Come Join Us In Historic West Virginia!

Where We are Finding a Better Way and Sharing It!

AADP-Online.org • 847-934-4404

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AADP 2018 In West VirginiaWe invite you, your spouse and your team to experience Mirrors…Personal & Professional Reflections, March 7-10, 2018, at The Greenbrier -America’s Resort in beautiful White Sulphur Springs, WV. This meetinggives AADP members, Guest Dentists & Consultants, spouses and teammembers the opportunity to really interact and learn.

Why Join Us? — We Believe in Finding a Better Way inDentistry and Sharing It! This is THE meeting where youwill take home information to apply directly in yourpractice to improve patient experiences.

Be a part of this valuable, innovative program.Come join us in historic West Virginia!

Linda B. Lakin, RDH, MSAADP President

Frank W. Montoya, DDS; 2018 Program Chair

Ms. Kathy UebelAADP Executive Director,

We can’t wait to share these speakers and AADPcamaraderie with all of you!! Check out the specifics

and register at AADP-Online.org

Opening Remarks & Keynote Speaker • Wednesday, March 7, 2018 • 6:00-7:30 P.M.Ms. Laurie Guest

Life in the Espresso Lane7 Ways to Thrive in a Fast-Paced World

What if you could give yourself an instant pick-me-up by a simple change of thinking — even in stressful times? If you findyourself zapped after encounters with patients or team members, this course offers simple, powerful ways to instantly

become engaged, motivated, and energized. Learn practical mental “lattes” — ideas you can serve yourself to get your perk on!

This fast-paced, fun, interactive program gives you the tools to blend your own energizer. Leave with new pep and excitement for theday. After you savor her “cup of sanity” once, Laurie’s humor and wisdom will make you want to drink in her ideas daily.

Attendees learn:• One action to become indispensable at work• Behaviors to positively stand out from the pack

Mr. Oz SanchezThere’s Nothing You Can’t Accomplish,

When You Know No LimitsOz Sanchez will speak on the concept of Mindshift. Using his personal story, which has ranged from

suicidal to now living a very fulfilled and peaceful life, he takes us on his journey. He shows howstrongly our life circumstances are directly tied to our thoughts. Life is 10% of what happens to us and 90%of how we react to it! Achieving successful change inevitably means overcoming obstacles. “We all have goalswe’d like to reach,” says Sanchez. “But often, we never reach our goals because of obstacles, or self limitingbeliefs that we think stop us. We see these obstacles as undefeatable and impossible. The truth is that there isno obstacle that can stop us.”

Early A.M. Keynote • Thursday, March 8, 2018 • 8:00-10:00 A.M.

• The best way to build rapport with others• Ideas to achieve personal balance in life

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Mr. Allen Schiff, CPA, CFEA Dental CPA’s Perspective on How to Position Your Practice for Growth

A.M. Breakouts • Thursday, March 8, 2018 • 10:30-11:45 A.M.

Dr. Doug CarlsonFinancial Priorities as We Age

From our forties on, we are often caught in a tornado of family and practice responsibilities and resulting confusion. This programclarifies priorities and timing as our families approach retirement.

Program Covers:• Late career financial priorities; how much money is enough?• RMD — not a dirty acronym• Investing: Read one book before funding retirement savings.• Explore index funds, reverse mortgages & a sound annuity

Ms. Laurie GuestAre We Having Fun Yet?

How to Shake Up Your Attitude!

Is your team overdue for a fun, laugh-while-learning experience? Wouldn’t it be nice if you could also get them reacquainted,reenergized, and recommitted to your office goals? Why not throw in improved personal interactions and a morale boost?

During this customized, game-style program, audience members work together to build better communication and teamwork skills.

Attendees learn ways to:• Improve communication between all types of team members• Build better internal and external rapport

Back by popular demand is our Luncheon Panel Discussion “The Future of Dentistry”. Come enjoy lunch, while listening to dentistry’s opinion leaders and influencers. We have presented questions to a diverse group of dental professionals

to seek of sense of the changing environment in the delivery of dental care and how it will effect you personally.

Lunch Panel Discussion • Thursday, March 8, 2018 • 12:00-1:30 P.M.

1. What can you expect for profitability in various specialties?2. How to determine your practice overhead3. What are key performance indicators?4. What is the definition of a profitable dental practice?5. How to market your practice in 2018 and beyond

6. How to select the correct retirement plan7. Should you consider rebalancing your fees?8. Practice transitioning — what do dental practices sell for?9. What should your hygiene department metrics be and why?10. How does the dental industry parallel the retail industry?

