company presentation

Company presentation. T-Systems International GmbH.

T-Systems. Enabler of connected life and work.

CONTENTS.

1. Deutsche Telekom. 2. T-Systems.

3. Our solutions. 4. Our core competencies.

Deutsche Telekom.

T-Systems International GmbH March 2012 4

“We want to be an international market leader when it comes to connected life and work.”René

Obermann, CEO, Deutsche Telekom AG

Deutsche Telekom –

our vision.


TelekomT-Mobile

T-Systems delivers ICT solutions for major corporations and public-

sector organizations worldwide.

T-Systems

The Telekom subsidiaries provide products and services for the fixed network, mobile communications, the Internet and IPTV in Europe.

Deutsche Telekom delivers one-stop services and solutions: for all customer communications needs –

at home, on the move and at work.

T-Mobile offers cell-phone solutions in the Netherlands, Austria, the Czech Republic, and the USA.

Deutsche Telekom. Partner for connected life and work.


Data privacy. A specially created Board area promotes the exchange of ideas with leading data privacy experts from the worlds of politics, education and business

Eco-friendliness. Driving force for sustainable climate protection through the development of energy-efficient ICT solutions, both for ourselves and our customers

CSR. One of the largest providers of vocational training in Germany with 10,000 trainees

Innovation and cooperation.

Member of over 50 international committees and more than 150 work groups

Deutsche Telekom Laboratories. The company operates

an R&D center affiliated to the Technical

University of Berlin where 125 staff and 65 researchers from all over the world work in the field of IT and telecommunications

Deutsche Telekom Laboratories at Ben Gurion University.

Performs research

into

security solutions for telecommunications networks

Market

position.

No. 1 on German market (phone, mobile, IT)

International.

Presence in over 50 countries worldwide

Revenues. €58.7 billion, more than 50% generated outside Germany

Employees. 235,000 worldwide, approx. 50% outside Germany

Customers/connections.

Over 180 million (broadband Internet, phone, mobile, IP TV)

Deutsche Telekom. Facts and figures.

We run our business responsibly. We think ahead.We make the right connections.

Deutsche Telekom –

an international market leader for connected life and work.

T-Systems.


T-Systems –

our mission.

“We're shaping the future of a connected business world and society. And we are creating added value for our customers, employees and investors through innovative ICT solutions.”Reinhard Clemens, CEO of T-Systems and Member of Deutsche Telekom

Board of Management


TRANSFORMTRANSFORM FixFixCollaborationCollaboration

Sustainability & Corporate

Responsibility

Sustainability & Corporate

Responsibility

Security & Governance

Security & Governance

Mobile EnterpriseMobile EnterpriseDynamic Net-

Centric Sourcing

Dynamic Net-

Centric Sourcing

INNOVATEINNOVATE FixFix

Energy Healthcare Connected Car Media Distribution

FIXFIX FixFix

Growth Quality Efficiency

T-Systems. Our strategy for an increasingly connected business world.


T-Systemsfoundation

T-Systems. Becoming the leading ICT provider –

through expertise and growth.


International presence: Offices in over 20 countries, global delivery capability

Focus:Large corporations, multi-national companies, public-sector and healthcare organizations

Market position:No. 1 ICT No. 1 ICT

No. 1 ICT

Employees:Approx. 48,200 (25,500 in Germany, 22,700 outside Germany)

(2011 figures)Revenues:€9.2 billion

(2011 figures)

provider in Germanyprovider for systems integration in Germanyprovider for the automotive industry in Western Europe

T-Systems International GmbH

March 2012

11

T-Systems –

Deutsche Telekom’s subsidiary for major corporations. A global player with global resources.

Our solutions.


The challenges for companies and public-sector organizations are changing fast.

