community based harversting for usdl
DESCRIPTION
Second Meeting of the IFIP Working Group 12.7 on Social Networking Semantics and Collective Intelligence / VU University, Amsterdam / 26th April 2012TRANSCRIPT
Community-based knowledge harvesting Linked-USDL standardization
WG 12.7 - Social Networking Semantics and Collective Intelligence
Jorge Cardoso/University of Coimbra [email protected]
26-27 April 2012
USDL • Unified Service
Description Language
• Master data model for services
• Describe various types of services – professional to electronic services
• Holistic
– business aspects such as ownership and provisioning, pricing and legal aspects, in addition to technical aspects.
2012 Linked-USDL Standardization 2
Schema
2012 Linked-USDL Standardization 3
Main schema
2012 Linked-USDL Standardization 4
The Service class
2012 Linked-USDL Standardization 5
Service Attributes
serviceKey A Universally Unique Identifier (UUID) that identifies uniquely a service with a worldwide spectrum. The identifier allows to reference services unambiguously.
serviceType The type of service being represented. A service can be of type serviceName The name of the service. serviceVersion The version number of a service. language The language selected to express the various elements of this class (ISO 639-1). Relations business A Service has 0 or 1 Business perspective. operational A Service has 0 or 1 Operational perspective. technical A Service has 0 or 1 Technical perspective. udescription A Service has 0 or 1 UDescription. Examples <service> <serviceKey> C0E6D5A8-C446-4f01-99DA-70E212685A40 </serviceKey> <serviceType>Individual</serviceType> <serviceName> EcoCalculator </serviceName> <serviceVersion> v.43.5.637 </serviceVersion> <language> EN </language> <udescription>…</udescription> <business> … </business> <operational> … </operational> <technical> … </technical> </service>
Version 2 of USDL
Certification Certification Attributes
certificationType The type of the certification. For example, ISO, SAP, Microsoft or Adobe.
certificationName The name of the certification. For example, SAP master, SAP professional or SAP associate. Another example is the certifications technology series, professional series, master series and architect series from Microsoft.
Relations certifications A Marketing subperspective has zero or more Certification. udescription A Certification has 0 or 1 UDescription. Examples … <certifications> <certification> <certificationType> ISO </certificationType> <certificationName> ISO 9000 </certificationName> <udescription> <name> ISO 9000 </name> <description> The service has certification ISO9000.</description> <keywords> ISO, norm, certification, regulation </keywords> <concept> http://www.iso.org/iso/home.htm </concept> <language> EN </language> </udescription> </certification> </certifications> …
2012 Linked-USDL Standardization 6 Version 2 of USDL
Operations Operation Attributes operationName The name of an operation. Relations operationNature An Operation has 0 or 1 OperationNature. operationInterfaces An Operation has 0 or 1 OperationInterfaces. operations An Operations has 1 or more Operation. udescription An Operation has 0 or 1 UDescription. Examples … <operations> <operation> <operationName> submitEcoRequest </operationName> <operationNature>…</operationNature> <operationInterfaces>…</operationInterfaces> <udescription> … </udescription> </operation> <operation> <operationName> cancelEcoRequest </operationName> <operationNature>…</operationNature> <operationInterfaces>…</operationInterfaces> <udescription> … </udescription> </operation> </operations> …
2012 Linked-USDL Standardization 7
Version 2 of USDL
WSDL vs USDL
2012 Linked-USDL Standardization 8
US DLB us ines s
Operational
Tec hnic al
O perationsF unctionality
R es ources…
P roviderC ons umerB undlingMarketingL egal…
P rotocolsAddress
P orts…
WS DL
Tec hnic al
Made for c omputers (S O A) Made for people (IoS )
AddressP ortArgumentsData type… US DL
B us ines s
Operational
Tec hnic alUS DL
B us ines s
Operational
Tec hnic al
O perationsF unctionality
R es ources…
P roviderC ons umerB undlingMarketingL egal…
P rotocolsAddress
P orts…
WS DL
Tec hnic al
WS DL
Tec hnic al
Made for c omputers (S O A) Made for people (IoS )
AddressP ortArgumentsData type…
Driving forces
2012 Linked-USDL Standardization 9
2012 Linked-USDL Standardization 10
USDL www.internet-of-services.com
Standardization
• W3C Standards – HTML, Ajax, HTTP, XML, WSDL, etc – http://www.w3.org/
• OMG Standards – BPMN, UML, CORBA, XMI – http://www.omg.org/
• OASIS Standards – ebXML – www.oasis-open.org/
2012 Linked-USDL Standardization 11
USDL Today!
