communication

NETWORK OF DANUBE WATERWAY ADMINISTRATIONS

South-East European Transnational Cooperation Programme

COMMUNICATION HANDBOOK

MANUAL OF COOPERATION

Document ID: O 2.2

Activity: Activity 2.1 Communication and Knowledge Management

Author / Project Partner: Date: Version:

Schedlbauer / via donau 09.04.2009 0.1 ToR

Mez / RSOE 14.04.2009 0.2 Draft

Mez / RSOE 21.04.2009 0.3 Draft

Schedlbauer / via donau 04.05.2009 0.4 Draft

Horvth, Mez / RSOE 15.05.2009 0.5 Draft

Schedlbauer / via donau 28.05.2009 comments

Mez / RSOE 21.06.2009 0.6 Draft

Schedlbauer / via donau 26.06.2009 comments

Mez / RSOE 28.07.2009 1.0 Draft

Seher / via donau 09.09.2009 final

TABLE OF CONTENTS

1 GLOSSARY - JUSTIFICATION OF TERMS AND ABBREVIATIONS ........................................................................... 3

2 SCOPE OF DOCUMENT ....................................................................................................................................... 6

3 ORGANISATIONAL STRUCTURE .......................................................................................................................... 7

4 PROCEDURE...................................................................................................................................................... 10

4.1 Progress and financial reporting .............................................................................................................. 10

4.1.1 Progress reporting .......................................................................................................................... 10

4.1.2 Financial reporting.......................................................................................................................... 11

4.1.3 Workflow, decision making process for deliverables .................................................................... 11

4.2 Meetings .................................................................................................................................................. 12

4.2.1 General ........................................................................................................................................... 12

4.2.2 Meeting equipment........................................................................................................................ 12

4.2.3 Meeting participants ...................................................................................................................... 12

4.2.4 Meeting Minutes ............................................................................................................................ 12

4.2.5 Language of meetings and Minutes ............................................................................................... 13

4.3 Internal communication ........................................................................................................................... 13

4.3.1 Project Intranet............................................................................................................................... 13

4.3.2 Templates for documents............................................................................................................... 13

4.3.3 Document names and identification of deliverables...................................................................... 13

4.3.4 File format ...................................................................................................................................... 14

4.3.5 Distribution of Meeting Minutes .................................................................................................... 14

4.3.6 Replying .......................................................................................................................................... 14

4.3.7 Emailing .......................................................................................................................................... 15

4.3.8 Language......................................................................................................................................... 15

4.3.9 Internal newsletter ......................................................................................................................... 15

4.3.10 Dissemination plan ......................................................................................................................... 15

4.3.11 Troubleshooting ............................................................................................................................. 15

4.3.12 Hierarchy of project documents..................................................................................................... 16

5 PROJECT QUALITY MANAGEMENT SYSTEM ..................................................................................................... 17

5.1 General ..................................................................................................................................................... 17

5.2 Quality management system ................................................................................................................... 18

5.2.1 Checking the quality of workflow and deliverables........................................................................ 18

5.2.2 Purchase, subcontracting ............................................................................................................... 18

5.2.3 Monitoring system.......................................................................................................................... 18

5.2.4 Internal and external quality feedback........................................................................................... 18

6 ANNEX A - CONTACT INFORMATION................................................................................................................ 19

O 2.2 version: 1.0 draft Page 3 of 38

1 GLOSSARY - JUSTIFICATION OF TERMS AND ABBREVIATIONS

Term Abbreviation Explanation

Activity Act. Former Sub Work Package, project phase unit.

Activity Leader AL Responsible person who co-ordinates the Activity workflow.

Advisory Council AC Consultation body of the project consisting of Observers.

Application for

Reimbursement AfR

Document including expenditures reported (SEE Implementation

Manual, Chapter 4)

Board of Directors BoD

Steering Committee of the project, the waterway authorities

delegate their Director/Manager/President. It is chaired by the

Lead Partners Representative.

Budget line BL

BL is the cost categorisation of the budget. Categories are staff,

overheads, travel and accommodation, external experts and

services, equipment, investments, financial charges and

guarantees.

Co-ordinator

(of the Project Partner) -

Every Project Partner should assign a Co-ordinator for the project,

who is responsible for co-ordination of organisational issues on PP

level. The Co-ordinator is also a main contact point for its

organisation and responsible for facilitating internal PP communi-

cation. Technical co-ordination is not a task of the Co-ordinator.

Communication Handbook CH Guideline about internal procedures and communication between

partners to enhance project workflow and co-operation.

D4D D4D

Abbreviation for the project Data warehouse for Danube

waterway, http://www.d4d.info/

D4D is also an infrastructure to convert GIS data into maps

(ENCs, CdP, etc.).

DANewBe Data -

Abbreviation for the project Digitally Advanced New Cross-

Border Exchange of Waterway Data

http://www.d4d.info/index.php?id=11

Description of Work DoW Detailed definition of project activities based on the approved

project proposal.