Economiccrisis

Masscustomization

Dependencyon export

Social medianetworks

Portfolioconsolidation

Mobility

UrbanizationStateintervention

Virtualization

Web 2.0

Aging

Ecology


March 2012

13


COLLABORATION MOBILE ENTERPRISE

SECURITY & GOVERNANCE

SUSTAINABILITY &CORPORATE RESPONSIBILITY

DYNAMIC NET-CENTRIC SOURCING

T-Systems enables companies to work across enterprise boundaries and geographical borders

T-Systems ensures employees can access their data anytime, anyplace and from any device

T-Systems provides effective solutions for data security and governance

T-Systems takes corporate social responsibility seriously

T-Systems delivers flexible ICT cloud solutions and pricing models for dynamic markets

Economiccrisis

Masscustomization

Dependencyon export

Social medianetworks

Portfolioconsolidation

Mobility Urbanization Stateintervention

Virtualization

Web 2.0 Aging

Ecology


March 2012

14

Based on these challenges, we have established five core beliefs.


ConsultingServices

ICT strategy

Business processes

Application Services

Consulting

Software development

Implementation

Release change/upgrade

Optimization

Testing

Application Management Services

InfrastructureServices

Infrastructure consulting

Design

Installation & configuration

Consolidation & migration

Operations support

Managed Services

Outsourcing

Auto/MI

Telco

Public

TT&L

Retail

Finance

HO

RIZ

ON

TAL

SOLU

TIO

NS

IND

UST

RY

SOLU

TIO

NS

SERVICES INTELLIGENT NETWORKS

MobileRetailServices

Process &ServicePlatform

AutoIDProcessInnovation

UserExperienceMonitoring

MobileWorkflows

Bring YourOwn Device

BusinessConferencingas a Service

Securityas a Service

PORTFOLIO INNOVATIONS

= Cloud-Based Service

ProductLife CycleManagement

TelcoNetworks,Products &Services

E-Government RoadCharging &Telematics

AdvancedPOS

InsuranceServices

Supply ChainManagement

TelcoBusiness &OperationsSupport

HomelandSecurity &Defence

AirportManagementServices

Retail CoreSystems

BankingServices

Sales &After Sales

TelcoBilling

EnterpriseResourcePlanning

EnterpriseInformationManagement

InteractiveWeb Media &BusinessPortal Services

TestingServices

ApplicationManagement &Modernization

CloudReadinessServices

ManagedArchiving &DocumentServices

ManagedWorkplaceServices

Service DeskServices

ApplicationOperationsincl. SAP ™

MobileEnterpriseServices

UnifiedCommunication

& Collaboration

CorporateVoice

CorporateVideo

OnsiteServices

HostingServices(Server/Mainframe)

AdvancedNetworkServices

ICT SecurityServices

DirectNetworkLinks

InternetAccess &Bundles

InhouseInfrastructure

ManagedInhouse

CustomerInteractionManagement

VPN(Ethernet/IP)

Our ICT portfolio is based on our core beliefs.

Energy Home Management Metering Services

Energy Efficiency Management for EnterprisesGrid Management Energy Process & IT Services

Connected

CarVehicle Diagnostics

Mobility Platform ServicesReal-time Logistics Fleet Management

Health Medical Process Engineering

Health Infrastructure ServiceseHealth Services Health Insurance Services

Ambient Assisted Living

Dynamic Travel Information

Media

DistributionIn-App-Store

eBooksMobile Gaming Streaming

ePapers IPTV

Movies

Music eMags



T-Systems offers scalable cloud-

computing and pricing models for today’s dynamic markets.

standardized fixed-price services delivered via a private cloud (IaaS, PaaS, SaaS)

reliable, secure, high-

performance network connectivity

expert advice on seamless, structured migration to the cloud

The benefits: scalable provisioning on a pay-per-use basis

Dynamic Net-centric Sourcing –

ICT services via the cloud.





