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BRATTLEBORO MEMORIAL HOSPITAL

COMMUNITY RESOURCES TABLE OF CONTENTS

I. Table of Contents – 2 II. Alcohol and Drug Abuse Treatment Page 3 III. Disability Services Page 4 – 5 IV. Domestic Violence Programs and Services Page 6 V. Faith Communities Page 7 VI. Financial Assistance Programs Page 8 – 9 VII. Food and Clothing Page 10 VIII. Fuel Assistance Page 11 IX. Healthcare Organizations Page 12 – 13 X. Healthcare Organizations – Free Clinics Page 14 XI. Healthcare Organizations – Homecare Page 15 XII. Housing Page 16 – 17 XIII. Information Referral and Advocacy Page 18 – 19 XIV. Legal Assistance Page 20 XV. Mental Health Providers Page 21 – 22 XVI. Mental Health Providers – Walk-in Clinics Page 23 XVII. Pregnancy Page 24

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XX. Older Adults/Services and Programs 5 Personal Emergency Response XXI. Older Adults/Services and Programs Page 26-27 Cares Organizations XXII. Durable Medical Equipment Page 28 XXIII. Skilled Nursing Facilities and Long Term Care Page 29 XXIV. Veterans Page 30 XXV. Children and Family Services Page 31-33 XXVI. Advance Directives Page 34 XXVII. Information/Referral Services Page 35 XXVII. Hospice Services Page 36

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ALCOHOL AND DRUG ABUSE TREATMENT AA Information Line Phone: 257-0665 Cost: No charge Hours: 24 hours/7 days Information on meetings and support for recovering alcoholics. AL-Anon and Ala-teen Information Line Phone: 254-3361 Cost: No charge Hours: 24 hours / 7 days Information on times, dates and locations of support group meetings for AI-Anon (friends and family members of alcoholics) and Ala-teen( teenage family members of alcoholics.) Health Care and Rehabilitation Services of Southeastern Vermont Address: 1 Hospital Court, Bellows Falls, VT 05101 Phone: 1-888-888-5144/ 1-800-622-4235/802-463-3947 Website: http://www.hcrs.orgHours: Monday - Friday, 8:30 - 5:00. Fees: Provided on an income-based sliding fee scales or accepts various insurances. Eligibility: Services to all residents of Windham and Windsor Counties and the Connecticut River Valley. Information: WRAP is a comprehensive drug and alcohol treatment system for the clinical treatment of addictive disorders. WRAP offers education, assessment, outpatient and intensive outpatient treatments for adults, youth, and families. Also school-based services, CRASH program, pharmacotherapy, community consultations and education. Maple Leaf Farm Associates Address: 10 Maple Leaf Road, Underhill, VT 05489 Phone: 800-254-5659; 802-899-2911 Info & Services Information: An array of services ranging from outpatient treatment to residential services. Outpatient services include assessment, individual and group therapies as well as psychoeducation. The residential programs include detoxification / crisis intervention, sobriety maintenance and transitional living. Their newest dual focus program serves those with both chemical dependency and secondary mental health issues and/or diagnosis. Starting Now/Retreat Healthcare Address: Anna Marsh Lane, Brattleboro, VT05302 Phone: 802-258-3705 Hours: Monday-Friday, 8-5 (office hours) Fees: Sliding fee scale based on income Eligibility: Anyone 18 years or older wanting to recover from alcohol or drug dependency within a 50-mile radius of Brattleboro. Information: Health services organization specializing in psychiatric and addictions services, provides assessment, individual counseling, intensive day/evening treatment, evaluation, intervention, early recovery group, training and consultation, educational presentations, and workshops.

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DISABILITY SERVICES Division for the Blind and Visually Impaired, State of Vermont Address: 262 River Street PO Box 919, Springfield VT 05156 885-9133 (voice and TDD) Cost: no charge Hours: 7:45 am-4:30 pm, M-F Information: Job counseling, training and placement for the blind and visually impaired. Also may provide job transportation, books, supplies, tools and limited financial support during training, independent living skills program and some financial assistance for eye-related medical conditions. Associated Cerebral Palsy of Vermont Address: 73 Main Street Room 402, Montpelier, VT 05602 Phone: 802-223-5161 Hours: Monday-Friday, 9:00 -1:00. Machine available for messages all other times. Fees: No charge. Information: Provides independent living skills training; adaptive equipment and toys; scholarships; school consultations; family support to people with cerebral palsy and other physical disabilities. Austine School for the Deaf Address: 120 Maple Street, Brattleboro, VT 05301 Phone: 802-258-9500 Website: austine.kI2. vt.us/welcome.htmHours: Office: Monday - Friday, 8:00 - 4:00. Fees: Costs covered by State education agencies. Information: Residential school for deaf and hearing impaired students ages 4 to 22. Core of the curriculum is language instruction with an individualized education plan developed for every student. Family, Infant and Toddler Program Address: 10 Oak Street, Brattleboro, VT 05301 Phone: 802-258-2414, 800-281-7852 Email: [email protected] Hours: Monday - Friday, 8:00-4:30 (Windham Region), 9:00 - 3:00 (Windsor South). Fees: Free evaluation. Information: Project for referral and coordination of services for special needs children under age 3 and their families and early intervention. National Multiple Sclerosis Society Address: 100 Dorset Street, # 12, South Burlington, VT 05403 Phone: 800-862-0912 Website: http://www.nmss.orgHours: Monday - Friday, 8:30 AM - 4:30 PM. Fees: Fee for some educational programs. Information: Provides information and referrals, education programs, a newsletter, a lending library, financial assistance for adaptive equipment, individualized assistance, support groups and peer-to-peer programs.

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DISABILITY SERVICES continued Vermont Assistive Technology Project Address: 103 South Main; Weeks Building, Waterbury, VT 05671-2305 Phone: 800-750-6355 Website: http://www.dad.state.vt.us/atpHours: Monday-Friday, 8-4:30 Fees: No charge. Information: Information and referral for funding and training for assistive technology. Website for Affordable Assistive Technology Website: www.getatstuff.comContact: Heidi Mohlman Tringe, Communications Director Vermont Agency of Human Services Phone: 802-241-2222 Email: [email protected] website offers New England residents the opportunity to buy, sell or donate a variety of used products ranging from communication devices and wheelchairs, ramps, and mobility devices. Vermont Association for the Blind and Visually Impaired Address: 38 Park Place, Suite 2, Brattleboro, VT 05301-6797 Phone: 802-254-8761/1-800-639-5861 Website: http://www.vavbi.orgHours: Monday-Friday, 8-4 Fees: No charge Provides rehabilitation, orientation and mobility instruction for adults, peer counseling, volunteer services. Assists visually impaired children and youth with vision assessment, information, referrals, living skills, career planning, Braille tutoring. National Multiple Sclerosis Society Address: 100 Dorset Street, # 12, South Burlington, VT 05403 Phone: 800-862-0912 Website: http://www.nationalmssociety.org Hours: Monday - Friday, 8:30 AM - 4:30 PM. Fees: Fee for some educational programs. Information: Provides information and referrals, education programs, a newsletter, a lending library, financial assistance for adaptive equipment, individualized assistance, support groups and peer-to-peer programs.