• The 4% Withdrawal Rule: is it still valid? • Do you still need a traditional broker or planner near retirement?• Professional and family protection • Additional topics as time allows: Health Issues, Long-Term Care

Upon completion, attendees have an understanding of the big differences between accumulating and de-cumulating assets, lifestylechoices and resources.

• Create a fun environment and lasting workplace relationships• Build a team that withstands a myriad of daily stressors

History Luncheon • Thursday, March 8, 2018 • 12:00-1:30 P.M. Enjoy a wonderful luncheon while a Greenbrier Docent shares the rich and varied history of The Greenbrier.

A favorite each year with our attendees.

Early P.M. Breakouts • Thursday, March 8, 2018 • 1:45-3:15 P.M.Mr. Allen Schiff, CPA, CFE

Considering Forming a Group Dental Practice?Hear the Challenges from a Dental CPA

1. Legal considerations 2. Choice of taxing entity3. Determine cash flow and profitability of a group practice 4. Partner compensation

5. Defining and identifying fixed/variable costs6. Is there financing available to form a group practice?9. Forming a group? What about specialties?10. What professional resources can help form groups?

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Dr. Barry MoskowitzBuilding the Exemplary Team

Making the Workplace Exciting, Rewarding, Stimulating, Enjoyable, and Financially Successful

Take the challenge to build an exemplary team for your dental practice. Take the challenge to become a productive team memberwho loves coming to work. Program has universal appeal for doctors & team members, offering systems and concepts that are the

“standard” for successful offices throughout the country and proven but unconventional styles of recruitment, interviewing, selection,and nurturing. Develop a culture that:

• Creates an engaged and alive workplace• Increases productivity & reduces employee turnover• Encourages creativity & inspires positive attitudes

Ms. Betsy Reynolds, RDH. MSThe Stress Mess

The Impact of Stress on Oral and Systemic Health

Stress has become a part of everyday life. Whether rushing to an appointment across town or dealing with difficult patient scenarios,we are often “stressed out” by the end of the day. How does stress affect our ability to make clinical decisions? How does chronic

stress affect overall health? How can people better manage stressors to decrease its adverse effects on well-being? This fun, interactiveprogram has answers based on the latest research. Also included is how chronic stress impacts oral and systemic health, and stressreduction strategies for patient care so offices can devise and implement treatment plans addressing stress-related sequelae. A portion ofthe course shows how men and women differ in stress management, responses and manifestations.

Participants will be able to:

Dr. Barry MoskowitzBuilding the Exemplary Team

Continuation of Early PM Breakout Session

Late P.M. Breakouts • Thursday, March 8, 2018 • 3:30-5:00 P.M.Ms. Betsy Reynolds, RDH. MS

The Stress MessContinuation of Early PM Breakout Session

Early P.M. Breakouts • Thursday, March 8, 2018 • 1:45-3:15 P.M. (cont.)

Mr. Daniel McNeff, Legally MineA Common Sense Approach to

Lawsuit Elimination and Tax ReductionThe Legal Profession has a vested interest in making sure you are always sue-able. Rule # 1 for everyone — Lawsuits Are Always

About Money

Participants Learn these Definitions:• Safe Assets: An asset that CANNOT create a lawsuit on its own• High Risk Assets: An asset that CAN create a lawsuit on its own• Inside Assets: Assets owned by the same legal entity• Outside Assets: Assets owned by different legal entities (or outside a legal entity)• Legal Entity: Association, corporation, partnership, proprietorship, etc.

Understand the differences Between:• S-Corp versus C-Corp.• Sole Proprietorship or Partnerships • LLC — taxed as one of the administrative entities listed above

Values of a Living Trust: • Purpose is to eliminate probate• Why it should be revocable• How funded: Titled & Personal property

Lawsuits are Epidemic in the USA:• Sources of Lawsuits (Vicarious liability,

Delayed discovery, Partnerships, Yourmistakes)

Strategies to Protect Your Assets: • The Family Limited Partnership: The History & How it works• Charging Order: Pro-Rata vs. Non Pro-Rata• Limited Liability Company (LLC): The History & How it worksImplementation:• Only .05% of all attorneys claim asset protection as a specialty of their practice.• The cost of entity structuring is inconsistent with both the knowledge of the legal

professional and the amount of work they have to do.

• Builds trust & infuses a lighthearted, fun-filled spirit to produceextraordinary results

Take the challenge to create the most fun workplace ever by obliterating management and organizational systems and involve each andteam member in making decisions. Dare to take the challenge.

