complaint details wk/201402216 - east herts district · pdf filecomplaint details wk/201402216...

Complaint Details WK/201402216

Property

Address Paradise Wildlife Park, White Stubbs Lane, Bayford, Hertfordshire, EN10 7QA

Telephone 01992 470490 Fax Area

Worksheet

Source

Name

Address

Home Tel

Paradise Wildlife Park, White Stubbs Lane, Bayford, Hertfordshire, EN10 7QA

Work Tel 01992 470490

Department EH - Environmental Health 07/05/2014 Time 14:45

Application CPEH - Complaints - EH Method I - E-Mail

Task Group CMIS - Miscellaneous

Task CM10 - Licence - Animals

Recd By

Source Type

Mobile

Fax Email01992 440525

Date Recd

Notification that Kara (Camel) has passed away and vet believes it may be Avian TB (waiting for test

to confirm).

Details

Message

Officer

Allocated 07/05/2014

Next Task

Due

Time Taken

Target Actual

09/05/2014 07/05/2014

12/09/2014 15/05/2014

C731 - Complaint closed

Completed

Outcome

First Response

References

No references set up.

Complaints

Subject Details

Title

First Name

Family Name

Initials Telephone

Fax

Email

Purchase Time

Statute

OFT (Condition)

OFT (Product)

Purchase Date

Offence

Section

FSA Type

Previous Complaints

r

(Last 10 not including this one)

Public Protection by Northgate of 2


NumberValueTimeTargetActualOfficerAction

Actions

0000 - Procedure Started 07/05/2014

9001 - First Response 07/05/2014 12/05/2014

9006 - E-Mail 07/05/2014 14:45Comment Email from PWP identifing possible death due to Avian TB.

ETEL - Telephone call 07/05/2014 15:20Comment Email to DEFRA helpline as information difficult to find on their website (0845 9335577). Call

handler advised to call 01284 778150.

9006 - E-Mail 07/05/2014 15:21Comment Medical history for Camel.

ETEL - Telephone call 07/05/2014 15:25Comment

s:Call to 01284 778150. Discussed issue with DEFRA and asked what steps we should take as a LA.

He will get the VET to call back.

9006 - E-Mail 07/05/2014 16:10Comment Email sent to PWP asking for clarification on points in the email and further information.

9006 - E-Mail 07/05/2014 17:15Comment Further update from PWP.

9006 - E-Mail 08/05/2014 08:20Comment

s:Email to PWP saying to maintain controls.

ETEL - Telephone call 08/05/2014 16:35Comment Telephone call from from DEFRA. Avian TB isn't notifiable, so they do not need to be

involved. Cattle TB however is.

9006 - E-Mail 13/05/2014 09:50Comment Email sent to PWP asking for update on lab tests.

9006 - E-Mail 13/05/2014 10:30Comment

s:Resonse from PWP. Still waiting for the results.

9006 - E-Mail 13/05/2014 13:45Comment Telephone message to call Veterinary Officer.

ETEL - Telephone call 13/05/2014 14:20Comment Call to Vet. Updated with information I had. Vet wanted to know how on a visual examination the

vet was able to identify Avian TB as opposed to other strands such as human or bovine TB. Vet to

call PWP to find out more information.

9006 - E-Mail 13/05/2014 19:40Comment Email and report confirming it is not TB.

9006 - E-Mail 15/05/2014 06:52Comment Further information from PWP.

ERI - Research Information 15/05/2014 08:50Comment Following the information received from PWP and the DEFRA Vets I don't believe there is anymore

action needed at this stage.

User Defined CodesChargeable Work

Remarks

No remarks found.

Related Addresses

Address Telephone TypeNo related addresses found.

User Defined Addresses

No User Defined Addresses found.

User Defined Text

No User Defined Text found.

Public Protection by Northgate of 2

1

From:

Sent: 07 May 2014 14:38

To:

Subject: Camel - Paradise Wildlife Park

Hi

I hope you are well.

Unfortunately, overnight we lost one of our camels, Kara.

We have had the vet in this morning who has taken samples for a post mortem.

At this stage, they think it could be Avian TB – I would like to stress that they only think and they do not know for

certain yet.

We do not know the strain but tests have been sent to IZVG Pathology.

She had been ill for approx. 4 weeks and they were treating her for severe constipation.

On-site, we have put in foot dips and keeping to a strict health and hygiene protocol.

We have spoken to Holts who have confirmed with DEFRA and they have confirmed that they are able to collect her

this afternoon and she will be incinerated.

Unfortunately, our ZIMS is not working at the moment so we just have the basic information for her.

DOB 02/05

Arrived PWP 18/1/06 from Blair Drummond Safari Park

We will forward over her specimen report once ZIMS is back up and running.

If you have any queries, please do not hesitate to come back to me.

With Kind Regards

Paradise Wildlife Park White Stubbs Lane Broxbourne Hertfordshire EN10 7QA T 01992 470490 F 01992 440525

2

Company Number: 01549051 Trustee of WHF Trustee of FoPWP

1

From:

Sent: 07 May 2014 15:21

To:

Subject: Camel - Paradise Wildlife Park

Attachments: Specimen_Report_Camel Kara.pdf

Hi

Following on from my email below, please see attached the ZIMS report for Kara.

With Kind Regards

Lynn

Lynn Whitnall CEO Paradise Wildlife Park White Stubbs Lane Broxbourne Hertfordshire EN10 7QA T 01992 470490 ext 232 F 01992 440525 M 07769 894174

Company Number: 01549051 Trustee of WHF Trustee of FoPWP

Specimen ReportISIS GAN: MIG12-29532596 M380

Camelus bactrianus Bactrian camelOrder: Artiodactyla Family: CamelidaeStart Date: Jan 01, 1800 End Date: May 07, 2014

Camelus bactrianus

Basic Animal InformationSex - Contraception: Female - Status: DeadBirthdate - Age: ~from Feb 03, 2005 to Mar 05, 2005

- 8Y,11M,21D +/-15D at the time of death

Preferred ID: M380

Origin: Blair Drummond Safari Park Rearing: ParentBirth Type: Captive Born Hybrid Status: Not a hybridSire: MULTIPLE Dam: MULTIPLECurrent Collection: Main Institution Animal Collection Collection Trip:Clutch / Litter: Enclosure:

Copyright, ISIS, 2014. All rights reserved.

