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Commission of Inquiry Peter Barnett Telstra Global & Enterprise Services National Local Government Summit 2014

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Commission of Inquiry

Peter Barnett

Telstra Global & Enterprise Services

National Local Government Summit 2014

The Municipal Landscape

Page 2

• Continuing to shave costs

• Continuing to build individual vendor driven systems

• Purchasing for price not strategic advantage

• Collaboration ad hoc

• Struggling to acquire, skill and maintain skilled workers

Council IT Teams

• Tighter future Public Sector funding

• Pressure on Councils to retain their identity and independence

• Large unfunded infrastructure gaps

• Increasing number of Councils with an average underlying operating deficit

• Managers struggling to find sufficient appropriate resources to deliver required services

Councils

The LIKELY OUTCOME?

COLLABORATION

• Leverage technology

• Build a contestable competitive framework as a key enabler

• Drive your own priorities and outcomes

• DO it or have it DONE to you

Page 3

The Business Challenges

• Consensus and Commitment

• Legal and Commercial framework

• Development of Service Catalogue

• Priorities

Page 4

The Technology Challenges

Maximise IT Resources

• Identify core business

• Price or strategic advantage?

• Transition from IT Doer to IT Strategy, Performance Manager

• Understand the value of technology solutions in a business context

Page 5

Collaboration

• Targeted, prioritised application development and/or procurement

• Skills specialisation and structural flexibility

• Develop solutions in collectives and seize opportunities

• Drive your own IT agenda

Embrace a Change

Page 6

Copyright