COMPANY PROFILE

CREATIVE SERVICES & SOLUTIONS

Contact

Head Office:

C-139, Industrial Area, Phase-8, Mohali

Office Phone: 0172-5093191

Direct Lines: +919803760000, +9953887175

E-mail: sharadjindal12@gmail.com, support@techonnot.com, unnatdhawan@yahoo.in

COMPANY PROFILE

“We are young, creative, experienced & dynamic; believe in rapid growth & building relationships with our partners & associates. We try to achieve our desired goals with the help of our well qualified manpower, high end technology, appropriate work environment & professional systems.”

Creative Service & Solution is a leading IT solutions company established in 2007 and traveled a long path with an unbelievable velocity.

At Creative Services & Solutions (CSS), we provide various quality & premium Value Added Services (VAS) to almost all the major telecom operators in India like Airtel, Vodafone, Aircel, Idea, Reliance Comm. Times Of India Reve Systems etc. through our frontend marketing partner M/S. World Phone India Pvt. Ltd.

Creative Services & Solution is a house of Innovative & Creative custom Web design and Web Development. We came to this world with core mission to produce creative, effective and cost effective web solutions for our clients in powerful, clear, memorable manner. We interpret and add valued innovative and creative ideas of our esteemed customers into reality!

Over the years Creative has emerged as a fast growing online Bulk SMS service provider and Value Added services like 5digit Short code services, IVR Dialers, Outbound & Inbound call solutions, Text to Speech & Speech to text Recognition, cellular Events and promotions etc.

We make it our job to listen, to research, and to understand the requirements unique to your business. Our mission is to always provide cost-effective, creative, quality solutions that target your immediate goals in the web, BPO & IT world. Harness the power of the Internet in your business, streamline in-house operations, and get dynamic Web design, customized web development, desktop application products and services tailored to your needs...on-time and within budget that speaks for quality returns.

No matter for what innovative web solution you are looking for…We Live with Core Aim to Bring Your Ideas into Real Magic!

Creative has 30 major Channel Partners and provide services for over 400 Clients and currently leading the aggregator fleet with live traffic of 300+ Millions SMS per month. The Services are generally aimed and focused on driving for user friendly online applications. Creative has delivered a variety range of tailor made applications for its esteemed clients till now. Our expertise and innovativeness are acknowledged and used by large numbers of corporate clients in India.

Services We Offers

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VAS Services

Mobile value-added services VAS are those services that offer differentiation and the ability for mobile operators to charge a premium price. Mobile VAS include non-voice Advanced Messaging Services such as SMS and MMS, and wireless data services based on wireless data bearer technologies such as GPRS, 1xRTT with VAS applications including mobile gaming. Mobile VAS also includes voice-based services.

There are two types of VAS. The first service type is the value-added services that stand alone from an operational perspective. These types of services need not be coupled with other services, but they can be. Many non-voice services fall into this category. They are often provided as an optional service along with voice services, but they could be offered and used by themselves without the voice service. For example, SMS could be offered and used as a service without voice calling.

BULK SMS

CSS Bulk SMS, a web-based two-way Bulk SMS Service, brings together the speed of the internet and the ubiquity of the mobile phone to offer an interactive and cost effective Bulk SMS platform for organizations. The SMS solution enables business communication over the mobile, creates new customer touch points for company and client communication and provides a cost effective platform for interacting with a wider audience in a very short span of time.

CSS Bulk SMS Services offers compelling price-performance ratios unmatched by traditional media with its offerings like Bulk SMS software & Bulk SMS alerts and it also enables the creation of a two way SMS channel for generating leads, promoting products/services, communicating with employees, receiving feedback from customers and sending automated Bulk SMS alerts. Clients can easily configure a unique reply number (dedicated short code) through the web interface allowing recipients to easily respond to a Bulk SMS campaign.

Web Development

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Creative Service & Solution provide Quality Web Programming, a web development and programming company of India, has been creating and developing innovative world -class software solutions for almost two decades. Web application development and web programming has been one of the primary objective of the web solutions company since its inception.

Some of the crucial features of our web development services are specified below:

Maintaining a stringent standard on the quality of our web development Services

Encouraging innovation in the process

Reducing production and maintenance cost

Ensuring compatibility

Focusing on customer satisfaction

Software Development

Creative Service & Solution provide full lifecycle product engineering, independent testing, security, staff escalation, as well as professional services for disparate industry segments. Our commitment to quality & timelines has helped us to gain advantage over our competitors and goodwill among our clients. We provide project development & management support. Our teams of professionals are extremely competent and hold experience in diverse backgrounds. Our work culture is extremely open and conductive to enhance and unleash full potential.

With Creative Services & Solutions software development services, you reduce outsourcing software development costs and enhance revenue growth due to our:

High responsiveness

Skilled and organized personnel

Solid experience in projects of different complexity and scope

Mature software development process

On-time and within budget delivery

COMPANY PROFILE

Cost-competitive custom software programming services

Industrial Training

Creative Services & Solutions is keen to provide industrial training for six months to students who are required to undergo the same in their seventh or eighth semester (based on college curriculum).

At the Creative Services & Solutions, our objective is to see you launched on a successful career. We groom young IT graduates for future success by imparting intensive career specific training and soft skills. We offer 6 months industrial training, on successful completion of which a trainee is ready to work in the competitive industry.

Our trainings are of 2 types: Core courses are taught onsite while other courses can be taken online.

