comodo online storage user guide online... · 2011. 10. 12. · comodo online storage - user guide...

ComodoOnline Storage

Software Version 2.0

User GuideGuide Version 2.0.101211

Comodo Security Solutions525 Washington Blvd.Jersey City, NJ 07310

Comodo Online Storage - User Guide

Table of Contents1.Comodo Online Storage - Introduction.................................................................................................................................... 4

1.1.System Requirements......................................................................................................................................................... 51.2.Installing Comodo Online Storage Client............................................................................................................................. 51.3.Starting Comodo Online Storage Client.............................................................................................................................. 9

2.'How To...' Tutorials.................................................................................................................................................................. 112.1.How to Download and Install the COS Client.................................................................................................................... 112.2.How to Create an Online Storage Account........................................................................................................................ 14

2.2.1.Creating Your Online Storage Account through COS Sign-up page.........................................................................142.2.2.Creating Your Online Storage Account through Comodo Online Storage Web Interface.........................................172.2.3.Creating Your Online Storage Account through Comodo Accounts Manager Interface............................................192.2.4.Creating Your Online Storage Account Through Comodo BackUp Application.........................................................23

2.3.How to Log into Your Account and Access Your Files from Anywhere...............................................................................232.3.1.Logging-in through COS Client................................................................................................................................ 242.3.2.Logging-in through COS Web Interface................................................................................................................... 252.3.3.Logging-in through Comodo BackUp Application.....................................................................................................26

2.4.How to Upload Your Files to Online Storage..................................................................................................................... 272.4.1.Uploading Your Files through Comodo Online Storage Client..................................................................................272.4.2.Uploading Your Files through Comodo Online Storage Web Interface.....................................................................282.4.3.Uploading Your Files Through Comodo BackUp Application....................................................................................31

2.5.How to Schedule Regular Backups to Online Storage...................................................................................................... 322.6.How to Automatically Synchronize Local Folders to Online Storage.................................................................................33

2.6.1.Setting for Automatic Synchronization of a Folder from Context Sensitive Menu.....................................................342.6.2.Setting for Automatic Synchronization of a Folder through Comodo BackUp Application........................................34

2.7.How to Restore Files/Folders from Your Online Storage................................................................................................... 352.7.1.Restoring Your Files/Folders Through COS Client ..................................................................................................352.7.2.Restoring Your Files Through COS Web Interface................................................................................................... 362.7.3.Restoring Your Files Through Comodo BackUp Application.....................................................................................38

3.Managing Your Files on Online Storage................................................................................................................................. 393.1.Managing Your Files using the COS Client....................................................................................................................... 39

3.1.1.Managing Your Files using the Drop Box................................................................................................................. 403.1.1.1.Drag and Drop Files to Online Storage........................................................................................................... 41

3.1.2.Managing Your Files using Windows Explorer......................................................................................................... 423.1.2.1.Copying/Moving Folder/Files Between Your Local System and Online Storage Space..................................433.1.2.2.Creating New Folders in Your Online Storage Space......................................................................................443.1.2.3.Deleting Folders/Files from Your Online Storage............................................................................................453.1.2.4.Restoring Deleted Folders/Files...................................................................................................................... 463.1.2.5.Renaming Folders/Files in Your Online Storage Space..................................................................................463.1.2.6.Synchronization of Folders.............................................................................................................................. 47

3.2.Managing Your Files Using the Web Interface................................................................................................................... 493.2.1.Uploading Files to Your Online Storage.................................................................................................................... 523.2.2.Downloading Files from Your Online Storage........................................................................................................... 553.2.3.Renaming Files/Folders at Online Storage............................................................................................................... 573.2.4.Creating New Folder in Your Online Storage............................................................................................................ 583.2.5.Copying Files among Folders in Your Online Storage.............................................................................................. 59

Comodo Online Storage User Guide | © 2011 Comodo Security Solutions Inc. | All rights reserved 2


3.2.6.Moving Files among Folders in Your Online Storage...............................................................................................613.2.7.Deleting Files from Your Online Storage.................................................................................................................. 623.2.8.Sharing your Files from Online Storage .................................................................................................................. 633.2.9.Viewing the Log of Your Activities on COS............................................................................................................... 65

4.Using Live Help........................................................................................................................................................................ 664.1.Launching and using the Service ..................................................................................................................................... 67

5.Getting Updates........................................................................................................................................................................ 696.Diagnostics............................................................................................................................................................................... 707.Viewing Your Account Details................................................................................................................................................. 70

7.1.Upgrading Your Account.................................................................................................................................................... 727.2.Download the COS client and the Comodo Backup application........................................................................................767.3.Managing Your Account..................................................................................................................................................... 76

8.Uninstalling Comodo Online Storage Client.......................................................................................................................... 79Appendix - Comodo BackUp and Comodo Online Storage Client..........................................................................................82About Comodo............................................................................................................................................................................ 83



1. Comodo Online Storage - Introduction

Comodo Online Storage (COS) is a fast, secure online storage service that provides essential disaster recovery for mission critical or otherwise important files in the event of damage, deletion or theft. Files and data of all types are stored on Comodo's highly secure servers and can be accessed over the Internet from anywhere in the world. In the event something goes wrong with your hard drive, or you lose your system in a disaster or to burglary, you can retrieve your precious files instantly by logging into your account and restoring the backed-up files and data. Your Online Storage space can be mounted as a virtual drive simultaneously on multiple systems - and you can manage your stored files using Windows Explorer as you would with any local drive or partition. Any changes made will be instantly visible on all other computers that are configured to connect to this virtual drive. In addition, your online drive is accessible by programs such as Windows Media Player and iTunes, so you can listen to music from this virtual drive directly as you would from your own system. Your Comodo Online Storage account is not just for files and directories - it can also be used to backup your mail and mail account settings, IM conversations, game saves, disks and partitions (sector-by-sector image), registry keys and more.

Comodo Online Storage service can also be accessed through an intuitive web interface at http://online-storage.comodo.com/index.php without the need of COS client installed in a computer. The web interface has a streamlined tab structure. The files are sorted depending on their types and are listed under the respective tabs. This enables easy identification of the files you want to access at any moment. You can upload files from any computer, download files to any computer from your online storage, rename files on your online storage space and much more, from through the Web Interface directly.

Guide StructureThis guide is intended to take the user through the installation, sign-up for online storage account and use of Comodo Online Storage Client.

• Comodo Online Storage - Introduction

• System Requirements• Installing Comodo Online Storage Client• Starting Comodo Online Storage Client

• 'How To...' Tutorials

• How to Download and Install the COS Client• How to Create an Online Storage Account• How to Log into Your Account and Access Your Files from Anywhere• How to Upload Your Files to Online Storage• How to Schedule Regular Backups to Online Storage• How to Automatically Syncronize Local Folders to Online Storage• How to Restore Files/Folders from Your Online Storage

• Managing Your Files on Online Storage

• Managing Your Files using the COS Client• Managing Your Files using the Web Interface

• Using Live Help

• Getting Updates

• Diagnostics

• Viewing Your Account Details

• Upgrading Your Account• Download the COS Client and Comodo BackUp Application• Managing Your Account


http://online-backup.comodo.com/index.php

http://online-backup.comodo.com/index.php


• Uninstalling Comodo Online Storage Client

• Appendix - Comodo BackUp and Comodo Online Storage Client

1.1.System RequirementsTo ensure optimal performance of Comodo Online Storage client, please ensure that your PC complies with the minimum system requirements:

Supported Operating Systems

Windows 7 (32bit and 64bit)

Windows Vista (Home/Business/Ultimate) (32bit and 64bit)

Windows XP SP2 (Home/Professional) (32bit and 64 bit)

Windows 2003 Server (32bit and 64 bit)

Windows 2008 Server (32bit and 64bit)

Minimum Hardware

Intel Pentium III Processor or higher

256 MB RAM

23 MB Disk Space

1.2.Installing Comodo Online Storage ClientBefore you install Comodo Online Storage (COS) client, read the installation instructions carefully and also review the system requirements listed in this chapter. Quit all other Windows programs before installing COS client as other interfere with the installation.

