comcast of st. paul, inc.’s response to: northern dakota ......renewal proposal for a cable...

Comcast of St. Paul, Inc.’s Response to: Northern Dakota County Cable Communications Commission’s

Request for Formal Renewal Proposal for A Cable Franchise

August 15, 2018

TABLE OF CONTENTS

I. INTRODUCTION .................................................................................................. 1

II. APPLICATION FORMS ....................................................................................... 2

A. Identification of Applicant ................................................................................. 2

B. Applicant’s Affidavit ........................................................................................... 3

III. EXECUTIVE SUMMARY OF PROPOSAL ...................................................... 4

IV. APPLICATION FORMS .................................................................................... 9

Form 1. BACKGROUND AND LEGAL QUALIFICATIONS ............................. 9

Form 1(A) Legal qualifications .......................................................................... 9

Form 1(B) Applicant’s Holdings and Present Subscriber Rates ................. 12

Form 2. OWNERSHIP DISCLOSURE ................................................................... 13

Form 2(A) Ownership Information ................................................................ 13

Form 2(B) Ownership Disclosures .................................................................. 14

Form 2(C) Stock Information ............................................................................. 14

Form 2(D) Ownership Disclosure ..................................................................... 15

Form 2(E) Limited Partnership ....................................................................... 16

Form 2(F) Additional Ownership Disclosures ................................................ 16

Form 3. FINANCIAL QUALIFICATIONS AND INFORMATION ................. 17

Form 3(A) System Financing Plan ..................................................................... 17

Form 3(B) Applicant’s Financial Statements .................................................... 17

Form 3(C) Pro-Forma Financial Projections ..................................................... 19

Form 3(D) Financial Goals .................................................................................. 19

Form 3(E) Applicant’s Accountants .................................................................. 19

Form 4. GENERAL QUESTIONS REGARDING TECHNICAL QUALIFICATIONS ................................................................................................. 20

Form 4(A) Previous Experience ...................................................................... 20

Form 4(B) Summary of Access Operations ................................................... 27

Form 5. PROPOSAL FOR SYSTEM DESIGN AND CONSTRUCTION .......... 27

Form 5(A) Performance Standards and Testing ........................................... 27

Form 5(B) System Maintenance Procedures ................................................. 28

Form 6. PUBLIC, EDUCATION AND GOVERNMENT USE ........................... 31

Form 6(A) PEG Use Channel Capacity .......................................................... 31

NDC4 PEG Channel Utilization ........................................................................ 33

Form 6(B) Access Management ......................................................................... 37

Form 6(C) Access Facility and Equipment ....................................................... 38

TST Use of PEG Fees (2015-2017) ...................................................................... 40

Form 6(D) Access Services .................................................................................. 43

Form 7. VIDEO AND INFORMATION SERVICES ............................................ 43

Form 8. INTERACTIVE SERVICES ...................................................................... 44

Form 9. NARRATIVE SUMMARY OF RESPONSIVENESS TO LOCAL NEEDS AND INTERESTS ...................................................................................... 44

Form 10. FRANCHISE TERM ................................................................................ 46

Form 11. MISCELLANEOUS INFORMATION .................................................. 46

Form 11(A). Analysis and Studies of Demand for Cable Services ............... 46

Form 11(B). Surveys............................................................................................. 46

Form 11(C). Compliance ..................................................................................... 47

Form 11(D). Cable Franchise Agreements ....................................................... 48

V. EXHIBIT LIST ....................................................................................................... 50

Proposal for Formal Franchise Renewal Page 1 August 15, 2018

I. INTRODUCTION

Comcast of St. Paul, Inc. (“Comcast”) currently holds a franchise (the “Franchise”) with each member city of the Northern Dakota County Cable Communications Commission (“NDC4”) that was granted on January 17, 2000, and which has been extended four times to allow for informal renewal negotiations. On September 12, 2012 Comcast filed a notice invoking its rights to the formal franchise renewal process under 47 USC §546. On April 4, 2018 NDC4 opted to commence this formal renewal process under section 546 of the Cable Act by issuing its “Request for Formal Renewal Proposal for a Cable Franchise” (the “RFRP”). Comcast makes the following proposal for renewal of a cable franchise under 47 U.S.C. § 546.

The federal Cable Act requires that Comcast’s application be accepted. Denial is only permitted if it is based on an established and adverse finding on four limited criteria: (a) whether “the cable operator has substantially complied with the material terms of the existing franchise and with applicable law”; (b) the “quality of the operator’s service,” (c) whether the “operator has the financial, legal, and technical ability to provide the services, facilities, and equipment as set forth in the operator’s proposal”; and (d) whether “the operator’s proposal is reasonable to meet the future cable-related community needs and interests, taking into account the cost of meeting such needs and interests.”

Comcast’s Proposal meets the future cable-related needs and interests demonstrated in the NDC4 needs ascertainment and technical review. Comcast customers in the NDC4 franchise area will continue to be served by the most advanced and best maintained cable systems in the world. Comcast’s X1 Platform provides an unparalleled high quality customer cable experience. NDC4 customers will continue to benefit from Comcast’s substantial investments in plant and equipment which will continue to improve the customer experience, not only for franchised video services, but for non-franchised services such as voice and broadband services. Comcast’s Proposal also provides adequate channel capacity and funding to accommodate NDC4’s demonstrated need for public, educational, and governmental access (PEG) programming. And finally, as the world’s leading and most financially stable cable services provider, there is simply no question that Comcast possesses the financial, legal, and technical ability to provide the services, facilities, and equipment set forth in this Proposal.

NDC4 has conducted an analysis of Comcast’s cable system and service. An examination of the reports commissioned by NDC4 to assess Comcast’s qualifications for renewal shows:

(i) not a single instance or even an allegation of non-compliance with Comcast’s existing franchise and applicable law; and

Comcast of St. Paul Page 2

August 15, 2018

(ii) 67% of respondents to subscriber surveys say they are either “very satisfied” or “somewhat satisfied” with Comcast’s service.

In short, given high customer satisfaction rates, a high-performing system, Comcast’s clear qualifications, and the many benefits provided in this Proposal, Comcast’s Proposal should be accepted and its franchise renewed.

II. APPLICATION FORMS

A. Identification of Applicant

Comcast provides the following information in response to section B of the RFRP’s “II. Application Forms – Instructions and Verification.” Name of Applicant: Comcast of St. Paul, Inc. Address of Applicant: 10 River Park Plaza, St. Paul, MN 55107 Telephone: (651) 493–5000 Date: August 15, 2018 Please provide the name and telephone number of a principle to whom inquiries should be made: Inquiries regarding this proposal should be first directed to Comcast’s counsel, Anthony Mendoza of the law firm Mendoza Law, LLC. Mr. Mendoza can be reached at 651-340-8884 and [email protected]. Authorized Signature: _____________________________________________ Date: August 15, 2018

mailto:[email protected]


B. Applicant’s Affidavit

Section C of the RFRP’s “II. Application Forms – Instructions and Verification” requests that Comcast sign an affidavit with several statements that are not required under the Cable Act, and may cause Comcast to waive rights, privileges, protections, or objections under federal and state law, which is unreasonable. Comcast objects to these demands, but will attest to the following to reasonably respond to the NDC4’s request:

Pursuant to Section 626 of the Federal Cable Act, 47 U.S.C. § 546, Comcast submits this application in response to the NDC4 Staff’s Request for Formal Renewal Proposal For A Cable Franchise dated April 4, 2018. Comcast has reasonably attempted to locate and identify information in response to the RFRP’s many demands, and Comcast represents that the information contained within this application is true, accurate, and complete, to the best of its knowledge and effort. The undersigned is authorized to make representations on behalf of Comcast of St. Paul.

_______________________________________________ Firm Name: Comcast of St. Paul, Inc. Affiant’s Signature: John Keller Official Position: Regional Vice President


August 15, 2018

III. EXECUTIVE SUMMARY OF PROPOSAL

Overview

NDC4 customers are served by the most advanced and experienced cable communications company in the world, Comcast. Comcast and its predecessors in interest have invested over $1 billion to build a high-quality cable system that serves 500,000 customers with superior quality digital cable, broadband, voice, and other services in the Twin Cities metropolitan area. Comcast’s headend, the command control center for the Twin Cities network, has been recognized as a model for other cable systems to emulate. Over the course of the existing Franchise, Comcast has converted the NDC4 cable system to all-digital, enabling Comcast to far exceed technical requirements and capabilities in the existing Franchise. For example, the existing Franchise included a requirement to provide a minimum of 80 analog channels. Comcast now provides 220 channels of diverse programming on its digital preferred tier, including HD channels and Video On Demand services.

Similarly, over the course of the existing Franchise, Comcast has dramatically changed the at-home experience for NDC4 customers with the deployment of its X1 Platform, the state of the art customer premises platform that allows customers to seamlessly navigate live television, on demand movies, web video, and online streaming video services such as Netflix, Hulu, and You Tube. A key feature of the X1 program is its Voice Remote, which enables customers to navigate with voice commands rather than with remote control buttons. The X1 Platform has also given NDC4 customers the mobility they demand. Customers can access their 500 Gb DVR cloud-based library from anywhere with a broadband connection.

Perhaps the least known, but most important features of Comcast’s network is its two-way communications capability which allows Comcast to constantly monitor its network, in many cases resolving technical issues before the customer even knows about them. This feature has greatly reduced the need for customer service calls and truck rolls, thereby improving Comcast’s customer service experience.

In addition to Comcast’s high-quality video services, Comcast’s investment in the NDC4 and larger Twin Cities network has allowed Comcast to provide some of the fastest broadband services in the state of Minnesota. Although non-video services are not a lawful criteria for renewing a cable franchise, we do want to point out that Comcast now provides up to 1Gb speeds residential (and up to 10 Gb speed commercial), exceeding the State of Minnesota’s broadband speed goals. With the advent of Docsis 3.1, NDC4 customers can expect broadband speeds available to them to continue to increase. Comcast also provides high quality voice communications services, home alarm and automation services, and business class voice, video, and broadband services.


In addition to providing NDC4 customers world class services, Comcast’s Proposal provides adequate channel capacity and financial support for NDC4’s continuing public, educational, and governmental (PEG) programming. NDC4’s own reported historical levels of PEG channel capacity usage show that NDC4 has not been able to muster enough locally produced first run hours to fill even one PEG channel. Thus, Comcast’s proposal for three (3) high-definition (HD)and three (3) simulcast standard-definition (SD) PEG channel is more than adequate to meet NDC4’s demonstrated needs for PEG channel capacity. If NDC4 can show, under criteria established under Minnesota Statutes Chapter 238, a need for an additional PEG channel, Comcast will provide NDC4 one additional SD PEG channel. Comcast will also facilitate PEG program listings on the digital channel guide associated with Comcast’s video service, subject to some limitations depending on NDC4’s use of narrowcasting to deliver unique PEG programming to different member cities.

Finally, based on a careful analysis of NDC4’s financial reports, historical capital investment in PEG facilities, and demonstrated PEG-related needs, Comcast is proposing PEG support of $1.39 per subscriber per month for the ten (10) year proposed term of the renewed franchise. Based on current subscriber numbers this would total just over $3.2 million over the proposed franchise term. Federal law limits local franchise authorities to requesting that cable operators provide adequate funding for capital expenses related to PEG channels, but may not require funding for operational expenses. As further detailed in this Proposal, Comcast’s proposed PEG funding is more than adequate to meet NDC4’s demonstrated PEG-related capital funding needs.

Ownership and Management

Comcast of St. Paul, Inc., is a Minnesota corporation. It is a wholly owned subsidiary of Comcast Cable Communications, LLC, which in turn is a wholly owned subsidiary of Comcast Holdings Corporation. Comcast Holdings Corporation, in turn, is a wholly owned subsidiary of Comcast Corporation, a publicly traded company. The officers for Comcast of St. Paul, Inc., Comcast Cable Communications, LLC, Comcast Holdings Corporation, and Comcast Corporation can be found at Exhibit 2. Comcast also has included an organizational chart showing the ownership of Comcast of St. Paul, Inc., included as Exhibit 3. Comcast of St. Paul’s Twin Cities management team is comprised of professionals with decades of combined experience in the cable industry and they are dedicated to serving Comcast’s customers.


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Financial Commitments

Comcast and its predecessor companies have invested more than $1 billion upgrading, extending, and maintaining the Twin Cities cable system. NDC4 customers are a direct beneficiary of those investments, which have allowed for the digital conversion of the network, an expanded and diverse array of video programming offerings, the revolutionary X1 Platform, some of the highest speed broadband services available in all of Minnesota, and high quality voice services. Comcast’s investment has also allowed it to provide superior business class services in the NDC4 franchise area. In the coming years, additional investment from Comcast will enhance Comcast’s cable system by increasing the density of its fiber to the node architecture, dramatically reducing Comcast’s homes per fiber node ratio.

Comcast will also continue to invest heavily in maintenance of its cable system. Comcast monitors its network constantly, invests heavily in training of its in-house technicians and contractors with respect to best installation practices, safety, outside plant maintenance, and quality control.

Finally, Comcast will provide financial support to PEG access programming capital needs as described further below.

System Design and Construction

Comcast’s cable system is a 750 MHz system. Currently, upstream signals are transmitted between 5 MHz and 42 MHz. The downstream system is capable of transmitting signals between 50 MHz to 750 MHz. Comcast’s $62 million Roseville Master Headend Facility is the command center for the Twin Cities Region network. The facility serves more than 500,000 customers in the Twin Cities, and Western Wisconsin. The headend facility is over 19,000 square feet, with room for future expansion. The building design and construction have been recognized as a ‘best practices’ model for other cable operations throughout the country. Comcast’s Twin Cities network has 42 network distribution hubs, and 11,583–mile combined HFC/fiber backbone network.

From Comcast’s headend, video, voice, and high speed data services are transported to hubs that serve Comcast’s customers throughout the Twin Cities area over Comcast’s “converged regional area network” or C-RAN. The NDC4 area is served out of its Inver Grove Heights hub. From the Inver Grove Heights hub, Comcast’s network features a fiber-to-the-node architecture.

When Comcast upgraded its NDC4 cable system, it built fiber deep into the neighborhood—to nodes which convert light signals to RF signals which exit the node on coaxial cable to the home. By building fiber deep into neighborhoods, the bandwidth available to customers is maximized by reducing the need for amplification and by providing more shared bandwidth for fewer customers.


Comcast’s NDC4 fiber-to-the node network is currently a “node plus 6” amplifier architecture. Each node on the Comcast system passes an average of 464 homes. In the next few years Comcast has plans to enhance its fiber-to-the-node architecture to increase the number of nodes and decrease the need for amplifiers in the NDC4 cable system footprint. After these network enhancements, each node will serve between 65 and 120 homes.

Comcast has dramatically upgraded its customer interface with its industry-leading X1 Platform. In addition to providing the simplest, fastest and most dynamic customer interface on the market, Comcast’s new generation of converters are two-way devices that also provide an important network monitoring function for Comcast. The two-way set top boxes alert Comcast to network issues before the customer even knows the problem exists. This is all part of a fundamental shift in Comcast’s approach to preventative maintenance and plant integrity. X1 allows Comcast to proactively monitor its network 24 x 7 x 365 to ensure an uninterrupted, seamless, and high-quality experience for the Comcast customer.

Public, Educational, and Governmental Access

Based on NDC4’s ascertainment of community needs and interests, Comcast will provide three (3) HD channels and simulcast three (3) SD channels for PEG purposes—all available on Comcast’s basic-tier of service. Comcast recognizes that it proposes fewer channels than demanded in the Staff Report and RFRP. However, NDC4’s demands for channel capacity simply are not supported even by its own needs ascertainment report. NDC4’s report showed dramatic underutilization of the existing PEG channel capacity under the existing franchise.

Comcast’s own NDC4 subscriber survey shows that when cable customers want information about what’s happening “in their community,” they turn first and foremost to the local broadcast channels.1 Secondarily they turn to regional and local newspapers and information they find on-line.2 Very few (only 2%) tune to the NDC4/Town Square Television’s (TST’s) PEG access channels to find out what’s happening around them.3

Further, NDC4’s Report and RFRP fail to account for the realities of the existing and growing alternative means for distributing PEG programming including steaming online video and social media outlets.

1 Exhibit 4 - Talmey-Drake Report at 7, 21.

2 Id.

3 Id.


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Comcast will also continue its commitment to financially supporting NDC4 PEG access programming in regards to the capital expenditure needs. Based on a careful analysis of NDC4’s financial reports, historical capital investment in PEG facilities, and demonstrated PEG-related needs, Comcast is proposing PEG support pass through to customers of $1.39 per month. Based on current subscriber numbers this PEG support would total just over $3.2 million over the ten (10) year proposed franchise term. As further detailed in this Proposal, Comcast’s proposed PEG funding is more than adequate to meet NDC4’s PEG-related needs taking into consideration the demand for PEG services demonstrated in NDC4’s needs ascertainment, its historical under-utilization of channel capacity available to it under the current franchise, and the financial impact PEG requirements have on Comcast’s customers.


IV. APPLICATION FORMS

Comcast has reasonably identified and answered the NDC4’s demands to the form questions below. Comcast reserves the right to supplement, amend, or correct its responses based upon any new information that becomes available, to correct typographical errors or omissions in the original response, or to the extent the NDC4 changes, clarifies, restates, or otherwise modifies a demand.

Form 1. BACKGROUND AND LEGAL QUALIFICATIONS

Form 1(A) Legal qualifications

1. Applicant shall answer the following questions “yes” or “no.” For purposes of subsections 1(a)-(f), the term “Applicant” refers to: the Applicant; its principals; any entity which owns or controls, is owned or controlled by, or is under common ownership with the Applicant; and any entity which is expected to control or be responsible for, through any arrangement, the management and operation of the cable system serving the NDC4. The term “franchise” refers to a cable franchise, however nominated, or an open video system franchise, however nominated. The Applicant need not report any case or proceeding where final judgment was rendered ten (10) years or more prior to the date this RFRP was issued. Additionally, the Applicant need not report any franchise revocation that occurred ten (10) years or more prior to the date this RFRP was issued.

Comcast of St. Paul, Inc., is a Minnesota corporation. It is a wholly owned subsidiary of Comcast Cable Communications, LLC, which in turn is a wholly owned subsidiary of Comcast Holdings Corporation. Comcast Holdings Corporation, in turn, is a wholly owned subsidiary of Comcast Corporation, a publicly traded company. Comcast also included an organizational chart showing the ownership of Comcast of St. Paul, Inc., included as Exhibit 3.

Comcast objects to the definition of “Applicant” set forth above, which is unreasonably broad and would encompass entities within the Comcast family of companies which have nothing to do with the qualifications of Comcast of St. Paul, Inc. for renewal of the NDC4 franchise. Responding to the questions in the RFRP on behalf of each of these entities is an unreasonably burdensome request, and is unnecessary for NDC4 to determine whether Comcast of St. Paul, Inc. is qualified for renewal of its cable franchise. Therefore, for the purposes of this Proposal, unless otherwise specified, the “Applicant” is Comcast of St. Paul, Inc.


August 15, 2018

a. Is the Applicant authorized under Minnesota law to operate a business, including a cable television business, in the State?

Yes.

b. Does the Applicant hold all federal and state licenses required for the operation of the system?

Yes.

c. Does federal law prohibit the Applicant from holding the franchise?

No.

d. Has the Applicant been found by a court or other entity of competent jurisdiction to have violated state or federal laws or regulations regarding, or to have engaged in acts which constitute: discrimination on the basis of race, sex, or religion, or any other prohibited ground; fraud; embezzlement; tax evasion; bribery; extortion; jury tampering; obstruction of justice (or other misconduct affecting public or judicial officers’ performance of their official duties); false or misleading advertising; perjury; violations of laws prohibiting anticompetitive conduct or unfair trade practices (including, but not limited to, violations of the Sherman Act and state consumer protection laws); or racketeering or conspiracy to commit any of the foregoing offenses?

No.

e. Has the Applicant ever had a franchise or FCC license revoked for cause where the revoked franchise or license was not reinstated?

No.

f. Has the Applicant ever been found by a court or other entity of competent jurisdiction to have made misleading statements to a public body?

No.

