company profile -...
TRANSCRIPT
COMPANY PROFILE
PT MEDIONE PRIMA SOLUSI
To be the Trustworthy Centre of Excellence for Human Capital Development in Indonesia
Delivering high impact training program through maximum effort in content development and delivery context
Providing comprehensive solution for organizations in achieving the desirable goals and objectives
Akte Pendirian Nama Badan Hukum : PT. MEDIONE PRIMA SOLUSI No Akte Notaris : No. 47, Tertanggal 15 Agustus 2014 Notaris : Suherdiman, SH., M.Kn. Bidang Usaha : Kesehatan, Pelatihan dan Pendidikan SIUP : 14.332-01/1.824.271 No. NPWP : 70.652.821.3-076.000 Alamat : Gedung Sarinah Lantai 12, Jln. MH Thamrin no 11 Jakarta Pusat (10350). : Graha TB. Simatupang Tower 2 B, 1st Floor. Jln. TB Simatupang kav 38. Jak- Sel. 12540 Telp & Fax : 021 2971 2728 & 2971 2778 Website : www.mps-consultan.com Face book : MPS Training & Consultancy
our strength
Strong content and experience from Business
Analyst & Practitioners
High impact delivery
context in delivering solutions
Practical MPS
Approach
MPS Training & Consultancy is a company which focus
it’s line of services in designing and delivering
training program & consultancy services
to the clients
Having been founded in 2014,
MPS is highly supported by founder, consultants, and
facilitators with high expertise in
people & organization development
our training program
Strategic Thinking
Managerial & Supporting
Character Building
What makes a TOP PERFORMERS
in the organization?
A complete understanding, mastery, and habits related to a comprehensive set of
competence which consist of three main elements:
Knowledge – Skill – Attitude
At MPS, we designed our training program based on those three main pillars
for unforgettable learning experience
our training matrix
Strategic Thinking & Managerial
Business Function Supporting Character Building
Advance Strategic Business Plan Evaluating Business
Performance
Marketing Plan Development
Wealth Management Organizational
Development
The Art of Leadership How to be Star
Performers at Work
Intermediate Critical Skills for
Managers Implementing Change
Go for Goals Marketing Intelligence
The Art of Negotiation Successful Team
Building Effective Delegation
Change to Succeed
Basic
Effective Time Management
Conducting Successful Meeting
Understanding Sales Cycle
Sell More through Customer’s Personality
Successful Tele-sales Overcoming Objection
in Selling Powerful Closing
Technique Customer Service
Excellence Handling Complaint
Professionally
Professional Telephone Skills
High Energy High Motivation
Success Mindset of Great Sales People
basic: strategic thinking & managerial
Effective Time Management
Conducting Successful Meeting
Objectives
Understand the essence of time management. Able to identify the right priority. Able to develop a comprehensive work plan for time
efficiency.
Participants
Supervisors, Managers, General Managers, Directors, and Business Owners.
1 Day
Methods
Interactive presentation Multi media Practical tools
basic: strategic thinking & managerial
Effective Time Management
Conducting Successful Meeting
Objectives
Able to identify when do we need to conduct a meeting. Able to determine the main problems to be discussed in
a meeting. Able to determine the right time in conducting a
meeting. Able to solve the conflict occurs in a meeting. Able to get an active participation in a meeting. Able to manage the meeting participants, especially the
vocal ones.
Participants
Supervisors, Managers, General Managers, Directors, and Business Owners.
1 Day
Methods
Interactive presentation Multi media Practical tools
Objectives
Understand the characteristics of a STAR managers. Understand the role of managers. Able to think creative and generate creative ideas. Able to perform a comprehensive analysis. Able to set priorities. Able to supervise and monitor sub-ordinates. Able to communicate well.
Participants
Supervisors and Managers.
intermediate: strategic thinking & managerial
Critical Skills for Managers
Implementing Change
1 Day
Methods
Interactive presentation Multimedia Practical tools
intermediate: strategic thinking & managerial
Critical Skills for Managers
Implementing Change
Objectives
Able to develop the proper mindset for change. Able to identify the resistance in implementing change. Able to break the comfort zone. Able to deal with various mental block occur in facing
changes.