DISC Conference - Danube Information Services Conference; main dissemination

event for the project NEWADA, organised once a year.

Dissemination - External communication of project activities and results to


provide transparency and publicity on European co-funding and

implementation of project according to EU aims.

Dissemination Plan DP Strategy for external communication of project activities and

results.

First Level Control FLC

The Programme body which certifies the costs of the Project

Partner as a first level check. When costs are approved, the FLC

issues the Declaration on validation of expenditures.

Joint Technical Secretariat JTS

The main administrative body of the Programme, which executes

the Programme (supporting the MA) and communicates between

the Programme actors such as the LPs, MA, FLCs.

Lead Partner LP

The Leading Project Partner, responsible for the overall co-

ordination, management and representation of the project.

Personally the Project Manager (employee of the Lead Partner)

represents the Lead Partner on operative level.

Lead Partner Principle LPP

The Lead Partner acts as an administrative link between the

project and the programme, and as such, bears responsibility for

ensuring the projects implementation. However, each partner

bears full responsibility for its own actions. A Partnership

Agreement serves as the contractual basis of this co-operation.

Managing Authority MA The body that officially manages the Programme and signs

Subsidy Contract with the LPs. The MA is supported by the JTS.

Observer - Representative of relevant authorities and organizations, which

submitted observer declaration to the NEWADA proposal.

Partnership Agreement PSA The contract where the PPs agree on the common work and its

conditions. It is a mandatory document for SEE projects.

Project Core Team - Operative project body consisting of the Project Manager and

Work Package Leaders.

Project Manager (of the

Lead Partner) PM

Employee of the LP, who is responsible for executing LPs tasks on

operative level. Main Manager and contact person for the project.

Project Partner PP Official partner within the SEE project with budget and

responsibilities. It has signed the PA.

Project Team PT

Or consortium. The aggregate of Project Partners including the

Lead Partner. The Project Team members (PPs) should have

signed the partnership agreement.

Quality Manager QM The person who was appointed by the LP to be responsible for the


Quality Management of the project. The system is defined in

Chapter 4.2 of the CH.

Request of quality revision -

Quality management tool that provides a standardized way how

to ask the PPs for revision of the document or other output

delivered.

SEE Programme - South East Europe Transnational Cooperation Programme of the

European Union http://www.southeast-europe.net/en/

Subsidy Contract - The legal document to be undersigned between the MA and the

LP defining duties and responsibilities within the SEE Programme.

Task - Activities are divided into tasks. Smallest unit of the project

description.

Work Package WP

The project is divided into work phases. Largest unit of the project

structure. Work Packages are further divided into Activities

(formerly called Sub Work Packages).

Work Package Leader WPL

The person responsible for the overall technical co-ordination and

management of the Work Package. Also serves as a contact point

for WP-related technical issues before contacting the Project

Manager.

WP Implementation plan - Detailed implementation guideline informing about the necessary

steps on outputs of each WP.


2 SCOPE OF DOCUMENT

The Communication Handbook (CH) is an agreement between the Project Partners on common project work

procedures and internal communication. General rules for the project co-operation are outlined in the document.

The CH shall be discussed by the Project Partners and approved by the Board of Directors.

The whole project is based on co-operation and partnership. Only, if all the Project Partners work together the

project goals can be achieved and will lead to a better co-operation within the Danube area. Therefore it is

necessary that all Project Partners are aware of the responsibilities and duties they have in the course of the

project. Each member of the Project Team shall be aware of the content of the Communication Handbook and give

all necessary support to the Project Manager, to the Work Package Leaders and to the Activity Leaders for their

work.

This document deals only with internal project issues, all other issues concerning external communication and

dissemination will be included in the Dissemination Plan.

The Communication Handbook and the Dissemination Plan are both in line with the SEE Implementation Manual

1.2 document.


3 ORGANISATIONAL STRUCTURE

The Board of Directors is the strategical supervising body of the project supported by experts of the Advisory

Council. The Project Manager is the operative co-ordinator and manager of the project, who reports regularly to

the BoD. He is also the contact point for the SEE Programme bodies. The Project Team consists of all persons who

execute the project on operative level.

NEWADA project structure

The organisation of the project is structured according to the Lead Partner Principle, which is clearly defined by the

SEE Programme. The Lead Partner (LP) co-ordinates the whole project internally and represents it to the

Programme bodies and to the other stakeholders. The LP shall transfer all information to the Project Partners (PP).

The PPs should not communicate in relevant issues about the project without approval of the LP. The LP should

know about all relevant project issues and should serve as a main contact point for the SEE Programme bodies,

external stakeholders and for the PPs as well.


The Board of Directors is the supervising body of the project on strategical level supporting the work of the

consortium. The BoD consists of the directors of the waterway administrations and acts as the steering committee

of the project, dealing with strategic issues like objectives of waterway administrations, communication strategies

and the exchange of trainees and experts. Chairman of the Board of Directors is Mr. Manfred Seitz from the via

donau. The activities of the BoD are supported by the Advisory Council, consisting mainly of observers like

representatives of river commissions (Danube Commission, Sava Commission), the International Commission for

the Protection of the Danube River (ICPDR), the GIS Forum Danube as well as other relevant organisations. Their

expert knowledge will support the execution of the tasks and will help to disseminate the project results on

national and international level.