Reported By Date Source / ID Holder / ID Term Type Recipient / IDBLAIRDRUM May 16, 2005 BLAIRDRUM / BD287 Birth/Hatch (Physical

and Ownership)BLAIRDRUM Jan 18, 2006 BLAIRDRUM / BD287 Trade To (Physical

and Ownership)BROXBOURN / BDCAMEL

BROXBOURN Jan 18, 2006 BLAIRDRUM / BD287 BROXBOURN / M380 Trade From(Physical and Ownership)

BROXBOURN May 07, 2014 Death (Physical and Ownership)

Physical Visit History:

See Physical Visit HistoryOwnership Visit History:

Reported By Date Type Identifier Location CommentsBROXBOURN Nov 20, 2006 House Name KARABROXBOURN Jan 18, 2006 Local ID M380BLAIRDRUM May 16, 2005 House Name SherrieBLAIRDRUM Local ID BD287

Identifiers:

Reported By Date Sex CommentsBROXBOURN Jan 18, 2006 FemaleBLAIRDRUM May 16, 2005 Female

Sex Information:

No Measurements Found

No Permits Found

Reported By Date Type Keyword TextBROXBOURN May 07, 2014 Death Note (NX) Death Disposition Passed away at 2am. Post mortem performed by vet(Mark) -

findings to be reported and noted when received.BROXBOURN May 06, 2014 Medical

Observation (MO)

Found recumbent and very lethargic this morning - unable tostand up but bright and alert. Moved into stable and attempt madeto give i/v fluids unsuccessfully. Given 4 litres of fluids s/c andorally. Monitored throughout the day and several attempts madeto encourage her to stand up to no avail.

BROXBOURN May 06, 2014 Medical Treatment (MT)

Given 8mls Rimadyl i/m and 5mls multivitamins s/c + 2 litres ofZoolyte orally.

BROXBOURN May 05, 2014 Diet/Appetite Ate only 3 handfuls of grass today.BROXBOURN May 05, 2014 Medical

Observation (MO)

Passed 1 cluster and 1 small amount of pellets today.

BROXBOURN May 04, 2014 Diet/Appetite No interest in food today.BROXBOURN May 04, 2014 Medical

Observation (MO)

Seen straining a lot this morning but no faecal matter passed.

Notes:

Printed: May 07, 2014 08:55 Paradise Wildlife Park Page: 1 of 9ISIS ZIMS version 2.0.0.8

Reported By Date Type Keyword TextBROXBOURN May 03, 2014 Medical

Observation (MO)

No faeces passed during the day - hard solid faeces passed lastnight.

BROXBOURN May 02, 2014 Diet/Appetite Ate 1 slice of bread and 1 carrot - seen eating browse(willow) andgrass today.

BROXBOURN May 02, 2014 Medical Observation (MO)

No change - small compact faeces found in enclosure - very darkin colouration. Mouth feels warm to touch and gums quiteinflamed. Seen trembling when straining to defecate.

BROXBOURN May 01, 2014 Diet/Appetite Ate 2 pieces of bread and picked at mixture of grass andMollichaff.

BROXBOURN Apr 30, 2014 Medical Treatment (MT)

Liquid paraffin stopped on advice from vet(J Lewis).

BROXBOURN Apr 30, 2014 Medical Observation (MO)

No change to faeces, appetite still poor and general physicalcondition visually poor.

BROXBOURN Apr 29, 2014 Decreased Appetite

Seen picking at grass today - has not eaten as much asyesterday.

BROXBOURN Apr 28, 2014 Increased Appetite

Small increase in appetite today - ate a quarter of a bucket ofgrass cuttings, half a carrot and seen nibbling on mineral lick.


Still passing small amount of dark compact faeces containing hair.

BROXBOURN Apr 27, 2014 Diet/Appetite Ate 2 slices of bread and 3 carrots. Seen drinking so rumenstimulant added to water.


Passed softer clumped faeces with a lot of hair present.


Liquid paraffin continuing until further notice.

BROXBOURN Apr 26, 2014 Diet/Appetite Still inappetant.BROXBOURN Apr 26, 2014 Physical

Condition (P)Weight loss very visible and body condition poor.


Another small compact bundle of faeces found in enclosure thismorning

BROXBOURN Apr 23, 2014 Diet/Appetite Ate small amount of carrot, broccoli and Alpha A today.BROXBOURN Apr 23, 2014 Medical

Observation (MO)

Passed small amount of faeces overnight - some compact andslightly soft.


Passed two clusters of small pellets today.

BROXBOURN Apr 21, 2014 Diet/Appetite Seen eating small amount of Alfa A and broccoli today.BROXBOURN Apr 20, 2014 Medical

Observation (MO)

Passed a small clump of faecal matter containing a lot of hairtoday.


Given half a sachet of rumen stimulant mixed with 500mls water -to continue until further notice.

BROXBOURN Apr 17, 2014 Diet/Appetite Still inappetant - eating only small amount of fruit and vegetables.BROXBOURN Apr 16, 2014 Medical

Observation (MO)

Producing only a very small amount of faeces.

BROXBOURN Apr 15, 2014 Medical

Observation (MO)

Small amount of faeces passed today.

BROXBOURN Apr 15, 2014 Diet/Appetite Still inappetant - seen eating small amount of carrot and cabbage.

BROXBOURN Apr 10, 2014 Medical

Observation (MO)

Passed 1 small amount of faeces today.

BROXBOURN Apr 10, 2014 Diet/Appetite Still inappetant - hand fed small amount of brown bread.


Reported By Date Type Keyword TextBROXBOURN Apr 09, 2014 Medical Note (M) Vet visit( J Lewis) -

Appears to be constipated for past 2 weeks - passing little feceswith excess mucous attached.

Markedly reduced food intake, and losing weight.

