computacenter cloud press briefing...putting customers first we work hard to get to know our...
TRANSCRIPT
COMPUTACENTER CLOUD PRESS BRIEFINGWednesday, 3rd July, Threadneedles Hotel, London
@ComputacenterUK #cutoutthecomplexity
© Computacenter 20192
TODAYS DISCUSSION AREAS
10:00 – 10:05 Welcome & Introductions
Neil Hall
10:05 – 10:40 UK market view, global expansion & open discussion
Neil Hall
10:40 – 11:15 Digital Power overview & open discussion
Andreas Toeroek
11:15 – 11:20 Break
11:20 – 11:55 Cutting out the Complexity of Public Cloud
Iain Mobberley
11:55 – 12:00 Closing comments
Neil Hall
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WELCOME & INTRODUCTIONS
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OVERVIEW
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ENABLING SUCCESS BY BUILDING LONG-TERM TRUST
Our Ambition:
• Strongly recommended by customers for the way we
help them achieve their goals;
• The preferred route to market for technology
providers;
• People want to join us and stay with us, proud of our
reputation, as we learn, earn and have fun;
• Trusted as an agile & innovative provider of digital
technology around the world.
@ComputacenterUK
© Computacenter 20196
COMPUTACENTER OVERVIEW
FINANCIAL STRENGTH & STABILITY
£4,352.6mTotal revenue
15,000People
NET FUNDS NO NET DEBT
SCALE & RESOURCES
LISTED COMPANY SINCE 1998; UNITED KINGDOM FTSE 250
£853.1m Managed Services
£321.9m Professional Services
£3,177.6m Technology Sourcing
BREADTH OF SKILLS
Group Headquarters - Hatfield, United Kingdom
TECHNOLOGY SOURCING
IT STRATEGY & ADVISORY SERVICES
DESIGN & BUILD SERVICES
We source for and support customers in another 50 other countries
WORLDWIDE REACH & CUSTOMER FOCUS
We sell to customers in 8 countries
We also have operations/entities in another 13 countries
UK | Ireland | Germany | France | Belgium | Switzerland | Netherlands | USA
END USERDATA &
ANALYTICS
CLOUD &
DATA CENTERNETWORKING SECURITY
INTEGRATION & MIGRATION SERVICES
SUPPORT & MAINTENANCE SERVICES
MANAGED SERVICES
Hungary | Poland | India | Mexico | China | Spain | Malaysia
Japan | Australia | Hong Kong | Singapore | Canada | South Africa
800Consultants
1,600PMs & SMs
4,200Engineers
4,000Service Center Staff
We source,
transform &
manage technology
for our customers
in 70 countries
worldwide
Adjusted profit before tax£118.2m
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OUR WORLDWIDE COVERAGE
© Computacenter 20197 @ComputacenterUK
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OUR VALUES
We win by
Putting customers first
We work hard to get to know our customers
and really understand their needs. That lets
us use our experience to help them in the
right way at the right time.
Being straightforward
We’re practical and pragmatic. We believe in
solutions over talk. We express ourselves in
the clearest possible way. And we’re open
and honest in all of our dealings.
Keeping promises
We do our very best to keep our promises.
And when that’s difficult, we help our
customers find other ways of solving their
problems.
We do it together by
Understanding people matter
We build strong, rewarding,
supportive relationships. And we treat
people as we expect them to treat us.
Considering the long term
We’re building a business for the long
term. This leads our decisions and
actions and helps people really trust
us.
Inspiring success
We’re proud of the people we work
with. We do our best to support each
other through the downs and we
always celebrate the ups.
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ADDRESSING THE DIGITAL AGENDA
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DISCUSSIONTIME
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DIGITAL POWER OVERVIEW
© Computacenter 201911 @ComputacenterUK
We enable our customers to Source, Transform and Manage their
clouds and data centers, building platforms for existing applications
and future digital services.