Participants
Supervisors, Managers, General Managers, Directors, and Business Owners.
1 Day
Methods
Interactive presentation Multi media Practical tools
advance: strategic thinking & managerial
Objectives
Able to formulate business vision. Able to formulate business mission. Able to conduct business landscape analysis. Able to conduct creative power analysis. Able to formulate company’s strategic intent. Able to develop a comprehensive strategic business
plan.
Participants
Business professionals with top level management position, ex: General Manager, Vice President, Director.
Strategic Business Plan Development
Evaluating Business Performance
2 Days
Methods
Interactive presentation Practical tools Workshop
advance: strategic thinking & managerial
Objectives
Able to identify business vision achievement. Able to identify business mission achievement. Able to identify the business key performance indicator
achievement. Able to measure the business key performance indicator
achievement. Able to implement the balanced score-card approach in
evaluating business performance.
Participants
Business professionals with top level management position, ex: General Manager, Vice President, Director.
Strategic Business Plan Development
Evaluating Business Performance
2 Days
Methods
Interactive presentation Practical tools Workshop
Objectives
Understand the structure to increase the productivity in selling.
Understand a comprehensive sales cycle. Understand the selling process. Understand how to measure the achievement in each
phase of selling.
Participants
Salesperson, Sales Supervisors, Sales Managers, and others who wish to increase their selling abilities.
basic: business function
Understanding Sales Cycle
Sell More through Customer’s Personality
Successful Tele-sales
Overcoming Objection in Selling
Powerful Closing Technique
Customer Service Excellence
Handling Complaint Professionally
1 Day
Methods
Interactive presentation Multimedia Role play
Objectives
Understand the different type of personality from the customers.
Able to identify the character of a potential customer. Able to do a heart share winner approach. Able to face the different type of customers and increase
the sales volume.
Participants
Customer Service Officers, Salesperson, and all front-liners; Supervisors, Managers, and others who wish to increase their selling abilities.
basic: business function
1 Day
Methods
Interactive presentation Multimedia Role play
Understanding Sales Cycle
Sell More through Customer’s Personality
Successful Tele-sales
Overcoming Objection in Selling
Powerful Closing Technique
Customer Service Excellence
Handling Complaint Professionally
Objectives
Able to develop a hot prospect for sales by using phone. Able to handle objection from potential customers by
using phone. Able to close the sales effectively by using phone. Understand “The Law of Large Numbers” Able to conduct a warm and enjoyable conversation on
the phone.
Participants
Telemarketers, Salespersons, Sales Supervisors, and Sales Managers.
basic: business function
1 Day
Methods
Interactive presentation Multimedia Role play
Understanding Sales Cycle
Sell More through Customer’s Personality
Successful Tele-sales
Overcoming Objection in Selling
Powerful Closing Technique
Customer Service Excellence
Handling Complaint Professionally
Objectives
Able to understand from the customers’ stand point about why the objection occurs.
Able to classify the type of objection. Able to identify the main cause of objections. Able to handle the objection effectively. Able to re-build the customers’ trust. Able to convert the objections into closing.
Participants
Salespersons, Sales Supervisors, Sales Managers, and many others who wish to increase their skills in dealing with objection.
basic: business function
1 Day
Methods
Interactive presentation Multimedia Role play
Understanding Sales Cycle
Sell More through Customer’s Personality
Successful Tele-sales
Overcoming Objection in Selling
Powerful Closing Technique
Customer Service Excellence
Handling Complaint Professionally
Objectives
Able to perform a sales closing effectively. Able to influence the potential prospect to make the
buying decision quick. Able to identify buying signal.
Participants
Salespersons, Sales Supervisors, Sales Managers, and many others who wish to increase their selling skill.
basic: business function
1 Day
Methods
Interactive presentation Multimedia Role play
Understanding Sales Cycle
Sell More through Customer’s Personality
Successful Tele-sales
Overcoming Objection in Selling
Powerful Closing Technique
Customer Service Excellence
Handling Complaint Professionally
Objectives
Able to delight the customer with excellent quality of service.
Creating a sincerity culture in serving the customer. Able to perform the fundamental service attitude.