2. If the answer to any of questions 1(a)-(f) is “yes,” the Applicant shall specifically describe the facts and circumstances concerning the acts or omissions which led to the decisions, revocation, or findings specified in questions 1(a)-(f). It shall identify with specificity each case, revocation, or finding which led the Applicant to respond affirmatively to questions 1(a)-(f). If the Applicant believes the acts or omissions described in response to 1(a)-(f) should not be considered in determining whether to grant or deny it a franchise it shall explain in detail the basis for this contention. In reviewing the information, the NDC4 shall consider: facts and circumstances which


show that the acts or omissions are unrelated to the consideration of the Applicant’s willingness to operate a cable system in accordance with lawful requirements; whether the Applicant has fully corrected all harms which flowed from the act or omission; whether the act or omission involved principals of the Applicant; and whether the Applicant has taken adequate steps to ensure that the act or omission will not recur. Particular weight will be given to any failure to correct harms flowing from any past misconduct.

Not applicable.


August 15, 2018

Form 1(B) Applicant’s Holdings and Present Subscriber Rates

Please list all present holdings (franchises and cable systems) in which the Applicant or any principal* owns five percent (5%) or more of equity interest. If additional pages are needed, please reproduce this form. An Applicant that already holds a franchise need only list: (1) systems where the franchise was renewed in the last two (2) years; and (2) systems where the franchise is scheduled to expire in the next three (3) years.

See Exhibit 5.

2. Please list other investments or affiliations, direct or indirect, with any media, entertainment or telecommunications enterprise serving the NDC4 in which the Applicant or any principal owns five percent (5%) or more of equity interest.

Comcast objects to this question on the grounds that it is vague, overbroad, and not likely to produce evidence relevant to whether Comcast’s renewal application should be approved. Notwithstanding this objection Comcast’s answer is: None.


Form 2. OWNERSHIP DISCLOSURE

Comcast objects to these questions to the extent that many of the demands in this form are unnecessary and burdensome to answer, given the fact that the NDC4 staff is familiar with Comcast—which has operated franchises in the NDC4 area for over fifteen (15) years. Further, many of the demands in this section seek information that is publicly available because Comcast Corporation—which the NDC4 knows is the corporate parent of the applicant—is a public company that discloses ownership information in public reports to the SEC. Nevertheless, in an attempt to accommodate these demands, Comcast submits the information below.

Form 2(A) Ownership Information

1. Organizational Structure

___ Sole Proprietorship

___ Partnership

X Corporation

___ Joint Venture

___ Unincorporated Association

___ Other (explain)

Officers (if Corporation):

The officers for Comcast of St. Paul, Inc., Comcast Cable Communications, LLC, Comcast Holdings Corporation, and Comcast Corporation can be found at Exhibit 2. Comcast also has included an organizational chart showing the ownership of Comcast of St. Paul, Inc., included as Exhibit 3.

2. Business Structure

a. If the Applicant is a corporation, please list all members of the Board of Directors, their principle affiliations and their addresses:

The Board of Directors for Comcast Corporation can be found in Exhibit 2, and additional information about the Board of Directors can be found at https://corporate.comcast.com/company/leadership. Arthur R. Block is the sole Director of Comcast of St. Paul, Inc.

b. If the Applicant is a partnership, please list all members of any governing body or management committee, their principal affiliations and their addresses:

This request is not applicable.

https://corporate.comcast.com/company/leadership


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Form 2(B) Ownership Disclosures

Please fully disclose:

1. The names and positions of all NDC4 officers and employees known to the Applicant to have any interest in the entity submitting the application, and the extent of such interest;

Comcast objects to the phrase “any interest” as vague. Notwithstanding the objection, Comcast knows of no persons at the NDC4, or member cities with a pecuniary or other noteworthy interest in Comcast of St. Paul, Inc.

2. The names of all officers of the Applicant (if not fully disclosed on Form 2(A)) and the names and last known addresses of all persons who have acted as attorney, broker, consultant, or agent of the Applicant with respect to the franchise application;

All officers of Comcast of St. Paul, Inc., Comcast Cable Communications LLC, and Comcast Corporation are identified in Exhibit 2. The contact address for all officers of Comcast Corporation is One Comcast Center, Philadelphia, Pennsylvania 19103–2838. Comcast identifies the law firm Mendoza Law, LLC as attorneys assisting in the renewal process. Talmey-Drake Research & Strategy, 100 Arapahoe Avenue, Suite 1, Boulder, CO 80302 and Andy Elson, Alexius LLC, 1509 York Street, Denver, CO 80206 have also assisted Comcast with this application.

3. The name and position of each NDC4 officer, employee or immediate family member of any officer or employee to whom or on behalf of whom the Applicant, officer or board member of Applicant; any person in a senior management position for Applicant; and the person or persons who are primarily responsible for the operations of Applicant within the NDC4, has made any gift, donation or political contribution of One Hundred and No/100 Dollars ($100) or more within three (3) years preceding the filing of the franchise application, the name of the donor, and the amount or value of the gift, donation or political contribution. As to elected city officials, this requirement includes disclosure of donations to their “principal campaign committees” and “authorized committees,” as defined by 2 U.S.C. § 431.

Comcast is not aware of any donation or contribution that would be responsive to this question.

Form 2(C) Stock Information

Please answer the following if the Applicant is a corporation.


1. Is the Applicant a publicly held corporation as defined by the rules and regulations of the Securities and Exchange Commission?

Comcast of St. Paul, Inc., is a Minnesota corporation. It is a wholly owned subsidiary of Comcast Cable Communications, LLC, which in turn is a wholly owned subsidiary of Comcast Holdings Corporation. Comcast Holdings Corporation, in turn, is a wholly owned subsidiary of Comcast Corporation, a publicly traded company. Comcast refers to its SEC Filing FORM S-3ASR, which includes Comcast Corporation’s equity information. 4

2. Stock of Corporation

See previous response.

3. Does the Applicant have any other obligations or securities authorized or outstanding which bear voting rights either absolutely or upon contingency?

No.

4. Is the Applicant’s corporation directly or indirectly controlled by another corporation or legal entity?

Comcast of St. Paul, Inc., is a Minnesota corporation. It is a wholly owned subsidiary of Comcast Cable Communications, LLC, which in turn is a wholly owned subsidiary of Comcast Holdings Corporation. Comcast Holdings Corporation, in turn, is a wholly owned subsidiary of Comcast Corporation, a publicly traded company.

5. Nationality and State of Incorporation.

Comcast of St. Paul, Inc. is a Minnesota corporation. Comcast Cable Communications, LLC is a Delaware limited-liability company.

Form 2(D) Ownership Disclosure

The Applicant must fully disclose all agreements and understandings with any person, firm, group, association or corporation with respect to the franchise or Applicant’s cable system in the NDC4. This includes agreements between local investors and national companies. This includes but is not limited to agreements to lease or sell part of the

4 Further information can be found at: www.cmcsa.com/financials


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cable system to any person; or to build or install facilities for others in conjunction with the construction of the cable system.

Comcast objects to this request as vague and overbroad, especially with regard to “all understandings” and “with respect to the franchise or Applicant’s cable system in the NDC4.” In addition, this question is not applicable.

Please append copies of any written agreements made regarding the ownership or control of the proposed cable system. Please outline any oral agreements or understandings regarding the ownership or control of the proposed cable system.


If Applicant or any affiliate has sold or leased any part of the cable system, or capacity on the cable system to any person, it should identify what has been sold or leased; to whom; and for what purposes.


If Applicant or any affiliate has had any discussions regarding the sale of the cable system or lease of the cable system, or capacity on the cable system to any person, it should disclose these discussions, and describe the status of those discussions.


Form 2(E) Limited Partnership

If the Applicant is a limited partnership, please describe the structure of the partnership and identify the general and limited partners and their principals.


Form 2(F) Additional Ownership Disclosures

If, in response to Forms 2(B)(3) or 2(E), the Applicant listed other partnerships or corporations that are owned, controlled or managed by another corporation or partnership, then additional forms for 2(B)(3) and 2(E) shall be provided for such corporations and partnerships. The same shall be done for each partnership or corporation identified in these additional forms and so on until the ultimate parent of all such entities is identified. Information previously provided on Form 2(B) need not be repeated here.


Comcast believes the cross references included in Form 2(F) to other sections in the RFRP may be incorrect. In any event, Comcast objects to this request for the same reasons set forth in Comcast’s response to Form 1(B). Accordingly, this question is not applicable.

Form 3. FINANCIAL QUALIFICATIONS AND INFORMATION

An important element of any response to this RFRP is an adequate demonstration of financial capability to perform. Clear, complete and documented financial information is required for the NDC4 to determine the qualifications of the Applicant.

Form 3(A) System Financing Plan

Please attach a detailed description of the financing plan for any cable system construction proposed during the period covered by your response to this RFRP. Indicate the source and amount of financing required to complete the construction in each of these categories, including internally generated funds, newly issued equity, newly issued debt, and any other sources. Identify the issuer, and the anticipated terms of any new debt and equity to be issued. In describing the terms of financing, include interest rates, collateral, guarantees, terms and conditions. Documentation must be submitted which corroborates the commitment of funds (where applicable) and lists the name, address, title and telephone number of the appropriate contact person for each organization involved in funding debt or equity. Copies of financing agreements are to be submitted or otherwise made available for inspection at the location indicated in Section II (A) – Instructions (attach separate pages as necessary).


Form 3(B) Applicant’s Financial Statements

1. Please attach audited financial statements, including statements of income, balance sheets and cash flow statements, together with any notes necessary to the understanding of the financial statements, for the last five (5) fiscal years for the Applicant’s cable system within the NDC4. If audited information is not available, unaudited information is to be provided and certified as correct by the Applicant’s authorized financial officer. In addition, Applicant shall provide separate information for any affiliate or parent company where necessary to understand the statements for Applicant’s cable system in the NDC4, or where the debt, interest or other obligations or assets or revenue or expenses of such affiliate or parent company are in any way allocated to Applicant’s cable system in the NDC4. Any compensation received by Applicant’s owners or related parties from the Applicant - whether in the form of salary,


August 15, 2018

dividends, in-kind payments, fringe or personal benefits, stock options, or otherwise - shall be disclosed as to type and amount in each year.

Comcast Corporation’s 10k filings are publicly available on its website,5 which include audited financial information. Comcast does not create these statements at the local level in the normal course of business. But to accommodate this request and supplement publicly disclosed financial information, Comcast is providing an income statement and balance sheet for the Twin Cities Region (Minnesota and Wisconsin) attached as Exhibit 6 (Trade Secret).6

2. For the last three (3) fiscal years and for each of the entities indicated above, to the extent not provided in the statements identified above, identify:

(a) Revenue by type. (e.g., basic service, other tier service, pay service, pay-per-view service, equipment rental, installation, advertising, itemized franchise fees or other fees, etc.) and expenses by type (e.g., programming costs, plant maintenance and technical expenses, marketing expenses, customer service expenses, franchise fee expenses, etc.).

(b) Distribution plant miles, homes passed, subscribers, listed separately, for each service tier, and pay units (at year end and at previous year end if not already included).

As part of your response to this form, please provide the historical financial data requested above in the same format used in your response to Form 3(C).

Income and balance sheets are responsive to question 2(a) are provided in Exhibit 6 (Trade Secret). Subscriber data by Member City and Homes passed by Member City is provided at Exhibit 7 (the data represents May 2016, 2017 and 2018)(Trade Secret).7

Otherwise this demand seeks confidential and proprietary information that is unnecessary to assess Comcast’s financial capability (which is not in question).

5 www.cmcsa.com/financials

6 This exhibit is designated as Confidential/Trade Secret as it contains business/competitively-sensitive information not otherwise made publicly available.

7 This exhibit is designated as Confidential/Trade Secret as it contains business/competitively-sensitive

information not otherwise made publicly available.

http://www.cmcsa.com/financials


Form 3(C) Pro-Forma Financial Projections

Comcast objects to this question on the grounds that it is burdensome and is information not kept by Comcast in the ordinary course of business. Notwithstanding this objection, Comcast has attached three years of historical financial data for Comcast’s performance in its Minnesota footprint, including Western Wisconsin in Exhibit 6.

Form 3(D) Financial Goals

1. Attach a brief narrative describing the Applicant’s financial goals for the cable system in the NDC4. If the cable system does not meet these goals, describe how the Applicant will improve financial performance. Any discussion should include, at a minimum, operating assumptions such as rate increases, interest rates, sources of revenue, marketing and operational changes.

Include in the narrative your historical rates of return on investment for the cable system, your target rates of return on new cable system investments and your target rate of return for your investment in the cable system. Explain how these rates were arrived at, and the methodology that you will use in comparing the actual results to these targets. Attach separate pages as necessary.

Overall financial goals for the member cities’ systems are to provide a reasonable return on existing and newly invested capital, commensurate with the anticipated risks of the business and the required returns of the capital markets. Since business and market risks change over time with the economy and as competition and technology rapidly increase, Comcast has not established a stated rate of return for the system.

Actual financial returns will always be dependent upon satisfying customers with an array of service offerings delivered in an economically efficient manner. Financial returns do and will vary across cable systems as a result of competition, market characteristics, regulation, and system efficiencies.

2. Identify any plans that Applicant or its parent companies has to dispose of the cable system directly (by sale of the system) or indirectly (by merger, spin-off, or any other mechanism that results in a change in control of Applicant or its parents).

Not applicable.

Form 3(E) Applicant’s Accountants

Each Applicant shall provide the name, address, title and telephone number of an appropriate contact person for Applicant’s internal financial staff involved in preparing


August 15, 2018

the historical and projected financial statements, as well as any outside accounting firm utilized by the Applicant in preparing the statements.

Financial data created for the express purpose of responding to this RFRP was done within Comcast’s regional finance team. Comcast’s public financial reports contain information regarding any auditing or consultants involved. Questions regarding the financial data provided in this response can be communicated through Comcast’s attorneys at Mendoza Law, LLC.

Form 4. GENERAL QUESTIONS REGARDING TECHNICAL QUALIFICATIONS

The Applicant shall submit information responsive to the questions below, and such other information as may show that the Applicant is capable of constructing and operating a cable system that, consistent with the requirements of this RFRP and the Cable Act, meets the needs and interests of the community.

Form 4(A) Previous Experience

1. Has the Applicant ever operated a cable system of the type that it proposes to provide in accordance with this RFRP?

[X] Yes [ ] No

If the answer is “yes,” please describe that previous experience by identifying the location of the system and a person who can answer additional questions regarding that system.

Comcast’s cable system is a 750 MHz system. Currently, upstream signals are transmitted between 5 MHz and 42 MHz. The downstream system is capable of transmitting signals between 50 MHz to 750 MHz. In the coming years, Comcast will continue to enhance and adjust its system specifications throughout the Twin Cities region, consistent with industry developments in technology.

Comcast’s headend is located on Fairview Avenue in Roseville. The Roseville Master Headend Facility is Comcast’s command center for the Twin Cities Region network, enabling Comcast to provide a variety of products and services and a seamless experience for its customers. The facility serves more than 500,000 digital cable, high-speed Internet and digital-voice, and home security customers in the Twin Cities, and Western Wisconsin.

Completed in 1999, the $62 million headend facility is over 19,000 square feet, with room for future expansion. The building design and construction have been recognized as a ‘best practices’ model for other cable operations throughout the


country. The headend network design provides a critical operational advantage in reliability, efficiency and new product launches. The headend is safely designed to protect against power surges from lightning or other causes. The headend also has more than adequate back-up power. In the event of an outage, the headend and hub could continue to run for weeks.

Comcast utilizes a 24 x 7 operations group that provides non-stop monitoring of all facets of the delivery system—master headend, 42 network distribution hubs, and 11,583–mile combined HFC/fiberbackbone network. This team works in tandem with Comcast engineers across the country to monitor all channels and video feeds across 21 separate channel lineups along the Twin Cities Region network. In addition, this group identifies and resolves potential service issues before they become customer-impacting.

From the headend, Comcast uses fiber-optic infrastructure (the C-RAN) to send signals to its hub location in Inver Grove Heights. From the Inver Grove Heights hub, Comcast’s network features a fiber-to-the-node architecture. When Comcast upgraded its NDC4 cable system, it built fiber deep into the neighborhood—to nodes which convert light signals to RF signals which exit the node on coaxial cable to the home. By building fiber deep into neighborhoods, the bandwidth available to customers is maximized by reducing the need for amplification and by providing more shared bandwidth for fewer customers. Comcast’s NDC4 fiber-to-the-node network is currently a “node plus 6” amplifier architecture. Each node on the Comcast system passes an average of 464 homes. In the next few years Comcast has plans to enhance its fiber-to-the-node architecture to increase the number of nodes and decrease the need for amplifiers in the NDC4 cable system footprint. After the network enhancements the nodes will serve average of 65 homes with a maximum of 120.

Downstream services include all SD and HD digital channels including video-on-demand (VOD). Additionally, Internet data, traveling from Comcast’s headend or hub to subscribers, and telephone or voice service signals, are carried on the downstream portion of the network. The nodes receive RF signals from subscribers via the coaxial cable infrastructure which feeds these signals into the node. The node converts these signals to light for transmission, via the fiber-optic infrastructure, to Comcast’s headend or hub. Some return signals include upstream data, ordering information for VOD and other video services, home security data, and telephone traffic. A report prepared by the CBG consulting group to a neighboring cable commission, described Comcast’s headend as “among the better designed and maintained headends we have toured.”8 CBG further found that grounding of

8 D. Nielsen, Evaluation of Comcast’s Subscriber System, Prepared for the North Suburban Communications

Commission, p.iv (January 2012).


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equipment in various locations throughout the headend and hub is more than adequate for protection of the equipment and personnel having to perform maintenance. CBG also found that fire-suppression systems are professionally installed throughout the two facilities and appeared to be sufficient to protect the building and its contents from fire. CBG also found that both facilities have backup power provided by large permanent generators, Uninterruptible Power Supplies (UPS) and battery banks. This combination of backup power allows for seamless transfers between commercial power and backup or standby power in the event of a power failure at the headend or hub. The generators are capable of operating for days or weeks in the event of a lengthy commercial power outage.

Elizabeth Bierman, Comcast Director of Engineering for the Twin Cities region, can answer additional questions about Comcast’s system in NDC4 territories.

2. Please explain why Applicant believes it should be found to have the requisite technical expertise to operate the system. Explain in detail:

Comcast’s 18 years of operating the NDC4 cable system clearly demonstrates without question Comcast has the technical expertise to continue to operate the system. Since the adoption of the existing NDC4 member cities’ franchises in 2000 and the immediately subsequent upgrade of the cable system serving the NDC4 area to 750MHz, Comcast has continued to invest and innovate to bring new valuable services to NDC4 customers that could not have been imagined in 2000. We have historically made ongoing improvements to the cable system to keep up with industry developments and we will continue to do so. Comcast’s technical team is ably led by Elizabeth Bierman, Comcast’s Director of Engineering for the Twin Cities Region. Her qualifications are set forth in Exhibit 8.

Comcast today provides over 220 channels of programming on its digital

preferred tier.9 Comcast’s customer-premises equipment and software has greatly improved during the term of the current franchise. Comcast’s X1 Platform is a game changer. Customers can navigate live TV, on demand movies and shows, web video, and online streaming services like Netflix and YouTube in a simple, fast, and intuitive way. With the X1 Voice Remote, customers can say what they want to view and see it on the screen. With X1, customers can take their entire cloud DVR library with them; customers can record and watch up to six shows at once and should never run out of space with 500GB of storage. Accessibility features on X1

9 See Exhibit 9 for the current NDC4 channel line-up.


include a talking guide, voice remote and enhanced closed captioning. X1 delivers the simplest, fastest and most complete way to access entertainment on all of the customer’s screens.

In addition to facilitating the reception of services by customers, Comcast’s new generation of converters are two-way devices that provide an important network monitoring function for Comcast. Along with monitoring modems, the two-way set top boxes alert Comcast to network issues before the customer even knows the problem exists. This is all part of a fundamental shift in Comcast’s approach to preventative maintenance and plant integrity. Comcast is proactively monitoring its network 24 x 7 x 365 to ensure an uninterrupted, seamless, and high-quality experience for the Comcast customer.

In addition to the above response, see also Comcast’s response to Form 4, Questions 1, 2(a), and 2(b) for further discussion of Comcast’s technical expertise.

(a) What steps Applicant has taken, if any, to inspect system drops on a

comprehensive basis to determine whether those drops need to be replaced?

Comcast is committed to providing a superior customer experience through the quality of our service and the support for these services is inherent in our overall network and installation practices. In the ordinary course of conducting business, Comcast evaluates and corrects drop deficiencies in four main ways. They are: 1) routine service calls; 2) service upgrades or change of service; 3) new service installation; and 4) routine plant maintenance.