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http://www.getatstuff.com/

mailto:[email protected]


DOMESTIC VIOLENCE PROGRAMS AND SERVICES Domestic Violence & Sexual Assault After Hours Relief from Abuse Orders Phone: 800-540-9990 or 802-257-2830 Hours: 4:30 PM - 8:00 am. Fees: No charge. Information: Court clerk will arrange to meet domestic violence victims at police station to file for relief from abuse order at night or during the weekend. Women's Crisis Center Phone: 24 hour line 802-254-6954, business line 802-257-7364 Website: http://www.womenscrisiscenter.netHours: 24 hours a day, 7 days a week. Fees: No charge. Information: Provides shelter; police, medical, legal, court and welfare advocacy; peer counseling and support groups for women and children who have experienced domestic violence or sexual assault. Also provides education and community outreach about domestic violence. Women's Supportive Services of Sullivan County, NH Phone: 1-800-639-3130 Website: http://www.free-to-soar.orgHours: 24/7 crisis line Information: For adolescent, adult, female and male survivors of domestic violence, sexual abuse, sexual harassment and stalking. Same services offered to their families and families-in-transition. Visitors to the website can access more than 70 pages of information for victims and survivors of domestic violence, sexual assault, stalking, and sexual harassment. Women's Crisis Services of the Monadnock Region, Inc. Address: 12 Court Street, Keene, NH 03431 Phone: 603-352-3782(CRISISLINE) Information: Women's Crisis Services is a non-profit organization that offers assistance to victims of domestic violence and sexual assault. WCS provides confidential support, information and referral to victims, their families, and friends either over the phone, at the police station, at the hospitals or in person at the WCS office. Trained crisis intervention workers are available 24 hours a day through the crisis line.

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FAITH COMMUNITIES Advent Christian Church The Rev. Bruce Burks Phone: (o) 257-2341 (h) 257-1072 Agape Christian Fellowship The Rev. Brian Gantt Phone: (o) 257-4069 The Rev. Michael Gantt Phone: (o) 257-4069 (h) 254-8670 Centre Congregational Church Suzanne Curtis Phone: (c) 603-209-5684 The Rev. Marcia Cox Phone: (o) 254-4730 Bethel Chapel The Rev. Kevin Horien Phone: 254-6687 Trinity Lutheran Church The Rev. James Knowles Phone: (o) 257-0187 (h) 254-4220 West Brattleboro Baptist Church The Rev. Steven McClelland Phone: (o) 257-0187 (h) 257-0187 Guilford Community Church The Rev. Lise Sparrow Phone: (o) 257-2776 (h) 387-6651 Green Mountain Chapel The Rev. Bill Steele Phone: (o) 254-5258 (h) 257-5096 Community Bible Chapel The Rev. Neil Stetson Phone: (o) 254-2910 (h) 254-9744 St. Michael’s Catholic Church Sister Cathy Reed Phone: (pager) 802-742-3453 The Rectory 257-5101

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FINANCIAL ASSISITANCE PROGRAMS Consumer Credit Counseling Services of VT & NH Address: 105 Loudon Rd Building 1, Concord, NH 03302 Phone: 603-224-6593 or 800-660-5609 Website: http://www.cccsnh-vt.orgHours: Monday - Friday, 9:00 - 5:00. Call to make an appointment. Fees: No charge for counseling services. Sliding scale for debt management. Information: Community-supported financial counseling agency provides fundamental financial advice and assists consumers in the repayment of debt. Services include confidential budget counseling, emphasizing the need and benefits of budgeting, creditor repayment planning through the Debt Management Program, and a variety of educational programs. Educational programs on home buying, money management, credit card debt, and many subjects available for schools, civic groups. Economic Services Brattleboro Office Address: (Mail;) POB 70 Brattleboro VT 05302 Address: (Location;) 232 Main St. Brattleboro VT 05301 Phone: 802-257-2820 Waterbury Office Address: 103 S. Main St. – 3 North Waterbury VT 05676-9902 Phone: 802-885-8856, 800-589-5775 Hours: Monday, Tuesday, Thursday & Friday: 7:45 - 4:30. Wednesday: 9:00 - 4:30. Information: State agency that determines eligibility for federal and state programs, which help persons to purchase food, fuel, and medical services. Provides intensive, individualized case management services to families in Reach-UP, a prevention / early intervention / self-sufficiency program. Provides financial assistance for eligible parents and individuals. Administers state health insurance program (dollars and claims) through provisions of Medicaid, Dr. Dynasaur, VHAP, VHAP-Pharmacy, VScript, General Assistance, and HIV Health Insurance. Social Security Administration Address:34 Mechanic Street, Keene, NH 03431 Phone: 603-352-3487, or 1-800-772-1213 Website: http://www.ssa.govInformation: Social Security is a federal program of financial and medical benefits for the elderly, disabled, and widows and survivors. It is based upon employer and employee contributions. Social Security provides cash benefits and Medicare insurance to those who have contributed during their employment and who are retired (at age 62 or over), disabled, or a widow or survivor. Supplementary Security Income provides cash payments to the needy aged, disabled (including disabled children) and blind to insure a minimum income.

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FINANCIAL ASSISTANCE PROGRAMS Continued United Way of Windham County Contact: Andrea Livermore Address: 28 Vernon Street, Brattleboro, VT 05301 Phone: 802-257-4011 or 802-463-2202 Website: http://www .unitedwaywindham.org Hours: Monday - Friday, 8:30 - 4:30 Fee: No charge Information: All of Windham County. Year-round volunteer organization that assists in identifying and solving community health and human care problems. Assesses human service programs, and raises funds for non-profit organizations. Provides comprehensive information and referral services. Agency of Human Resources: Flexible Funding Contact: John Swartz Phone: 257-2573 Agency of Human Resources A small fund to help with paying unexpected cost. To be used only when all other sources fail.

