company profile

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© InCEBE Solutions (U.K) Ltd. All Rights Reserved International Centre for Business Excellence Solutions Evolving Excellence in Business InCeBE Solutions (U.K) Ltd. Firm’s Profile consulting training workforce development outsourcing customized solutions certifications

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Page 1: Company Profile

© InCEBE Solutions (U.K) Ltd. All Rights Reserved

International Centre for Business Excellence SolutionsEvolving Excellence in Business

InCeBE Solutions (U.K) Ltd.Firm’s Profile

consultingtraining

workforce developmentoutsourcing

customized solutionscertifications

Page 2: Company Profile

© InCEBE Solutions (U.K) Ltd. All Rights Reserved

Who we are

InCeBE solutions is an acronym for International Centre for Business Excellence Solutions. It is an aggressive start up with its presence in UK and India. It has plans to expand into France, Singapore and Hong Kong within this fiscal year considering the demand and need in the space of operational excellence.

What we do

We are an innovative consultancy engaged in creating and implementing customized strategic transformational business process management models with the single aim of creating high resonance in customer satisfaction and wealth for all stakeholders within large, medium and small organizations. On offering is a large mix of superior knowledge content, excellent delivery methodology and a host of customized solutions that ensure improvement in the specified area.

What we believe in

We are driven by integrity, ethicality, continuos learning and a common standard of improvement goals.We believe that your customer is unique to you and our 'specialized gap analysis techniques’, process excellence management combined with 'S.M.A.R.T goals' will lay the foundation of growth, profitability and employee satisfaction.Our training is completely customized to the industry and keeps complete cognizance of 'high penetration - high absorption' in the entire event We believe in sharing your goals and our structured intervention has maximum throughput for us on achieving the targetWe nurture change in an organization, be it customized core training, project consulting, improvement in operations, project management or creating process execution excellence. Our team understands and builds breakthrough positive change

About Us

Page 3: Company Profile

© InCEBE Solutions (U.K) Ltd. All Rights Reserved

What we offer

• Training• Corporate/In house Training• Public Mode

• Workforce development• Operational & Process Excellence Consulting• Process Outsourcing• Certification (Enablement)• Customized Process Excellence Programs• Improvement Strategics• Cockpit Design

• Project Goal Management• Process Based Auditing• Customer Feedback & Scorecard

Our client segments

• Small & Medium Tier Organizations• Infrastructure• Telecom Services• Telecom Equipment Manufacturers• Call Centre’s - Process Based• HR Outsourcing• Distribution based• Retail Chains• IT Services

• Universities & Colleges

Our functional expertise

• Sales • Marketing• HR• IT• Supply Chain• Customer Service Delivery• Customer Care• Business Excellence• Quality

About Us

Page 4: Company Profile

© InCEBE Solutions (U.K) Ltd. All Rights Reserved

Our logo characteristically and inherently represents us.

We take pride in our knowledge and expertise. It is our belief that there is no single tool for creating Business excellence in an organization, hence the establishment of a centre which creates and continually evolves knowledge for the benefit of society, business and educational organizations. We are inherently ‘solution driven’ and it is our internal endeavor to create customized solutions and well defined road maps that will ensure ‘long term gains and continued excellence’.

We closely operate in the space between strategics and execution and believe that the key to sustained success is to understand, evolve, innovate, position, improvise and control business processes that enable delivery between key strategies and goals of an organization. That is why our tagline says ‘Evolving Excellence in Business’.

Our main body of the logo represents ‘people’. We believe that people are core to every organization today and they necessarily determine success. However like all things human enabling right business decisions in an organization means operating often within ‘dichotomous constraints’ at the people level represented by two opposing C’s. We as an organization are continually cognizant of this at the people level and our solutions are designed to cater and operate within constraints so that right processes can be enabled to get maximum market share and profitability at minimal costs.

Our methodology utilizes a fine mix of logic and emotions. Hence the ‘i’ in our brand name denotes change at an emotional level and ‘∑’ at the logical level.

Our Brand

International Centre for Business Excellence SolutionsEvolving Excellence in Business

Page 5: Company Profile

© InCEBE Solutions (U.K) Ltd. All Rights Reserved

Y = f (x) A whereY = Outputx = Input & A = Attitude

We believe that focus should be on the core and that is why our Improvement methodology starts from the reason of conducting business - ensuring satisfied customers. Creating customer centric close looped processes and intervention at the different P levels is the key to creating a ‘sustained impact’. Our ‘Excellence in Execution’ model is based on this and is designed to create a duplo-effect of ‘continual improvement’ and ‘sustained control’.

