communications breakthrough of cots sw 305 english
TRANSCRIPT
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
1/46
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
2/46
Breakthrough of COTS Software for BSS / OSSto enable NG Telco Services in China
Juni Yan
Industry Director,Oracle Communications, Media & Utilities,
Industries Business Unit, Asia Pacific
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
3/46
Page 2
The following is intended to outline our generalproduct direction. It is intended for informationpurposes only, and may not be incorporated into anycontract. It is not a commitment to deliver anymaterial, code, or functionality, and should not be
relied upon in making purchasing decision. Thedevelopment, release, and timing of any features orfunctionality described for Oracle's products remains
at the sole discretion of Oracle.
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
4/46
Page 3
Agenda
Deployment of BSS & OSS COTSApplications by Chinas Telco OperatorsVS Global Comms Service Providers
Why Less COTS Deployment byTelco Operators in China
Our Approach in China Bring the Best of Both Worlds
How Oracle BSS & OSS Solutions
enable NG Telco Services in China Concluding Remarks
Q&A
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
5/46
Page 4
Deployment of BSS & OSSDeployment of BSS & OSSCOTS Applications byCOTS Applications by
ChinaChinas Telco Operators VSs Telco Operators VS
GlobalGlobal CommsComms Service ProvidersService Providers
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
6/46Page 5
Oracle COTS Apps Deployment by Top Global Telcos
FORTUNE 500 Telecoms 2006
Company
Global 500
Rank
Revenue
(USD$M)
Oracle
User? Oracle BSS Apps Used Oracle OSS Apps Used Other Oracle Apps Used
1 NTT 24 94,869 Yes Siebel CRM - PSFT HR, Oracle Financials
2 Verizon Communications 50 75,112 Yes Siebel CRM Oracle SF (MetaSolv) -
3 Deutsche Telekom 54 74,062 Yes Siebel CRM (largest in EMEA) - Oracle ERP
4 Vodafone 66 65,314 Yes Siebel CRM,Oracle BRM (Portal Billing)
Oracle SF Oracle ERP
5 France Tlcom 71 60,933 Yes PSFT CRM, Oracle BRM - Oracle ERP
6 Telefnica 108 48,833 Yes PSFT CRM Oracle SF Oracle ERP
7 AT&T 121 43,862 Yes Siebel CRM in AT&T Parent,SBC, Cingular subsidiaries
Oracle SF -
8 Telecom Italia 141 39,765 Yes Siebel CRM, Oracle BRM - Oracle ERP
9 BT 162 34,808 Yes Siebel CRM, Oracle BRM Oracle SF Oracle ERP
10 Sprint Nextel 165 34,680 Yes - Oracle SF PSFT ERP
11 China Mobile 202 28,778 Yes Siebel CRM (1 site) - Oracle ERP
12 KDDI 221 27,034 No - - -
13 Vivendi 239 25,061 Yes Siebel CRM Oracle SF -
14 China Telecom 279 22,736 Yes Siebel CRM (4 sites) Oracle SF -
15 Comcast 285 22,255 Yes - Oracle SF Oracle ERP
16 BellSouth 314 20,613 Yes Siebel CRM Oracle SF Oracle and PSFT ERP
17 Telstra 383 17,043 Yes Siebel CRM, Oracle BRM Oracle SF -
18 KT 397 16,749 Yes - - Oracle ERP
19 Amrica Telecom 398 16,719 Yes - - Oracle ERP
20 BCE 405 16,506 Yes Siebel Oracle SF -
21 Carso Global Telecom 450 14,956 Yes Siebel - -
22 Royal KPN 457 14,831 Yes Siebel CRM, Oracle BRM - Oracle ERP
23 Qwest Communications 494 13,903 Yes - Oracle SF Oracle ERP
18 of the worlds top 20 are overseas telecom companies andonly 1 of them is not using BSS / OSS COTS Applications.
China Mobile and China Telecom have deployed BSS / OSSCOTS Applications in some provinces; overseas telecomcompanies have deployed BSS / OSS COTS Applications in a
much wider scope and some operators even standardize on thesame COTS applications across their enterprises.