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FOOD AND CLOTHING Agape Church Food Pantry Address: 10 Canal Street, Brattleboro VT 05301 Phone: 257-4069 Information: Food Pantry on Thursdays 6:30pm -8pm. Soup Kitchen on Saturdays 1-3pm Bridgett's Kitchen Address: St Michael's Church,17 Walnut Street Brattleboro VT 05301 Phone: 254-5583 Contact: Paul Rafferty Cost: no charge Hours: M, W, Sat: 12-1pm Information: Home cooked meals, everyone welcome. Faith Ministries Address: 4 Frost Place, Brattleboro VT 05301 Phone: 254-2454 Contact: Wally White Cost: no charge Hours: Th: 5:30 pm; Sun: 1 pm Information: Meals served. Loaves and Fishes Address: Centre Congregational Church, 193 Main Street Brattleboro VT 05301 Phone: 257-1489 Contact: Gail Lobenstein Cost: no charge Hours: T & F: 12-1pm Information: Meals served. American Red Cross- Green Mountain Chapter Address: 81 High Street, Brattleboro, VT 05301 Phone: 1-800-288-3554 or 802-254-2377 or 802-8851350 Website: http://www.gmcarc.orgHours: Monday-Friday, 8-4 Office; 24 hours, 7 days for disaster caused needs and Armed Forces emergency services. Fees: Charge for classes. Information: Humanitarian organization provides immediate help for individuals and families. Women, Infants & Children Supplemental Food & Nutrition Program-WIC Address: 232 Main St, Brattleboro, VT 05301 Phone: 802-257-2880 Website: http://www.healthyvermonters.infoHours: Monday-Friday, 7:45-4:30; call to set up an appointment Information: State department of health offers supplemental food and nutrition program with services including health screening, nutrition education, and the provision of basic foods. WIC food includes milk, infant formula, cheese, eggs, peanut butter, cereal, and juice.

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FUEL ASSISTANCE Southeastern Vermont Community Action (SEVCA) Fuel Assistance Address: 91 Buck Drive, Westminster, VT 05158 Phone: 802-722-4575, 800-479-6151,800-287-0589 Website: http://www.sevca.org Monday - Friday, 8:00 - 4:30. Eligibility: Income Guidelines Information: Seasonal fuel assistance program running from October 1 to May 31. Call for further information, including eligibility guidelines.

Economic Services Brattleboro Office Address: mail; POB 70 Brattleboro VT 05302 Address: Location; 232 Main St. Brattleboro VT 05301 Phone: 802-257-2820 Waterbury Office Address: 103 S. Main St. – 3 North Waterbury VT 05676-9902 Phone: 802-885-8856, 800-589-5775 Hours: Monday, Tuesday, Thursday & Friday: 7:45 - 4:30. Wednesday: 9:00 - 4:30. Information: State agency that determines eligibility for federal and state programs, which help persons to purchase food, fuel, and medical services. Also oversees The Help Fund-small one-time grants for those who qualify. Also available at PARKS PLACE.

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HEALTHCARE ORGANIZATIONS Vermont Department of Health Address: 232 Main Street, Brattleboro VT 05301 257-2880 Contact: Nina Trumper Cost: no charge, eligibility requirements Hours: 7:45 am-4:30 pm, M-F Information: Preschool Well child clinics; physical exams, immunizations, hearing and vision tests, blood pressure checks, blood and urine tests, development assessments, individual conferences with public health nurse. Information on Success by Six Committee. AIDS Hotline Phone: 800-882-2437, 800-344-7432 or 800-243-7889 Website: http://www.ashastd.org/nah Hours: 24 hours a day, 7 days a week. Fees: No charge. Information: Provides information about HIV testing, follow-up support. Works anonymously. American Cancer Society, Vermont Division, Inc. Address: 121 Connor Way Suite 240, Williston, VT 05495 Phone: 802-872-6300 Website: http://www.cancer.orgHours: Monday-Friday, 9 AM - 5 PM. Fees: No charge. Information: The American Cancer Society is the nationwide community-based voluntary health organization dedicated to eliminating cancer as a major health problem by preventing cancer, saving lives from cancer, and diminishing suffering from cancer through research. American Heart Association -New England Affiliate Address: 434 Hurricane Lane, Williston, VT 05495 Phone: 800-639-6024 Website: http://www .americanheart.orgHours: Monday-Friday, 8:30 - 5:00. Fees: Fee for some services. Information: Windham Division provides education programs for schools in Windham County. Additional information / materials available upon request. American Lung Association of Vermont Address: 30 Farrell Street, South Burlington, VT 05403 Phone: 800-586-4872or 800-LUNG USA Cost: no charge Hours: 8:30 am-4:30 pm, M-F Information: Promotes education materials; lobbies around smoking issues, pollution; offers breathing workshops; stop smoking clinics; school visits and self-help materials. Website: http://www.1ungusa2.org/vermont

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http://www.1ungusa2.org/vermont


HEALTHCARE ORGANIZATIONS Continued Rockingham Dental Center Address: 1 Hospital Court, Bellows Falls, VT 05101 Phone: 802-463-1915 Hours: Monday - Friday, 8:00 - 5:00. Fees: Most insurances accepted, including VT Medicaid and NH Medicaid. Information: General dentistry, outpatient Dr. Dynasaur, VT Department of Economic Services Address: 100 Mineral St, Suite 201, Springfield, VT 05156 Phone: 802-885-8856 or 1-800-589-5775 Monday-Friday, 7:45 - 4:30. Eligibility: Children under the age of 18 and pregnant women. Broad income guidelines are designed to cover as many families as possible. May qualify even if you have other Insurance. Information: Helps cover cost for children with their doctor visits, prescriptions, dental and hospital care, occupational, physical and speech therapies, vision care, immunizations, mental health care and more. Also helps cover cost for pregnant women with doctor visits, hospital care, lab work, tests, and prescriptions including prenatal vitamins and more. Ladies First Contact: Karen Crawford Address: VDH, 100 Mineral St, Suite 104, Springfield, VT 05156 Phone: 1-800-508-2222, TDD 1-800-319-3141 Hours: Monday - Friday, 8:00 - 4:00. Eligibility: VT women residents of limited income- generous guidelines. Age 40 years and older. Age 18-39 with breast symptoms or abnormal pap test. Medicaid, VHAP or Medicare Part B are not eligible. Information: In-office breast exams, breast self-exam instructions, screening mammograms, pelvic exams and Pap tests. Also, Healthy Heart Program. Lions Club of Springfield Contact: George Morethfeidt Phone: 802-885-3012, after 4 PM. Cost: $15 for glasses Eligibility: Income guidelines. Information: Provides low-cost eyeglasses. Dental Referral & Complaints / VT State Dental Society Address: 100 Dorset Street, Suite 18, So Burlington, VT 05403 Phone: 1-800-640-5099 (VT), 802-864-0115 Website: http://www.vsds.orgHours: Monday - Friday, 9:00 - 12:00, and 1:00 - 4:00. Information: Refers consumers to dentists in their local area and takes complaints about problems concerning dental care and treatment that consumers are unable to resolve.