• W3C Incubator Group – http://www.w3.org/2005/Incubator/usdl/
• Completed (late 2011)!
2012 Linked-USDL Standardization 12
Dissemination
2012 Linked-USDL Standardization 13
http://www.internet-of-services.com
Scenarios and USDL Tool Chain
2012 Linked-USDL Standardization 14
Use cases (FI-PPP)
2012 Linked-USDL Standardization 15
Rely on USDL for service descriptions
http://www.fi-ware.eu/
Linked USDL
2012 Linked-USDL Standardization 16
ITIL Alignment
• ITIL Service Design – Service Portfolio
• Service Pipeline • Service Catalogue • Retired Services
2012 Linked-USDL Standardization 17
TM Forum • Founded 1988
– 380 members in 38 countries • Service providers, software and hardware
suppliers, systems integrators
• SID: Shared Information/Data Model – Unified reference data model – Single number of terms of business objects – Basic business processes – Connections and relations between objects
2012 Linked-USDL Standardization 18
TOSCA
• Topology and Orchestration Specification for Cloud Applications
• Deliver on the ability to move workloads between public and private infrastructure in a transparent way
2012 Linked-USDL Standardization 19
Portugal Telecom Service Delivery Broker
2012 Linked-USDL Standardization 20
Portugal Telecom Service Delivery Broker
2012 Linked-USDL Standardization 21
Use case and prototype
Product Type Price
Sales Order Acknowledgement Print Form 299,-- €
You will need one Base User for each employee using core functionality.
Sales Order Rescheduling Notice (Retail) Print Form
210,-- €
Timeline notification on any schedule changes for your sales orders.
Sales Order Rescheduling Notice (Manufacturer) Print Form 299,-- €
Timeline notification on any schedule changes for your sales orders.
Competitive Model Report 299,-- €
This report is a one page dashboard that compares two companies based on 4 areas
DETAILS
DETAILS
SEARCH RESULTS: SOLUTION CONTENT
BROWSING SERVICES
The following options are available to enhance your SAPO-based applications solutions.
STANDARD CONTENT PROVIDED BY SAPO
DETAILS
GOTO OVERVIEW
Featured Products 1)Oursourced Payroll by ADP 2)Sales Order Acknowledgement 3)Export Orders to Brazil
OPEN DOCUMENTS ------------------------------- Quotation SAPO Today
Quotation CB.Net 10.Oct
Shopping Basket (2) ------------------------------- Sales OrdOrder er Ackn. 299,--€
Sales Resch. 210.--€
Navigation – Financial Mngt. > Customer Relationship Mngt. – Human Resource Management – Supply Chain Management – Project Management – Supplier Relationship Management – Executive Management Support
Show Print Forms Reports UI Complementary Content Services
Home My Transactions 2 Items of value € 509,--
DETAILS
…sell…
Jorge Cardoso, GSI/CISUC & DEI/UC, 2011
SERVICE DETAILS SMS BROADCAST Sales Order Acknowledgement supports business development from the qualification of an opportunity to quotation generation.