After downloading the COS client setup file to your local hard drive, double click on Setup.exe to start the installation wizard.

Step 1 - Choosing the Interface Language The set up program will start automatically and the Select Setup language dialog is displayed. COS client is available in several languages.

• Select the language in which you want the COS client to be installed from the drop-down menu and click 'OK'.

Step 2 - End User License AgreementComplete the initialization phase by reading and accepting the End User License Agreement (EULA).



• Read the EULA fully and click 'I Agree' to continue installation. If you want to cancel the installation, click 'Cancel'.

Step 3 - Select Installation FolderThe next screen allows you to select the folder in your hard drive for installing the COS client. The default path is C:\Program Files\Comodo\Comodo Online Storage.



If you want to install the application in a location other than the default location, click 'Browse' to choose a different location.

• Click the 'Back' button to review / change any of settings you specified before or click 'Install' to continue with installation process.

Step 4 - Setup ProgressA setup status dialog box is displayed. You can see a progress bar indicating that the files are being installed.

Step 5 - Registration AuthenticationThe Registration Authentication dialog is displayed. This step enables you to create a new account if you are a new user.



• If you are a new user, click the 'Create Account' button. You will be taken to the account sign-up page at https://os.comodo.com/online-storage-plans.php to create a new account with Comodo Online Storage. The detailed description on creating the new account is available in the section 'Creating Your Online Storage Account through COS Sign-up Page'.

• After creating the new account, enter your user name (your email address) and password that you had given in user details.

Note: You can also complete the installation without entering the username and password at this stage. But you will be asked to enter them while logging-in to your account through the COS client.

• If you already have a Comodo Online Storage Account, enter your username (your email address) and password.

• If you wish to sign up for news about Comodo products then select the check box 'Sign me up for news about Comodo products'. This is optional.

• If you wish to have more information on Comodo Online Storage service, click 'Learn More...' link. You will be taken to the home page of COS web interface at https://os.comodo.com/.

• Click 'Finish'. The installation will be completed and the client will be started. Also, a diagnostic report of the installation process will be displayed as a text file.


https://os.comodo.com/

https://os.comodo.com/online-storage-plans.php


1.3.Starting Comodo Online Storage ClientYou can also access Comodo Online Storage (COS) client through the Windows Start Menu, through the desktop shortcut or through the system tray icon.

1. Start MenuOn installing Comodo Online Storage (COS) client, the setup process creates an entry in the 'Programs' section of Windows Start Menu. You can start the COS client by clicking the 'Start' button and navigating to: Start > All Programs > Comodo > Comodo Online Storage > Comodo Online Storage.

2. Desktop ShortcutYou can also start the COS client by double-clicking or right-clicking and selecting open on the COS shortcut icon created on the desktop.

3. System Tray IconOn installation COS client creates a system tray icon displayed at the bottom right corner of the screen. You can double click on the system tray icon to start the client.



Right-clicking on the system tray icon opens a context sensitive menu with options for configuring the client.

• Open - If you are already logged in and if you select 'Open', the COS client displays the contents of the COS drive. If you are not logged in, the Login dialog opens.

• Show Drop Zone - Displays the Drop Box for drag-and-drop operations (Default = Selected). If you uncheck it, the Drop Box will not be displayed for file drag-and-drop operations.

• Get more online storage - Takes you to Comodo Online Storage purchase page, enabling you to sign-up for more online storage space, as per your requirement.

• Settings > Upload Print Screens - Uploads the print screen image file, to the online storage in .jpg format into the 'Dropped' Files folder on every press of the Print Screen key.

• Help - Opens the Comodo Online Storage online help guide. The Comodo Online Storage (COS) help guide contains detailed explanations of the functionality and usage of the application. The section Using Live Help explains other resources and options that are open to users who require further assistance.

Tip: The online help guide can also be accessed by clicking 'About' from the from the right click options and clicking 'Help Online' from the 'About' Dialog.

• About - Opens the About dialog and provides information about the application version, update status and copyright information.

The 'About' dialog also has shortcuts to access the online help guide for COS and to get Live Person help from Comodo. Refer to Getting Live Help for more details.

• Sign Out - Enables you to logout of your Comodo Online storage account with a single click.



• Exit - Closes the client.

2. 'How To...' TutorialsThe 'How To...' section of the guide contains guidance on using the Comodo Online Storage (COS) client effectively. Click the links below to go to a specific tutorial.

• Download and Install the COS Client• Create an Online Storage Account• Log into your Account and Access Your Files from Anywhere• Upload Your Files to Online Storage• Schedule Regular Backups to Online Storage• Automatically Synchronize Local Folders to Online Storage• Restore Files from Your Online Storage Space

2.1.How to Download and Install the COS ClientYou can download the Comodo Online Storage (COS) client from:

http://download.comodo.com/cos/download/setups/COS_setup.exe

After downloading the COS client setup file to your local hard drive, double click on Setup.exe to start the installation wizard.

Step 1 - Choosing the Interface Language The set up program will start automatically and the Select Setup language dialog is displayed. COS client is available in several languages.

• Select the language in which you want the COS client to be installed from the drop-down menu and click 'OK'.

Step 2 - End User License AgreementComplete the initialization phase by reading and accepting the End User License Agreement (EULA).


http://download.comodo.com/cos/download/setups/COS_setup.exe


• Read the EULA fully and click 'I Agree' to continue installation. If you want to cancel the installation, click 'Cancel'.

Step 3 - Select Installation FolderThe next screen allows you to select the folder in your hard drive for installing the COS client. The default path is C:\Program Files\Comodo\Comodo Online Storage.



If you want to install the application in a location other than the default location, click 'Browse' to choose a different location.

• Click the 'Back' button to review / change any of settings you specified before or click 'Install' to continue with installation process.

Step 4 - Setup ProgressA setup status dialog box is displayed. You can see a progress bar indicating that the files are being installed.

Step 5 - Registration AuthenticationThe Registration Authentication dialog will be displayed.



• If you are a new user, click the 'Create Account' button. You will be taken to the account sign-up page at https://os.comodo.com/online-storage-plans.php to create a new account with Comodo Online Storage. The detailed description on creating the new account is available in the section 'Creating Your Online Storage Account through COS Sign-up Page'.

• After creating the new account, enter your user name and password that you had given in user details.

Note: You can also complete the installation without entering the username and password at this stage. But you will be asked to enter them while logging-in to your account through the COS client.