INTERNATIONAL BPO

We are well-established and well-connected to provide well-equipped International companies and organizations in various countries of the world, specially in India, for conducting and controlling a wide range of businesses, and business support activities and operations. Our main objective is to provide adequate world-class facilities for various types of non-core activities and operations to the companies and corporations of throughout the world, specially in India. Advantages of business process outsourcing to India such as the liberal and encouraging government policy, broad and rich knowledge base, and lucid language familiarity, etc. render India a prominent contender for business process outsourcing services.

We provide an exclusively wide range of diverse elegant BPO Services, to facilitate our numerous client companies & corporations of India and abroad, in concentrating on their works of paramount importance most productively and profitably. Combined with latest ever-refining technology our expedient and rather cost-effective wide-ranging BPO services are hugely renowned and popular for being extremely prompt, punctual, and impeccable.

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Online Counseling

Creative Service and Solution has offered for Online Counseling. Online counseling is a rapidly growing means of communicating with the counselor to has friendly chat with the user.           As in traditional counseling, online counseling provides you with access to qualified and experienced counselors. In addition, online counseling is affordable, accessible, anonymous, and available 24 hours a day, 7 days a week from the privacy of your own home. Avoid the uncomfortable feeling of running into a familiar face on the way in or out of chat room. Since you never have to leave the comfort of your home to meet with your counselor, your anonymity and privacy is completely secured. Online counseling gives you access to live the counselors anytime of the day or night, no matter what part of the world you live in.          Many people are turning to the Phone for online counseling and find it to be an ideal way to discuss life’s challenges, personal concerns or emotional problems. Some people opt for ongoing counseling with a single counselor, while others for a single session with a counselor just for guidance on a specific matter.CSS have an office where the user's inbound calls are received. Online counseling increase popular in today's society, where the user can make a call to make friends such as chatting is done.          CSS Online Counseling has large staffed with representatives who receive phone calls. The customer can make a call to have online counseling or chatting anytime in a day. This service for online counseling has been opened for the user 24 X 7 to call.

Terms & Conditions for Personal Consultation session on Online CounselingThis is a unlimited period offer for Vodafone, Airtel, Aircel, Reliance and Idea Customers only, Subjected to draw lots.

Only Vodafone, Airtel, Aircel, Relience and Idea callers can have chat service anytime i.e 24 X 7.

OUR VISION

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“To be a quality VAS provider to our partners, through inspired manpower, Progressive systems, Innovative content & user friendly technology.”

Our main Vision is to achieve total customer satisfaction through cutting edge and innovative software solutions which enhance today's systems and support tomorrow's needs. We aim speeding up your business, save your time at cost effective affordable prices. Our professionals are highly responsible in their work and our main goal is to provide you with maximum benefits from our knowledge and expertise.

OUR VALUES

Creative Services &Solutions provides a full range of software services from VAS Services, Bulk SMS, Web development, BPO & IT Services. Our Company’s strength and tremendous growth is deeply rooted in our Core Values. Our values include:

Innovation

Satisfaction to customers

Ethics and honesty

Meeting end-to-end needs of clients

Fun and exciting environment

OUR TEAMOur Team consists of high quality Employers who have the prolific experience with the best practice methodologies and can deliver the real meaning of business ethics to benefit all our clients. We are proud of our team for setting high standards of professionalism, responsibility, dedication to work, and strong commitment to business values. We treasure each of our team members as our business partner, keeping together to the climate of loyalty, ongoing understanding, and social recognition. All our IT specialists specially focus on their domains, and this enables them to provide our clients with competent decisions and innovative approaches along with their rich experience. Our team is focused in providing the best hassle-free outsourcing experience and excellent customer support.

PLACE OF OPERATIONWe are ready with set up or backend support call center at Mohali or in its surrounding area especially for Internantional BPO & IT processes with 2400 Sq.ft.(approx.) area with best and modern amenities for

best work environment.

MANPOWER

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We try to recruit best people in the industry in terms of education, experience, their behavior & nature, which plays the utmost important role for providing best services in a service industry.

We believe our self to be best recruiters in this industry in terms of Salary paid to employees, work station & work environment for the staff.

BOARD OF DIRECTORS Manoj Kumar Kataria : Partner

Qualification: Diploma in Mechanical Engg. From GB Panth College, Board of Technical Education, New Delhi.

Running very successful business of electrical equipments and products based at Faridabad, Haryana, India, with the name of M/s. Kataria electricals Pvt. Ltd. from last 20 years, having turnover of more than 20 crores.

Government approved ‘A’ class contractor & supplier for all sort of electrical solutions to various on-going and up-coming projects based at notional level. Also provides consultancy to various Public and Private sector companies & Institutions at National and International level.

Have good knowledge of service industry & contacts in various multinational companies like GE, Airtel, Accenture, Vodafone, and Phillips Etc.

Unnat Dhawan : Partner

Qualification: Btech in Electronics and Communication from M.D.U University Rohtak

Currently working as a Software Developer in Dell International Services Noida UP.

Sharad Jindal : Partner.

Qualification: MBA (Human Resources & Marketing) from Belgium University.

Bachelors of Commerce from Punjab University, Chandigarh

Currently, actively running business for Creative Services & Solutions along with Construction contracts of various Residential & Commercial sites in & around Punjab since last 4years, having Turnover more than 8 crores.

Previously worked with Reliance Communications, Mahindra & Mahindra (Automotive), Cellcast Interactive UK LLC. Having total experience of 8 years.

COMPANY PROFILE

Having good knowledge of running business, Handling Human Resources & Backend Operations.

We all put together our hands to take our firm M/s. Creative Services & Solutions to new heights in BPO, VAS & IT industry. We assure you that we are fully capable of running the business in terms of Experience, Manpower, Capital & Place in a well organized & professional manner.