Our technicians have eyes on the NDC4 area network every single day. Every technician is required to address any non-compliant plant issue they see while on site at any appointment. If they are unable to at that time, the technician is required to bring it to the attention of the appropriate group and it is expected to be brought up to code within a reasonable time of the notification. Furthermore, each technician is subject to random inspections by their supervisors to verify that the technician is properly following inspection procedures. Furthermore, any non-compliant issue brought to our attention from within or outside the company is also expected to be brought up to code within a reasonable time of the notification.

The following represents Comcast’s best practices for maintenance of the outside plant:

1. Aerial and underground outside plant conditions are monitored by Comcast field crews, contractors, customers and third parties on a regular basis. If plant discrepancies or safety issues are noted or reported, Comcast crews respond based upon the description of the matter.


August 15, 2018

a. Safety: Respond within 45 minutes.

b. Emergency damages: Respond within 45 minutes.

c. Non-customer impacting: Once brought to our attention, it is dispatched to the appropriate group for resolution within 24 hours.

2. Comcast field employees and business partners are instructed to identify and repair all outside plant infractions once they have been identified. If the work cannot be completed, an order will be created and routed to the Construction Department. The nature of the plant discrepancies determines the repair time allotted. (See paragraph 1 above.)

3. The utility pole lease application process for pole attachments to the utility’s pole, such as CenturyLink and Xcel, and other third party communications providers, includes a physical plant inspection and a review of make-ready re-arrangements, repairs and the pole attachment process. This review is performed when applying for space and when re-arrangement work is performed. In order to ensure compliance, the utilities perform random inspections to ensure compliance with the pole lease agreements.

The following represent Comcast’s installation practices which represent industry best practices for installation of drops:

Training – Proper installation procedures start with training. Comcast installation technicians are trained in proper installation procedures that include grounding and compliance with the NEC and the NESC.

Opportunities to Evaluate and Correct Installation Drops – Comcast will take each opportunity to ensure that the installation drops are properly maintained. In the ordinary course of business, there are at least three opportunities for Comcast to evaluate and correct drop deficiencies. They are: 1) routine service calls; 2) service upgrades or change of service; and 3) new service installation.

Quality Control – Comcast recently embraced a national quality control practice to insure that both the in-house technicians and independent contractors complete the work per the Broadband Residential Installation Specification standards. The quality control practices include random audit procedures to assure that installation technicians are complying with company policies.

Comcast further trains its quality control staff focusing on the following six categories:

Tap: Connection from plant to home.

Drop: Coaxial line feeding the home.

Ground Block: Location where plant is grounded to electrical code.


Home Certification at Ground Block: Ensure installation meets certification requirements.

Premise: Ensure home wiring meets certification requirements.

Customer: Ensure customer understands how products work.

Comcast treats any potential safety problem as a top priority. Whenever a safety issue is identified, either by Comcast technicians, customers, other providers or utilities, Comcast’s policy is to deploy field crews within 45 minutes of receiving the notification. Other deficiencies that are not potential safety concerns that come to our attention are expected to be corrected in a timely manner. This represents industry best practices for construction, installation, and maintenance.

Maintaining the integrity of Comcast’s outside plant is extremely important to Comcast. Healthy outside plant improves the overall health and performance of Comcast’s entire subscriber network. The procedures Comcast has in place prevent outages, signal ingress and egress, reduce the number of trouble calls from customers (and therefore the cost of service), minimize risks to public safety, and enhance the overall aesthetics of Comcast’s network. Plant integrity is an issue Comcast takes very seriously. Comcast is proud of its track record in this area.

(b) What procedures, rules, and customer service quality controls are in place?

Due to ongoing investment in the cable system and innovation by Comcast, the NDC4 communities enjoy the very best cable services available anywhere in the country. Comcast currently serves more than 500,000 subscribers with a wide array of product offerings—video, internet, phone, and home security and management—all backed by 24-hour customer service. At the heart of Comcast’s operation is its industry leading fiber-based IP network. Comcast has created a nationwide state-of-the-art network, built on an advanced IP platform that allows new and innovative offerings to customers faster than ever.

The NDC4 subscriber survey—though flawed in many ways—at its most basic level also found high satisfaction rates:

• 82% of participants rated reliability of Comcast service as good or very good;

• 87% of participants rated the quality of picture and sound as good or very good;

• 68.7% of participants indicated overall satisfaction with Comcast’s cable video service.


August 15, 2018

Comcast’s survey similarly shows that 67% of customers are overall satisfied with Comcast services.

Comcast has transitioned all services to digital and developed a low-cost digital device (DTA) that is not available from most competitors. Comcast has provided customers with the ability to control TVs using smart phones and tablets, and to watch programming online and on IP devices in the home.

In the Twin Cities, Comcast and its predecessor companies have invested more than $1 billion upgrading, extending and maintaining the network infrastructure. Comcast’s customers and the region as a whole have been direct beneficiaries of that investment as Comcast has introduced more product choice from a single provider for both residential and commercial consumers, as well as the fastest available internet speeds, greater customer value, and superior reliability. No formal upgrade of the cable system is required or proposed at this time.

Comcast has continued to invest in improvements in customer service and will continue to strive to meet all applicable FCC customer-service standards. There is a world of difference between the way customer service is delivered today from when the last franchise agreement was reached in 2000. Among many options that did not exist in 2000 (and which exceed the requirements of the current franchise and FCC regulations) are: (a) a host of online service choices including making payments, changing services, checking on and reporting service status, help forums, and customer-service chat; (b) customer service by text message including checking balances, checking for service outages, cancelling service calls, finding a customer service center, and obtaining information about service features; (c) self-installation options; and (d) the Comcast Guarantee, which includes a 30–day money back guarantee on services, a $20 credit for any late arrival to a scheduled appointment, and 24–hour 7–days-a-week customer service.

3. Please provide copies of the last two (2) FCC technical standards tests conducted, and if not shown clearly on the report, state the date the tests were conducted; provide information showing what steps the company had taken to ensure the testing equipment was accurate, and the date those steps were taken; and provide any additional relevant information concerning the system.

Comcast objects to this request on the grounds that it refers to FCC requirements that are no longer applicable to digital cable systems like the one Comcast operates in the NDC4 franchise area. On April 23, 2018, the FCC’s new technical standards for digital cable systems became effective, updating the old technical standards which were largely agreed to be obsolete as applied to digital cable systems. Under the new technical standards, digital cable systems are required to adhere to the SCTE 40 standard, which requires QAM-based cable operators to


provide “good-quality” signals to customers.10 The FCC declined to adopt “proof-of-performance testing and recordkeeping rules” for digital cable systems.11

Comcast complies with the SCTE 40 standard. Comcast will monitor headend performance per Comcast standard practices. Comcast continues to monitor leakage per 76.605(a)(12), 76.611, and 76.614.

Form 4(B) Summary of Access Operations

Please specify the support, if any, that Applicant proposes to provide to the entity responsible for managing PEG access for each year of the renewal term (not including amounts that would offset the cable franchise fee owed to the NDC4).

Please see Comcast’s response to Form 6(C) of the RFRP.

Form 5. PROPOSAL FOR SYSTEM DESIGN AND CONSTRUCTION

Form 5(A) Performance Standards and Testing

1. Please describe the Applicant’s testing program for the subscriber network, including a summary of procedures for initial proof of performance tests, acceptance tests, continuing tests, tests in response to subscriber complaints, and other tests planned. Test procedures should be submitted for all parameters to be tested.

Please see Comcast’s response to Form 4(A)(3) above.

2. Please list the key technical performance standards that will be met by the subscriber network. Include for both the forward and reverse system any parameters for:

Bandwidth:

Carrier-to-Noise Ratio:

Carrier-to-Cross Modulation:

Carrier-to-Composite Triple Beat:

10 See, In re Cable Television Technical and Operational Standards, Report and Order, 32 FCC Rcd 7754, ¶8

(September 25, 2017), published in 83 FR 36 p.7619 (February 22, 2018).

11 Id. ¶7.


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Hum:

In-Channel Frequency Response:

System Frequency Response:

Signal Leakage:

Signal Levels (peak-to-valley, variation over time):

Signal-to-Noise:

Bit Error Rate:

Color Tests (chrominance-luminance delay inequality):

Digital video specifications (as adopted in industry practice):

Please see Comcast’s response to Form 4(A)(3) above.

Form 5(B) System Maintenance Procedures

1. Describe the practices and procedures proposed for routine preventive maintenance, including the type and frequency of cable system inspection and testing, and the number and qualifications of technical staff by category (head end, system, line, universal rep.) and service facilities.

Comcast refers to its response to question 5(B)2.

2. Attach any corporate maintenance procedures that the Applicant proposes to follow during the term of the franchise.

Comcast employs a comprehensive and constantly vigilant approach to ensuring the integrity of its outside plant. When issues such as broken lashing, pole transfers, damaged peds, utility violations, missing riser guard or grounds, broken or missing down guys, unburied drops, drops not properly attached to a pole or house, or damaged drops are discovered, requiring the attention from Comcast’s construction department to restore the integrity of outside plant (“plant discrepancies”), Comcast begins addressing such discrepancies immediately through the process described below.

Because many plant discrepancies are not caused by Comcast, but are the results of forces and factors beyond Comcast’s control, including weather, animals (e.g., squirrels), and third parties, it is not possible for Comcast to provide assurances that all of its outside plant is in satisfactory condition at all times—that is a simple fact of maintaining outside plant in the environmental and geographic conditions Comcast regularly experiences in Minnesota.


The following is a description of Comcast’s process for resolving plant discrepancies, with further information provided in Exhibit 10 (Trade Secret) and Exhibit 11 (Trade Secret).12

Constant Monitoring. All Comcast field personnel are trained to be on the lookout for plant discrepancies, even if unrelated to the immediate project to which they are currently assigned. Comcast has deployed a number of system monitoring tools, described in Exhibit 11, that help Comcast identify issues on its subscriber network. In addition, Comcast utilizes a third party vendor to assist with its efforts to address and resolve damage to outside plant. This is all part of Comcast’s focus on preventative maintenance and plant integrity.

Report Plant Discrepancies. Comcast has made it as convenient as possible for technicians in the field to report plant discrepancies, which can be done via e-mail, voice mail, or interoffice mail. Main line plant discrepancies are reported to dedicated e-mail and voicemail boxes within Comcast’s construction department that are checked at least daily by area construction coordinators. Drop discrepancies are reported to live operators at Comcast’s Communications Operations Center (“Comm-Ops”) during normal business hours. After normal business hours, calls to Comm-Ops roll over to Comcast’s Excellence in Operations Center (“XOC”). Drop discrepancy reports which roll over to XOC are delivered to the Comm-Ops voicemail or e-mail box and are acted upon the next morning. Comcast also has point of contact numbers registered with Pipeline safety/Gopher One Call for anyone outside of Comcast to contact the construction department to get resolution of plant discrepancies.

In addition, Comcast employees utilize specialized software to facilitate Comcast’s ability to report, track, and resolve outside plant damage.

Resolution of Plant Discrepancies. Comcast follows industry standards set forth in its main line construction manual with respect to resolution of main line plant discrepancies. Main-line plant discrepancies reported to Comcast’s construction department are routed to the NDC4’s dedicated area construction coordinator. The area construction coordinator logs key information on main line discrepancy reports. The area construction coordinator issues a work order regarding main line plant discrepancies to a Comcast contractor. Comcast’s contractor resolves the main line plant discrepancy. Comcast’s contractor reports back to Comcast’s area construction coordinator on the work performed and the resolution of the discrepancy.

12 These exhibits are designated as Confidential/Trade Secret as they contain business/competitively-sensitive

information not otherwise made publicly available.


August 15, 2018

Comcast requires contractors to respond to and correct all notices of work discrepancies within three working days of notification of the same (once a permit from the permitting entity is obtained if needed).

Comcast also utilizes a quality control web tool that ensures plant discrepancies are resolved as quickly as possible. Any failed items require a picture to be uploaded and the job corrected within one to two weeks.

Resolution of Drop Discrepancies. Comcast has well-documented standards, specifications, and procedures for all of its outside plant construction, installation, and repair activities. Comcast follows an installation standard for all residential installations to ensure the reliability of Comcast drop systems and services and the highest level of customer satisfaction.

Copies of the following documented procedures are attached as Exhibit 10:

• Cable Span Replacement Process

• Emergency Fiber Damage Process and Procedures

• Fiber Restoration into the Future

• Temporary Cable/Safety Hazard Procedures Splicing Procedures

Comcast also requires and provides annual training for all technical-operations personnel. Every new Comcast technician must go through:

• Ten weeks of new hire training including Safety Core, Cable Core, Internet with Wi-Fi Core, Video Core, and Voice Core (Training done in Learning Lab classroom, followed by job shadowing, mentoring and hands on with trainer);

• A second round of install training confirmed with testing and evaluation;

• Continuous refresher training and coaching on proper installation practices.

Comcast network maintenance personnel are also required to take a variety of periodic training requirements, including the following:

• Aerial lift recertification – every three years

• Working in confined spaces – every three years

• General Safety– every three years

Defensive Driving – every three years

Ladder handling – annually


Pole climbing – annually

Maintaining the integrity of Comcast’s outside plant is extremely important to Comcast. Healthy outside plant improves the overall health and performance of Comcast’s entire subscriber network. The procedures Comcast has in place prevent outages, signal ingress and egress, reduce the number of trouble calls from customers (and therefore the cost of service), minimize risks to public safety, and enhance the overall aesthetics of Comcast’s network. Plant integrity is an issue Comcast takes very seriously. Comcast is proud of its track record in this area.

Clearly, the NDC4 is served by one of the highest quality and best performing cable networks in Comcast’s entire national footprint.

Notwithstanding the high quality of the NDC4 subscriber network, Comcast is continually striving to improve itself, and can share the following concrete steps to reduce the number of plant discrepancies that occur and for those that do occur, ensure that they are addressed as soon as possible.

1. Comcast field personnel, including contractors, are constantly on the lookout for plant discrepancy issues.

2. Comcast has increased its emphasis in training technical operations, construction and maintenance personnel, and contractors on the proper reporting of plant discrepancy procedures.

3. Comcast is ensuring that all report backs from Comcast contractors are logged on the main line discrepancy reports.

4. All Comcast technical operations field staff are issued I-Phones and IPads which make it even easier for them to report plant discrepancies from anywhere in the field.

5. All Comcast main line technicians’ are equipped with laptops with air cards. The laptops are loaded with plant monitoring software tools that allow construction personnel to identify, report, and resolve plant discrepancy issues from the field.

Form 6. PUBLIC, EDUCATION AND GOVERNMENT USE

Form 6(A) PEG Use Channel Capacity

Please describe:

1. The number of forward/downstream channels to be provided, channel number and tier assigned, and date of availability for each PEG channel proposed or, in the alternative,


August 15, 2018

the percentage of the cable system’s maximum channel capacity to be provided for PEG use (including storage capacity on video and computer servers).

Based on the ascertainment of community needs and interests, Comcast will provide three HD channels that will be available to subscribers that purchase a high definition tier of service—. In addition, Comcast will simulcast the same three (3) PEG channels in SD on Comcast’s basic tier of service. The allocation of content on the channels will be in the sole discretion of the NDC4 or its designee. The exact channel numbers cannot be guaranteed but are generally anticipated to be consistent with the current PEG channel numbers.

Two of the three HD PEG channels will be available 120 days after notice to Comcast that NDC4 or its designee presently produces at least 80 percent of its content in HD. The third HD channel will be available January 1, 2021 again upon NDC4 or its designee showing that at least 80 percent of its content is presently produced in HD. The PEG channels will be provided in a manner that delivers an acceptable signal without degradation and consistent with FCC standards. The signal quality will be materially the same as between PEG channels and other channels on the cable system.

PEG channels will remain in reasonable proximity to one another. But Comcast cannot guarantee permanent assigned channel numbers and must have the ability to arrange its channel line-ups as it deems necessary or as may be required by federal law or other legal requirements (such as broadcaster rights to certain channels). Comcast will however provide advance notice of PEG channel number changes, including assistance with notifications to customers and reimbursement for costs (such as reprinting letterhead and business cards) up to $1,500.

Section 621(a) of the Cable Act prohibits an LFA from unreasonably refusing to award a franchise. Section 621(a)(4) of the Cable Act allows an LFA to require “adequate assurance that the cable operator will provide adequate public, educational, and governmental access channel capacity, facilities, or financial support.”

Under the existing Franchise, NDC4 has seven channels dedicated to PEG access programming. However, the NDC4’s own Community Needs Ascertainment Report shows that NDC4 has not come close to utilizing these seven channels. Appendix 4 to the NDC4 Community Needs Ascertainment Report provides the following information with respect to its utilization of its existing channel capacity:


NDC4 PEG Channel Utilization

By Channel, First Run Locally Produced Programming Hours Channel 14: Community

Locally Produced First Run Hours

Total Available Hours

Locally produced hour percentage

2011 183.5 8736 2%

2012 176 8736 2%

2013 167.5 8736 2%

Channel 15: Public Access

2011 35 8736 0.4%

2012 22 8736 0.2%

2013 16.5 8736 0.1%

Channel 16: Multifaith

2011 292.5 8736 3.30%

2012 288 8736 3.30%

2013 297 8736 3.40%

Channel 18: Government

2011 157 8736 1.80%

2012 147 8736 1.70%

2013 145 8736 1.70%

Channel 19: Government

2011 106 8736 1.20%

2012 113 8736 1.30%

2013 114 8736 1.30%

Channel 20: Education

2011 96 8736 1%


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2012 96 8736 1%

2013 112 8736 1.30%

Channel 21: Bulletin Board

2011 36 3495 1%

2012 36 1%

2013 36 1%

All Channels, Total Locally Produced First Run House Year Locally Produced First Run

Hours Total Hours

Locally produced hour percentage

2011 906 55911 1.60%

2012 878 55911 1.60%

2013 888 55911 1.60%

Clearly, the NDC4 cannot use all of the PEG channel capacity it has under the current Franchise. In fact, the total number of locally produced, first run programs for all channels over the course of one year (888 in 2013) would not fully utilize all of the programming capacity for a single channel (8,736 hours); it could only fill 10% of the available programming space on one PEG channel. This means that each program currently being produced could be replayed 10 times on a single channel.

This is an obviously inefficient use of channel space. The result of having so many channels with an inadequate amount of content is channels that are too diluted to be of value to the communities, programmers, and cable customers. Comcast’s proposal would result in stronger, more robustly programmed PEG channels that would better serve the interests of both the programmers and the viewers.

Technology has also obviated the need for excessive PEG channel capacity. Comcast’s own NDC4 subscriber survey shows that when cable customers want information about what’s happening “in their community,” they turn first and foremost to the local broadcast channels.13 Secondarily they turn to regional and local

13 Exhibit 4- Talmey-Drake Report at p. 21.


newspapers and information they find on-line.14 Very few (only 2%) tune to the local PEG access channels to find out what’s happening around them.15

In summary, the NDC4 has not demonstrated a need for seven PEG channels. NDC4 has not demonstrated a need for more than one PEG channel. Notwithstanding the lack of support for more than one channel, Comcast is willing to commit to three HD PEG channels and simulcast those three HD channels in SD for the renewed term of the franchise. Given the serious underutilization of NDC4’s existing channel capacity, 3 HD and 3 simulcast SD PEG channels is more than adequate to meet the need demonstrated by NDC4.

2. The spectrum space to be provided for reverse/upstream access uses, and the manner in which the Applicant proposes to provide reverse/upstream capability from locations specified by the NDC4. This description should also delineate the specific equipment to be provided which is associated with signal transmission (i.e., modulators and demodulators).

Comcast will provide transport for the PEG programming. PEG programming feeds are processed via subchannel modulation and backhauled to the headend, where it is re-modulated to the customer over its designated channel. Comcast will be responsible for providing the equipment on the headend side to receive the PEG programming. The NDC4 or its designee will be responsible for providing the equipment necessary for transmitting the programming to Comcast’s headend after consulting with Comcast to ensure the equipment purchased is compatible with Comcast’s equipment. If any Comcast-owned equipment used to receive PEG programming reaches end-of-life or obsolescence, Comcast will have the right to replace or upgrade such equipment at its discretion.

3. The method (e.g., fiber or coaxial cable) by which the access facilities and the head end will be linked. The description should include the channel capacity in both forward and reverse directions to be provided between the locations; and the equipment that will be provided to activate the links and to route or switch signals.