• Relate the physiological aspects of the stress response to systemic and oralmanifestations

• Understand the effects of stress on immune system function and how it impactsperiodontal health

• Emphasize dietary strategies designed to minimize detrimental effects of stress todental hygiene patients

• Understand gender differences in stress responses • Incorporate stress-relieving strategies in the office and home setting

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Mr. Gian Paul GonzalezGoing “All In”

How a Leader and Team Can Work Successfully

Many times in life we commit to change as Leaders or as Teams, only to be discouraged when we begin to experience difficultyadapting to the change. Gian Paul discusses how a Leader and Team can work through the failures that naturally come along

the path of an ALL IN lifestyle. Gian Paul will walk through the process and steps to STAY ALL IN through the tough times.

Teamwork — Striving for ExcellenceHe concludes with a powerful story of his grandfather, and how it revealed a key Leadership strategy that has guided Gian Paul’s lifeas Athletic Leader — achieving his ambition of playing in the NBA in Los Angeles, as an Executive Director leading a Team thatworks with inner-city youth every day after school, to working with Professional Teams in both Corporate and Athletic industries.

Early A.M. Keynote • Friday, March 9, 2018 • 8:00-10:00 A.M.

A.M. Breakouts • Friday, March 9, 2018 • 10:30-11:45 A.M.Dr. Doug Carlson

Your Retirement Number & How To Safely Reach It

With no pre-course preparation, attendees, via worksheets and tables, assemble a personal retirement budget, used to calculate theirretirement “number” — how much needed for retirement at a given age. Also helps establish how much needed to save per year.

Participants then view online software they can use to further refine numbers and account for variables, such as working longer, savingmore or less per year, and changing investment allocation.

Attendees then use this info to establish their Current Financial Life. No prior preparation is necessary. Covers: • Investments and savings strategies • Debt strategy • Rental properties, 2nd homes, children & college savings, insurance needs etc.

Upon completion, attendees: 1. Calculate a retirement budget & know the savings needed to retire at a given age & know Online tools to help secure one’s future.2. Have more clarity on financial opportunities & choices available as we plan our career.

Ms. Elaine SimmonsWhen to Start & How to Maximize Retirement Benefits

Social Security Planning is essential for the baby boomer generation! Make an informed decision to get it right! Understand thatSocial Security benefits represent an investment that we made FOR ourselves. Knowing your options helps you make a better

decision!

Starting Your Retirement Benefits — Factors to take into consideration:

Dr. Sunita MerrimanToday’s Dentist & Obstructive Sleep Apnea

Treating Sleep Disordered Breathing, Promoting Well-Being and Inspiring Optimal Living

Learn the physiology of sleep, as well as the effect and impact of sleep deprivation and lack of restful sleep on the health and life. Dr.Merriman discusses the importance of the dentist in the screening, management and long-term care of a patient suffering from

Obstructive Sleep Apnea (OSA). She shows alternatives for treatment of sleep disordered breathing (SDB) with a special focus on OralAppliance Therapy.

1. Other sources of guaranteed income2. Personal Savings

How to Maximize Your Benefits:1. Potential entitlement benefits-widow/widower, divorced widow/widower,

spouse/divorced spouse 2. Restriction option for any benefit category in “A” above

3. File and suspend option when benefits maybe payable to a spouse or child; Or, mini SS “do over”

4. Understanding both disability benefits & Medicare insurance

• The architecture of sleep, SDB and signs and symptoms of OSA• The role of the dentist in the screening, diagnosis and management of OSA• Identifying patients in the practice with a high level of suspicion for SDB

• The appropriate process to refer a patient forSleep Disorder evaluation

• Oral Appliance Therapy and its place in the treatment of OSA

3. Life Style4. Life expectancy for yourself and your spouse

5. Future benefit amount for survivingspouse

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A.M. Keynote • Saturday, March 10, 2018 • 8:00-10:00 A.M

A.M. Breakouts • Saturday, March 10, 2018 • 10:30-11:45 A.M.

Mr. Gary ZeleskyImpeccable Customer Care & a Professional Staff

Your Dental Office Command Performance

Gary’s brings the practical side of passion to the Dental office. Gary’s hallmark energy and humor motivates and challenges.Participants leave energized to become the change they seek. Challenging economic times test the true resiliency and attitude

of individuals. People who know their passion and live it are not defined by circumstances, but by courage.

