coming home of middlesex county toolkit
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Homeless means people who
are living in a place not meant for
human habitation, in emergency
shelter, in transitional housing,
or who are exiting an institution
where they temporarily reside.
It also means people who are
losing their primary nighttime
residence, which may include a
motel or hotel or a doubled-up
situation, within 14 days and lack
resources or support networks to
remain in housing. Homeless
means families with children or
unaccompanied youth who are
unstably housed and likely to
continue in that state or peoplewho are fleeing or attempting
to flee domestic violence, have
no other residence, and lack the
resources or support networks to
obtain other permanent housing.
Homelessness is a Reality in Middlesex County
Homelessness affects all of the 25
municipalities of Middlesex County.
roughout the year, it is estimated
that there are at least 3,500 people who
are homeless or precariously housed
within the county. More important,
the numbers are increasing. Between
2011 and 2012, an additional 200
people in Middlesex County became
homeless. Currently, Middlesex County
has the third highest percentage of
homeless individuals in the state of
New Jersey.
One of the contributing factors to
homelessness in Middlesex County is
limited access to affordable housing.A commonly accepted guideline for
housing affordability is a housing
cost that does not exceed 30% of a
households gross income, yet many
county residents pay in excess of
this amount. In Middlesex County,
fair market rent requires an annual
income of $45,000 for an individual
to comfortably afford a one-bedroom
apartment. Putting this into
perspective, an adult making minimum
wage in New Jersey earns $13,920
a year if he works a full 40-hour
workweek. For a family, a minimum
wage worker would have to work 138
hours or 3.5 full time jobs per week,
52 weeks per year, to afford a modest
two-bedroom apartment. If they
work less for various reasons, such as
the high cost of child care or health
problems, they will earn less. Residents
who make less than $35,000 per year
find it extremely difficult to afford thecost of housing.e majority of those
experiencing homelessness have an
annual income of less than $5,000.
Twenty-three percent of residents in
Middlesex County are not able to find
affordable housing.
Middlesex County has identified that
an additional 520 units of permanent,
affordable housing are currently needed
in Middlesex County to address the
homelessness issue.
e top 6 factors contributing to
Homelessness:
1. High Cost of Housing
2. Loss of Job/No Work
3. Relationship/Family Breakup
4. Mental Illness
5. Medical Problems, Physical/Mental
Disabilities
6. Substance Abuse
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Middlesex County is home to a diverse
population of people with different
socioeconomic statuses and varying
racial/ethnic backgrounds.e county
is aware that there are many citizens in
this area who continue to struggle to
make ends meet, have fallen throughthe cracks of social service systems,
and are currently homeless with little
or no resources. In an effort to help
these struggling residents, Middlesex
County developed and is pursuing
Middlesex Countys Ten Year Plan to
End Homelessness.
Coming Home is the nonprofit
organization created by Middlesex
County and United Way of Central Jersey
to coordinate the implementation and
evolution of the Ten Year Plan to
End Homelessness.
e objectives of this plan are:
To streamline programs for the
homeless so they are more efficient
and more effective by reducing
barriers between agencies assisting
the homeless
To prevent homelessness by earlyintervention and case management
To create and sustain permanent,
supportive housing throughout
the county
All initiatives for ending homelessness
in Middlesex County are driven by
these core objectives.
Middlesex County supports the plan
and has established the Middlesex
County Homeless Trust Fund and
Middlesex County Housing Capital
Fund to fund certain projects in
furtherance of its mission.
e Middlesex County Housing Capital
Fund is intended for developers of
permanent, supportive housing for
the homeless.
e Middlesex County Homelessness
Trust Fund supports innovative andreplicable projects to end homelessness.
Applications for organizations seeking
funding from the Capital Fund and/or
the Homelessness Trust Fund can be
found atwww.cominghomemiddlesex.
org/resources.
e Middlesex County Ten Year Plan
to End Homelessness
S 2
e long-term goal of Coming
Home is to institutionalize (i) the
collaboration among service
providers and between private
and public entities, and (ii) the
measurement tools and processes
needed to implement theMiddlesex County Ten Year
Plan to End Homelessness.