• If you are an existing user, enter your username and password.

• If you wish to sign up for news about Comodo products then select the check box 'Sign me up for news about Comodo products'. This is optional.

• If you wish to have more information on Comodo Online Storage service, click 'Learn More...' link. You will be taken to the home page of COS web interface at https://os.comodo.com/.

• Click 'Finish'. The installation will be completed and the client will be started.

2.2.How to Create an Online Storage AccountYou can create an Online Storage account with Comodo by the following methods:

• Through Comodo Online Storage Sign-up page;

• Through Comodo Online Storage web interface;

• Through Comodo Accounts Manager interface;

• Through Comodo BackUp application.

2.2.1. Creating Your Online Storage Account through COS Sign-up pageThe Comodo Online Storage sign-up page is hosted at https://os.comodo.com/online-storage-plans.php. You can also



https://os.comodo.com/



access the page by clicking 'Create Account' button at the Registration Authentication step, during installation of COS client in your system.

The page allows you to select the package that meets your requirements.

Note: If you want to try the service with a 5GB storage space/year for free click 'Try Now'. For more details on the procedure to sign-up for a free trial account, refer to Creating Your Online Storage Account through Comodo Online Storage Web Interface . You can upgrade your account at any time for additional storage space and time.

Click the 'Sign up Now' button beneath the package you choose. You will be taken to the order placement form.

• The subscription pack you chose will be displayed pre-selected in the Package drop-down. Select the subscription package you want to use from the drop down list.

• Enter the User Details and Contact Information in the respective sections.



• If you are a new customer, select 'New User' and enter all the required information.• If you are already having an account with Comodo Online Storage, select 'returning user'. You will need to

enter only the email address and your existing Comodo account password.

Note: Fields marked with * are mandatory.

• Select your payment mode in the Payment Options section.

• Enter your Credit Card Details in the respective fields.

• Read the 'End User License and Subscriber Agreement' and accept to it by selecting 'I accept the Terms and



Conditions' checkbox.

• Click 'Place Order'.

Your order will be processed and a confirmation email will be sent from Comodo. You can use your email address as user name and password you specified during the ordering process to login to your Comodo online storage space. See How to Login into Your Account and Access Your Files from Anywhere for more details.

2.2.2. Creating Your Online Storage Account through Comodo Online Storage Web InterfaceThe web interface for Comodo Online Storage (COS) is available at http://os.comodo.com/. The web interface allows you to create your online storage account (free trial) of 5GB for one year. You can upgrade your account at any time to get additional storage space.

To create a new COS account

1. Visit http://os.comodo.com/.


http://online-backup.comodo.com/



2. Click 'Register' from the top-right. The Registration form will appear.

3. Enter your email address in the first field.

4. Enter a password of your choice in the second field and re-enter the password for confirmation in the third field. Your password should contain minimum eight characters



5. Click 'Register'. Your account will be created.

You can now login to your account using your email address as username and the password you entered during your account creation. You can use the same username and password to login to Comodo Online Storage client installed in your computer.

2.2.3. Creating Your Online Storage Account through Comodo Accounts Manager Interface

• Visit the Comodo Accounts manager page at https://accounts.comodo.com. The 'Register or Log In' page will be displayed.


https://accounts.comodo.com/


• Click the 'register' link.

The 'Sign Up' page for all the services offered by Comodo will be displayed.

• Click 'Sign Up to Comodo Online Storage Service' link.The Comodo Online Storage Sign-Up Page will be displayed.



• Select the subscription package you want to use from the drop down list displayed.

• Enter your email address in the 'Login' field and a password for Comodo Online Storage account in the 'Password' and 'Password Confirmation' fields.

• Enter the User Details and Contact Information in the respective fields.



Note: Fields marked with * are mandatory.

• Select your payment mode in the Payment Options section.

• Enter your Credit Card Details in the respective fields.



• Read the 'End User License and Subscriber Agreement' and select 'I accept the Terms and Conditions' checkbox.

• Click 'SIGN UP'

Your order will be processed and a confirmation email will be sent from Comodo. You can use your email address as user name and password you specified during the ordering process to login to your Comodo online storage space.

2.2.4. Creating Your Online Storage Account Through Comodo BackUp ApplicationYou can create your online storage account through the Comodo BackUp application, if installed on your computer. You can also upload your files to the online storage location and manage your files on line through the same application.

To create a new COS account

• Click Online Backup from the left hand side navigation pane and click Online Backup tab. The Online Backup pane will appear.

This interface enables you to create a new account with Comodo Online Storage by clicking the 'Register Now' link.

The process is covered in more detailed manner in the dedicated Comodo BackUp User guide at http://help.comodo.com/topic-9-1-281-2732-Comodo-BackUp-Introduction.html.

2.3.How to Log into Your Account and Access Your Files from AnywhereYou can log into you Comodo Online Storage (COS) account from any system and from anywhere by three ways:

• Through COS client installed in the system;


http://help.comodo.com/topic-9-1-281-2732-Comodo-BackUp-Introduction.html


• Through COS Web interface;

• Through Comodo BackUp application.

2.3.1. Logging-in through COS Client1. Start the COS client by any one of the methods mentioned above. The login window will appear.

2. Enter your username (your email address) and password in the respective fields and click 'Login'.

After you've logged in successfully, your online storage space will be displayed as a local drive in the system through which you have logged in.



You can access your files from the virtual drive as you do with the files in the other physical drives.

2.3.2. Logging-in through COS Web Interface

1. Visit the Comodo Online Storage page at http://online-storage.comodo.com/

2. Click 'Login'. The login form will appear.

3. Enter your user name (your email address) as registered during sign-up and password in the respective fields and click 'Login'.




You will enter into your online storage space. Your files will be displayed according to their categories under different tabs.

The interface allows you to upload files from the computer through which you have logged-in to your online storage space and access your files online.

2.3.3. Logging-in through Comodo BackUp ApplicationYou can login to your online storage account through the Comodo BackUp application, if installed on your computer. You can also upload your files to the online storage location and manage your files on line through the same application.

To login to your online storage

• Click Online Backup from the left hand side navigation pane and click Online Backup tab. The Online Backup pane will appear.



This interface enables you to login to your online storage with the user name and password of your COS account.


2.4.How to Upload Your Files to Online StorageUploading your valuable files to online storage not only enables you to access the files from anywhere in the world but also reduces your system's hardware requirements for storage. The files are preserved safely and are capable of being retrieved even if your system crashes. You can upload your files to your online storage space by three ways:

• Through Comodo Online Storage (COS) client;

• Through COS Web Interface;

• Through Comodo BackUp Application

2.4.1. Uploading Your Files through Comodo Online Storage ClientOnce you have logged-in to your Comodo Online Storage (COS) account successfully, your online storage space will be mounted as a virtual drive in your system and will be displayed as a local drive in your Windows Explorer.

To upload files from your system to online storage

• Open the Comodo Online Storage Drive from your Windows Explorer.

• Copy the folder or file in your local drive that you want store in your online storage space.




• Paste the folder or file to the Comodo Online Storage Drive. Your files/folders will be automatically uploaded to your online storage space.

You can also drag and drop the folders/files that you want to upload to your storage space to the COS Drop Box.

• Click here to know more details.

