COMPASSION IN PRACTICE: Achieving Better Outcomes by Maximizing Communication, Relationships and Resilience

October 29-30, 2017 | Westin Copley Place, Boston, MAThis innovative course is under the direction of an internationally renowned faculty: Beth A. Lown, MD; Elizabeth Gaufberg, MD, MPH; Amy M. Sullivan, EdD; Zev Schuman-Olivier, MD and Gaurdia Banister, RN, PhD, FAAN

Earn up to 13.0 AMA PRA Category 1 Credits™ , 13 Hours of APA Credit, 13 NASW Continuing Education Contact Hours, 13.25 Nursing Contact Hours and 3.75 Risk Management Credits, including 3.75 Credits in End-of-Life Care Study

Skills, Strategies and Science:

• Neuroscience of empathy and compassion• Emotion regulation and self-care

• Sustaining purpose and meaning in medicine• Educating for compassion and resilience

• Tapping interprofessional wisdom to ease suffering• Maintaining connection in challenging patient encounters

• Improving communication between patients, families andmembers of the clinical team

Featured Speakers

Paul Bloom, PhD Brooks and Suzanne Ragen Professor

of Psychology, Yale University

David DeSteno, PhD Professor of Psychology, Northeastern

University

Chris Germer, PhD Lecturer on Psychiatry, Harvard Medical School,

Part-Time; Founding Member and Senior Advisor, CHA Center for Mindfulness and Compassion

Tania Singer, PhD Director, Department of Social Neuroscience,

Max Planck Institute for Human Cognitive and Brain Sciences, Leipzip, Germany

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Dear Colleague,

In our daily work as healthcare professionals, we care for patients and families who seek our guidance and support to maintain their health and to cope with illness. Innovation in medical science and technology demands that we periodically update and refresh our knowledge and skills so that we may sustain and practice compassion as a core clinical competency and fulfill our promise to provide the highest quality care. Yet, professional training often fails to prepare us to communicate compassionately with patients, families and each other, to work collaboratively in teams, or to deal with the increasing number of stressors that threaten our own emotional well-being. That is precisely why we designed this course.

We will provide you with a framework of Compassionate, Collaborative Care values and behaviors that you can integrate into your own clinical practice and share with others. This framework is based on current research in neuroscience, communication and cognitive and social psychology. You’ll hear leaders in these fields discuss their work and research. Each workshop in the course will highlight aspects of this framework so that by the end of the course you will have had opportunities to hone communication and team-building skills, and to reflect on how to sustain compassion for oneself while attending with compassion to others.

We have assembled a dynamic and exceptional faculty and a program that will spark your interest, refine your skills, and give you tools and strategies that we hope you will find useful in your daily practice. We welcome you to Boston, to our course, and to a community of fellow learners who strive to sustain compassion and collaboration in healthcare.

Warm regards from the course directors,

Beth A. Lown, MDElizabeth Gaufberg, MD, MPHAmy M. Sullivan, EdDZev Schuman-Olivier, MDGaurdia Banister, RN, PhD, FAAN

Course DescriptionCompassion for ourselves and others refreshes our sense of joy and purpose in our work. Research shows that empathy, compassion and interventions to strengthen the clinician-patient relationship are associated with positive health outcomes and care experiences for patients, as well as positive emotions, a sense of reward and resilience among clinicians. This course will enable you to develop a sense understanding of the science and art of compassion, equip you with the knowledge and skills to practice compassion with patients, families and colleagues and help you sustain your own personal well-being.

You will learn from internationally recognized researchers in affective neuroscience and the social psychology of emotions, as well as innovators and experts in the clinical, educational and interprofessional practice of compassion. Interactive workshops will provide opportunities to experience, practice and reflect on the many facets of compassion, delivering personal and scientific insights into emotion-recognition, self-regulation and the impact of implicit bias on our interactions. Plenary speakers and workshop leaders will guide participants as they hone skills that are essential for compassionate communication with patients, families and colleagues and for sustaining compassion for self and others in the face of profound suffering.

Everyone who values compassion in their work with patients and colleagues or as a source of personal happiness and purpose is invited to attend. Our hope is that you will leave with a keen understanding of the scientific underpinnings of compassion and its impact on patients, families and other healthcare professionals, and inspired to deepen your own capacity for compassion in your life and practice.