Division of external and internal communication

In order to improve the work, the project was structured into Work Packages (WP) and Sub Work Packages, so

called Activities (Act.) and responsible WP Leaders (WPLs) and Activity Leaders (ALs) were selected by the LP to

support the Project Management. The so called Project Core Team consists of the Project Manager and the Work

Package Leaders. Project Core Team is an operative project management body that discusses project issues and

prepares material. It is chaired by the Project Manager.


Structure of the Project Core Team

The Project Manager delegates tasks to the Work Package Leaders (WPLs) to decentralise work to Work Package

level. Therefore all PPs should try to solve problems, discuss issues with Activity Leaders - AL (if exist) or Work

Package Leaders first. If the issue cannot be solved on Work Package level, the Project Partner can contact the

Project Manager.

Main communication channels and workflow inside the project

All Project Partners shall have a project staff, which is co-ordinated by the Co-ordinator of the Project Partner. The

PPs Co-ordinator is the contact person for the Project Management and for other PPs as well. The Co-ordinator is

responsible for co-ordinating organisational issues and supporting his/her Project Team consisting of experts to

fulfill project duties. The Co-ordinator should have an overview of all the activities where his/her organisation is

involved. The Co-ordinator or expert of the Project Team should inform the Project Manager or WPLs in advance

when he/she can foresee any obstacles that can influence project work.

Project Team structure of a Project Partner (PP)


4 PROCEDURE

4.1 Progress and financial reporting1

4.1.1 Progress reporting

(Reference to the SEE Implementation Manual Chapter 4)

The reporting deadlines of the SEE funding programme

are fixed events taking place twice a year. Each Project

Partner has to foresee appropriate time depending on

his national procedures to deliver necessary

information to the Work Package Leader or Lead

Partner. Templates will be worked out within the

Project Team which have to be used for reporting.

These templates will be based on the SEE

Implementation Manual. When the provided input has

to be corrected, the whole template has to be

resubmitted. In general, two weeks before the

reporting deadline of the SEE Programme the input

from the Project Partners has to be finalised. Hence, its

recommended to submit the input earlier so that there

is enough time to make corrections. The internal

reporting procedures and deadlines will be evaluated

after each reporting deadline. Each member is asked to

contribute to the optimisation of the process.

1 This chapter does not apply to the IPA Financing Partners. Their procedure is not included in this document.


4.1.2 Financial reporting

(Reference to the SEE Implementation Manual Chapter 5)

The Lead Partner is responsible for the

implementation of the overall project.

Consequently he is also responsible for costs

handed in by the Project Partners (refer to

Partnership Agreement Article 5-2d). Even if

there are costs which have been certified by the

First Level Control, the Lead Partner has the

power not to accept costs if he is in doubt of

their relevance for the project. Therefore, all

Project Partners are asked to stick to the project

application handed in and discuss planned

purchases within the Work Package and also

with the Lead Partner.

4.1.3 Workflow, decision making process for

deliverables

Activity Leader co-ordinates the technical work with the

involved partners. Furthermore, the AL is responsible for

planning the work in accordance with the time schedule as

defined in the project application and in the Description of

Work. A draft of the deliverable has to be sent to the WP

Leader for review and feedback. This sends the document to the

Lead Partner and to the Quality Manager for review and

feedback. The LP and the QM shall check the general quality

and compatibility with the DoW. The LP and the QM shall do

the proof-reading to improve readability of the document. The

LP or the QM forwards comments & questions to the WPL and AL. Once the Project Team defines the deliverable

as finalised, it shall be forwarded to the Board of Directors for approval. If the deliverable has been approved, it

can be published on the project website or the intranet site of the project (depending on sort of document).


4.2 Meetings

4.2.1 General

Generally, meetings shall take place on Tuesday, Wednesday or Thursday. Monday and Friday shall not be chosen

for meetings. These two days shall be reserved for travelling. Meetings shall not start earlier than 09:00 and last

longer than 18:00. The host of the meeting shall organise beverages during the meeting. Lunch breaks shall be

foreseen within the agenda but the lunch itself is not an obligation to be paid by the host. For meetings lasting

several days a common dinner shall be offered to the participants, which doesnt has to be paid by the host.

The meeting schedule of the project is in general defined within the project application. At the end of each

meeting the dates for the next two meetings of such kind have to be defined. The dates agreed have to be

indicated in the Meeting Minutes. Is there a need for a meeting, which is not foreseen within the project

application, the date for the meeting shall be announced at least 4 weeks prior to the event. In general, the

meetings are co-ordinated by the WP Leaders in order to minimise time for travelling for the overall Project Team.

WPL shall define a proper meeting schedule at WPL meetings. The involved participants shall be informed as soon

as possible.

