companies that offer a matching gift benefit have doubled
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Companies that offer a Matching Gift Benefit Have Doubled. Reminder Strategies for Growing Matching Gift Revenues. For Donor Stewardship For Increased Revenue. Linda Stark Matching Gifts Specialist California Polytechnic State University San Luis Obispo. Matching Gifts Specialist, 8 years - PowerPoint PPT PresentationTRANSCRIPT
Companies that offer a Matching Gift Benefit Have Doubled
Reminder Strategies for Growing Matching
Gift Revenues
For Donor Stewardship
For Increased Revenue
Matching Gifts Specialist, 8 years
Gifts in Kind Specialist 8 years
Gift Processor, 4 years
Training Manager, Guam Hilton International
Eligibility Specialist, Social Services
Small business owner
Linda StarkMatching Gifts Specialist
California Polytechnic State UniversitySan Luis Obispo
Matching Gifts Specialist for 10 years – direct hands-on experience
#1 in the CSU system last year !
Embedded in gift processing Complete & verify matching gift applications Post/record gifts accompanied by matching application Send matching reminder & acknowledgement letters Research employment Coordinate and advise matching activities with annual fund & fund
raisers Provide matching training for new staff and annual fund callers Plan matching marketing strategies and implementation Provide reports to campus entities
Let me tell you what I don’t know-the condensed version!
Your organizational structure-who’s responsible for matching, decision-makers, recent/proposed changes
Available resources: financial, staff, employment data, software
Current matching strategies-marketing, public relations, matching gift page, tools
Program history-revenue up or down, recent staff or organization changes, level or knowledge
Let’s look at our program through Fiscal 2014
2012 20132014
Amount $363,133
342,793 $409,335 Count 1115 1155
1132 Annual Fund $188,784
$180,650 $139,273 Non-Annual Fund $174,348 $162,142
$270,062 Average gift $325 $296
$361Advancement officers more aware of matching opportunities
Results of marketing matching to on-campus constituents as part of donor stewardship and additional revenue stream
Failure to send reminder letters is money down the drain
Approximately 25%, or $102,333 in matching dollars was stimulated by reminder letters.
If you’re not sending reminders, your donors are losing opportunities
If you are not sending reminders, your programs are losing money
Thank donors for their original gift. Tell them matching is an employee benefit that
costs them nothing. Include their employer’s name. Ask them to research their spouse matching
eligibility. Provide the link to E-Match Donor Link. List gift dates, amounts, and programs. Include your organization name & tax/EIN number. Add your contact information
Constructing an Effective Reminder Letter
Reminder Letter Mailing Schedule
Monthly- Send for prior month’s gifts so no deadlines will be missed.
Quarterly -Send second reminder. Semi Annually -Send 3rd reminder. If no response- research donor employment data. Check matching deadlines. Send end of November to catch 12/31 deadlines. The more you ask, the more you’ll get
Reminder Letter Mailing Schedule
Simple Gestures Create Goodwill
Your personal touch may be the first the donor has experienced, and can help determine your organization’s relationship with the donor.
Creating a positive experience with your donor tends to create loyalty.
Going the extra mile will distinguish you from the rest of the pack.
Responses to Reminder Letters
“ Thanks for taking care of the paperwork, it made it much easier for me to pursue.”
“Thanks for your help.”
“Thank you for following up with me. Your time and effort are very much appreciated.”
Hi - I mailed it today so you should see it shortly. I included the matching gift person's name and fax number with the matching gift form. Hunt me down if you need anything from me. Thanks again.
Simple gestures create goodwill
Phrases to Avoid “Please check with your employer to see if your gift
can be matched”
“Ask your personnel office about your employer’s matching gift policy”
“To initiate the process, employees must fill out a form available from the human resources department”
Matching Reminder E-Mail
If you have already requested a match for the gift below, we are double grateful. If you have not applied for your matching gift, did you know that you can direct extra funding to your favorite programs? This is at no cost to yourself, by using your Boeing matching gift employee benefit.
Its as simple as going to www.giving.calpoly.edu/matching , enter your employer name in the search field, and follow the link to your matching gift application. Your spouse may also be eligible for matching. In addition to the gift information, you may need the following:
Organization Name: Cal Poly Foundation
Tax/EIN: 20-4927897
Address: San Luis Obispo CA 93407
Gift Date Gift Amount Allocation
7/29/14 $500.00 Aerospace Engineering
Letters and E-mailsSend both!
E-Mail Reminders Quicker donor response.
Many donors prefer e-mail contact.
Alternating with letters provides maximum outreach
Letters
Not all donors prefer electronic communication.
Don’t always have current e-mail addresses.
Alternate with e-mail contact.