Comcast will provide transport of PEG programming from the Town Square Television studio to Comcast’s hub over fiber Comcast fiber. Comcast will also provide transport of PEG programming from each NDC4 member’s city hall to Comcast’s hub over Comcast fiber.

14 Id.

15 Id.


August 15, 2018

4. The conditions, if any, under which channel location will be changed.

Comcast cannot reasonably anticipate all future conditions or legal requirements that might require changes in the channel lineup. But as stated above, PEG-access channels will be in reasonable proximity to each other and on Comcast’s basic or entry-level service, and Comcast can provide advance notice of PEG channel number changes, including assistance with notifications to customers and reimbursement for costs (such as reprinting letterhead and business cards) up to $1,500.

5. The conditions under which additional capacity will be provided.

Comcast’s proposal for 3 HD and 3 simulcast SD channels is more than adequate to meet the community needs and interests for PEG programming in light of the results of the ascertainments by both parties and NDC4/TST’s historical underutilization of PEG channels.16 Comcast asserts its proposal will result in a set of robust PEG channels that will result in improved viewership and greater community interest than has existed in the past as shown by the ascertainments.

In proposing to provide NDC4 3 HD and 3 simulcast SD PEG channels, Comcast is in no way relinquishing its ownership of or ultimate right of control over any cable-system capacity or any channel position.

In the event that the NDC4 can demonstrate that the proposed PEG channels are fully programed to the extent that there is locally produced, non-character-generated PEG programming that cannot be aired in a timely manner, Comcast would make available one additional SD PEG channel. In order to trigger the additional SD channel, the NDC4 must document to Comcast’s satisfaction that its programming meets the criteria set forth in Minnesota Statutes section 238.084, subd. 1(z). Upon satisfaction of this prerequisite by the NDC4, Comcast will have no less than three months and up to six months to make the additional PEG channel available (the channel number may not be in immediate proximity to the existing PEG channels if doing so would cause the relocation of another programmer).

As a further benefit to help strengthen PEG channels, Comcast will assist the NDC4 in getting detailed program listings on the digital channel guide. The digital channel guide is provided by a third party vendor. Comcast will facilitate the NDC4 contacting that vendor to make arrangements for it to provide the vendor with detailed program listings for inclusion on the digital channel guide. The costs and

16 See NDC4 Community Needs Assessment Report at Appendix 4; Exhibit 124 - Alexius Financial Report (TST) at p.15-19.


labor involved in providing the program information is the responsibility of the NDC4. Note that this capability maybe limited if the NDC4 chooses to continue to have one or more channels narrow-casted to particular communities as the channel guide is not capable of such narrowcasting.

6. Whether the links and equipment provided will permit the entity responsible for managing a channel to:

(a) view the signal before it is transmitted to subscribers;

Yes, through the life of existing equipment. Future equipment needs would be NDC4 responsibility.

(b) receive signals originated from distant locations and place these signals on the

proper channel;

Yes

(c) receive feeds from other locations and select between feeds to program a channel.

Yes, Comcast will continue to serve as the conduit for the feeds.

(d) send feeds to other entities responsible for programming channels.

Comcast will continue to allow NDC4 to use the existing dark fiber (PRISMA) ring to transmit PEG programming to other access entities connected to the PRISMA ring. Comcast provides the fiber. NDC4 and other participating access entities are responsible for purchasing and maintaining all PRISMA related electronics equipment through end of life.

Form 6(B) Access Management

1. Describe the manner in which the Applicant proposes to cooperate and coordinate with any access management entity designated by the NDC4.

Comcast has under the current Franchise and will under any future franchise cooperate with the NDC4, the Member Cities, and any other entity or person responsible for operating or managing proposed PEG channels.


August 15, 2018

2. Please identify any restrictions on PEG use demanded by the Applicant as a condition of providing PEG channel capacity, facilities, equipment and financial support.

Comcast expects that the PEG channels would be used in accordance with applicable law.

Form 6(C) Access Facility and Equipment

1. How much does the Applicant plan to contribute for and in support of facilities or equipment for access (1) above and beyond any costs associated with constructing the cable system (including the links between and among access centers and the head end); and (2) above and beyond the franchise fee

Section 621(a) of the Cable Act prohibits an LFA from unreasonably refusing to award a franchise. Section 621(a)(4) of the Cable Act allows an LFA to require “adequate assurance that the cable operator will provide adequate public, educational, and governmental access channel capacity, facilities, or financial support.” Section 622(g)(2)(C) excludes from the term “franchise fee” any “capital costs which are required by the franchise to be incurred by the cable operator for public, educational, or governmental access facilities.” Though PEG capital costs are not subject to the 5%-franchise-fee cap, they remain subject to the Cable Act’s “reasonableness” requirement and that such LFA requests be supported by an evaluation of PEG related community needs.17

Despite the above legal framework, the RFRP demands PEG funding in the amount of $7,188,545 over ten years. This unreasonable sum would amount to a cost of $372 per customer over the term of the franchise, resulting in a charge on every NDC4 customer’s cable bill of $3.11 per month (this calculation does not take into account a fair division of individual community PEG capital demands on a per subscriber basis – this number depends on the larger communities subsidizing the smaller communities’ PEG capital demands). This would be a $1.23 increase over the current PEG fee of $1.87 on every Comcast customer’s bill per month for PEG funding. Furthermore, NDC4’s request to increase the PEG fee to $3.11 per subscriber per month assumes that subscriber numbers remain fairly stable. However, as demonstrated in Exhibit 7, if Comcast were to see subscriber numbers decrease due to increasing competition in the marketplace for video providers, that raises the possibility that the fee increase could be even higher per customer during the term of a renewal franchise.

17 See 47 U.S.C. §546(c).


Furthermore, NDC4, through its public access entity, TST, has spent far less than the PEG funding that it has received since 2015 to implement the Capital Plan that it developed in 2015 and that is reflected in its needs assessment report. Below is a breakdown of TST’s capital outlays compared to its 2015 Capital Plan and the levels of PEG funding received:


August 15, 2018

TST Use of PEG Fees (2015-2017)

Year PEG Funding from Comcast subscribers18

2014 Capital Plan19

Actual Capital Outlay20

Actual Capital

Outlay as a % of PEG

Fee

2015 $413,808 $1.7 million

$34,698 8%

2016 $447,765 $1.7 million

$1,770 .3%

2017 $436,019 $70,725 $228,879 55%

3-year TOTAL

$1,297,592 $3.5 million

$276,152 21%

3-year

AVERAGE

$432,531 $1.16 million

$92,051 21%

Since 2015, TST has spent only 21% of its PEG funding on PEG capital.21 TST’s capital needs did not come close to the capital budget recommended by NDC4’s consultant, the Buske Group, which asserted that $3.5 million of a $7.1 million, ten year capital plan needed to be expended in the first two years of a renewed franchise.22 Due to delays in the franchise renewal process, the passage of time since the NDC4 needs assessment was issued has brought the clarity of hindsight to the

18 Exhibit 12 – Alexius Financial Report at p. 2. Note that 2016 and 2017 include a PEG fee contribution from CenturyLink that is accounts for less than 5% of the total.

19 NDC4 Community Needs Ascertainment, p. 91 and Appendix 6.

20 Exhibit 12 - Alexius Financial Report (TST) at p. 14.

21 Comcast acknowledges that in 2017 NDC4 contributed a portion of the capital for the purchase of an HD

truck upgrade. However, the source of this capital contribution is franchise fees, and not PEG funding from Comcast. See Exhibit 13 – Alexius Financial Report (NDC4) at p. 4, 6, 8, and 12.

22 NDC4 Community Needs Assessment Report, p. 91 and Appendix 6.


exaggerated PEG capital budget included in the 2014 Needs Assessment Report. TST appears to be spending its current PEG funding under the existing franchise on non-capital expenses undermining the Buske Group’s assertion that far greater capital funding was needed.

TST’s Capital Projects Fund had a balance of $325,015 as of December 31, 2017.23 TST transferred only $129,677 of its PEG fee revenue to the Capital Projects Fund in fiscal year 2017.24 TST has spent far more on administrative expenses than it received in PEG fees.

TST USE OF PEG FUNDS FOR CAPITAL SPENDING 2015-17

Year Capital Expenditures25

Administrative Expenses26

PEG Funding from Comcast subscribers27

2015 $34,698 $487,245 $413,808

2016 $1,770 $514,840 $447,765

2017 $228,879 $591,105 $436,019

Given how little of priority the TST has placed on capital investment with the PEG fees it has received under the current franchise, the demands for capital support identified in the RFRP are unjustified.

In addition, the needs ascertainment presents little more than a gold-plated shopping wish list prepared by the NDC4’s consultant, The Buske Group.28 There is no evidence indicating from what source or on what basis The Buske Group or NDC4 derived the figures in Appendix 6 of the Needs Ascertainment. Moreover, the RFRP fails to take into consideration the (albeit small) amounts spent on capital needs by the NDC4 since 2015 summarized above.

23 Exhibit 12 - Alexius Financial Report at p. 5.

24 Id at p. 3

25 Id at p. 14.

26 Id at p. 11.

27 Exhibit 12 – Alexius Financial Report (TST) at p. 2. Note that 2016 and 2017 include a PEG fee contribution from CenturyLink that is accounts for less than 5% of the total.

28 NDC4 Community Needs Ascertainment, p. 91 and Appendix 6.


August 15, 2018

As noted above, the Needs Ascertainment makes a significant up-front capital request which assumes most of the existing TST equipment would be replaced or upgraded in years 1-2 of the renewed franchise, with a complete replace/replenishment schedule of this same equipment in years 3-10. NDC4 has failed to demonstrate the need for an immediate replacement of almost all the equipment used for PEG production, particularly since, as shown above, TST has been receiving large annual PEG funding amounts that should be sufficient for consistent upgrades or replacement of equipment. It is not reasonable to assume this equipment will need to be replaced a second time in years 7-10 as requested in the needs ascertainment. Furthermore, the Cable Act contemplates that the parties will begin discussing a renewal franchise 36 months prior to expiration of the franchise, and that NDC4 will be conducting a current review of its needs at that time.29

Taking into account these considerations, Comcast proposes a $1.39 per month per customer PEG fee. Comcast bases this proposal off of the capital request in years 1-6 of the needs ascertainment, which amounts to $4,151,637. Comcast then proposes to take into account the PEG fees that TST has received (and should have applied to capital expenditures) since 2015 less the capital outlay that it has made since 2015 ($1,297,592 – $361,485 = $936,107), which results in an outstanding capital need of $3,215,530. This amounts to a PEG fee of $1.39 per month, per customer, for the term of the franchise.

2. If the Applicant does not propose a capital contribution above and beyond the franchise fee:

(a). Describe any access facility or facilities proposed by the Applicant including:

location; size (square footage); proposed layout of and type of work areas within a facility (i.e., studio, control room, editing suites, office space, etc.); availability of parking; handicapped accessibility; ability to expand in the future, if needed; and any other information which will clearly and concisely describe the facility or facilities proposed for any PEG use by the Applicant.

Not applicable

(b). Describe any equipment packages that the Applicant proposes to provide for PEG purposes. The Applicant must set forth the proposed capital equipment budget for the initial equipment package and a budget outlining the replacement schedule for equipment during the term of the franchise. The Applicant should provide detailed

29 47 U.S.C. §546(a).


equipment lists, and indicate whether the equipment is new or used. If used equipment is proposed, provide the age of the equipment, and a certification from an independent engineer as to the condition of the equipment.

Not applicable.

3. When would the support identified above be provided?

With respect to franchise fees and PEG capital funding, payments will be made directly to member cities on a quarterly basis.

4. Describe the conditions under which the Applicant would agree to be bound to provide additional channels, facilities, or equipment for PEG use.

This question is fully addressed in the response to Form 6(A-C) above.

Form 6(D) Access Services

1. Please describe the access services the Applicant proposes to provide, or any contribution that Applicant proposes to make to support PEG operations. The Applicant should separately identify each access service it proposes to provide (e.g., training, facilitation, outreach, etc.); who will provide the service; the staff devoted to the service; and the times the service would be available. The description should include any annual budget for the delivery of any access services. The Applicant should assume any such services will be provided in addition to, and not as a part of, the franchise fee paid to the NDC4.

This question is fully addressed in Form 6(A-C) above.

Form 7. VIDEO AND INFORMATION SERVICES

If the Applicant desires to promise to provide certain broad categories of video and other information services to subscribers as part of its proposal, or demonstrate the manner in which it proposes to deliver a greater variety of programming, it should describe those categories here.

Comcast offers a rich variety of video and other non-franchised services to its customers within the NDC4 franchise area. Not only does Comcast continue to expand the breadth of content available, it is improving the ability of customers to find what they want when they want it. Comcast now provides 220 channels of


August 15, 2018

diverse programming on its digital preferred tier.30 Comcast provides more than 100 HD channels, a video on demand library in excess of 20,000 titles, 3,000 of which are in HD. The video marketplace is extremely competitive. Customers now have broad categories of video programming available to them not only through Comcast’s cable system, but from over-the-top providers such as Amazon, Netflix, Hulu, and many others. In addition customers can stream video through web-based streaming services such as You Tube and Vimeo. These competitive pressures require Comcast to be continually evaluating and improving its video offerings.

Form 8. INTERACTIVE SERVICES

If the Applicant desires to promise to provide certain broad categories of interactive cable services to residential and business subscribers, it should describe them here.

It is unclear what kinds of services the NDC4 is referring to here, but suffice it to say, interactivity is an integrated function of every service offered by Comcast to NDC4 customers. With respect to franchised video services, the X1 Platform is a fully interactive platform. As described in more detail earlier in this proposal, the X1 Platform offers Comcast customers a highly interactive and responsive tool for navigating Comcast’s broad and dynamic video offerings. Comcast’s Voice Remote greatly simplifies the customer experience.

Form 9. NARRATIVE SUMMARY OF RESPONSIVENESS TO LOCAL NEEDS AND INTERESTS

1. Describe in narrative form your concept of the cable system proposed for the NDC4, including anticipated cable system development over the life of the franchise. Describe and emphasize particularly those features which are not included in any other section of the RFRP which the Applicant desires the NDC4 to consider in evaluating the proposal.

The cable system is not a “concept” but rather has been fully built and functioning for more than a decade under Comcast’s control. Comcast refers the NDC4 to previous answers to specific questions throughout this application, including Forms 4-8 and the Executive Summary.

If the Applicant proposes to provide any other service, facility or equipment which the Applicant may wish to contend is relevant in determining whether the Applicant’s proposal meets the cable-related needs and interests of the community, describe the service, facility or equipment in complete detail; describe how it will be provided, under what circumstances and for what charge.

30 Exhibit 9.


Comcast refers the NDC4 to previous answers to specific questions throughout this application, including Forms 4-8 and the Executive Summary.

3. Emphasis should be given to explain why the Applicant believes its proposal is reasonable to meet the cable-related needs and interests of the community, taking into account the cost of meeting such needs and interests.

Comcast refers the NDC4 to previous answers to specific questions throughout its Proposal, its legal objections, and to the Executive Summary. Comcast’s Proposal meets the future cable-related needs and interests demonstrated in the NDC4 needs ascertainment and technical review. Comcast customers in the NDC4 franchise area will continue to be served by the most advanced and best maintained cable systems in the world. Comcast’s X1 Platform provides an unparalleled high quality customer cable experience. NDC4 customers will continue to benefit from Comcast’s continued substantial investment in plant and equipment which will continue to improve the customer experience, not only for franchised video services, but for non-franchised services such as voice and broadband services. Comcast’s Proposal also provides adequate channel capacity and funding to accommodate NDC4’s demonstrated needs for public, educational, and governmental access (PEG) programming. And finally, as the world’s leading and most financially stable cable services provider, there is simply no question that Comcast possesses the financial, legal, and technical ability to provide the services, facilities, and equipment set forth in this Proposal.

4. Is the Applicant proposing to provide a cable system that conforms to the model in this RFRP? If not, identify each and every deviation from the model and the specific reasons for each deviation.

Comcast objects to this question as vague and not susceptible of clear meaning. It is not clear what the NDC4 means by a “model” cable system and no such model system has been identified anywhere in this RFRP. Comcast refers NDC4 to Comcast’s response to Form 5 of the RFRP for a detailed description of Comcast’s cable system. To the extent the Report or RFRP sets forth a “model” cable system, Comcast objects to this question as it is unreasonably burdensome and make-work to request a line-by-line deviation summary and explanation. To the extent we deviate from any “model” it is because we have a long-established cable system in operation in this market and the local franchise authority has no legal authority to dictate a cable operator’s technology choices.

5. Please identify any need and interest identified in the Report or RFRP which Applicant was required to satisfy which Applicant has not satisfied, or explain why Applicant believes that need and interest does not need to be satisfied. If Applicant bases its decision in whole or in part on the cost of meeting the need and interest, it


August 15, 2018

should state the cost of satisfying the need and interest; explain why the cost is too high; and provide supporting documentation.

Comcast objects to this question as vague, overbroad and unduly burdensome. Comcast references its answers throughout this application and attached exhibits for an understanding of its Proposal. Items demand in the Report or RFRP not included in Comcast’s proposal is not being offered by Comcast.

Form 10. FRANCHISE TERM

In the space below, the Applicant shall: (1) state the franchise term it seeks; and (2) describe why it believes the proposed franchise term is appropriate, considering expected changes in cable technology. If the Applicant claims that the franchise term it proposes is required for financial reasons, it shall describe in detail those financial reasons, and provide any documentation required (including, for example, financial projections and depreciation schedules) to substantiate that claim. If the Applicant has already provided the documentation in Form 3, it may reference that information.

Comcast proposes a franchise term of ten (10) years. The existing Franchise has been in place since 2000, as extended in 2015, 2016, 2017 and 2018. The question fails to specify what the “expected changes in cable technology” are to which it refers.

Form 11. MISCELLANEOUS INFORMATION

Form 11(A). Analysis and Studies of Demand for Cable Services

The Applicant shall attach copies of any analysis, evaluation or study of demand for cable service in the NDC4, and any analysis, evaluation or study of demand for cable services elsewhere which the Applicant believes is relevant to evaluating whether its proposal is reasonable to meet the future cable-related needs and interests of the community, taking into account the cost of meeting those needs and interests.

Comcast understands this request to seek reports that Comcast requested for purposes of assessing needs, performance, and other issues related to renewal. Such reports are attached and are described in the table responding to Question 11(B)(1) below.

Form 11(B). Surveys

1. The Applicant shall attach a copy of any survey of the NDC4 residents, businesses or subscribers conducted within the last three (3) years regarding cable services, facilities or equipment; or regarding subscriber willingness to pay for any cable service, facility


or equipment (including access services, facilities or equipment). The Applicant shall also attach any reports, analyses, studies or other documents regarding such a survey.

Comcast includes with the application the following attached reports:

Alexius LLC’s Financial Report of NSCC/NSAC [Exhibit 13]

Talmey-Drake’s Ascertainment-Issues Report [Exhibit 4]

2. The Applicant shall attach a copy of any survey of the NDC4 residents, businesses or subscribers conducted within the last three (3) years regarding a need or interest in voice, video or data services (other than video programming services).

Comcast refers to its response and exhibits identified above, which includes survey reports. Comcast objects to the extent this request seeks information that is unnecessary, overbroad, and proprietary.

Form 11(C). Compliance

Has the Applicant been informed that it is out of compliance with any provision of an existing franchise with the NDC4?

Yes No X

Comcast has not received any formal notice that it is currently out of compliance with any provision of the existing franchises.

If the answer is “yes,” will the Applicant take steps to bring itself into compliance?

Yes No

If the answer is “yes,” describe those steps.

If the answer is “no,” please explain in detail why Applicant believes its request for renewal should not be denied, based upon past performance, and provide supporting documentation.

Comcast objects to this question because it is vague, overbroad, and calls for the proof of a negative, which is logically impossible. Comcast’s Proposal meets the future cable-related needs and interests demonstrated in the NDC4 needs ascertainment and technical review. Comcast customers in the NDC4 franchise area will continue to be served by the most advanced and best maintained cable systems in the world. Comcast’s X1 Platform provides an unparalleled high quality customer cable experience. NDC4 customers will continue to benefit from Comcast’s continued substantial investment in plant and equipment which will continue to improve the customer experience, not only for franchised video services, but for non-


August 15, 2018

franchised services such as voice and broadband services. Comcast’s Proposal also provides adequate channel capacity and funding to accommodate NDC4’s demonstrated needs for public, educational, and governmental access (PEG) programming. And finally, as the world’s leading and most financially stable cable services provider, there is simply no question that Comcast possesses the financial, legal, and technical ability to provide the services, facilities, and equipment set forth in this Proposal.