Beth A. Lown, MD

Gaurdia Banister, RN, PhD, FAAN

Amy M. Sullivan, EdD

Elizabeth Gaufberg, MD, MPH

Zev Schuman-Olivier, MD

Learning Objectives

Upon completion of this activity, participants will be able to:

• Summarize recent advances in the psychology and neuroscience ofempathy and compassion as they inform clinical practice

• Articulate the knowledge and values, and demonstrate the skillsnecessary to develop effective, compassionate and collaborativeinterprofessional teamwork

• Practice and demonstrate compassionate and collaborativecommunication skills during challenging conversations with patients,families and interprofessional colleagues

• Incorporate strategies for self-reflection, mindfulness and self- compassion to sustain personal well-being

SpeakersPaul Bloom, PhD Yale University

David DeSteno, PhDNortheastern University

Chris Germer, PhD Harvard Medical School (HMS); CHA Center for Mindfulness and Compassion; Institute for Meditation and Psychotherapy

Tania Singer, PhD Max Planck Institute for Human Cognitive and Brain Sciences, Leipzig, Germany

Workshop LeadersStephanie Adler Yuan, MSThe Schwartz Center for Compassionate Healthcare; Columbia University

Gaurdia Banister , RN, PhD, FAAN Massachusetts General Hospital (MGH)Sherri-Ann Burnett-Bowie, MD, MPH MGH; HMS

Paul Condon, PhDNortheastern University

Gaelle Desbordes, PhDHMS; MGH

Elizabeth Gaufberg, MD, MPH Arnold P. Gold Research Institute; HMS

Vicki Jackson, MD, MPHMGH; HMS

Juliet Jacobsen, MD, DPHMGH

Joel Katz, MD Brigham & Women’s Hospital (BWH)

Mary Knab, DPT, PhDMGH Institute of Health Professions

Beth A. Lown, MD The Schwartz Center for Compassionate Healthcare; Mount Auburn Hospital (MAH); HMS

Julie Mann, RN, CNMMAH

Darshan Mehta, MD, MPHMGH; BWH; HMS

Lynne Bamat Mijangos, BSN, MSW, MFA, MS Columbia University

Judy MurrayTraining the Eye Course, HMS

Helen Riess, MDMGH; HMS

Kristen Schaefer, MD Dana-Farber Cancer Institute; HMS

Lidia Schapira, MDStanford Medical School

Zev Schuman-Olivier, MDCambridge Health Alliance; HMS

Jennie Shaw, MDMAH

Amy M. Sullivan, EdD HMS Academy; HMS; Beth Israel Deaconess Medical Center

Ricardo Wellisch, MDHMS; MAH

Corinne ZimmermannIsabella Stewart Gardner Museum

Participating Faculty

Who Should Attend

All healthcare personnel across the medical specialties including:

• Primary Care Physicians and Specialty Physicians• Pharmacists• Psychologists• Physician Assistants• Nurses• Nurse Practitioners• Social Workers• Chaplains• Quality Improvement and Patient Safety Practitioners

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Featured Speakers

Paul Bloom, PhD

Paul Bloom is the Brooks and Suzanne Ragen Professor of Psychology at Yale University. His research explores how children and adults understand the physical and social world, with special focus on morality, religion, fiction and art. He has won numerous awards for his research and teaching. He is

past-president of the Society for Philosophy and Psychology and co-editor of Behavioral and Brain Sciences, one of the major journals in the field.

Dr. Bloom has written for scientific journals such as Nature and Science, and for popular outlets such as The New York Times, The Guardian, The New Yorker and The Atlantic Monthly. He is the author or editor of seven books, including Against Empathy: The Case for Rational Compassion.

David DeSteno, PhD

David DeSteno is a professor of psychology at Northeastern University, where he directs the Social Emotions Group. At the broadest level, his work examines the mechanisms of the mind that shape vice and virtue. Studying hypocrisy and compassion, pride and punishment, cheating and trust, his

work continually reveals that human moral behavior is much more variable than most would predict.