4.2.2 Meeting equipment

For each meeting the host shall make available power supply for the participants, a beamer and a PC for the

presentations.

4.2.3 Meeting participants

Due to the fact that most of the project meetings will be held as expert-workshops, the Project Partners are asked

to send appropriate experts. A workshop in the field of hydrology for example has to be attended by hydrological

experts. It shall not be the case that people attend expert meetings without having knowledge of national

processes within the specific field.

4.2.4 Meeting Minutes

For each meeting (national or international), Meeting Minutes have to be provided. For these Minutes the

appropriate template has to be used, which contains the following information:

Date of the meeting

Duration of meeting

Location of the meeting

Reason for the meeting

Participants

Keeper of the minutes

Agenda of the meeting

Results, outcomes, conclusions, etc. (depending on kind of meeting)

Next meeting

Action points out of the meeting (incl. responsible person and deadline)


In general, the host is responsible for the moderation of the meeting and the preparation of the Meeting

Minutes. A draft version of the Meeting Minutes has to be provided for the participants within one week after

the meeting. They shall have the opportunity to make comments or request changes within the Meeting

Minutes. After all participants have agreed, the Meeting Minutes shall be declared as final. The final version of

the Minutes has to be forwarded for information to relevant persons within the Act. or WP. In all cases the

responsible WP Leader and the Lead Partner have to be informed.

4.2.5 Language of meetings and Minutes

All project meetings are in English language. Meetings on national level are not affected by this agreement. If

there is a need for interpreters, the project member has to organise and pay the service on his own. Meeting

Minutes always have to be provided in English language independent of the meeting language.

4.3 Internal communication

4.3.1 Project Intranet

In order to enhance the project workflow and communication a common virtual workplace, a web-accessed

intranet site has been established, where the following tools support the project implementation:

Project calendar

File manager (download area)

Address book

News

Link of NEWADA Intranet is: http://intranet.newada.eu

Furthermore, a public website (http://www.newada.eu) will be established with general information and news

about the project. The details are included in the Dissemination Plan.

4.3.2 Templates for documents

The use of project templates is obligatory during the project. For the following documents templates are

available on the intranet under file manager :

Meetings: Agenda(.dot), List of Participants (.dot), Meeting Minutes (.dot)

Study (.dot)

Presentation (.pot)

Request for quality revision (.dot)

4.3.3 Document names and identification of deliverables

The documents should be named precisely in order to have a common understanding what is behind the title.

Suggestion for document name:


NEWADA_{Number of activity}_{Document name}_{version}.doc

e.g.: NEWADA_2-1_Communication_Handbook_v10.doc

Meeting documents should start with the date (YY.MM.DD) and include document type (agenda, minutes...),

meeting (Status, WP, WPL, BoD...) and venue (city, where the meeting is hosted).

{Date}_{Document type}_{Meeting}_{Venue}.doc

e.g.: 20090512_Agenda_Status_Meeting_Vienna.doc

All outputs are defined and numbered in the Description of Work. Here is an abstract as an example:

Output No. Output Name WP No. Resp. PP Deadline

O 2.0 WP 2 work plan WP 2 RSOE May 09

O 2.1 Intranet site WP 2 RSOE May 09

O 2.2 Communication handbook incl. templates and quality management

WP 2 RSOE Aug 09

4.3.4 File format

The partners agree to use Microsoft Office 2002 and Adobe PDF standard file formats for project

administration. Special exceptions can be made if it is agreed by all stakeholders.

4.3.5 Distribution of Meeting Minutes

The progress reports that will be forwarded to the SEE Programme will be distributed to all project members.

4.3.6 Replying

The project members agree to reply on emails or telephone calls if feedback, comments or any other type of

inputs are requested within 3 working days. If a defined deadline cant be achieved, information has to be


sent to the appropriate team member. It has to be pointed out until when the requested input will be

available.

4.3.7 Emailing

Due to the fact, that the number of emails sent during the project will be enormous, the partners should keep

to some basic rules when sending electronic mails to each other.

The subject of the email should indicate references to the relevant part of the project as described below:

NEWADA {Number of activity} : {Subject of email}

e.g. Subject of email: NEWADA Act.2.1: Input on Communication Handbook

4.3.8 Language

The official language for deliverables, communication including meetings (see point 4.3) shall be British English.

All Project Partners should provide a certain level of quality. (See chapter 5)

4.3.9 Internal newsletter

Electronic newsletters shall be sent out during the lifetime of the project providing latest information about the

status of project activities. The newsletter will be a standard communication channel for the LP to inform the

PPs. It is planned to be distributed regularly 4 times per year but there can be special editions if there is a

need for instant communication.

4.3.10 Dissemination plan

External newsletters, as dissemination tools, will be provided for project stakeholders. Details will be defined in

the Dissemination Plan, which provides a communication strategy for NEWADA project, to define how to use

dissemination tools during the project in order to provide publicity and transparency, thus to reach the above

mentioned objectives.

Due to the large number and diversity of partners and countries taking part in this project, a pragmatic and

effective communication campaign is required.