2.4.2. Uploading Your Files through Comodo Online Storage Web InterfaceYou can login to Comodo online Storage (COS) web interface at http://online-storage.comodo.com/ to upload and manage your files.


1. Login to your account COS account through the web interface

2. Select the destination folder in the online storage space.

3. Click the 'Upload' button from the left hand side (LHS) navigation pane.




The file/folder upload wizard will start.

4. Click 'Browse for files' and navigate to the folder(s)/file(s) to be uploaded. You can select multiple items to be uploaded by pressing and holding the 'Ctrl' key.



The selected items will be queued for uploading. You can add more items to the queue by clicking 'Browse for files' and navigating to the folder(s)/file(s) repeatedly.

5. Once you have added all the items to be uploaded, Click Upload. The upload progress of each item will be displayed.



On completion, the list will be exhausted and the files uploaded message will appear.

2.4.3. Uploading Your Files Through Comodo BackUp ApplicationYou can upload your files and folders to your online storage space through the Comodo BackUp (CB) application, if installed on your computer. The Online Storage interface of Comodo Backup enables easy drag-and-drop operation of the files to be



uploaded from your computer to the online storage space.

To upload files to your online storage

1. Login to your COS account from Comodo Backup.

Upon successful login, your user name is displayed in the tab structure area and the disk partitions and folders of your system are displayed as a tree structure in the left hand side pane and the folders and files in your online storage space are displayed as a tree structure in the right hand side pane.

The status bars above the panes display the usage state of your local hard disk and your online storage space.

2. Select the destination folder in the online storage

3. Select the folder/file to be copied from the local system

Tip: Use Control/Shift keys to select multiple folders/files at once.

4. Click the right arrow to copy the selected folders/files to the online storage.

• Alternatively, you can select the folders/files to be copied, drag and drop to the destination folder.

This interface also enables you to download files from your online storage to the computer system through which you have logged-in. The process is covered in more detailed manner in the dedicated Comodo BackUp User guide at http://help.comodo.com/topic-9-1-281-2732-Comodo-BackUp-Introduction.html.

2.5.How to Schedule Regular Backups to Online StorageNow that you have signed up for a Comodo Online Storage (COS) account, the next step is to back up your files to the online storage space. The easy and quick way is using the powerful Comodo Backup application. Follow the steps given below:




1. Start Comodo BackUp application, if installed in your system or download the Comodo BackUp setup file from http://backup.comodo.com/ and install it in your computer.

2. Click 'Backup Now' on the summary screen.

3. Select 'Fewer options' mode or 'More options' mode to create your backup job. 'More options' mode allows granular configuration of your backup job and is suitable for advanced users. 'Fewer options' mode is suitable for most users and allows you to create a backup job in the least number of steps.

4. Select the files, folders and other important areas that you want to back up from the 'Backup Source' area and click 'Next'.

5. Select 'COMODO Online Storage' as the 'Backup Destination'.

6. Enter your username (email address) and password then click 'Sign In' (remember to enable 'Sign In Automatically')

7. Click the alarm clock icon to configure a backup schedule

8. Click 'Next' if you wish to configure advanced backup settings.

9. Click 'Backup Now' when you are ready to start copying the selected items to online storage.

That's it. Comodo Backup will begin copying your files over to your online storage immediately. Future backups will run according to the schedule you specified.

For more details on using Comodo Backup application, please refer to the online guide at http://help.comodo.com/topic-9-1-281-2732-Comodo-BackUp-Introduction.html

2.6.How to Automatically Synchronize Local Folders to Online StorageThe 'Online Sync' feature will automatically and immediately copy any modified files from a specific local folder straight into the copy of it in your online storage space. Synchronizing files/folders in this way means any changes you make to the files in the




http://backup.comodo.com/


local folder will be instantly reflected in the online storage. The length of time it takes to synchronize may vary depending on the amount of data being transferred and the speed of your Internet connection.

You can set for automatic synchronization of folders by two ways:

• By right-clicking on the folder;

• Through Comodo BackUp application

2.6.1. Setting for Automatic Synchronization of a Folder from Context Sensitive MenuComodo Online Storage (COS) client installed in your system creates an option in the context-sensitive menu that is displayed on right-clicking a folder from Windows Explorer. The option 'Sync to Comodo Online Storage' enables setting a folder for automatic synchronization with the copy of it in the online storage.

1. In Windows Explorer view, right-click on the file/folder that you want to sync with its copy folder in the online storage.

2. From the context sensitive menu, select the 'Sync to Comodo Online Storage' option.

That's it. Now the selected folder is synchronized to the online folder. Click here to know more about synchronization.

2.6.2. Setting for Automatic Synchronization of a Folder through Comodo BackUp ApplicationYou can set for automatic synchronization of a folder to your online storage space through the Comodo BackUp (CB) application, if installed on your computer. The Online Storage interface of Comodo Backup enables easy selection of folders from your computer to be synced with your online storage space.


Upon successful login, your user name is displayed in the tab structure area and the disk partitions and folders of your system



are displayed as a tree structure in the left hand side pane and the folders and files in your online storage space are displayed as a tree structure in the right hand side pane.


2. Select the destination folder in the online storage

3. Select the folder/file to be synced from the local system.

4. Click the 'Sync' button.


2.7.How to Restore Files/Folders from Your Online StorageIn case if some files or folders in your local drive are corrupted or lost, you can easily restore them from the Online Storage space. If you had chosen the sync option, the folder in your online storage will be automatically updated with the latest modifications done in files and folders in the synced folder. The files/folders can be restored by three ways:

• Through COS client

• Through COS Web Interface

• Through Comodo BackUp application

2.7.1. Restoring Your Files/Folders Through COS Client The easy and fast way of restoring your files/folders from your online storage space is through COS Client. Logging-in to your COS account through the client mounts your online storage space as a virtual drive in your system, and makes it accessible as a local drive.




To restore your files/folders

1. Login to your COS account. Your online storage space will be mounted as a virtual drive in your system.

2. Select the folder from the online storage virtual drive.

3. Copy and paste the folder to your local drive.

That's it. The folders are now restored to your local drive.

2.7.2. Restoring Your Files Through COS Web InterfaceYou can login to Comodo online Storage (COS) web interface at http://online-storage.comodo.com/ to restore your files to desired location in your system.

To restore your files


2. Navigate to the file in the web interface.

3. Moving the mouse cursor over the required file displays a blue download icon at the right end of the row.

4. Right-click the download icon and select the option to download the target from the context-sensitive menu. The option will vary depending on the browser you use. Some examples are given below:

• Save Target As...• Save Link As...• Download Linked File• Save Linked Content




In the 'Save As' dialog select the destination in your system.

That's it. The file is now restored to your local drive.



2.7.3. Restoring Your Files Through Comodo BackUp ApplicationYou can restore your files and folders from your online storage space through the Comodo BackUp (CB) application, if installed on your computer. The Online Storage interface of Comodo Backup enables easy drag-and-drop operation of the files to be downloaded from your computer to the online storage space.

To restore files/folders from your online storage


Upon successful login, your user name is displayed in the tab structure area and the disk partitions and folders of your system are displayed as a tree structure in the left hand side pane and the folders and files in your online storage space are displayed as a tree structure in the right hand side pane.


