communicating the bu $ ine $$ case for $ustainability strategies bob willard [email protected]...
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Communicating the Bu$ine$$ Case for $ustainability
Strategies
www.sustainabilityadvantage.com
Business in the CommunityPlymouth, EnglandApril 12, 2007
Economy / Profits
Sustainable business
Profits
Taxes, R&D
Jobs
Expenditures
Training
Fair trade
Core values
The Sustainability “3-Legged Stool”
Environment / Planet
Eco-Efficiency
Manufacturing efficiencies
Operations efficiencies
Product efficiencies
Smart design
Cradle-to-cradle, take-back
Beyond compliance
Restorative to nature
Equity / People
Ethical business
• Internal Employees
Human Rights
Health & Safety
Respect, Caring
• Local Community &
Culture
• Rest of the World
Sustainable Development (SD) Sustainability
Triple Bottom Line (TBL)Environmental, Social, Governance (ESG)
Corporate Social Responsibility (CSR)
Corporate Responsibility (CR)
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Financial
Capital
Manufactured
Capital
The Smart Business “3-Legged Stool”
Natural
Capital
Human
Capital
Social
Capital
Asset Management
5 Stages and Emerging Drivers
5. Purpose / Passion
-------------------------------
4. Integrated Strategy
3. Beyond Compliance
2. Compliance
1. Pre-Compliance
• Eco-efficiencies• Regulatory Threat• PR Crisis
• Passionate Founder / CEO
• Regulatory Pressure / Enforcement
P r o
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t I v
e
R e
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t I v
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• Business Opportunities – “Carrots” • Risk Management – “Sticks”
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Stage 5: Purpose / ValuesWe want to be a successful business
… so that …we can contribute to environmental and
social well-being
Ends vs. Means
Stage 4: Integrated StrategyWe want to contribute to environmental
and social well-being … so that …
we can be a successful business
Means
Means
End
End
5 Stages and Emerging Drivers
5. Purpose / Passion
-------------------------------
4. Integrated Strategy
3. Beyond Compliance
2. Compliance
1. Pre-Compliance
• Eco-efficiencies• Regulatory Threat• PR Crisis
• Passionate Founder / CEO
• Regulatory Pressure / Enforcement
P r o
a c
t I v
e
R e
a c
t I v
e
• Business Opportunities – “Carrots” • Risk Management – “Sticks”
The Company Value Iceberg
Company Value
Intangibles / Brand Image/ Nonfinancials / Reputation / / Stakeholder Relationships
Tangibles/ Financials
/ Balance Sheet
The Company Value Iceberg: 1981
17%
83%
Company Value
Intangibles / Nonfinancials
Tangibles / Financials
Arthur D. Little, The Business Case for Corporate Citizenship , 2002)
The Company Value Iceberg: 1998
71%
29%
Company Value
Intangibles / Nonfinancials
Tangibles / Financials
Arthur D. Little, The Business Case for Corporate Citizenship , 2002)
The Sea of Demanding Stakeholders
Company Value
Non-financials / Reputation
Financials
Employees
Customers
Mainstream Media
Economists
Scientists
NGOs / Civil Society
Competitors
Global Markets / EU
Governments at all levels
Banks & InsurersAwakened Public
Shareholders & Investors
Two-part Business Case
Company Value
Non-financials / Reputation
Financials
Customers
Mainstream Media
Economists
Scientists
NGOs / Civil SocietyEmployees
Competitors
Global Markets / EU
Governments at all levels
Banks & InsurersAwakened Public
Shareholders & Investors
The Perfect Storm
• All were dying out• Energy from the 3 systems combined • Sudden, unexpected, devastating
Cold front from Great Lakes
Cold front from Great Lakes
Warm front near Sable Island
Warm front near Sable Island
(Former) Hurricane
Grace
(Former) Hurricane
Grace
• Oct. 27 – Nov. 1, 1991• Worst storm in history …100’ waves
The Perfect Storm
The Perfect Storm
Mega-Issues + Stakeholders = New Market Forces
Company Value
Non-financials
Financials
Customers
Mainstream Media
NGOs / Civil SocietyEmployees
Competitors ScientistsGovernments at all levels
Banks & InsurersAwakened Public
Shareholders & Investors
PandemicsPandemicsErosion of Trust
Erosion of Trust
Water Crisis
Water Crisis
Pollution &
Health
Pollution &
HealthEnergy Crisis
Energy Crisis
Climate Crisis
Climate Crisis
Climate Crisis
Climate CrisisClimate
Crisis
Climate CrisisOther …Other …
Global Markets / EU
Economists