Has been given daily oral liquid paraffin - and some oil present infeces examined from this morning. There is also a small amountof hair in the feces.

? mild, chronic large bowel impaction?

As the liquid paraffin appears to be starting to work, advisecontinue 150mls liquid paraffin daily by drenching.

Advise provide rumen stimulant powder, and fresh browse.

BROXBOURN Apr 07, 2014 Increased

AppetiteAppetite improving slightly - ate 6 carrots and small amount ofbrown bread.


Still passing very small amount of faeces - very small, dark andsolid.

BROXBOURN Apr 06, 2014 Diet/Appetite Ate small amount of goat mix, grass 1 carrot and 1 slice of breadtoday.

BROXBOURN Apr 05, 2014 Diet/Appetite Ate 5 slices of bread and 4 carrots today.

BROXBOURN Apr 04, 2014 Diet/Appetite Encouraged to eat 5 slices of bread today.BROXBOURN Apr 04, 2014 Medical

Observation (MO)

Passed only two amounts of very small hard faeces today.


Two piles of faeces passed - not many pellets passed.


Constipation still present - no faeces passed today. Stillinappetant - seen only licking supplement licks.


Passed 3 piles of faeces today - only small pellets.

BROXBOURN Apr 01, 2014 Diet/Appetite Ate small amount of goat mix.BROXBOURN Apr 01, 2014 Medical

Observation (MO)

Small amount of faeces passed today.

BROXBOURN Mar 31, 2014 Diet Offered Ate small handful of pony nuts and a few slices of brown bread.BROXBOURN Mar 31, 2014 Medical

Observation (MO)

Very small amount of faeces passed today.

BROXBOURN Mar 30, 2014 Medical Observation (MO)

A lot of abnormal sized faeces passed in 24 hours.


Passed very small amount of faeces today.

BROXBOURN Mar 29, 2014 Diet Offered Seen eating small amount of apple, brown bread and banana.BROXBOURN Mar 28, 2014 Medical

Treatment (MT)Given 50mls Liquid Paraffin - syringed into mouth.


Still very constipated - passed one small amount of faeces today.

BROXBOURN Mar 28, 2014 Decreased Appetite

Still very inappetant - has eaten handful of concentrate.

Separated for an hour while feeding to monitor food intake.

BROXBOURN Mar 27, 2014 Medical

Treatment (MT)Given 45mls Liquid Paraffin - syringed into mouth.


Reported By Date Type Keyword TextBROXBOURN Mar 27, 2014 Medical

Observation (MO)

Passed faeces only once today.


Passed mucous type faeces today - sample taken and sent off toIDEXX.

BROXBOURN Mar 26, 2014 Diet/Appetite Still inappetant.BROXBOURN Mar 25, 2014 Medical

Observation (MO)

Still appears constipated - standing with hind legs spread but nofaeces being passed. Continue to monitor.

BROXBOURN Mar 25, 2014 Diet/Appetite Still not eating much - small amounts of bread, banana and apple.BROXBOURN Mar 24, 2014 Medical

Observation (MO)

Appears to be constipated - no passing of faeces seen.

Given liquid paraffin in bread and banana.BROXBOURN Mar 23, 2014 Medical

Observation (MO)

2 visible sores - 1 on upper gum and the other on lower gum -monitor.

BROXBOURN Mar 23, 2014 Decreased Appetite

No change to appetite - drinking normally.

Offered bread with mashed banana in evening feed - interested inbread only.

BROXBOURN Mar 23, 2014 Diet/Appetite Not seen eating concentrate but seen eating grass today.

BROXBOURN Mar 21, 2014 Decreased

AppetiteNot much appetite today - monitor.

BROXBOURN Jan 28, 2014 Medical

Observation (MO)

Old wound visible under right armpit - fur keeping it well covered -scabbed over well.

BROXBOURN Dec 08, 2013 Medical Observation (MO)

Small wound on right fore shoulder - appears to be healing.Monitor.

BROXBOURN Dec 02, 2013 Environment (QE)

This note added to the following animals: M160, M380

Sand pit added to enclosure.BROXBOURN Sep 16, 2013 Diet Offered This note added to the following animals: M160, M380

Being fed 3 scoops Herbivore mix and 1 scoop barley due to nocamel cube available.

BROXBOURN Aug 25, 2013 Medical Treatment (MT)

Given final dose of Noromectin today.

BROXBOURN Aug 15, 2013 Vaccination (V) This note added to the following animals: M160, M380

Vet visit:

Each darted with 2mls "Heptavac" – darts partially discharged butsufficient for vaccinal effectiveness.

BROXBOURN Aug 11, 2013 Medical Treatment (MT)


Noromectin not given today as none in stock.BROXBOURN Jul 12, 2013 Medical

Observation (MO)


Both animals passing solid faeces.BROXBOURN Jul 01, 2013 Medical

Observation (MO)

Passing solid faeces today.

BROXBOURN Jun 26, 2013 Medical Observation (MO)

Passing solid faeces today.



Now passing soft faeces.BROXBOURN Jun 21, 2013 Medical

Observation (MO)

Faeces still loose but becoming firmer.

BROXBOURN Jun 19, 2013 Diet Offered This note added to the following animals: M160, M380

Animals being fed only hay due to diarrhoea.Printed: May 07, 2014 08:55 Paradise Wildlife Park Page: 4 of 9ISIS ZIMS version 2.0.0.8

Reported By Date Type Keyword TextBROXBOURN Jun 18, 2013 Medical

Treatment (MT)On vet advice started course of 3ml Noromectin once daily untilfurther notice - to prevent skin issues as seen in M160.


No blood present in faeces today.


Diarrhoea still present - some blood visible in faeces this morning.

BROXBOURN Jun 09, 2013 Diet/Appetite Appetite improved - being fed only hay.BROXBOURN Jun 08, 2013 Medical

Observation (MO)

No improvement to diarrhoea.

BROXBOURN Jun 08, 2013 Decreased Appetite

Not much appetite today.

BROXBOURN Jun 07, 2013 Individual Behavior

Quite subdued today - seen lying down a lot.