That’s what we call
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SPEED OF
CHANGE
DISRUPTIVE
COMPETITORS
MONETISATION
OF DATA
COST
PRESSURE
ENTERPRISEBUSINESSCHALLENGES
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LEGACY
APPLICATIONS
SKILLS &
PROCESSES
PUBLIC CLOUD
ADOPTION
MULTI-CLOUD
CONTROL
ENTERPRISEITCHALLENGES
© Computacenter 2019 @ComputacenterUK
COMPUTACENTER’S RESPONSEINTRODUCING DIGITAL POWER
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THE COMPUTACENTER RESPONSE
PLAN, APPLY AND SCALEENTERPRISE PUBLIC CLOUD ADOPTION
ENHANCED AND NEXT GENERATIONDATA CENTERS FOR MODERN IT OPERATIONS
EVOLVE AND INNOVATETO DIGITALISE
OPTIMISE, PROTECTAND MANAGEMULTI-CLOUD
@ComputacenterUK
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Data Center Strategy
Rapid Data Center Deployment
Technology Refresh Services
Next Generation Data Center Services
Data Management Services
Data Center Planning & Relocation Services
Workload Migration Services
Multi Vendor Maintenance
Managed Data Center
Managed Private Cloud
We are data center experts. We help to modernise expensive legacy
IT and design the next generation data center at scale, built and
deployed from our Integration Centers across the globe.
Most physical data centers will not disappear in the
next 10 years.
ENHANCEDWe help customers enhance and refresh their traditional data center
infrastructure with simplified, optimised, secure and compliant solutions.
NEXT GENERATION
We help customers source technology at any scale, preconfigured and
ready to deploy. We build next generation platforms combining industry
leading infrastructure with automation tools to change the way IT delivers
services
ENHANCED AND NEXT GENERATIONDATA CENTERS FOR MODERN IT OPERATIONS KEY TOPICS
MODERNISE THE DATACENTER
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POWERFULDATA CENTER PARTNERSHIPSWe hold over 200 vendor accreditations.
Our people hold over 10,000 vendor
technical certifications. These partnerships
add value to our customers in making
digital work, helping us to give impartial
advice.
Our breadth of partners enables us to
integrate technologies and create solutions
perfectly aligned to our customer’s
requirements.
NETWORKING AND SECURITY
SERVER, STORAGE AND CONVERGED
© Computacenter 2019 @ComputacenterUK
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APPLY
We apply best practices across our customer’s public cloud
operations to meet their needs and gain control, building the
best foundation to scale public cloud while optimising
operations.
SCALEWe scale public cloud benefits across the enterprise using
our migration factory: a completely governed process to
transform workloads throughout the enterprise.
PLAN, APPLY AND SCALEENTERPRISE PUBLIC CLOUD ADOPTION
PLAN
We help our customers develop a strategy and roadmap to
run public cloud at enterprise scale and implement it
according to our ‘best-architected framework’ to meet their
requirements.
We cut out the complexity by helping develop a strategy and
roadmap, apply best practices for operations and enabling
migration at scale.
While using public cloud services is on every agenda, it
creates more options then ever before and creates new
challenges.
Cloud Strategic Advisory
Facilitating Public Cloud Marketplaces
Public Cloud Billing and Optimization
Public Cloud Architecture, Operations and Security
Container Management Platform
Service Management with SNOW
Network Connection Design
Application Platform Architecture & Design
Application Assessment and Migration
Public Cloud Support
Managed Public Cloud
KEY TOPICS
ADOPT PUBLIC CLOUD
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POWERFUL PUBLIC CLOUD PARTNERSHIPSWe are proud to have built power
partnerships with the world's
leading technology partners.
We are both an AWS Advanced
Consulting Partner and a Microsoft
Gold Partner. This means that we
can give impartial advice and work
with the relationship our customer
already has in place, or help to
recommend the best platform for
their needs.
© Computacenter 2019
Accelerate service adoption
Gain confidence in using the service at scale
Optimise the service to achieve cost efficiency
Use the service to bring true value to the
business
@ComputacenterUK
PROTECTWe help customers protect their multi-cloud landscape using
tools and services that helps control applications, data and
access.
