company profile- 2017 - rikosolutions.co.ke profile - rick office solutions... · meru south house...
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Saturday, March 4, 2017
Meru South House 3rd Floor, Opposite Nairobi Fire Station, Tom Mboya Street, Nairobi City County.
Tel: +254 20 516 0314 Mob: +254 722 717792
Email: [email protected]
P. O. BOX 35760-00100 GPO, Nairobi, Kenya.
RICK OFFICE SOLUTIONS LIMITED- KENYA
Nothing can stop us when we are chosen to defend your data integrity.
Company Profile- 2017
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Rick Office Solutions Limited is a Kenyan Private ICT Company fully registered under Section 486 of the Company's Act of the Laws of
Kenya. It was founded in 2007 but later incorporated in 2010.
We as a professional ICT company, are highly concerned with the quality of our solutions
and services.
Moreover, our team constantly works on developing and improving our service
performance to satisfy our customers and maintain long-term cooperation with
them.
The company was founded by a team of enthusiastic IT specialists who wanted to
overcome the routine and create a company that would act in the market not
only for business success but for the sake of Technology itself. Thus, the mission of
the company was defined – to contribute to forward-looking transformation of the
society through software development.
We offer cost-effective ICT services and solutions for customers with projects both
small and medium. We employ highly qualified software developers and creative
designers with years of experience.
Over 10 years of work, we have completed different kinds of projects; and we specialize in automation of business processes used by our clients. We
have developed a range of solutions and gained ample experience in the services we offer:
Web development services
Structured Network Cabling
Graphic design and Corporate Branding
ICT Support and Training
Rick Office Solutions Limited has the ability of understanding of your needs and problem with particular concern to ICT. We give you the best solution
through our modern tools which will yield positive results with inexpensive cost and appropriate usage.
We are a rapidly growing technology company with a strong focus on customer satisfaction, customer service, providing continuous value addition to
all its stakeholders. Our professional approach to management of our business has enabled us to create impeccable goodwill in the industry and
society. We provide IT solutions to businesses, institutions, government bodies among others.
Our range of products is unmatched by any of our competitors. Our products cater for the entire range of computers from desktops to laptops, high-
end brand names to our locally assembled budget PC's. We offer a wide range of consumables, peripherals and accessories both for Printers,
computers and laptops.
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Our Vision
To be recognized as a leader in quality and value and as a critical component of corporate strategy, to be loved by our clients and
staff, and to be showered in accolades and bonus checks.
Our Mission
To keep offering and supporting our customers with reliable technologies and solutions to help them stay at the competitive edge of their
businesses.
Our Values
Professionalism and integrity. We do what we say and do it well! We believe that Customer Satisfaction and Trust will always be our Key for success!!!
Teamwork and relations Great stress is laid on proper communication, transparency and human relations. We not only develop products, we develop relationships.
Through teamwork, with every new day the quest for acquiring new competencies continues.
Forever searching, experimenting, innovating, learning, moving ahead with our sincere efforts and dedication, shaping the future, and
challenging our competencies to create new opportunities.
Trust
We service our clients in a manner we would expect to be serviced, by upholding a high sense of professional integrity in all
circumstances, which can be reflected in the quality of our delivery.
People
We attract and recruit the finest people in the world. We build our organization from within, promoting and rewarding people without regard to
difference unrelated to performance. We act on the conviction that the men and women of RICK OFFICE will always be our most important asset.
Passion for Winning
We respect our RICK colleagues, customers and consumers and we treat them as we want to be treated. We have confidence in each
other’s capabilities and intentions. We believe people work best when there is foundation of trust.
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Point Of Sale Services We provide a range of best in class counter top and wireless POS terminals and merchant accounts for processing payments. Our tailored offerings are suitable for all business types, giving you the ability to begin.
ERP - Software Development ERP is a category of business-management -software typically a suite of integrated applications -that an organization can use to collect, store, manage and interpret data from many business activities. We Provide softwares for: Desktop Application
Mobile Application
Web Application
Database Design Database Management Systems is one of our key specialty areas. We design databases for our clients based on their unique needs. We use both proprietary software like ORACLE, MySQL, MS SQL and Open Source Software products like PostGre, and InnoDB. Our Databases are lightweight and optimized to provide the best performance.
Databases are commonly used to store bodies of data which are too large to be
managed on paper or through simple spreadsheets. Most businesses use
databases for accounts, inventory, personnel, and other record keeping.
ICT Support Rick Office Solutions Limited provides the consultation concern about ICT to partners. We have a team of highly experienced professionals who are conversant with trouble shooting computers, Network infrastructure and peripheral equipment. Our prices for this service are very competitive and our response time is one of the fastest.
System installation & Maintenance
Are you planning to acquire new system? Talk to us and we shall guide you through the process to ensure that you end up with a reliable systems solution that will meet your needs.
