commercial customer introduction document final rr [recovered]

9
GENERAL MERCHANDISE FOOD LIQUOR makro.co.za BIG on life Commercial Solutions

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Page 1: Commercial Customer Introduction Document Final RR [Recovered]

GENERAL MERCHANDISE

FOOD

LIQUOR

makro.co.za BIG on life

Commercial Solutions

Page 2: Commercial Customer Introduction Document Final RR [Recovered]

Company overview

Established inGermiston, Johannesburg 1971

With over 75 000stock items across

our food, liqour andgeneral merchandise

categories

Head Office, Sunninghill Sandton

Permanent employees

22 Storescountrywide

Commercialdelivery fleet

Walmart and Massmart merged in 2011

Makro has evolved in the retail and commercial space from a stalwart warehouse chain to now being able to offer customers a convenient one account omni-channel solution.

6000+

130

African Children Feeding SchemeGERMISTON

CROWN MINES

WOODMEAD

ALBERTON

VAAL

STRUBENS VALLEY

CARNIVAL

WONDERBOOMSILVER LAKES

CENTURION

RIVERSANDS

PIETERMARITZBURG

CAPE GATE

OTTERY

PORT ELIZABETH

AMANZIMTOTI

SPRINGFIELD

CORNUBIA

MONTAGUEGARDENS

BLOEMFONTEIN

POLOKWANE

MBOMBELA

Makro footprint

Visit makro.co.za for more information

Page 3: Commercial Customer Introduction Document Final RR [Recovered]

Benefits to your business

One Stop solution to save time

and money

DIY, Sport and Outdoor

Groceries and Perishables

ProtectiveWork Wear and Safety

Kitchenware

Tobacco & ProductsStationery & School Supplies

Office Furniture and Décor

Catering and Hospitality

Technologyand Supplies

Cleaning and Hygiene

Makro has the capability to simplify things with our comprehensive range of quality products all under one roof, saving you time and money

Terms and conditions apply

Liquor & Beverages

Visit makro.co.za for more information

One account One deliveryOne supplier order

Page 4: Commercial Customer Introduction Document Final RR [Recovered]

Commercial offering

3

Makro’s commercial offerings are tailor-made to fit a variety of customer needs across our Food, Liquor and General Merchandise categories

• Interest free trade debtor terms• Cash or EFT payment options• Credit card facilities • Simple goods return policy

CreditTerms

• One-stop-shop for all your business requirements• Omni-channel procurement solution• National account and pricing structures• National delivery footprint

Convenient Trading

• Competitive pricing • Tailor made pricing models• Product specific deals• Growth incentive programmes

Pricing

• Comprehensive range of quality products suited to corporate office, hospitality, education, petroleum convenience stores, supermarkets and general dealers. • Private label brands also offer a range of excellent quality products that are equivalent to national brands at affordable prices

ProductRange

• Orders can be placed: 1. Directly with your sales representative 2. By email to dedicated email addresses 3. By calling any one of our store telesales departments 4. Through Business to Business online platform (www.makro.co.za) 5. In-store at any of our 22 stores country wide

Purchase Options

• Deliveries to site or in-store collection after receipt of purchase ordersDelivery

Page 5: Commercial Customer Introduction Document Final RR [Recovered]

Register your business online

1

2

3

4

5 8

7

6

Go to www.makro.co.za

Select business

Complete your businessdetails and select yourindustry type.

Agree to T&C’s and select register

Already registered as an individual and want to change to a business user?

Want to use your Trade Debtor account for payment online?

Your Trade Debtor account will take 48 working hours excluding holidays to be activated online, but you can shop using EFT, Credit Card or eBucks immediately

0860 409 999 [email protected]

Agree to T&C’s and select register

Select sign-in or registerin the top right corner

Complete your details

Select your Makro cardor let the system createa new card for you.If you have a Trade Debtoraccount, be sure to selectthat card number

Sign-in or Register

Register foronline shopping

I agree to the terms and conditions

IndividualBusiness

Agree to T&Cs and selectregister

10

Download andcomplete thepermission documentwhich appears under business(see step 7)

Upload signed document and copy of ID.

To change profile from ‘individual’ to ‘business’,select My Profile in top right corner

Under ‘My Business’select register as abusiness

Agree to T&C’s and selectregister

1 2

I agree to the terms and conditions

I agree to the terms and conditions

2

Sellect your Makro cardor let the system create

For online shopping support, please contact our Commercial Online Contact Centre

3

Agree to T&Cs and selectregister

I agree to the terms and conditions

3

DOC

1

DOC

2

Page 6: Commercial Customer Introduction Document Final RR [Recovered]

5 Channel Propositions

HOSPITALITY

LIQUOR• Dedicated Sales Representative • Distribution price based on National Vendor list price• Instore deals available on Volume• One stop Shop, all vendors under one roof• 7-14 days Credit Facility

CORPORATE

EDUCATION

PETROLEUM CONVIENIENCE STORE• Dedicated Sales Representative• 2-3 %Saving• 14-30 days Credit Facility • Matching of Petroleum instore deals • 24 Hrs delivery in 20km radius of Makro store