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HEALTHCARE ORGANIZATIONS – FREE CLINICS Brattleboro Walk-In Clinic Address: 81 Belmont Ave. Brattleboro Phone: 802-257-6536 Hours: Tues 5:30-7pm, Weds. 9-10am Fees: No charge. Information: Clinic for those who cannot get medical care because they cannot afford it, do not have health insurance or the insurance deductible is too high. For people who need medical care, not for check-ups, physicals, etc. Putney Walk-In Clinic Address: Putney Medical Office Phone: 802-387-2120 Website: http://www.vccu.netHours: Thursdays, 6:30 - 8:00. Fees: No charge. Information: Clinic for those who cannot get medical care because they cannot afford it, do not have health insurance or the insurance deductible is too high. For people who need medical care, not for check-ups, physicals, etc

HEALTHCARE ORGANIZATIONS- INSURANCE Vermont Health Access Plan (VHAP) Address: 103 South Main Street, Waterbury, VT 05676 Phone: 800-250-8427 Website: http://www.path.state.vt.us/programs_pages/healthcare/whap.htmHours: Monday - Friday, 8 - 5. Information: Health insurance for low-income and disabled Vermont residents. Vermont Health Access Plan (VHAP) Pharmacy Address: 103 South Main Street, Waterbury, VT 05676 Phone: 800-250-8427 Website: http://www.dsw.state.vermont.usHours: Monday-Friday, 8-4:30 Fees: Cost of prescription medicines vary; income sensitive. Information: Low income elderly (65 and older) and disabled Vermont residents who receive disability benefits from Social Security. Only for those with no prescription insurance. Prescription medicines at participating Vermont pharmacies; benefit also covers insulin and other diabetic supplies.

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HEALTHCARE ORGANIZATIONS – HOMECARE Visiting Nurses and Hospice of Vermont & New Hampshire White River Address: 331 Olcott Dr. Ste. U1 White River Jct. VT Brattleboro Address: Holstein Building Brattleboro VT 05301 Phone: Brattleboro; 802-257-4390, Central Intake; 1-800-575-5162 Fax: 1-603-298-0465 Information: Case Management, Nursing care, Physical Therapy, Occupational Therapy, Speech, Personal care and Medical Social Workers available. Provide services in the home, nursing homes, hospitals, job sites and schools. The VNA participates in the Hospice Regional Network to provide hospice care under the Medicare-Medicaid benefit, as well as other insurance carriers. Professional Nurse's Service, Inc. Address: 50 Green Street, Brattleboro, VT 05301 Phone: 802-254-7071; 800-446-8773 Email: [email protected] Website: http://www.pronurses.comHours: Available 24 hours a day, 365 days a year. Fees: Reimbursement by most major insurances Information: Skilled nursing care, aides, case management, long term care, LPNs, RNs; provide services in private homes, nursing homes, hospitals, job sites and schools. Visiting Nurses HCS Keene Contact: Judy Harris Address: 312 Marlboro St. Keene NH 03431 Phone: 1-603-352-2253 Information: Case Management, Nursing care, Physical Therapy, Occupational Therapy, Speech, Personal care and Medical Social Workers available. Provide services in the home, nursing homes, hospitals, job sites and schools. HCS also participates in the Hospice Regional Network to provide hospice care under the Medicare-Medicaid benefit, as well as other insurance carriers.

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HOUSING Brattleboro Area Affordable Housing Contact: Byron Stookey Address: PO Box 1284,Brattleboro, VT05302 Phone: 802-257-4691 [email protected] Information: 1) Apartments in Homes: To encourage single-family homeowners with under-used space to create a modest apartment in their home. Funding of $3000to help for costs of architecture and renovation. Orientation on building permits and tenant selection. Hotline with a housing manager. 2) Save Our Homes: a no-interest loan, or occasionally a grant, for people in housing crisis. Maximum loan $350, to be used for security deposit, back rent or tax delinquency. Brattleboro Housing Authority Address: 224 Melrose St, Brattleboro, VT 05303 Phone: 802-254-6071, 802-254-6072 Website: http://www.wcax.com/global/storyHours: Monday-Friday, 8:30-4:30. Eligibility: Low-income individuals. Priority is given to people who reside, work, or have a written notification of work within the town limits of Brattleboro. Rent is based on income or flat rents by development and apartment size. Information: Local housing agency administers two subsidized rental housing programs. Section 8 Housing program with private landlord: tenant pays 30% of their income for rent, rest is paid by Housing Authority. Housing Projects with Housing Authority as landlord for seniors, the disabled and families: pay 30% of their income or less for rent. Habitat for Humanity Address: Brattleboro, VT 05302 Phone: 802-258-3035 Hours: Answering Machine. Fees: No charge. Information: Group working to build affordable housing through volunteer efforts. Westminster Family Housing Address: Bedford, NH 03110 Phone: 603-641-2163 Website: http://www.stewartproperty.netHours: 24 hours a day, 7 days a week. Fees: No charge. Information: Low income Section 8 subsidized family units.

Community Action Brattleboro Area (CABA) Address: 53 Frost Street, Brattleboro VT 05301 257-7051 Contact: Betsey Oakes Cost: No charge Hours: 9 am-5 pm, M-F Information: Provides information on housing, assistance in finding housing, tenant/landlord mediation, and budgeting services.

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HOUSING continued Farmer’s Home Administration Address: PO Box 745, Post Office and Federal Building Brattleboro VT 05301 257-7878 Contact: Jerome Alfaro Cost: No Charge Hours: 8 am-4:30 pm, M-F Information: Rural home farm ownership loans; loans and grants for home improvements, repairs, handicap accessibility, farm operation and soil and water improvements. Must meet program requirements including demonstrating a workable plan and that they derive livelihood from agricultural commodity. Morningside Shelter Address: Morningside Road PO Box 367, Brattleboro VT 05302 257-0066 Contact: Admissions Cost: 10% of take home pay if working. No one refused for inability to pay. Hours: 24 hours 7 days Information: Provides shelter for homeless individuals and families from four weeks to three months, and some support and assistance in finding employment and housing.

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INFORMATION, REFERRAL AND ADVOCACY Consumer Assistance Program / Public Protection Division / Attorney Address: 104 Morrill Hall- University of VT, Burlington, VT 05405 Phone: 800-649-2424 (VT); 802-656-3183 Website: http://www.state.vt.us/atgMonday - Friday, 8:00 - 4:30. Chief law office of the State of Vermont receives complaints from consumers regarding Vermont businesses. Gives out information to consumers about complaints Received. Can mediate disputes between consumers and businesses. Distributes materials about state and federal regulations. Family & Friends Coping with Incarceration Contact: Rita Corliss Address: Springfield area, Phone: 802-885-9831 Fees: Free. Meetings: Meeting times and places may change. Call for information. Information: A support group to assist those who are impacted by the incarceration of a loved one. The group is facilitated by registered, trained volunteers with several years combined experience with incarcerated individuals, on both personal and therapeutic levels. The group will offer support in dealing with feelings of isolation, loneliness, anger or guilt resulting from the incarceration of a friend or family member. Interested individuals.