We handle your Tally Genicom Printer professionally & carefully
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OUR PRODUCTS
HUAWEI FUSION SERVERS
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Services (cont.) Technical Support Efficient Technical support is critical to smooth IT operations We have a strong
Technical Support team with experience to resolve those IT issues that keeps on
recurring. Our Technical Support Engineers.
ICT Technical Training Rick Office Solutions Limited does not only provide the ICT tools but also helps our partners with
preparation of the Human Resources through training for government
or private sector to improve the quality of human resources.
ICT Equipment Preventive Maintenance We provide IT solutions to businesses, institutions, government bodies among others.
Over the years, we have managed to remain competitive as a result of our continued
commitment to source the best products at the most competitive prices, both locally and
internationally.
ICT Equipment Supply In an industry where timing is everything, information and communications technology equipment
(ICT) manufacturers face a myriad of challenges in designing products that address the rapidly
changing needs of their customers.
We provide a fully integrated solution for worldwide compliance and market access.
Web Design Services. Design Web has been designing and building websites since the first sites existed. While the
technology has changed, our aim has remained the same - to create websites that help your
business succeed.
IP Telephony Services Every business needs some kind of phone system and any vendor can sell you phones that ring.
Clients choose Rick Office Solutions Ltd because our business phone systems and services are not
only reliable and affordable, but they also help business owners and managers sell, service, and
collaborate with ease. Whether you prefer to deploy an on-premises solution or one that's hosted
completely in the cloud, Rick Office Solutions Ltd makes it easy to do business with us.
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CVS OF KEY PERSONNEL
Geoffrey Goganyo: Technical Director An accomplished, strategically focused and multi-lingual Managing Director with an outstanding track record of success growing commercial
teams, leading regional and global expansion, and setting up and expanding partner relationships in the research and consultancy sector
throughout the last 19 years.
Visionary, financially astute, and results oriented; with the proven credentials to lead growth strategies from the front in personally driving
complex, multi-cultural contract relationships. He has worked for various IT firms and trained by HP on a number of products. He gives satisfactory
solutions to various clients on technical grounds, Repair of computers, printers, structured cabling and software solutions.
Vaniter Obuya: Enterprise Solutions Manager
20+ Years of experience in the field of IT with emphasis on ERP Software Consulting, Design and Analysis. • Currently
Working as an Enterprise Project Manager. She is a Business-Technology Leader with experience in Global Strategies, Program Management and
launch of commercial innovative products; PMO Planning & Governance executing enterprise wide projects and programs; Strong Stakeholder
and Vendors Management; Transition Management; Security and Disaster Recovery Strategy; Risk & Change Management.
BSc Information Technology, MBA for executive, ITTI. MCP, CCNA, SYSPRO CERTIFIED, VMware, Microsoft: SQL 2000.
She has excellent knowledge In Contract Services, Project Management and Delivery, Infrastructure Support and Outsourcing.
David Onyango: Sales & Marketing Director. A highly experienced, profit driven and commercially oriented SALES AND MARKETING MANAGER with a proven track
record in all aspects of management of high technology companies. Operating at a senior management level, taking the
central role in developing the companies short and long term strategic plans and successfully driving the strategies to
establish consistent year on year expansion of company turnover.
Lydia Andiego- Company Sales Administrator A highly-accomplished customer service and operations professional credited with strategic yet focused business improvement solutions and
revitalizing service provisions, transformation methodologies, and process improvement to deliver substantial revenue growth in highly
competitive markets. Significant expertise in resource planning for organizations, as well as leveraging existing networks, and proactively
improving quality assurance. Highly accomplished in consultative strategies and ability
BBA in Business Management and customer care.
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Ken Wanguka: Technical Experienced multi skilled technical manager
B.sc (Computer Science) Maseno University. He is serving the company as a software engineering handling servers, does programming (web
designing, management software and Point Of Sale).
Ronald Ngala: Technical
An energetic, resourceful Engineer with a strong academic background and extensive technical experience. He’s now looking for a position,
where he can bring immediate and strategic value and develop current skill set further, with an aspiration of moving into project management.
He has trained with HP on various yields, currently installing and configuring routers and switches and network solutions.
Felix Wasike: Bachelor’s degree in Computer Science. He has trained with technical reputable firms on various yields, currently installing and configuring networks, computer programs, also a trained
technician in solutions to Kyocera printers, Rico, Brother, Samsung.
Henry Mayaka- Technical. Strategic, technical and commercially focused senior manager with P&L, R&D, design engineering, new product development and introduction,
business development, product management, technical sales and people management skills. Track record in leading, developing and
delivering innovative products to demanding markets such as semiconductors, plastic electronics, energy, water, defense and scientific
instrumentation
Degree In Electrical Engineering: specialized in APC and MGE Ups and repair of electronics
Fred Kithuka-Technical. A proactive and energetic Systems Engineer with a wealth of experience in electrical and electronic engineering, modern technologies and
telecommunications industries. Offers excellent interpersonal and communication skills together with ability to lead and/or work as part of team
with strong motivational drive, business planning skills and technical attributes to deliver commercial goals on time and in budget.
