communigate pro real-time unified messaging server with integrated voice over ip on openvms

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© 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

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CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS. CommuniGate Pro and OpenVMS. Is the OpenVMS Corporate Unified Messaging Server on Integrity and AlphaServer systems This product is fully endorsed by the HP Corporate OpenVMS Group - PowerPoint PPT Presentation

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Page 1: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

© 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice

CommuniGate Pro

Real-Time Unified Messaging Server

with Integrated Voice over IP onOpenVMS

Page 2: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 2

CommuniGate Pro and OpenVMS

• Is the OpenVMS Corporate Unified Messaging Server on Integrity and AlphaServer systems

− This product is fully endorsed by the HP Corporate OpenVMS Group

− CommuniGate Pro, featured in the HP OpenVMS Integrity production launch video first aired in January ‘05

• It is being marketed as the replacement for ALL-IN-1 and Office Server systems

• OpenVMS has a very close partnership with CommuniGate Systems encompassing:

− the strategic relationship, technical support, benchmarking, marketing and partner programs

• With the assistance of OpenVMS Management and Ambassadors, CommuniGate Systems are signing up OpenVMS Partners and System Integrators to support CommuniGate Pro on OpenVMS around the World

Page 3: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 3

ALL-IN-1/Office Server & CommuniGate Pro Interoperability options

Options include:• Access from multiple Web Browsers to both ALL-IN-1/Office

Server - via the Web Interface - and CommuniGate Pro

• IMAP4 and POP3 access to both Office Server and CommuniGate Pro

• Access from the native MS Outlook Client to both ALL-IN-1/Office Server - using the HP MAPI Driver - and CommuniGate Pro – using the CGP MAPI Connector

• Ability to install CommuniGate Pro and ALL-IN-1/Office Server side-by-side on mixed OpenVMS AlphaServer and Integrity clusters, easing interoperability, data access and migration

Page 4: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 4

Office Server message Migration to CommuniGate Pro

• It is possible to move messages from Office Server V5.0 and V6.0 folders to CommuniGate Pro using the IMAP Servers of the two products and the CommuniGate Pro IMAP Migration Utility

− ALL-IN-1 systems must be upgraded to Office Server V5.0 to access the IMAP Server. This upgrade is minor and leaves the File Cabinet completely untouched

• CommuniGate Pro supports the flat file structure - .mbox; the .mdir structure that stores messages in multiple directories and MultiMailbox where users can be assigned both in different folders/mailboxes

• .mdir also supports the shared storage model whereby messages for multiple users are only stored once with pointers to each user.

− Fortunately, this is the mechanism utilized by Office Server

Page 5: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 5

ALL-IN-1/Office Server Interoperability and file migration

capabilities

(ALL-IN-1 V3.2)Office Server

V5.0/V6.0

(ALL-IN-1 V3.2)Office Server

V5.0/V6.0

CommuniGate ProServer

CommuniGate ProServer

Mail to and from the Internet

Outlook Client

CommuniGate Pro IMAP

Migration Utility

ALL-IN-1/ Office Server MAPI Driver

CommuniGate ProMAPI Connector

Multiple Web Browsers

Page 6: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 6

CommuniGate Pro vs ALL-IN-1/Office Server Features ComparisonFeatures and Functionality CommuniGate Pro ALL-IN-1 V3.2 Office Server V5.0 and V6.0

Product Design Centre Very large scale Unified Messaging Large Scale Messaging Large Scale MessagingUniversal Messaging (all clients) IMAP and POP3 Client support

Voice over IP

Primary User Interface Outlook and multiple Browsers MS Outlook; TeamLinks; VT MS Outlook and TeamLinks

Clients supported MS Outlook; Outlookalike; IMAP; Outlook; TeamLinks Outlook; TeamLinks; IMAP; POP3;POP3; Browser; Voice; PDA; SMS; FAX Browser; VT Browser

Wireless Access Yes No No

Calendaring; Group Scheduling Yes No No

List Server for mailshots Yes No No

Dynamic Clustering Yes Yes Yes

Platform OpenVMS Integrity and AlphaServer OpenVMS AlphaServer and VAX OpenVMS AlphaServer and VAX