Putney Family Services Address: 48 Old Depot Rd, Putney, VT 05346 PHONE: 802-387-2120 Monday - Friday, 9:00 - 4:00. Eligibility: Putney residents and others as space permits. Information: Child and family services organization provides educational, recreational, health, mentoring, and support services for youth and families. Southwestern Community Services Address: 69 Z Island Street, Keene, NH 03431 Phone: 306-352-7512 Website: http://www.schelps.org Monday - Friday, 8:30 - 4:30. Cheshire and Sullivan Counties. Offers assistance through federally and locally initiated education, economic and health programs. Programs offered include Headstart, Women, Infants and Children, Fuel Assistance, Weatherization, New Hope New Horizons, Rural Family Friends, Monadnock Area Housing Coalition and Commodity Foods Distribution. Call for questions regarding emergency shelter, housing and food shelves. Brattleboro Area- AIDS Project Box 1486, 67 Main Street Brattleboro VT 05301 254-8263 Contact: Susan Bell Cost: No charge Hours: 10 am-3 pm, M-F Provides risk reduction education and direct services to people living with HIV/AIDS and their significant others.

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http://www.schelps.org/


INFORMATION, REFERRAL AND ADVOCACY Continued Brattleboro Area Drop-In Center 2 Arch Street Brattleboro VT 05301 257-5415 Contact: Melinda Doyle, Ray Johnson Cost: No charge Hours: 8 am-noon, 1 pm-5 pm, Monday- Friday Provides advocacy and support for everyone including referrals for housing, assistance with financial and medical issues, food shelf, space for dropping-in, etc. volunteer opportunity Community Action Brattleboro Area (CABA) 53 Frost Street Brattleboro VT 05301 257-7051 Contact: Betsy Oakes Cost: No charge Hours: 9 am-5 pm / Monday - Friday Provides support and programs for low-income individuals emphasizing independence and empowerment. volunteer opportunity HotLine for Help 17 Elliot Street Brattleboro VT 05301 257-7989 Contact: Kim Madden Cost: No Charge Hours: 24 hours/7 days Provides support, information and referrals to individuals in crisis or need. ALANA Community Organization (African American, Latino/Latina, Asian, Native and American) 47 Williston St. Brattleboro VT 05301 257-7989 (802) 254-2972 Emal: [email protected]: www.alanacommunity.orgEthnic advocacy organization offers minority women and girls support and services, nutrition education for culturally diverse clients, cultural events, mediation and conflict resolution, spiritual counseling, legal referral, minority youth programs, mental health counseling and referral, peer education training, diversity training and community education workshops. R.U.1.2? Queer Community Center Address: P.O. Box 5883 Burlington, VT 05402 Phone: 802-860-7812 Email: [email protected]: www.ru12.orgInformation: The R.U.1.2.? Queer Community Center addresses the social, cultural, educational, health and safety needs of Lesbian, Gay, Transgender, and their allies. It is dedicated to working with all races, ages, genders, and sexualities from an anti-violence and social justice perspective.

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http://www.alanacommunity.org/


http://www.ru12.org/


LEGAL ASSISTANCE New Hampshire Legal Assistance Address: 408 Moody Building, Tremont Square, Claremont, NH 03743 Phone: 1-800-562-3994, 603-542-8795 or 603-644-5393 Website: http://www.nhla.orgEligibility: New Hampshire Legal Assistance provides free legal services to low-income persons residing in Cheshire, southern Grafton, Sullivan and western Hillsborough counties. Information: Legal assistance is available in the areas of income maintenance (Welfare, Food Stamps, Social Security), landlord / tenant (including public housing and Farmers Home Administration), Health (Medicaid, Medicare), education, unemployment, and individual rights. Senior Citizens Law Project (SCLP) provides free legal assistance in the same areas of the law to persons age 60 and older. There are no income guidelines for the SCLP program. Personal Injury Lawyer Referral Service / Vermont Trial Lawyers Association Address: 64 Main Street, Montpelier, VT 05602 Phone: 800-585-8852 or 802-223-0501 Website: http://www.vtla.org/vtHours: Monday - Friday, 9:00 - 5:00. Information: Refers clients to appropriate local attorneys. Small Claims Court, Windham Superior Address: Newfane, VT 05345 Hours: Monday - Friday, 8:00 - 4:30. Fees: Filing costs: $25 for up to $500 claims; $50 for over $500. Information: Lawsuits for dollar damages up to $3500 can be brought without hiring a lawyer.

Vermont Volunteer Lawyers Project Address: 30 Elmwood Avenue, Burlington, VT 05401 Phone: 800-639-8857/802-863-7153 Website: http://www.lawlinevt.orgHours: Monday-Friday, 9-5 Fees: No charge. Information: Provides attorneys to represent low-income clients with civil legal problems. For Eligibility requirements, please contact Vermont Legal Aid at 800-747-5022. Windham County Public Defender's Office Address: 50 Parks Place, Brattleboro, VT 05301 Phone: 802-254-2375 Monday- Friday, 7:45-4:30 Fees: No charge or court designated. Information: Legal representation for low-income persons in Windham County charged with criminal offenses.