Participants
Front-liners, Customer Service, and other professionals who deals with customers directly.
basic: business function
1 Day
Methods
Interactive presentation Multimedia Role play
Understanding Sales Cycle
Sell More through Customer’s Personality
Successful Tele-sales
Overcoming Objection in Selling
Powerful Closing Technique
Customer Service Excellence
Handling Complaint Professionally
Objectives
Able to identify the character of complaining customers. Able to handle the complaint effectively. Able to convert the angry customers into delightful
customers.
Participants
Front-liners, Customer Service, and other professionals who deals with customers directly.
basic: business function
1 Day
Methods
Interactive presentation Multimedia Role play
Understanding Sales Cycle
Sell More through Customer’s Personality
Successful Tele-sales
Overcoming Objection in Selling
Powerful Closing Technique
Customer Service Excellence
Handling Complaint Professionally
Objectives
Able to plan and achieve the goals. Able to develop a realistic and challenging goals. Understand the main challenge behind goal setting. Able to visualize the goals. Able to develop a work plan to achieve the goals. Understand the core characteristic of an achiever.
Participants
Business owners, Directors, General Managers, Managers, and Supervisors.
intermediate: business function
Go for Goals
Marketing Intelligence
1 Day
Methods
Interactive presentation Multimedia Role play
intermediate: business function
Go for Goals
Marketing Intelligence
Objectives
Able to conduct a comprehensive marketing intelligence in gathering the information related to brand identity, go-to-market strategy, customer engagement, continuous re-branding) to increase creative power to overcome the business competition.
Participants
Business professionals with middle and top level management position, ex: Marketing Manager & Vice President.
2 Days
Methods
Interactive presentation Practical tools Workshop
advance: business function
Marketing Plan Development
Wealth Management
Organizational Development
Objectives
Able to develop an effective, realistic, and comprehensive marketing plan which consist the whole aspect of marketing (building strong brand identity, formulating go-to-market strategy, creating customer engagement, continuous re-branding) in addition to increase creative power to overcome the business competition.
Participants
Business professionals with middle and top level management position, ex: Marketing Manager & Vice President.
2 Days
Methods
Interactive presentation Practical tools Workshop
advance: business function
Marketing Plan Development
Wealth Management
Organizational Development
Objectives
Able to identify company’s asset structure. Able to classify company’s asset. Able to utilize non-productive assets and turn them into
productive ones.
Participants
Business professionals with middle and top level management position, ex: Finance Manager & Vice President.
2 Days
Methods
Interactive presentation Practical tools Workshop
advance: business function
Marketing Plan Development
Wealth Management
Organizational Development
Objectives
Able to develop the needed competency mapping to support high performance in the organization.
Able to conduct job analysis to put the competency mapping into practice.
Able to design the right organization structure and develop the most suitable corporate code of conduct.
Participants
Business professionals with middle and top level management position, ex: HR Manager & Vice President.
2 Days
Methods
Interactive presentation Practical tools Workshop
basic: supporting
Professional Telephone Skills Objectives
Able to establish professional image through phone. Able to talk effectively over the phone. Able to answer incoming calls professionally.
Participants
Secretary, Receptionist, Customer Service, Telephone Operator
1 Day
Methods
Interactive presentation Practical tools Role play
intermediate: supporting
The Art of Negotiation
Successful Team Building
Effective Delegation
Objectives
Understand the essence of negotiation. Understand the profile of a negotiator. Understand the crucial steps in conducting negotiation. Able to identify the type of negotiation tactic and how
to deal with them effectively.
Participants
Supervisors, Managers, General Managers, Directors, and Business Owners.
1 Day
Methods
Interactive presentation Multi media Practical tools
intermediate: supporting
The Art of Negotiation
Successful Team Building
Effective Delegation
Objectives
Able to create a vision for the team. Able to understand the motive profile from the team
members. Able to decide which type of team needed. Able to identify which type of team members needed. Able to create a pleasant working environment.
Participants
Supervisors and Managers.
1 Day
Methods
Interactive presentation Multi media Practical tools
intermediate: supporting
The Art of Negotiation
Successful Team Building
Effective Delegation
Objectives
Able to understand the importance of delegation. Able to identify common obstructions to delegation and
how to overcome them. Able to identify what to delegate and what not to
delegate. Able to choose the right people for the right task. Able to create delegation plan.
