CommunicationCommunication

Liceo Scientifico Liceo Scientifico “G. Galilei” –“G. Galilei” –PescaraPescara

CLASS: I ACLASS: I ASTUDENT’S NAME: STUDENT’S NAME: DAVIDE D’ADDARIODAVIDE D’ADDARIO

ENGLISH TEACHER:ENGLISH TEACHER:PROF.SSAPROF.SSAMISCIA ROBERTAMISCIA ROBERTA

““Communication” Communication” derives from “communis”, a Latin word that means “in common” (i. e. something that people share).

What is communication?

What feeling is this girl showing?

Frown Eyebrows:

worry

Hands up: despair

Eyes lookingdo

wn: anguish

“I’m desperate! ”

• Communication is oriented towards a target.

• The message reaches the receiver (through a canal verbal or non-verbal)

• The receiver decides what to answer

This process is called FEEDBACK

The purpose

The poles of communicationThe poles of communication

Communication is a “transfer” of information

Communication is a“relationship”

SenderThe person who

starts the conversation

ReceiverThe person

that receives the message

MESSAGE

Subject BSubject A

Verbal and non-verbal communication

☺ The things we say originate verbal communication.

Θ The things we do not say make communication non verbal, this unique form of communication involves our: body, voice, emotions.

Both verbal and non-verbal forms of communication are indispensable and can convey different messages.

• Verbal communication has many purposes, but its main function is to convey a message to one or more people.

• Verbal communication can be used: - to inform, - to persuade, - to entertain people. In combination with non verbal forms of communication,

verbal communication is the primary means to express our ideas among people.

Verbal communication

Non Verbal Communication

• Non Verbal Communication (NVC) is the message expressed without words employment: face expressions, voice, emotions, actions.

• NVC is mostly unconscious

A. Body language: hands, eyes, arms, face expressionsB. Clothing: the way we get dressed and the choice

of colours we makeC. Voice: tone, speed, volumeD. Space and distance from the othersE. Touch

Types of Non Verbal communication

The senders:want to communicate 100%

They manage to communicate 70%

The receivers receive 50%

They understand 20%

They remember 10%

The stardard “iter” of communication

The canals of communication

Communication researchers state that only 7% of a message is carried by words.Listeners receive the other 93% through non-verbal means.Spoken words account for no more than 30-35% of all our social interactions.

Modern communication

• Computers: we can use a computer to communicate in a lot of different ways:

- e-mail- chat rooms- surfing the net- e-commerce- blogs- searching engines

• Mobiles: you can text messages to your friends on a very small screen. You can use a kind of code to send messages.

DISADVANTAGES

1) Enhance relationships (direct contact with people all over the world)

2) Immediate communication3) Better understanding of what other people are

saying4) Increasing productivity5) Direct purchage of the products needed6) Reduced stress7) MSG It’s a cool way to communicate by writing

Modern communication: ADVANTAGES

1) E-surfing: you cannot be sure who you’re talking to

2) Some websites need your personal information (people can use this information to contact you)

3) If commercial companies know your e-mail address, they can send you junk mail

4) E-commerce you can’t see the real thing before you buy it

5) E- commerce: make sure your credit card details are secret

6) MSG it’s not good to express complex ideas

““Shhhh….!Shhhh….!” ” Even “Even “silencesilence” speaks…” speaks…

VISUAL COMMUNICATIONVISUAL COMMUNICATIONPoints of “view”…what about yours?Points of “view”…what about yours?

It’s a large snake

It’s a tree

…..It’s a rope