4.3.11 Troubleshooting

If a problem (e.g. missing input of a partner) occurs in the Project Team, four different levels of escalation are

foreseen.

Level 1, the responsible AL. or WPL shall address the responsible person (Project Co-ordinator) and ask for the

fulfilment of the obligation. An appropriate deadline (in general 1 week) shall be set. The legal representatives

of both companies as well as the LP shall receive a copy of the written confirmation that the deadline was

extended.


Level 2 is reached if the deadline set (of level 1) of the AL or WPL is passed without the fulfilment of the

obligation. The LP shall now get into personal contact with the Project Manager and legal representative of the

company which owes the fulfilled task. An appropriate deadline shall be set.

Level 3 is reached if the deadline set of the Lead Partner is passed without the fulfilment of the obligation. Now

the Board of Directors (BoD) will be informed. Depending on the urgency of the topic the problem shall be put

on the agenda of the next BoD meeting or tackled via email and phone calls. An appropriate deadline shall be

set. ERDF funding will not be forwarded to the company owing the fulfilled task.

Level 4 is reached if the deadline set by the BoD is passed without the fulfilment of the obligation. The Lead

Partner will report the problem to the SEE Programme. Depending on the dispute and the co-operation so far

the Lead Partner will make an arrangement with the programme authorities which is most suitable for the

overall project (refer to Partnership Agreement Article 9). ERDF funding of the company which owes the

fulfilled task shall not be forwarded. According to the programme documents the programme bodies have

the power to decommit funds, remove a Project Partner and withdraw it from the subsidy contract which is

equal to cancel the whole project.

4.3.12 Hierarchy of project documents

As there are many documents used for the implementation of the project, a clear hierarchy has to be defined

between them. The following order should be applied:

1. Application form, Subsidy Contract, Partnership Agreement, SEE Implementation Handbook, SEE Programme

Manual

2. Description of Work

3. Communication Handbook, Dissemination Plan, WP Implementation plan

Order for work content & finances Order for cooperation rules

1 Application form Subsidy Contract, SEE Implementation Handbook, SEE

Programme Manual

2 Description of Work Partnership Agreement

3 Communication Handbook, Dissemination Plan


5 PROJECT QUALITY MANAGEMENT SYSTEM

5.1 General

The Project Partners and the financial supporters (including the European Union) have decided to develop and

execute the project in order to achieve results. In the project development phase the project factors were

defined:

After basic definition of the project a detailed requirement specification (DoW) shall be elaborated, which is

the basis of the project work. The main financial support will be accompanied by a Subsidy Contract, which will

define the tasks and conditions of support. The requirements are basically laid down in the Description of

Work. During the project monitoring and quality management the quality of the work shall be ensured. The

establishers of the project will be satisfied if the project delivered the defined outputs in a good quality and the

project reached its goals. The project results and goals achieved can be found in the Final report.

The project shall be administrated precisely, which is a basic condition of the quality management. The Project

Team should be committed to produce high quality results.

The Project Partners should provide proper human resources for the project. High quality tasks can be

executed only by highly educated, English-speaking staff. Project Team members should master both oral and


written English on a high level. The selection and training of proper persons is the responsibility of the Project

Partner. The project should provide adequate circumstances for the Project Team members (e.g. travelling,

office...etc.)

5.2 Quality management system

5.2.1 Checking the quality of workflow and deliverables

The workflow should be well administrated and the deliverables should be of high quality. All drafts and final

documents should be sent to the Quality Manager in copy, which provides a continuous check of quality. If the

quality does not reach a certain level, the QM sends the document back for revision. The Request of quality

revision will contain which part does not conform and will set a deadline for correction.

The work of the QM is supported by the WPLs and ALs, who are responsible for the technical content of the

deliverables. The WPLs and ALs are reporting to the QM about the content quality of their WP. The QM reports

to the PM on the status of quality level regularly.

5.2.2 Purchase, subcontracting

In order to produce high quality results, the purchase and sub-contracting procedures should be executed

carefully. The partners should be able to choose from several offers and select the best quality goods or

services for the price. All contracts should be well-prepared and the special project aspects should be taken

into account (e.g. ERDF and IPA financial rules).

The Project Partner should guarantee that its subcontractors are also committed to ensure high quality.

5.2.3 Monitoring system

The Project Team is monitored by the Board of Directors and discusses issues with the Advisory Council. The

Board of Directors meetings are organised three times a year.

5.2.4 Internal and external quality feedback

Feedbacks internal and external will be collected about the project continuously. For this reason, a

feedback-section (questionnaire) will be made available on the website. The internal feedbacks are provided by

the Project Partners (anonymous feedback is an option too) to revise the project management system if

needed. The external feedback will be collected from the stakeholders and from the visitors of the webpage.

At every status meeting the feedbacks are evaluated and the management or dissemination system can be

revised if needed.