18 of the worlds top 20 are overseas telecom companies andonly 1 of them is not using BSS / OSS COTS Applications.
China Mobile and China Telecom have deployed BSS / OSSCOTS Applications in some provinces; overseas telecomcompanies have deployed BSS / OSS COTS Applications in amuch wider scope and some operators even standardize on the
same COTS applications across their enterprises.
http://money.cnn.com/magazines/fortune/global500/2006/snapshots/1525.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/420.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/1537.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/538.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/1319.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/1182.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/994.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/225.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/1258.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/400.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/1535.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/329.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/191.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/1324.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/2281.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/4209.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/183.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/1896.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/1898.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/1101.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/994.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/1258.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/1182.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/1258.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/1258.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/1101.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/1898.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/1896.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/183.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/4209.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/2281.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/1324.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/191.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/329.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/1535.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/400.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/1258.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/225.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/994.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/1182.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/1319.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/538.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/1537.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/420.htmlhttp://money.cnn.com/magazines/fortune/global500/2006/snapshots/1525.html -
8/9/2019 Communications Breakthrough of Cots Sw 305 English
7/46
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
8/46Page 7
France Telecom Group
Standardize on Oracle Communications footprintfor CRM, Billing and Financials across properties
Oracle selected as BSS reference platform for all FT properties
One infrastructure framework
One menu of customizable services andOne brand across geographies
One personalized customer experience
Was first to market with exclusive Lord of the Rings promotion
Built in 4 hours a fraction of the time/cost of traditionaldelivery method
Raised 1m in 48 hours
End-to-end applications to enable greater efficiency, fastertime to market and reduced costs from standard software
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
9/46Page 8
BSS CRM BSS Billing OSS
1 site(Siebel)
1 site(Amdocs)
-
4 sites(Siebel)
5 sites(4 Kenan)
(1 Oracle BRM)
1 site(Oracle SF)
1 site(Siebel)
1 site(Oracle BRM)
-
- - -
BSS & OSS COTS Apps Deploymentby Chinas Telco Operators
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
10/46Page 9
Why Less COTS Deployment byWhy Less COTS Deployment byTelco Operators in ChinaTelco Operators in China
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
11/46
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
12/46Page 11
Implementation Quality! Local Resources! Project Lead Time! Implementation Cost!
Learning & Insights (1) Improvements by VendorsConsider to Productize
Local Requirements
Consider to ProductizeLocal Requirements
Improve Integration ofCOTS Apps
Improve Integration ofCOTS Apps
Nurture Local Resources(Incl. vendors, partners, customers)
Nurture Local Resources(Incl. vendors, partners, customers)
Enable Partners to ImproveImplementation Quality
Enable Partners to ImproveImplementation Quality
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
13/46
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
14/46Page 13
Our Approach in ChinaOur Approach in ChinaBring the Best of Both Worlds!Bring the Best of Both Worlds!
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
15/46Page 14
Oracle BSS & OSS Apps Strategyfor Chinas Communications Industry
Provide ProductizedIntegrations to enableEnd-to-End Solutions
Provide ProductizedIntegrations to enableEnd-to-End Solutions
222
Roll out Oracle AppsTraining and CertificationPrograms
Roll out Oracle AppsTraining and CertificationPrograms
333
Provide QA Option forPartner Implementations
Provide QA Option forPartner Implementations44
4
Consider to ProductizeLocal Requirements
Consider to ProductizeLocal Requirements
Improve Integration ofCOTS Apps
Improve Integration ofCOTS Apps
Nurture Local Resources(Incl. vendors, partners, customers)
Nurture Local Resources(Incl. vendors, partners, customers)
Enable Partners to ImproveImplementation Quality
Enable Partners to ImproveImplementation Quality
Required Improvements
Prioritize to productizecommon local requirementsand drive development forum
Prioritize to productizecommon local requirementsand drive development forum
111
Strategy Best of Both Worlds
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
16/46
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
17/46
Page 16
Local Requirements Productization andDevelopment Forum (contd.)
111
Well also arrange our Development Team to have regulardiscussions with our telco customers and partners in China.
