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2. Communication Skills Recap Week 8 3/9/2013 RESPECTING DIVERSITY AVOIDING DISCRIMMINATION IN COMMUNICATION

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2. Communication Skills –

Recap Week 8 3/9/2013

RESPECTING DIVERSITY

AVOIDING DISCRIMMINATION IN COMMUNICATION

Differences are due to:

1) Our own individual preferences;

2) Our family backgrounds;

3) Our own talents, skills and abilities.

These factors have an impact on how we differ from others. They are neither right or wrong – they are simply differences.

Respecting diversity

Respecting diversity (cont)Egocentric and ethnocentric worldviews

1) We see what happens around us from our own point of view about things and,

2) we assume that this is the way things really are....

HOWEVER, ARE THESE ASSUMPTIONS CORRECT?

Respecting diversity (cont)Egocentric and ethnocentric worldviews

The reality is that people have many different points of view and their culture and life experiences affect their point of view.

Respecting diversity (cont)

When you view the world from this perspective, you tend to see people who are like you as good, right and attractive.

However, it also means that we can tend to see people who are NOT like us as bad, wrong and not so attractive...

Historically this has lead to people in minority groups being blamed for things and shunned by the majority.

Egocentric and ethnocentric worldviews

Respecting diversity (cont)

HOW MUCH DO YOU FEEL YOUR VIEWS ON DIVERSITY AND, HOW YOU ACCEPT DIFFERENCES IN OTHER PEOPLE CAN AFFECT THE CHILDREN YOU ARE WORKING CLOSELY WITH?

Respecting diversity (cont)

Read Miss Lily's FABULOUS Pink Feather Boaby Margaret Wild (illustrated by Kerry Argent) to the class.

Avoiding discrimination in communication(Being treated unfairly because of who they are)

Discrimination happens in different forms – some examples in Australian history are....

Gender – females were not allowed to vote until the early 1900's

Sexual orientation – same sex couples are not permitted to marry

Racial background – in Australia, government policy until the 1960's (and up until 1973) promoted the White Australia Policy

Avoiding discrimination in communication(cont)

Religious belief – no vegetarian alternatives were provided to meet the religious dietary requirements until recently

Cultural background – the wearing of head scarves (hajib), was not permitted in some occupations (e.g. female officers within policing) until recently.

Avoiding discrimination in communication(cont)

There is anti-discrimination legislation in place in NSW which makes it illegal to deny a person access to a service on any to the grounds listed above.

It also stipulates that reasonable accommodation for cultural and religious practices needs to be made by employers e.g. allowing Muslims time and a place to pray while at work and not having exams on religious holidays.

Avoiding discrimination in communication(cont)

In our day to day communication, we can avoid beingdiscriminatory by paying attention to our words and actions.

We need to use communication that puts values into practice e.g. not calling anyone a spastic if they do something silly....

What can we do to be respectful?

Avoiding discrimination in communication(cont)

HOW?

RESPECT PEOPLES NAMES

THINK ABOUT HUMOUR

GESTURES AND TOUCH

3. Accessing relevant information –

Week 9 10/9/2013

GATHERING INFORMATION FROM A SERVICE

GATHERING INFORMATION FROM A SERVICE

PamphletsInformation bookletsInformation videosWebsitesPolicy documents