command ( ) + mail yosemite mail set-up.pdflastly, we will make sure our smtp server settings are...

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This article will assist you with setting up Apple Mail, using IMAP, for your Hosted Mailbox. Launch Mail. If Mail is not in your dock, Command ( ) + Space Bar. Then type Mail in the Spotlight search. Press enter to launch the Mail application. 1. Within Mail, click Mail on the top left. Then select Add Account 2. In the pop-up window, select Other Mail Account 3. Apps Setup Assistant https://help.emailsrvr.com/setup/article/140/ 1 of 9 7/25/17, 11:19 AM

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Page 1: Command ( ) + Mail Yosemite Mail Set-up.pdfLastly, we will make sure our SMTP server settings are correct, as Apple Mail tends to set them up incorrectly during setup. This will prevent

This article will assist you with setting up Apple Mail, using IMAP,

for your Hosted Mailbox.

Launch Mail. If Mail is not in your dock, Command (⌘) +

Space Bar. Then type Mail in the Spotlight search. Press

enter to launch the Mail application.

1.

Within Mail, click Mail on the top left. Then select Add

Account

2.

In the pop-up window, select Other Mail Account3.

Apps Setup Assistant https://help.emailsrvr.com/setup/article/140/

1 of 9 7/25/17, 11:19 AM

Page 2: Command ( ) + Mail Yosemite Mail Set-up.pdfLastly, we will make sure our SMTP server settings are correct, as Apple Mail tends to set them up incorrectly during setup. This will prevent

In the next screen, enter the following information:

Name: Enter your first and last name

Email Address: [email protected]

Password: Enter your mailbox password

4.

Click Next5.

You will see an alert which says Account must be manually

configured.

Click Next

6.

Fill in the following details:

Account Type: IMAP

Mail Server: secure.emailsrvr.com

User Name: [email protected]

7.

Apps Setup Assistant https://help.emailsrvr.com/setup/article/140/

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Page 3: Command ( ) + Mail Yosemite Mail Set-up.pdfLastly, we will make sure our SMTP server settings are correct, as Apple Mail tends to set them up incorrectly during setup. This will prevent

Password: Your password

Click Next8.

Fill in the following details:

Account Type: SMTP

SMTP Server: secure.emailsrvr.com

User Name: [email protected]

Password: Your password

Note: Even though it says optional, they are not optional. If

you skip these fields, you will NOT be able to send out email.

9.

Click Create10.

Next, we will configure your Mac to sync your various IMAP folders

and prevent duplicate folders from showing up. We call this Folder

Mapping; below are the steps to do so

Apps Setup Assistant https://help.emailsrvr.com/setup/article/140/

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Page 4: Command ( ) + Mail Yosemite Mail Set-up.pdfLastly, we will make sure our SMTP server settings are correct, as Apple Mail tends to set them up incorrectly during setup. This will prevent

Close all windows so that you are looking at your mailbox's

Inbox

1.

Click on the Sent folder underneath your email account (not

the Sent folder with the paper airplane)

2.

Once the Sent folder is selected, click on the Mailbox menu

on the top

3.

Select Use This Mailbox As -> Sent Mailbox4.

Repeat Steps 3 & 4 for Junk/Spam and Trash folders5.

Apps Setup Assistant https://help.emailsrvr.com/setup/article/140/

4 of 9 7/25/17, 11:19 AM

Page 5: Command ( ) + Mail Yosemite Mail Set-up.pdfLastly, we will make sure our SMTP server settings are correct, as Apple Mail tends to set them up incorrectly during setup. This will prevent

Lastly, we will make sure our SMTP server settings are correct, as

Apple Mail tends to set them up incorrectly during setup. This will

prevent issues sending emails.

Within Mail, click Mail on the top left. Then select Preferences1.

Select the Accounts tab at the top of the window, then select

your IMAP email account from the left pane

2.

Apps Setup Assistant https://help.emailsrvr.com/setup/article/140/

5 of 9 7/25/17, 11:19 AM

Page 6: Command ( ) + Mail Yosemite Mail Set-up.pdfLastly, we will make sure our SMTP server settings are correct, as Apple Mail tends to set them up incorrectly during setup. This will prevent

Under Outgoing Mail Server SMTP, click on the dropdown

menu, and select Edit SMTP Server List

3.

Under Account Information -> Server Name make sure

secure.emailsrvr.com is set

4.

Apps Setup Assistant https://help.emailsrvr.com/setup/article/140/

6 of 9 7/25/17, 11:19 AM

Page 7: Command ( ) + Mail Yosemite Mail Set-up.pdfLastly, we will make sure our SMTP server settings are correct, as Apple Mail tends to set them up incorrectly during setup. This will prevent

Click on the Advanced tab5.

Uncheck the Automatically detect and mantain account

settings checkbox

6.

Change the Port to 465, and Check the Use SSL checkbox7.

Make sure authentication is set to Password8.

Make sure that:

User Name: [email protected]

Password: Your mailbox password

9.

Apps Setup Assistant https://help.emailsrvr.com/setup/article/140/

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Page 8: Command ( ) + Mail Yosemite Mail Set-up.pdfLastly, we will make sure our SMTP server settings are correct, as Apple Mail tends to set them up incorrectly during setup. This will prevent

Click Ok10.

Finally, go back to the Mail app. Your email should begin

downloading shortly, if it hasn't already. Please wait 15

minutes for mail to download before troubleshooting any

issues

11.

Apps Setup Assistant https://help.emailsrvr.com/setup/article/140/

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Page 9: Command ( ) + Mail Yosemite Mail Set-up.pdfLastly, we will make sure our SMTP server settings are correct, as Apple Mail tends to set them up incorrectly during setup. This will prevent

Apps Setup Assistant https://help.emailsrvr.com/setup/article/140/

9 of 9 7/25/17, 11:19 AM