Form 11(D). Cable Franchise Agreements

The Applicant shall attach copies of all cable franchise agreements granted to it by any Minnesota municipality within the last three (3) years. The Applicant shall also attach any related agreements, side letters or other documents regarding such cable franchise agreements.

Comcast objects to this question as unreasonably burdensome and unlikely to produce any relevant evidence that will assist the NDC4 in determining whether Comcast is qualified to have its franchise renewed by the NDC4. Comcast’s franchises are public record and accessible to NDC4 and its consultants, who are no doubt capable of obtaining a copy of any Comcast franchise NDC4 wishes to review. Producing all of the franchises encompassed by this question would do little to aid the NDC4 in determining (a) whether “the cable operator has substantially complied with the material terms of the existing franchise and with applicable law”; (b) the “quality of the operator’s service,” (c) whether the “operator has the financial, legal, and technical ability to provide the services, facilities, and equipment as set forth in the operator’s proposal”; and (d) whether “the operator’s proposal is reasonable to meet the future cable-related community needs and interests, taking into account the cost of meeting such needs and interests.” Notwithstanding the above objection, Comcast will provide a copy of any franchise upon request if NDC4 can satisfactorily demonstrate its relevance to the issues in this formal franchise renewal proceeding, and has provided a list of the franchise agreements granted to it by all Minnesota local franchise authorities in the last three (3) years in its response in Form 1(B) above.

Please attach any additional information necessary to respond to the RFRP.

Attached as Exhibit 1 to this Response is the franchise agreement that Comcast submits to each of the NDC4 member cities for its franchise renewal. Elements of the proposed franchise renewal agreement were described herein to answer specific questions raised in this RFRP. Comcast will answer any additional questions the


NDC4 or its member cities may have regarding the franchise renewal agreement in Exhibit 1.


August 15, 2018

V. EXHIBIT LIST

Exhibit Description

1 Comcast’s Proposed Franchise Agreement and Attachments

2 Comcast of St. Paul, Inc. Officers, Comcast Cable Communications, LLC Officers, Comcast Holdings Corporation Officers, Comcast Corporation’s Officers, and Comcast Corporation’s Directors

3 Comcast of St. Paul, Inc. Organizational Chart 4 Talmey-Drake’s NDC4 Franchise Area Ascertainment Issues Report

5 List of Franchises

6 2015-2017 Twin Cities Region Income Statements and Balance Sheet [Confidential Trade Secret Information]

7 Homes Passed [Confidential or Trade Secret Information]

8 Elizabeth Bierman Biography

9 Channel Lineup

10 Comcast Procedures and Policies [Confidential or Trade Secret Information]

11 System Monitoring tools [Confidential or Trade Secret Information]

12 Alexius, LLC’s TST PEG Financial & Operational Assessment 13 Alexius, LLC’s NDC4 Financial & Operational Assessment

EXHIBIT 1

i

CITY OF [ X ], MINNESOTA

ORDINANCE GRANTING A CABLE TELEVISION FRANCHISE

TO

COMCAST OF ST. PAUL, INC.

EXHIBIT 1

ii

TABLE OF CONTENTS

PAGE

SECTION 1 DEFINITIONS .........................................................................................................1

SECTION 2 FRANCHISE ...........................................................................................................5

SECTION 3 OPERATION IN STREETS AND RIGHTS-OF-WAY .........................................8

SECTION 4 REMOVAL OR ABANDONMENT OF SYSTEM ..............................................12

SECTION 5 SYSTEM DESIGN AND CAPACITY .................................................................13

SECTION 6 PROGRAMING AND SERVICES .......................................................................15

SECTION 7 PUBLIC, EDUCATIONAL AND GOVERNMENTAL ACCESS ......................17

SECTION 8 REGULATORY PROVISIONS ............................................................................24

SECTION 9 BOND ....................................................................................................................25

SECTION 10 SECURITY FUND ................................................................................................26

SECTION 11 DEFAULT .............................................................................................................28

SECTION 12 FORECLOSURE AND RECEIVERSHIP ............................................................30

SECTION 13 REPORTING REQUIREMENTS .........................................................................31

SECTION 14 CUSTOMER SERVICE POLICIES......................................................................32

SECTION 15 SUBSCRIBER PRACTICES.................................................................................37

SECTION 16 COMPENSATION AND FINANCIAL PROVISIONS .......................................38

SECTION 17 MISCELLANEOUS PROVISIONS ......................................................................41

EXHIBIT A ............................................................................................................................. A-1

EXHIBIT B ..............................................................................................................................B-1

EXHIBIT 1

1

ORDINANCE NO.

AN ORDINANCE RENEWING THE GRANT OF A FRANCHISE TO COMCAST OF ST.

PAUL, INC. TO OPERATE AND MAINTAIN A CABLE SYSTEM IN THE CITY OF [X],

MINNESOTA; SETTING FORTH CONDITIONS ACCOMPANYING THE GRANT OF

FRANCHISE; PROVIDING FOR CITY REGULATION AND ADMINISTRATION OF THE

CABLE SYSTEM; TERMINATING PRIOR FRANCHISE

RECITALS

The City of [X], Minnesota (“City”), pursuant to applicable federal and state law, is

authorized to grant one (1) or more nonexclusive cable television franchises to construct, operate,

maintain and reconstruct cable television systems within the City limits.

Comcast of St. Paul, Inc., a Delaware corporation (“Grantee”) has operated a Cable System

in the City, under a cable television franchise granted pursuant to a Cable Television Franchise

Ordinance passed on February 14, 2000.

Negotiations between Grantee and the City have been completed and the franchise renewal

process followed in accordance with the guidelines established by Minnesota Statutes Chapter 238

and the Cable Act (47 U.S.C. §546).

The City reviewed the legal, technical and financial qualifications of Grantee and has

determined that it is in the best interest of the City and its residents to renew the cable television

franchise with Grantee.

NOW, THEREFORE, THE CITY OF [X] DOES ORDAIN that a franchise is hereby

granted to Comcast of St. Paul, Inc., to operate and maintain a Cable System in the City upon the

following terms and conditions:

SECTION 1 DEFINITIONS

For the purpose of this Franchise, the following, terms, phrases, words, derivations and

their derivations shall have the meanings given herein. When not inconsistent with the context,

words used in the present tense include the future tense, words in the plural number include the

singular number and words in the singular number include the plural number. In the event the

meaning of any word or phrase not defined herein is uncertain, the definitions contained in

applicable local, state or federal law shall apply.

“Access Channels” means any channel or portion of a channel utilized for public,

educational or governmental programming.

“Affiliate” shall mean any Person controlling, controlled by or under common control of

Grantee.

EXHIBIT 1

2

“Applicable Laws” means any law, statute, charter, ordinance, rule, regulation, code,

license, certificate, franchise, permit, writ, ruling, award, executive order, directive, requirement,

injunction (whether temporary, preliminary or permanent), judgment, decree or other order issued,

executed, entered or deemed applicable by any governmental authority of competent jurisdiction.

“Basic Cable Service” shall be defined as set forth in applicable law, currently 47 USC §

522(3), as any means any service tier which includes the lawful retransmission of local television

broadcast.

“Cable Act” means the Cable Communications Policy Act of 1984, 47 U.S.C. §§ 521 et

seq., as amended by the Cable Television Consumer Protection and Competition Act of 1992, as

further amended by the Telecommunications Act of 1996, as further amended from time to time.

“Cable Service” shall be defined as set forth in applicable law, currently 47 USC § 522(6),

as (a) the one-way transmission to Subscribers of (i) Video Programming or (ii) Other

Programming Service, and b) Subscriber interaction, if any, which is required for the selection or

use of such video programming or other programming service. For the purposes of this definition,

“video programming” is programming provided by, or generally considered comparable to

programming provided by a television broadcast station; and, “other programming service” is

information that a cable operator makes available to all Subscribers generally.

“Cable System” or “System” shall have the meaning specified for “Cable System” in the

Cable Act. Unless otherwise specified, it shall in this document refer to the Cable System

constructed and operated in the City under this Franchise.

“Channel” shall be defined as set forth in applicable law, currently 47 USC § 522(4), as a

portion of the electromagnetic frequency spectrum which is used in a Cable System and which is

capable of delivering a television channel as defined by the FCC by regulation.

“City” shall mean the City of [X], a municipal corporation in the State of Minnesota.

“City Code” means the Municipal Code of the City of [X], Minnesota, as may be amended

from time to time.

“Commission” means the Northern Dakota County Cable Communications Commission

or its successors or delegations, including representatives of the Member Cities as may exist

pursuant to a then valid and existing Joint and Cooperative Agreement and Amended Joint and

Cooperative Agreement between Member Cities.

“Connection” means the attachment of the Drop to the television set of the Subscriber.

“Converter” means an electronic device, including Digital Transport Adapters, which

converts signals to a frequency not susceptible to interference within the television receiver of a

Subscriber, and by an appropriate Channel selector also permits a Subscriber to view all signals

included in the Basic Cable Service tier delivered at designated converter dial locations.

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“Council” shall mean the governing body of the City.

“Day” unless otherwise specified shall mean a calendar day.

“Drop” shall mean the cable that connects the Subscriber terminal to the nearest feeder

cable of the cable.

“Effective Date” shall mean [X].

“FCC” means the Federal Communications Commission, or a designated representative.

“Franchise” shall mean the right granted by this Franchise Ordinance and conditioned as

set forth herein.

“Franchise Area” means the entire geographic area within the City as it is now constituted

or may in the future be constituted.

“Franchise Fee” shall mean the fee assessed by the City to Grantee, determined in amount

as a percentage of Grantee’s Gross Revenues and limited to the maximum percentage allowed for

such assessment by federal law. The term Franchise Fee does not include the exceptions noted in

47 U.S.C. §542(g)(2)(A-E).

“GAAP” means generally accepted accounting principles as promulgated and defined by

the Financial Accounting Standards Board (“FASB”), Emerging Issues Task Force (“EITF”)

and/or the U.S. Securities and Exchange Commission (“SEC”).

“Gross Revenues” means, and shall be construed broadly to include all revenues derived

directly or indirectly by Grantee and/or an Affiliated Entity that is the cable operator of the Cable

System, from the operation of Grantee’s Cable System to provide Cable Services within the City.

Gross revenues include, by way of illustration and not limitation:

• Monthly fees for Cable Services, regardless of whether such Cable Services are

provided to residential or commercial customers, including revenues derived from the

provision of all Cable Services (including but not limited to pay or premium Cable

Services, digital Cable Services, pay-per-view, pay-per-event, and video-on-demand

Cable Services);

• Fees paid to Grantee for channels designated for commercial/leased access use and

shall be allocated on a pro rata basis using total Cable Service subscribers within the

City;

• Revenue from converter, remote control, and other Cable Service equipment rentals,

leases, or sales;

• Advertising Revenues as defined herein;

• Late fees, convenience fees, administrative fees and other multiservice revenues, which

shall be allocated on a pro rata basis using Cable Services revenue as a percentage of

total subscriber revenues within the City;

• Revenues from program guides;

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• Franchise Fees;

• FCC Regulatory Fees;

• Except as provided in subsection (B) below, any fee, tax, including without limitation,

the City’s utility tax, or other charge assessed against Grantee by municipality, which

Grantee chooses to pass through and collect from its Subscribers; and

• Commissions from home shopping channels and other Cable Service revenue sharing

arrangements which shall be allocated on a pro rata basis using total Cable Service

subscribers within the City.

(a) “Advertising Revenues” shall mean revenues derived from sales of advertising that

are made available to Grantee’s Cable System subscribers within the City and shall be allocated

on a pro rata basis using total Cable Service subscribers reached by the advertising.

Additionally, Grantee agrees that Gross Revenues subject to franchise fees shall include all

commissions, representative fees, Affiliated Entity fees, or rebates paid to National Cable

Communications and Comcast Spotlight or their successors associated with sales of

advertising on the Cable System within the City allocated according to this paragraph using

total Cable Service subscribers reached by the advertising.

(b) “Gross Revenues” shall not include:

• Actual bad debt write-offs, except any portion which is subsequently collected which

shall be allocated on a pro rata basis using Cable Services revenue as a percentage of

total subscriber revenues within the City;

• Public, Educational and Governmental (PEG) Fees; and

• Unaffiliated third party advertising sales agency fees which are reflected as a deduction

from revenues.

Grantee shall allocate fees and revenues generated from bundled packages and services to cable

revenues pro rata based on current published rate card for the packaged services delivered on a

stand-alone basis as follows:

i. To the extent revenues are received by Grantee for the provision of a discounted

bundle of services which includes Cable Services and non-Cable Services, Grantee shall

calculate revenues to be included in Gross Revenues using a GAAP methodology that

allocates revenue, on a pro rata basis when comparing the bundled service price and its

components to the sum of the published rate card, except as required by specific federal,

state or local law (for example, it is expressly understood that equipment may be subject

to inclusion in the bundled price at full rate card value). The City reserves its right to review

and to challenge Grantee’s calculations.

ii. Grantee reserves the right to change the allocation methodologies set forth in this

section in order to meet the standards required by governing accounting principles as

promulgated and defined by the Financial Accounting Standards Board (“FASB”),

Emerging Issues Task Force (“EITF”) and/or the U.S. Securities and Exchange

Commission (“SEC”). Grantee will explain and document the required changes to the City

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upon request or as part of any audit or review of franchise fee payments, and any such

changes shall be subject to the next subsection below.

iii. Resolution of any disputes over the classification of revenue should first be

attempted by agreement of the Parties, but should no resolution be reached, the Parties

agree that reference shall be made to generally accepted accounting principles (“GAAP”)

as promulgated and defined by the Financial Accounting Standards Board (“FASB”),

Emerging Issues Task Force (“EITF”) and/or the U.S. Securities and Exchange

Commission (“SEC”). Notwithstanding the forgoing, the City reserves its right to

challenge Grantee’s calculation of Gross Revenues, including the interpretation of GAAP

as promulgated and defined by the FASB, EITF and/or the SEC.

“Minnesota Cable Communications Act” means the provisions of Minnesota law

governing the requirements for a cable television franchise as set forth in Minn. Stat. Ch. 238, as

may be amended.

“Normal Business Hours” means those hours during which most similar businesses in City

are open to serve customers. In all cases, “Normal Business Hours” must include some evening

hours, at least one (1) night per week and/or some weekend hours.

“Normal Operating Conditions” means those Service conditions which are within the

control of Grantee. Those conditions which are not within the control of Grantee include, but are

not limited to, natural disasters, civil disturbances, power outages, telephone network outages, and

severe or unusual weather conditions. Those conditions which are ordinarily within the control of

Grantee include, but are not limited to, special promotions, pay-per-view events, rate increases,

regular peak or seasonal demand periods, and maintenance or upgrade of the Cable System.

“Pay Service” means programming (such as certain on-demand movie channels or pay-

per-view programs) offered individually to Subscribers on a per-channel, per-program or per-event

basis.

“PEG” means public, educational and governmental.

“Person” means any natural person and all domestic and foreign corporations, closely-held

corporations, associations, syndicates, joint stock corporations, partnerships of every kind, clubs,

businesses, common law trusts, societies and/or any other legal entity.

“Street” means the surface of and the space above and below any public street, road,

highway, freeway, lane, path, trail, public way, alley, court, sidewalk, boulevard, parkway, drive

or any easement or right-of-way now or hereafter held by City which shall, within its proper use

and meaning in the sole opinion of City, entitle Grantee to the use thereof for the purpose of

installing or transmitting over poles, wires, cables, conductors, ducts, conduits, vaults, man-holes,

amplifiers, appliances, attachments and other property as may be ordinarily necessary and

pertinent to a Cable System.

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“Subscriber” means a Person who lawfully receives Cable Service.

“Wireline MVPD” means a multichannel video programming distributor that utilizes the

Streets to install cable or fiber and is engaged in the business of making available for purchase, by

Subscribers, multiple Channels of video programming in the City.

SECTION 2 FRANCHISE

2.1 Grant of Franchise. The City hereby authorizes Grantee to occupy or use the

City’s Streets subject to: 1) the provisions of this non-exclusive Franchise to provide Cable Service

within the City; and 2) all applicable provisions of the City Code. Nothing in this Franchise shall

be construed to prohibit Grantee from: (1) providing services other than Cable Services to the

extent not prohibited by Applicable Law; or (2) challenging any exercise of the City’s legislative

or regulatory authority in an appropriate forum. The City hereby reserves all of its rights to

regulate such other services to the extent not prohibited by Applicable Law and no provision herein

shall be construed to limit or give up any right to regulate.

2.2 Reservation of Authority. The Grantee specifically agrees to comply with the

lawful provisions of the City Code and applicable regulations of the City. Subject to the police

power exception below, in the event of a conflict between A) the lawful provisions of the City

Code or applicable regulations of the City and B) this Franchise, the express provisions of this

Franchise shall govern. Subject to express federal and state preemption, the material terms and

conditions contained in this Franchise may not be unilaterally altered by the City through

subsequent amendments to the City Code, ordinances or any regulation of City, except in the

lawful exercise of City’s police power. Grantee acknowledges that the City may modify its

regulatory policies by lawful exercise of the City’s police powers throughout the term of this

Franchise. Grantee agrees to comply with such lawful modifications to the City Code; however,

Grantee reserves all rights it may have to challenge such modifications to the City Code whether

arising in contract or at law. The City reserves all of its rights and defenses to such challenges

whether arising in contract or at law. Nothing in this Franchise shall (A) abrogate the right of the

City to perform any public works or public improvements of any description, (B) be construed as

a waiver of any codes or ordinances of general applicability promulgated by the City, or (C) be

construed as a waiver or release of the rights of the City in and to the Streets.

2.3 Franchise Term. The term of the Franchise shall be ten (10) years from the

Effective Date, unless extended by mutual written consent in accordance with Section 17.7 or

terminated sooner in accordance with this Franchise.

2.4 Franchise Area. This Franchise is granted for the Franchise Area defined herein.

Grantee shall extend its Cable System to provide Service to any residential unit in the City in

accordance with Section 6.7 herein.

2.5 Franchise Nonexclusive. The Franchise granted herein shall be nonexclusive. The

City specifically reserves the right to grant, at any time, such additional franchises for a Cable

System as it deems appropriate provided, however, such additional grants shall not operate to

materially modify, revoke, or terminate any rights previously granted to Grantee other than as

described in Section 17.16. The grant of any additional franchise shall not of itself be deemed to

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constitute a modification, revocation, or termination of rights previously granted to Grantee. Any

additional cable franchise grants shall comply with Minn. Stat. § 238.08 and any other applicable

federal level playing field requirements.

2.6 Transfer of Ownership.

(a) No sale, transfer, assignment or “fundamental corporate change”, as defined

in Minn. Stat. § 238.083, of this Franchise shall take place until the parties to the sale,

transfer, or fundamental corporate change files a written request with City for its approval,

provided, however, that said approval shall not be required where Grantee grants a security

interest in its Franchise and assets to secure an indebtedness.

(b) City may determine that a public hearing is necessary due to potential

adverse effect on Grantee’s Subscribers resulting from the sale or transfer.

(c) If a public hearing is deemed necessary pursuant to (b) above, such hearing

shall be commenced within thirty (30) Days of such determination and notice of any such

hearing shall be given in accordance with local law. The notice shall contain the date, time

and place of the hearing and shall briefly state the substance of the action to be considered

by City.

(d) City shall approve or deny in writing the sale or transfer request. City shall

set forth in writing with particularity its reason(s) for denying approval. City shall not

unreasonably withhold its approval.

(e) Any sale or transfer of stock in Grantee so as to create a new controlling

interest in the System shall be subject to the requirements of this Section 2.6. The term

“controlling interest” as used herein is not limited to majority stock ownership, but includes

actual working control in whatever manner exercised.

(f) In no event shall a transfer or assignment of ownership or control be

approved without the transferee becoming a signatory to this Franchise and assuming all

rights and obligations thereunder, and assuming all other rights and obligations of the

transferor to the City.

(g) In accordance with Minn. Stat. § 238.084, Subd. 1(y), the City shall have

the right to purchase the System in the event the Franchise or System is proposed to be

transferred or sold on the same terms and conditions as the offer pursuant to which transfer

notice was provided pursuant to this section. The City shall have thirty (30) Days from

receipt of an application for consent under this Section 2.6 in which to give notice of its

intention to exercise such right.