Instant Messaging Yes No No

Customizable Web Interface Yes Yes Yes

Personal Address Book Yes Yes Yes

Support for external authentication Yes No No

Support for SSL, client to server Yes No No

Support for Sophos anti-virus Yes No No

Support for anti SPAM Yes No No

Voice over IP - VoIP Yes No No

Video Conferencing Yes No No

"Soft" PBX (switch board) Services Yes No No

"Virtual Classroom" Yes No No

"Webinar" Services Yes No No

Journaling to comply with Sarbanes- Yes No NoOxley legislation (SOX)

One year of free software updates Yes No No

Page 7: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 7

Summary of HP World 2004OpenVMS Customer Survey

96 responses to a questionnaire at HP World, Chicago August ‘04

• Nearly 50% are interested in a Unified Messaging Solution on OpenVMS

• The top three requested operational features play directly to the strengths of OpenVMS, namely:

− low virus risk, implying a highly secure environment− very high uptime− low TCO

• 75% requested Outlook support• 68% access from a browser• >50% requested wireless support• 36% wanted Short Message Service (SMS) support

Page 8: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 8

CommuniGate Systems Company Profile

• Trading since 1991; $80M turnover in 2003; greater in 2004

• Three new Telcos signed up in Q304 (Mexico, Finland, South Africa) representing 9M subscribers – best quarter ever

• Over 80M subscribers in 9,000 customers on six continents

• 850 channel partners worldwide but mainly sell to SMB direct/retail and provide little support

• Now expanding into the Enterprise 500-50K seat companies

• For this CommuniGate are signing up select System Integrators in North America, Australia, UK and one or two to cover Europe, likely based in Germany

Page 9: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 9

CommuniGate Pro - Awards

“Software Product of the Year” and “Best Large Scale Mail System” Winner– Well Connected Awards, Network Computing Magazine.

“Editors Bid” Winner - Network Computing Magazine – Performance contest in Corporate and ISP E-Mail environments. Passed heavy-load IMAP tests with ZERO errors to beat iPlanet, Critical Path, Novell, Mirapoint, and Rockliffe.

“Best Mail Server” Winner - LinuxWorld Expo Editors Choice Award 2003

“Best Messaging Server Solution” Winner - LinuxWorld Expo San Francisco 2004

CommuniGate Pro Rating 8 (out of 10) / Sendmail Rating 6 (out of 10) – Mail Apps Go Head to Head - CNET Linux Center

Page 10: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 10

Service Provider, Telco and Wireless Customers

Page 11: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 11

Enterprise, Government and Educational Customers

Para ver esta película, debedisponer de QuickTime™ y de

un descompresor TIFF (sin comprimir).

Page 12: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 12

Customer Case Study - Educational

University of California Santa Cruz • Consolidated several departmental servers (50,000 accounts) into one

centralized Dynamic Cluster solution

• Support several different clients including Eudora, Outlook and Webmail branded to match UCSC internet

• Developed integration with external authentication (Kerberos) system

• “In choosing a messaging provider, we needed assurance that the solution was not only proven, but was also standards-based, to allow for flexibility in supporting departmental requirements, and had the ability to handle fluctuating loads elegantly and with the utmost reliability. CommuniGate Pro Dynamic Cluster fit these requirements combining full messaging functionality, flexibility and unprecedented uptime.” John Rudd, senior UNIX systems administrator UCSC

Page 13: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 13

Customer Case StudyWireless Service Provider

Danger Mobile Communications (T-mobile Sidekick)

• Business-class mobile network service provider looking for a solution to support 5 million + users

• CommuniGate Pro Dynamic Cluster currently hosts multi-million accounts across 4 x 3 Cluster with NAS storage arrays

• Danger and T-mobile are rapidly adding user accounts and capacity in the clustered environment as the popularity of mobile email continues to grow.