BROXBOURN May 31, 2013 Diet Change This note added to the following animals: M160, M380

Given only hay this evening due to M380 having ongoingdiarrhoea.

BROXBOURN May 30, 2013 Medical Observation (MO)

Diarrhoea present.

BROXBOURN Apr 23, 2013 Fecal Check/Deworming (MF)

Given 10ml oral Panamec - 6 month routine wormer.



Faeces are becoming softer in texture.BROXBOURN Mar 23, 2013 Fecal

Check/Deworming (MF)

This note added to the following animals: M160, M380 IdexxLaboratories, Wetherby Reference No: 1001499993 AccountCode: LN016 Owner / Patient: PARADISE WILDLIFE PARK,Camels "BASHENA" & "KARA", sampled 22-Mar-13

IZVG FAECAL PARASITES MICROBIOLOGY FAECESMicroscopical examination: No ova, larvae or protozoa found.Parasites: Direct and zinc sulphate flotation with centrifugation.======================= MICROBIOLOGY VALIDATED BY======================= MSc MicrobiologyLaboratory Supervisor on behalf of PhD BVM&SMRCVS Clinical Pathologist 3 Reference No: 1001499993 Date ofReceipt: 23-Mar-13 Date of Report: 26-Mar-13

BROXBOURN Feb 13, 2013 Feeding Obsolete

Feeding Both animals being fed only hay for last 3 days to help withdiarrhoea. This comment was added to the following specimens:M160, M380.

BROXBOURN Dec 29, 2012 Feeding Obsolete

Feeding Not interested in food offered today. This comment was added tothe following specimens: M160, M380.

BROXBOURN Nov 09, 2012 Adult/Adult Behavior Obsolete (BA)

Adult/adult behavior

M380 seen eating M160's coat - stopping winter fur growth. To bemonitored. This comment was added to the following specimens:M380, M160.

BROXBOURN Nov 07, 2012 Feeding Obsolete

Feeding Herbivore concentrate for both animals increased from half ascoop to 1 scoop and camel cube reduced from 1 scoop to half ascoop daily. This comment was added to the following specimens:M160, M380.

BROXBOURN Oct 29, 2012 Feeding Obsolete

Feeding Feeding well on Herbivore concentrate. This comment was addedto the following specimens: M160, M380.


Feeding Animals begin given only hay until further notice due to diarrhoea.This comment was added to the following specimens: M160,M380.

BROXBOURN Sep 15, 2012 Feeding Obsolete

Feeding Animal eating all food offered. This comment was added to thefollowing specimens: M160, M380.


Feeding Camel cube increased to two scoops twice a day. This commentwas added to the following specimens: M160, M380.

BROXBOURN Sep 14, 2012 Adult/Adult Behavior Obsolete (BA)


M380 has started pulling out M160's hair. This comment wasadded to the following specimens: M380, M160.


Feeding Fed concentrate today. This comment was added to the followingspecimens: M160, M380.

BROXBOURN Aug 28, 2012 Feeding Obsolete

Feeding Animal being fed only hay due to diarrhoea - concentrate foodwithdrawn for a few days. This comment was added to thefollowing specimens: M160, M380.


Reported By Date Type Keyword TextBROXBOURN Aug 17, 2012 Feeding

ObsoleteFeeding Given browse silage(chipped) - M380 and M160 not very

interested and ate mostly all the green and left the bark - M177M207 M270 M340 M464 and M409 showed a lot of interest. Thiscomment was added to the following specimens: M160, M380,M177, M207, M270, M340, M464, M409.

BROXBOURN Jul 31, 2012 Diet Obsolete (QD)

Diet Food supplemented with Provita Rumen Stimulant, This commentwas added to the following specimens: M160, M380.

BROXBOURN Jun 11, 2012 Feeding Obsolete

Feeding Animal being fed 1 camel cube and 1 scoop of maize until furthernotice. This comment was added to the following specimens:M160, M380.


Feeding Maize offered in afternoon feed to help with diarrhoea. Thiscomment was added to the following specimens: M160, M380.

BROXBOURN Jun 03, 2012 Adult/Adult Behavior Obsolete (BA)


M409 was kicked by M380 in paddock today. This comment wasadded to the following specimens: M380, M409.

BROXBOURN May 10, 2012 Feeding Obsolete

Feeding Not interested in food offered today. This comment was added tothe following specimens: M160, M380.


Feeding Not interested in camel cube today. This comment was added tothe following specimens: M160, M380.

BROXBOURN Mar 20, 2012 Feeding Obsolete

Feeding Ate all evening feed today. This comment was added to thefollowing specimens: M160, M380, M659.


Feeding Offered camel cube and Molly Chaff today. This comment wasadded to the following specimens: M659, M160, M380.


Feeding Animal eating feed today. This comment was added to thefollowing specimens: M160, M380.


Feeding Not interested in food this morning. This comment was added tothe following specimens: M160, M380.

BROXBOURN Mar 09, 2012 Copulatory Behavior Obsolete (RC)

Copulatory behavior

M659 seen attempting to mount M380 today. This comment wasadded to the following specimens: M659, M380.


Feeding Did not eat much pellet food today. This comment was added tothe following specimens: M160, M380, M659.

BROXBOURN Jan 26, 2012 Feeding Obsolete

Feeding Given camel cube today as no maize in stock This comment wasadded to the following specimens: M160, M380, M659.

BROXBOURN Jan 19, 2012 Adult/Adult Behavior Obsolete (BA)


M659 still very nervous of M380 and seen separating himself atnight. This comment was added to the following specimens:M380, M659.



M160 and M380 appeared more relaxed with M659 today. Thiscomment was added to the following specimens: M160, M380,M659.



M160 and M380 seen chasing M659 today. This comment wasadded to the following specimens: M160, M380, M659.


Feeding Animal being fed only once daily until further notice due to foodwastage. This comment was added to the following specimens:M160, M380, M659.


Feeding Given only one feed today due to food being tipped onto floor andbeing wasted. This comment was added to the followingspecimens: M160, M380, M659.


Feeding Animals still being fed 1 scoop camel cube and 1 scoop maize.This comment was added to the following specimens: M160,M380, M659.