2.7 Expiration. Upon expiration of the Franchise, the City shall have the right at its

own election and subject to Grantee’s rights under Section 626 of the Cable Act to:

(a) extend the Franchise, though nothing in this provision shall be construed to

require such extension;

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(b) renew the Franchise, in accordance with Applicable Laws;

(c) invite additional franchise applications or proposals;

(d) terminate the Franchise subject to any rights Grantee has under Section

626 of the Cable Act; or

(e) take such other action as the City deems appropriate.

2.8 Right to Require Removal of Property. At the expiration of the term for which

the Franchise is granted provided no renewal is granted, or upon its forfeiture or revocation as

provided for herein, the City shall have the right to require Grantee to remove at Grantee’s own

expense all or any part of the Cable System from all Streets and public ways within the Franchise

Area within a reasonable time. If Grantee fails to do so, the City may perform the work and collect

the cost thereof from Grantee. However, Grantee shall have no obligation to remove the Cable

System where it utilizes the system to provide other non-cable services and has any other authority

under applicable law to maintain facilitates in the public rights-of-way, or where Grantee is able

to find a purchaser of the Cable System who holds such authorization.

2.9 Continuity of Service Mandatory. It shall be the right of all Subscribers to receive

all available services insofar as their financial and other obligations to Grantee are honored. In the

event that Grantee elects to overbuild, rebuild, modify, or sell the system, or the City revokes or

fails to renew the Franchise, Grantee shall make its best effort to ensure that all Subscribers receive

continuous uninterrupted service, regardless of the circumstances, while the Franchise remains

effective. In the event of expiration, purchase, lease-purchase, condemnation, acquisition, taking

over or holding of plant and equipment, sale, lease, or other transfer to any other Person, including

any other grantee of a cable communications franchise, the current Grantee shall cooperate fully

to operate the system in accordance with the terms and conditions of this Franchise for a temporary

period sufficient in length to maintain continuity of service to all Subscribers.

SECTION 3 OPERATION IN STREETS AND RIGHTS-OF-WAY

3.1 Use of Streets.

(a) Grantee may, subject to the terms of this Franchise and the City Code, erect,

install, construct, repair, replace, reconstruct and retain in, on, over, under, upon, across

and along the Streets within the City such lines, cables, conductors, ducts, conduits, vaults,

manholes, amplifiers, appliances, pedestals, attachments and other property and equipment

as are necessary and appurtenant to the operation of a Cable System within the City.

Without limiting the foregoing, Grantee expressly agrees that it will construct, operate and

maintain its Cable System in compliance with, and subject to, the requirements of the City

Code, including by way of example and not limitation, those requirements governing the

placement of Grantee’s Cable System; and with other applicable City Codes, and will

obtain and maintain all permits and bonds required by the City Code in addition to those

required in this Franchise.

(b) All wires, conduits, cable and other property and facilities of Grantee shall

be so located, constructed, installed and maintained as not to endanger or unnecessarily

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interfere with the usual and customary trade, traffic and travel upon, or other use of the

Streets of City. Grantee shall keep and maintain all of its property in good condition, order

and repair so that the same shall not menace or endanger the life or property of any Person.

Grantee shall keep accurate maps and records of all of its wires, conduits, cables and other

property and facilities located, constructed and maintained in the City.

(c) All wires, conduits, cables and other property and facilities of Grantee, shall

be constructed and installed in an orderly and professional manner. All wires, conduits

and cables shall be installed, where possible, parallel with electric and telephone lines.

Multiple cable configurations shall be arranged in parallel and bundled with due respect

for engineering considerations.

3.2 Construction or Alteration. Grantee shall in all cases comply with applicable

sections of the City Code, City resolutions and City regulations regarding the acquisition of permits

and/or such other items as may be reasonably required in order to construct, alter or maintain the

Cable System. Grantee shall, upon request, provide information to the City regarding its progress

in completing or altering the Cable System.

3.3 Non-Interference. Grantee shall exert its best efforts to construct and maintain a

Cable System so as not to interfere with other use of Streets. Grantee shall, where possible in the

case of above ground lines, make use of existing poles and other facilities available to Grantee.

When residents receiving underground service or who will be receiving underground service will

be affected by proposed construction or alteration, Grantee shall provide such notice as set forth

in the permit or in City Code of the same to such affected residents.

3.4 Consistency with Designated Use. Notwithstanding the above grant to use

Streets, no Street shall be used by Grantee if the City, in its sole opinion, determines that such use

is inconsistent with the terms, conditions or provisions by which such Street was created or

dedicated, or presently used under Applicable Laws.

3.5 Undergrounding. Grantee shall place underground all of its transmission lines

which are located or are to be located above or within the Streets of the City in the following cases:

(a) All other existing utilities are required to be placed underground by statute,

resolution, policy or other Applicable Law;

(b) Grantee is unable to get pole clearance;

(c) Underground easements are obtained from developers of new residential

areas; or

(d) Utilities are overhead but residents prefer underground (undergrounding

provided at cost paid by benefitted residents).

If an ordinance is passed which involves placing underground certain utilities including Grantee’s

cable plant which is then located overhead, Grantee shall participate in such underground project

and shall remove poles, cables and overhead wires if requested to do so and place facilities

underground. Nothing herein shall mandate that City provide reimbursement to Grantee for the

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costs of such relocation and removal. However, if the City makes available funds for the cost of

placing facilities underground, nothing herein shall preclude the Grantee from participating in such

funding to the extent consistent with the City Code or Applicable Laws.

Grantee shall use conduit or its functional equivalent to the greatest extent possible for

undergrounding, except for Drops from pedestals to Subscribers’ homes and for cable on other

private property where the owner requests that conduit not be used. Cable and conduit shall be

utilized which meets the highest industry standards for electronic performance and resistance to

interference or damage from environmental factors. Grantee shall use, in conjunction with other

utility companies or providers, common trenches for underground construction wherever

available.

3.6 Maintenance and Restoration.

(a) Restoration. In case of disturbance of any Street, public way, paved area or

public improvement, Grantee shall, at its own cost and expense and in accordance with the

requirements of the City Code restore such Street, public way, paved area or public

improvement to substantially the same condition as existed before the work involving such

disturbance took place. All requirements of this section pertaining to public property shall

also apply to the restoration of private easements and other private property. Grantee shall

perform all restoration work within a reasonable time and with due regard to seasonal

working conditions, but not to exceed ninety (90) Days. If Grantee fails, neglects or refuses

to make restorations as required under this section, then the City may do such work or

cause it to be done, and the cost thereof to the City shall be paid by Grantee. If Grantee

causes any damage to private property in the process of restoring facilities, Grantee shall

repair such damage.

(b) Maintenance. Grantee shall maintain all above ground improvements that

it places on City right-of-way pursuant to the City Code and any permit issued by the City.

In order to avoid interference with the City’s ability to maintain the right-of-way, Grantee

shall provide such clearance as is required by the City Code and any permit issued by the

City. If Grantee fails to comply with this provision, and by its failure, property is damaged,

Grantee shall be responsible for all damages caused thereby.

(c) Disputes. In any dispute over the adequacy of restoration or maintenance

relative to this section, final determination shall be the prerogative of the City, Department

of Public Works and consistent with the City Code and any permit issued by the City.

3.7 Work on Private Property. Grantee, with the consent of property owners, shall

have the authority, pursuant to the City Code, to trim trees upon and overhanging Streets, alleys,

sidewalks, and public ways so as to prevent the branches of such trees from coming in contact with

the wires and cables of Grantee, except that at the option of the City, such trimming may be done

by it or under its supervision and direction at the reasonable expense of Grantee.

3.8 Relocation.

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(a) Public Property. Grantee shall relocate its System and facilities in

accordance with the City Code. In addition, if, during the term of the Franchise, the City

or any government entity elects or requires a third party to alter, repair, realign, abandon,

improve, vacate, reroute or change the grade of any Street, public right-of-way or other

public property; or to construct, maintain or repair any public improvement; or to replace,

repair install, maintain, or otherwise alter any cable, wire conduit, pipe, line, pole, wire-

holding structure, structure, or other facility, including a facility used for the provision of

utility or other services or transportation of drainage, sewage or other liquids, for any public

purpose, Grantee shall, upon request, except as otherwise hereinafter provided, at its sole

expense remove or relocate as necessary its poles, wires, cables, underground conduits,

vaults, pedestals, manholes and any other facilities which it has installed. Nothing herein

shall mandate that City provide reimbursement to Grantee for the costs of such relocation

and removal. However, if the City makes available funds for the cost of placing facilities

underground, nothing herein shall preclude the Grantee from participating in such funding

to the extent consistent with the City Code or Applicable Laws.

(b) Utilities and Other Franchisees. If, during the term of the Franchise, another

entity which holds a franchise or any utility requests Grantee to remove or relocate such

facilities to accommodate the construction, maintenance or repair of the requesting party’s

facilities, or their more efficient use, or to “make ready” the requesting party’s facilities for

use by others, or because Grantee is using a facility which the requesting party has a right

or duty to remove, Grantee shall do so. The companies involved may decide among

themselves who is to bear the cost of removal or relocation, pursuant to City Code, and

provided that the City shall not be liable for such costs.

(c) Notice to Remove or Relocate. Any Person requesting Grantee to remove

or relocate its facilities shall give Grantee no less than forty-five (45) Days advance written

notice to Grantee advising Grantee of the date or dates removal or relocation is to be

undertaken; provided, that no advance written notice shall be required in emergencies or

in cases where public health and safety or property is endangered.

(d) Failure by Grantee to Remove or Relocate. If Grantee fails, neglects or

refuses to remove or relocate its facilities as directed by the City; or in emergencies or

where public health and safety or property is endangered, the City may do such work or

cause it to be done, and the cost thereof to the City shall be paid by Grantee. If Grantee

fails, neglects or refuses to remove or relocate its facilities as directed by another franchisee

or utility, that franchisee or utility may do such work or cause it to be done, and if Grantee

would have been liable for the cost of performing such work, the cost thereof to the party

performing the work or having the work performed shall be paid by Grantee.

(e) Procedure for Removal of Cable. Grantee shall not remove any

underground cable or conduit which requires trenching or other opening of the Streets

along the extension of cable to be removed, except as hereinafter provided. Grantee may

remove any underground cable from the Streets which has been installed in such a manner

that it can be removed without trenching or other opening of the Streets along the extension

of cable to be removed. Subject to Applicable Law, Grantee shall remove, at its sole cost

and expense, any underground cable or conduit by trenching or opening of the Streets along

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the extension thereof or otherwise which is ordered to be removed by the City based upon

a determination, in the sole discretion of the City, that removal is required in order to

eliminate or prevent a hazardous condition. Underground cable and conduit in the Streets

which is not removed shall be deemed abandoned and title thereto shall be vested in the

City.

(f) Movement of Buildings. Grantee shall, upon request by any Person holding

a building moving permit, franchise or other approval issued by the City, temporarily

remove, raise or lower its wire to permit the movement of buildings. The expense of such

removal, raising or lowering shall be paid by the Person requesting same, and Grantee shall

be authorized to require such payment in advance. The City shall require all building

movers to provide not less than fifteen (15) Days’ notice to the cable company to arrange

for such temporary wire changes.

SECTION 4 REMOVAL OR ABANDONMENT OF SYSTEM

4.1 Removal of Cable System. In the event that: (l) the use of the Cable System is

discontinued for any reason for a continuous period of twelve (12) months; or (2) the Cable System

has been installed in a Street without complying with the requirements of this Franchise, Grantee,

at its expense shall, at the demand of the City remove promptly from the Streets all of the Cable

System other than any which the City may permit to be abandoned in place. In the event of any

such removal Grantee shall promptly restore the Street to a condition as nearly as possible to its

prior condition the Street or other public places in the City from which the System has been

removed. However, Grantee shall have no obligation to remove the Cable System where it utilizes

the system to provide other non-cable services and has any other authority under applicable law to

maintain facilities in the public rights-of-way, or where Grantee is able to find a purchaser of the

Cable System who holds such authorization.

4.2 Abandonment of Cable System. In the event of Grantee’s abandonment of the

Cable System, City shall have the right to require Grantee to conform to the state right-of-way

rules, Minn. Rules, Chapter 7819. The Cable System to be abandoned in place shall be abandoned

in the manner prescribed by the City. Grantee may not abandon any portion of the System without

having first given three (3) months written notice to the City. Grantee may not abandon any portion

of the System without compensating the City for damages resulting from the abandonment.

4.3 Removal after Abandonment or Termination. If Grantee has failed to

commence removal of System, or such part thereof as was designated by City, within thirty (30)

Days after written notice of City’s demand for removal consistent with Minn. Rules, Ch. 7819, is

given, or if Grantee has failed to complete such removal within twelve (12) months after written

notice of City’s demand for removal is given, City shall have the right to apply funds secured by

the letter of credit and performance bond toward removal and/or declare all right, title, and interest

to the Cable System to be in City with all rights of ownership including, but not limited to, the

right to operate the Cable System or transfer the Cable System to another for operation by it.

4.4 City Options for Failure to Remove Cable System. If Grantee has failed to

complete such removal within the time given after written notice of the City’s demand for removal

is given, the City shall have the right to exercise one of the following options:

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(a) Declare all right, title and interest to the System to be in the City or its

designee with all rights of ownership including, but not limited to, the right to operate the

System or transfer the System to another for operation by it; or

(b) Declare the System abandoned and cause the System, or such part thereof

as the City shall designate, to be removed at no cost to the City. The cost of said removal

shall be recoverable from the security fund, indemnity and penalty section provided for in

this Franchise or from Grantee directly.

(c) Upon termination of service to any Subscriber, Grantee shall promptly

remove all its facilities and equipment from within the dwelling of a Subscriber who owns

such dwelling upon his or her written request, except as provided by Applicable Law. Such

Subscribers shall be responsible for any costs incurred by Grantee in removing the facilities

and equipment.

4.5 System Construction and Equipment Standards. The Cable System shall be

installed and maintained in accordance with standard good engineering practices and shall

conform, when applicable, with the National Electrical Safety Code, the National Electrical Code

and any applicable FCC Rules and Regulations.

4.6 System Maps and Layout. Grantee shall maintain complete and accurate system

maps, which shall include trunks, distribution lines, and nodes. Such maps shall include up-to-

date route maps showing the location of the Cable System adjacent to the Streets. Grantee shall

make all maps available for review by the appropriate City personnel.

SECTION 5 SYSTEM DESIGN AND CAPACITY

5.1 Availability of Signals and Equipment.

(a) The Cable System utilizes a Fiber to the Fiber node architecture, with Fiber

Optic cable deployed from Grantee’s Headend to Grantee’s Fiber nodes, tying into

Grantee’s coaxial Cable System serving Subscribers. The System is currently passing a

minimum of 750 MHz (with a minimum passband of between 50 and 750 MHz) and shall

be maintained to provide to Subscribers at least 200 or more activated minimum

downstream video Channels, or such comparable video viewing capability as is provided

in light of developing technologies and video distribution practices in the future.

(b) The entire System shall be technically capable of transmitting industry-

standard digital television signals in a manner and quality consistent with applicable FCC

regulations.

(c) Grantee agrees to maintain the Cable System in a manner consistent with,

or in excess of the specifications in Section 5.1 (a) and (b) throughout the term of the

Franchise with sufficient capability and technical quality to enable the implementation and

performance of all the requirements of this Franchise, including the Exhibits hereto, and in

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a manner which meets or exceeds FCC technical quality standards at 47 C.F.R. § 76

Subpart K, regardless of the particular format in which a Signal is transmitted.

5.2 Equal and Uniform Service. Grantee shall provide access to equal and uniform

Cable Service throughout the City to the extent required by applicable law.

5.3 System Specifications.

(a) System Maintenance. In all its construction and service provision activities,

Grantee shall meet or exceed the construction, technical performance, extension and

service requirements set forth in this Franchise.

(b) Emergency Alert Capability. At all times during the term of this Franchise,

Grantee shall provide and maintain an Emergency Alert System (EAS) consistent with

applicable Federal law and regulations including 47 C.F.R., Part 11, and any Minnesota

State Emergency Alert System requirements. The City may identify authorized emergency

officials for activating the EAS insofar as the City’s process is consistent with the

Minnesota State Emergency Statewide Plan (“EAS Plan”).

(c) Standby Power. Grantee shall provide standby power generating capacity at

the Cable System control center and at all hubs. Grantee shall maintain standby power

system supplies, rated at least at two (2) hours duration, throughout the trunk and

distribution networks. In addition, Grantee shall have in place throughout the Franchise

term a plan, and all resources necessary for implementation of the plan, for dealing with

outages of more than two (2) hours.

(d) Technical Standards. The technical standards used in the operation of the

Cable System shall comply, at minimum, with the technical standards promulgated by the

FCC relating to Cable Systems pursuant to Title 47, Section 76, Subpart K of the Code of

Federal Regulations, as may be amended or modified from time to time, which regulations

are expressly incorporated herein by reference. The Cable System shall be installed and

maintained in accordance with standard good engineering practices and shall conform with

the National Electrical Safety Code and all other Applicable Laws governing the

construction of the Cable System.

5.4 Performance Testing. Grantee shall perform all system tests at the intervals

required by the FCC, and all other tests reasonably necessary to determine compliance with

technical standards required by this Franchise.

5.5 Special Testing.

(a) Throughout the term of this Franchise, City shall have the right to inspect

all construction or installation work performed pursuant to the provisions of the Franchise.

In addition, City may require special testing of a location or locations within the System if

there is a particular matter of controversy or unresolved complaints regarding such

construction or installation work or pertaining to such location(s). Demand for such special

tests may be made on the basis of complaints received or other evidence indicating an

unresolved controversy or noncompliance. Such tests shall be limited to the particular

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matter in controversy or unresolved complaints. City shall endeavor to so arrange its

request for such special testing so as to minimize hardship or inconvenience to Grantee or

to the Subscribers caused by such testing.

(b) Before ordering such tests, Grantee shall be afforded thirty (30) Days

following receipt of written notice to investigate and, if necessary, correct problems or

complaints upon which tests were ordered. City shall meet with Grantee prior to requiring

special tests to discuss the need for such and, if possible, visually inspect those locations

which are the focus of concern. If, after such meetings and inspections, City wishes to

commence special tests and the thirty (30) Days have elapsed without correction of the

matter in controversy or unresolved complaints, the tests shall be conducted at Grantee’s

expense by Grantee’s qualified engineer. The City shall have a right to participate in such

testing by having an engineer of City’s choosing, and at City’s expense, observe and

monitor said testing.

SECTION 6 PROGRAMMING AND SERVICES

6.1 Categories of Programming Service. Grantee shall provide video programming

services in at least the following broad categories:

Local Broadcast (subject to federal carriage requirements)

Public Broadcast

News and Information

Sports

General Entertainment

Arts/Performance/Humanities

Science/Technology

Children/Family/Seniors

Foreign Language/Ethnic Programming

PEG Access Programming (to the extent required by the Franchise)

Movies

6.2 Changes in Programming Services. Grantee shall provide at least thirty (30)

Days prior written notice to Subscribers and to the City of Grantee’s request to effectively delete

any broad category of programming or any Channel within its control, including all proposed

changes in bandwidth or Channel allocation and any assignments including any new equipment

requirements that may occur as a result of these changes.

6.3 Parental Control Device or Capability. Upon request by any Subscriber, Grantee

shall make available a parental control or lockout device or functionality that will enable the

Subscriber to block all access to any and all Channels without affecting those not blocked. Grantee

shall inform Subscribers of the availability of the lockout device or functionality at the time of

original subscription and annually thereafter.

6.4 Free Cable Service to Public Buildings.

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(a) Throughout the term of this Franchise, Grantee shall provide, free of charge,

one (1) service Drop, up to three (3) Converters if necessary, and Basic Cable Service

(“Complimentary Service”), to all of the sites listed on Exhibit A attached hereto. Grantor

and Grantee do not waive any rights under applicable law regarding Complimentary

Service. Should Grantee elect to begin offsetting the value of Complimentary Service

against Franchise Fees, Grantee shall first provide Grantor with ninety (90) Days prior

notice provided, however, that Grantee shall not offset for Complimentary Service

provided to schools and public libraries during the term of this Franchise.