2. Select the destination folder in your system

3. Select the folder/file to be restored from the online storage


4. Click the left arrow to copy the selected folders/files from the online storage to your system.

• Alternatively, you can select the folders/files to be copied, drag and drop to the destination folder.The process is covered in more detailed manner in the dedicated Comodo BackUp User guide at http://help.comodo.com/topic-9-1-281-2732-Comodo-BackUp-Introduction.html.




3. Managing Your Files on Online Storage

Comodo Online Storage (COS) is an easy to use online storage space that allows you to maintain secure copies of your valuable data. Files stored on COS can be accessed from any computer, whenever and wherever you need them.Comodo offers a variety of ways to access files stored on COS:

• COS client - a lightweight application that allows you to simply drag and drop files into a 'drop box' for uploading to online storage. Apart from the usual file management capabilities, the client also lets you quickly add selected text, images, web pages, print screens and browser bookmarks to your storage space. See 'Managing Your Files using the COS Client' for more details.

• Web Interface - Comodo's streamlined web interface lets you securely access and manage your files from any internet connected computer in the world. To access the interface now, visit http://online-storage.comodo.com/ and click 'Login'. See Managing Your Files using the Web Interface for more details.

• Comodo Backup Software - Comodo's powerful backup solution offers home and business users a wealth of scheduling options and backup types. Files on COS can be accessed through Comodo Backup's built in file explorer.

3.1.Managing Your Files using the COS ClientUpon successful login to your account through the Comodo Online Storage (COS) client from your system, the client:

• Displays a non-intrusive drop box that enables you to directly drop the files/folders, screen captures images, and your browser bookmarks to your online storage space. See Managing Your Files Using the Drop Box for more details.

• Mounts your online storage space as a virtual drive in your system and displays it as a local drive in 'My Computer' window. You can access the files and folders in this drive as if you do with any other hard drive partitions. See Managing Your Files using Windows Explorer for more details.





3.1.1. Managing Your Files using the Drop BoxCOS client displays a Drop Box to conveniently upload your files to your online storage space. The Drop Box is non-intrusive as it appears only whenever you drag a file to drop into it and is translucent avoiding hindrance to view of the portion of the screen behind it. The drop box adds every dropped file to a queue and uploads all added items to your online storage space in a folder named 'Dropped Files'.

Note: The Drop-Zone will be displayed only if the option 'Show Drop Zone' is enabled in the right-click options of the COS client System Tray icon.

An important advantage of the drop box is that when the upload is interrupted due to some reason, say system failure or power loss, the COS client resumes the files upload from where it left off without the need for you to start all over again. You can drag-and-drop various contents given below:

• Files and Folders - You can directly drag the selected files and folders to the COS system tray icon and drop them to the drop-zone that appears. The files and folders will be added to 'Dropped Files' folder in the online storage space.

• Selected text from documents or web pages - You can select the required portion of text from a document or a web page and drag-and-drop it (by holding the 'Ctrl' key) to the drop-zone. The COS client will create files with .txt extension in the 'Dropped Files' folder in the online storage space. The files will be time-stamped in their file names for your identification.

• Images from documents or web pages - You can drag the required image(s) from a document or a web page and drop them (by holding the 'Ctrl' key) to the drop-zone. The COS client will create image file(s) with .jpg extension in the 'Dropped Files' folder in the online storage space. The files will be time-stamped in their file names for your identification.

• Print Screen images - The images captured whenever you press 'Print Screen' key will be saved directly to the online storage space. The images will be saved as .jpg files in the 'Dropped Files' folder. The files will be time-stamped in their file names for your identification.

Note: You should have selected this option from the right click options of the COS client System Tray icon.

• Bookmarks - You can drag the Bookmarks directly from the 'Favorites' drop-down menu of your browser and drop-them to the drop-zone. The dropped bookmarks are saved as .url files in the 'Dropped Files' folder in the online



storage space. The files can be downloaded to a different location in the same computer or in a different computer, creating shortcuts for the webpages, located by the bookmark URLS.

Tip: To export all the saved bookmarks from you system to the online storage, you can drag and drop the 'Favorites' folder in <Windows installation drive, usually C>:\Documents and Settings\<your user name>\ to the drop-zone.

See the next section Drag and Drop Files to Online Storage for more details on using the Drop Box.

3.1.1.1. Drag and Drop Files to Online Storage

1. Select the item(s) from your local storage drives that you want to drop into your online storage space.

2. Drag the selected items to the right of the screen.

The Drop Box tray appears.

This zone appears at the right of the screen by default, and you can change the location of the drop box by just dragging it. This new location persists even after restart or shutdown.

3. Drop the selected items into the tray. The Drop Box displays the total size of the items to be dropped.

The dropped items will be uploaded one by one in the order they were selected and the progress is displayed for the entire list of items to be uploaded.



• To pause and resume the entire upload, press the pause button and resume button respectively.

• Press the cancel button to cancel the upload, which will cancel uploads of all items in the queue.

When the uploading operation is completed, the 'Show Files' link at the bottom of the tray will be displayed.

Clicking the 'Show Files' link will open the 'Dropped Files' folder in the online storage drive mounted in your system. This folder contains the uploaded files.

• See 'Managing Your Files using the Drop Box' for an overview of the Drop Box feature.

3.1.2. Managing Your Files using Windows ExplorerAfter logging into your account through the COS client, your online storage space is displayed as a local drive in Windows Explorer.



To open Windows Explorer:• All Windows systems - click 'Start > Run - type 'explorer' (minus quotes) in the search box or press Windows key + E

from the key board.

• Windows XP/Vista/ 7 - click 'Start > Programs > Accessories > Windows Explorer and click 'My Computer' from the left hand side navigation pane. (Classic Start Menu)

• Windows XP/Vista/ 7 - click 'Start > All Programs > Accessories > Windows Explorer and click 'My Computer' from the left hand side navigation pane. (Default Start Menu)

You can drag / drop files in or out of this drive as if it were a local drive. You can also play music and video files, edit documents and view photos directly without having to download them first.

Click the following links to find out more:

• Copy folders/files between your local system and online storage space.

• Create new folders in your online storage space.

• Delete folder/files from your online storage space.• Restore files deleted from your online storage space.• Rename folders/files in your online storage space.• Synchronize the contents of a folder/file in your system with copy of the same in the online storage space.

3.1.2.1. Copying/Moving Folder/Files Between Your Local System and Online Storage SpaceComodo recommends you to have backups of your valuable files or folders in your online storage space, set with automatic synchronization. This way, you can always restore your valuable files from your online storage space, if those in your local storage are corrupted or deleted accidentally. Restoring the files from from your online storage space to your system, requires only copy and paste operation.

You can copy or move the files and folders among your local system drives and the online storage drive through Windows Explorer.

• Select the folder/file that you want to copy or move from the source folder (online storage drive or local drive)




• Click 'Edit' > 'Copy' or 'Edit' > 'Cut' from the menu bar or right click on the item and select 'Copy' or 'Cut' from the context sensitive menu.

• Navigate to the location (folder in local drive or online storage drive) into which you want to copy or move the item .

• Click Edit > Paste from the menu bar or right click and select 'Paste' from the context sensitive menu.

• Alternatively, you can select the folders/files to be copied, drag and drop to the destination folder.