6 ANNEX A - CONTACT INFORMATION

Coordinators for PPs

Name Organisation Contact information

Tel. +43 (0)50 4321 1702

Fax +43 (0)50 4321 1050

Markus SCHEDLBAUER Project Manager

WP 1 Leader

Coordinator for via donau

Mail [email protected]

Tel. +421 (0)2 602 92 346

Fax +421 (0)2 65 42 25 47

Stefan POLHORSKY Technical expert

WP 3 Leader

WP 4, 5 Member

Coordinator for SVP Mail [email protected]

Tel. +36 1 225 4436

Fax +36 1 212 0778

Andrs MAGYARICS Project Manager

Coordinator for VKKI


Tel. +36 1 215-6140/2412

Fax +36 1 215-2245

Jen SASS Project Manager

Coordinator for VITUKI


Tel. +36 1 303 01 68

Fax +36 1 477 0549

Gergely MEZ WP2 Leader

WP5 Leader

Quality Manager

Coordinator for RSOE Mail [email protected]

Tel. +40 246 213 329

Fax +40 246 211 744

Romeo SOARE Coordinator for AFDJ

Expert Act 1.3, 2.2, 3.2, 4.4, 6.1, 6.4


Tel. +40241702709

Fax +40241738597

Anastasie SEVERIN Coordinator for ACN

Act. 1.1; 1.4; 5.1; 5.2; 5.3; 6.3 member



Tel. +359 82 82 31 33

Fax +359 82 82 31 31

Tsvetelina PASTIR Coordinator for EAEMDR

WP1; WP2 & WP6 Member


Tel. 00385 32 450 613

Fax 00385 32 450 653

Tomislav TRUS Co-ordinator for APP

WP3, WP4 & WP5 member


Tel. +381 11 3029 842

Fax +381 11 3029 808

Ivan MITROVI Project coordinator for PLOVPUT

WP1 & WP2 member



via donau Austrian Waterway Company (Lead Partner)

Name Role in NEWADA Contact information

Tel. +43 (0)50 4321 1105

Fax +43 (0)50 4321 1050

Manfred Seitz Chairman BoD


Tel. +43 (0)50 4321 1600

Fax +43 (0)50 4321 1050

Hans-Peter Hasenbichler Member BoD


Tel. +43 (0)50 4321 1700

Fax +43 (0)50 4321 1050

Hans-Peter Wegscheider Member BoD


Tel. +43 (0)50 4321 1702

Fax +43 (0)50 4321 1050

Markus Schedlbauer Project Manager

WP 1 Leader


Tel. +43 (0)50 4321 1607

Fax +43 (0)50 4321 1050

Markus Simoner Technical Expert

WP 6 Leader


Tel. +43 (0)50 4321 1400

Fax +43 (0)50 4321 1050

Eva Michlits Senior Manager

Act. Leader 6.2


Tel. +43 (0)50 4321 1623

Fax +43 (0)50 4321 1050

Johannes Nemeth Project Manager

Act. Leader 5.2



Tel. +43 (0)50 4321 1616

Fax +43 (0)50 4321 1050

Ralph Fromwald Project Manager

Act. 5.5 member


Tel. +43 (0)50 4321 2514

Fax +43 (0)50 4321 2050

Alexander Schierhuber Team leader Hydrography

WP 3 member


Tel. +43 (0)50 4321 2426

Fax +43 (0)50 4321 2050

Petra Marktl WP 3 member


Tel. +43 (0)50 4321 2421

Fax +43 (0)50 4321 2050

Christian Klbl Team leader Hydrology

WP 3 member


Tel. +43 (0)50 4321 2427

Fax +43 (0)50 4321 2050

Peter Kickinger WP 3 member


Tel. +43 (0)50 4321 3100

Fax +43 (0)50 4321 2050

Klaus Dieplinger Head of Department Maintenance

WP 4 member


Tel. +43 (0)50 4321 2607

Fax +43 (0)50 4321 2050

Johann Wsendorfer Team leader Ecology

WP 4 member


Tel. +43 (0)50 4321 1629

Fax +43 (0)50 4321 2050

Harald Beutl Ecology

WP 4 member



Tel. +43 (0)50 4321 2611

Fax +43 (0)50 4321 2050

Franz Steiner Ecology

WP 4 member


Tel. +43 (0)50 4321 1706

Fax +43 (0)50 4321 1050

Kata Seher Act. 6.2 member



SVP Slovak Watermanagement Enterprise


Tel. +421 (0)2 602 92 301

Fax +421 (0)2 65 42 00 77

Jozef Farka Director

BoD member


Tel. +421 (0)2 602 92 302

Fax +421 (0)2 65 42 00 77

Peter Minarik Deputy Director

BoD member


Tel. +421 (0)2 602 92 350

Fax +421 (0)2 65 42 25 47

Jaroslav Sabo Head of Department of Engineering

WP6 member


Tel. +421 (0)2 602 92 202

Fax +421 (0)2 65 42 25 47

Maria Antalova Head of Department of Morphology

WP4 member


Tel. +421 (0)2 602 92 342

Fax +421 (0)2 65 42 25 47

Katarina Godalova Technical expert

WP4 & WP5 member


Tel. +421 (0)2 602 92 471

Fax +421 (0)2 65 42 25 47

Peter Rusina Head of Department of Water Management Development

WP3 & WP4 member Mail [email protected]