(b) If any newly installed Drop line to a building listed on Exhibit A exceeds

one hundred twenty-five (125) feet, Grantee will pay the cost of such Drop up to one

hundred twenty-five (125) feet, with the City or other agency paying the remainder, if the

City or other agency provides the necessary attachment point for aerial service or conduit

pathway for underground service. If the necessary pathway is not provided, the City or

other agency shall pay the incremental cost of such Drop in excess of one hundred twenty-

five (125) feet for an aerial service Drop, or in excess of one hundred twenty-five (125)

feet for an underground service Drop. For purposes of this paragraph, “incremental cost”

means Grantee’s actual cost to provide the Drop beyond the applicable distances, with no

mark-up for profit. The recipient of the service will secure any necessary right of entry.

(c) The City or the building occupant shall have the right to extend Cable

Service throughout the building to additional outlets without any fees imposed by Grantee

for the provision of Complimentary Service to such additional outlets. If ancillary

equipment, such as a Converter, is required to receive the signal at additional outlets,

Grantee will provide (in addition to the three (3) devices per site free of charge) additional

devices at Grantee’s lowest residential rate charged within the Twin Cities metropolitan

area.

6.5 Limitation on Free Service. Notwithstanding anything to the contrary set forth in

this section, Grantee shall not be required to provide Complimentary Service to such buildings

unless it is technically feasible. Outlets and maintenance of said Complimentary Service shall be

provided free of fees and charges.

6.6 Annexation. Unless otherwise provided by Applicable Law, including the City

Code, upon the annexation of any additional land area by City, the annexed area shall thereafter

be subject to all the terms of this Franchise upon sixty (60) Days written notification to Grantee of

the annexation by City. Unless otherwise required by Applicable Laws, nothing herein shall

require the Grantee to expand its Cable System to serve, or to offer Cable Service to any area

annexed by the City if such area is then served by another Wireline MVPD franchised to provide

multichannel video programming.

6.7 Line Extension.

(a) Grantee shall construct and operate its Cable System so as to provide Cable

Service within the Franchise Area where there exists a density equivalent of seven (7)

dwelling units per one-quarter (1/4) mile of feeder cable as measured from the nearest

active plant of the Cable System if the extension is to be constructed using aerial plant, and

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nine (9) dwelling units per one-quarter (1/4) mile of feeder cable as measured from the

nearest active plant if the extension is to be constructed using underground plant. The City,

for its part, shall endeavor to exercise reasonable efforts to require developers and utility

companies to provide the Grantee with at least fifteen (15) Days advance notice of an

available open trench for the placement of necessary cable.

(b) Any residential unit located within one hundred twenty-five (125) feet from

the nearest point of access on the Street from which the Cable System is designed to serve

the site shall be connected to the Cable System at no charge other than the standard

installation charge. Grantee shall, upon request by any potential Subscriber residing in

City beyond the one hundred twenty-five (125) foot limit, extend service to such Subscriber

provided that the Subscriber shall pay the net additional Drop costs, unless the Grantee

agrees to waive said costs. To the extent consistent with Applicable Laws, Grantee agrees

that it shall impose installation costs for non-standard installations in a uniform and

nondiscriminatory manner throughout the City.

6.8 Nonvoice Return Capability. Grantee is required to use cable and associated

electronics having the technical capacity for nonvoice return communications.

SECTION 7 PUBLIC, EDUCATIONAL AND GOVERNMENTAL ACCESS

7.1 Number of PEG Access Channels. Upon the Effective Date of this Franchise,

Grantee will make available three (3) PEG Access Channels. Two (2) channels will be made

available in high-definition (HD) format and will also be simulcast in Standard Definition (SD).

Grantee shall provide the Access Channels on the Basic Tier or such other most-basic tier of

service as may be offered by Grantee in accordance with the Cable Act, Section 611, and as further

set forth in this Section 7.

(a) PEG Access Channels and programming may be delivered by City to

Grantee in SD or HD format. Grantee shall provide all necessary transmission equipment

from the demarcation point and throughout Grantee’s distribution system, in order to

deliver the PEG Access Channels to Subscribers. Access Channel Signals delivered in HD

format to Grantee shall not require Grantee to deliver such HD signals to Subscribers

except as set forth in this Section 7.

(b) For purposes of this Franchise, an HD signal refers to a television signal

delivering picture resolution of either 720p or greater, or such other resolution in this same

range that company utilizes for other similar non-sport, non-movie programming channels

on the Cable System, whichever is greater.

7.2 HD PEG Channels.

(a) Upon the Effective Date of this Franchise, and after one hundred twenty

(120) Days’ notice, Grantee will make available two (2) HD PEG channels to City. The

launch of each HD PEG channel will be conditioned upon the City affirming in writing to

Grantee that at least 80 percent of the channel’s content is presently produced in HD.

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(b) On or after January 1, 2021, and after one hundred twenty (120) Days’

notice, Grantee will make available one (1) additional HD PEG channel to the City. The

launch of the third HD PEG channel will be conditioned upon the City affirming in writing

to Grantee that at least 80 percent of the channel’s content is presently produced in HD.

Following implementation of the HD PEG Channel as set forth in this section 7.2(b), the

City will have three (3) HD PEG Channels and will simulcast the same three (3) Channels

in SD.

(c) The City acknowledges that receipt of an HD format PEG Access Channel

may require Subscribers to buy or lease special equipment, or pay additional HD charges

applicable to all HD services.

(c) Any costs of end-user equipment associated with the delivery of SD PEG

channels in HD format beyond the Demarcation Point shall be borne by the Grantor, and

may be paid for out of PEG funds.

(d) The Grantor is responsible for acquiring all equipment necessary to produce

programming in HD and it may be paid for out of PEG funds.

(d) Grantee shall have the right to use any technology to deploy or deliver HD

signals (including selection of compression, utilization of IP and other processing characteristics)

so long as it produces signal quality for the consumer that is reasonably comparable (from the

viewer’s standpoint) and functionally equivalent to similar commercial HD signals carried on the

cable system.

7.3 Control of PEG Access Channels. The control and administration of the PEG

Access Channels shall rest with the City. The City may delegate, from time to time over the term

of this Franchise, such control and administration to various entities as determined in City’s sole

discretion.

7.4 Transmission of Access Channels. PEG Access Channels may be used for

transmission of non-video signals in compliance with Applicable Laws. This may include

downstream transmission of data using a protocol such as TCP/IP or current industry standards.

Should Grantee develop the capability to provide bi-directional data transmission, spectrum

capacity shall be sufficient to allow Subscribers to transmit data to PEG facilities.

7.5 PEG Access Channel Locations.

(a) PEG Access Channels shall be carried on the Basic Cable Service tier as set

forth in Section 7.1 herein. Nothing herein precludes the Grantee from charging for

equipment needed for Basic Cable Service. Grantee shall initially continue cablecasting

PEG Access Programming on the Cable System on the same Channel designations as such

programming is cablecast within the City as of the Effective Date. In no event shall any

Access Channel reallocations be made prior to ninety (90) Days written notice to the City

by Grantee, except for circumstances beyond Grantee’s reasonable control. The Access

Channels will be located within reasonable proximity to other commercial video or

broadcast Channels, excluding pay-per-view programming offered by Grantee in the City.

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(b) Grantee agrees not to encrypt the Access Channels differently than other

commercial Channels available on the Cable System.

(c) Grantee shall make reasonable efforts to minimize channel movements for

PEG Access Channels, and shall make reasonable efforts to locate both SD and HD Access

Channels in its lineup in a manner that is easily accessible to subscribers. In the event a

PEG Access Channel is moved, Grantee will pay all reasonable costs or expenses of the

City arising out of the Channel move, including but not limited to, reasonable marketing

and constituency notification costs, up to a maximum of $1,500.

7.6 Navigation to Access Channels/Electronic Programming Guide. Grantee

agrees that if it utilizes a visual interface under its control on its Cable System for all Channels,

the PEG Access Channels shall be treated in a non-discriminatory fashion consistent with

Applicable Laws so that Subscribers will have ready access to PEG Access Channels. Within

sixty (60) Days of the Effective Date, Grantee will make available to Grantor the ability to place

PEG channel programming information on the interactive channel guide via the electronic

programming guide (“EPG”) vendor (“EPG provider”) that Grantee utilizes to provide the guide

service. Grantee will be responsible for providing the designations and instructions necessary for

the PEG Access Channels to appear on the EPG. All costs and operational requirements of the

EPG provider shall be the responsibility of the Grantor. Grantor acknowledges that the EPG is not

technically possible for all PEG Access programming, and that Grantee is not responsible for

operations of the EPG provider.

7.7 Ownership of Access Channels. Grantee does not relinquish its ownership of or

ultimate right of control over a Channel by designating it for PEG use. A PEG access user –

whether an individual, educational or governmental user – acquires no property or other interest

by virtue of the use of a Channel position so designated. Grantee shall not exercise editorial control

over any public, educational, or governmental use of a Channel position, except Grantee may

refuse to transmit any public access program or portion of a public access program that contains

obscenity, indecency, or nudity in violation of Applicable Law.

7.8 Noncommercial Use of PEG. Permitted noncommercial uses of the PEG Access

Channels shall include by way of example and not limitation: (1) the identification of financial

supporters similar to what is provided on public broadcasting stations; or (2) the solicitation of

financial support for the provision of PEG programming by the City or third party users for

charitable, educational or governmental purposes; or (3) programming offered by accredited, non-

profit, educational institutions which may, for example, offer telecourses over a PEG Access

Channel.

7.9 Dedicated Fiber Return Lines. Grantee will maintain all existing fiber paths in

place as of the Effective Date to facilitate PEG origination/return capacity in the City. Such fiber

returns paths are listed in Exhibit A attached hereto. Grantee shall not be responsible for fiber

“replacement” but will handle any damage and all maintenance on the existing fiber. Grantee

anticipates, but cannot guarantee, that that this will result in minimal fiber expenditures by the City

over the Franchise term.

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7.10 Interconnection. Grantee shall continue to make the fiber loop known as the

PRIMSA Ring available to City until the network equipment servicing the PRIMSA Ring as of

the Effective Date is at the end of life. The City can use the PRIMSA Ring to send and receive

live and recorded programming for playback. Grantee shall provide City access to the PRIMSA

Ring at an agreed upon Demarcation Point. Grantee will provide use of and maintain the PRIMSA

Ring free of charge but Grantee will not be obligated to replace network equipment on the

PRISMA Ring or for any equipment on the City’s side of the Demarcation Point.

7.11 Ancillary Equipment. Any ancillary equipment operated by Grantee for the

benefit of PEG Access Channels on Grantee’s fiber paths or Cable System, whether referred to

switchers, routers or other equipment, will be maintained by Grantee, at no cost to the City or

schools for the life of the Franchise. Grantee is responsible for any ancillary equipment on its side

of the demarcation point and the City or school is responsible for all other production/playback

equipment.

7.12 Access Channel Carriage.

(a) Grantee shall provide all necessary transmission equipment from the

demarcation point and throughout Grantee’s distribution system in order to deliver the PEG

Access Channels. Any and all costs associated with any modification of the Access

Channels or signals after the Access Channels/signals leave the City’s designated playback

facilities, or any designated playback center authorized by the City shall be borne entirely

by Grantee. Grantee shall not cause any programming to override PEG programming on

any Access Channel, except by oral or written permission from the City, with the exception

of emergency alert signals.

(b) The City may request and Grantee shall provide an additional SD Access

Channel when the cumulative time on all the existing Access Channels combined meets

the following standard: whenever one (1) of the Access Channels in use during eighty

percent (80%) of the weekdays, Monday through Friday, for eighty percent (80%) of the

time during a consecutive three (3) hour period for six (6) weeks running, and there is a

demand for use of an additional Channel for the same purpose, the Grantee has six (6)

months in which to provide a new, Access Channel for the same purpose; provided that,

the provision of the additional Channel or Channels does not require the Cable System to

install Converters.

(c) The City or its designee shall be responsible for developing, implementing,

interpreting and enforcing rules for PEG Access Channel use.

(d) The Grantee shall monitor the Access Channels for technical quality to

ensure that they meet FCC technical standards including those applicable to the carriage of

Access Channels, provided however, that the Grantee is not responsible for the production

quality of PEG programming productions. The City, or its designee, shall be responsible

for the production and quality of all PEG access programming. Grantee shall carry all

components of the standard definition of Access Channel including, but not limited to,

closed captioning, stereo audio and other elements associated with the programming.

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7.13 Access Channel Support.

(a) Effective with the first Subscriber bill after the Effective Date of this

Franchise, Grantee shall pay to City $1.39 per subscriber, per month in support of PEG

(“PEG Fee”) for the duration of this Franchise. The PEG Fee may be categorized, itemized,

and passed through to Subscribers as permissible, in accordance with 47 U.S.C. §542 or

other Applicable Laws. Payments pursuant to this subsection shall be paid quarterly to the

City (or its designated access entity) on the same schedule as the Franchise Fee payments.

(b) The PEG Fee may be used by City to fund PEG expenditures in accordance

with Applicable Law.

(c) The PEG Fee is not part of the Franchise Fee and instead falls within one or

more of the exceptions in 47 U.S.C. § 542. The PEG Fee may be categorized, itemized,

and passed through to Subscribers as permissible, in accordance with 47 U.S.C. § 542 or

other Applicable Laws. Grantee shall pay the PEG Fee to the City quarterly at the same

time as the payment of Franchise Fees under Section 16.1 of the Franchise. Grantee agrees

that it will not offset or reduce its payment of past, present or future Franchise Fees required

as a result of its obligation to remit the PEG Fee.

7.14 PEG Technical Quality.

(a) Grantee shall not be required to carry a PEG Access Channel in a higher

quality format than that of the Channel Signal delivered to Grantee, but Grantee shall not

implement a change in the method of delivery of Access Channels that results in a material

degradation of signal quality or impairment of viewer reception of Access Channels,

provided that this requirement shall not prohibit Grantee from implementing new

technologies also utilized for commercial Channels carried on its Cable System. Grantee

shall meet FCC signal quality standards when offering Access Channels on its Cable

System and shall continue to comply with closed captioning pass-through requirements.

There shall be no significant deterioration in an Access Channels signal from the point of

origination upstream to the point of reception downstream on the Cable System.

(b) Within twenty-four (24) hours of a written or e-mailed request from City to

the Grantee identifying a technical problem with a Access Channel and requesting

assistance, Grantee will provide technical assistance or diagnostic services to determine

whether or not a problem with a PEG signal is the result of matters for which Grantee is

responsible and if so, Grantee will take prompt corrective action. If the problem persists

and there is a dispute about the cause, then the parties shall meet with engineering

representation from Grantee and the City in order to determine the course of action to

remedy the problem.

7.15 Change in Technology. In the event Grantee makes any change in the Cable

System and related equipment and facilities or in its signal delivery technology, which requires

the City to obtain new equipment in order to be compatible with such change for purposes of

transport and delivery of the Access Channels, Grantee shall, at its own expense and free of charge

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to City or its designated entities, purchase such equipment as may be necessary to facilitate the

cablecasting of the Access Channels in accordance with the requirements of the Franchise.

7.16 Relocation of Grantee’s Headend. In the event Grantee relocates its headend,

Grantee will be responsible for replacing or restoring the existing dedicated fiber connections at

Grantee’s cost so that all the functions and capacity remain available, operate reliably and satisfy

all applicable technical standards and related obligations of the Franchise free of charge to the City

or its designated entities.

7.17 Regional Channel Six. Grantee shall make available Regional Channel Six as long

as it is required to do so by Applicable Law.

7.18 Compliance with Minnesota Statutes Chapter 238. In addition to the

requirements contained in this Section 7 of this Franchise, Grantee and City shall comply with the

PEG requirements mandated by Minn. Stat. § 238.084.

SECTION 8 REGULATORY PROVISIONS

8.1 Regulation of Rates and Charges.

(a) Right to Regulate. The City reserves the right to regulate rates or charges

for any Cable Service within the limits of Applicable Law, to enforce rate regulations

prescribed by the FCC, and to establish procedures for said regulation or enforcement.

(b) Notice of Change in Rates and Charges. Throughout the term of this

Franchise, Grantee shall give the City and all Subscribers within the City at least thirty (30)

Days’ notice of any intended modifications or additions to Subscriber rates or charges.

Nothing in this subsection shall be construed to prohibit the reduction or waiving of rates

or charges in conjunction with promotional campaigns for the purpose of attracting

Subscribers or users.

(c) Rate Discrimination Prohibited. Within any category of Subscribers,

Grantee shall not discriminate among Subscribers with regard to rates and charges made

for any service based on considerations of race, color, creed, sex, marital or economic

status, national origin, sexual preference, or (except as allowed by Applicable Law)

neighborhood of residence, except as otherwise provided herein; and for purposes of setting

rates and charges, no categorization of Subscribers shall be made by Grantee on the basis

of those considerations. Nevertheless, Grantee shall be permitted to establish (1)

discounted rates and charges for providing Cable Service to low-income, handicapped, or

low-income elderly Subscribers, (2) promotional rates, and (3) bulk rate and package

discount pricing.

SECTION 9 BOND

9.1 Performance Bond. Upon the Effective Date of this Franchise and at all times

thereafter City reserves the right to impose on Grantee an obligation to file with Commission, on

behalf of all Member Cities, a bond in the amount of $100,000.00 in a form and with such sureties

as reasonably acceptable to Commission. This bond will be conditioned upon the faithful

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performance by the Grantee of its Franchise obligations and upon the further condition that in the

event Grantee shall fail to comply with any law, ordinance or regulation governing the Franchise,

there shall be recoverable jointly and severally from the principal and surety of the bond any

damages or loss suffered by City as a result, including the full amount of any compensation,

indemnification or cost of removal of any property of Grantee, including a reasonable allowance

for attorneys' fees and costs (with interest at two percent (2%) in excess of the then prime rate), up

to the full amount of the bond, and which bond shall further guarantee payment by Grantee of all

claims, liens and taxes, due City which arise by reason of the construction, operation, or

maintenance of the Cable System.

9.2 Rights. The rights reserved by City with respect to the bond are in addition to all

other rights the City may have under this Franchise or any other law.

9.3 Reduction of Bond Amount. City may, in its sole discretion, reduce the amount

of the bond.

SECTION 10 SECURITY FUND

10.1 Security Fund. If there is an uncured breach by Grantee of a material provision of

this Franchise or a pattern of repeated violations of any provision(s) of this Franchise, then Grantee

shall, upon written request, establish and provide to the City, as security for the faithful

performance by Grantee of all of the provisions of this Franchise, an irrevocable letter of credit

from a financial institution satisfactory to the City in the amount of Twenty-five Thousand and

No/100 Dollars ($25,000.00). In no event shall Grantee fail to post a Twenty-five Thousand and

No/100 Dollar ($25,000.00) letter of credit within thirty (30) Days receipt of a notice of franchise

violation pursuant to this Section 10.1. Failure to post said letter of credit shall constitute a separate

material violation of this Franchise, unless the breach is cured within such thirty (30) Day period

or longer period allowed under the Franchise. The letter of credit shall serve as a common security

fund for the faithful performance by Grantee of all the provisions of this Franchise and compliance

with all orders, permits and directions of the City and the payment by Grantee of any claim, liens,

costs, expenses and taxes due the City which arise by reason of the construction, operation or

maintenance of the Cable System. Interest on this deposit shall be paid to Grantee by the bank on

an annual basis. The security may be terminated by the Grantee upon the resolution of the alleged

noncompliance. The obligation to establish the security fund required by this paragraph is

unconditional. The fund must be established in those circumstances where Grantee disputes the

allegation that it is not in compliance, and maintained for the duration of the dispute. If Grantee

fails to establish the security fund as required, the City may take whatever action is appropriate to

require the establishment of that fund and may recover its costs, reasonable attorneys’ fees, and an

additional penalty of Two Thousand Dollars ($2,000) in that action.

10.2 Withdrawal of Funds. The irrevocable letter of credit shall permit the City to

withdraw funds upon demand (sight draft). Grantee shall not use the security fund for other

purposes and shall not assign, pledge or otherwise use this security fund as security for any

purpose.

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10.3 Restoration of Funds. Within ten (10) Days after notice to it that any amount has

been withdrawn by the City from the security fund pursuant to 10.4 of this section, Grantee shall

deposit a sum of money sufficient to restore such security fund to the required amount.

10.4 Liquidated Damages. In addition to recovery of any monies owed by Grantee to

City or damages to City as a result of any acts or omissions by Grantee pursuant to the Franchise,

City in its sole discretion may charge to and collect from the security fund the following liquidated

damages:

(a) For failure to provide data, documents, reports or information or to

cooperate with City during an application process or System review, the liquidated damage

shall be One Hundred Dollars ($100.00) per Day for each Day, or part thereof, such failure

occurs or continues.