Mainstream Media / Awakened Public
• 67% of Canadians say would switch to “green” companies (Environics, Feb 07)
• 79% of Americans say they are Conscious Consumers; 20% are Advocates vs. 7% in 2004 (Egg, Mar 07)
• 18% of global consumers are Mainstream Activists (Globescan CSR Monitor, 2005)
The “Goracle” Factor + Hurricane Katrina + High gas prices + Weird weather + IPCC report + Stern Review + …
Economists’ Warnings about Risks
• Economists’ Statement on Climate Change (Feb 1997) Signed by 2,000 economists, including 6 Nobel Laureates
1. Humans causing CC; it presents significant environmental, economic, social, and geopolitical risks; preventive steps justified
2. Benefits to economy outweigh the costs3. Market-based mechanisms are most efficient way to slow CC:
international cap-and-trade system and carbon taxes (“Great Green Tax Shift”)
• Stern Review on Climate Change (Oct 06) By former World Bank chief economist Nicholas Stern
1. Humans causing CC; cost of mitigation is 1% of annual global GDP by 2050 if act now; 5-20% of annual GDP if act later
2. Benefits of $2.5T if act now; global depression if do not3. Stabilize GHGs; deployment low-carbon technologies; remove
barriers to energy efficiency; implement regulations, carbon taxes, and / or a cap-and-trade system
Investors Worried about Risks
Investors
Climate Crisis
Climate Crisis
Carbon Disclosure Project 2003 2006
Institutional Investors 35 225
Value of Assets Held $4.5T $31T
Companies Surveyed FT500 1,800
Manufacturer impact: -40%; Bank impact: -29%
Physical RisksLitigation RisksCompetitive RisksReputation Risks • Investor Network on Climate Risk (INCR):
65 institutional investors, $4T in assets;
•Ask SEC to require listed companies to disclose CC risks to their financial performance (June 06);
•Climate Watch List of worst 10 companies get shareholder resolutions on CC (Feb 07);
•Request Congress cut GHGs 60-90% below 1990 levels by 2050 (Mar 07)
Banks and Investors Taking Action
• Citigroup: largest U.S. bank; (Jan 06) will reduce GHGs from its 13,000 properties by 10% by 2011
• Bank of America: second largest U.S. bank; (Apr 05) $3K rebates on employee hybrids; (Mar 07) $20B over 10 years to support growth in environmentally friendly activities and reduce global warming; reduced mortgage rates on energy efficient homes
• Goldman Sachs: (Nov 06) first major investment bank to adopt a comprehensive environmental policy; investing $1B in clean energy projects
• JP Morgan Chase: (Apr 05) adopted Equator Principles
• 348 shareholder resolutions on ESG issues 2005 (up 16% from 2003); 177 social resolutions reached a vote (up 22% from 2003)
EU Market Forces
EU Market
Pollution & Health
Pollution & Health
RegulationsMarket Access
• Restriction on Hazardous Substances (RoHS)
• Waste from Electrical and Electronic Equipment (WEEE)
• End of Life Vehicles Directive (ELVD)
• Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH)
• Energy-using Products (EuP)
• Climate Change Plan: (Mar 07) By 2020, cut CO2 by 20% below 1990 level; 20% of electricity from renewable sources vs. 6% now; 10% of vehicles on biofuels
• Big Retailers: Tesco, Marks & Spencer, Asda
Climate Crisis
Climate Crisis
US Position on Climate Change?
• US States• US Cities• Corporations
Climate Crisis
Climate Crisis
Energy Crisis
Energy Crisis
• 20 States: Renewable energy targets
• 9 States: Suing Feds for lax fuel efficiency standards
• 5 West-coast States: Western Regional Climate Action Initiative
• 7 East-coast States: Regional Greenhouse Gas Initiative (RGGI)
• 33 States: Climate Registry of baselines
• 425 US Cities: Climate Protection Agreement: Kyoto at city level; -7%
• Big Corporations: Wal-Mart, GE, DuPont
• Combat Climate Change (3C) Initiative: 18 US energy corps; want carbon trading
• US Climate Action Partnership (USCAP): 10 major corps + 4 NGOs; want cap-and-trade and 15% GHG reduction in 15 years
RegulationsCarbon caps
Unusual Co-drivers of Sustainability
National Security
National Security
War for Talent
War for Talent
Alternative energy: Investment in the USprojected to be $6B by 2008; $167B by 2015
Sustainability reputation: 70% of NA gradswould not apply to company with a poor CSRreputation
Revenue Pressure
Revenue Pressure
Transparency
Transparency
Carbon trading: $29.8 B global market in 2006 and set to double in 2007; Opportunity for additional revenue?