1. Knowing and embracing your Passion and the Passion of your team members makes your office more productive and profitable!2. Learn Gary’s 4 passion keys to create boundless energy in your hard working team. Passion=productivity=profitability=pleasure3. Gary become your personal passion coach as you discover, define and deploy your passion before you leave the session.

The bottom line… increase your bottom line!

This keynote presentation continues at 10:30-11:45 A.M. Exciting tools and systems for discovering and optimizing passion in work and life.

Dr. Uche OdiatuGreat Guts: Live Life Well

Your gut flora. Your resident microbiome. Your 100 trillion little friends that call YOU home. Microscopic, yet enough to make yourskin crawl. Recently scientists are paying them more attention, as they pull a lot of weight. When they’re happy — you feel great.

When they’re annoyed you may not want to leave your home. Learn ways to support making your body a place they thrive so you enjoyoptimal health.

• Gain insights into the incredible inner world of the human microbiome• Learn how a diverse gut flora supports healthy immunity, emotions & well-being• Discover FIVE lifestyle habits to enjoy GREAT GUTS & witness next level energy, ideal weight & good digestion

Dr. Chris PhelpsGuide Them to Yes

Dr. Phelps educates you on the science and research behind Dr. Robert Cialdini's 6 Principles of Persuasion and Influence. Becausethese principles are based in science, that means they've been tested and are proven. As a result, that also means they are

reproducible and that anyone can learn them. Dr. Phelps shows you how he has used these principles in his practices to decrease costly noshows and add more authority to our team members in the eyes of the patients. Learn Dr. Phelps influence system to increase yourreferrals and Google reviews, and systematic ways to increase the case acceptance of every procedure.

• Turn marketing into a science instead of a mystery.• Creating customized messages that differentiates you.• Selecting appropriate medium for reaching the masses.• Increasing staff conversions of new patient calls.• Patient offers to get more people to call.

• Using science to increase case acceptance and guide morepatients to say YES.

• Introduction to the science , research and referal system of Dr.Robert Cialdini.

• Ethical influence and persuasion techniques to use to decrease no shows.

P.M. Breakouts • Saturday, March 10, 2018 • 1:45-3:00 P.M.Dr. Uche Odiatu

Exercise Is Medicine: The Right Rx for the Health Care Pro

Want to learn the latest strategies to get healthy and fit? Want to be the best role model of optimal living for patients? Want to turnback the hands of time and enjoy boundless energy? This 37-year veteran athlete, 12-year NSCA Certified Personal Trainer, author

of The Miracle of Health and Fit for the LOVE of IT! and 10-year professional member of the American College of Sports Medicine shares:

1. Recent evidence to show you that building more lean muscle will lower blood sugar spikes for up to 18 hours after weight training2. How flexibility training is mandatory for anyone who wants to live independently after they retire3. New strategies on Balance Training. Did you know half of all accidental deaths for people over 65+ are as a result of falls?4. The latest information on H.I.I.T. or High Intensity Interval Training where “less exercise is better for you”5. Motivational interviewing to inspire patients to want to get healthy and look forward to every visit with you & your team6. How to practice dentistry without discomfort, enjoy easy exercise strategies while travelling & create the ideal home gym.

Dr. Chris PhelpsSeven Pillars of External Marketing

This course educates participants on an internal marketing system that utilizes five of the six Principles of Persuasion by Dr. RobertCialdini. It will train dentists on the seven pillars of external marketing and how to add grassroots marketing techniques, such as a

Membership Dental $avings Plan into the practice to attract better quality new patients.

This course is designed to identify specific hurdles preventing doctors from getting more new patients without spending more onmarketing, and strategies to help overcome them. The course will provide tracking tools to help each practice hit any new patient numberor goal they set for themselves.

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To Register Online: Go to AADP-Online.org, click on Register Now. then you’ll be taken to the Registration Home Page.Or, remove this 2-page registration form, make necessary copies, complete form(s),

FAX registrations to 847-934-4410 or enclose your check before February 11, 2018 and mail to: AADP c/o KATHLEEN UEBEL, EXECUTIVE DIRECTOR • 1063 WHIPPOORWILL LANE • PALATINE, ILLINOIS 60067-7064

MAKE RESERVATIONS AT THE GREENBRIER - VIA ONLINE OR RESERVATIONS 888-868-8221. BE SURE TO TELL THEM YOU ARE WITH AADP.

Please print, only one person per registration form...you may copy this form. Deadline: February 11, 2018 — Limited Attendance.