AdvancedPOS





Retail CoreSystems

BankingServices

Sales &After Sales

TelcoBilling




TestingServices









& Collaboration

CorporateVoice

CorporateVideo

OnsiteServices




DirectNetworkLinks



ManagedInhouse



InsuranceServices

VPN(Ethernet/IP)

The solution for our customer Magna.

transition of SAP services to private cloud

migration to a scalable demand-based delivery model

process-driven service model for SAP operations

50 percent reduction in cost of SAP operations

Dynamic Net-centric Sourcing –

ICT services via the cloud.


COLLABORATION

We enable companies to work across enterprise boundaries and geographical borders.

new possibilities for collaboration thanks to Web 2.0 and increased globalization

within the company, across enterprise boundaries, and mass collaboration

The benefit: anytime collaboration with customers, business partners and suppliers independent of role and hierarchy

Collaboration –

cross-border working.


COLLABORATION



AdvancedPOS





Retail CoreSystems

BankingServices

Sales &After Sales

TelcoBilling




TestingServices









& Collaboration

CorporateVoice

CorporateVideo

OnsiteServices




DirectNetworkLinks



ManagedInhouse



InsuranceServices

VPN(Ethernet/IP)

The solution for our customer Veritas.

introduction of PLATON (PLATform for Orchestrated engineering Networks)

secure server platform and PLATON clients enable engineers in Germany and the USA to collaborate in real time and from anywhere

cost savings of 20 percent

Collaboration –

cross-border working.


MOBILE ENTERPRISE

T-Systems ensures employees can access their data anytime, anyplace and from any device.

role-based access to data and applications

secure Internet connections

The benefit: increased productivity for mobile workers

Mobile Enterprise –

anytime, anywhere access to data.


MOBILE ENTERPRISE

The solution for our customer Teba.

leading manufacturer of window blinds and shades

support for sales staff via mobile CRM, sales experts have on-the-move access to relevant customer details, such as terms and conditions, revenues, orders, returns and assembly instructions

automated flow of information between field staff and headquarters via Blackberry



AdvancedPOS





Retail CoreSystems

BankingServices

Sales &After Sales

TelcoBilling




TestingServices









& Collaboration

CorporateVoice

CorporateVideo

OnsiteServices




DirectNetworkLinks



ManagedInhouse



InsuranceServices

VPN(Ethernet/IP)

Mobile Enterprise –

anytime, anywhere access to data.



T-Systems provides effective solutions for data security and governance.

effective data security is essential for businesses and public-sector organizations to collaborate globally

The benefit: end-to-end security concepts encompassing all relevant issues from the devices deployed to information management

Security & Governance –

effective data security.



The solution for our customer EADS.

compliance with strict security regulations for rapid, secure development within international high-tech projects

secure transfer of data

variable access rights for employees, with registration processes tailored to individual needs and roles

multi-level security based on enterprise-wide public key infrastructure



AdvancedPOS





Retail CoreSystems

BankingServices

Sales &After Sales

TelcoBilling




TestingServices









& Collaboration

CorporateVoice

CorporateVideo

OnsiteServices




DirectNetworkLinks



ManagedInhouse



InsuranceServices

VPN(Ethernet/IP)

Security & Governance –

effective data security.


SUSTAINABILITY &

CORPORATE

RESPONSIBILITY

T-Systems takes corporate social responsibility seriously

–

both for ourselves and for our customers.

healthcare and education for everyone –

without breaking the bank

reducing greenhouse-gas emissions and safeguarding the energy supply

environmental issues are key to business

The benefit: good corporate citizenship leads to lasting business success

Sustainability & Corporate Responsibility –

good corporate citizenship.


