command center training for administrative staff ken mitchell emergency preparedness coordinator...
TRANSCRIPT
![Page 1: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/1.jpg)
Command Center Training for Administrative Staff
Ken MitchellEmergency Preparedness CoordinatorProvidence Centralia Hospital(360)827-8840
![Page 2: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/2.jpg)
Providence Health and Services At a Glance
• Founded 1859• 73,018 employees• 34 Hospitals across 5 states• 2,483,462 unique patients served
![Page 3: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/3.jpg)
The Providence Family
![Page 4: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/4.jpg)
Emergency Management at Providence
• Providence Health and Services System Emergency Preparedness Council
• Providence Southwest Washington Region Disaster Council
• Providence Centralia Hospital Operations Council
![Page 5: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/5.jpg)
Providence Centralia 2014 Drills and Events
• February 26th – DMCC Callout Exercise• May 22nd – DMCC Callout Exercise• June 13th – HERT Decon Integrated Capstone• July 12th – Seattle to Portland Bicycle Classic
Medical Aid Station• August 6th – Code Silver Active Shooter Exercise• September 13th – Power Outage and
Transformer Replacement• October 16th – Great Shakeout Exercise
![Page 6: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/6.jpg)
AAR Findings
#1 Issue: Communications and Information Sharing
#2 Issue: Staff Roles and Responsibilities
![Page 7: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/7.jpg)
Solution to Findings?
Training
![Page 8: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/8.jpg)
Why Train?
• Disasters are unlikely to happen• Training costs money• Joint Commission Regulatory Standards
are being met• Hospitals have other things to worry about
![Page 9: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/9.jpg)
Strategies for Getting Buy-in From Leadership
• Have people who attended training give testimonials to value of training
• Develop comprehensive training program to send a few staff members at a time
• Encourage executives to take compressed courses
• Have trainers come to hospital
![Page 10: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/10.jpg)
Or…
![Page 11: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/11.jpg)
Just Sign up for a Class at the CDP
![Page 12: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/12.jpg)
And See What Happens
![Page 13: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/13.jpg)
Sending Leaders to the Center for Domestic Preparedness
• Organization is very important• Encourage diversity among job positions
and hospitals• Give definitive deadlines to participants• Get help from your allies• Be prepared for people to back out
![Page 14: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/14.jpg)
How do You Sell Staff on Attending the Training?
• 3.2 CEUs / CMEs• State of the art training• Great testimonials from peers who
attended training• Training is free• Staff get a week off of work• Beers are only $1.50
![Page 15: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/15.jpg)
Training Coordinators
David HallResident Training, West Region &
Tribal Training CoordinatorCenter for Domestic Preparedness
Lisa JohnsonExercise and Training Program
AssistantWashington State Military Dept.
Emergency Management Division253-512-7080
![Page 16: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/16.jpg)
Center for Domestic Preparedness
![Page 17: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/17.jpg)
Center for Domestic Preparedness At a Glance
• Founded in 1998• Only live agent CBRNE training facility in
US• Former army hospital onsite converted to
training facility• All training is free
![Page 18: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/18.jpg)
Noble Training Facility
![Page 19: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/19.jpg)
Noble Training Facility
![Page 20: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/20.jpg)
Who Went to the Training?
• 58 Total Students• 7 Regional Executives • 4 ED Managers and Directors• 6 Facilities Directors• 2 Administrative Supervisors• Many Departments Represented
![Page 21: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/21.jpg)
Our Providence Group
![Page 22: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/22.jpg)
Partnerships are Critical
• Partners in Public Health
• Fire/EMS Partners
![Page 23: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/23.jpg)
Providence at the CDP
![Page 24: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/24.jpg)
Providence at the CDP
![Page 25: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/25.jpg)
Providence at the CDP
![Page 26: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/26.jpg)
Providence at the CDP
![Page 27: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/27.jpg)
Providence at the CDP
![Page 28: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/28.jpg)
Providence at the CDP
![Page 29: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/29.jpg)
Providence at the CDP
![Page 30: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/30.jpg)
Providence at the CDP
![Page 31: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/31.jpg)
Takeaways From the Training
• Relationships are critical• Networking is as beneficial as training• Having a large system there are many
lessons to be learned from peers• Training was essentially a week long team
building exercise
![Page 32: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/32.jpg)
Benefit to the Community
![Page 33: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/33.jpg)
Changes in Emergency Management Program at PCH
• Larger focus on Regional Program• Overhaul of Disaster Council• More focus on training• Added public health partners to Disaster
Council• Much more attention from executives • Active involvement in EM Program
![Page 34: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/34.jpg)
Increased Press Attention
![Page 35: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/35.jpg)
What’s Next for Providence?
• Smaller group attending two separate classes in August
• System Emergency Preparedness Council pursuing big projects
• Two classes coming in 2016 – Healthcare Leadership and Hospital Emergency Response Training
![Page 36: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/36.jpg)
Goodbye from Providence
![Page 37: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/37.jpg)
Goodbye from Providence
![Page 38: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/38.jpg)
Questions?
Ken Mitchell
Emergency Preparedness Coordinator
Providence Centralia Hospital
(360)827-8840
![Page 39: Command Center Training for Administrative Staff Ken Mitchell Emergency Preparedness Coordinator Providence Centralia Hospital (360)827-8840](https://reader031.vdocuments.us/reader031/viewer/2022031702/56649e425503460f94b34e8f/html5/thumbnails/39.jpg)