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CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

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Page 1: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

CompTIA A+ Certification 2012: What's New, Improved, and Different

Presented by Mark Edward SoperpearsonITcertification.com/soper

Page 2: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

Welcome – Our Agenda Today

Part 1: Presentation –Discover the changes in the2012 CompTIA A+ Certification exams

Part 2: Live Event Q&AUse WEBEX event CHAT to ask Mark a Question

Part 3: Post Live Event SurveyFeedback wanted. Live event attendees, please complete survey and be registered to win a FREE Pearson IT Certification book or video of your choice.

Three (3) winners.

Page 3: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

220-801 Objectives

• PC Hardware 40% • Networking 27%• Laptops 11%• Printers 11%• Operational Procedures 11%

CompTIA 220-801 and 220-802 A+ Certification objectives can be downloaded here.

Page 4: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

What’s New in 220-801?

• Coverage of recent CPU sockets from Intel and AMD– AMD AM3+– AMD FM1– Intel LGA1155

Intel Socket 1155

Page 5: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

What’s New in 220-801?

• Coverage of processors with integrated display/graphics– AMD A-series– Intel Sandy Bridge

AMD A-series APU display outputs

Page 6: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

What’s New in 220-801?

• Coverage of USB 3.0 (SuperSpeed USB)– Up to 5Gbps– Backwards-compatible with USB 2.0, 1.1– Port and cable types– Power requirements

USB 3.0 B and mini-B ports and cables

Page 7: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

What’s New in 220-801?• Custom system configurations

– Gaming– Virtualization– A/V editing– Graphics, CAD– Audio production– Thick, thin clients– Home server– Home theater

Processor heatsinks

Page 8: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

What’s New in 220-801?

• Better network hardware coverage– SOHO router setup– Diagnostic tools– More coverage of fiber optic cable standards

Page 9: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

What’s New in 220-801?

• Better coverage of IPv4 versus IPv6– Link-local– Anycast– Unicast– Multicast– Addressing

Page 10: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

What’s New in 220-801?

• Laptop internal components and teardown– Processor– Inverter– Cooling– Memory– Mini-PCIe

Laptop processor heatpipe

Page 11: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

What’s New in 220-801?

• Updated printer coverage– New seven-step laser printing process– Enhanced coverage of thermal paper and

media– Improved coverage of printer maintenance

Page 12: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

What’s New in 220-801?

• Dealing with prohibited content/activity

Page 13: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

220-802 Objectives

• Operating Systems 33% • Security 22%• Mobile Devices 9%• Troubleshooting 36%

CompTIA 220-801 and 220-802 A+ Certification objectives can be downloaded here.

Page 14: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

What’s New in 220-802?

• Client-side virtualization– Host-guest– Hypervisor– Processor features– BIOS configuration

Page 15: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

What’s New in 220-802?

• Mobile devices domain– Apple iOS– Android – tablet versus laptop– features

Page 16: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

What’s New in 220-802?

• More extensive and better organized troubleshooting coverage

Page 17: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

What’s New in 220-802?

• Wireless troubleshooting

Page 18: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

What’s New in 220-802?

• Enhanced wireless security issues troubleshooting

Page 19: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

What’s New in 220-802?

• SOHO network security coverage

Page 20: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

Preparing for Exam with a Single PC

• Goals– Avoid changing settings on your computer– Create safe environment for trying Windows

commands– Approach “hands-on” experience without

endangering your existing equipment

Page 21: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

Preparing for Exam with a Single PC

• Run BIOS setup on your system and review current and optional settings– Exit without saving changes

Page 22: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

Preparing for Exam with a Single PC

• Create virtual machines (VMs) with the version(s) of Windows you want to study

Learn more about Windows Virtual PC here.

Learn more about virtualization support in Windows 8 Pro here.

Page 23: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

Preparing for Exam with a Single PC

• Use the VMs to practice Windows commands safely

Page 24: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

Preparing for Exam with a Single PC

• Get the CompTIA A+ 220-801 and 220-802 Simulator (available in late December 2012) to study Windows commands, hardware, BIOS, and other settings

Example of a drag-and-drop exercise

Page 25: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

Free Trial Versions of Windows• Microsoft offers free trials of Windows 7 Enterprise• Microsoft offers free

Windows Virtual PC and free Windows XP Mode for users of Windows 7 Professional, Ultimate, and Enterprise

• Download ready-to-run limited-time Windows 7, Vista, and XP VMs for use with Windows Virtual PC or Hyper-V client here.