MANAGE
We help customers to master their multi-cloud. Developing
holistic and agnostic management services and platforms
that enables IT to operate all of their multiple clouds simply
and at speed.
OPTIMISE, PROTECT AND MANAGEMULTI-CLOUD
OPTIMISEWe help customers to optimise their cloud by analysing
usage and advising customers on the right clouds and
commercial models for their individual workloads.
We help to optimise multi-cloud solutions, reducing spend
and protecting clouds in order to keep control.
Most customers use several cloud services in parallel.
Managing cost, compliance and complexity is key.
Cloud Strategic Advisory
Multi-Cloud Management Tools
Multi-Cloud Billing and Optimization
VMware Cloud on AWS / Azure
Multi-Cloud Operations and Security
Container Management Platform
Service Management with SNOW
Application Platform Architecture & Design
Application Assessment and Migration
Managed Multi-Cloud
Disaster Recovery
KEY TOPICS
ENABLE MULTI-CLOUD
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COMPREHENSIVEMULTI-CLOUDPARTNERSHIPSManaging the Multi-Cloud requires skills in
each public and private cloud environment
plus having the right set of tools and skills to
build the layer above.
Our partnerships ensure that our customers
have the right suite of tools to enable their
multi-cloud success.
© Computacenter 2019 @ComputacenterUK
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KEY TOPICS
EVOLVEWe help transform existing business processes and workflows into digital,
cloud based services, helping organisations embrace best practice
development and operational approaches.
INNOVATEWe support the creation of application and data platforms for the future
business of our customers and help co-create new software services.
EVOLVE AND INNOVATETO DIGITALISE
We help to introduce modern development practices, build data
and application platforms and co-create digital services.
Custom applications and intelligent data usage are key to
differentiate from competitors in the digital marketplace.
DevOps Enablement
Analytics Infrastructure & Platforms
Container Platform
IoT Platform
Process & Workflow Automation
Application Co-creation
ACCELERATE DIGITAL BUSINESS
24
FOUNDATIONALDIGITAL BUSINESSPARTNERSHIPSWe are proud to have built powerful
partnerships with the world's leading
technology providers.
We can build your application and data
platform on your infrastructure, in AWS or
Azure or a specific high performance
physical infrastructure.
© Computacenter 2019 @ComputacenterUK
DISCUSSIONTIME
@ComputacenterUK #cutoutthecomplexity
CUTTING OUT THE COMPLEXITY OF PUBLIC CLOUD
© Computacenter 201926 @ComputacenterUK
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PART OF OUR DIGITAL POWER HYBRID IT SERVICESOur public cloud services are a key component of our
Digital Power hybrid IT portfolio. The ultimate aim of Digital
Power is to ‘accelerate digital business.’
PLAN, APPLY AND SCALEENTERPRISE PUBLIC CLOUD ADOPTION
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Global spending on public cloud
services and infrastructure is forecast
to reach $210 billion in 2019, an
increase of 23.8% over 2018.
By 2022, public cloud services
spending is expected to reach
$370 billion worldwide.
PUBLIC CLOUD ADOPTION CONTINUES TO GROWAlongside a growing number of
public cloud providers, and growing
maturity and understanding around
what they can offer, we see a
steady growth in public cloud
adoption.
2018
2019
2022
© Computacenter 2019
MARKET TRENDS
@ComputacenterUK
3120
18
2019
2022
Global spending on public cloud
services and infrastructure is forecast
to reach $210 billion in 2019, an
increase of 23.8% over 2018.
By 2022, public cloud services
spending is expected to reach
$370 billion worldwide.
PUBLIC CLOUD ADOPTION CONTINUES TO GROWAlongside a growing number of
public cloud providers, and growing
maturity and understanding around
what they can offer, we see a
steady growth in public cloud
adoption.
$210
BILLION
+23.8%
$370
BILLION
SO
UR
CE
: W
orld
wid
e S
em
iannual P
ublic
Clo
ud S
erv
ices S
pendin
g G
uid
e,
IDC
, 2019
© Computacenter 2019
MARKET TRENDS
@ComputacenterUK
ENTERPRISE SMB
BUT CHALLENGES GROW AS CLOUD USE INCREASES
It is estimated that enterprises currently
waste up to 35% of their cloud spend.