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MENTAL HEALTH PROVIDERS Healthcare and Rehabilitative Services of Southeastern Vermont Emergency Mental Health Crisis Team: 24hour phone line: 800-622-4235 Address: Fairview St. Brattleboro Vermont 05301 Phone: 800-622-4235 to access services in emergency Brattleboro phone: 254-6028 Website: http://www.hcrs.org Hours: 24 hours a day, 7 days a week. Costs covered by Medicaid and some private insurance companies; sliding scale fee available for self-pay clients. Clients with psychiatric disabilities or any adult experiencing an acute mental health crisis. Short-term alternative to hospitalization for those in acute mental health crisis. Program provides crisis stabilization, respite and support. Program also provides a transitional residence for those recently discharged from an inpatient setting. Monadnock Family Services (MFS) / Fall Mountain Counseling Center Address: 8 Westminster Street, Walpole, NH 03608 Phone: Keene: 603-357-4400. Walpole: 603-756-4735 Website: http://www.mfs.orgHours: Monday 11-6, Wednesday 10-4, Thursday 11-6. Information: MFS is a comprehensive community mental health center serving all of Cheshire County and the western part of Hillsborough County. Populations served include: children, adolescents, adults, elderly, families, couples and groups with a full array of services including outpatient counseling for individual and groups, 24 hour emergency service, partial hospitalization, and community support programs for the long-term mentally ill. MFS provides education and consultation on issues of mental health to schools, the judicial system and other public and private organizations. National Alliance for the Mentally III of VT (NamI-VT) Address: 132 South Main Street, Waterbury, VT 05676 Phone: 802-244-1396, or 1-800-639-6480 Website: http://www.namivt.orgHours: Monday - Friday, 8:00 - 4:30. Fees: No charge for services. Membership fee. Information: The National Alliance for the Mentally III is an organization devoted to providing support and education advocacy for families affected by the severe mental illness of a loved one. NamI is a grass-roots group composed of spouses, siblings, adult children, parents and friends. Northeast Community Services Address: 13 Marlboro Avenue, Brattleboro, VT 05301 Phone: 802-257-7550, or 802-251-2141 Hours: 24 hours a day, 7 days a week. Information: Individualized guidance and support in mental illness education, linkage with support groups, consumer protections and disability rights; access to Social Security benefits and Medicaid insurance; subsidized rented housing, housing admission and aftercare planning, and rehabilitation services.

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http://www.hcrs.org/


Vermont Federation of Families for Children's Mental Health Address: Montpelier, VT 05601-0607 Phone: 802-223-4917/Families 1-800-639-6071 Hours: Monday-Friday, 8-4 Fees: No charge Information: Provides support and advocacy to families with children ages birth-22, who are experiencing behavioral, emotional or mental health challenges. Attend local school meetings, team meetings and help with coordinated service plans. Provides a 10- week/30-hour advocacy training for families: Individuals in Communities Advocating and Networking (ICAN). Brattleboro Retreat Healthcare & Anna Marsh Behavioral Health Services Address: Anna Marsh Lane, P.O. Box 803 Brattleboro, VT 05302 Retreat Main Phone: 802-257-7785 Anna Marsh Outpatient Phone: 258-3707 Website: http://www.retreathealthcare.orgFees: Insurance; Third Party Payers Information: Inpatient, Two partial hospitalization programs and outpatient programs for psychiatric and co-occurring illness. Windham Center Life Management Services Address: 18 Old Terrace, Bellows Falls, VT 05101 Phone: 802-463-1292 Website: http://www.springfieldhospital.org Hours: Monday-Friday 8am-4pm Fees: Insurance; Third Party Payers; Financial agreements Information: Partial hospitalization program; 5 days a week, 8 hours each day for Psychiatric and co-occurring illness.

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MENTAL HEALTH PROVIDERS –WALK-IN CLINICS Brattleboro Walk-In Clinic Address: Please call for location Phone: 254-6028 Hours: Tuesdays & Thursdays, 12-3pm. Fees: No charge. Information: Clinic for those who cannot get mental health care because they cannot afford it, do not have health insurance or the insurance deductible is too high. Bellow Falls Walk-In Clinic Address: Please call for location Phone: 254-6028 Hours: Wednesdays 1-3pm. Fees: No charge. Information: Clinic for those who cannot get mental health care because they cannot afford it, do not have health insurance or the insurance deductible is too high.

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PREGNANCY Care Net Pregnancy Center of Windham County Address: 413 Canal Street, Brattleboro, VT 05301 Phone: 802-254-6734 Hours: Monday-Wednesday, 11 AM - 4 PM. Fees: No charge. Information: Pregnancy tests; options counseling; sexual health through abstinence counseling; referrals for community services; post-abortion support. Planned Parenthood Address: 402 Canal Street, Brattleboro, VT 05301 Phone:802- 257-0534 Fax: 802-257-237 Hours: Monday, Thurs, & Fri. 9-5 Thurs. 2-4 walk-in clinic & Sat 9-1 Fees: insurance and sliding scale fee Information: Pregnancy tests; options counseling; medical care, referrals. Family Solutions Address: Brattleboro, VT Phone: 802-258-4668 Fees: insurance and sliding scale fee Information: Psychotherapy practice of licensed clinical social workers with a focus in areas of infertility, pregnancy related loss, and adjustment to parenthood.

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OLDER ADULTS/ SERVICES AND PROGRAMS - PERSONAL EMERGENCY RESPONSE Are You OK ? Windham County Sheriff Address: Route 30, P.O. Box 266, Newfane, Vermont Phone: ( 802 )365-4942 Eligible: Older adults, disabled individuals and persons that lives alone and needs to be checked on daily. A computerized phone system will call an enrolled subscriber at the same time each day to verify that they are OK. If a subscriber fials to answer the phone for any reason, a deputy will be sent to investigate. Service is free and confidential. Lifeline: Address: 579 Washington Highway, Suite 314, Morrisville, VT 05661 Phone: 1-888-472-1424 Hours 24 hours a day, 7 days a week Information: To benefit the citizens of Vermont and western New Hampshire. This service is for individuals who live alone, have disabilities or illnesses, are recuperating from recent surgery, are at risk for falls, or just want peace of mind for themselves, their friends, and their families. Lifeline Focus-educational newsletter. Link to Life Phone: 800-848-9399 Information: This service is for individuals who live alone, have disabilities or illnesses, are recuperating from recent surgery, are at risk for falls, or just want peace of mind for themselves, their friends, and their families.

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OLDER ADULTS/ SERVICES AND PROGRAMS – CARES ORGANIZATIONS Grafton Cares Address: Grafton, VT 05146 Phone: 802-843-1112 Information: An organization which fosters a spirit of community and helps neighbors in need of assistance. Guilford Cares Address: Guilford, VT 05346 Phone: 802- Information: An organization which fosters a spirit of community and helps neighbors in need of assistance. Putney Cares Address: Kimball Hill, Putney, VT 05346 Phone: 802-387-5593 Hours: Monday - Friday, 10:00AM - 12:00 PM. Fees: No charge. Information: Provides Meals on Wheels three days a week, assistance with transportation and other support. Townsend Valley Cares Address: Townsend, VT 05353 Phone: Information: Provides Meals on Wheels, assistance with transportation and other support.

