Communication in International Management

Structure:

1.Role of information in communication2.Dimensions of communication3.Process of international communication4.Efficiency of communication

1. Role of information in communication

1. Role of information in communicationObjectives of managerial communication:- Achieving a corporate identity- Forming a positive corporate image.

Types of information:- Absolute information- Distributed information.

Types of environments in business communication:- Random-Quiet Environment- Quiet-Clustered Environment- Disturbed-Reactive Environment- Turbulent Environment.

2. Dimensions of communication

2. Dimensions of communicationModels of communication:- Shannon-Weaver Model Arrow Approach- Circuit communication- Schramm Model Interactive communication- Campbell-Level Model Behavioral Model.

3. Process of international communication

3. Process of international communication (1)Elements of communication:- Message- Channels of communication- Selecting ways and channels of communication- Flows of communication.

Means of communication:- Oral communication- Written communication- Non-verbal communication.

3. Process of international communication (2)Non-verbal communication: Body language:- Emblematic gestures- Illustrative gestures- Emotional gestures- Regulating gestures- Adapting gestures Environment language:- Communication distance: intimate; personal; social; public- Clothing Voice language (para-language).

3. Process of international communication (3)Communication impact analysis:- Selectivity degree- Understanding degree- Credibility degree- Interaction degree- Action degree.

Influence of culture on communication.

3. Process of international communication (4)Types of communication:- Formal communication- Informal communication.

Flows of communication:- Top down communication- Bottom up communication- Horizontal communication- Crossways communication.

4. Efficiency of communication

4. Efficiency of communication (1)Barriers in communication:- Considering false premises- Information abundance- Lack of communication strategy- Lack of clarity and precision- Choosing an inappropriate communication channel- Risk of message distortion.

4. Efficiency of communication (2)Specific barriers in international communication: Language barriers Cultural barriers Perception barriers:- Stereotypes- Halo effect- Selective perception- Projection.