Tel. +421 (0)2 602 92 346

Fax +421 (0)2 65 42 25 47

Stefan Polhorsky Technical expert

Co-ordinator for SVP

WP3 Leader



Tel. +421 (0)2 602 92 344

Fax +421 (0)2 65 42 25 47

Maro Lapansk

Technical expert

WP4 & WP5 member


Tel. +421 (0)2 602 92 343

Fax +421 (0)2 65 42 25 47

Eva Petrikova Technical expert

WP5 member


Tel. +421 (0)2 602 92 325

Fax +421 (0)2 65 42 25 47

Martin Haber Technical expert

IT expert

WP5 member


Tel. +421 (0)2 602 92 342

Fax +421 (0)2 65 42 25 47

Zuzana Laukova Technical expert

WP5 member



VKKI Central Directorate for Water and Environment


Tel. +36 1 225 44 31

Fax +36 1 212 07 73

Dr. Jzsef Vradi General director member of BoD


Tel. +36 1 225 44 36

Fax +36 1 212 07 78

Andrs Magyarics project manager

co-ordinator for VKKI


Tel. +36 1 225 44 34

Fax +36 1 212 07 78

rpd Szentivnyi expert

WP3, WP4 & WP6 member


Tel. +36 1 225 44 30

Fax +36 1 212 07 78

Ferenc Szigeti expert for informatics

WP5 member


Tel. +36 1 225 44 95

Fax +36 1 212 07 75

Klmn Papp International co-ordinator



VITUKI Environmental Protection and Water Management Research Institute


Tel. +36 1 215-6140/2412

Fax +36 1 215-2245

Jen Sass Project Manager

WP3 co-ordinator


Tel. +36 1 215-6140/2412

Fax +36 1 215-2245

Zita Rdly Financial manager

WP1 & WP2 co-ordinator


Tel. +36 1 215-6140

Fax +36 1 215-2245

Kornl Albert GIS expert

WP3 & WP5 member


Tel. +36 30 9211 923

Fax +36 1 215-2245

Lszl Rdly External expert

WP5 member


Tel.

Fax

Mail

Tel.

Fax

Mail

Tel.

Fax

Mail


RSOE National Association of Radio Distress-Signalling and Info-communications


Tel. +36 1 303 01 68

Fax +36 1 477 0549

Csaba Kovcs Member of BoD


Tel. +36 1 303 01 68

Fax +36 1 477 0549

Gergely Mez Quality Manager

Co-ordinator for RSOE

WP2 Leader

WP5 Leader Mail [email protected]

Tel. +36 1 303 01 68

Fax +36 1 477 0549

Katalin Horvth Project Assistant for RSOE


Tel. +36 1 303 01 68

Fax +36 1 477 0549

Imre Pampuk ICT Expert

WP5 Member


Tel. +36 1 303 01 68

Fax +36 1 477 0549

Pter Keszei Telecommunications Expert

Act. 5.5 member


Tel. +36 1 303 01 68

Fax +36 1 477 0549

Pter Vg ICT Expert

Act. 5.5 member


Tel. +36 1 303 01 68

Fax +36 1 477 0549

Gyrgy Kutasi IWT Expert

WP5 member



APP Agency for Inland Waterways


Tel. 00385 32 450 613

Fax 00385 32 450 653

Miroslav Ituk Member of BoD


Tel. 00385 32 450 613

Fax 00385 32 450 653

Tomislav trus Co-ordinator for APP

WP3; WP4 & WP5 member


Tel. 00385 32 450 613

Fax 00385 32 450 653

Andrija Spai WP3; WP4 & WP5 member


Tel. 00385 32 450 613

Fax 00385 32 450 653

Ljiljana Klasanovi WP3; WP4 & WP5 member


Tel.

Fax

Mail

Tel.

Fax

Mail

Tel.

Fax

Mail


PLOVPUT Inland Waterways Maintenance and Development Agency


Tel. +381 11 3029 801

Fax +381 11 3029 808

Zaneta Ostoji Barjaktarevi

General Director

Member of BoD

WP6 member


Tel. +381 11 3029 801

Fax +381 11 3029 808

Ljubia Mihajlovi Deputy Director

Member of BoD

WP4 member (4.1 & 4.3)


Tel. +381 11 3029 842

Fax +381 11 3029 808

Ivan Mitrovi Adviser for Planning and Analysis

Project coordinator for PLOVPUT,


Tel. +381 11 3029 898

Fax +381 11 3029 808

Jasna Muskatirovi Head of Design and Survey Department

WP3 member (3.1), WP4 member (4.4)


Tel. +381 11 3029 882

Fax +381 11 3029 808

Sinisa Ivin Hydrographer

WP3 member (3.2)


Tel. +381 11 3029 877

Fax +381 11 3029 808

Duko Isakovi Civil Engineer

WP4 member (4.2)


Tel. +381 11 3029 888

Fax +381 11 3029 808

Zoran Luki Head of RIS section

WP5 member (5.4 & 5.5)



Tel. +381 11 3029 853

Fax +381 11 3029 808

Tihomir Stoi ECDIS Engineer

WP5 member (5.1 & 5.2)



ACN Administration of Navigable Canals S.H.