• VMWare also offers free VMWare Player for use with Windows and a free VMWare vCenter Converter to convert an old Windows XP installation into a VM for use with VMWare Player

Page 26: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

Running Windows 7 on Windows 8

• Have a brand-new Windows 8 PC? You can use Windows 8’s Hyper-V Client to run Windows 7 or other Windows versions as a virtual machine

Page 27: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

Running Windows 7 on Windows 8 – Step by Step – p11. Verify your Windows 8 PC supports virtualized

second-level address translation (SLAT).2. Enable Hyper-V virtualization with Turn

Windows Features on/off (Control Panel - 64-bit Windows 8 Pro or Enterprise only)

3. Download trial of Windows 7 Enterprise from TechNet Evaluation Center

4. Run Hyper-V Manager to create and manage your VM

Page 28: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

Running Windows 7 on Windows 8 – Step by Step – p25. Create VM with Hyper-V Manager6. Install Windows 7 Enterprise trial into VM7. Run Hyper-V Virtual Machine Connection to

run your new VM

Page 29: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

XP Mode for Test Preparation

• You can run Windows XP from within Windows 7 to practice Windows XP commands

• Some Windows XP commands are not present or work differently than those in Vista or 7

• Windows XP, Vista, and 7 are all covered in the Operating Systems objective

Page 30: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

Running Windows XP on Windows 7

(applies to Windows 7 Professional, Enterprise or Ultimate)1.Enable hardware-assisted VM in BIOS (recommended)2.Download and install Windows XP Mode from Windows Virtual PC website3.Download and install Windows Virtual PC 4.Restart computer5.Run Windows Virtual PC, Windows XP Mode, and complete setup wizard

Page 31: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

Practice Hardware at a Low Price

• Computer recycling firms (search)• Friends and family• Libraries, colleges selling surplus

equipment• Computer repair shops; look for pulled or

broken– Motherboards– Power supplies– Video cards– I/O devices

Page 32: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

Sample Hands-on Exercise – p1

• Lab 3-2: Check Fan and Voltage Levels• Scenario: You are a technician working at a PC

repair bench. Your client reports that the computer is overheating. You need to check the performance of fans connected to the motherboard and the voltage levels on the motherboard.

Page 33: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

Sample Hands-on Exercise – p2

• Step 1. Review the CMOS (BIOS) setup screens listed earlier in this chapter. From Figure 3-6, which menu selection would you choose?

• Step 2. Review the CMOS (BIOS) setup screens (Figures 3-7 through 3-22). Which figure displays fan speeds and voltage levels?

• Step 3. What is the dialog called?

Page 34: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

Sample Hands-on Exercise – p3

• Step 4. What is the CPU fan speed? _____• Step 5. What is the CPU voltage called? _____ • Step 6. What is the voltage for the CPU? _____ • Step 7. What key do you press to exit setup

without saving changes? ______

Page 35: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

Choosing the Right Study Materials

• Match materials to your learning style

– Hands on– Reading– Listening– Combination

• Detailed study materials plus review guide

– Master material– Provides final review before taking

exams

Page 36: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

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CONNECT WITH MARKCONNECT WITH MARK

Mark’s CompTIA A+ exam prep on Mark’s CompTIA A+ exam prep on pearsonITcertification.com/soperpearsonITcertification.com/soper

Page 37: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

Mark Soper CompTIA A+ Exam PreppearsonITcertification.com/soper

Attendee Discount!

Save 35% Use code APLUSSAVE35 at checkout.

Book/DVD study guide tied to the exam's objectives, with 2 full practice exams

PDF/EPUB/Mobi format of Cert Guide, plus Premium Practice Test Engine with 4 full practice exams

CompTIA A+ 220-801 and 220-802 Authorized Cert Guide & Simulator Library

PRE-ORDER12/31/2012

Page 38: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

Feedback Wanted

Help us make the Pearson Webcast series more useful for your certification preparation and learning needs.

Live event attendees, complete the post event survey and be registered to win a FREE Pearson IT Certification book or video of your choice.

Three (3) winners will be selected from all completed surveys 3 days after event live date.

Page 39: CompTIA A+ Certification 2012: What's New, Improved, and Different Presented by Mark Edward Soper pearsonITcertification.com/soper

Thank you.Expect an e-mail with information on how you canaccess the recorded session and survey link.

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