communicating processes, kristin werner

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Communicating Processes Publishing Models for Training and Operational Purposes Kristin Werner Leonardo Consulting / 2008

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Page 1: Communicating Processes, Kristin Werner

Communicating Processes

Publishing Models for Training and Operational Purposes

Kristin WernerLeonardo Consulting / 2008

Page 2: Communicating Processes, Kristin Werner

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Today I want to…

… Discuss the basics

… Show you what it looks like

… Show you what it can do!

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Process Portals & ARIS Business PublisherProcess Portals & ARIS Business Publisher

�Process Portals are used to provide users who do not have an ARIS installation with business process and enterpr ise architecture information

�ARIS Business Publisher is used to export ARIS models as web pages, allowing the information to be presented via the Internet browser

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ARIS PlatformARIS Platform

ARIS BSC SolutionARIS Business OptimizerARIS BSC Scout

ARIS Business DesignerARIS Business Architect

ARIS Business PublisherARIS ToolsetARIS Easy DesignARIS SimulationARIS Healthcare SolutionARIS Defense SolutionARIS QM Scout

ARIS for SAP NetWeaverARIS Redocumentation ScoutARIS UML DesignerARIS Scout FactoryARIS Software Engineering Scout

ARIS Process Performance ManagerARIS Process MiningARIS Performance CockpitARIS Online MonitoringARIS Audit ManagerARIS Process Risk ScoutARIS Business CockpitARIS OrgAnalyzer

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ARIS Business PublisherARIS Business Publisher

�Provides quick and easy access to content generated according to user access

�Published content automatically generated according to user access

�Access to published content can be restricted to in dividual users / roles by�Access rights and�Method filter

�Content is only displayed to relevant target groups�Definition of governance procedures to support Chan ge

Management

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Integrated User Management

�User export fromARIS

�Specify anonymousaccess

�Create usersmanually

�User associationwith LDAP

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Publishing Process Portals: Areas of UsePublishing Process Portals: Areas of Use

�Access and exchange Business Process and Enterprise Architecture information

�Communication of processes across the entire organization

�Continuous business improvement on the Intranet

�Training employees in new business processes and structures

�Provide online work instructions (instead of paper documents, organisational manuals), single point of information access

�Quality assurance and release of project results

�Roll-out of project results / new business processe s

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Purpose of PublishingPurpose of Publishing

�Establishment of process mindset throughout the com pany

�Access and exchange Business Process and Enterprise Architecture information

�Communication of processes across the entire organi zation

�Permanent availability of process information

�Target group specific information distribution

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Publishing for Training PurposesPublishing for Training Purposes

Development

• Groups• Models• Objects• Attributes• User

• Groups• Models• Objects• Attributes• User

Training

• Groups• Models• Objects• Attributes• User

• Groups• Models• Objects• Attributes• User

• What?

• When?

• Who?

• What?

• When?

• Who?

RakeReconciliation

Reclaimingand Shiploading

ShipmentReconciliation

& COA

Loaded rake hasarrived at port

Shipmentfinished loading

Inspection lotUpdated

Ticket actualsconfirmed in

SAP

Reclaim &Shipload

Process OrderUpdated

Draft surveyinformation

available

Weighbridgedata receivedfrom RROPS

Vessel hasarrived at port

Reclaiming &shiploading

processorders sent...

Port Planning

Hatchplan sent toMES

Dumping andStacking

Movementadjusted in MES

and MSAP

Movementsupdated in MES

and MSAP

Rake Loading

Dump & stackcontrol recipedetails exist in

MES

Nomination existsin MSAP and

MES

COA provided tocustomer

Reclaim &Shipload

Process Orderadjusted

Carries out & Supports Carries out & Supports Carries out & Supports

Org

ani

zatio

nal

el..

.

Inventory updated

Dumping andStacking

XOR

Balanceadjustment

within specifi...

Balanceadjustment isnot within...

Rake notweighbridgereconciled

GenericMovement

Editing XOR

Rake wentthrough TCB

Rake did not gothrough TCB

Stackingmovementscomplete

XOR

Rake flagged"weighbridgereconciled"

Rake hasfinished

dumping...

