Competency Based Management Development Framework

Training and Development

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Contents

A. Leadership Development Framework B. Leadership Practices Model C. Management Development Competency D. Training and Development Gap Analysis E. Multiyear Development F. 2009 Plan for Management Development G. Executive Level H. Manager Level I. Supervisor Level J. Senior Manager Level K. TNA and Bonus L. Individual Development Plan M. Evaluation

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A. Lean Leadership Framework

•Managing Self

Managing Self•Emotional Intelligence / Self-Awareness•Self-Confidence•Self-Development•Building Trust and Personal Accountability•Resilience and Stress Tolerance•Action Orientation•Time management•Flexibility and Agility•Critical and Analytical Thinking•Creative Thinking

Managing the Business•Problem solving•Decision Making•Managing and Leading Change•Driving Innovation•Customer Focus•Resource management•Operational and Tactical Planning•Results Orientation•Quality Orientation•Mastering Complexity•Business and Financial Acumen•Strategic Planning•Strategic Thinking•Global perspective•Organizational Savvy•Organizational Design•Human Resources Planning•Monitoring the External Environment•Core Functional / technical Skills

Managing Others•Oral Communication•Written Communication•Valuing Diversity•Building Teams•Networking•Partnering•Building Relationships•Emotional Intelligence / Interpersonal Savvy •Influencing•Managing Conflict•Managing People for Performance•Clarifying Roles and Accountabilities•Delegating•Empowering others•Motivating others•Coaching•Developing Top Talent

Leadership Practices•Model the way•Encourage the heart•Challenge the process•Enable others to act•Inspired a shared vision Values•Customer Focus•Intergrity•Performance•Respect for People

•Managing Business

•Managing Others

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Competency

Definition: The ability to do something well. It covers skills, knowledge and behaviors or attitudes

Two components of Management Development Framework

A. Leadership Culture = Leadership Practices by Kauzes and Posner Model

B. Management Development Competency based on AMA model

Managing Self

Managing Others

Managing Business

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B. Leadership Culture Development

Leadership Practices (Kauzes and Posner Model)

The Five Practices of Exemplary Leadership® resulted from an intensive research project to determine the leadership competencies that are essential to getting extraordinary things done in organizations. To conduct the research, Jim Kouzes and Barry Posner collected thousands of "Personal Best" stories—the experiences people recalled when asked to think of a peak leadership experience.

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5 leadership Practices

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C. Management Development Competency Model

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Modification of Competency Model

Selection of Competency – consensus among management, manager, subordinates

Selection of Behaviors – consensus among management, manager, subordinates

Communicate to the masses

Access of documents in server

Implementation of Competency Based Training and Development

Implementation of Competency Based Interview Process

Implementation of Competency Based Performance Management