Role Of Communication In Developing An Effective Organization Intra personal, Interpersonal, Intra group, Intergroup communication

Role Of Communication In Developing An Effective Organization

Communication in Organization:

Effective Communication is significant for managers in the organizations so as to perform the basic functions of management, i.e., Planning, Organizing, Leading and Controlling. Communication helps managers to perform their jobs and responsibilities. Communication serves as a foundation for planning. All the essential information must be communicated to the managers who in-turn must communicate the plans so as to implement them. Organizing also requires effective communication with others about their job task. Similarly leaders as managers must communicate effectively with their subordinates so as to achieve the team goals. Controlling is not possible without written and oral communication.

Thus, we can say that “effective communication is a building block of successful organizations”. In other words, communication acts as organizational blood.

The importance of communication in an organization:

For manager – employee relations: Effective communication of information and decision is an essential component for management-employee relations. The manager cannot get the work done from employees unless they are communicated effectively. Most of management problems arise because of lack of effective communication. Chances of misunderstanding and misrepresentation can be minimized with proper communication system.

For motivation and employee morale: Communication is also a basic tool for motivation, which can improve morale of the employees in an organization. Manager should clarify to employees about what is to be done, how well are they doing and what can be done for better performance to improve their motivation.

For increase productivity: With effective communication, you can maintain a good human relation in the organization and by encouraging ideas or suggestions from employees or workers and implementing them whenever possible, you can also increase production at low cost.

For employees: It is through the communication that employees submit their work reports, comments, grievances and suggestions to their seniors or management. Organization should have effective and speedy communication policy and procedures to avoid delays, misunderstandings, confusion or distortions of facts and to establish harmony among all the concerned people and departments.

Importance of written communication:In written communication, text matter in the message is a reflection of your thinking. So, written communication or message should be clear and concise with correct words, to avoid any misinterpretation. Written communications provides a permanent record for future use and it gives an opportunity to employees to put up their comments or suggestions in writing.

Intrapersonal communication

Intrapersonal Communication:Intrapersonal communication means Communication with ourselves. We may find ourselves daydreaming or engaging in internal dialogues even in the presence of another person. Intrapersonal communication includes imagining, perceiving, or solving problems in your head. It takes place within a single person, often for the purpose of clarifying ideas or analyzing a situation.

Three aspects of intrapersonal communication are : Self-concept, Perception, Expectation

Self-concept:The self concept is (also called self-awareness) how we think about and evaluate ourselves. To be aware of oneself is to have a concept of oneself.

Self-concept involves three factors: Beliefs: Beliefs are basic personal orientation toward what is true or false, good or badValues : Values are, in fact powerful drivers of how we think and behave.Attitudes : A position of the body or manner of carrying oneself

Perception: Perceptions vary from person to person. Different people perceive different things about the same situation. But more than that, we assign different meanings to what we perceive. And the meanings might change for a certain person. One might change one's perspective or simply make things mean something else

Expectation: The act or state of expecting or looking forward to an event as about to happen.

Intra Group Communication:

Intragroup Communication which occurs within an institution or community

Interpersonal communication is the process of sending and receiving information between two or more people. Interpersonal communication there is face-to-face interaction between two persons, that is, both are sending and receiving messages. This is an ideal and effective communication situation because you can get immediate feedback. You can clarify and emphasize many points through your expressions, gestures and voices. In interpersonal communication, therefore, it is possible to influence the other person and persuade him or her to accept your point of view. It can motivate, encourage, and coordinate work more effectively then any other form of communication.

Interpersonal Communication:

Types of Interpersonal Communication

Interpersonal communication is subdivided into :1.Dyadic communication 2.Public speaking3.Small-group communication

Dyadic communication is simply a method of communication that only involves two people such as a telephone conversation. In this communication process, sender can immediately receive and evaluate feedback from the receiver. So that, it allows for more specific tailoring of the message and more personal communication than do many of the other media.

1.Dyadic communication :

2.Public speaking:

A public speaking is a process of speaking to a group of people in a structured, deliberate manner intended to inform, influence, or entertain the listeners.

3.Small-group communication

A small group is generally defined as a group that consists of at least three members or a maximum of around twelve to fifteen members. A group that has just two members or more than fifteen members would not come in the category of a small group. A small group may be a professional group, an educational group or a social group. The members belonging to it will have a common bond or interest or goal that brings them together. Even though the number of members are less in a small group, effective communication between them is still important..

Inter Group Communication:

The study of intergroup communication concerns the ways in which communication within and between groups affects social relations. Intergroup encounters occur when social, rather than personal, identity forms the basis for communication. Intergroup communication is often characterized by power inequality, bias, competition or conflict. These troubling aspects of intergroup communication have been realized in scholarship on prejudice and discrimination (e.g., ageism, racism, sexism), aggression, violence. However, intergroup communication can be equally characterized by positive communication found in identity expansion, cooperation, altruism, negotiation, and collaboration.

Rakshitha V Nayak