Diploma In Computer Engineering: Handling all types of printers: HP, Epson, Tally, and Lexmark
Phelix Nyagah- Sales and Marketing.
As Sales Manager, he is focused on implementing a well - defined sales strategy across a multi-solution sales team to deliver growth in installation
and service revenues. He is responsible for managing a team that focuses on SME’s in both public and private sector opportunities. He’s target
driven, and an expert individual / team developer with a proven success in team business development and pipeline building. BBIT (Marketing).
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CONSULTANCY SERVICES.
RICK OFFICE SOLUTIONS LTD has extensive experience in the delivery of consulting services targeted at developing, promoting,
stimulating and supporting clients in setting up and running their IT environment and information systems. As an indication, consulting
services involve the following key domains:
Project Management. Management of project resources, risk management, financial management, change, risk and configuration
management.
Quality Assurance.
Management and Audit: Project Quality Plans (PQP), functional and quality tests, quality assessments, quality audits, quality control and
evaluation of the software development cycle, elaboration and implementation of Service Level Agreements (SLA).
Business Consultancy Services. Description of a business, definition of business strategies and policies, creation,
improvement and maintenance of business processes, collection of business and user requirements, Business Process Re-engineering (BPR),
feasibility studies, vision documents and business case modeling.
IS Security.
Security studies, definition of security policies, security assessments and risk analysis of operational environments.
Enterprise Architecture. Analysis of portfolio of information systems, analysis of organizational structures, development and enhancement of
IS architecture, assessments of architecture maturity and data flow analyses.
General Policy.
RICK OFFICE SOLUTIONS LTD recruits well educated, flexible and ambitious people who thrive on change and challenge, are innovative, self-
confident and accept responsibility by taking initiative and adapting to a stimulating international working environment.
We seek leadership traits, excellent communication skills, strong academic performance and relevant professional experience. Previous
experience in an international or multicultural environment can be very advantageous.
RICK OFFICE SOLUTIONS LTD intentionally recruits people from various communities, in order to allow for a transfer of experiences and bring
people of different origins and cultures together to achieve a common goal.
The company offers highly competitive compensation packages and an excellent career development path. Our diverse workforce and
multicultural environment helps our employees to balance their work and personal life. Our employees enjoy continuous learning and
professional growth in a dynamic professional environment.
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Our Clients
Services provided to our clients includes but is not limited to information Security Audit, ICT Equipment supply & maintenance
and ICT consultancy.
Our Team
Our Key Fulltime staff are: Mr. Geoffrey Goganyo
Managing Director - Email: [email protected] Lydia Andiego Company Sales Administrator - Email: [email protected] Phelix Williams
Accounts manager - Email: [email protected] Dennis Mutho
ICT- Technical & Support - Email: [email protected] You can also contact our support team at [email protected] or
NO CLIENTELE CONTACT POSITION TELEPHONE
1 THE KENYA NATIONAL EXAMINATION COUNCIL MR. DAVID KEDERA ICT DIRECTOR (+254 - 020) 317412
2 TEACHERS SERVICE COMMISION- KENYA MR. CALEB OGOT PROCUREMENT MANAGER +254202892000
3 THE STANDARD MEDIA GROUP EDDAH MBOGO SERVICE MANAGER +254-20-3222111
4 KENYA ROADS BOARD MR. GEORGE JUMA ICT MANAGER +254 20 4980 000
5 THE NATIONAL BANK OF KENYA MR. MARTIN ONYANGO PROCUREMENT +254 20-2828000
6 UNIVERSITY OF NAIROBI MRS. KANJEJO PROCUREMENT MANAGER (+254 - 20) 318262
7 UNITED STATES INTERNATIONAL UNIVERSITY MR. JOHN ACHUORAH PROCUREMENT MANAGER +254 20.3606000
8 UN SACCO- KENYA MRS DIANA ONGUS PROCUREMENT MANAGER +254 7 62-2700-3
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Contact HEAD OFFICE CONTACTS
Rick Office Solutions Limited Meru South House- 3rd Floor Opposite Nairobi fire station Tom Mboya Street, P. O. BOX 35760-00100 GPO Nairobi, Kenya.
(Phone) +254 516 0314/ 20 222 5399 (Mob) +254 7227 17792, +254 7216 90573
(Email) [email protected]
(Website) http://www.rikosolutions.co.ke
SALES DEPARTMENT Email: – [email protected]
ICT DEPARTMENT
Email: [email protected]
PURCHASING & SUPPLIES DIVISION
Email: [email protected]
RIKOMAGAZINE
Email: [email protected]
Web url: http://magazine.rikosolutions.co.ke
STORES
Email: [email protected]
Web url: http://stores.rikosolutions.co.ke