Grades availablewhere

appropriate

AND

Check gradesfor

inconsistencies

XOR

Grades withinlimits

Grades notwithin limits

GenericMovement

Editing

GenericMovement

EditingRake tonnes

manuallybalanced

GenericMovement

EditingRake grades

manuallyadjusted

XOR

Apply finalreconciliation

Rake fullyreconciled

AND

Rake Loading

Perform SampleManagement

Port Gradeactuals populated

AND

MQ2 port actualsupdate

Update transientinventory with

reconciledtonnage

Balance stackingmovements to

reconciledtonnage

Flag for userintervention

Balance dumpedtonnes to

weighbridgetonnes

Check whetherrake went

through TCB

Logistics SchedulingSpecialist

Sales planning Pre-sales marketing Sales process

Channel management

Billing

IntranetIntranet

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Access PermissionAccess Permission

�Protection of critical process knowledge�Roles-based display of process content

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Presentation of process content

�Module-based look & feel�Standard look & feel based on ARIS Platform design�Presentation of content is adaptable to the company ’s

corporate design and requirements

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Overview about Modules

Start page with basic information, welcome, newsStart page with basic information, welcome, news

Overview about the database content, navigation through database, display of model graphics and additional information

Overview about the database content, navigation through database, display of model graphics and additional information

Allows standard and extended search for models,objects and relationshipsAllows standard and extended search for models,objects and relationships

View and manage bookmarksView and manage bookmarks

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Display Process Content (1)Display Process Content (1)

Navigation window: • Navigate through database content

• Open models

Navigation window: • Navigate through database content

• Open models

Model window:• Model graphic displayModel window:• Model graphic display

ModulesModules

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Display Process Content (2)Display Process Content (2)

�Enlarge / reduce models using Zoom functionality�Using the model overview allows easy navigation for large

models

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Read Process ContentRead Process Content

�Read the model graphic: simplistic view of reality that gives anoverview about steps performed in the process and t heir sequential order

�Read additional model and object informationModel InformationModel Information

Object InformationObject Information

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Navigate through Process ContentNavigate through Process Content

�There are different ways of navigating through the database content:

�Group structure : Provides an hierarchical overview about the process areas and allows to directly navigate to th e models of interest

�Model history : Shows recently opened models and allows to navigate forth and back

�Assignments : Allow the navigation from rough to detailed models and between upstream and downstream processe s

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Navigate using AssignmentsNavigate using Assignments

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Send Feedback

�Integrated feedback allows to comment on processes and suggest process improvements

Integrated feedback buttonautomatically starts your

Email system

Integrated feedback buttonautomatically starts your

Email system

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Bookmark Process ContentBookmark Process Content

�Save processes relevant for your work under your pe rsonal ‘Favorites’

�Easy and quick access to areas of interest by ‘one’ mouse click

�No navigation necessary�Revisit whenever you want

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Impact Analysis of Database ContentImpact Analysis of Database Content

�Search:�Specific filtering via model type, object type and attribute type�Query specific model information:

� ‘Who has created what models?’� ‘Which models are still in progress?’

�Occurrences of Objects:� Impact analysis of process�Query specific model information

� ‘What has changed since I was on holiday?’� ‘Which information / data does this person use?’� ‘What processes are affected if this particular sys tem goes

down?’� ‘Which processes are affected of an upgrade of the system

x?’

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Additional FunctionalityAdditional Functionality

�Print database content:�Use processes as a reference for your work > ‘These are the

steps to follow.’�Personal checklist

�Link external training documentation:�Assign work instructions to process steps�Provide links to training manuals that can be acces sed via

ARIS Business Publisher�Reduces paper usage

�Layout & Templates:�Apply templates to define uniform layout and look�Provide readable and user friendly models, determin e model

view (e.g. Swimlanes)

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Questions?Questions?

Happy to discuss, anytime…

Kristin WernerConsultant

Leonardo Consultingm: 04 2398 0895e: [email protected]: www.leonardo.com.au

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© Copyright, Leonardo Consulting 2008

All rights reserved.

The contents of this document are subject to copyright. No part of it may be reproduced in any way, by electronic means or otherwise without the written

permission of Leonardo Consulting.