competing in the digital transformation (dx) marketplaceidc futurescape: worldwide consumer dx and...
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Thailand’sTop 10Predictions
Becoming DIGITAL-NATIVEMultiplying Innovation in the DX Economy
#IDCFutureScapes
Prediction #1
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DX PlatformsBy 2020, 20% of All Enterprises Will Have Fully Articulated an Organizationwide Digital Transformation Platform Strategy and Will Be in the Process of Implementing That Strategy as the New IT Core for Competing in the Digital Economy
By 2020, 20% of All Enterprises Will Have Fully Articulated an Organizationwide Digital Transformation Platform Strategy and Will Be in the Process of Implementing That Strategy as the New IT Core for Competing in the Digital Economy
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DX Platforms
Dynamic Web App
IoT Predictive Maintenance
NewUse-cases
Mobile App
ISLANDSOF INNOVATION
IMPLEMENTINGDX PLATFORM
SourceIDC FutureScapes Worldwide Digital Transformation 2018 Predictions;IDC Perspective: The DX Platform – Rearchitecting for Scale
BUILDING‘DIGITAL IT’
The creation of a new way of designing, sourcing, integrating, and running ITThat accelerates digital innovation at the scale and pace required to compete in the DX economy
By 2020, 20% of All Enterprises Will Have Fully Articulated an Organizationwide Digital Transformation Platform Strategy and Will Be in the Process of Implementing That Strategy as the New IT Core for Competing in the Digital Economy
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DX Platforms
The future enterprise IT foundation for digital transformation
DX platform is “data-driven” in nature. It accelerates DX initiatives, enabling the rapid creation of externally facing digital products, services, and experiences, while aggressively modernizing the internal“intelligent core” environment in parallel.
By 2020, 20% of All Enterprises Will Have Fully Articulated an Organizationwide Digital Transformation Platform Strategy and Will Be in the Process of Implementing That Strategy as the New IT Core for Competing in the Digital Economy
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DX Platforms
DX platform strategy as a key enabler for the longer-term success
Prediction #2
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Open API EcosystemBy 2021, More than One-Third of the TH500 Will See an Average of One-Third of Their Digital Services Interactions Come Through Their Open API Ecosystems, Up from Virtually 0% in 2017 — Amplifying Their Digital Reach Far Beyond Their Own Customer Interactions
By 2021, More than One-Third of the TH500 Will See an Average of One-Third of Their Digital Services Interactions Come Through Their Open API Ecosystems, Up from Virtually 0% in 2017 — Amplifying Their Digital Reach Far Beyond Their Own Customer Interactions
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Open API Ecosystem
SourceIDC FutureScape: Worldwide IT Industry 2018 Predictions
Clo
sed
AP
Is v
s O
pe
n A
PIs
ENTERPRISE DATA
By 2021, More than One-Third of the TH500 Will See an Average of One-Third of Their Digital Services Interactions Come Through Their Open API Ecosystems, Up from Virtually 0% in 2017 — Amplifying Their Digital Reach Far Beyond Their Own Customer Interactions
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Open API Ecosystem
By 2021, More than One-Third of the TH500 Will See an Average of One-Third of Their Digital Services Interactions Come Through Their Open API Ecosystems, Up from Virtually 0% in 2017 — Amplifying Their Digital Reach Far Beyond Their Own Customer Interactions
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Open API Ecosystem
The DX of industries
The rise of collaborative cross industries. Connected
healthy lifestyle
Prediction #3
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Digital BusinessBy 2018, 30% of CIOs Will Put Experiential Engagement, Data Monetization, or Digital Business at Scale at the Top of Their Agenda
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Digital Business
Source: IDC FutureScape: Worldwide CIO Agenda 2018 Predictions
ExperientialEngagement
Enhancement of customer experiences by providing self-service and after-sale support through the efficient 24/7 multi-channels for both customers and agents
DataMonetization
Traffic data monetization from property developers, retail mall management and city development entities. Pull-through revenue for F&B outlets at resting stops
Digital Businessat Scale
Successfully integration of IT and OT in all cement plant areas, resulting in the creation of the first digitally connected plant in Thailand
By 2018, 30% of CIOs Will Put Experiential Engagement, Data Monetization, or Digital Business at Scale at the Top of Their Agenda
CIOs will begin down the path of transformation their data and business operations to handle digital transformation
Prediction #4
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Cloud 2.0By 2021, Enterprises' Spending on Cloud Services and Cloud-Enabling Hardware, Software, and Services Will Reach THB48 Billion, Leveraging the Diversifying Cloud Environment That Is 15% at the Edge, Over 10% Specialized (Non-x86) Compute, and Over 30% Multicloud
By 2021, Enterprises' Spending on Cloud Services and Cloud-Enabling Hardware, Software, and Services Will Reach THB48 Billion, Leveraging the Diversifying Cloud Environment That Is 15% at the Edge, Over 10% Specialized (Non-x86) Compute, and Over 30% MulticloudCloud 2.0
The adoption of AI and IoT workloads,
simulation of real-life scenarios, and
more SourceIDC FutureScape: Worldwide IT Industry 2018 Predictions
Cloud 2.0 the Evolution of
Cloud
Multicloud is the next step after hybrid cloud. As with hybrid cloud, multicloud architectures involve:
▪ A multitude of public cloud and private cloud deployment models
▪ Data exchange of some form (from high-level API connection to low-level storage transfer) between the different environments
Multicloud Cloud at the Edge will support devices processing vast amounts of information with the needs for information to be processed in real time.
