Communication Avenue Outbound Calling

Communication Avenue’s extensive experience in outbound calling, along with our direct marketing solutions, quality assurance programs, and commitment to customer service excellence has helped many global businesses achieve maximum results from their direct marketing efforts through the use of our outbound contact centre programs.

Handling Outbound Call Centre Services

• Our experience and expertise in handling outbound call centre services makes it possible to successfully accomplish each project we undertake for the marketing and sales of your products and services. 

Our skilled

• Customer Care: You get one chance to “wow” your customers. We take the ownership of making every call a remarkable experience.

• Customer Acquisition and Sales: From contact to close, we foster a performance driven culture. Simply put, we increase revenue.

• Customer Retention: You worked hard to earn your customer. Communication Avenue works hard to retain them.

 Value of Telemarketing

•  Telemarketing is the most popular, dynamic, flexible and effective marketing and communications technique available which can increase the sales of products and services for companies. Communication Avenue provides a full range of superior quality, cost-effective telemarketing services including appointment setting, lead generation, database cleansing, telephone surveys, order taking, customer support, and more.

Communication Avenue Offers • Business to Business Telemarketing for Small to Medium Enterprises

(SMEs): For companies that employee few front line sales people, whose time is better spent closing sales rather than generating opportunities, our outsourced telemarketing solutions ensure that your sales personnel are focused on their core competency – being in the field and closing accounts.

• Large Corporate or Enterprise Level Telemarketing: Where sales closure cycles are longer and more complex, our outsourced telemarketing solutions can identify key decision makers as well as understand the process of vendor validation and accreditation, thereby reducing the need for continual follow up by your front line sales people.