computer mediated communication: pre-lab lecture slides
Post on 19-Dec-2015
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Computer-Mediated Communication
Asynchronous (one-way) examples• Voice mail or e-mail
Synchronous (two-way) examples• IM/chat/Telephone/Videophone, Skype,
Interactive multi-user games
Computer Mediated Communication
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Electronic Communication
Tools
Web Publishing
Faxing
Voice MailInstant Messaging
What are some Computer Mediated Communication tools?: a typologyIdentify the Asynchronous vs. Synchronous techniques in the cloud
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What are some Computer Mediated Communication tools?: a typology
Electronic Conferencing Tools
Data Conferencing
Voice ConferencingVideoconferencing
Discussion Forums
Chat SystemsVirtual Meeting Systems
Identify the Asynchronous vs. Synchronous techniques in the cloud
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Collaborative Work Management Tools
What are some Computer Mediated Communication tools?: a typology
Calendaring and Scheduling
Task and Project ManagementWorkflow Systems
Document Sharing
Knowledge Management
Identify the Asynchronous vs. Synchronous techniques in the cloud
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Why use CMC tools?
As the world flattens with increased globalization, being able to effectively communicate and collaborate over distance has become a critical skill.
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Collaboration ToolsThese tools can help bridge the distance between groups and
assist in effective collaboration.
Communication evolves into collaboration!
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Group Decision Support Systems (GDSS)
A Decision Support System that meets the needs for a group decision.
Provides support in group decision-making settings.
A GDSS allows you tocommunicate with groupmembers that are in thesame building or half-wayacross the world.
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Characteristics of a GDSS
• Should be easy to use
• Help facilitate the decision-making process
Support Brainstorming
Encourage Group Consensus (voting, gap analysis)
Allow Anonymous input
Reduce negative group behavior
What else?
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Cloud Computing
• Services on the Internet:– Computing power– File storage– Applications
• You don’t know (or care) which specific server your files are on.
• Provider takes care of server administration and backups.
• Google, Amazon, HP IBM, Sun are big players.
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Software as a service “enabled by the “cloud”• Traditional model:
– You “buy” software– You install it on your computer– You install updates– You pay for new versions… repeat
• Software as a service:– You “rent” software– You access it via a browser or special “client” program– New versions and fixes taken care of by provider– SalesForce.com
CRM is a good example
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Google Applications vs. installed software
• Google has a new vision for computing !
• Google free file storage and e-mail
• Google applications (spreadsheet, word processing, presentations)– That can be shared via “the cloud”
• Google sites (free web sites)
Microsoft doesn’t like it. Why?
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Input Processing Output Feedback (IPOF)Is a model and analysis tool used for all IS systems.
You will be applying this as an analysis technique to a case in lab using a Computer Mediated Collaborative Communication System.
We will work on this in person today and electronically in the CMCC lab.
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Input/Output/Processing/Feedback
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The IPOFS technique
In-class exercise:
Identify components for the Student Records System at Siena – Web for students (banner).
This is a type of Enterprise Resource Planning Information System.
Enterprise Resource Planning is the integration of all the organization’s principal processes.
Kroenke, Using MIS, Second Edition, Page 511
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IPOFS example
• For Banner Student Records:o Inputs
o Processing
o Outputs
o Feedback (how is system performing?)
o Stakeholders Individuals or organizations that have an interest in the
operation or outcome of the system.
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1. Complete the pre-lab assignment.
To prepare for CMC Lab:
2. Know your schedule. You will need to enter a week’s worth of classes, meetings, etc. into your Google Calendar during the CMC lab.