community technology and community building: early results from the camfield estates-mit creating...
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Community Technology and Community Building: Early Results from the Camfield Estates-MIT Creating Community Connections Project
October 17, 2002
Randal D. Pinkett, Ph.D.BCT Partners, LLC.
Atlanta Technology Summit
Building Community TechnologyBuilding Community TechnologyPartnersPartners
http://www.bctpartners.com
An IT consulting company that worksAn IT consulting company that workswith businesses and non-profits who use technology towith businesses and non-profits who use technology to
support change strategies, andsupport change strategies, andimprove their organizational effectiveness.improve their organizational effectiveness.
AgendaAgenda
I.I. OverviewOverview
II.II. MethodologyMethodology
- Web-Based Community Portal- Web-Based Community Portal
III.III. Early ResultsEarly Results
AgendaAgenda
I.I. OverviewOverview
II.II. MethodologyMethodology
- Web-Based Community Portal- Web-Based Community Portal
III.III. Early ResultsEarly Results
BackgroundBackground
Camfield Estates, Roxbury, MACamfield Estates, Roxbury, MA 102 units, approximately 300 residents102 units, approximately 300 residents Predominantly African-American (75%)Predominantly African-American (75%)
– 32% Hispanic / 68% Non-Hispanic32% Hispanic / 68% Non-Hispanic Camfield Tenants Association (CTA)Camfield Tenants Association (CTA) Participant in US Department of Participant in US Department of
Housing and Urban Development’s Housing and Urban Development’s (HUD) “Demo-Dispo” Program(HUD) “Demo-Dispo” Program
Project OverviewProject Overview
Camfield Estates-MIT Creating Camfield Estates-MIT Creating Community Connections Community Connections ProjectProject
A model as to how individuals, A model as to how individuals, families, and a community can use families, and a community can use technology to support their technology to support their interests and needsinterests and needs
Project SupportProject Support Camfield Tenants Camfield Tenants
Association (CTA)Association (CTA) MITMIT W.K. Kellogg W.K. Kellogg
FoundationFoundation Hewlett-Packard Hewlett-Packard
CompanyCompany RCNRCN Microsoft CorporationMicrosoft Corporation Williams Consulting Williams Consulting
ServicesServices ArsDigita CorporationArsDigita Corporation
Massachusetts Housing Massachusetts Housing Finance Agency (MHFA)Finance Agency (MHFA)
US Department of Housing US Department of Housing and Urban Development and Urban Development (HUD)(HUD)
US Department of US Department of CommerceCommerce
Lucent TechnologiesLucent Technologies Institute for African-Institute for African-
American eCulture (iAAEC)American eCulture (iAAEC) Trotter InstituteTrotter Institute Youth Build-BostonYouth Build-Boston
Project ContextProject Context Camfield Estates-MIT Creating Camfield Estates-MIT Creating
Community Connections ProjectCommunity Connections Project
INFRASTRUCTURE:INFRASTRUCTURE:
- State-of-the-art computers & software- State-of-the-art computers & software
- High-speed Internet- High-speed Internet
- Comprehensive training- Comprehensive training
- Neighborhood technology center- Neighborhood technology center
- Web-based community building system- Web-based community building system
AgendaAgenda
I.I. OverviewOverview
II.II. MethodologyMethodology
- Web-Based Community Portal- Web-Based Community Portal
III.III. Early ResultsEarly Results
INTRODUCTORYCOURSES
SPECIFICASSET-MAPPING
PRE-ASSESSMENT& AWARENESS
Surveys,Interviews &Marketing
IndividualSkills &Abilities
SPECIALIZEDCOURSES
Activity-Based&
Theme-Based
CreatingCommunity
Connections (C3)System
GENERALASSET-MAPPING
BroadCommunityBoundaries
SOCIOCULTURALCONSTRUCTIONS
& ASSETMOBILIZATION
COMMUNITYTECHNOLOG
Y
COMMUNITY
BUILDING
POST-ASSESSMENT& EVALUATION
June 2000June 2000
September 2000September 2000 June 2000June 2000
January 2001January 2001
August 2001August 2001
ProjectProjectMethodoloMethodologygy
November 2000November 2000
Camfield Catchment AreaCamfield Catchment Area
INTRODUCTORYCOURSES
SPECIFICASSET-MAPPING
PRE-ASSESSMENT& AWARENESS
Surveys,Interviews &Marketing
IndividualSkills &Abilities
SPECIALIZEDCOURSES