Feeding Left some dry food this morning. This comment was added to thefollowing specimens: M160, M380.

BROXBOURN Dec 13, 2011 Miscellaneous Note Paddock flooded this morning. This comment was added to thefollowing specimens: M138, M160, M380, M638, M659, M716.


Feeding Animal not so hungry today - did not eat p.m feed. This commentwas added to the following specimens: M160, M380.


Feeding Animal seemed very hungry at feed times today. This commentwas added to the following specimens: M160, M380.


Feeding Given 1 scoop browser and 1 scoop maize today. This commentwas added to the following specimens: M160, M380, M659.


Feeding Dry food withdrawn and being fed only hay until further notice.This comment was added to the following specimens: M160,M380, M659.

BROXBOURN Dec 01, 2011 Adult/Adult Behavior Obsolete (BA)


M380 and M160 seen chasing M659 away from food a lot today -to be monitored. This comment was added to the followingspecimens: M160, M380, M659.


Reported By Date Type Keyword TextBROXBOURN Nov 20, 2011 Feeding

ObsoleteFeeding Animal eating small amount but appetite still not back to normal.

This comment was added to the following specimens: M160,M380, M659.


Feeding Animal eating dry feed today. This comment was added to thefollowing specimens: M160, M380.


Feeding Not interested in feeds today but eating hay and straw. Thiscomment was added to the following specimens: M160, M380,M659.


Feeding Offered dry food again in today's feeds. This comment was addedto the following specimens: M160, M380, M659.


Feeding Given only hay in the evening until further notice due to diarrhoeapresent. This comment was added to the following specimens:M160, M380, M659.

BROXBOURN Oct 23, 2011 Adult/Adult Behavior Obsolete (BA)


M659 still scared of M380 and M160 if they come too near to him.This comment was added to the following specimens: M160,M380, M659.


Feeding Both animals back on camel cube - 1 and a half scoops each inthe afternnoon feed today. This comment was added to thefollowing specimens: M160, M380.



M380 is still chasing M659 now and then around the enclosure.This comment was added to the following specimens: M160,M380.



M659 still very nervous of M380. This comment was added to thefollowing specimens: M380, M659.


Feeding Given only hay at late feed due to M160's diarrhoea. Thiscomment was added to the following specimens: M160, M380.



M659 confident with M160 but still nervous around M380. Thiscomment was added to the following specimens: M160, M380,M659.


Feeding Both animals being given half amount of camel cube a.m and p.mfeeds. This comment was added to the following specimens:M160, M380.


Feeding Given half normal amount of feed today. This comment wasadded to the following specimens: M160, M380.


Feeding Not given any dry food today - only hay. This comment was addedto the following specimens: M160, M380.


Feeding Being given only hay at evening feed due to diarrhoea. Thiscomment was added to the following specimens: M160, M380.



M380 not seen chasing M659 at all today. This comment wasadded to the following specimens: M380, M659.



M659 still nervous when entering paddock first thing and staysaway from M380 and M160. This comment was added to thefollowing specimens: M160, M380, M659.



M659 chased by M380 and M160 briefly today - only seems tohappen when M659 runs. This comment was added to thefollowing specimens: M160, M380, M659.



Towards end of the day M659 chased by M160 and M380. Thiscomment was added to the following specimens: M160, M380,M659.



Initially M380 still chasing M659 when introduced together in themorning but this settles down after 30 minutes. This comment wasadded to the following specimens: M380, M659.



M380 seen attacking M659 when first introduced in the morningbut then calmed down for the rest of the day. This comment wasadded to the following specimens: M380, M659.


Feeding Given only hay last night and no dry food. This comment wasadded to the following specimens: M160, M380.


Feeding No evening feed given yesterday - given half normal amount inevening feed today. This comment was added to the followingspecimens: M160, M380.


Feeding Animal ate am and pm feed and seen eating hay throughout theday.

BROXBOURN Jul 27, 2011 Adult/Adult Behavior Obsolete (BA)


M659 frantic when first moved in with M160 and M380 for the day- after an hour started to relax and kept his distance. Thiscomment was added to the following specimens: M160, M380,M659.


Reported By Date Type Keyword TextBROXBOURN Jul 10, 2011 Feeding

ObsoleteFeeding Both animals' afternoon feed reduced from two and a half scoops

to one scoop each as animals are slightly overweight - as advisedby Head Keeper. This comment was added to the followingspecimens: M160, M380.

BROXBOURN Jun 19, 2011 Grooming Obsolete (B4)

Grooming Keepers groomed animal to assist with moult.


Feeding Feeding of camel cube resumed today. This comment was addedto the following specimens: M160, M380, M659.


Feeding Still on browser pellet. This comment was added to the followingspecimens: M160, M380, M659.


Feeding Still being given browser. This comment was added to thefollowing specimens: M160, M380, M659.

BROXBOURN Jun 01, 2011 Miscellaneous Note Animal groomed today to remove loose hair.BROXBOURN Jun 01, 2011 Feeding

ObsoleteFeeding Given browser pellet today at both feed times. This comment was

added to the following specimens: M160, M380, M659.BROXBOURN May 31, 2011 Feeding

ObsoleteFeeding Fed only hay today as no camel cube available. This comment

was added to the following specimens: M160, M380, M659.BROXBOURN May 28, 2011 Feeding

ObsoleteFeeding Both animals very hungry today - given 3 bags of hay and normal

feeds but still very hungry. To be monitored. This comment wasadded to the following specimens: M160, M380.

BROXBOURN Apr 30, 2011 Feeding Obsolete

Feeding Animal had very little appetite this evening.


Feeding Animal showed no interest in food today.


Feeding Back on dry food at p.m. feed. This comment was added to thefollowing specimens: M160, M380.


Feeding Fed only hay today as no dry feed available. This comment wasadded to the following specimens: M160, M380.


Feeding Only ate a quarter of a.m and p.m feed today. To be monitoredThis comment was added to the following specimens: M160,M380.


Feeding Animal not interested in food today. This comment was added tothe following specimens: M160, M380.