David is a fellow of the Association for Psychological Science and the American Psychological Association, for which he serves as editor-in-chief of the journal, Emotion. His work has been repeatedly funded by the National Science Foundation and has been regularly featured in the media, including The New York Times, The Wall Street Journal, CBS Sunday Morning, NPR’s Radiolab and Talk of the Nation and USA Today.

He is the author of The Truth About Trust and co-author of The Wall Street Journal spotlight psychology bestseller Out of Character. He has written about his research for The New York Times, The Boston Globe, Harvard Business Review, Pacific Standard, Mother Jones, and The Atlantic. David received his PhD in psychology from Yale University.

Chris Germer, PhD

Christopher Germer is a clinical psychologist in private practice in Arlington, MA, specializing in mindfulness and compassion-based psychotherapy. He is a founding member and senior advisor of the CHA Center for Mindfulness and Compassion, a founding member of the Institute for Meditation and

Psychotherapy, a lecturer on psychiatry at Harvard Medical School, author of The Mindful Path to Self-Compassion and co-editor of Mindfulness and Psychotherapy and Wisdom and Compassion in Psychotherapy: Deepening Mindfulness in Clinical Practice. Dr. Germer lectures and conducts workshops internationally on the art and science of mindful self-compassion.

Tania Singer, PhD

Tania Singer has been the Director at the Max Planck Institute for Human Cognitive and Brain Sciences in Leipzig since 2010. After receiving her PhD in psychology at the Max Planck Institute for Human Development in Berlin, she became a Post-doctoral Fellow at the same institution at the Wellcome Department of Imaging

Neuroscience and at the Institute of Cognitive Neuroscience in London. In 2006, she went to the University of Zurich as Assistant Professor and later became Inaugural Chair of Social Neuroscience and Neuroeconomics and Co-Director of the Laboratory for Social and Neural Systems Research.

Her research focus is on the foundations of human social behavior and the neuronal, developmental and hormonal mechanisms underlying social cognition and emotions. Moreover, she investigates the psychological and neuroscientific effects of compassion and mental training on brain, mind, health and cooperation. Prof. Singer is the Principal Investigator of the ReSource Project, a large-scale one-year longitudinal mental training study, co-funded by the European Research Council. She holds a cooperation with Prof. Snower from the Kiel Institute for the World Economy on the topic of Caring Economics, funded by the Institute of New Economic Thinking. They investigate how biology and psychology can inform new economic models and decision making. Prof. Singer has published her findings in many high-impact peer-reviewed journals.

Course Schedule

Saturday, October 28, 2017

2:00 – 4:30 p.m. Optional Pre-Course EventCultivating Compassion in the Art Museum SettingMuseum of Fine Arts, Boston

Sunday, October 29, 20177:00 – 7:45 a.m. Breakfast and Registration

7:45 – 8:15 a.m. Welcome and IntroductionBeth A. Lown, MD

8:15 – 9:15 a.m. PlenaryAgainst EmpathyPaul Bloom, PhD

9:15 – 9:30 a.m. Break

9:30 – 10:45 a.m. Workshops

10:45 – 11:00 a.m. Break

11:00 a.m. – 12:00 p.m. PlenarySelf-Compassion: Why Does It Matter?Chris Germer, PhD

12:00 – 1:00 p.m. LunchMeet the Professors (optional; limited registration)

1:00 – 2:15 p.m. Workshops

2:15 – 2:30 p.m. Break

2:30 – 3:45 p.m. Workshops

3:45 – 4:00 p.m. Break

4:00 – 6:00 p.m. Evening EventNetworking and Cocktail Hour

Monday, October 30, 20177:00 – 7:45 a.m. Breakfast and Registration OR Optional Meditation Session

7:45 – 8:00 a.m. AnnouncementsCourse Directors

8:00 – 9:00 a.m. PlenaryTraining the Social and Compassionate Brain to Increase Resilience, Interconnectedness and HealthTania Singer, PhD

9:00 – 9:15 a.m. Break

9:15 – 10:30 a.m. Workshops

10:30 – 10:45 a.m. Break

10:45 a.m. – 12:00 p.m. Workshops

12:00 – 1:00 p.m. LunchMeet the Professors (optional; limited registration)