SUSTAINABILITY &

CORPORATE

RESPONSIBILITY

The solution for our customer TWF, the Friedrichshafen region‘s local utility.

installation of electronic meters for power and gas in private households

data is sent to the central platform via GPRS or DSL broadband and supplied to the providers

consumption data is made available to households via a personalized Internet portal

Energy Home Management Metering Services

Energy Efficiency Management for EnterprisesGrid Management Energy Process & IT Services

ConnectedCar

Dynamic Travel Information Vehicle Diagnostics

Mobility Platform ServicesReal-time Logistics Fleet Management

HealthHealth Infrastructure Services

eHealth Services Health Insurance ServicesAmbient Assisted Living

Medical Process Engineering



AdvancedPOS





Retail CoreSystems

BankingServices

Sales &After Sales

TelcoBilling




TestingServices









& Collaboration

CorporateVoice

CorporateVideo

OnsiteServices




DirectNetworkLinks



ManagedInhouse



InsuranceServices

VPN(Ethernet/IP)

Sustainability & Corporate Responsibility –

good corporate citizenship.

MediaDistribution

In-App-StoreeBooksMobile Gaming Streaming

ePapers IPTV

Movies

Music eMags

Our core competencies.


approx. 1.6 million managed desktops worldwide

approx. 120,000 sqm of data center

200 MPLS PoPs worldwide

follow-the-sun customer network management

via network operation centers in the USA, Singapore, the UK, and Germany

help-desk support in 28 languages (2,343 service desk agents)

WAN management for over 2,000 networks

3,753,000 named SAP users 30,912,400 SAPS

58,000 open systems servers

118,000 MIPS

hosted messaging platforms: one of the world‘s largest Lotus Domino solutions with over 830,000 mail boxes (Notes and Exchange)

Global delivery capability. Scalable platforms.

As of October 2011, for all data no guarantee

T-Systems –

what we offer.


3,100 full-time employees in near and off-shore data centers

104,000 full-time employees in systems integration through Cognizant

no.1 for systems integration on the German market

integration of IT and telecommuni-

cations: ICT delivery management, end-to-end monitoring, processes in line with SLAs and ITIL

customer-specific pricing models, e.g. price per desktop, per LAN port

dynamic services with flexible up and down scaling

mobile Internet, infotainment and customized apps in the car

no.1 on the ICT market in Germany

expert advice for market leaders across a wide range of industries

market leader in Western Europe for the automotive industry

no.2 in Europe for telecommunications

Off-shore resources. ICT expertise.Industry-specific expertise.

T-Systems –

what we offer.


Innovation CenterInnovation Center

Showcases a vision of the future, from the perspective of consumers.

customers and partners are actively involved in the innovation process –

new ideas and potential solutions are developed jointly

visitors can experience and interact with innovations up-close

accelerated innovation cycles thanks to rapid prototyping

cooperation on government-sponsored projects

partnership with Ludwig Maximilian University (LMU ), Munich

more than 200 workshops held since its foundation in September 2010

More than 30 projects to test the Connected Life and Work vision.

Development of and research into new technologies.

T-Systems’

innovation network –

planning and implementing leading-edge solutions.


Energy Health Connected Car

Comprehensive services for highly complex, next-generation power grids.

Communications solutions connecting doctors, patients and health insurers.

Connecting vehicles to the Internet and business processes.

Intelligent networks that connect diverse devices and systems are driving growth for new ICT technologies. We focus on supporting the energy, healthcare and automotive sectors –

providing innovative solutions for routine tasks.

Smart metering solutions

Remote digital metering enables utilities, power stations and consumers to exchange data. Potential energy savings: up to15%.

Hig

hlig

ht

Cloud-based healthcare solutions

SensFloor rugs can detect a fall in the home and alert care providers –

an affordable cloud-based solution

Hig

hlig

ht

Hig

hlig

ht

Online vehicle mgmt services

Vehicle manufacturers, fleet managers and freight and passenger transportation companies benefit from Internet services for vehicles and drivers.

Intelligent network solutions enable T-Systems customers to develop and deploy new business models.

company presentation

Documents

tsystems international

ceo of t

international committees

international market

world work

connected business world

ip tvdeutsche telekom

researchintosecurity