Finding Matching Gift Eligible Donors/Alumni
EMPLOYER FINDFor Those Donors/Alumni when you do
not have employment informationFinds 30—50% of a fileThen we screen the results and look for
matching gift companiesAutomatch (5-12%)
Finding Matching Gift Eligible Donors/Alumni
Automatch – when you know the employer information5-12% will work for a matching gift
companyOver and above what you currently are aware of
Finding Matching Gift Eligible Donors/Alumni
Employer Find Example 10,000 record file is screened using Employer Find
We find 30% of the employment information or 3,000 donors5-12% of the 3000 will work for a matching gift companyThat EQUALS 300 Matching Gift Eligible DonorsYou pay only if we find employer information.50 cents per hit You have the recurring revenue of the matching gift once Secured
Drive your donors to E-Match Donor Link
Gives donors the capability of doing their own matching eligibility research.
Gives donors direct access to their matching applications
Reduces your administrative time & effort. Allows donors to proceed at their own pace.
Reduces mailing of reminder letters. Quicker donor response means most applications will
be completed within program deadlines.
Driving Donors to E-Match Donor Link
Takes donors directly to employer’s matching gift program or online link.
Gives donors the capability of researching gift eligibility, so you
don’t have to do it.
Easy to use, helps overcome donor reluctance to complete their
matching application.
E-match Donor: Link-what the
donor sees
Link to application
Link to program guidelines
Application procedure
Contact Information
Added to pledge coupons.
Added to e-communications.
Added to print newsletters & magazines.
Added to gift receipts.
Add to online giving page.
Marketing E-Match Donor Link
OFFICIAL GIFT RECEIPT7/22/2010 $200.00Parent Fund7/22/2010 $300.00 Aerospace Engineering DepartmentFor recognition purposes, your name(s) may appear in University
publications as:Mr. and Mrs. John Q. Sample
Please email [email protected] if you would like it listed differently.Your employer might match this gift! Find out at
www.giving.calpoly.edu/matching.html
Cal Poly Magazine Matching Gift Article
Double Your MoneyDon’t Miss Fall Enrollment in Your Companies’ Matching Gift Program
John Doe (Civil Engineering, 1980), a gas transmission planner with PG&E, has a regular contribution deducted from his paycheck every month. The employer automatically matches his contribution and makes the donation of the total amount quarterly. “It’s a simple, painless way to donate,” said Doe.
“I used to make inconsistent contributions but this is so much easier,” Doe continued. “And it’s like giving away free money if you’re not taking advantage of your companies’ matching contribution.”
To find out if your employer has a matching gifts program or for help establishing a matching gift, go to: www.calpoly.edu/matching
Included in:
Pledge coupon mailings
Donor packets
Mail Solicitations
Mailed as a postcard to donors linked to an employer with a matching gift program.
Placed in newsletters and magazines.
2 More Ways to Show Your Pride• Include Cal Poly in your will. You may designatea specific amount or percentage of your estate tosupport the program you are already making giftsto. This type of future gift can be accomplished byadding as little as one sentence in your will.
• Double your gift through the matching gift program.If your company has a matching gift plan, your giftto Cal Poly could be doubled. Some companies alsomatch gifts made by a spouse or retiree. To find outif your employer is one of the 1,700 companies thatmatches gifts, visit: giving.calpoly.edu/matching.
Planned Giving Brochure
CENG Fall Matching Reminder E-Mail
These days, we all wish we could make money go a little farther, especially when it comes to supporting your special Cal Poly Engineering program or department. Well, without digging deeper, there is a way to give your gift a "bounce." It just so happens that PG & E provides a matching gift program for their employees. You can take advantage of this benefit by signing up for PG&E's payroll deduction program. Payroll deductions make it simple to support Cal Poly. And as an added bonus, your company automatically matches your gift which can make a huge impact!
www.giving.calpoly.edu/matching
Pledge Coupons
HEP Development Educational Series
Online Giving PageE-match Donor link
Matching Gift Information
Many employers sponsor matching gift programs to match any charitable contributions made by their employees. Find out if your company participates in a matching gift program.
If you always do what you always did, you’ll always get what you always got. Reminder letters will increase your matching gifts
revenue. Reminder letters will enhance donor stewardship. Reminder letters help your donors to make best use
of resources. Driving donors to E-match Donor Link is a passive
but effective strategy. Once strategies are put into place, maintenance &
expenses are minimal.
Frequently Asked Questions
Q. Is there a Guide available for Matching Gifts. HEPdata’s “16 Steps to Matching Gift Success” is posted on the wall in many matching gift offices. You can obtain a free copy http://www.hepdata.com/16-steps-to-matching-gifts-success/
Q. Can I get a copy of the presentation?
A. Yes, check the Learning Center on HEPdata’s website. A recording of the webinar should also be present. http://www.hepdata.com/category/webinars/
The webinars are great for training new staff as well as being full of ideas on how to grow matching gift revenues. There are over 30 webinars available for matching gift education and training.
Frequently Asked Questions
Q. How can we find more matching gift eligible alumni or donors?
A. HEPdata’s Employer Find can find 30-50% of the employers of your donors or alumni. 5-12% of them typically on average work for a matching gift company.