commercial resume 2015

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Alan M. Hills St. Petersburg, FL Email: [email protected] • Phone: (317) 250-5393• www.linkedin.com/in/alanhills01 Network Engineer & Administrator • Telecommunications Technician • Cryptographic Technician Highly diverse IT professional trained and seasoned in high tempo environments. Project and team lead experience on multitude of migration/upgrade/repair projects. Seventeen years of customer service experience covering many different areas of the business sector. Highly motivated and self-starter always looking to improve myself and those around me. Qualification Highlights • Information Technology • Network Engineer • Network Administration • Quality Assurance • Information Security • System Integration • Project Management • Telephone Systems • Cryptographic Systems • Migrations/Upgrades • Wireless Networking Telecommunications Support Technical Expertise Certifications: MTA; CompTIA Sec+; CCNA Routing and Switching Operating Systems: Windows XP/Vista/ 7 Hardware: Brocade FCX/ICX/XMR,MLX; Cisco L2/L3; Avaya Communications Manager 6; Meridian SL-100; Callegra Call Manager; Forescout Network Access Control: Aruba 3600/6000 Controller; Aruba 135/125/175/85 AP’s; General Dynamics Encryptors KG 175A/D; SNC AN/PYQ-10 Simple Key Loader Software: Remedy Ticketing System; Remote Desktop; Putty; PowerShell; Windows Server DHCP; Aruba AirWave; Avaya Site Administrator

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Page 1: Commercial Resume 2015

Alan M. Hills

St. Petersburg, FL

Email: [email protected] • Phone: (317) 250-5393• www.linkedin.com/in/alanhills01

Network Engineer & Administrator • Telecommunications Technician • Cryptographic Technician

Highly diverse IT professional trained and seasoned in high tempo environments. Project and team lead experience on multitude of migration/upgrade/repair projects. Seventeen years of customer service experience covering many different areas of the business sector. Highly motivated and self-starter always looking to improve myself and those around me.

Qualification Highlights• Information Technology • Network Engineer • Network Administration• Quality Assurance • Information Security • System Integration• Project Management • Telephone Systems • Cryptographic Systems• Migrations/Upgrades • Wireless Networking • Telecommunications Support

Technical ExpertiseCertifications: MTA; CompTIA Sec+; CCNA Routing and SwitchingOperating Systems: Windows XP/Vista/ 7Hardware: Brocade FCX/ICX/XMR,MLX; Cisco L2/L3; Avaya Communications Manager 6; Meridian SL-100; Callegra Call Manager; Forescout Network Access Control: Aruba 3600/6000 Controller; Aruba 135/125/175/85 AP’s; General Dynamics Encryptors KG 175A/D; SNC AN/PYQ-10 Simple Key Loader Software: Remedy Ticketing System; Remote Desktop; Putty; PowerShell; Windows Server DHCP; Aruba AirWave; Avaya Site AdministratorNetwork/Protocols: LAN/WAN/MAN, TCP/IP, UDP, DNS, DHCP, POP3, SMTP, FTP/TFTP, TELNET/SSH, VPN, VoIP, ICMP, RIP, OSPF, IGRP, BGP, NAT, Ethernet, IEEE 802.11, IEEE 802.3

Professional ExperienceUnited States Air Force - Macdill AFB

Cyber Transport Systems Technician 6CS/SCOI (February 2013 to Present)Lead technician providing classified, unclassified and commercial network access to 30k site users. Telephone systems office technician providing phones and trunking to 6 Air Mobility Wing, 927 Air Refueling Wing, US Central Command and US Special Operations Command) and 16 other partners. Installed, upgraded, repaired, maintained networking equipment on L2 and L3 cross vendor systems including Brocade, Cisco, Juniper, Dell, and HP. Aruba Wireless systems engineer for base wide WLAN in support of Air Mobility Command supporting 1818 tactic air operations per year.

Page 2: Commercial Resume 2015

Alan M. Hills

St. Petersburg, FL

Email: [email protected] • Phone: (317) 250-5393• www.linkedin.com/in/alanhills01

Achievements: 2015 6 Air Mobility Wing Information Dominance winner; achieved an excellent CCRI rating for network best practices; protecting 30k users and 22 million dollars’ worth of assets.

EducationBachelors of Music: Music Business/Management, Berklee College of Music, Boston, MAAssociate in Applied Science: Electronic Systems Technology, Community College of the Air Force

ClearanceTS/SCI