Tel. +40 241 702 705

Fax +40 241 737 711

Valentin Zeicu Ilie Act. 1.3; 6.1 member


Tel. +40 241 702 706

Fax +40 241 737 711

Vicentius Petrescu Act. 2.1; 6.2 member


Tel. +40 241 702 709

Fax +40241738597

Anastasie Severin Co-ordinator for ACN

Act. 1.1; 1.4; 5.1; 5.2; 5.3; 6.3 member


Tel. +40 241 702 700 / 1013

Fax +40241737711

Carmen Butnaru Act. 1.2 member


Tel. +40 241 702 700 / 1070

Fax +40241737711

Oprea Ovidiu Act. 3.1; 3.2; 3.3 member


Tel. +40 241 702 700 / 1033

Fax +40 241 737 711

Abdurafi Moren Act. 4.1; 4.3; 6.4 member


Tel. +40 241 702 700 / 1032

Fax +40 241 737 711

George Stoianovici Dan Act. 4.4 member



Tel. +40 241 702 721

Fax +40 241 738 597

Anisoara Tomescu Act. 4.2 member


Tel. +40 241 702 722

Fax +40 241 737 711

Carmen Manescu Act. 5.4; 5.5 member


Tel. +40 734 600 647

Fax +40 241 737 711

Coralia Igescu Act. 2.2 member



AFDJ River Administration of the Lower Danube Galati


Tel. +40 236 460 812

Fax +40 236 460 847

Dorin Otrocol Member of BoD


Tel. +40 246 213 329

Fax +40 246 211 744

Romeo Soare Co-ordinator for AFDJ

Expert Act 1.3, 2.2, 3.2, 4.4, 6.1, 6.4


Tel. +40 246 213 329

Fax +40 246 211 744

Claudiu Dutu Project Assistant for AFDJ

WP 4 Leader

Expert Act. 1.1, 1.4, 2.1, 4.1, 4.3, 6.2, 6.3 Mail [email protected]

Tel. +40 236 460 812

Fax +40 236 460 847

Mihaela Irimia Financial Expert Act 1.2


Tel. +40 236 460 812

Fax +40 236 460 847

Daniel Grosu Expert

Act 3.1, 3.3, 5.3, 5.5,


Tel. +40 236 460 812

Fax +40 236 460 847

Adrian Maizel Expert Act 5.1, 5.4


Tel. +40 246 213 329

Fax +40 246 211 744

Sergiu Ionescu Expert Act 4.2,



EAEMDR Executive Agency for Exploration and Maintenance of the Danube River


Tel. +359 82 82 31 30

Fax +359 82 82 31 31

Georgi Georgiev Member of BoD


Tel. +359 82 82 31 33

Fax +359 82 82 31 31

Tsvetelina Pastir Co-ordinator for EAEMDR

WP1 & WP2 Leader

WP 6 Member


Tel. +359 82 82 31 33

Fax +359 82 82 31 31

Desislava Ivanova Hydrotechinical & Hydrographical expert

WP 3 Leader

ENC expert for WP 5 Mail [email protected]

Tel. +359 82 82 37 99

Fax +359 82 82 31 31

Konstantin Yalamov Hydrology and Hydrometeorology expert WP 4 Leader


Tel. +359 82 82 31 33

Fax +359 82 82 31 31

Plamen Kutinchev ICT expert WP 5 Leader


Tel. +359 82 82 31 33

Fax +359 82 82 31 31

Veneta Popova Ecology expert WP 4 Member WP 6 Leader



ONMA Odessa National Maritime Academy


Tel. +380 50 39 09 586

Fax +380 48 23 45 267

Igor Gladkykh Observer


Tel. +380 48 72 82 696

Fax +380 48 72 82 518

Mikhail Miyusov Observer

Mail -

Tel.

Fax

Mail

Tel.

Fax

Mail

Tel.

Fax

Mail

Tel.

Fax

Mail

Tel.

Fax

Mail


SHS State Hydrographic Service


Tel. +380 44 292 4624

Fax +380 50 310 7327

Nikolai Golodov Observer


Tel.

Fax

Mail

Tel.

Fax

Mail

Tel.

Fax

Mail

Tel.

Fax

Mail

Tel.

Fax

Mail

Tel.

Fax

Mail


CONTACT INFORMATION FOR SEE JOINT TECHNICAL SECRETARIAT

Programme contact person:

Roberta Calcina

+36 1 224 3161 [email protected]

More contact information:

http://www.southeast-europe.net/en/contacts/programme_contacts/

END OF DOCUMENT

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