WEB SITE: AADP-ONLINE.ORG OFFICE USE ONLY

Date Received ______________________Member #__________ Check #__________ Amount $__________

Name: oDr. oMr. oMs. oMrs. __________________________________________ Badge Name: _______________________

Address _____________________________________________________________________________________________________

City/State/Zip ________________________________________________________________________________________________

Phone (______) ____________________E-Mail ________________________________ AGD# (if applicable) __________________

Cell Phone (______) __________________________________________________________________________________________In an effort to get to know each other better, please provide a word or two for your badge as a conversation starter: “Ask me about ________________________________________________.”For guest dentists: Is this your first AADP meeting? oYes o No How did you hear about AADP?____________________________

Three-day meeting (All Sessions, Wednesday evening through Saturday, March 7 through March 10, 2018): INCLUDES WednesdayEvening Reception/Buffet Dinner, Satuday Installation/President Induction Luncheon and Saturday Night Dinner Celebration

FULL PROGRAM............................................................................................................................................Fee Per Person Costo (1) Active Member of AADP — Included in dues................................................................................................NC $NC

Would you like to pay your dues now? oYes o No (Senior Active $725 or Life Dues $295) ...............$1,195 $________o (2) Senior Active Member Meeting Fee...............................................................................................................$470 $________o (3) Life Member Meeting Fee ..............................................................................................................................$595 $________o (4) Spouse of AADP Member Fee .......................................................................................................................$595 $________o (5) Team of AADP Member Fee ..........................................................................................................................$595 $________o (6) Guest Dentist/Guest Consultant Fee ..........................................................................................................$1,295 $________o (7) Spouse of Guest Dentist/Guest Consultant Fee............................................................................................$695 $________o (8) Team of Guest Dentist/Guest Consultant Fee...............................................................................................$695 $________o (9) Dental Student/Resident Fee .........................................................................................................................$695 $________OPTIONALo (10) Lunch Panel Discussion, Thursday, March 8, 2018, 12:00 noon to 1:30 p.m ...................................$75 per person $________o (11) Greenbrier History Luncheon, Thursday, March 8, 2018, 12:00 noon to 1:30 p.m ....................$75 per person $________ (12) Tours, Friday, March 9, 2018, 2:00 p.m. to 5:00 p.m.; _____ Tour 1 - Private Bunker Tour ................................................................# of People _____ @ $45/person $________ _____ Tour 2 - Skeet Shooting.........................................................................# of People _____ @ $95/person $________ _____ Tour 3 - Horseback Riding..................................................................# of People _____ @ $160/person $________ _____ Tour 4 - Fly Fishing .............................................................................# of People _____ @ $275/person $________ _____ Tour 5 - UTV Off-Road Driving Experience .....# of People _____ @ $480/2 people or $375/1 person $________o (13) Golf, Friday March 9, 2018, 1:00 p.m. to 5:00 p.m.........................................# of Players _____ @ $125/person $________ Playing with (golfer’s names) __________________________________________________________________o (14) President’s Installation Luncheon & 2019 Program Preview, 12:00 p.m. - 1:30 p.m. Saturday, March 10, 2018 _____ Will attend _____ Will not attend (included with full registration)o (15) Roaring 20s Saturday Dinner Celebration, Saturday, March 10, 2018, 6:00 p.m. (included with full registration) Put on your Great Gatsby best for a fun final evening.

TOTAL DUE ............................................................................................................................................................. $________METHOD OF PAYMENT: o Check enclosed (made out to AADP) o Credit Card:METHOD OF PAYMENT: o MasterCard o VISA o Amex Card # _____________________________________Sec. Code________

METHOD OF PAYMENT: Expiration Date____/____Signature ________________________________________________________

METHOD OF PAYMENT: Name on card: _________________________________________________________________________

Late fee or Cancellation fee charge after February 11, 2018 is $150 per person + Hotel Cancellation Fee $150/room.

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For questions on fees or categories, please call 847-934-4404 or 970-223-1743. Please check the session you would like to attend. Course tickets transferable whenever space allows.