Solicit feedback onexisting releases
Understand newrequirements
Preview new releases
and discussrefinements
Discussion Objectives
Continuously improvedapplications to meet
new requirements
Early understanding toallow planning of apps
upgrade / rollout inadvance
Key Benefits
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
18/46
Page 17
End-to-End Solutions and Productized Integrations222
BillingData
BillingData
Analytics
Analytics
ERPDa
ta
ERPDa
ta
CRMData
CRMDataSiebel Call CenterSiebel Call Center
Customer OrderCustomer Order
ManagementManagement
BillingBilling
ManagementManagement
Portal Billing and RatingPortal Billing and Rating
RatingRating Billing &Billing &InvoicingInvoicing BalanceBalanceTrackingTracking
Oracle FinancialsOracle Financials
GeneralGeneralLedgerLedger
Siebel SelfSiebel SelfServiceService
eBPPeBPP &&CollectCollect
SDP
SDP
Enablers&
Enablers&
Servic
es
Servic
es
Cha
rging
Cha
rging
En
abler
En
abler
UUP
Data Hubs
OSSOSS
EM
NW mgrNW mgr
MetaSolvMetaSolv
RMO, NWRMO, NWprovprov..Inventory,Inventory,
Network ResourcesNetwork Resources
Oracle EBSOracle EBS
ERPERP
End-to-End Support for Critical Business Processes
First end-to-end enterprise software suite for thecommunications industry
Ability to integrate Oracle and non-Oracle applications
Upgradeable
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
19/46
Page 18
Oracle Application Integration Architecture (AIA)
Industry Reference Models
Industry best practice processes optimize your business Process Integration Packs
Pre-built integrated orchestration flows reduce your integration costs
Pre-built SOA provide a framework for continuous innovation
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
20/46
Page 19
Automates order management processbetween CRM and BRM
Provides transformations andenterprise business services that
Validate CRM order with BRM
Generate enterprise business objectfrom the CRM order
Create new or update existing
customers within both applications Initiate billing on fulfilled services
Create and update CRM assets
Supports new & change orders (e.g.
upgrade, disconnect, suspend, etc.) Supports advanced CRM & BRM
features (e.g. multiple billing profiles &balance groups per account, etc.)
SiebelCRM
OracleBilling andRevenue
Mgmt
Identify
Customer &Opportunity
Validate
Eligibility
Submit
Order
BusinessServices
Repository
Get BalanceBusiness Srv.
Item (product)Business ObjectSales Order
Business ObjectCustomer
Business Object
Create OrderBusiness Srv.Create Customer
Business Srv.App.
BusinessConnector
App.BusinessConnector
Industry Reference Models
Process Integration Packs
SiebelCRM
SiebelCRM
OracleBilling andRevenue
Mgmt
OracleBilling andRevenue
Mgmt
Identify
Customer &Opportunity
Validate
Eligibility
Submit
Order
BusinessServices
Repository
Get BalanceBusiness Srv.
Item (product)Business ObjectItem (product)
Business ObjectSales OrderBusiness Object
Sales OrderBusiness Object
CustomerBusiness Object
CustomerBusiness Object
Create OrderBusiness Srv.Create Customer
Business Srv.App.
BusinessConnector
App.BusinessConnector
App.BusinessConnector
App.BusinessConnector
Industry Reference Models
Process Integration Packs
Process Integration Packs (PIP)Example: Order to Cash Process
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
21/46
Page 20
Oracle PIP for CommunicationsEnabling the Concept to Cash Value Chain
6 Billing &Collections
Customer and invoicing
Trial billing
Receivables and G/L
Collections
Partner settlements
1 Concept Creation
Customer insight
Behavioral and revenueanalytics
Service and usage reporting Segmentation analysis
2 Service Design andPlanning
Service characteristics
Service detail and provisioning
Service pricing
Service Delivery Platform
3 Service Creation
Service activation
Order orchestration
Asset and inventory
management
4 CampaignManagement
Integrated marketing
Bundling, discounting andpromotions
Sales and telesales
Real-time insight
5 Service Deployment& Usage
Session and call control
Convergent charging and rating
Discounts and promotions
Real-time up sell/cross sell
Value chain enablement
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
22/46
Page 21
Oracle AIA & PIPProviding Sustainable Integration
Substitute with your existingapplications
Alter or extend process steps
Add steps to the process
SiebelCRM
3rd
Party
OracleBRM
IdentifyCustomer &Opportunity
Validate
Eligibility
Validate
Order
Submit
OrderFulfillment
PeopleSoft
OracleFulfillmentManager
Productized Integrations:You can Extend to Meet Your Needs!