Provided by: SAPO
Type: Digital
Languages: English, Portuguese
Business Area: Customer Relationship Management
Price: € 299,--
ADD TO BASKET
Preview
Overview Specification Pricing
Sales Order Acknowledgement supports business development from the qualification of an opportunity to quote generation, allowing sales professional and management to organize and control the sales process, and analyze the success of their sales strategy. Sales professionals have a full view of each prospective sale, gaining critical insights into the business life cycle of a customer. This enables them to focus on and close the most promising deals and, in doing so, maximize revenues. In their work centers, sales professionals can enter and track relevant activities and information, for example, customer and prospect history, tasks, activities, pipeline details, opportunity value, closing date, and overall success, for each customer and prospect. The Sales Assistant tool in Opportunity Management helps users manage their tasks and appointments.
GOTO OVERVIEW
Featured Products 1)Oursourced Payroll by ADP 2)Sales Order Acknowledgement 3)Export Orders to Brazil
OPEN DOCUMENTS ------------------------------- Quotation SAP Today
Quotation CB.Net 10.Okt
Shopping Basket (2) ------------------------------- Sales Order Acknowledgement
299,--€
Sales Order Rescheduling
210.--€
Navigation – Financial Mngt. > Customer Relationship Mngt. – Human Resource Management – Supply Chain Management – Project Management – Supplier Relationship Management – Executive Management Support
Show Print Forms Reports UI Complementary Content Services
Home My Transactions Transactions in Progress Home My Transactions 2 Items of value € 509,--
…sell…
Jorge Cardoso, GSI/CISUC & DEI/UC, 2011
Featured Products 1)Oursourced Payroll by ADP 2)Sales Order Acknowledgement 3)Export Orders to Brazil
OPEN DOCUMENTS ------------------------------- Quotation SAP Today
Quotation CB.Net 10.Okt
Navigation – Financial Mngt. > Customer Relationship Mngt. – Human Resource Management – Supply Chain Management – Project Management – Supplier Relationship Management – Executive Management Support
YOUR ORDER
Item Description Type Product-ID Total Price
00001 Sales Order Acknowledgement Print Form SC00017665 299,00 €
00002 Sales Order Rescheduling Notice (Retail) Print Form SC00013225 210,00 €
SHOPPING BASKET
CANCEL
Your Reference (optional):
Add comment (optional):
I accept the the terms of the License Agreement SUBMIT ORDER
Show Print Forms Reports UI Complementary Content Services
Shopping Basket (2) ------------------------------- Sales Order Acknowledgement
299,--€
Sales Order Rescheduling
210.--€
Total Price 509,00 €
VAT 72,27 €
Total Net Price 427,73 €
Home My Transactions Transactions in Progress Home My Transactions 2 Items of value € 509,--
…sell…
Jorge Cardoso, GSI/CISUC & DEI/UC, 2011
Complex value-added services 1. Bundling 2. Composition 3. Employee, front-office, back-office, customer 4. Model-view-controler 5. One click deployment 6. Business processes
One step ahead….
…advanced design… Jorge Cardoso, GSI/CISUC & DEI/UC, 2011
Featured Products 1)Oursourced Payroll by ADP 2)Sales Order Acknowledgement 3)Export Orders to Brazil
OPEN DOCUMENTS ------------------------------- Quotation SAP Today
Quotation CB.Net 10.Okt
Navigation – Financial Mngt. > Customer Relationship Mngt. – Human Resource Management – Supply Chain Management – Project Management – Supplier Relationship Management – Executive Management Support
CANCEL SUBMIT ORDER
Show Print Forms Reports UI Complementary Content Services
Shopping Basket (2) ------------------------------- Sales Order Acknowledgement
299,--€
Sales Order Rescheduling
210.--€
Total Price 509,00 €
VAT 72,27 €
Total Net Price 427,73 €
Comprehensive, mode-based service design …advanced design…
Jorge Cardoso, GSI/CISUC & DEI/UC, 2011
Current SAP editor
Jorge Cardoso, GSI/CISUC & DEI/UC, 2011