3.1.2.2. Creating New Folders in Your Online Storage SpaceYou can create new folders in your online storage space, as you do with your local storage drives through Windows Explorer.

• Open the online storage drive through Windows Explorer.

• Click 'File' > 'New' > 'Folder' from the menu bar.



• Alternatively, right-click and select New > Folder from the context-sensitive menu.

3.1.2.3. Deleting Folders/Files from Your Online StorageYou can delete files and folders in your online storage space, as you do with your local storage drives through Windows Explorer.

• Select the folder/file that you want delete in the online storage drive.


• Click 'File '> 'Delete' from the menu bar or press the 'Delete' key from the keyboard.

• Alternatively, right-click on the folder/file that you want to delete and select 'Delete' from the context-sensitive menu.



The deleted folders/files will be sent to Recycle Bin in the system from which you have logged in.

3.1.2.4. Restoring Deleted Folders/FilesThe files/folders that you have deleted from the online storage space are moved to the Recycle Bin of the system from which you have logged-in. You can restore those files directly from the Recycle Bin easily.

• To restore the deleted folders/files from your online storage space, open Recycle Bin in your system, by double clicking on the |Recycle Bin icon from the desktop, double-click on the folder/file and click 'Restore' in the File Properties dialog.

• Alternatively, open Recycle Bin in your system, by double clicking on the |Recycle Bin icon from the desktop, right-click on the deleted folder/file in your Recycle Bin and select 'Restore' from the context-sensitive menu.

The folders/files will be restored to the online storage space .

3.1.2.5. Renaming Folders/Files in Your Online Storage SpaceYou can rename files and folders in your online storage space, as you do with your local storage drives through Windows Explorer.

• Select the folder/file that you want rename in the online storage drive.

• From the menu bar, click on 'File > Rename.



• Alternatively, right-click on the folder/file that you want to rename and select 'Rename' from the context-sensitive menu.

3.1.2.6. Synchronization of FoldersThe Sync feature in the Comodo Online Storage (COS) client allows synchronization of folders with their copies in your online storage space. Once set for automatic synchronization for a folder, the folder will be copied to the 'Sync' folder created in your online storage space and a synchronization schedule will be created and the changes made to the files inside the folder in your local storage will be automatically reflected in the online storage and vice-versa. The time taken for synchronization depends on the size of the files and your Internet connection speed.

To synchronize the contents of a folder

1. In Windows Explorer view, right-click on a folder in your system that you want to sync with your online storage.

2. Select the 'Sync to Comodo Online Storage' from the context sensitive menu.



The folder will be marked with a special icon indicating that it is under synchronization with its copy at COS.

• If you want to release a synced folder from its synchronization state, right-click on the synced folder and select the 'Un-Sync from Comodo Online Storage' from the context-sensitive menu.



The files and folders in the synchronized folder will display different icons indicating their synchronization state.

• New files:

• Modified files:

• Successfully synchronized files:

3.2.Managing Your Files Using the Web InterfaceYour online storage can be accessed through intuitive Comodo Online Storage (COS) Web Interface available at http://online-storage.comodo.com/. The web based application allows you to login to your COS account from anywhere in the world and access your files at any time. This gives the convenience of uploading your files from your home or office computer and to download them from a remote site and vice-versa. You need not carry huge amount of data in portable memory devices like DVD's, BD's, portable hard disk drives which are prone to be lost, stolen or corrupted. Also, your valuable files are stored in Comodo Online Storage safely and passed on over Internet securely, preventing data theft during transit.

To access your online storage space through the Web Interface, you need to login to the web interface.





1. Visit http://online-storage.comodo.com/ through your browser

2. Click 'Login'. The login form will appear.

3. Enter your user name or email address as registered during sign-up and password in the respective fields and click 'Login'.




You will enter into your online storage space.

The web application sorts the files in your online storage space according to their type and displays them in a streamlined tab structure and enables you to identify the files you want easily when you are accessing them.

From this interface, you can:

• Upload files/folders from the system through which you are logged-in;

• Download your files from the online storage to the system through which you are logged-in;

• Rename the files;

• Create new folders in your online storage;

• Copy files among folders in your online storage;

• Move files among folders in your online storage;



• Delete files from your online storage;

• Share files from your online storage;

• View the log of your activities on COS.

3.2.1. Uploading Files to Your Online StorageThe Comodo Online Storage (COS) Web Application provides a simple file upload wizard to store your valuable files to your online storage.



2. Select the destination folder in the online storage space.

3. Click the 'Upload' button from the left hand side (LHS) navigation pane.

The file/folder upload wizard will start.



4. Click 'Browse for files' and navigate to the folder(s)/file(s) to be uploaded. You can select multiple items to be uploaded by pressing and holding the 'Ctrl' key.

The selected items will be queued for uploading. You can add more items to the queue by clicking 'Browse for files' and



navigating to the folder(s)/file(s) repeatedly.

5. Once you have added all the items to be uploaded, Click 'Upload'. The upload progress of each item will be displayed.

On completion, the list will be exhausted and the files uploaded message will appear.



3.2.2. Downloading Files from Your Online StorageYou can simply download any file onto the system from which you have logged-in to the COS Web Interface. This is useful when you are restoring corrupted/accidentally deleted files to your system or downloading your valuable files to a system different from the one from which you have uploaded, for example, you might have uploaded a file from your home computer and wish to download it to your work computer and vise-versa.

To download your files


2. Navigate to the file in the web interface.

3. Moving the mouse cursor over the required file displays a blue download icon at the right end of the row.

4. Right-click the download icon and select the option to download the target from the context-sensitive menu. The option will vary depending on the browser you use. Some examples are given below:

• Save Target As...• Save Link As...• Download Linked File• Save Linked Content



In the 'Save As' dialog select the destination in your system...

… and click 'Save' That's it. The file is now downloaded to your system.



3.2.3. Renaming Files/Folders at Online StorageYou can rename the files in your online storage as per your convenience through the web interface directly. This is very useful when you want to have date stamped backup files of different versions of an important file, renaming files created by dropping a piece of text, images, screen captures etc. as per your requirements and for quick identification.

To rename a file


2. Navigate to the file/folder in the web interface and select it by ticking the check box beside it.

3. Click the 'Rename' tab from the left hand side navigation pane.



4. Edit the file name and click 'Done' beside it.

The file name will be changed.

3.2.4. Creating New Folder in Your Online StorageYou can easily create new folders in your online storage space through the web interface directly and copy or move files into it.

To create new folder



1. Login to your account COS account through the web interface.

2. Navigate into the folder, into which you wish o create a new folder and click the 'New folder' tab from the left hand side navigation pane.

3. Enter a name for the new folder in the New Folder text box and click 'Done'.

The new folder will be created and will be ready for copying or moving files into it.

3.2.5. Copying Files among Folders in Your Online StorageYou can copy files and sub folders from one folder to another in your online storage space through the web interface directly.

To copy file(s)/sub-folders1. Login to your account COS account through the web interface.

2. Navigate to the folder from which you wish to copy the files/folders and select the items. You can select multiple items



by selecting the check boxes beside them. To select all the items at once, select the 'File Name' check box at the top of the list.

3. Click 'Copy To...' from the left hand side navigation pane.

4. Navigate to the destination folder to which the items have to be copied from the file structure displayed in the lower pane. Click on 'Drive' > 'Folder Name' > 'Sub Folder Name' to browse to the required folder.