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
23/46
Page 22
Oracle Apps Training and Certification Programs
More extensive launch of Oracle Apps training and certification programs
Enablement of more local technical resources of Oracle Apps(incl. Oracle, partners and customers)
333
Certified
Consultant
SiebelConsultantCore Exam
SiebelFundamentalsfor Business
Analysts
CoreConsultant
Course
CertifiedBusiness
Analyst
SiebelBusinessAnalyst
Core Exam
ImplementingBusiness
Processes
Certified
DataWarehouseDeveloper
SiebelAnalytics Data
Warehouse Exam
Siebel AnalyticsData Warehouse
Course
Certified
ApplicationsDeveloper
SiebelAnalytics
ApplicationsDeveloper Exam
Siebel AnalyticsApplicationDeveloper
Course
Certified
ServerArchitect
SiebelAnalytics ServerArchitect Exam
Siebel AnalyticsServer Architect
Course
Role Siebel Training Courses for Certification
BusinessManagement
P7TechnicalEssentials
P7 Essentials
CertifiedBRM
Developer
P7Adv Pricing &
Rating
P7 Developer
CertifiedBRM
SystemAdmin
P7System
Administration
P7TechnicalEssentials
Certified
PricingDeveloper
P7Pricing & Rating
P7 Essentials
CertifiedBilling
Operation
P7Billing & Finance
P7 Essentials
Role BRM Training Courses for Certification
P7 Pipeline Dev
Example
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
24/46
Page 23
QA Option for Partner Implementations444
Enable partners to reach the min. number ofcertified Oracle Apps consultants
Help partners to review and improve design
Provide required implementation support
Update and enable partners on new releasesand functionalities
Enable partners to reach the min. number ofcertified Oracle Apps consultants
Help partners to review and improve design
Provide required implementation support
Update and enable partners on new releasesand functionalities
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
25/46
Page 24
How Oracle BSS & OSS SolutionsHow Oracle BSS & OSS Solutionsenable NG Telco Services in Chinaenable NG Telco Services in China
Customer services
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
26/46
Page 25
Multimedia Calling (SIP)
Virtual Office /Online Groupware
Video Streaming& Downloads
Customer services
Critical Next Generation Services
Mobile TVGaming
Etc
http://images.google.co.uk/imgres?imgurl=http://www.rediff.com/sports/football/2002/jun/30mat2.jpg&imgrefurl=http://www.rediff.com/sports/football/2002/jun/30mat2.htm&h=341&w=350&sz=23&hl=en&start=16&tbnid=xRDG5hzJ91jrZM:&tbnh=113&tbnw=116&prev=/images%3Fq%3Dworld%2Bcup%2Baloft%26svnum%3D10%26hl%3Den%26lr%3D%26sa%3DGhttp://images.google.co.uk/imgres?imgurl=http://www.rediff.com/sports/football/2002/jun/30mat2.jpg&imgrefurl=http://www.rediff.com/sports/football/2002/jun/30mat2.htm&h=341&w=350&sz=23&hl=en&start=16&tbnid=xRDG5hzJ91jrZM:&tbnh=113&tbnw=116&prev=/images%3Fq%3Dworld%2Bcup%2Baloft%26svnum%3D10%26hl%3Den%26lr%3D%26sa%3DG -
8/9/2019 Communications Breakthrough of Cots Sw 305 English
27/46
Page 26
Next Generation Services Characteristic
Multimedia
Personalized
Interactive
Instant
Anytime Anywhere
Constantly Evolving
Multimedia
Personalized
Interactive
Instant
Anytime Anywhere
Constantly Evolving
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
28/46
Page 27
Example: Mobile TV
Key Characteristics of Mobile TV
Multiple access channels /technology: HSDPA, WiMAX,S/T-DMB, DVB-H and MediaFlo
Large varieties of devices
More variations of content billingand revenue sharing
Conventional Broadcasting: Users have limitationon place and time to watch TV
Mobile Uni/Broadcasting: Personalized contentany where and any time
Conventional Broadcasting: Users have limitationon place and time to watch TV
Mobile Uni/Broadcasting: Personalized contentany where and any time
ComplexRequirements forBSS & OSS
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
29/46
Page 28
Mobile TVComplex Product & Pricing Configuration for Order Capture
Mobile TV
Which Channel?Which Channel?Which Channel?