Page 14: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 14

Customer Case Study - Enterprise

Children's Hospital Oakland Research Institute

• Must facilitate research by supporting a variety of server and desktop operating systems

• Adherence to RFC standards allows them to plug and play everything together in their environment

• CommuniGate Pro is planned to increase the load up to 5,000 and migrate to the Dynamic Cluster architecture

• According to Ben Hanes, IT director “Nothing is as complete as CommuniGate Pro”

Page 15: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 15

CommuniGate Pro ver4.3

• Full featured communications overview

− Directory Services− Groupware client integration− Real-Time Communications− Advanced SIP Infrastructure− Calendar standards− Authentication standards− Access standards− Mailing List− Advanced Security− S/MIME authority− Remote client NAT traversal− Fully compliant with Archiving− 37 Platforms− Dynamic Cluster

Page 16: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 16

CommuniGate ProVersion 5.0 new core enhancements• Media Server

− Recording/playback of voice and video− Store data in standard messaging

formats− Office Call Center− Handle content with “smart device

knowledge”

• Office PBX Application Server− Web administered SoftPBX− Custom applications capabilities

• Advanced Quota management

• Disaster recovery modes

• Archival and Compliancy improvements

• Anti-Spam and Anti-Virus enhanced

• Encrypted message store data− Provides hosted security for Domains− Provides individual end to end security

• Improved Groupware − Calendar Hierarchy− Speed improvements − Off link sync and cache improvements− Expanded Client support through WebDAV

• Additional language support− Hebrew− Swedish− Korean− Farsi

• Server-Based Presence Services− Eliminates client confusion− Provide media selection types

• INBOX-Voicemail integration

• Mailing List Manager improvements

• Webmail Improvements− Controls for voice− Web based IM− Personal Website tools

Page 17: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 17

Enabling Outlook in Full workgroup Mode +

• More Features− Provides SIP

calling from contacts

− Runs in secure mode SSL for sending and receiving mail

− Server side rules allow multiple Outlook locations and webmail

− Single Sign on with Active Directory / Kerberos

Page 18: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 18

Enabling Outlook Calendar + • More Features

− Provides same calendar but is available to Webmail too

− WebDAV and iCAL provide support for Sunbird, Entourage, and other clients to interoperate

− Rules engine and SIP provide notifications to users

− Single Sign on with Active Directory / Kerberos

Page 19: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 19

New Web skins with right to left language capability

12 languages are included in ver4.3 including

Arabic/Chinese/Japanese

Page 20: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 20

Dynamic Cluster Architecture

Frontend Servers• All User Access through

Standards-based Messaging

Protocols: IMAP/S, POP/S,

MAPI (SSL), Webmail

(HTTP/S), SMTP/TLS, SMTP

AUTH, SIP/S, WAP, IMODE,

iCAL/iMIP/iTIP, WebDAV

•Virus, Spam, and Content Filtering

•Connection Traffic Control

•SIP NAT Traversal and Proxy

•Active-Active Redundancy

•Skins in 12 Languages

Backend Servers• Flexible mailbox format• No file locks – better performance out of existing storage subsystems\Up to 10-15 million Accounts in a Single Cluster, or more in a Super Cluster

• Active-Active Redundancy

• All Domains & Accounts accessible through all Backend Servers• Primary and Backup Cluster Controllers, with Automatic Rollover• Inter-server Load Balancing• Application-based Clustering• Ability to use NAS (NFS) Filesystem or many Cluster File systems• Attachment to SCSI, iSCSI, or Fiber Channel Arrays• Single-Instance Message Store

Page 21: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 21

Virtual Workplace – Digital Home – Presence at Play

• CommuniGate PRO sets the office up where you need it

− Set devices up on the road with near and far end NAT traversal

technologies

− Handle multi-content and “smart device knowledge”

− Take the office and “routes” with you to a device

− Disconnect from “fixed” lines and configurations

Page 22: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 22

CommuniGate Pro voice and video communications

CommuniGate Pro delivers the office to your location− Set devices to “priorities and

presence status” − Handle content with “smart device

knowledge”− Take the office and “routes” with your

device− Disconnect from “fixed” lines and

configurations− Web based instant messaging− Inbox voicemail messages

Page 23: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 23

CommuniGate Pro 4.3SIP Registration Service

• Each user can have several devices registered with the server.

• “Dead” devices (switched off, removed from coverage area) are unregistered automatically.

• Incoming calls are directed to a user (a person), not to a device.

• Incoming calls are forwarded to all devices registered for that user, all these devices start to “ring”.