1:00 – 2:00 p.m. PlenaryCompassion, Empathy and Resilience: Threading the NeedleDavid DeSteno, PhD

2:00 – 3:00 p.m. Moderated Conversation and Q&AZev Schuman-Olivier, MD, David DeSteno, PhD and Tania Singer, PhD

3:00 – 3:15 p.m. Break

3:15 – 4:30 p.m. Workshops

4:30 – 5:00 p.m. Course Impact and Take-Homes Beth A. Lown, MD and Gaurdia Banister, RN, PhD, NEA-BC, FAAN

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AccommodationsWestin Copley Place10 Huntington AvenueBoston, MA 02116617-262-9600

The Westin Copley Place resides in the heart of downtown Boston, just steps from the Boston Common and Public Garden, the Charles River Esplanade, excellent shops and restaurants and a host of other exciting attractions.

A limited block of rooms has been reserved at the Westin Copley Place Hotel until October 7, 2017. Please specify that you are enrolled in this course when you call to receive a conference rate of $319/night or use the booking link below.

Book your group rate for Compassion in Practice: Achieving Better Outcomes by Maximizing Communication, Relationships and Resilience

Please do not make non-refundable travel arrangements until you have received an email from the HMS DCE office confirming your paid registration.

Cultivating Compassion in the Art Museum Setting: Optional Pre-Course Event Saturday, October 28, 2017; 2:00 – 4:30 p.m.

Join museum educators and faculty at the Museum of Fine Arts, Boston for an interactive, experiential workshop that will explore the rich possibilities for health-professions education in the museum setting. This Pre-Course Event is not eligible for AMA PRA Category 1 Credits™. Participants will have the opportunity to experience the ways in which the museum can cultivate compassion, including methods to:

• promote individual reflection, foster empathy and increase appreciation for the psychosocial context ofpatient experience;

• hone powers of observation;• increase capacity to tolerate uncertainty;• create a safe haven for health professions teams to deepen their own relationships with one another; and• prevent burnout and encourage renewal.

Conversations About Prognosis, Values and Preferences: Helping Patients and Clinicians Deepen Mutual UnderstandingVicki Jackson, MD, MPHJuliet Jacobsen, MD, DPH

Creating a Culture of Empathy to Improve the Patient ExperienceHelen Riess, MD

Education for CompassionDarshan Mehta, MD, MPHKristen Schaefer, MDAmy M. Sullivan, EdD

Fostering Compassion Through the Arts and HumanitiesElizabeth Gaufberg, MD, MPHJoel Katz, MDRicardo Wellisch, MD

The Impact of Unconscious Bias on HealthcareSherri-Ann Burnett-Bowie, MD, MPH

Workshops - Monday, October 30, 2017

Workshops - Sunday, October 29, 2017Competencies for Collaborative Practice and Education: Building Compassionate Interprofessional TeamsGaurdia Banister, RN, PhD, FAAN Mary Knab, DPT, PhD

Creating Culture Change: How to Be a Change Agent for Compassion on the Front Lines of CareBeth A. Lown, MDJulie Mann, RN, CNMJennie Shaw, MD

Experiencing Narrative Medicine: Attention,Representation and Affiliation in Clinical RelationshipsStephanie Adler Yuan, MSLynne Bamat Mijangos, BSN, MSW, MFA, MS

Finding Meaning & Purpose in MedicineLidia Schapira, MD

The Science of Mindfulness & CompassionZev Schuman-Olivier, MD

The Science of Compassion: Perspectives fromPsychology, Neuroscience and Mind-Body MedicinePaul Condon, PhDGaelle Desbordes, PhD

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AccreditationCMEThe Harvard Medical School is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. The Harvard Medical School designates this live activity for a maximum of 13.00 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

NursingNorman Knight Nursing Center for Clinical and Professional Development at Massachusetts General Hospital is an approved provider of continuing nursing education by the Ohio Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. (OBN-011-91) (OH-239, 10/1/2017). This program will award 13.25 contact hours for nurses who attend the entire event and submit a completed evaluation form.

Risk ManagementThis activity meets the criteria of the Massachusetts Board of Registration in Medicine for 3.75 credits of Risk Management Study. This includes 3.75 Credits of End-of-Life Care Studies. Please check your individual state licensing board requirements before claiming these credits.