Which Program / Film?Which Program / Film?Which Program / Film?
Scheduled VS On-Demand?Scheduled VS OnScheduled VS On--Demand?Demand?
Which Price Plan?Which Price Plan?Which Price Plan?
ComplexProduct
&
PricingRules!
http://images.google.co.uk/imgres?imgurl=http://www.rediff.com/sports/football/2002/jun/30mat2.jpg&imgrefurl=http://www.rediff.com/sports/football/2002/jun/30mat2.htm&h=341&w=350&sz=23&hl=en&start=16&tbnid=xRDG5hzJ91jrZM:&tbnh=113&tbnw=116&prev=/images%3Fq%3Dworld%2Bcup%2Baloft%26svnum%3D10%26hl%3Den%26lr%3D%26sa%3DGhttp://images.google.co.uk/imgres?imgurl=http://www.rediff.com/sports/football/2002/jun/30mat2.jpg&imgrefurl=http://www.rediff.com/sports/football/2002/jun/30mat2.htm&h=341&w=350&sz=23&hl=en&start=16&tbnid=xRDG5hzJ91jrZM:&tbnh=113&tbnw=116&prev=/images%3Fq%3Dworld%2Bcup%2Baloft%26svnum%3D10%26hl%3Den%26lr%3D%26sa%3DG -
8/9/2019 Communications Breakthrough of Cots Sw 305 English
30/46
Page 29
Mobile TV System Requirements: (1) BSS CRM
Support complex content packages and price
plan configurations for order capture Pushing real-time promotions targeting at the
impulsive buying behavior of contents
Powerful self-services functionalities forfrequent change of content subscriptions
Support complex content packages and priceplan configurations for order capture
Pushing real-time promotions targeting at theimpulsive buying behavior of contents
Powerful self-services functionalities forfrequent change of content subscriptions
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
31/46
Page 30
Oracle Siebel Comms CRM
Support complex configuration, real-time promotion and order
capture of NG multimedia content services
Customer Order Management:Comprehensive suite of multi-channelbusiness applications that enablescompanies to manage products, pricing,
contracts, quotes and orders.
Real-time Decisions: Model basedrecommendations constrained by rulesthat prioritize based on business goals
and constrain eligibility
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
32/46
Page 31
Oracle Siebel Comms CRM (contd.)