Participants
Supervisors and Managers.
1 Day
Methods
Interactive presentation Multi media Practical tools
advance: supporting
The Art of Leadership Objectives
Able to implement an effective leadership style. Able to perform an effective coaching, mentoring, and
counseling. Able to motivate people, build a solid team, delegating
task, set their objectives, and apply time and load management.
Able to perform change management well.
Participants
Supervisors, Managers, General Managers, Directors, and Business Owners.
1 Day
Methods
Interactive presentation Multi media Practical tools
basic: character building
High Energy High Motivation
Success Mindset of Great Salespeople
Objectives
Able to create a pleasant working environment. Able to generate the required energy to improve
productivity. Able to develop a good relationship with others to
support goals achievement.
Participants
Supervisors, Managers, General Managers, Directors, and Business Owners.
1 Day
Methods
Interactive presentation Multimedia Practical tools
basic: character building
High Energy High Motivation
Success Mindset of Great Salespeople
Objectives
Learn the secret of every great salesperson. Understand the true power within self. Able to do personal branding well. Able to conduct the method of great salesperson to
increase the performance in selling.
Participants
Salespersons, Sales Supervisors, and Sales Managers.
1 Day
Methods
Interactive presentation Multi media Practical tools
intermediate: character building
How to be Star Performers at Work Objectives
Able to break the zone of comfort. Creating the decisive situation to change. Able to anticipate the forthcoming changes. Know how to start a change in life. Able to implement basic positive technique to help you
change.
Participants
Officers, Supervisors, Managers, and others who wish to succeed in dealing with change.
1 Day
Methods
Interactive presentation Multi media Practical tools
advance: character building
Change to Succeed Objectives
Understand the difference between the average and the STAR.
Getting the quality of a STAR PERFORMERS. Learn how to conduct everything as a team.
Participants
Officers, Supervisors, Managers, and others who wish to become a STAR PERFORMERS at work.
1 Day
Methods
Interactive presentation Multi media Practical tools
consultancy competence matrix
Our competencies in
consultancy were build upon
three pillars:
strategic management,
marketing management,
and
human resource management
Formulating Business Vision
Formulating Business Mission
Analyzing Business Landscape
Analyzing Creative Competencies
Formulating Strategic Intent
Strategic Business Plan
Evaluating Business Performance
strategic management competencies
Building Strong Brand Identity
Formulating Go-to-Market Strategy
Creating Strong Customer Engagement
Marketing Intelligence
Marketing Plan
Marketing Audit
marketing management competencies
Organizational Design
People Development
Managing Performance
HR Blueprint
HR Intelligence
human resource management competencies
HRM consultancy services
client Establish and nurture corporate function start with corporate HR as a foundation of strategy and policy to improve organization effectiveness
Organization Development
Corporate HR - Framework
It is very important for every company having effective
organization design and blue print to prepare the company and human resources to be more
competitive and professional.
Organization Design Job Function
Competency
Job Grading
Salary Structure
FGD
FGD
FGD
Review Benchmarking
Orgz Structure Job Description
Competency Dictionary
Handbook Job Grading
Salary Structure
Performance Management
FGD PM Framework, Tools
module package deliverable method
technique method
Marketing research consultancy services
Qualitative
Quantitative
In-depth Interview (IDI)
Focus Group Discussion (FGD)
Mystery Shopping
Field Survey
Hybrid Customized Design Including technical
assistance
MPS has a nation wide coverage
to support any marketing research objectives
for all methods and techniques
our consultants
Bambang Warsono
More than 15 years working experience in Training and Seminar.
Began his carrier as General Secretary of AMA (Association Manager) Indonesia (1998 - 2004).
As General Manager at Marketing Magazine (2000-2006), he build 2 new business unit Marketing Event Organizer (Public Seminar, Training, Awarding Event, etc.) and Marketing Research.
As Managing Director at James Gwee Success Center / JGSC (2008- Feb 2015), his interest increased in People & Organization Development. He recruit and train more than 20 Associate Trainer at JGSC. This experience brings him to put more focus in developing programs for Trainer development.