• Registration parameters: video calls are not forwarded to a text-only device, IM “calls” are not forwarded to device w/o IM, etc.

Messaging ServerMessaging Server

Mary

JohnSusan

Incoming Call

Page 24: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 24

CommuniGate Pro 4.3:VoIP Infrastructure

• Legacy phone system− No device choice− No integration with other

application or networks− Very limited services: Voice Mail,

music on hold

• SIP VoIP phone system− Wide device choice – SIP phones,

“softphones” (incl. Windows Messenger), Wi-Fi SIP phones, regular phones via FXS gateways

− Extended services: Unified Messaging, IM alerts, video, conferencing, groupware integration

− Secure call routing over Internet

FXO gatewayFXO gateway

PSTNPSTNFXS gatewayFXS gateway

InternetInternet

Messaging Server

Messaging Server

PBXVoice Mail

PBXVoice Mail

PSTNPSTN

Page 25: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 25

CommuniGate Pro 4.3SIP Call Routing

• Messaging Server can route SIP calls via different paths in the same way it routes SMTP messages

• Calls to “regular” (PSTN) phones can be routed via the local gateway, or they can be routed via a remote SIP gateway, bypassing long-distance PSTN

• Calls to SIP phones can be routed via the PSTN (via gateways) or directly via the Internet

• Call Routing can be specified “in house”, using the company’s own Messaging Server

Long Distance

Long Distance

LocalLocal

InternetInternet

FXO gatewayFXO gateway

LocalLocal

Messaging Server

Messaging Server

Messaging Server

Messaging Server

FXO gatewayFXO gateway

Page 26: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 26

OpenVMS & CommuniGate ProBenefits to Target Markets

• Small and Mid-size Enterprises− Reliability, scalability and high performance − Replaces complex and unreliable messaging environment − Real-time communications via integrated IM, voice and video− True “Universal” inbox for all communications− Server acts as proxy for NAT based networks− Improved phone reception quality and reduced long distance costs associated

with phone service

• Telcos/Internet Service Providers− Enhances revenue with value added features− Email, Calendaring, Real-time Communications

• End Users− Performance e.g. large mailboxes (over 100MB)− Broad range of client support

Page 27: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 27

OpenVMS CommuniGate Pro Solution

• OpenVMS Foundation Operating Environment - FOE − including Enterprise Directory and its Mgmt GUI

− optional VMSCluster software

• CommuniGate Pro− Including MAPI Connector, coupled with Sophos Anti-Virus software

and Mailshell anti-SPAM product

− Optional Dynamic Clustering software which exploits VMSCluster ‘Active-Active’ and other capabilities

• Integrity or AlphaServers, as appropriate

Page 28: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 28

Key USPs of CommuniGate Pro on OpenVMS Integrity

Compared to Exchange and Notes• Lower TCO, as >50% is due to people costs (Admin, Help Desk etc.)

• Two orders of magnitude more secure than Windows based solutions

• New integrated VoIP and video capabilities at no extra cost – opportunity to replace/enhance existing communication systems

• Much lower initial purchase price – on a par with Linux based solution

• Greater reliability

• Proven massive scalability (7M subscribers on a Tru64 Cluster)

Page 29: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 29

Price Comparison to Exchange

0

10000

20000

30000

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100 seats 1000 seats

Comparison of CommuniGate Pro on OpenVMS Itanium to other platforms, all including support for the native Outlook client

Page 30: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

Coexistence with Exchange during migrations

Page 31: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

3104/19/23

Competitive LandscapeFilling the Gap

Microsoft Exchange

Lotus Notes

Novell GroupWise

iPlanet

CommuniGate CommuniGate SystemsSystems

Openwave

Sendmail

Desktop functionality – collaboration applications

Critical Path

NortelAvaya

Cisco

Network, equipment, and VoIP players in the market

Back-end scalability – support for large numbers of accounts

Page 32: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 32

Disaster Recovery with full uptime

Page 33: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 33

Disaster Recoverywith minimal recovery time

Page 34: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

04/19/23 34

Disaster Recovery with replicated site

Page 35: CommuniGate Pro Real-Time Unified Messaging Server with Integrated Voice over IP on OpenVMS

Thank YouEnd