BROXBOURN Jan 25, 2011 Miscellaneous Note Animal seen by member of the public eating a crisp packet -appears fine and eating normally. To be monitored


Feeding Given maize today as no camel cube available. This commentwas added to the following specimens: M160, M380.

BROXBOURN Dec 17, 2010 Miscellaneous Note Due to icy conditions today animals have fallen over but appearfine. This comment was added to the following specimens: M160,M177, M207, M270, M340, M380, M409, M464.


Feeding Eating normally again. This comment was added to the followingspecimens: M160, M380.


Feeding Do not have good appetite today. To be monitored This commentwas added to the following specimens: M160, M380.


Feeding Eating well today. This comment was added to the followingspecimens: M160, M380.


Feeding Seem very hungry despite being fed normal amount of feed andhay available at all times. Given suger beet in addition to normalfeed This comment was added to the following specimens: M160,M380.


Feeding No camel cube in stock so given soaked sugar beet. Thiscomment was added to the following specimens: M160, M380.


Feeding No hay given overnight as M380 to be castrated tomorrow. Thiscomment was added to the following specimens: M160, M340,M380.

BROXBOURN Jun 01, 2010 Miscellaneous Note Ate all of breakfast and very active today. This comment wasadded to the following specimens: M160, M380.


Feeding Ate all their feed today. This comment was added to the followingspecimens: M160, M380.


Feeding Keepers gave bread today instead of normal breakfast. This waseaten fine. Continue to monitor. This comment was added to thefollowing specimens: M160, M380.


Feeding Only half of last night's and this morning's feeds eaten. Did eatbananas this evening.To be monitored. This comment was addedto the following specimens: M160, M380.

BROXBOURN Apr 25, 2010 Comments Obsolete (C)

Comments Animal still not interested in food and listless. Continue to monitorThis comment was added to the following specimens: M160,M380.


Reported By:Death Type:

Death In Transit: Carcass Disposition:

Necropsy Etiological:BROXBOURN

No

Natural-Manner of Death:

Necropsy Topology:

May 07, 2014Death Date:

Death Information:

Reported By Date Type Keyword TextBROXBOURN Apr 24, 2010 Feeding

ObsoleteFeeding Neither animal interested in food this afternoon. To be monitored.

This comment was added to the following specimens: M160,M380.

BROXBOURN Sep 09, 2009 Miscellaneous Note Did not eat morning feed but ate a banana and carrot whenoffered. Send off faecal sample if diarrhoea continues. TBM


Feeding Introduced camel cube Mazun feed to camel diet. Slowlyintroduced into the present diet of pony nuts over the next week.This comment was added to the following specimens: M160,M380.

BROXBOURN Mar 11, 2006 Diet Obsolete (QD)

Diet Due to blood being found this morning both camels will only be fedhay for a short period. This comment was added to the followingspecimens: M160, M380.

BROXBOURN Mar 03, 2006 Miscellaneous Note Still has diarohea. Will cut down the amount of vegetables in thefeed.

BROXBOURN Jan 18, 2006 Sexing Information

EDU Process Sex Record

Legacy data sex record: Date = 2006-01-18, Sex = Female,Comment = (no comment)

In ZIMS Parent Info Type / Probability Birth Date Reported ByTrue 26626117 Dam/100% Mar 01, 1988 BLAIRDRUMTrue MIG12-29532482 Sire/100% Apr 16, 1997 BLAIRDRUMFalse UNK/BLAIRDRUM Dam/100% BROXBOURNFalse UNK/BLAIRDRUM Sire/100% BROXBOURN

Parent Info:


1

From:

Sent: 07 May 2014 16:09

To:

Subject: RE: Camel - Paradise Wildlife Park

Hi Thank you for letting me know; I’m sorry for your loss. Could I just clarify, what is meant by a stick health and hygiene protocol? And were there any particular symptoms or signs that lead your vet to believe it was Avian TB? As Avian TB is transmissible to humans, have any of your staff who have been working with Kara shown any signs of infection? When do you hope to get the results back from IZVG Pathology? Thanks

Community Safety & Health Services East Herts Council, Wallfields, Pegs Lane, Hertford, SG13 8EQ www.eastherts.gov.uk

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1

From:

Sent: 07 May 2014 17:15

To:

Cc:

Subject: Re: Camel - Paradise Wildlife Park

Hi

Thank you for your email.

Kara was unwell for about 4 weeks, she gradually went down hill. The vets thought it was a blockage & constipation

but after a PM this morning our local vet feels it could be Avian TB but not sure of strain or if it definitely is but

we are dealing with this as if it is, just in case. They cannot treat for Avian TB & it's like a wasting disease. I've sent

the samples by next day delivery and at IZVG Pathology is ready to start test tomorrow. Hopefully we will have

results within 24 hours. We do not have any animals or the team showing any signs of bad health but we have

sterilised the area. Foot dips were & are in place, gloves worn around the camels etc. head of paddocks has

very high hygiene & cleaning standards but we have informed all section to make sure of no cross contamination,

checking all cleaning & washing hands etc is high priority. Holts have collected her as category 1 & we will have the

paperwork for this.

I'm on my way into London at the moment but can speak over the phone now or in the morning.

Take care

1

From:

Sent: 08 May 2014 08:19

To:


Thanks for the update I think we will now just wait until the results are in, but maintain the measures you have put in place until then. Regards




1

From:

Sent: 13 May 2014 09:52

To:


Hi I was just wondering if you had received any update on the lab tests relating to Kara’s tests?




1

From:

Sent: 13 May 2014 10:31

To:


Hi

Thank You for your email.

No we have not received anything as yet.

We have chased IZVG.

Will come back to you as soon as I have the report.

Take care

1

From:

Sent: 13 May 2014 13:44

To:

Subject: Camel

Hi

Can you please call , Veterinary Officer re the Camel that died please?

Tel

Thanks

East Herts District Council

Tel: 01992 531488

1

From:

Sent: 13 May 2014 19:41

To:

Subject: Histology report, camel, Kara, Paradise Wildlife Park

Attachments: 14-0877.docx

Hi

Sorry for the delay in coming back to you, I have just received the Histology report.