Activity-Based&
Theme-Based
CreatingCommunity
Connections (C3)System
GENERALASSET-MAPPING
BroadCommunityBoundaries
SOCIOCULTURALCONSTRUCTIONS
& ASSETMOBILIZATION
COMMUNITYTECHNOLOG
Y
COMMUNITY
BUILDING
POST-ASSESSMENT& EVALUATION
June 2000June 2000
September 2000September 2000 June 2000June 2000
January 2001January 2001
August 2001August 2001
ProjectProjectMethodoloMethodologygy
November 2000November 2000
AgendaAgenda
I.I. OverviewOverview
II.II. MethodologyMethodology
- Web-Based Community Portal- Web-Based Community Portal
III.III. Early ResultsEarly Results
Early ResultsEarly Results
Reinforced and expanded local tiesReinforced and expanded local ties Heightened awareness of Heightened awareness of
community resourcescommunity resources Improved communication and Improved communication and
information flowinformation flow Positive shift in participants’ Positive shift in participants’
attitudes and perceptions of attitudes and perceptions of themselves as learnersthemselves as learners
Question 2000 2001 t p
Residents recognized by name 29.7 39.5 -1.108 0.283
Residents talked to on a regular basis 10.2 9.2 0.604 0.553
Residents invited into your home 4.4 4.5 -0.043 0.966
Residents invited into their home 3.4 4.2 -0.790 0.440
Residents telephoned 2.4 4.6 -1.542 0.141Residents e-mailed 1.3 3.0 -1.978* 0.063
* Denotes statistical significance (|t| > 1.96 ; p < 0.05)
Reinforced and Expanded Local Reinforced and Expanded Local TiesTies
Social Network DataSocial Network Data
N=26
Resource 2000 2001 t p
Skills and abilities of other residents atCamfield Estates
11% 32% 3.284* 0.004*
Associations and organizations thatserve the community
26% 58% 1.278 0.217
Volunteer opportunities in thecommunity
0% 42% 3.684* 0.002*
Institutions located in the community(e.g., schools)
74% 84% 0.809 0.429
Social services and programs providedfor the community
26% 63% 3.240* 0.005*
Community projects, activities, andevents
11% 58% 4.371* 0.000*
Businesses located in the community 53% 63% 0.224 0.826
Products and services sold by localbusinesses
32% 32% 0.357 0.725
Employment opportunities in thecommunity
5% 37% 1.924 0.070
*Denotes statistical significance (|t| > 1.96 ; p < 0.05)
Heightened Awareness of Community Heightened Awareness of Community ResourcesResources
“Very Well Informed” and “Well Informed”“Very Well Informed” and “Well Informed”
* Denotes statistical significance (|t| > 1.96 ; p < 0.05) N=26
Improved Communication and Information Improved Communication and Information FlowFlow
Web Server LogsWeb Server Logs
Improved Communication and Information Improved Communication and Information FlowFlow
Proxy Server LogsProxy Server Logs
Rank Domain Rank Domain1. blackplanet.com 11. musicmatch.com2. yahoo.com 12. nick.com3. msn.com 13. wwf.com4. launch.com 14. gohip.com5. espanol.yahoo.com 15. peoplelink.com6. camfieldestates.net 16. shockwave.com7. oneplace.com 17. uproar.com8. boston.com 18. microsoft.com9. aol.com 19. simmons.edu10. collegeclub.com 20. nbci.com
Shift in Perception and Shift in Perception and AttitudeAttitude
Qualitative ResponsesQualitative Responses
“[The project] has changed my life in more ways than one. A good example of this is that I found enough courage to teach myself HTML. Had I not had this opportunity, I might still be looking to muster up the courage. I know that technology is key to the future and I know that I could personally do anything with it that I put my mind to.”
- Participant C33
Community Technology and Community Building: Early Results from the Camfield Estates-MIT Creating Community Connections Project
October 17, 2002
Randal D. Pinkett, Ph.D.BCT Partners, LLC.
Atlanta Technology Summit
Lessons Learned and Lessons Learned and RecommendationsRecommendations
Understand individuals, families, Understand individuals, families, and the communityand the community
Understand the social and cultural Understand the social and cultural environmentenvironment
Demonstrate relevance clearlyDemonstrate relevance clearly Acknowledge and support process Acknowledge and support process
and productand product Integrate community technology Integrate community technology
and community building holisticallyand community building holistically