community transportation thinking outside the bus carolyn rader, atlanta regional commission ron...
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Community Transportation
Thinking Outsidethe Bus
Carolyn Rader, Atlanta Regional CommissionRon Roberts, Douglas County
Georgia Planning AssociationFall Conference
September 27, 2012
Percent Population 65+
Census 2010GA Counties
Source: US Census, ARC Research
Transportation Trends of Older Adults 55+ in the Atlanta Region
ARC/Carl Vinson Institute Survey Fall 2006
• Transportation Vouchers
• Travel Training
• RideSmart – On Demand model
• Walkable Community Assessments
• Volunteer Driver
• Flexible Route Shuttles
Senior Mobility Initiatives
Local Community ShuttlesThe Golden Shuttle – DeKalb County
• Flexibility• Freedom • Independence
For Older Adults, By Older Adults
•Public Private Partnerships•Mobility Management•Transportation Vouchers•Travel Training•Transportation Resource Directory•Senior Transportation Plan
Cobb County Department of Transportation and Cobb Senior Services
Building Partnerships - State/Local, Public/Private, Non-Profit, Faith Communities, Human Service Providers
Implementing Policies and Programs• PLAN 2040 Regional Development and Transportation
Plan• Livable Centers Initiative and Lifelong Communities• Human Services Transportation (HST) Coordinated PlanLaunching Successful Models – Transportation
Vouchers, Travel Training, Volunteer Driver Regional Mobility One-Click Center, Mobility
Management, ARDC State-wide Database
Regional HST Strategies and Initiatives
Transportation Options
A specializedservice
program forpeople withdisabilities
A specializedservice
program run by the local
council on theelderly
A specializedservice
program run by the local
school
A specializedservice
program run by the local
hospital
SeparateClients and
Policies
SeparateService
Providers
SeparatePrograms
Current Model
• Enhancing customer access to transportation services
• Coordination of services at the community level
• Disaggregated service delivery• Integration of transportation and Land
use• FOCUS ON THE CUSTOMER
The Vision
SeparateClients and
Policies
JointDispatching
andManagement
ManySeparateService
Providers
Desired Model Desired OutcomesHorizontal integration of institutions, clients and service providers.
For public transportation agencies, the mobility management function, roleand responsibility may parallel the models emerging in transportation andother business sectors…but the mobility management responsibility requires support from partners OUTSIDE the transit organization to be successful. Think outside the BUS!
TaxisHourly Rental CarsRidesharing/CarpoolingSluggingGuaranteed Ride HomeTransportation Management AssociationsVolunteer ProgramsVoucher ProgramsFeeder NetworksNon-profitsChurches ITN – Ride bankTravel BanksTravel NavigatorsTele-commuting and CentersTravel TrainingBus Buddies
About Slugging and Slug Lines
Slugging is a term used to describe a unique form of commuting found in the Washington, DC area. I t has thousands of vehicles at its disposal, moves thousands of commuters daily, and the best part, it’s FREE! Not only is it free, but it gets people to and from work faster than the typical bus, metro, or train. I t's unique because it is not a government sponsored commuter program, but one created out of ingenuity from local citizens to solve commuter problems.
See About Slugging
Slug Lines In the DC and Virginia Area
There are dozens of slug lines to help you get into the DC area.
Morning Slug Lines into the city Afternoon lines out of the city
Family of Services Family of Services
“Markets will no longer be driven by what manufacturerschoose to make and sell but by what customers want tobuy… People are starting to bundle together services thatwere once in different industries because their customerswant them to…
“The company of the future will tailor its products to eachindividual by turning customers into partners and givingthem the technology to design and demand what theywant.” Business Week, August 2000
This thought process and business model is where human service providers, Area Agencies on Aging, transportation agencies and planners need to evolve to as well.
THINK OUTSIDE THE BUS!
Questions?
Carolyn Rader, MCPPrincipal Program Specialist, Aging Services DivisionAtlanta Regional Commission404.463.3224crader@atlantaregional.comwww.atlantaregional.com
Ronald M. Roberts, Jr. AICPMulti-Modal Services Division ManagerDouglas County Transportation CenterPhone [email protected]