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OLDER ADULTS/ SERVICES AND PROGRAMS continued

Retired and Senior Volunteer Connection of Windham County (RSVP) Contact: Pat Palenscar, Director Address: 81 High St., Brattleboro, VT 05301 Phone: 802-254-7515 Email : [email protected] Website: http://www.volunteertoday.org Senior Help Line / Council on Aging Address: 56 Main Street, Suite 304, Springfield, VT 05156 Phone: 800-642-5119,or 802-885-2655 Hours: Monday - Friday, 8:30AM - 5:00PM. Information: Information and referrals. Answering questions on health insurance benefit programs (Medicaid/Medicare). Advocate case manager helps seniors connect with local services and offers simple assistance over the phone. Springfield Area Day Adult Services Address: 266 River Street, Springfield, VT 05156 Phone: 802-885-9881 Email: [email protected] Hours: Monday - Friday, 7:30AM - 4:30PM. Fees: Medicaid, provider and private pay. Information: Adult day care. Can arrange for transportation. Registered nurse on site. The Gathering Place -- Adult Day Services Address: 30 Terrace St, Brattleboro, VT 05301-3191 Phone: 802-254-6559 Website: http://www .gatheringplaceadultday.org Hours: 8:00AM - 5:00PM , Monday-Friday. Fees: Sliding scale, insurance and Medicaid covers some expenses. V.A. Information: Provides caring day program to frail elders and adults of any age with disabilities. Primary goals: enable adults to live at home as long as possible, provide respite, information and support to caregivers, and assist people in sustaining highest level of independence. Health services with R.N. on staff. Vermont Rideshare Contact: Advance Transit Address: PO Box 1027, Wilder, VT 05088 Phone: 802-295-1824 Website: http://www.advancetransit.comInformation: Call for information. Matches individuals with similar travel patterns for car pooling and public transportation.

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http://www.volunteertoday.org/


DURABLE MEDICAL EQUIPMENT Keene Medical Products Inc. Address: 275 Washington Street, Keene, New Hampshire 03431 Phone: 800-639-3807 Fax # 603-357-9469 Information: Provides Durable Medical Equipment examples include but are not limited to; walkers, commodes, wheelchairs, home oxygen. Please call for further information. Life Plus Address: 119 Railroad Avenue, Keene, New Hampshire 03431 Phone: 603-352-0227 Information: Provides Durable Medical Equipment examples include but are not limited to; walkers, commodes, wheelchairs, home oxygen. Please call for further information. Lincare Address: 755 Putney Road, Suite 1, Brattleboro, Vermont 05301 Phone: 802-251-1003 Information: Provides Durable Medical Equipment examples include but are not limited to; walkers, commodes, wheelchairs, home oxygen. Please call for further information. Phoenix Medical Address: 20 Roxbury Street, Keene, New Hampshire 03431 Phone: 800-727-7880 Information: Provides Durable Medical Equipment examples include but are not limited to; walkers, commodes, wheelchairs, home oxygen. Please call for further information.

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SKILLED NURSING FACILITIES AND LONG TERM CARE Vermont Long Term Care Ombudsman Project/Vermont Legal Aid Address: 264 North Winooski Ave., P.O. Box 1367, Burlington VT 05402 Phone: 800-889-2047 Voice TTY 802-863-7152 Information: Statewide legal services organization investigates and resolves long-term care resident’s problems or complaints, empowers residents to make decisions about their care, visits facilities routinely to talk with residents and monitor conditions, identifies problem areas and advocates for change, provides consumer information, promotes family involvement, educates facility staff about residents’ rights and concerns, educates community about the needs of long term care residents, and coordinates with other agencies. Eden Park of Brattleboro Address: 187 Oak Grove Ave. Brattleboro VT 05301 Phone: 802-257-0307 Hours: 24 hours/7days Information: Skilled nursing facility serves both as a nursing home and a rehabilitation center. Also has a designated hospice room available within the facility for patient’s who are terminally ill and their loved ones. Thompson House Address: 80 Maple Street, Brattleboro VT 05301 Phone: 802-254-4977 Hours: 24 hours/7days Information: Skilled nursing facility serves both as a nursing home and a rehabilitation center. Vernon Green Nursing Home Address: 61 Greenway Dr. Vernon VT 05354 Phone: 802-254-6041 Hours: 24 hours/7days Information: Skilled nursing facility serves both as a nursing home and a rehabilitation center. Grace Cottage/Otis Health Care Center Inc. Address: Route 35 (Grafton Rd.) P.O. Box 216, Townshend VT05353 Phone: 802-365-7031 Hours: 24 hours/7days Information: Skilled nursing facility. Also has a designated hospice room available within the Hospital for patient’s who are terminally ill and their loved ones.

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VETERANS State Veterans Affairs Office Address: 18 State Street, Montpelier, VT 05620-4401 Phone: 802-828-3379 or in state 1-888-666-9844 Website: http://www.va.state.vt.usHours: 7:30 AM - 4:00 PM , Monday-Friday. Fees: No charge. Information: Assistance in filling out V.A. forms, applying for V.A. housing loans, locating military records, etc. Administers Vermont Veterans Cemetery. Veterans Administration Medical and Regional Office Center Address: 215 North Main Street, White River Junction, VT 05009 Phone: 802-295-9363 or 802-296-5190 Website: http://www.va.govHours: 8:00 AM-4:30 PM, Monday-Friday. Fees: No charge. Information: V.A. Medical Center for eligible U.S. Veterans. Also the Regional Office for V.A. benefits for eligible U.S. Veterans: 1) Compensation Office for V.A. benefits for

eligible. Veterans: 1) Compensation;2) Pension; 3) GI school benefits; 4) death benefits. American Legion Contact: Sherwin Lake Address: Main Street, Brattleboro, VT 05301 Phone: 802-257-1872 Information: Transportation assistance for Veterans.

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CHILDREN AND FAMILY SERVICES Windham Family, Infant and Toddler Project Address: 2 Oak Street Brattleboro VT 05301 258-2414,800-281-7852 Cost: no charge Hours: 8:30 am-4:30 pm Project for referral and coordination of services for children under age 3 and their families. Interagency effort. Vermont Parent Child Center / Early Education Services Address: 130 Birge Street, Brattleboro, VT 05301 Phone: 802-254-3742- Email: [email protected]: www.sover.net/eedsvcsService area: Brattleboro area, West River Valley, Deerfield Valley Hours: Monday – Friday 8:30 – 4:30 Eligible: Families and children , prenatal -5 Information: Child and family services provides a State of Vermont Agency of Human Services program, supporting early childhood and family support services. Youth Services of Windham County 11 Walnut Street PO Box 6008 Brattleboro VT 05302 257-0361 Contact: Andrea Livermore Cost: Sliding scale. Medicaid and insurance accepted. Hours: 9 am-5 pm, M-F (other hours by appointment) Family counseling and short-term mediation; runaway program: family counseling and temporary shelter for youths with trained host families; Big Brothers/Big Sisters programs; out-patient alcohol and drug treatment for youth and family members, juvenile and adult court diversion program, challenge and support groups for elementary and secondary schoolkids, summer outdoor activities. Big Brothers / Big Sisters Contact: Jessi Krause Address: 32 Walnut Street, Brattleboro, VI' 05302 Phone: 802-257-036 or 1-800-287-3107 Women, Infants & Children Supplemental Food & Nutrition Program-WIC Address: 232 Main St, Brattleboro, VT 05301 Phone: 802-257-2880 Website: http://www.healthyvermonters.infoHours: Monday-Friday, 7:45-4:30; call to set up an appointment Information: State department of health offers supplemental food and nutrition program with services including health screening, nutrition education, and the provision of basic foods. WIC food includes milk, infant formula, cheese, eggs, peanut butter, cereal, and Juice. Matches made between an adult volunteer and a child that meet on a consistent basis in the community, 2) A one-to-one mentoring program in which the adult meets with the child for one hour a week at school, 3) Monthly activity for children who are waiting for a Big Brother or Sister. Cheshire Mediation Address: 181 Washington Street, Keene, NH 03431 Phone: 603-357-6873 or 800-757-3887 Website: http://www.cheshiremediation.orgInformation: Various Programs- Parent / Youth Mediation; Victim Offender Conferencing; Organizational Conflict Consulting; A Pathway to Peace for Divorcing and Divorced Couples.

