communication negotiation persuasion human resources...
TRANSCRIPT
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Katzenbach & Smith, The Discipline of Teams, HBR, March 1993 Katzenbach & Smith, The Discipline of
Teams, HBR, March 1993
Working Group Teams
Strong, clearly focused leader Shared leadership roles
Individual accountability Individual & Mutual Accountability
Purpose is same as organization Team developed purpose
Individual work products Collective work products
Efficient meetings Meetings promote open ended discussion / critical thinking
Measures effectiveness by influence on others Discusses, decides, & delegates
Measures effectiveness by work products Discusses, decides, & does real work together
Jim Collins, Good To Great, 2001.
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Kim & Mauborgne, Fair Process, HBR, July 1997.
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Mackay, Sharing Knowledge Leads to Better Decisions, Atlanta Business Chronicle 5/30/2014
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James D. Murphy, Flawless Execution, 2005.
Molly Fletcher, The Business of Being the Best, 2012.
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