I am pleased to say it is not TB.

The pathologist has some more tests to run, I will forward these once I have the results.

If you would like further information or to speak to our international zoo vet please let me know.

Take care and see you in a few weeks.

From:

Sent: 13 May 2014 16:53 To:

Subject: Histology report, camel, Kara, Paradise Wildlife Park

MA VetMB PhD FRCPath MRCVS

RCVS Recognised Specialist in Veterinary Pathology (Zoo and Wildlife)

Veterinary Pathologist

International Zoo Veterinary Group

Pathology laboratory direct line: + 44 (0)113 391 9710

Laboratory address (for all sample submissions):

IZVG Pathology

c/o Nationwide Laboratory Services, Leeds

2 Gateway Drive

Yeadon, Leeds

LS19 7XY

Office address (administration):

Station House, Parkwood Street

Keighley, West Yorkshire, BD21 4NQ

IZVG office tel: + 44 (0)1535 692000

For supplies of sample boxes or forms please contact [email protected]

International Zoo Veterinary Group is a trading name of IZVG LLP, a limited liability partnership no. OC361054, registered England

Laboratory dedicated to Zoo, Exotic & Wildlife Pathology

IZVG office: 01535 692000 Laboratory direct: 0113 391 9710

Fax: 01535 690433 Email: [email protected]

14-0877

IZVG number: 14-0877 Owner: Paradise Wildlife Park

Vet submitting sample:

John Lewis, IZVG Animal ID:

Species:

Kara

Camel

Camelus spp.

Date received: 08/05/2014 Age: Adult9 years

Date reported: 13/05/2014 Sex: Female

Brief clinical summary:

Possible TB. Animal not eating, thin.

Histology Report

Description: Lung (2 sections): Both sections have centrally necrotic peripherally encapsulated focal abscess lesions.

Lesion centres contain necrotic cytoclastic neutrophilic inflammatory debris, surrounded by a narrow rim

of viable neutrophils and macrophages, blending with a fibrous capsule and intermingled

lymphoplasmacytic cells, delineating lesions from the surrounding lung parenchyma. Lesions are situated

predominantly beneath the pleural surfaces, and the latter are thickened, fibrotic, with surface deposits of

organising fibrin intermingled with macrophages and a few neutrophils. Perivascular lymphocytic and

neutrophilic infiltrates are present in the thickened fibrous pleura, and there is pneumocyte hyperplasia of

the outermost alveoli along the pleural margin.

Ziehl-Neelsen stain for acid-fast organisms is negative. Occasional Gram-negative rods are present

within peripheral necrotic debris with Gram stain. Occasional Gram-negative rods are present in the

pleural fibrin deposits.

Diagnoses: 1. Multifocal chronic-active fibrinosuppurative pleuropneumonia, with occasional intralesional Gram-

negative rod-shaped bacteria, lung.

Comments: Lesions are encapsulated abscesses filled with degenerating neutrophils, and there are ongoing pleural

fibrin deposits above a layer of pleural fibrosis and more chronic lymphocytic inflammation. Ziehl-

Neelsen stains for acid-fast organisms are negative, and the lesions are not typical granulomas,

suggesting that mycobacteriosis can be excluded. Small numbers of Gram-negative rod-shaped

organisms are present within liquefactive debris in the abscess centres, and occasionally within the fibrin

on the pleural surfaces. These may be significant - a range of Gram-negative bacteria have been

associated with pneumonia and pleuropneumonia lesions in camels, and pleuritis and chronic lung

abscesses are commonly reported findings in camels at abattoir slaughter.

Large intralesional colonies of coccobacilli suggestive of Yersinia are not seen.

Results of bacterial cultures are awaited, and will be reported later.

Pathologist: MA VetMB PhD FRCPath MRCVS


Please consult the pathologist before preparing a publication using this material.

1

From:

Sent: 15 May 2014 06:52

To:

Subject: Supplementary microbiology report, camel Kara, Paradise Wildlife Park

Attachments: 14-0877micro.docx

Morning

Please see a second report from our pathologist re Kara our camel.

If you have any questions please email me.

Was everything ok in the files re: pre audit zoo licence inspection?

Please let me now if you require any further information or anything in particular on the day.

Take care and see you in a few weeks

From: Sent: 14 May 2014 13:48

To:

Subject: Supplementary microbiology report, camel Kara, Paradise Wildlife Park

MA VetMB PhD FRCPath MRCVS


Veterinary Pathologist

International Zoo Veterinary Group

Pathology laboratory direct line: + 44 (0)113 391 9710

Laboratory address (for all sample submissions):

IZVG Pathology

c/o Nationwide Laboratory Services, Leeds

2 Gateway Drive

Yeadon, Leeds

LS19 7XY

Office address (administration):

Station House, Parkwood Street

Keighley, West Yorkshire, BD21 4NQ

IZVG office tel: + 44 (0)1535 692000

For supplies of sample boxes or forms please contact [email protected]

International Zoo Veterinary Group is a trading name of IZVG LLP, a limited liability partnership no. OC361054, registered England

Laboratory dedicated to Zoo, Exotic & Wildlife Pathology

IZVG office: 01535 692000 Laboratory direct: 0113 391 9710

Fax: 01535 690433 Email: [email protected]

14-0877

IZVG number: 14-0877 Owner: Paradise Wildlife Park

Vet submitting sample:

John Lewis, IZVG Animal ID:

Species:

Kara

Camel

Camelus spp.

Date received: 08/05/2014 Age: Adult9 years

Date reported: 13/05/2014 Sex: Female

Brief clinical summary:

Possible TB. Animal not eating, thin.

Histology Report Addendum (14/05/14) Microbiology:

Diaphragm: Moderate growth of Bacillus species and moderate growth of non-haemolytic Escherichia

coli isolated in routine aerobic cultures. No yeasts or fungi are isolated in selective fungal cultures.

Liver: Light growth of non-haemolytic Staphylococcus isolated in routine aerobic cultures.

Comment:

Microbiology findings are non-specific, and may have been influenced by prior antibiotic treatment.