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http://www.sover.net/eedsvcs


Child and Family Services of New Hampshire Address: 86 Wood Street, Keene, NH 03431 Phone: 603-352-2129 Phone: 802-886-5242 ext 227 Good Beginnings of the Greater Springfield Area Contact: Sandy Vincent Address: 2 Main Street, No. Springfield, VT 05051 Phone: 802-886-5242 Website: http://www.sapcc2.comHours: Monday - Friday, 9:00 - 3:00 (SAPCC Office). Eligibility: Any family with a new baby Information: A free volunteer home visitor program that gives help to families with newborn babies, or to expectant mothers on bed rest. Northeastern Family Institute Contact: Paula Whitney Address: 14 Clinton Street Suite 3, Springfield, VT 05156 Phone: 802-885-1066, or 802-254-2558 Website: http://www.nafLcomHours: Monday - Friday, 8:30 - 4:30. Eligibility: Referrals from mental health and child protection agencies. Children residing from White River Junction to Brattleboro. Information: Foster care service organization that provides placement and supportive therapeutic services for children and adolescents. Family, Infant and Toddler Program Address: 10 Oak Street, Brattleboro, VT 05301 Phone: 802-258-2414,800-281-7852 Email: [email protected]: Monday - Friday, 8:00-4:30 (Windham Region), 9:00 - 3:00 (Windsor South). Fees: Free evaluation. Information: Project for referral and coordination of services for special needs children under age 3 and their families and early intervention. Children ages three and over are covered through school. American Red Cross- Green Mountain Chapter Address: 81 High Street, Brattleboro, VT 05301 Phone: 1-800-288-3554 or 802-254-2377 or 802-8851350 Website: http://www.gmcarc.orgHours: Monday-Friday, 8-4 Office; 24 hours, 7 days for disaster caused needs and Armed Forces emergency services. Fees: Charge for classes. Information: Humanitarian organization provides immediate help for individuals and families with 44 Food & Clothing

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CHILDREN AND FAMILY SERVICES continued Dr. Dynasaur, VT Department of Economic Services Address: 100 Mineral St, Suite 201, Springfield, VT 05156 Phone: 802-885-8856 or 1-800-589-5775 Hours: Monday-Friday, 7:45 - 4:30. Eligibility: Children under the age of 18 and pregnant women. Broad income guidelines are designed to cover as many families as possible. May qualify even if you have other Insurance Information: Helps cover cost for children with their doctor visits, prescriptions, dental and hospital care, occupational, physical and speech therapies, vision care, immunizations, mental health care and more. Also helps cover cost for pregnant women with doctor visits, hospital care, lab work, tests, and prescriptions including prenatal vitamins and more.

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ADVANCE DIRECTIVES Vermont Ethics Network Address: 89 Main St. Drawer 20, Montpelier VT 05620-3601 Phone: (802) 828-2909 or (802) 828-2916 Website: www.vtethicsnetwork.orgHours: Monday – Friday 8:30- 4:30 Information: Statewide agency makes referrals and provides education on ethical issues of healthcare for consumers, professionals, and the public. Booklets, videos and workshops available. Advance Care Planning Initiative Contact: Ray Walker Phone: (802) 257-7909 Information: Free help from trained volunteers to assist with completing your advance directives.

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http://www.vtethicsnetwork.org/


INFORMATION/REFERRAL SERVICES Senior Help Line / Council on Aging Address: 56 Main Street, Suite 304, Springfield, VT 05156 Phone: 800-642-5119,or 802-885-2655 Local Address: Local Advocate’s Phone Numbers: Lisa Langone 802-257-2338 Claudia McCarthy 802-257-7552 Jessica Emerson 802-258-9724 Hours: Monday - Friday, 8:30AM - 5:00PM. Information: Information and referrals. Answering questions on health insurance benefit programs (Medicaid/Medicare). Advocate case manager helps seniors connect with local services and offers simple assistance over the phone. Choices for Care/Medicaid Waiver Address: Contact: Mary Woods Phone: 802-258-9723, 802-251-2118, 802-257-2572 Information: Service Link Address: Phone: 603-357-1922 Information: Information and referrals. Answering questions on health insurance benefit programs (Medicaid//Medicare). Advocate case manager helps seniors connect with local services and offers simple assistance over the phone.

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HOSPICE SERVICES Brattleboro Area Hospice Address: 191 Canal St., Brattleboro VT 05301 Phone: 802-257-0775 Contact: Susan Parris, Director Hours: Monday-Friday 9-5 Information: Community based hospice organization provides trained patient-care volunteers and bereavement volunteers who can work with both dying people and their loved ones to provide companionship, compassionate listening, and emotional/spiritual support. Patient-care volunteers help with household chores, transportation, and respite for care-givers. Volunteers can work with people in their homes, nursing homes, or hospitals. Volunteer assistance and support groups are available to those in grief. Bereavement support groups are open to the public. A lending library or books, videos, and cassettes is open to the public. All services are free of charge. Vermont Respite House Address: 99 Allenbrook Lane, Williston VT 05495 Phone: 802-879-0943 Fax: 802-872-8561 Eligible: People who are terminally ill, who have a prognosis of one year or less Hours: 24 hours/7days Information: Program of the Visiting Nurse Association of Chittenden and Grand Ise counties provides residential personalized care, following the hospice philosophy, for people in the final stages of life. Provides respite care for those who have someone caring for them. Also See: Homecare Hospice and Keene, New Hampshire Visiting Nurses and Hospice of Vermont, New Hampshire Skilled Nursing Facility and Long Term Care

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