ENTERPRISE CHALLENGES
84%
69%
MANAGING CLOUD SPEND
GOVERNANCE SECURITY COMPLIANCE LACK OF RESOURCES/EXPERTISE
MANAGINGMULTI-CLOUD
CLOUD MIGRATION
73% 72%71%
77%
59%60%
84%81%
79% 79%76%
73%
ENTERPRISE SMB
SO
UR
CE
: RIG
HT
SC
ALE
‘Sta
te o
f the
Clo
ud R
epor
t fro
m F
lexe
ra’,
2019
BUT CHALLENGES GROW AS CLOUD USE INCREASES
ENTERPRISE CHALLENGESIt is estimated that enterprises currently
waste up to 35% of their cloud spend.
© Computacenter 201934
PUBLIC CLOUD SOLUTIONS
REALITYActual progress against cloud
adoption and transformation goals
INTENTLevel of commitment
with public cloud vendorAND DESPITE INTENTIONSIT CAN BE DIFFICULT TO MEET COMMERCIAL COMMITMENTS
Many businesses are prepared to embrace public cloud adoption,
committing to large levels of spend with public cloud vendors.
But in reality, many businesses lack the expertise to reach these levels
of commitment and truly benefit from the transformation that cloud offers.
@ComputacenterUK
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CUSTOMER ADOPTION JOURNEY
NEW TO PUBLIC CLOUD OPTIMISING PUBLIC CLOUD SCALING PUBLIC CLOUD
PLAN
Level of Customer Investment
Leve
l of C
usto
mer
Mat
urity
APPLY
SCALE
WORKLOAD LED
ASSESSINGENTERPRISE READINESS
CUSTOMER READINESS
© Computacenter 2019 @ComputacenterUK
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PUBLIC CLOUD SOLUTIONS
COMPUTACENTER PUBLIC CLOUD
APPLY SCALEPLAN
We help our customers
develop a strategy and
roadmap to run public cloud
at enterprise scale and
implement it according to our
‘best-architected framework’
to meet their requirements.
We apply best practices
across our customer’s public
cloud operations to meet
their needs and gain control,
building the best foundation
to scale public cloud while
optimising operations.
We scale public cloud
benefits across the enterprise
using our migration factory:
a completely governed
process to transform
workloads throughout
the enterprise.
OUR PUBLIC CLOUD PROPOSITION
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PUBLIC CLOUD SOLUTIONS
COMPUTACENTER PUBLIC CLOUD
OUR PUBLIC CLOUD SOLUTIONS
APPLY SCALEPLANMODERN
PLATFORM STRATEGY
ENTERPRISE FOUNDATION
WORKLOAD MIGRATION
CLOUD OPTIMISATION
We accelerate the digital agenda of large
enterprises by helping them define their public
cloud strategy and implement it at scale.
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AN OVERVIEW INTO HOW WE WORK WITH PARTNERS TO ACCELERATE YOUR PUBLIC CLOUD ADOPTION
© Computacenter 201939
PUBLIC CLOUD SOLUTIONS
MICROSOFTAZURE
Microsoft Azure is Microsoft’s public cloud
platform, providing an ever-expanding set of
cloud services for businesses, allowing them to
build, manage and deploy applications at scale.
Computacenter provides a range of services
to help you optimise your Azure governance,
cost and security – helping you to maximise
the benefits of any existing Microsoft
Enterprise Agreement.
Professional consulting
and tech sourcing for
Azure alongside core
Azure capabilities
PROFESSIONAL CONSULTING
LEGACY PLATFORM SUPPORT
Migrate legacy platforms into
a supported environment or
transform them to avoid an
end-of-support scenario
ACCELERATOR SERVICES
Including Azure Stack,
MSSQL/Win2K8 end-of-life
and Azure Marketplace
Choose to manage your own
Azure Stack, or leave it to
Computacenter to manage and
optimise your consumption
CHOICE OF CONSUMPTION MODELS
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PUBLIC CLOUD SOLUTIONS
AMAZON WEB SERVICESAWSAmazon Web Services (AWS) is a
secure cloud services platform, offering compute
power, database storage, content delivery, and
access to AWS cloud products and solutions for
building sophisticated applications.