PsychologyThe Institute for Meditation and Psychotherapy is approved by the American Psychological Association to sponsor continuing education for psychologists. The Institute for Meditation and Psychotherapy maintains responsibility for this program and its content. This course offers 13 hours of credit. This course is suitable for all practitioners.Social WorkThis program is Approved by the National Association of Social Workers (Approval # 886762385-3507) for 13 continuing education contact hours.

International Accreditations

The Royal College of Physicians and Surgeons of Canada recognizes conferences and workshops held outside of Canada that are developed by a university, academy, hospital, specialty society or college as accredited group learning activities. AMA PRA Category 1 Credits™ claimed by physicians attending live events certified and organized in the United States for AMA PRA Category 1 Credits™ can be claimed through the agreement on mutual recognition of credits between UEMS and AMA, considered as being equal to the European Continuous Medical Education Credits (ECMEC©) granted by the UEMS. One AMA PRACategory 1 Credit™ is equivalent to one (1) hour of European EACCME Credit (ECMEC©), therefore up to 13.0 ECMEC© Credits are available. Each medical specialist should claim only those hours of credit that he/she actually spent in the educational activity. Information on the process of converting AMA PRA Category 1 Credits™ to ECMECs® can be found at: www.eaccme.eu. Note: AMA PRA Category 1 Credit™ is calculated based on submission of a preliminary agenda and may be subject to change.

ABMS/ACGME CompetenciesThe course is designed to meet the following American Board of Medical Specialties (ABMS)/Accreditation Council for Graduate Medical Educational (ACGME) competencies: Medical Knowledge, Interpersonal and Communication Skills and Professionalism.

IOM CompetenciesThe course is designed to meet the following Institute of Medicine (IOM) Competencies: Provide Patient-Centered Care and Work in Interdisciplinary Teams.

Disclosure PolicyHarvard Medical School (HMS) adheres to all ACCME Accreditation Criteria and Policies. It is HMS’s policy that those who have influenced the content of a CME activity (e.g. planners, faculty, authors, reviewers and others) disclose all relevant financial relationships with commercial entities so that HMS may identify and resolve any conflicts of interest prior to the activity. These disclosures will be provided in the activity materials along with disclosure of any commercial support received for the activity. Additionally, faculty members have been instructed to disclose any limitations of data and unlabeled or investigational uses of products during their presentations.

Disclaimer

CME activities sponsored by Harvard Medical School are offered solely for educational purposes and do not constitute any form of certification of competency. Practitioners should always consult additional sources of information and exercise their best professional judgment before making clinical decisions of any kind.

Registration InformationCOMPASSION IN PRACTICE: Achieving Better Outcomes by Maximizing Communication, Relationships and ResilienceCourse # 734699-1801

Register online at: https://cmeregistration.hms.harvard.edu/734699-1801

Fees

$895 physicians (MD/DO)

$695 allied health professionals/other

$495 residents/fellows

Cultivating Compassion in the Art Museum Setting: Optional Pre-Course EventSaturday, October 28, 2017; 2:00-4:30 p.m., $50

Fees shown in USD

Processing (non-refundable service fee) $5

In addition to all sessions and your chosen workshops, your tuition includes:• All breakfasts, lunches, coffee and snacks• A printed syllabus containing all of the course materials

Registration, Payment, Confirmation and Refund PolicyRegistrations for Harvard Medical School CME programs are made via our secure online registration system. To register for this course, please visit the course website. At the end of the registration process you will have the choice of paying by check or credit card (Visa, MasterCard or American Express). If you are paying by check, the online registration system will provide you with instructions and a printable form for remitting your course fees by check. Postal, telephone, fax and cash-payment registrations are not accepted.

Upon receipt of your paid registration, an email confirmation from the HMS DCE office will be sent to you. Be sure to include an email address that you check frequently. Your email address is used for critical information, including registration confirmation, evaluation and certificate. Refunds, less an administrative fee of $75, will be issued for all cancellations received two weeks prior to the start of the course. Refund requests must be received by postal mail, email, or fax. No refund will be issued should cancellation occur less than two weeks prior. “No shows” are subject to the full course fee and no refunds will be issued once the course has started.

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