Completed Projects Quick List:

Automate process of starting morning serviceso Accessed why items are not retrievable at timeso Automated several services to ensure item images are imported each morning

Completed December 2014 Install Wireless Network for Customer Service

o Installed wireless network to assist customers with mobile questionso Selected Ubiquiti AP to control and monitor accesso This is a Charter Biz connection that is not on our internal network

Completed December 2014 Online Banking Platform Conversion

o Provide support on conversion to OLB platformo Work with core vendor to ensure smooth transition

Completed December 2014 Mobile Banking Implementation

o Provide support on conversion to OLB platformo Work with core vendor to ensure smooth transition

Completed December 2014 New ATM deployment

o Coordinate installation of ATMs that accept depositso Worked with Core Provider and installers to configure software and hardwareo Trained users on how to process batches from ATMs

Completed February 2015 Replace all Windows XP workstations

o Replaced 15 XP machines due to MS End of Life Completed November 2015

Upgraded Item Processing platform to Image Centreo Coordinated and planned major item processing upgradeo Worked closely with Core Vendor (FIS) through all phases of conversiono Replaced scanners with Canon CR-190s at all locationso Achieved workflow efficiencies and electronic imaging of all items

Completed November 2015 Design New Logo for Farmers & Merchants Bank

o Worked with marketing committee to design new logoo Designed logo to promote stability and security as well as modern looko Created a branding friendly logo to be used on all marketing items

Completed May 2015 Redesign and Implementation of New Website

o Worked with marketing committee to redesign and improve websiteo Moved hosting from Profit Stars to GoDaddyo Saved $100,000 in 2015 and $70,000 each year moving forwardo Provide more control over making changes and updates to site

Completed May 2015

Migrate from FIS managed network to AT&T managed networko Worked closely with both vendors to ensure smooth transitiono Coordinated the go-live date and switchover for all 8 locationso Increased bandwidth to all locations while lowering TCO

August 2015 Upgrade ShoreTel telephone System Upgrade of ShoreTel Conference Bridge Implementation of Deposit Origination Platform

o Installation of DO platform for generating account documentso Installation of signature pads for paperless signature capture

Completed April 2016 Implementation of Backup System

o Completed due diligence on vendors and selected Alterra Networkso Incremental backs performed at 30 minute intervals each weekdayo Complete nightly backup uploaded to offsite data centero Reports emailed nightly on status of backups

Completed June 2015 Migration to Office 365

o Researched and selected vendor for Office 365o Selected AT&T to facilitate and host Exchange servero Decommissioned 2003 Exchange server due to MS EOLo Provide users with greater integration and access to email and apps

Completed June 2016 Upgrade Teller Plus Server

o Replace Server 2003 server due to MS EOLo Worked closely with Core Vendor to migrate database

Completed February 2015 Upgrade Document Management Server

o Worked closely with Core Vendor on upgradeo Allow all documents to be scanned and stored on the FDM servero Vendor completely redesigned the back end retrieval of documents for all bankso This was a six week labor intensive project

Completed April 2016 Implementation of Card@Once System

o Installed card printer for instant issue debit cardso Work with Vendor (Harland) to solve problems

Completed January 2016 Implementation of Patch Management and AV monitoring

o Completed due diligence on vendors and selected SafeSystems for PMo Vendor oversees MS patches, AV scans and many software updateso Portal provides extensive reports and alertso Work closely with vendor to maximize security

In Progress Complete CyberSecurity Risk Assessment

o Completed due diligence on vendors and selected Tandem to complete CSRA

o Product allows us to save answers and review assessment as neededo This will be used to complete our DR / BIA / BCP

Completed April 2016 Formulate and Develop Business Continuity Plan

o Completed due diligence on vendors and selected Tandem to complete BCPo Robust platform that guides your through the processo Stores all documentation online for global access

In Progress Develop a Vendor Management Plan

o Completed due diligence on vendors and selected Tandem to perform VMo Robust platform that stores all pertinent vendor informationo Stores contracts, contact info, services and vendor oversighto Provides management with extensive reports

In Progress Upgrade