Computacenter provides a range of services to
help you scale your public cloud operations using
AWS, ensuring governance and security, and
helping you to maximise your consumption to
reach your agreed Enterprise Discount
Programme (EDP) commitments.
Professional consulting
and tech sourcing for
AWS alongside core
AWS capabilities
PROFESSIONAL CONSULTING
ACCELERATOR SERVICES
Including VMware Cloud on
AWS, running Microsoft
Workloads on AWS and
AWS Marketplace
A SELECTION OF MARKETPLACE MODELS
Assistance with
consolidating public cloud
spend, retirement on EDP
commitment and partner
deal negotiation
A single enterprise
contract across multiple
software vendors
STREAMLINED PROCUREMENT
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PUBLIC CLOUD SOLUTIONS
SCALE WITH AWS AWS MARKETPLACEAWS Marketplace is a curated digital software catalogue that
helps customers find, buy, test, and deploy software.
Computacenter can help you to optimise the way you consume
Marketplace services, facilitating enterprise level agreements
to negotiate wholesale prices and increase EDP commitments.
EXTENSIVE SELECTION
FLEXIBLE CONSUMPTION & CONTRACT MODELS
EASY DEPLOYMENT
CONSOLIDATED BILL AND REPORTING
Choose from a range of Marketplace models:
STANDARD OFFERFor smaller scale consumption. Consumer standard
products ”off the shelf” from more than 1500 ISVs and
deploy them in AWS – with billing based on consumption.
PRIVATE OFFEROnce you are already consuming a solution at scale,
Computacenter can negotiate consuming the solution
through AWS, working within your normal discount
structure with the seller, with 50% of your consumption
counting towards EDP.
CONSULTING PARTNER PRIVATE OFFEROnce you progress to largescale consumption of a service,
Computacenter can negotiate the best deal on your behalf with a
more streamlined procurement process, and with these
professional services also contributing to your EDP commitment.
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PUBLIC CLOUD SOLUTIONS
ADDRESSING ENTERPRISE CHALLENGES
We develop a bespoke,
future-proof strategy
and roadmap and run
‘proof of value’ projects
to prove ROI.
We use automation and
orchestration to maintain
compliance and reduce
security risks across
multiple clouds
We hold partnerships with
key cloud vendors to
maintain the highest levels
of public cloud expertise
and accreditation.
We integrate and
optimise the operations
of multiple clouds to
reduce costs and
scale efficiencies.
We use our framework to build
a public cloud foundation
at scale, aiding acceleration
with a controlled,
governed process.
LEGACYAPPLICATIONS
SECURITY SKILLS & PROCESSES
COSTEFFICIENCY
GOVERNANCE
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ABOUT US
WHY WE ARE DIFFERENT
We focus on large
corporate and public
sector organisations.
We have the size and
experience to deliver
digitalisation at scale.
We are vendor independent and
always use the best solution to
meet the customer’s requirements.
We have a strong partner ecosystem
that lets us deliver at scale while
also using niche expertise.
ENTERPRISE & PUBLIC SECTOR
DELIVERY AT SCALE
VENDORINDEPENDENCE
PARTNERECOSYSTEM
@ComputacenterUK
Public cloud adoption is only set to grow,
alongside the pressure to adopt it at scale.
At Computacenter, we know enterprise, we
know cloud and we know what it takes to
get the public cloud fully in line with an
enterprise’s digital strategy to keep their
business accelerating in the long term.
IT’S TIME TO CUT OUT THECOMPLEXITY
DISCUSSIONTIME
@ComputacenterUK #cutoutthecomplexity
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CLOSING COMMENTS
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THANKYOU
@ComputacenterUK #cutoutthecomplexity
#cutoutthecomplexity