Communication Skills Presented by : Muhammad Awais CMS # : 19236STUDENT OF Engineering management at Riphah International University ,Islamabad

What is communication skills

What are ingredients of communication skills

Why project manager should need communication skills

Impact of communication on project.

Contents

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What is communication

It is process of generating meaning bysending and receiving verbal or nonverbal symbol and signs.

Communication is two way interactive process

Communicating to others.

How to response the information received from others.

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What are ingredients of communication skills (7’C for effective communication)

Completeness

Conciseness

Consideration

Concreteness

Clarity

Courtesy

Correctness

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COMPLETENESS

Message is complete when it contains all facts the reader or listener needs for the

reaction you desire.

Communication senders need to assess their message through the eyes of the

receivers to be sure they have included all relevant information.

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Conciseness

Conciseness is saying what you have to say in fewest possible words without

sacrificing other C qualities. A concise message is complete without being wordy.

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Consideration

Consideration means preparing every message with the message receivers in

mind: put yourself at their place; being aware of their ideas, emotions, attitudes,

desires, circumstances and probable reactions to your point.

Handle the matter from their point of view, called as “you-attitude”

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Communicating concretely means being specific, definite rather than general.

Use denotative words (dictionary based, direct) rather than connotative words

(ideas, notions suggested by or associated with a word”.

CONCRETENESS

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CLARITY

Getting the meaning from your head into the head of your reader – accurately –is

the purpose of clarity

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COHERENCE

Words are correctly arranged so that ideas correctly convey the intended meaning.

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COURTESY

Courtesy means not only aware of others perspective but feelings.

Show respect and concern for others .

Consider your audience

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CORRECTNESS

Use of proper grammar, punctuation and spellings.

Use the right level of language

Check accuracy of figures, facts and words.

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Why Project manager needs skills of communication.  Each step often requires a new task to discuss, because it’s dependent on

another task or decision—or even another person.

In order to be a successful project manager one must have to use communication

skills first, and the tools second.

The PMI (Project Management Institute) suggest a project manager should spend

90 percent of their time communicating.

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Impact of communication on project

Project management is more than tools and process. It’s also about also people

and working with them to produce projects that meet or exceed requirements

If P.M are not making a strong effort to communicate with team, will likely fail

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Thank you05/03/2023