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NJ 211 Partnership
Dial 211 or 877-652-1148
from any phone.
Website:www.nj211.org
Accessible 24 hours a day,
7 days a week
Middlesex County Board of
Social Services
Phone Number: 732-745-3500
or 1-800-SOCIAL2 (toll-free)
Website: middlesexcwa.newark.
rutgers.edu
Location: 181 How Lane,
New Brunswick, NJ
Office Hours: Monday to Friday,
8:30am to 4:15pm
Public Libraries and Engagement with Middlesex
County Homeless Services Directory
S 3
Within Middlesex County, several
processes exist to provide assistance
to homeless individuals or families.
Coming Home is partnering with
public libraries to make sure that
homeless patrons are aware of, and
able to engage, these resources. Weknow that library staffhave many other
concerns and are not always able to
devote time to doing research to help
link patrons to these resources.
NJ 211 Partnership An information
and referral line for social services that
also serves as the Homeless Hotline.
Dial 211 or 877-652-1148
from any phone.
Website:www.nj211.org
Accessible 24 hours a day,
7 days a week
Need help? For information and
referrals, start here.is is a free and
confidential service that provides
information about all available
social services in New Jersey to all
individuals. It is a great resource for
connecting people to the appropriateplace to meet their needs. If someone
is homeless or at risk of homelessness,
calling this number will ensure that the
individual receives information about
homelessness prevention, domestic
violence protection, counseling,
shelters, and the like.
Middlesex County Board of Social
Services Intended for patrons who
are looking for mainstream financial
support services.
Phone Number: 732-745-3500 or
1-800-SOCIAL2 (toll-free)
Website: middlesexcwa.newark.
rutgers.edu
Location: 181 How Lane,
New Brunswick, NJ
Office Hours: Monday to Friday,
8:30am to 4:15pm
e Board of Social Services is
responsible for administering federal
and state public assistance programs.
is includes providing medical
coverage, support services, and cash
benefits to those with no income.ey
also provide shelter and shelter-related
services for qualifying homeless clients.
Some of their programs include:
Temporary Assistance for Needy
Families (TANF)
Supplemental Nutrition Assistance
Program (SNAP)
General Assistance (GA)
for individuals
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Middlesex County One Stop Career
Centers Intended for patrons who
are interested in seeking employment
to end their cycle of homelessness.
Locations and Contact Information:
550 Jersey Avenue
New Brunswick, NJ
732-745-3955
161 New Brunswick Avenue
Perth Amboy, NJ
732-826-3200
Both are open 8:30am to 4:30pm,
Monday to Friday
Services are provided free to allresidents legally eligible to work in
the United States. Career counselors
assist with all job search needs to help
secure long-term employment.is
is a federally funded program that
combines local employment, training
assistance, and other employment-
related services into an easily accessible
center. Counselors also help consumers
connect to additional community
services to assist them during their
time of unemployment, so that they are
better able to focus on finding work.
M.C.F.O.O.D.S. Directory
Intended for patrons who lack access
to nutritious food.
Phone Number: 732-729-0880
Website:www.mciauth.com/mcfoods.
htm
M.C.F.O.O.D.S.helps ensure that an
adequate supply of nutritious foods
and necessities are readily available
to Middlesex County residents in
need. M.C.F.O.O.D.S. collects and
distributes nonperishable items at no
cost to over 80 local food pantries and
soup kitchens throughout the county.
It is a resource used to direct people to
an agency in their community that
can provide them with emergency
food assistance.
Middlesex County Office of Human
Services: Telephone Crisis Response
Lines Intended for patrons who are
looking for support and resources in
their community.
Mental Health Helpline:
877-294-4357. General mental
health information, referrals,
and support
NCADD of Middlesex (Addiction
Referral Services):732-254-3344.
