community services – our role, responsibilities and processes
TRANSCRIPT
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COMMUNITY SERVICES – Our role, responsibilities
and processes
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CENTRAL COAST STRUCTURE
• There are 4 CSC’s on the Central Coast:• Peninsula CSC• Gosford CSC• Wyong CSC• Lakes CSC
• All CSC’s have:• 1 Triage Assessment Team• 2 Child Protection Teams• 1 Out of Home Care Team• 1 Strengthening Families Team
• There are District JIRT, ISS, Adolescent & C&FRU teams.
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KEEP THEM SAFE : WHAT DID IT MEAN TO CS?
• Community Services is part of the Department of Family and Community Services.
• Family and Community Services is comprised of:– Community Services– ADHC– Housing– Aboriginal Housing Office– Women NSW
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KEEP THEM SAFE : WHAT DID IT MEAN TO CS?
• Threshold changed to ‘Risk Of Significant Harm’ (ROSH)
• This resulted in a decrease in the number of reports received at a CSC.
• This has not altered the fact that Community Services will need to unallocate/close matters.
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KEEP THEM SAFE : WHAT DID IT MEAN TO CS?
• Introduction of Structured Decision Making (SDM)
• SDM is used at the Helpline to determine if a report meets the Risk of Significant Harm (ROSH) threshold.
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KEEP THEM SAFE : WHAT DID IT MEAN TO CS?
• Information Sharing Laws changed to enable better communication between all agencies.
• S16A was proclaimed – this allows agencies to share information about the safety, welfare & wellbeing of a child WITHOUT CS involvement.
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KTS – WHAT DOES IT MEAN
• Agencies/NGOs are responsible for assisting families that do not meet the ROSH threshold.
• Agencies have Child Wellbeing Units to assist in determining if a family should be reported to the Helpline
• Family Referral Services exist for non-Government Services
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TRIAGE ASSESSMENT
• Number of reports have decreased by approx. 40% since 26 Jan 2010
• Number of reports responded to has not changed – high risk matters remain unallocated
• Central Coast received 1720 reports July-Sept 2013
• Police, DEC and Health largest reporters
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TRIAGE ASSESSMENT
• Severity of reported risk/harm
• Co-existing factors
• Vulnerability of the child/young person
• CS history, criminal history, health history
• Involvement of other services and their ability to decrease risk
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TRIAGE ASSESSMENT
• Factors present for a Field Response:– Extreme/High Risk– Multiple co-existing child protection
factors– No protective adult for the child– CS/Police history– Little/no contact with other services
• Teams respond to crisis reports – a daily roster exists for these matters.
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CHILD PROTECTION STATISTICS
• The Central Coast is currently managing 74 Children’s Court matters, 3 District Court matters, 1 Supreme Court and 6 Family Law Court matters.
• Children’s Court matters take an average of 9 months to complete.
• Parent’s can appeal a Children’s Court order via a S90 application to the court / via District Court / via Supreme Court.
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TRANSFER OF OOHC TO NGOs
OOHC REFORM
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OUT OF HOME CARE
• Provides case management to children and young people in the long term parental responsibility of the Minister.
• There children can be placed in:– Kinship/Relative care– CS Foster Care– Agency Foster Care– Residential Settings– Independent Living– Self placed young
people/homeless/refuges
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DESIGNATED OOHC AGENCIES
• Statutory care placements can be case managed by CS OOHC CWs or designated agencies who have case management.
• A designated agency is an NGO service provider who has met the Children’s Guardian guidelines for accreditation.
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OUT OF HOME CARE STATISTICS
• The Central Coast has 1868 And young people in statutory OOHC.
• The Central Coast has establishment of 23 OOHC Caseworkers.