Complete peace of mind with the Worcester Service Plan

Complete protection with Worcester

For the last 6 years our service plan has received the highest customer satisfaction score of any plan on the market.Source: Which? 2015/2016 Survey

Worcester is the choice for millions of quality and value-focused homeowners. At our dedicated

manufacturing plants in Worcester and Clay Cross, Derbyshire we have been manufacturing boilers

to the highest quality levels for over 50 years.

It is this commitment to providing heating and hot water comfort which has led us to win Which? Best Buy

Awards for four years running and for us to become the choice of professional tradesmen too, with 9 out

of 10 heating engineers choosing Worcester to provide warmth and hot water for their homes and families.

At Worcester we have taken this expertise and devised the perfect way to ensure your boiler is running in top

condition day after day, year after year – the Worcester Service Plan.

What’s included in the plan? At Worcester we know that your boiler is at the heart of your home. With over 300 expert Worcester

service engineers working nationwide, you can relax in the knowledge that your boiler will be serviced

and maintained to the highest standards, ensuring high performance year after year.

Your annual service will include:

• Full check of vital boiler components

• Ventilation safety check

• Gas pressure check

• System pressure check.

Further peace of mindOur Worcester Greenstar boilers have reliability at their core and in the most recent Which? survey

Worcester came out top as the most reliable gas boiler brand, however if you were to have any

issues the Worcester Service Plan goes the extra mile in protecting your boiler, your heating and

your hot water comfort.

With the Worcester Service Plan you will receive the following benefits:

• Up to £1,500 worth of annual protection (provided by Domestic & General)

• Repairs by Worcester’s trained Gas Safe Registered Engineers

• 91% first-time fix rate*

• Genuine Worcester spares and replacement parts

• Access to our dedicated Consumer Technical Helpline.

For more information call 0330 123 94497am-8pm Mon-Fri, 8am-5pm Sat, 9am-12pm Sun and 8am-4.30pm on Bank Holidays.

*Correct as of September 2015. Source: an internal survey of all repairs carried out by the Worcester Service Department between January 1st - September 1st 2015

Worcester, Bosch Group,

Cotswold Way, Warndon,

Worcester, WR4 9SW

Service Plan Enquiries Tel: 0330 123 9449

Service Enquiries Email: service-enquiries@uk.bosch.com

or telephone 0330 123 9559

Engineer AppointmentsEmail: service-appointment@uk.bosch.com

or telephone 0330 123 9339

Useful numbers

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and heating system.

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Calls to and from Bosch Thermotechnology Ltd may be recorded for training and quality

assurance purposes. Worcester, Bosch Group is a brand name of Bosch Thermotechnology Ltd.

This brochure is accurate at the date of printing, but may be superseded and should be

disregarded if specification and/or appearances are changed in the interest of continued

improvement. The statutory rights of the consumer are not affected.

By Appointment to Her Majesty The Queen

Boiler Manufacturer Worcester, Bosch Group

T/A Bosch Thermotechnology Ltd. Worcester

MKT-ASA2-01 B 10/15

worcester-bosch.co.uk