communication & leadership: from club to career presented by: jeanne heil, dtm keith nielsen,...
TRANSCRIPT
Communication & Leadership:From Club to Career
Presented By:Jeanne Heil, DTM
Keith Nielsen, DTM
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Club Mission Statement
We provide a supportive and positive learning experience in which members are empowered to develop communication and leadership skills, resulting in greater self-confidence and personal growth.
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Communication is the imparting or exchanging of information or news.
Successful communication includes: Sender Receiver Common Understanding
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Ask yourself…
Who do you communicate with in your club?
What do you communicate about?
When do you communicate with your club?
Where do you communicate with your club?
How do you communicate with your club?
Why do you communicate with your club?
Communication Starts in Our Clubs
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Successful communication includes:
Sender
Receiver
Common Understanding
Communication Starts in Our Clubs
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Effective Communication Before The Meeting Confirm the agenda/roles Speakers and Evaluators Speakers and Toastmaster Sergeant At Arms Presiding Officer
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Effective Communication During The Meeting Toastmaster Speakers General Evaluator Evaluators Grammarian Timer Presiding Officer
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Effective Communication After The Meeting Toastmaster Speakers and Evaluators President Vice President Education Others?
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Speaking
Listening
Communicating Beyond Your Club
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Interpersonal skills Conflict Resolution Reaching a consensus Giving Feedback Receiving Feedback Presentations Facilitating Discussions Leading a meeting Delivering a message
Communicating Beyond Your Club
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Communication Skills In Action
Toastmasters Club
Toastmaster Speaker Evaluator Grammarian Table Topics Master Table Topics Respondent
Home/Work
Time Management Delivering a Message Constructive Feedback Listening/Teaching Meeting Preparation Impromptu Speaking
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Leadership
The art of getting someone else
to do something you want done
because he wants to do it.
~Dwight D. Eisenhower
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Leaders Are: Emotionally Mature Independent Strong Willed Courageous Ambitious Resilient Charismatic
Effective Leaders
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Leaders Are: Quick Knowledgeable Good Judges Foreseeing Centered with strong values Deliberate in their leadership STYLE
Effective Leaders
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Leadership Style is a consistent and distinctive pattern of behavior on the part of the person acting in the leadership role. Determining Your Style
How you think How you influence others How you guide day-to-day actions How you employ structure
Leadership Style
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Your leadership style has an enormous influence on your team’s effectiveness.
What is your leadership style?
What does your team perceive as your leadership style?
Leadership Style
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Reflection - The Thinkers Evaluate the situation Clarify the vision Set the direction Establish priorities
Influence – The Salesmen Mobilize the skills of the team Use personal persuasion Idea selling Hands on interaction
Four Components of Leadership Style
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Action - The Doers Highly Directive or Highly Permissive Direct the team’s activities Allow the team to act on its own
Structure – The Process People Create structure and procedures
Assigning responsibilities Communicating Problem solving Managing resources
Four Components of Leadership Style
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These four key components – Reflection, Influence, Action Structure – overlap and combine to become a person’s distinctive
leadership style.
Four Components of Leadership Style
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Reflection
Structure Influence
Action
Four Components of Leadership Style
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Leadership in Action
Club Level
President VP Education VP Membership VP Public Relations Treasurer Secretary Sergeant At Arms Immediate Past President
Home/Work
Team Building Organization Recruiting Celebration Budgeting Record Keeping Time Management Mentoring
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Area Governor Division Governor District Secretary District Treasurer Lt. Governor Marketing Lt. Governor Education & Training District Governor Regional Advisor International Director
Leadership Beyond Your Club
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6 - “I admit I made a mistake”
5 – “You did a good job”
4 – “What is your opinion?”
3 – “If you please”
2 – “Thank you!”
1 – “WE”
Least important word – “I”
The Most Important Words
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Practice in your clubs Refine your skills Expand beyond your club
“Let us share with others the benefits we have gained for ourselves.”
~Ralph C. Smedley
Communication and Leadership