This means even the split-second latency required to pass information between these systems and the cloud simply takes too long.
Cloud at the Edge Specialized cloud instance hardware to enablethe cloud to become the launch pad for hardware optimized for AI workloads, IoT workloads, simulation of real-life scenarios, computation of complex outcomes, and more.
Specialized cloud instance hardware
By 2021, Enterprises' Spending on Cloud Services and Cloud-Enabling Hardware, Software, and Services Will Reach THB48 Billion, Leveraging the Diversifying Cloud Environment That Is 15% at the Edge, Over 10% Specialized (Non-x86) Compute, and Over 30% Multicloud
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Cloud 2.0
Prediction #5
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Risk and TrustBy 2018, 30% of CIOs Will Refocus Cybersecurity Around Authentication and Trust to Manage Business Risks, Initiating the Retirement of Systems That Cannot Ensure Data Protection.
By 2018, 30% of CIOs Will Refocus Cybersecurity Around Authentication and Trust to Manage Business Risks, Initiating the Retirement of Systems That Cannot Ensure Data Protection.
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Risk and Trust
User Experience
The needs to maintain a level of user experience that is palatable
of average users
SourceIDC FutureScape: Worldwide CIO Agenda 2018 Predictions
By far, the biggest threat to growth of the DX economy is the continuing erosion of trust, exacerbated by rising cybersecurity breaches. Strengthening digital trust - at scale - is a paramount priority for enterprises.
With the rise of theft, ransom, and cyberattacks, DX leadership team must support and ensure strong proactive measures to guaranty security and build trust in their brand.
The lead security executive and his/her team must build trust in enterprise systems and earn a mandatory security label to conduct business.
Security Threats
Ever-increasing volatility of security threats
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Risk and Trust
DYNAMIC GATEWAY
PATCH INDEPENDENCE
By 2019, 75% of CIOs will refocus cybersecurity around authentication and trust to manage business risks, initiating the retirement of systems that cannot ensure data protection
Security levels will adjust based on levels of risk to the system with reporting determining real-time actions taken based on trust level and impact level.
Systems that cannot be adjusted to meet these needs will be replaced or retired
Prediction #6
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DX TalentBy 2020, 25% of New Operation-Based Technical Position Hires Will Be Screened for Analytical and AI Skills, Enabling the Development of Data-Centric DX Projects Without Hiring New Data-Centric Talent.
By 2020, 25% of New Operation-Based Technical Position Hires Will Be Screened for Analytical and AI Skills, Enabling the Development of Data-Centric DX Projects Without Hiring New Data-Centric Talent.
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DX Talent
SourceIDC FutureScape: Worldwide Digital Transformation 2018 Predictions
The Future Organizations
Becoming thedigital native-enterprise
The Future Workforce
Increasing demandfor digital talents
The Future Machines
More than half of TH B2B enterprises have cognitive/AI
adoption plans
New hires will be expected to analyze large volumes of data, act on the insights garnered from the analysis, and apply AI capabilities to optimize or automate processes
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DX Talent
SourceJobsDB
By 2020, 25% of New Operation-Based Technical Position Hires Will Be Screened for Analytical and AI Skills, Enabling the Development of Data-Centric DX Projects Without Hiring New Data-Centric Talent.
Continuous Improvement Engineer
Global Markets Planning Officer
Failure Analysis Engineer
Prediction #7
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Digital AssistantsBy 2019, Personal Digital Assistants and Bots Will Execute Only 3% of Transactions, But They Will Influence 10% of Sales, Driving Growth Among the Organizations That Have Mastered Utilizing Them.
By 2019, Personal Digital Assistants and Bots Will Execute Only 3% of Transactions, But They Will Influence 10% of Sales, Driving Growth Among the Organizations That Have Mastered Utilizing Them.