WEDNESDAY, MARCH 7, 2018 — 4:00-5:30 P.M.(16) _____ Members Only Business Meeting: Mandatory meeting for all members of AADP

WEDNESDAY, MARCH 7, 2018 — OPENING KEYNOTE SPEAKER, 6:00-7:30 P.M.(17) _____ Ms. Laurie Guest: Life in the Espresso Lane: 7 Ways to Thrive in a Fast-Paced World

WEDNESDAY, MARCH 7, 2018 — 7:45-9:15 P.M.(18) _____ Cocktails and Strolling Light Supper

THURSDAY, MARCH 8, 2018 — EARLY A.M. KEYNOTE, 8:00-10:00 A.M.(19) _____ Mr. Oz Sanchez: There’s Nothing You Can’t Accomplish, When You Know No Limits

THURSDAY, MARCH 8, 2018 — A.M. BREAKOUTS, 10:30-11:45 A.M. (20) _____ Mr. Allen Schiff: A Dental CPA’s Perspective on How to Position Your Practice for Growth(21) _____ Dr. Doug Carlson: Financial Priorities as We Age(22) _____ Ms. Laurie Guest: Are We Having Fun Yet? How to Shake Up Your Attitude!

THURSDAY, MARCH 8, 2018 — LUNCH PANEL DISCUSSION; 12:00-1:30 P.M. (Indicate on Registration front page as well)(23) _____ The Future of Dentistry: Enjoy lunch while listening to dentistry’s opinion leaders and influencers

THURSDAY, MARCH 8, 2018 — GREENBRIER HISTORY LUNCHEON, 12:00-1:30 P.M. (Indicate on Registration front page as well)(24) _____

THURSDAY, MARCH 8, 2018 — EARLY P.M. BREAKOUTS, 1:45-3:15 P.M. (25) _____ Mr. Allen Schiff: Considering Forming a Group Dental Practice? Hear the Challenges from a Dental CPA(26) _____ Dr. Barry Moskowitz: Building the Exemplary Team — Making the Workplace Exciting, Rewarding, Stimulating, Enjoyable, and Financially Successful(27) _____ Ms. Betsy Reynolds: The Stress Mess: The Impact of Stress on Oral and Systemic Health

THURSDAY, MARCH 8, 2018 — LATE P.M. BREAKOUTS, 3:30-5:00 P.M. (28) _____ Dr. Barry Moskowitz: Building the Exemplary Team: Make the Workplace Exciting, Rewarding, Enjoyable, & Financially Successful(29) _____ Ms. Betsy Reynolds: The Stress Mess: The Impact of Stress on Oral and Systemic Health(30) _____ Mr. Daniel McNeff: Understanding Legal Tools: Key to Lawsuit Prevention and Tax Reduction

THURSDAY, MARCH 8, 2018 — EXHIBITOR LIVE AUCTION & COCKTAIL PARTY, CASH BAR, 5:15-7:15 PM

FRIDAY, MARCH 9, 2018 — EARLY A.M. KEYNOTE, 8:00-10:00 A.M.(31) _____ Mr. Gian Paul Gonzales: Going “All In” — How a Leader and Team Can Work Successfully

& Teamwork — Striving for Excellence

FRIDAY, MARCH 9, 2018 — A.M. BREAKOUTS, 10:30-11:45 A.M. (32) _____ Dr. Doug Carlson: Your Retirement Number and How to Safely Reach It(33) _____ Ms. Elaine Simmons: When to Start and How to Maximize Your Retirement Benefits(34) _____ Dr. Sunita Merriman: Today’s Dentist and Obstructive Sleep Apnea — Treating Sleep Disordered Breathing, Promoting Well-Being and Inspiring Optimal Living

SATURDAY, MARCH 10, 2018 — A.M. KEYNOTE, 8:00-10:00 A.M(35) _____ Mr. Gary Zelesky: Impeccable Customer Care and a Professional Staff — Your Dental Office Command Performance

SATURDAY, MARCH 10, 2018 — A.M. BREAKOUTS, 10:30-11:45 A.M. (36) _____ Dr. Uche Odiatu: Great Guts: Live Life Well(37) _____ Dr. Chris Phelps: Guide Them to Yes(38) _____ Mr. Gary Zelesky: Impeccable Customer Care and a Professional Staff — Your Dental Office Command Performance

SATURDAY, MARCH 10, 2018 — PRESIDENT’S INSTALLATION LUNCHEON & 2018 PROGRAM PRESENTATION, 12:00-1:30 P.M. (Indicate on Registration front page as well)

SATURDAY, MARCH 10, 2018 — P.M. BREAKOUTS, 1:45-3:00 P.M. (39) _____ Dr. Uche Odiatu: Exercise Is Medicine — The Right Rx for the Health Care Pro(40) _____ Dr. Chris Phelps: Seven Pillars of External Marketing

(41) _____ SATURDAY, MARCH 10, 2018 — ROARING 20’S SATURDAY NIGHT DINNER CELEBRATION, 6:00-11:00 PM (Indicate on Registration front page as well)