commission processing in voyager hotel. login click on the icon to login
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Commission processing inVoyager Hotel
Login
Click on the Icon to Login
Voyager Com
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Main menue of Voyager Com for
processing and reporting
Status:
Original non-processed commission
Confirmed confirmed commission
Authorized commission payment
authorized
(=transmitted to TRUST)
Sent to TACS TRUST transmitted information to TACS
Deleted transaction was deleted
Original NC original, non-commissionable reservations
Status
Type:
TRUST reservation received via Voyager
Non TRUST manually added
All both types
Type
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Search for Status „Original“ and Type „TRUST“ to receive a list of outstanding commissions, oldest departure date on top
Click on „Printable Version“
List of outstanding commissions
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Printed List
Process Commission
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to display all details
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Outstanding commissions on the left, chosen reservation on the right
White fields can be modified, e.g. departure date
Guest name
Arrival and departure date
Travel Agency Information
Daily rate
Commission percentage
Commission amount
Adjustment Code
Reservation Details
Total rate and commission amount change automatically
Non-commissionable
Commission is displayed as „non-commissionable“ when the rate was set up accordingly
Click on „Confirm“ to save changes (process the commission)
Change the „Adjustment Code“ according to your changes
This information will be forwarded to the travel agency
Adjustment Codes
Unchanged Commission paid on original reservation
Previously Paid Change Comm. Amount to 0,00
Overpaid Change Comm. Amount
No Show Change Comm. Amount if necessary
Delete Transaction Deletes the reservation from Voyager Com
Direct Cancellation Choose when guest called hotel to cancel
Confirmed Commissions
Search for Status „Confirmed“ to get a list of the reservations previously processed
Click on „Printable Version “ if you need a paper copy
Printable Version
Confirmed Commission
Also in Status „Confirmed“ all white fields can be modified, please confirm again to save changes
Authorize
You see a list of confirmed reservations
Click on „Authorize“ to finalize the process
The commissions you previously confirmed
Printable Version
The „Authorize“ button is active when you click on „Commission Report printed?“
Commission was „transmitted“ to TRUST
Add Commissions
Choose „NEW“ to manually add commissions
Please add all necessary information:
Guest name
Arrival and departure
Travel agency
Rate
Commission is calculated by the system
Commission percentage taken from Content, overwrite if needed
Search for „Non-TRUST“ commissions to find the ones you added in the system
Authorize like any other commission
Both, TRUST and Non-TRUST reservations can be confirmed and authorized in the same session
Search and Report
Use combinations of „Status“ and „Type“ to allocate commissions
„Authorized“ and „All“ to see the reservation you previously transmitted to TRUST
Search Result
Narrow down the search by entering a date range
Search Result
Enter an IATA number when searching for a certain travel agent
Search Result
Broaden your search by using a *, e.g when searching a guest name
CSP Reports
TRUST will provide a monthly overview of processed commissions under CSP Reports.
Travel Agency
Arrival and Departure Confirmation NoGuest name
Hotel´sCommission
amount
Payment informartion: cheque number, date and total amount paid (from all hotels to this agency)
Search a Travel Agent
Choose „Search“
Enter the information you have (remember to use the * ) and click on „Search“
Use „Search“ to return to the previous screen or choose a travel agency
Information will be filled in
Contact
Voyager Com Department
Lyoner Strasse 40, 60528 Frankfurt, Germany
t +49 (0)69 665 64 581
f +49 (0)69 665 64 579
Thank you