Environmental reporting: Sarbanes Oxleyrequires material risks be identified; CICA guidance on MD&A discussion of risks; GRI guidelines; 64% of Global 250 do SD reports
Two-part Business Case
Company Value
Non-financials / Reputation
Financials
Customers
Mainstream Media
Economists
Scientists
NGOs / Civil SocietyEmployees
Competitors
Global Markets / EU
Governments at all levels
Banks & InsurersAwakened Public
Shareholders & Investors
Business Priorities
ProductivityBrand Image
Profit
Growth
Attracting & Retaining Top Talent
Managing Risks Innovation
Speed to Market
Leadership
Market Share
Motivation
Share Price
CompetitiveAdvantage
Governance
Expense Savings
New MarketsComplying withNew Regulations
Attracting & Retaining Customers
Responding to Emerging Market Forces
Revenue
Potential profit increase: 66%
+ Energized employees
+ Improved corporate image
+ Competitive advantage
+ Positioned for the future
Benefits to “SME Ltd.”
Revenue: $4,000,000Profit: $200,000 (5% of Revenue)Workforce: 50 (43 + 7 Managers)Avg. Employee Salary: $25,000Avg. Manager Salary: $55,000
1. Show senior leadership Include SD in vision / mission / strategies
Reinforce it is a business strategy vs. a compliance or philanthropy issue
Avoid “green-washing” hype
Visible support: speeches, questions, actions
2. Educate the whole company Solicit employee ideas
3. Align with measurement systems Align with measurement / management systems
Integrate into recognition / reward systems
The Catch
1. Reduced electricity, fuel, and waste costs
2. Reduced recruiting costs
3. Reduced attrition costs
4. Increased employee productivity
5. Increased revenue / market share
6. Reduced risk, easier financing
6 Benefit Areas
Usual
focus
1. Reduced electricity, fuel, and waste costs -10%
2. Reduced recruiting costs -1%
3. Reduced attrition costs -2%
4. Increased employee productivity +6%
5. Increased revenue / market share +5%
6. Reduced risk, easier financing -5%
6 Benefit Areas … % Improvement
… yielding a profit increase of +66%
1. Reduced electricity, fuel, and waste costs -10%
2. Reduced recruiting costs -1%
3. Reduced attrition costs -2%
4. Increased employee productivity +6%
5. Increased revenue / market share +5%
6. Reduced risk, easier financing -5%
What if …
… yielding a profit increase of +66%
+3%
+48%
1. Reduced electricity, fuel, and waste costs -10%
2. Reduced recruiting costs -1%
3. Reduced attrition costs -2%
4. Increased employee productivity +6%
5. Increased revenue / market share +5%
6. Reduced risk, easier financing -5%
What if …
… yielding a profit increase of +66%
-5%
+56%
1. Reduced electricity, fuel, and waste costs -10%
2. Reduced recruiting costs -1%
3. Reduced attrition costs -2%
4. Increased employee productivity +6%
5. Increased revenue / market share +5%
6. Reduced risk, easier financing -5%
What if …
… yielding a profit increase of +66% +64%
+2.5%
1. Reduced electricity, fuel, and waste costs -10%
2. Reduced recruiting costs -1%
3. Reduced attrition costs -2%
4. Increased employee productivity +6%
5. Increased revenue / market share +5%
6. Reduced risk, easier financing -5%
What if …
… yielding a profit increase of +66%
+3%
+35%
+2.5%
-5%
Tipping Point?
5. Purpose / Passion
-------------------------------
4. Integrated Strategy
3. Beyond Compliance
2. Compliance
1. Pre-Compliance
• Eco-efficiencies• Regulatory Threat• PR Crisis
• Passionate Founder / CEO
• Regulatory Pressure / Enforcement
P r o
a c
t I v
e
R e
a c
t I v
e
• Business Opportunities – “Carrots” • Risk Management – “Sticks”
20% at Stage 4 or 5
Closing Thoughts
• Sustainability is smart business
• New market forces / risks are in play
• Public expectations are rising
• Talk their language
• Show relevance to existing priorities
• You are not alone; find partners
• Opportunity for leadership
Communicating the Bu$ine$$ Case for $ustainability
Strategies
www.sustainabilityadvantage.com
Business in the CommunityPlymouth, EnglandApril 12, 2007