computer support for the atlanta day shelter for women and children

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Page 1: Computer Support for the Atlanta Day Shelter for Women and Children

Computer Support for the Atlanta Day Shelter for Women

and Children

QuickTime™ and a decompressor

are needed to see this picture.

Page 2: Computer Support for the Atlanta Day Shelter for Women and Children

Computer Support for the Atlanta Day Shelter for Women

and Children

Georgia Institute of TechnologySchool of Electrical and Computer Engineering

Linda LarmoreSoud Laskar

Mark McDonaldJack Ogilvie

Stephen WaddellChristina White

Page 3: Computer Support for the Atlanta Day Shelter for Women and Children

3Computer Support for the Atlanta Day Shelter for Women andChildren

Georgia Institute of Technology

Overview

Areas of support – Develop Shelter’s Database– Link Shelter’s Database to Pathways – Update Telecommunication Services– Improve Network Configurations

$3,600 actual equipment cost (vs. estimated $5,400 equipment cost)

Page 4: Computer Support for the Atlanta Day Shelter for Women and Children

4Computer Support for the Atlanta Day Shelter for Women andChildren

Georgia Institute of Technology

Shelter’s Database Development

Task Status

Fix reporting error in Shelter’s database Resolved

Flag barred clients in Shelter’s database Resolved

Track vital documents, i.e., birth certificates Not Started

Page 5: Computer Support for the Atlanta Day Shelter for Women and Children

5Computer Support for the Atlanta Day Shelter for Women andChildren

Georgia Institute of Technology

Shelter’s Database and Pathways Link

Task Status

Obtain Shelter access to Pathways In Progress

Identify method to automatically populate Pathways

Complete

Link Shelter’s database to Pathways Not Started

Page 6: Computer Support for the Atlanta Day Shelter for Women and Children

6Computer Support for the Atlanta Day Shelter for Women andChildren

Georgia Institute of Technology

Shelter’s Database and Pathways Link

Page 7: Computer Support for the Atlanta Day Shelter for Women and Children

7Computer Support for the Atlanta Day Shelter for Women andChildren

Georgia Institute of Technology

Telecommunication Services

Task Status

Create Shelter’s website Completed

Setup Shelter’s e-mail accounts Completed

Investigate possibility of 911 call blocking on client accessible phones

Completed

Block long distance calls on client accessible phones

Completed

Expiration of telecommunication provider Pending

Page 8: Computer Support for the Atlanta Day Shelter for Women and Children

8Computer Support for the Atlanta Day Shelter for Women andChildren

Georgia Institute of Technology

Network Improvements Job Counseling Room

Task Status

Reconfigure Job Counseling RoomReplace old computers with new computersConnect computers to the Internet via switchesInstall Internet filtersInstall and setup re-imaging softwareInstall Adobe Acrobat ReaderInstall Microsoft Office SuiteInstall resume creation software

Complete

Page 9: Computer Support for the Atlanta Day Shelter for Women and Children

9Computer Support for the Atlanta Day Shelter for Women andChildren

Georgia Institute of Technology

Network Improvements13 -17 Year-Old Computer Room

Task StatusReconfigure Teen Computer Room

Replace old computers

Connect computers to the Internet

Install Internet filters

Install age appropriate games

Install and setup re-imaging software

Complete

Page 10: Computer Support for the Atlanta Day Shelter for Women and Children

10Computer Support for the Atlanta Day Shelter for Women andChildren

Georgia Institute of Technology

Network Improvements8 -12 Year-Old Computer Room

Task Status

Reconfigure Kids’ Computer RoomPlace three new computers in room

Install age appropriate games

Install age appropriate educational software

Install and setup re-imaging software

Complete

Page 11: Computer Support for the Atlanta Day Shelter for Women and Children

11Computer Support for the Atlanta Day Shelter for Women andChildren

Georgia Institute of Technology

Other Network Improvements

Task StatusReplace hubs with switches Completed

Perform inventory of computer equipment Completed

Setup computer for inventory of donations In Progress

Establish off-site back-up storage (2 GB) Completed

Replace staff computers as needed Not Started

Provide method to remotely monitor computer usage Not Started

Page 12: Computer Support for the Atlanta Day Shelter for Women and Children

12Computer Support for the Atlanta Day Shelter for Women andChildren

Georgia Institute of Technology

Shelter’s Network Closet

Page 13: Computer Support for the Atlanta Day Shelter for Women and Children

13Computer Support for the Atlanta Day Shelter for Women andChildren

Georgia Institute of Technology

Future Work

Database Development Network Development Hardware Upgrades Software Upgrades

Page 14: Computer Support for the Atlanta Day Shelter for Women and Children

14Computer Support for the Atlanta Day Shelter for Women andChildren

Georgia Institute of Technology

Future Work

Database Development– Continue Pathways work (if applicable)– Track vital documents, i.e., birth certificates– Consolidate duplicate records in Shelter’s database– Store client photos in Shelter’s database– Develop facial recognition program