5. Click 'Copy files here'. The selected files will be copied to the destination folder and a confirmation message will be displayed.



3.2.6. Moving Files among Folders in Your Online StorageYou can move files and sub folders from one folder to another in your online storage space through the web interface directly.

To move file(s)/sub-folders1. Login to your account COS account through the web interface.

2. Navigate to the folder from which you wish to move the files/folders and select the items. You can select multiple items by selecting the check boxes beside them. To select all the items at once, select the 'File Name' check box at the top of the list.

3. Click 'Move to...' from the left hand side navigation pane.

4. Navigate to the destination folder to which the items have to be moved, from the file structure displayed in the lower pane. Click on 'Drive' > 'Folder Name' > 'Sub Folder Name' to browse to the required folder.



5. Click 'Move files here'. The selected items will be moved to the destination folder and a confirmation message will be displayed.

3.2.7. Deleting Files from Your Online StorageYou can delete files and folders from your online storage space through the web interface directly.

To delete file(s)/sub-folders1. Login to your account COS account through the web interface.

2. Navigate to the folder from which you wish to delete the files/folders and select the items. You can select multiple items by selecting the check boxes beside them. To select all the items at once, select the 'File Name' check box at the top of the list.



3. Click 'Delete' from the left hand side navigation pane. A confirmation message will be displayed.

4. Click 'Yes'. The selected items will be removed from the folder in your online storage space.

3.2.8. Sharing your Files from Online Storage You can share your online storage files and folders through the web interface.

To share file(s)/sub-folders


2. Navigate to the folder from which you wish to share the files/folders and select the items. You can select multiple items by selecting the check boxes beside them. To select all the items at once, select the 'File Name' check box at the top of the list.



3. Click 'Share' from the left hand side navigation pane. Link icon will be displayed at the end of the selected files/folders

4. Click the link icon beside the file/folder that you want to share.

The web address of the shared file will be displayed in a message box.

5. Send this web address to the person with whom you want to share the file or folder.

6. The web address of the shared file or folder can be entered or copied and pasted in the address bar of any browser by recipient to view the contents.

The shared files or folders will be accessible to the recipients only as long as they are in shared mode.



To unshare file(s)/sub-folders


2. Navigate to the folder from which you wish to unshare the files/folders and select the items. You can select multiple shared items by selecting the check boxes beside them.

3. Click 'Unshare' from the left hand side navigation pane.

The selected items will no longer be accessible to the recipients of the web addresses.

Note: The web address of a shared item will remain unchanged as long as you don't unshare it. If you unshare it and share it again, the web address will be different and you may have to send the web address again to the person with whom you want to share the item.

3.2.9. Viewing the Log of Your Activities on COSCOS stores a log of all activities carried out through the COS client installed in your system and through the web interface. The

log can be viewed by clicking the book tab at the right end of the tab structure.



4. Using Live HelpComodo GeekBuddy is a remote assistance service offered by Security Experts in Comodo who can

access your computer through their Remote Desktop. Should you need any assistance or encounter a problem with your system, you can get an immediate solution from our computer experts by clicking 'Get help from a Geek Buddy' from the 'About' Dialog of Comodo Online Storage (COS).

Tip: The 'About' dialog can be accessed by right-clicking on the COS system tray icon and clicking 'About' from the right click options.



GeekBuddy includes the following services:

• Virus Diagnosis / Removal - Scanning your PC to check for viruses and spyware. Automatic/manual removal of the detected viruses.

• PC Tune Up - Running full scans to evaluate issues affecting your computer's performance. Fine Tuning key areas and improving speed and stability.

• Internet Login Protection - Activating your computer's basic security settings to prevent loss of sensitive data and identity theft.

• Email Account Set Up - Setting up your Internet-based email account - any provider, any account. Great for new computers and novice email users.

• Software Installation - Installing your Comodo products and customizing configuration for maximum security protection and efficiency.

• Printer Set Up and Troubleshooting - Installing or updating software and printer drivers, checking ink levels and configuring your printer to work on a wireless or wired network.

• Green PC - Optimizing your power management setting based on how you use your computer. Go green and save money on your electric bill.

• Computer Troubleshooting - Checking basic hardware conflicts in Windows.

Clicking the 'Get Help from a Geek Buddy' button will install the GeekBuddy client if you don't yet have it. For existing GeekBuddy customers, clicking the button will launch the service.

Next, see

• Launching and Using the Service

4.1.Launching and using the Service

You can open the GeekBuddy client in one of the following methods:

• From Comodo Online Storage (COS) client, Right click on the COS System Tray icon, click 'About' from the Right Click options and click 'Get help from Geek Buddy' from the 'About' dialog

• You can access the GeekBuddy by double clicking on the shortcut icon to GeekBuddy from the desktop;

• Click on the 'GeekBuddy' system tray icon or launch GeekBuddy from the Start Menu. Click 'All Programs > COMODO > GeekBuddy > Comodo GeekBuddy'.

The GeekBuddy welcome dialog will be displayed:



Register - Click the 'Register' link from the Registration screen. You will be taken to the GeekBuddy sign up page. After you complete the sign up steps, your license key will be sent to you by email. Once you have registered, you have to activate your services.

Activate your service - Start the GeekBuddy client and click 'Activate your service' from the welcome screen.

Enter the activation code you received through email and click 'Next'. Within seconds, a Comodo Support Technician will respond in a chat window and ask you to describe the problem.

Proceed to chat now - The easiest and fast way to get the services is by clicking the 'Proceed to chat now' link. Within seconds, a Comodo Support Technician will respond in a chat window and ask you to describe the problem.



Explain your problem. The technician will access your computer through a remote desktop and fix any problems. The trial service does not require a subscription.

5. Getting UpdatesComodo Online Storage (COS) client checks for the latest version and updates automatically on start up. The COS client downloads the components of the updates using the update manager and informs the user on the required actions for the updated modules to function. You can also check for the program updates manually from the About dialog.

To check for the updates1. Open the 'About' dialog by right clicking on the COS System Tray icon and selecting 'About' from the Right Click

Options.



2. Click 'Check for updates' from the about dialog.

If there are any new updates available, you will be notified and the updates will be downloaded and installed.

6. DiagnosticsComodo Online Storage (COS) client uses an automatic self-diagnostic feature to detect and report if there are any installation or file corruption problems.

The checks are done by many methods, depending on the item. For services ( e.g. Synchronization service, COS service), the diagnostics tool checks whether they are started and running properly. For application, executable and library files, the diagnostics tool looks for their current state check-sum and hash and compares them with standard values etc. Drivers are also tested for positive response.

7. Viewing Your Account DetailsOnce you have successfully signed-up to Comodo Online Storage (COS) account by installing the COS client, through the COS



Web Interface or the Comodo BackUp Application, you can login to the Comodo Accounts Manager, a centralized account management system, using the same username and password. Comodo Accounts Manager (CAM) enables you to view your account details, upgrade your account for more storage space, renew your subscription, and subscribe for other Comodo products and services.

You can login the Comodo Accounts Manager by two methods:

• Through the COS Web Interface;

• Through the CAM home page.

Logging-in through the Web Interface• Click 'Account Management' link at the top right corner of the COS Web Interface;

You will be taken to your account page.