Later on he manage to solve many more cases in HR development at various type of company, such as TELKOM, BOGASARI, and ASTRA HONDA MOTOR.
With his analyst team, he developed many training program: Sales Training Program, Presentation Skills, Customer Service, Motivational, Training Need Analysis (TNA), Training Program Design, Delivery and Evaluating Effective Training.
Now, through MPS Training & Consultancy, with him as the founder, supported by highly skilled team, he is very optimist to achieve his vision in improving the human resources development quality in Indonesia.
our consultants
Liliana Hartono
7 Years experience in business consultancy and 15 years experience in people development has colored 34 years of her life.
Her passion in elevating people management in getting quality and optimizing capability become a driver of her career in learning and development.
Strongly believe that integrity is a basic of life, adaptability and striving for excellence are basic of success, and restpect and fun are basic of relationship.
These kinds of values have huge impact in her career and how she gain happiness. Start as a sales person in small town; move out the big city of Jakarta entering new field of career experience in Bank
Central Asia as Management Development Program and ending her services there as Training Manager.
Enchance her experience in Human Resource Management in Parking Service Industry and jump in to Business Consultancy for years. She ended her services in Bakrie Telecom as Executive Vice President of Human Resources in 2014.
Eventually, her passion drags her to the field she loves more which is people management
our consultants
Pandu Pratomo
Getting his degree in Electro from Trisakti University, he started his career in one of the national
corporate group Astra. He has a lot of experience in giving public presentations. Curently served
as Operation Director in a System Integrator Company that has been trusted by Global Company
like Unilever, British Telecom, Procter & Gambler and other company.
His love of public speaking made him take a certification as a Grab Your Audience! (Gya!) Certified Trainer who was tought directly by Favorite Trainer from Singapore, Mr. James Gwee. His specialty lies in the areas of Communication, Sales, Managerial Skills, and Negotiation.
He has vast experience in conducting training and seminars for big company like: Oryx, Indofarma, Federal Inti Finance, BNI Card Center, Prudential, United Tractor, Forta Larese, Dwi Sapta etc. His clients cover a wide spectrum of business, including banks, insurance, manufacturing, advertising, and financial company.
In between – during his work, his still have time for hobbies reading book prominent authors such as Brian Tracy, Robert Kiyosaki, James Gwee, Tung Desem Waringin, Andrie Wongso, and other world’s top speakers.
our consultants
Abdi R. Sastrawinata, SE., MM., CBA.
Holder of a bachelor degree in finance management from Unika Atma Jaya, Jakarta.
He is also a master degree holder in retail management from Universitas Pelita Harapan, Jakarta, and
possess a professional certification in brand advisory field from local certification institution.
Start his carrier as Program Development Analyst in MarkPlus Institute at 2008, and end up as Assistant to Vice President for Public Education Program at 2012. He also hold an important role as Assistant to Vice President in MarkPlus Insight in the field of Healthcare, Pharmaceutical, and Consumer Research until 2012.
During his service at MarkPlus Inc., he manage to write 2 national best seller books: Grow with Character – Champion Stories (2011) and Service with Character (2011), published by Gramedia Pustaka Utama.
He also act as lead consultant for many big company, such as: Mizuho Bank, Bank BRI, Bank Syariah Mandiri, Kompas, Smart FM, Garuda Indonesia, FedEx, XL Axiata, Indosat, Telkom Indonesia, LeGrandeur Hotel, Grant Thornton Indonesia, PT Pembangunan Perumahan, Intiland, UD Trucks, Astra Otoparts, Kramayudha Tiga Berlian Motors, Daihatsu, Darya Varia Laboratoria, PLN, Pertamina, dan Sumberdaya Sewatama.
our facilitators
dr. Rum Martani
Dedy Budiman M.Pd Alfa Maulana, MBA, CPC
Frans Susanto
Rudy Ng
list of experience
ilustrasi
disclaimer
list of experience
ilustrasi
list of experience
ilustrasi
list of experience
ilustrasi
list of experience
ilustrasi
THANK YOU
PT MEDIONE PRIMA SOLUSI