All our offerings target at different sections within the above model. We treat organizational & individual attitude as a key factor that plays a multiplicative effect in creating holistic and sustained change in the organization. Our integrated change management techniques ensure long term culture change in the organization towards better operational excellence.

Our Base Improvement Core Model

Policies

People

Processes

Procedures

Customers

I M P R O V E M E N T

C O N T R O L

Page 6: Company Profile

© InCEBE Solutions (U.K) Ltd. All Rights Reserved

Training & Workforce Development

We design, innovate, customize and deliver stimulating ‘high quality - high retention’ based programs across different levels of an organization to increase operational efficiency and effectiveness. We do training In-house as well as in Public workshop mode in:

• Strategy to Execution - Balanced Scorecard & Six Sigma• Business Excellence in Sales & Marketing • External Customer Value Analysis in Sales & Marketing• Internal Customer Value Analysis• Business Process Management Systems• Lean Six Sigma Certification• Six Sigma Certification• Green Belt• Black Belt

• Overview to Lean• Total Quality Management (Overview)• Value Stream Mapping & analysis• Excellence in Execution (Basic Tool Program)• Statistical Process Control in Service Industry• Introduction to DMAIC (Six Sigma overview)• Introduction to Prince 2• Prince 2 - Foundation & Practitioner Course• ITIL Foundation• Project Management (PMP)• Certified SCRUM Master Course• Certified SCRUM Product Owner• Introduction to AGILE• AGILE for Project Managers• AGILE Testing• Change Management Foundation & Practitioner• Introduction to CMMI

All our offerings are highly customizable basis the time period as well as the level of training and skill enhancement required. More so, we deliver industry specific making our offerings more relevant to the trainees. A trainee can be a budding student enhancing his future career scope, a budding manager

Our Services

Page 7: Company Profile

© InCEBE Solutions (U.K) Ltd. All Rights Reserved

Consulting Services

Our forte is in ‘customizable & innovative’ consulting. We use a conglomerate of tools and techniques to baseline the effectiveness and efficiency of operations within an organization. We have advanced metrics that help us measure the ‘Operational Excellence Index’ so that clearer and more robust S.M.A.R.T Goals can be targeted as well as enable employee satisfaction, revenue enhancement, profitability, cost reduction and customer satisfaction.

Some of the services we provide are

• Internal & External Process Survey • Process Gap Analysis • Process audits & Improvement Frameworks• Process Risk Management• Customized Operational Excellence Framework• Business Process Outsourcing • Specific Process KPI Improvement• Process Innovation

• Balanced Scorecard Deployment & Management• Business Process Re-engineering• Business Process Compliance Management• Metric Cockpit Design• KPI Management & Improvement• Enabling Process Certifications• Internal & External KPI Linkage Frameworks• Customer Satisfaction Surveys & Scorecards• Customer Satisfaction Process Improvement Programs• Problem Solving Tools & Techniques

All our consulting programs are ‘non-industry’ specific since they are completely customized and we cater to all the client segments mentioned earlier. Our services are unique and we make it even better by tailoring it to the specific needs of your organization. We believe interaction is the first step towards understanding, so please contact us to know more and help us know more about your organization.

Our Services

Page 8: Company Profile

© InCEBE Solutions (U.K) Ltd. All Rights Reserved

As part of all our consulting services we use the triad approach for all our designs. Our frameworks are designed to keep 3 key aspects in mind at all times:

• Improvise & Benchmark• Innovate• Sustain & Re - use

Intervention in any of the hubs has a much desired outcome on the balance two and we design to ensure that there is always high efficiency, commonality of goals and cross - departmental team work.

Integrated Model Approach

Operational Excellence

Innovation Hub

Knowledge Management

Focus

Build & Integrate

Continuity

Page 9: Company Profile

© InCEBE Solutions (U.K) Ltd. All Rights Reserved

At InCeBE Solutions we value your time and it is always our earnest efforts to understand your requirements. If you have any questions to know more about our service offerings we shall be more than pleased to get in touch with you and explain as to how we can add value to yourself and your organization in our unique customizable way.

United Kingdom

InCeBE Solutions (U.K) LtdRegus House, HighBridgeOxford RoadUxBridge, UB8 1HR�: +44(0) 7927 178817 +44(0) 7834 561727Email: [email protected]: www.incebesolutions.com

Registration No: 7124170Place of Registration: United Kingdom

Contact Us