Pieces of tissue from diaphragm have been retained frozen, and could be sent for mycobacterial culture if

desired. However, there is no current indication from histology that mycobacterial infection is involved.

Pathologist: MA VetMB PhD FRCPath MRCVS


Please consult the pathologist before preparing a publication using this material.


Property

Address Paradise Wildlife Park, White Stubbs Lane, Bayford, Hertfordshire, EN10 7QA

Telephone 01992 470490 Fax Area

Worksheet

Source

Name

Address

Home Tel Work Tel

Department EH - Environmental Health 27/06/2014 Time 14:25

Application CPEH - Complaints - EH Method I - E-Mail

Task Group CMIS - Miscellaneous

Task CM10 - Licence - Animals

Recd By

Source Type

Mobile

Fax Email

Date Recd

Reports that various improvements are needed to keep the animals entertained and not being looked

after

Details

Message

Officer

Allocated 27/06/2014

Next Task

Due

Time Taken

Target Actual

01/07/2014 30/06/2014

03/11/2014 30/06/2014

C731 - Complaint closed

Completed

Outcome

First Response

References

No references set up.

Complaints

Subject Details

Title

First Name

Family Name

Initials Telephone

Fax

Email

Purchase Time

Statute

OFT (Condition)

OFT (Product)

Purchase Date

Offence

Section

FSA Type

Previous Complaints

Reference Received Status Outcome OfficerDetails

(Last 10 not including this one)

Public Protection by Northgate Page 1 of 2


NumberValueTimeTargetActualOfficerAction

Actions

0000 - Procedure Started 27/06/2014

9004 - Attachment 27/06/2014 14:29Comment Initial e-mail of complaint

9001 - First Response 30/06/2014 02/07/2014

9006 - E-Mail 30/06/2014 14:15Comment Email to complainant.

User Defined CodesChargeable Work

Remarks

No remarks found.

Related Addresses

Address Telephone TypeNo related addresses found.

User Defined Addresses

No User Defined Addresses found.

User Defined Text

No User Defined Text found.

Public Protection by Northgate Page 2 of 2

1

From:

Sent: 27 June 2014 11:49

To:

Subject: FW: Paradise Park Poor Animal Conditions

Categories: DW

East Herts Council Wallfields Pegs Lane Hertford Herts,. SG13 8EQ

www.eastherts.gov.uk

From:

Sent: To:

Cc:

Subject: Paradise Park Poor Animal Conditions

Dear Yesterday I accompanied my son on a school trip to Pardise Park: White Stubbs Ln, Broxbourne, Hertfordshire EN10 7QA I was appalled by some of the conditions in which the animals were living. In many cases the enclosures were painfully small and inadequate attention had been spent on ensuring that the animals were occupied. For example: The reindeer enclosure was very small despite housing a significant number of animals. The enclosure itself was mainly concrete and was divided by a barrier which the animals had to wriggle around to get to the other side. They were clearly distressed, walking round and round the perimeter of the enclosures rather like 'dead men walking'. The emus were also in a tiny area. The sign on the outside of the enclosure said that emus could run up to x miles per hour, but there was no space for them to run even a few metres. The school chose to take my son and his friends to Paradise Park because they wanted to teach them about animals but I think in the end what the kids actually learned is that people don't always look after them properly. It was both a disappointing and upsetting trip as a number of other parent helpers and teachers remarked. I'd be so grateful if you would inspect the park with these points in mind. I'm sure that with the right improvements it could become the place we all hoped it would be. Yours sincerely,

1

From:

Sent: 30 June 2014 14:16

To:

Subject: RE: Paradise Park Poor Animal Conditions

Categories: DW

DEAR ,

Thank you for your email dated the 27th June regarding your observations and concerns following your recent visit to

Paradise Wildlife Park. Before I address the main points in your email, I thought I would explain a little about the inspection process for zoos. As you may be aware, the above Zoo Licensing Act requires local authorities such as East Herts Council to undertake regular inspections of zoo premises. The general inspection regime for a premises such as Paradise Wildlife Park is as follows:

• Year one – inspection by two DEFRA inspectors, the local authority inspector(s) and local authority appointed vet.

• Year two – inspection by the local authority inspector(s) and/or local authority appointed vet.

• Year three – inspection by two DEFRA inspectors, the local authority inspector(s) and local authority appointed vet.

• Year four – inspection by the local authority inspector(s) and/or local authority appointed vet.

• Year five – inspection by the local authority inspector(s) and/or local authority appointed vet.

The inspection process then repeats itself, starting at year one. During the inspections in years one and three, the inspection team will examine the premises in great detail to make sure that the zoo is complying with the legislation and guidance covering zoo premises. In the intervening years, the local authority inspectors and/or local authority appointed vet will monitor the premises and investigate/evaluate any changes which have occurred; and if needed assemble a full inspection team to undertake a full inspection. Paradise Wildlife Park was inspected at the beginning of June as part of a Year one inspection. Treatment of animals and enclosure suitability During inspections, the inspection team will look at the animal’s welfare and make sure its needs are met. They look at the enclosure size and suitability as well as the enrichment it provides to the animal. They will also look at the medical treatment it receives, both preventative and reactive. At the time of the previous full inspection in October 2011, the inspectors made the following observations on their report about Paradise Wildlife Park:

“The inspectors were very impressed by the excellent standard of enclosures, and in particular those of the cats.” “The inspection team were impressed by the naturalistic planting throughout the site, the well-designed enclosures, the good health of the animals and the enthusiasm and knowledge of all the staff they met.”

“The zoo uses environmental enrichment very effectively”

At the time of the last inspection in June 2014, the inspectors echoed similar findings, although the final report is not yet available.

2

Conclusion From my recent inspection and previous dealings with the business, I believe Paradise Wildlife Park meet the required standards set out in legislation and guidance. While I am sorry this may not be the answer you are after, I would like to thank you for bringing your concerns to my attention. If you would like to discuss the contents of this letter further, please feel free to contact me. Yours Sincerely

complaint details wk/201402216 - east herts district · pdf filecomplaint details wk/201402216...

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