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Digital Assistants
Source:IDC FutureScape: Worldwide Analytics and Information Management 2018 Predictions
Connected to automated shopping and delivery services, bots and digital personal assistants can order groceries and other goods and facilitate replenishment orders
Prediction #8
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5G / Mobile IoTBy 2021, 5G's Broad Enablement of IoT Use Cases Will Drive 50% of TH500 Companies to Spend THB 200 Million on Connectivity Management Solutions
By 2021, 5G's Broad Enablement of IoT Use Cases Will Drive 50% of TH500 Companies to Spend THB 200 Million on Connectivity Management Solutions
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5G / Mobile IoT
• The higher data rates and capacity, will enable high-bandwidth IoT applications
• The higher connection density will support up to 1 million connected devices per square meter
• The lower latency will enable IoT applications in which responsiveness is a critical factor
SourceIDC FutureScape: Worldwide IoT 2018 Predictions
5G to lift the limits that 4G can support
Higher Data Capacity
Lower Latency Denser Connection
Support
5G 5G will benefits IoT applications
• The concept of “network slicing” tailored to the needs of a specific application
By 2021, 5G's Broad Enablement of IoT Use Cases Will Drive 50% of TH500 Companies to Spend THB 200 Million on Connectivity Management Solutions
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5G / Mobile IoT
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
0 1 2 3 4 5 6 7 8 9 10
503M
250M
225M
CA
GR
Ranking
Manufacturing OperationsFreight Monitoring
Production Asset Management
575M
Smart Home
Smart Grid
Connected Vehicles
Omni-Channel Operations
Smart Buildings
Fleet Management
Use Cases of IoT
Prediction #9
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Home IoT SecurityBy 2020, 22% of DIY Home IoT Solutions Will Have Experienced a Security Breach, as Compared with 12% of Solutions Implemented by a Fully Managed Service Provider
By 2020, 22% of DIY Home IoT Solutions Will Have Experienced a Security Breach, as Compared with 12% of Solutions Implemented by a Fully Managed Service Provider
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Home IoT Security
The Increment of DIYHome IoT Devices
Source:IDC FutureScape: Worldwide Consumer DX and Home IoT 2018 Predictions
The Changes of Cyberthreats IoT & Web application
security vulnerabilities
Data exposure
Lack of Encryption
Although home internet of things is still in its relative infancy, 2 broad segments have emerged – DIY solutions and fully managed solutions
By 2020, 22% of DIY Home IoT Solutions Will Have Experienced a Security Breach, as Compared with 12% of Solutions Implemented by a Fully Managed Service Provider
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Home IoT Security
SourceIDC 3Q, 2017 – For areas that IDC covers, the top 3-5 market share leaders are represented. For areas that IDC does not cover, vendor selection is up to analyst discretion
IoT for Consumers
By 2020, 22% of DIY Home IoT Solutions Will Have Experienced a Security Breach, as Compared with 12% of Solutions Implemented by a Fully Managed Service Provider
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Home IoT Security
Device andSensor Security
Network andEdge Security
Secure Analytics& EnablementInfrastructure
IoT Physical Safetyand SecurityData
Securing IoT Solutions
Prediction #10
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Mobile PaymentBy 2020, Mobile Devices Will Become the De Facto Payment Acceptance Terminal in Thailand Markets and Among New SMBs - This Access Drives 10% Growth in Revenue in SMBs
By 2020, Mobile Devices Will Become the De Facto Payment Acceptance Terminal in Thailand Markets and Among New SMBs - This Access Drives 10% Growth in Revenue in SMBs
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Mobile Payment
TechnologyReadiness
The Move toward Cashless Society
Consumer Behavior
SourceIDC FutureScapes Worldwide Mobility 2018 Predictions – Mobile Payment; IDC Worldwide Quarterly Mobile Phone Tracker (2017Q2 Forecast Installed Base Release); United Nations: World Population Prospects 2017; OSMEP Thailand; and Bank of Thailand
Mobile devices now form a vital component of transactions and commerce in ThailandThai SMBs no longer need to spend capital on expensive point-of-sale (POS) solutions
+ =
By 2020, Mobile Devices Will Become the De Facto Payment Acceptance Terminal in Thailand Markets and Among New SMBs - This Access Drives 10% Growth in Revenue in SMBs
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Mobile Payment
Technology Readiness
SourceIDC FutureScapes Worldwide Mobility 2018 Predictions – Mobile Payment; IDC Worldwide Quarterly Mobile Phone Tracker (2017Q2 Forecast Installed Base Release); United Nations: World Population Prospects 2017; OSMEP Thailand; and Bank of Thailand; Wikipedia – The Photographer
Payment and Transaction Technology
SecurityReadiness
Mobile PhoneTechnology
64%7%
29%
Smartphone Penetration
By 2020, Mobile Devices Will Become the De Facto Payment Acceptance Terminal in Thailand Markets and Among New SMBs - This Access Drives 10% Growth in Revenue in SMBs
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Mobile Payment
Consumer Behavior
SourceIDC Mapping Out the Next Opportunity: Online Payments in the Greater Southeast Asian Region (1H17 Update – September 2017)
37%in 2014
Share of Non-cash Consumer Payments for Thailand
46%in 2017*
60%in 2020*
By 2020, Mobile Devices Will Become the De Facto Payment Acceptance Terminal in Thailand Markets and Among New SMBs - This Access Drives 10% Growth in Revenue in SMBs
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Mobile Payment
Cashless Society
SourcePromptPay, mPay, Wallet by True Money, Jaew wallet, LINE Pay, Digio, Siam Commercial Bank (SCB), Bangkok Bank, Kasikorn Bank, Krung Thai Card (KTC), Thanachart Bank, Bank of Ayudhya (Krungsri)
Driven by Financial Institutions and Government
National Standardized QR Code
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Thailand’sTop 10Predictions
Becoming DIGITAL-NATIVEMultiplying Innovation in the DX Economy
#IDCFutureScapes