Logging-in through CAM Home Page• Visit https://accounts.comodo.com/ and click Login.

The CAM login interface enables you to login with the same username and password that you specified during your COS account creation.


https://accounts.comodo.com/


Your account page will be opened. You can view your account details from the left hand side pane.

The links at the right hand side enable you to:

• Upgrade your account (if you have signed up for free trial) or renew your subscription;

• Download the COS client and the Comodo Backup application;

• Manage your account and subscribe for other Comodo Products and Services;

7.1.Upgrading Your AccountThe Comodo Accounts Manager (CAM) interface enables you to upgrade your account, if you have already signed-up for a free trial in order to purchase more online storage space and to renew your subscription, if it is due to expire.

To upgrade your account1. Login to the CAM interface

2. Click the Upgrade Account link from the right hand side pane.



You will be taken to the Comodo Online Storage Sign-Up page



3. Select the online storage space you need from the drop-down at the top

4. Fill in your contact information, your payment options...



… read the Terms and Conditions and accept to it by selecting the 'I accept the Terms and Conditions' check box.



5. Click 'SIGN UP.'

You will receive a confirmation email at the email address that you specified during your COS Account Creation and the additional storage space will be added to your account.

7.2.Download the COS client and the Comodo Backup applicationThe Comodo Accounts Manager (CAM) interface also allows you to download the COS client and the Comodo Backup Application for installation to your system.

To download COS Client and/or the CBU application 1. Login to the CAM interface

2. Click 'Download Online Storage client' or 'Download Comodo Backup Application' link from the right hand side pane depending on the item you want to download.

Details on installing Comodo Online Storage guide is available in the section ' Installing Comodo Online Storage Client' of this guide. Details on installing Comodo Backup is available in the dedicated Comodo Backup help guide at http://help.comodo.com/topic-9-1-281-2732-Comodo-BackUp-Introduction.html.

7.3.Managing Your AccountThe 'My Account' tab in the Comodo Accounts Manager (CAM) interface enables you to change your account/user details like your password, email address associated with your account etc. It also allows you to subscribe for other Comodo Products and services.

To change your account settings1. Login to CAM interface

2. Click 'My Accounts' tab. Your account details are displayed in the left hand side pane.




• To change your Password, click 'Change Password' link from the right hand side pane and fill the form that appears and....

… click 'Submit'. Your password will be changed. You can use your new password from the next login onwards.



• To change your Contact address and other details, click 'Change Contact Information' from the left hand side navigation pane and fill up the form that appears and...

… click 'Submit'.

• To change your email address that is associated with your account, click 'Change Email Address' link from the left hand side navigation pane. Fill-in the form that appears and...

… click 'Submit'. Only the email address attached to your account will be changed. Your username to login to Comodo Online Storage will remain same as that you entered during account creation.

• To change the details of the credit card(s) associated with your account, click 'Credit Cards Management' link from the left hand side panel. The details of the credit card you used earlier will be displayed. To add a new card, click Add Credit Card and fill-in the form with the details of the new card. This will help in pre-populating your credit card details when your are renewing your subscription, purchasing additional online storage space or subscribing for other Comodo Products or Services.

• To subscribe for other Comodo products or Services, simply click the corresponding link at the bottom of the page and follow the enrollment procedure.



8. Uninstalling Comodo Online Storage ClientTo uninstall Comodo Online Storage (COS) Client

1. Click Start > Control Panel

2. In the Control Panel, double-click Add/Remove Programs

3. In the list of currently installed programs, click Comodo Online Storage

4. Click the 'Remove' button.

Or

1. Click Start > All Programs > Comodo > Comodo Online Storage > Uninstall & Repair

The product configuration wizard will be started.



• Select 'Uninstall' and click 'Next'. The wizard will start uninstalling the client and the progress will be displayed...



… and on completion, the 'Uninstallation Complete' dialog will be displayed.

Your computer needs to be restarted for the complete removal of the COS client. To complete the Uninstallation wizard and restart the computer, save and close any other running programs and click 'Finish'. If you plan to restart the computer at a later time, unselect the 'Reboot now' check box and click Finish.

Note: The uninstallation will take effect only on restarting your system.



Appendix - Comodo BackUp and Comodo Online Storage ClientYour Comodo Online Storage (COS) account can be accessed by the following ways. Using:

• COS client (which this guide is about)

• COS Web Interface hosted at http://online-storage.comodo.com/

• Comodo BackUp - a fully fledged and easy-to-use BackUp application that helps home and business users protect their valuable data against damage or loss.

Comodo BackUp can be configured to upload files to COS according to a schedule of your choice and can also be used to manually manage your online files and folders. The software features many more powerful options than are available in the COS client. It can be downloaded from http://www.comodo.com/home/download/download.php?prod=comodo-BackUp.

You can get more details on Comodo BackUp on the Comodo website at: http://www.comodo.com/home/data-storage-encryption/comodo-BackUp.php.

The Comodo BackUp user guide is available at: http://help.comodo.com/product-9-Comodo-BackUp.html.Changes made to the files in your Online Storage are synchronized across Comodo BackUp (CB) and COS client applications. Any changes you make using one application will be reflected in the other. For example, if you log out of your COS account from either application, the COS drive is unmounted and your offline status is shown in both applications. Since you are accessing the same storage space, you can use either of the client to make changes in the files/folders in COS.

Users may want to consider using the Comodo BackUp application to configure granular BackUp schedules that cover multiple BackUp locations and profiles - and then use the COS client to quickly access their files from any computer in the world without having to install the full application.


http://help.comodo.com/product-9-Comodo-Backup.html

http://www.comodo.com/home/data-storage-encryption/comodo-backup.php

http://www.comodo.com/home/data-storage-encryption/comodo-backup.php

http://www.comodo.com/home/download/download.php?prod=comodo-backup

http://online-storage.comodo.com/


About ComodoThe Comodo companies are leading global providers of Security, Identity and Trust Assurance services on the Internet. Comodo CA offers a comprehensive array of PKI Digital Certificates and Management Services, Identity and Content Authentication (Two-Factor - Multi-Factor) software, and Network Vulnerability Scanning and PCI compliance solutions. In addition, with over 10,000,000 installations of its threat prevention products, Comodo Security Solutions maintains an extensive suite of endpoint security software and services for businesses and consumers.

Continual innovation, a core competence in PKI and a commitment to reversing the growth of Internet-crime distinguish the Comodo companies as vital players in the Internet's ongoing development. Comodo, with offices in the US, UK, China, India, Romania and the Ukraine, secures and authenticates the online transactions and communications for over 200,000 business customers and millions of consumers, providing the intelligent security, authentication and assurance services necessary for trust in on-line transactions.

Comodo Security Solutions, Inc. Comodo CA Limited

525 Washington Blvd. Jersey City,

NJ 07310

United States

Tel: +1.888.256.2608

Tel: +1.703.637.9361

Email: [email protected]

3rd Floor, 26 Office Village, Exchange Quay, Trafford Road, Salford, Greater Manchester M5 3EQ,

United Kingdom.

Tel : +44 (0) 161 874 7070

Fax : +44 (0) 161 877 1767

For additional information on Comodo - visit http://www.comodo.com.


http://www.comodo.com/

mailto:[email protected]