Information on addiction servicesin Middlesex County and referrals
to addiction services
Addiction Hotline of NJ:
800-238-2333. Information and
referrals for addiction-related
services and programs statewide
Public Libraries and Engagement with Middlesex
County Homeless Services Directory
S 3
Middlesex County One Stop
Career Centers
Locations and Contact
Information:
550 Jersey Avenue
New Brunswick, NJ
732-745-3955
161 New Brunswick Avenue
Perth Amboy, NJ
732-826-3200
Both are open 8:30am to
4:30pm, Monday to Friday
M.C.F.O.O.D.S. Directory
Phone Number: 732-729-0880
Website:www.mciauth.com/
mcfoods.htm
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Middlesex County Office of
Human Services: Telephone Crisis
Response Lines
Mental Health Helpline:
877-294-4357
NCADD of Middlesex
(Addiction Referral Services):732-254-3344
Addiction Hotline of NJ:
800-238-2333
Domestic Violence:
800-572-7233
Psychiatric Emergency/Suicide
(available 24/7): 732-235-5700
S 3Public Libraries and Engagement with Middlesex
County Homeless Services Directory Domestic Violence: 800-572-7233.
Information and referrals for
individuals and families experiencing
domestic violence
Psychiatric Emergency/Suicide
(available 24/7):732-235-5700.
For those in an extreme psychiatric
crisis or who are thinking of harming
themselves either they can call or
someone can call on their behalf
Working Together: Possibilities for
Effective Partnerships Coming
Home is interested in working together
with Public Library Directors to:
Clarify opportunities for stakeholder
engagement
Coordinate with HEART to connect
patrons to case management and
mainstream services
Provide training to library staffabout
the resources available and/or best
practices for engaging hard-to-serve
populations
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S 5National Success Stories of Support for Public
Libraries Assisting Homeless PatronsMany libraries are realizing the
benefits of partnering with community
organizations. Homelessness in
libraries was such an issue that in 1996,
members of the Social Responsibilities
Round Table (SRRT) of the American
Library Association formed theHunger, Homelessness & Poverty
Task Force to promote and implement
Policy 61 of the ALA Policy Manual,
which raises awareness of poverty issues
and maps out objectives of Library
Services to the poor.e Task Force
website highlights several examples of
effective partnerships between public
libraries and community organizations
in combating homelessness.
Salt Lake City
e Salt Lake City Public Library
System began a program in April 2012
that worked with Salt Lake County
Human Services, the Utah Department
of Workforce Services, and the Salt
Lake City Police Department.e
purpose was to direct appropriate
library patrons to social services,
such as homeless shelters, mental
health counseling or substance abuse
prevention programs. A core principleof this program was to make the services
available, but not force any patron to
take advantage of them.ree full-
time outreach workers from Volunteers
of America (VOA) came to the main
library and provided information,
counseling and transportation to service
providers for patrons in need. VOA
outreach workers also trained library
staffin de-escalation skills to minimize
conflicts with patrons.is program
was a way to help bring stability and
safety to a library system that was
overwhelmed with a large population
of homeless patrons.
San Francisco
In 2010, the San Francisco Public
Library hired a social worker in
response to the needs of their homeless
patrons.ey were the first library in
the nation to hire a full-time social
worker.
is individual provides referralsto social services for the chronically
homeless, mentally ill, and those
struggling with substance abuse who
frequent the library. More important, the
social worker is a resource for librarians
to consult when library patrons are
in need. Having a professional on
hand to assist with these issues allows
library staffto more effectively maintain
a safe and functional library, while
simultaneously meeting the challenges
of homeless patrons.
Any issue out there in society
always spills into public libraries
due to their nature as institutions.
Libraries by their nature are
welcoming and open to everyone,
as long as you behave.
Molly RaphaelPresident, American Library
Association
ALA tips and tools for library
services to the homeless:
CLICK HERE
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