Provide powerful self services functionalities as required byNG telco services
Self Service Technology Platform
Self Service Product Platform(Common Components)
eBillingInteractive BillPresentment
Paper StatementReplacement
Unbilled DetailPresentment
Translation &Categorization
Bill Payment
Cost Management
Budget Management
eServiceAccount Mgmt
Customer CaseMgmt
Parts Ordering
Product Registration
Service Scheduling
KnowledgeMgmt/FAQ
eCommerceCatalogs and Pricing
Asset BasedOrdering
Order Validation &
Approval
Guided Selling
New Promotions
Cross-sell / Up-sell
Customer Self Service Channels
Siebel Self Service Strategy
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
33/46
Page 32
Mobile TV Complex Billing & Revenue Sharing
Program
Providers
ProgramProgram
ProvidersProvidersOperatorOperatorOperatorSubscribersSubscribersSubscribers
AdvertisingAgents
AdvertisingAdvertising
AgentsAgentsSales
Agents
SalesSales
AgentsAgents
ContentProviders
ContentContent
ProvidersProviders
Revenue
Expense
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
34/46
Page 33
Mobile TV System Requirements: (2) BSS BRM
Flexible rating mechanism to support diverse pricing
models; pre-paid, post-paid, ppv, ippv, revenuesharing, partner management
Integration friendly; multiple sources of usage
events and usage records processing
Real-time support, e.g. authentication, rating, billing
Scalable; massive markets and rich service bundle
Flexible rating mechanism to support diverse pricingmodels; pre-paid, post-paid, ppv, ippv, revenuesharing, partner management
Integration friendly; multiple sources of usage
events and usage records processing Real-time support, e.g. authentication, rating, billing
Scalable; massive markets and rich service bundle
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
35/46
Page 34
Oracle Billing & Revenue Management (BRM)
Pricing Management
Customer Management
Partner and Content Mngt
Service Enablement
Service Authorization
Enrichment
Rating & Discounting
Balance Management
Billing
Financial Management
Payments & Collections
Settlements
GENERATION CAPTURE COLLECTION
ANALYSIS
Revenue Intelligence Revenue Assurance Reporting
Provisioning Framework
Business Configuration
Permissions & Branding Transaction Management
Unified Data ModelConvergent Real-TimePlatform
(SP7- W9)
Support complex NG billing and revenue management
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
36/46
Page 35
Mobile TV Multiple Delivery Streams
WiMAX
3G
S-DMB
T-DMB
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
37/46
Page 36
Mobile TV System Requirements: (3) OSS
End to end Multi-Service provisioning and activation
support on heterogeneous networks andtechnologies
Subscriber and Service aware inventory
architecture
Content/Program Partners friendly infrastructure
End to end Multi-Service provisioning and activationsupport on heterogeneous networks andtechnologies
Subscriber and Service aware inventory
architecture Content/Program Partners friendly infrastructure
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
38/46
Page 37
Oracle Service Fulfillment Portfolio
Activation
Order & Service Management
Activation
Inventory
Configuration
Subscriber & Service
Network & Resource
Ordering
Service Provisioning
OSS Service Management Platform
Cartridges
Platform
Enablers
Monitoring
Reporting
Service
Creation
Environment
Cartridges
Network Mediation
Event
MediationDiscovery
Session ControlInfrastructure
ApplicationInfrastructure
ConnectivityInfrastructure
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
39/46
Page 38
Oracle Communications Solutions
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
40/46
Page 39
Concluding RemarksConcluding Remarks
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
41/46
Page 40
Communicationsidentified as a critical
focus industry for Oracle
TimesTen#1 In-Memory DB in Comms
Siebel Systems#1 CRM Vendor in Comms
Hotsip and Net4CallOracle Services Delivery Platform
MetaSolvTop 3 OSS Vendor in Comms
Oracle Communications Industry Leadership
90%Of communications
companies worldwide useOracle applications and/or
infrastructure software
Portal SoftwareLeading Real-Time BRM Solution
Acquisitions have broadened Oracles applications andinfrastructure offering to the communications industry
http://www.portal.com/http://www.net4call.com/portal/page?_pageid=234,556112&_dad=portal&_schema=PORTAL -
8/9/2019 Communications Breakthrough of Cots Sw 305 English
42/46
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
43/46
Page 42
Oracle BSS & OSS COTS Apps Key Benefits
Productized integrations enabling end-to-end Concept-to-Cash business flows at lower integration costs
Productized integrations enabling end-to-end Concept-to-Cash business flows at lower integration costs
Advanced data models and flexible architecturesupporting existing and NG convergent services
Advanced data models and flexible architecturesupporting existing and NG convergent services
Incorporating global best practices and continuouslydeveloping functionalities to meet new requirements
Incorporating global best practices and continuouslydeveloping functionalities to meet new requirements
Oracle as your reliable choice of strategic IT partner byleveraging our company strengths and solutions
Oracle as your reliable choice of strategic IT partner byleveraging our company strengths and solutions
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
44/46
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
45/46
-
8/9/2019 Communications Breakthrough of Cots Sw 305 English
46/46