Network Development Hardware Upgrades Software Upgrades

Page 15: Computer Support for the Atlanta Day Shelter for Women and Children

15Computer Support for the Atlanta Day Shelter for Women andChildren

Georgia Institute of Technology

Future Work

Database Development Network Development

– Use offsite backup storage– Place switches in locked box or cabinet– Replace staff computers as needed– Provide method to remotely monitor computer usage– Prevent Internet downloads (except in Job

Counseling)– Establish timed user sessions

Hardware Upgrades Software Upgrades

Page 16: Computer Support for the Atlanta Day Shelter for Women and Children

16Computer Support for the Atlanta Day Shelter for Women andChildren

Georgia Institute of Technology

Future Work

Database Development Network Development Hardware Upgrades

– Install high speed printer, fax machine, scanner, copier in Job Counseling Room

– Replace floppy disks with memory sticks– Setup video at check-in area explaining Shelter

procedures– Prevent equipment closet from overheating

Software Upgrades

Page 17: Computer Support for the Atlanta Day Shelter for Women and Children

17Computer Support for the Atlanta Day Shelter for Women andChildren

Georgia Institute of Technology

Future Work

Database Development Network Development Hardware Upgrades Software Upgrades

– Implement groupware software (Facilitate Shelter staff electronic communication)

– Obtain new educational software and resume program

– Update Windows on all computers– Install antivirus software– Setup computer user accounts– Resolve email usage

Page 18: Computer Support for the Atlanta Day Shelter for Women and Children

18Computer Support for the Atlanta Day Shelter for Women andChildren

Georgia Institute of Technology

Discussion

Page 19: Computer Support for the Atlanta Day Shelter for Women and Children

19Computer Support for the Atlanta Day Shelter for Women andChildren

Georgia Institute of Technology

Discussion

Does the Shelter want to implement Pathways considering burdens imposed?

Page 20: Computer Support for the Atlanta Day Shelter for Women and Children

20Computer Support for the Atlanta Day Shelter for Women andChildren

Georgia Institute of Technology

Discussion

Does the Shelter want to implement Pathways considering burdens imposed?

Who would the Shelter like to implement and maintain its website?– Dr. Cesari’s web developer – Consider responsibility to maintain and update

website– Would the Shelter like students to immediately post

the student-generated website?

Page 21: Computer Support for the Atlanta Day Shelter for Women and Children

21Computer Support for the Atlanta Day Shelter for Women andChildren

Georgia Institute of Technology

Discussion

Does the Shelter want to implement Pathways considering burdens imposed?

Who would the Shelter like to implement and maintain its website?

How would Shelter like to maintain security boundaries?– Computer passwords– Databases– Door keys

Page 22: Computer Support for the Atlanta Day Shelter for Women and Children

22Computer Support for the Atlanta Day Shelter for Women andChildren

Georgia Institute of Technology

Discussion

Does the Shelter want to implement Pathways considering burdens imposed?

Who would the Shelter like to implement and maintain its website?

How would Shelter like to maintain security boundaries?

Would the Shelter like participation by future Senior Design student groups?

Page 23: Computer Support for the Atlanta Day Shelter for Women and Children

23Computer Support for the Atlanta Day Shelter for Women andChildren

Georgia Institute of Technology

Discussion

Does the Shelter want to implement Pathways considering burdens imposed?

Who would the Shelter like to implement and maintain its website?– Dr. Cesari’s web developer – Consider responsibility to maintain and update website– Would the Shelter like students to immediately post the student-

generated website? How would Shelter like to maintain security boundaries?

– Computer passwords– Databases– Door keys

Would the Shelter like participation by future Senior Design student groups?

Page 24: Computer Support for the Atlanta Day Shelter for Women and Children

24Computer Support for the Atlanta Day Shelter for Women andChildren

Georgia Institute of Technology

Questions?

QuickTime™ and a decompressor

are needed to see this picture.