• Dedicated Sales Representative• One-Stop-Shop for Office Stationery and Furniture, Breakroom, Canteen, Conference and Maintenance needs • One Point of Contact for National Accounts• Firm Pricing for up to 3 months • 30-Day Trade Debtor Term and EFT Payment options

• Dedicated Sales Representative• One-Stop-Shop for Office and Classroom Stationery, Furniture, Staff Meeting Room, Student Residence and Maintenance needs• Tailored Tuck Shop offering • 30-Day Trade Debtor Term and EFT Payment options• M=EDUC8 Education Program for parents to earn rewards for their school

• Dedicated Sales Representative • One stop Shop, all vendors under one roof• We offer interest free account facilities, giving up to 14-21 days to settle from statement• Get 3-5% savings on the full basket of goods purchased• Our Price Book offers additional discounts on a range of products applicable to your business with stable pricing to make it easier for you to budget.

Page 7: Commercial Customer Introduction Document Final RR [Recovered]

Our mEduc8 programme

CRO Details Alternative Store Contact

Store:Name:Email:Cell:

Store:Name:Email:Cell:

How it works:

Click the m=Educ8 banner on the home screen to link

to your school.

The Home screen will show you are linked. Start supporting your school with your Makro shopping. You can update your preferences in “MORE”.

Select your school’s region and then type in the first few letters of the school name in the search bar. Once you’ve found your school, link it.

You can delink from a school and/or change schools at any time

Open the mCard app(Download it here if you

don’t already have it)

STEP 1

STEP 2 STEP 3

STEP 4 STEP 5

Page 8: Commercial Customer Introduction Document Final RR [Recovered]

GERMISTON16 Herman Rd, Meadowdale,

Germiston.

CROWN MINESCnr Main Reef Rd and

Hanover Str, Crown Mines.

WOODMEADWaterval Crescent South,

Woodmead Ext. 5, Sandton.

STRUBENS VALLEYCnr Christiaan de Wet

and Hendrik Potgieter Rds, Roodepoort.

CENTURION2 Bloukrans Str,

Highveld Ext. 2, Centurion.

WONDERBOOMCnr Lavender Rd and

Zambezi Drive, Annlin West.

SILVER LAKESCnr Stellenberg and Hans Strijdom Rds Silver Lakes.

VAALCorner of R42 Barrage Road and Ascot on Vaal

Vanderbijlpark

ALBERTONCorner of Ascot and

Heidelberg Roads, Alberton. (old Newmarket Racecourse)

POLOKWANE1 Marmer Street, Magna Via,

Polokwane - Ext. 12

MBOMBELACnr Ripple Str and Eastern

Boulevard, Riverside Park Ext. 24, Mbombela

CARNIVAL16 Beechwood Street, Dalepark Extension 19

AMANZIMTOTI12 Arbour Rd Umbogintwini,

Amanzintoti

SPRINGFIELD90 Electron Rd, Springfield,

Durban.

PIETERMARITZBURG5 Barnsley Rd, Campsdrift

Industrial Park, Pietermaritzburg.

OTTERYCnr Ottery and Old

Strandfontein Rds, Ottery, Cape Town.

MONTAGUE GARDENS3 Topaz Boulevard,

Montague Park, Milnerton

CAPE GATECorner Okavango

and Belami Rds, Brackenfell

PORT ELIZABETHCnr Cape Rd and Samantha Way,

Kabega, Port Elizabeth.

BLOEMFONTEINCorner Eland Street and N8

National Road, Kwaggafontein

RIVERSANDS7 Incubation driveRiversands Ext.15

Fourways

CORNUBIAN2 Business EstateCollector Road

Cornubia

CUSTOMER SERVICE: 0860 300 999 | ONLINE SUPPORT: 0860 600 999 | mCARD SUPPORT: 0860 309 999Download the Makro mCard app or apply online to receive your own Makro card. SMS “makro card” to 31144 | For store details visi www.makro.co.za

*To earn mRewards download and register on the mCard app. Subject to a stated limitation, Makro will have sufficient stock to meet anticipated demand. If we run out of stock, we will attempt to obtain the stock or offer you a reasonable alternative. If a mistake occurs in an advertisement or incomplete information is printed, we will display a notice in-store with all the correct details. For bulk packs, any advertised price per unit will only apply if you buy the bulk pack. Prices exclude accessories used for display purposes and include 15% VAT. If we offer the product individually as well, another price will apply to the individual product, as per the advertisement. Makro Credit and Finance disclaimer: **Monthly instalment excludes card fees and customer protection insurance and includes interest at 20.5% p.a. ***Total Repayment includes card fees, customer protection insurance and interest at 20.5% p.a. All prices are indicative and actual repayments may vary based on account activity. Fees subject to change based on customer risk profile. Repayment options: Revolving 24 month budget and 36 month budget. NCRCP 38/FSP 44481.

Page 9: Commercial Customer Introduction Document Final RR [Recovered]

Commercial Solutions

GENERAL MERCHANDISE

FOOD

LIQUOR

makro.co.za BIG on life