(b) For failure to comply with any of the provisions of this Franchise for which

a penalty is not otherwise specifically provided pursuant to this Paragraph 10.4, the

liquidated damage shall be One Hundred Fifty Dollars ($150.00) per Day for each Day, or

part thereof, such failure occurs or continues.

(c) Forty-five Days following notice from City of a failure of Grantee to

comply with construction, operation or maintenance standards, the liquidated damage shall

be Two Hundred Dollars ($200.00) per Day for each Day, or part thereof, such failure

occurs or continues.

10.5 Maximum 120 Days. Any liquidated damages for any given violation shall be

imposed upon Grantee for a maximum of one hundred twenty (120) Days. If after that amount of

time Grantee has not cured or commenced to cure the alleged breach to the satisfaction of the City,

the City may pursue all other remedies.

10.6 Withdrawal of Funds to Pay Taxes. If Grantee fails to pay to the City any taxes

due and unpaid; or fails to repay to the City, any damages, costs or expenses which the City shall

be compelled to pay by reason of any act or default of the Grantee in connection with this

Franchise; or fails, after thirty (30) Days notice of such failure by the City to comply with any

provision of the Franchise which the City reasonably determines can be remedied by an

expenditure of the security, the City may then withdraw such funds from the security fund.

Payments are not Franchise Fees as defined in Section 16 of this Franchise.

10.7 Procedure for Draw on Security Fund. Whenever the City finds that Grantee has

allegedly violated one (1) or more terms, conditions or provisions of this Franchise, a written notice

shall be given to Grantee. The written notice shall describe in reasonable detail the alleged

violation so as to afford Grantee an opportunity to remedy the violation. Grantee shall have thirty

(30) Days subsequent to receipt of the notice in which to correct the violation before the City may

require Grantee to make payment of damages, and further to enforce payment of damages through

the security fund. Grantee may, within ten (10) Days of receipt of notice, notify the City that there

is a dispute as to whether a violation or failure has, in fact, occurred. Such notice by Grantee shall

specify with particularity the matters disputed by Grantee and shall stay the running of the above-

described time.

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(a) City shall hear Grantee’s dispute at the next regularly scheduled or specially

scheduled Council meeting. Grantee shall have the right to speak and introduce evidence.

The City shall determine if Grantee has committed a violation and shall make written

findings of fact relative to its determination. If a violation is found, Grantee may petition

for reconsideration.

(b) If after hearing the dispute, the claim is upheld by the City, then Grantee

shall have thirty (30) Days within which to remedy the violation before the City may

require payment of all liquidated damages due it.

10.8 Time for Correction of Violation. The time for Grantee to correct any alleged

violation may be extended by the City if the necessary action to collect the alleged violation is of

such a nature or character as to require more than thirty (30) Days within which to perform

provided Grantee commences corrective action within fifteen (15) Days and thereafter uses

reasonable diligence, as determined by the City, to correct the violation.

10.9 Grantee’s Right to Pay Prior to Security Fund Draw. Grantee shall have the

opportunity to make prompt payment of any assessed liquidated damages and if Grantee fails to

promptly remit payment to the City, the City may resort to a draw from the security fund in

accordance with the terms of this Section 10 of the Franchise.

10.10 Failure to so Replenish Security Fund. If any security fund is not so replaced,

City may draw on said security fund for the whole amount thereof and hold the proceeds, without

interest, and use the proceeds to pay costs incurred by City in performing and paying for any or all

of the obligations, duties and responsibilities of Grantee under this Franchise that are not

performed or paid for by Grantee pursuant hereto, including attorneys’ fees incurred by the City

in so performing and paying. The failure to so replace any security fund may also, at the option

of City, be deemed a default by Grantee under this Franchise. The drawing on the security fund

by City, and use of the money so obtained for payment or performance of the obligations, duties

and responsibilities of Grantee which are in default, shall not be a waiver or release of such default.

10.11 Collection of Funds Not Exclusive Remedy. The collection by City of any

damages or monies from the security fund shall not affect any other right or remedy available to

City, nor shall any act, or failure to act, by City pursuant to the security fund, be deemed a waiver

of any right of City pursuant to this Franchise or otherwise. Notwithstanding this section, however,

should the City elect to impose liquidated damages, that remedy shall remain the City’s exclusive

remedy for the one hundred twenty (120) Day period set forth in Section 10.5.

SECTION 11 DEFAULT

11.1 Basis for Default. City shall give written notice of default to Grantee if City, in its

sole discretion, determines that Grantee has:

(a) Violated any material provision of this Franchise or the acceptance hereto

or any rule, order, regulation or determination of the City, state or federal government, not

in conflict with this Franchise;

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(b) Attempted to evade any provision of this Franchise or the acceptance

hereof;

(c) Practiced any fraud or deceit upon City or Subscribers;

(d) Made a material misrepresentation of fact in the application for or

negotiation of this Franchise; or

(e) Incurred a twelve (12) month or more delay in the construction schedule.

11.2 Default Procedure. If Grantee fails to cure such default within thirty (30) Days

after the giving of such notice (or if such default is of such a character as to require more than

thirty (30) Days within which to cure the same, and Grantee fails to commence to cure the same

within said thirty (30) Day period and thereafter fails to use reasonable diligence, in City’s sole

opinion, to cure such default as soon as possible), then, and in any event, such default shall be a

substantial breach and City may elect to terminate the Franchise. The City may place the issue of

revocation and termination of this Franchise before the governing body of City at a regular

meeting. If City decides there is cause or reason to terminate, the following procedure shall be

followed:

(a) City shall provide Grantee with a written notice of the reason or cause for

proposed termination and shall allow Grantee a minimum of thirty (30) Days subsequent

to receipt of the notice in which to correct the default.

(b) Grantee shall be provided with an opportunity to be heard at a public hearing

prior to any decision to terminate this Franchise.

(c) If, after notice is given and an opportunity to cure, at Grantee’s option, a

public hearing is held, and the City determines there was a violation, breach, failure, refusal

or neglect, the City may declare by resolution the Franchise revoked and of no further force

and effect unless there is compliance within such period as the City may fix, such period

may not be less than thirty (30) Days provided no opportunity for compliance need be

granted for fraud or misrepresentation.

11.3 Mediation. If the Grantee and City are unable to resolve a dispute through informal

negotiations during the period of thirty (30) Days following the submission of the claim giving

rise to the dispute by one (1) party to the other, then unless that claim has been waived as provided

in the Franchise, such claim may be subject to mediation if jointly agreed upon by both parties.

Mutually agreed upon Mediation shall stay other enforcement remedies of the parties for a period

of ninety (90) Days from the date of filing, unless stayed for a longer period by agreement of the

Grantee and City. The Grantee and City shall each pay one-half of the mediator’s fee and any

filing fees. The mediation shall be held in the City unless another location is mutually agreed

upon. Agreements reached in mediation shall be enforceable as a settlement agreement in any

court having jurisdiction thereof. Nothing herein shall serve to modify or on any way delay the

franchise enforcement process set forth in Section 10 of this Franchise.

11.4 Failure to Enforce. Grantee shall not be relieved of any of its obligations to comply

promptly with any provision of the Franchise by reason of any failure of the City to enforce prompt

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compliance, and City’s failure to enforce shall not constitute a waiver of rights or acquiescence in

Grantee’s conduct.

11.5 Compliance with the Laws.

(a) If any federal or state law or regulation shall require or permit City or

Grantee to perform any service or act or shall prohibit City or Grantee from performing

any service or act which may be in conflict with the terms of this Franchise, then as soon

as possible following knowledge thereof, either party shall notify the other of the point in

conflict believed to exist between such law or regulation. Grantee and City shall conform

to state laws and rules regarding cable communications not later than one (1) year after

they become effective, unless otherwise stated, and shall conform to federal laws and

regulations regarding cable as they become effective.

(b) If any term, condition or provision of this Franchise or the application

thereof to any Person or circumstance shall, to any extent, be held to be invalid or

unenforceable, the remainder hereof and the application of such term, condition or

provision to Persons or circumstances other than those as to whom it shall be held invalid

or unenforceable shall not be affected thereby, and this Franchise and all the terms,

provisions and conditions hereof shall, in all other respects, continue to be effective and

complied with provided the loss of the invalid or unenforceable clause does not

substantially alter the agreement between the parties. In the event such law, rule or

regulation is subsequently repealed, rescinded, amended or otherwise changed so that the

provision which had been held invalid or modified is no longer in conflict with the law,

rules and regulations then in effect, said provision shall thereupon return to full force and

effect and shall thereafter be binding on Grantee and City.

SECTION 12 FORECLOSURE AND RECEIVERSHIP

12.1 Foreclosure. Upon the foreclosure or other judicial sale of the Cable System,

Grantee shall notify the City of such fact and such notification shall be treated as a notification

that a change in control of Grantee has taken place, and the provisions of this Franchise governing

the consent to transfer or change in ownership shall apply without regard to how such transfer or

change in ownership occurred.

12.2 Receivership. The City shall have the right to cancel this Franchise subject to any

applicable provisions of state law, including the Bankruptcy Act, one hundred twenty (120) Days

after the appointment of a receiver or trustee to take over and conduct the business of Grantee,

whether in receivership, reorganization, bankruptcy or other action or proceeding, unless such

receivership or trusteeship shall have been vacated prior to the expiration of said one hundred

twenty (120) Days, or unless:

(a) Within one hundred twenty (120) Days after his election or appointment,

such receiver or trustee shall have fully complied with all the provisions of this Franchise

and remedied all defaults thereunder; and,

(b) Such receiver or trustee, within said one hundred twenty (120) Days, shall

have executed an agreement, duly approved by the Court having jurisdiction in the

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premises, whereby such receiver or trustee assumes and agrees to be bound by each and

every provision of this Franchise.

SECTION 13 REPORTING REQUIREMENTS

13.1 Quarterly Reports. Within forty-five (45) calendar days after the end of each

calendar quarter, Grantee shall submit to the City along with its Franchise Fee payment a report

showing the basis for computation of such fees prepared by an officer of Grantee showing the basis

for the computation of the Franchise Fees paid during that period in a form and substance

substantially equivalent to Exhibit B attached hereto. This report shall separately indicate revenues

received by Grantee within the City including, but not limited to such items as listed in the

definition of “Gross Revenues” at Section 1 of this Franchise.

13.2 Monitoring and Compliance Reports. Upon request, but no more than once a

year, Grantee shall provide a written report of any and all FCC technical performance tests for the

residential network required in FCC Rules and Regulations as now or hereinafter constituted.

13.3 Reports. Upon request of the City and in no event later than thirty (30) Days from

the date of receipt of such request, Grantee shall, free of charge, prepare and furnish to the City,

such additional reports as may be reasonably necessary, upon demonstrated need, to ensure

compliance with the terms of this Franchise. Grantee and City may in good faith agree upon taking

into consideration Grantee’s need for the continuing confidentiality as prescribed herein. Neither

City nor Grantee shall unreasonably demand or withhold information requested pursuant with the

terms of this Franchise.

SECTION 14 CUSTOMER SERVICE POLICIES

14.1 Response to Customers and Cooperation with City. Grantee shall promptly

respond to all requests for service, repair, installation and information from Subscribers. Grantee

acknowledges the City’s interest in the prompt resolution of all cable complaints and shall work

in close cooperation with the City to resolve complaints.

14.2 Definition of “Complaint.” For the purposes of Section 14, with the exception of

Subsection 14.5, a “complaint” shall mean any communication to the City by a Subscriber or a

Person who has requested Cable Service; a Person expressing dissatisfaction with any Cable

Service, performance, or lack thereof, by Grantee under the obligations of this Franchise.

14.3 Customer Service Agreement and Written Information. Grantee shall provide

to Subscribers a comprehensive service agreement for use in establishing Subscriber service.

Written information shall, at a minimum, contain the following information:

(a) Services to be provided and rates for such services.

(b) Billing procedures.

(c) Service termination procedure.

(d) Change in service notifications.

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(e) Liability specifications.

(f) Converter/Subscriber terminal equipment policy.

(g) How complaints are handled including Grantee’s procedure for

investigation and resolution of Subscriber complaints.

(h) The name, address, and phone number of the Person identified by the City

as responsible for handling cable questions and complaints for the City. This information

shall be prominently displayed and Grantee shall submit the information to the City for

review and approval as to its content and placement on Subscriber billing statements. A

copy of the written information shall be provided to each Subscriber at the time of initial

Connection and any subsequent reconnection.

14.4 Reporting Complaints. The requirements of this Section 14.4 shall be subject to

federal law regarding Subscriber privacy. Grantee shall maintain all Subscriber data available for

City inspection. Subscriber data shall include the date, name, address, telephone number of

Subscriber complaints as well as the subject of the complaint, date and type of action taken to

resolve the complaint, any additional action taken by Grantee or the Subscriber. The data shall be

maintained in a way that allows for simplified access of the data by the City.

Subject to federal law and upon reasonable request by the City, Grantee shall, within a

reasonable amount of time, provide City with such Subscriber data for its review.

14.5 Customer Service Standards. The City hereby adopts the customer service

standards set forth in Part 76, §76.309 of the FCC’s rules and regulations, as amended. Grantee

shall, upon request, which request shall include the reason for the request (such as complaints

received or other reasonable evidence of concern), provide City with information which shall

describe in detail Grantee’s compliance with each and every term and provision of this Section

14.5. Grantee shall comply in all respects with the customer service requirements established by

the FCC and those set forth herein. The City reserves the right to enact additional consumer

protection laws or requirements to the extent such requirements are not inconsistent with, and

preempted by, the FCC’s customer service standards.

14.6 Local Office. Grantee shall maintain a convenient local customer service and bill

payment location for matters such as receiving Subscriber payments, handling billing questions,

equipment replacement and customer service information. Grantee shall comply with the

standards and requirements for customer service set forth below during the term of this Franchise.

14.7 Cable System office hours and telephone availability.

(a) Grantee will maintain a local, toll-free or collect call telephone access line

which will be available to its Subscribers twenty-four (24) hours a Day, seven (7) days a

week.

(i) Trained Grantee representatives will be available to respond to

customer telephone inquiries during Normal Business Hours.

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(ii) After Normal Business Hours, the access line may be answered by

a service or an automated response system, including an answering machine.

Inquiries received after Normal Business Hours must be responded to by a trained

Grantee representative on the next business Day.

(b) Under Normal Operating Conditions, telephone answer time by a customer

representative, including wait time, shall not exceed thirty (30) seconds when the

connection is made. If the call needs to be transferred, transfer time shall not exceed thirty

(30) seconds. These standards shall be met no less than ninety percent (90%) of the time

under Normal Operating Conditions, measured on a quarterly basis.

(c) Grantee shall not be required to acquire equipment or perform surveys to

measure compliance with the telephone answering standards above unless an historical

record of complaints indicates a clear failure to comply.

(d) Under Normal Operating Conditions, the customer will receive a busy

signal less than three percent (3%) of the time.

(e) Customer service center and bill payment locations will be open at least

during Normal Business Hours and will be conveniently located.

14.8 Installations, Outages and Service Calls. Under Normal Operating Conditions,

each of the following standards will be met no less than ninety-five percent (95%) of the time

measured on a quarterly basis:

(a) Standard Installations will be performed within seven (7) business days

after an order has been placed. "Standard" Installations are those that are located up to one

hundred twenty-five (125) feet from the existing distribution system as more specifically

set forth in Section 6.7 (b).

(b) Excluding conditions beyond the control of Grantee, Grantee will begin

working on "Service Interruptions" promptly and in no event later than twenty-four (24)

hours after the interruption becomes known. Grantee must begin actions to correct other

Service problems the next business Day after notification of the Service problem.

(c) The "appointment window" alternatives for Installations, Service calls, and

other Installation activities will be either a specific time or, at maximum, a four (4) hour

time block during Normal Business Hours. (Grantee may schedule Service calls and other

Installation activities outside of Normal Business Hours for the express convenience of the

customer.)

(d) Grantee may not cancel an appointment with a customer after the close of

business on the business Day prior to the scheduled appointment.

(e) If Grantee’s representative is running late for an appointment with a

customer and will not be able to keep the appointment as scheduled, the customer will be

contacted. The appointment will be rescheduled, as necessary, at a time which is

convenient for the customer.

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14.9 Communications between Grantee and Subscribers.

(a) Refunds. Refund checks will be issued promptly, but no later than either:

(i) The customer’s next billing cycle following resolution of the request

or thirty (30) days, whichever is earlier, or

(ii) The return of the equipment supplied by Grantee if Cable Service is

terminated.

(b) Credits. Credits for Cable Service will be issued no later than the customer's

next billing cycle following the determination that a credit is warranted.

14.10 Billing:

(a) Consistent with 47 C.F.R. § 76.1619, bills will be clear, concise and

understandable. Bills must be fully itemized, with itemizations including, but not limited

to, Basic Cable Service and premium Cable Service charges and equipment charges. Bills

will also clearly delineate all activity during the billing period, including optional charges,

rebates and credits.

(b) In case of a billing dispute, Grantee must respond to a written complaint

from a Subscriber within thirty (30) Days.

14.11 Subscriber Information. Grantee will provide written information on each of the

following areas at the time of Installation of Service, at least annually to all Subscribers, and at

any time upon request:

(a) Products and Services offered;

(b) Prices and options for programming services and conditions of subscription

to programming and other services;

(c) Installation and Service maintenance policies;

(d) Instructions on how to use the Cable Service;

(e) Channel positions of programming carried on the System; and

(f) Billing and complaint procedures, including the address and telephone

number of the City's cable office.

Subscribers shall be advised of the procedures for resolution of complaints about the

quality of the television signal delivered by Grantee, including the address of the responsible

officer of the City. Subscribers will be notified of any changes in rates, programming services or

Channel positions as soon as possible in writing. Notice must be given to Subscribers a minimum

of thirty (30) Days in advance of such changes if the change is within the control of Grantee. In

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addition, Grantee shall notify Subscribers thirty (30) Days in advance of any significant changes

in the information required by this Section 14.11.

14.12 Notice or Rate Programming Change. In addition to the requirement of this

Section 14.12 regarding advance notification to Subscribers of any changes in rates, programming

services or Channel positions, Grantee shall give thirty (30) Days written notice to both

Subscribers and the City before implementing any rate or Service change, per FCC requirements.

14.13 Subscriber Contracts. Grantee shall, upon written request, provide the City with

any standard form residential Subscriber contract utilized by Grantee. If no such written contract

exists, Grantee shall file with the City a document completely and concisely stating the length and

terms of the Subscriber contract offered to customers.

14.14 Refund Policy. If a Subscriber’s Cable Service is interrupted or discontinued,

without cause, for twenty-four (24) or more consecutive hours, Grantee shall, upon request by the

Subscriber, credit such Subscriber pro rata for such interruption. For this purpose, every month

will be assumed to have thirty (30) Days.

14.15 Late Fees. Grantee shall comply with all applicable state and federal laws with

respect to any assessment, charge, cost, fee or sum, however characterized, that Grantee imposes

upon a Subscriber for late payment of a bill. The City reserves the right to enforce Grantee’s

compliance with all Applicable Laws to the maximum extent legally permissible.

14.16 Disputes. All Subscribers and members of the general public may direct

complaints, regarding Grantee’s Service or performance to the chief administrative officer of the

City or the chief administrative officer’s designee, which may be a board or Commission of the

City.

14.17 Customer Bills. Customer bills shall be designed in such a way as to present the

information contained therein clearly and comprehensibly to Customers, and in a way that (A) is

not misleading and (B) does not omit material information. Notwithstanding anything to the

contrary in Section 14.10, above, Grantee may, in its sole discretion, consolidate costs on Customer

bills as may otherwise be permitted by Section 622(c) of the Cable Act (47 U.S.C. §542(c)).

14.18 Failure to Resolve Complaints. Grantee shall resolve a complaint within thirty

(30) Days in a manner deemed reasonable by the City under the terms of the Franchise.

14.19 Notification of Complaint Procedure. Grantee shall have printed clearly and

prominently on each Subscriber bill and in the customer service agreement provided for in Section

14.3, the twenty-four (24) hour Grantee phone number for Subscriber complaints. Additionally,

Grantee shall provide information to customers concerning the procedures to follow when they are

unsatisfied with measures taken by Grantee to remedy their complaint. This information will

include the phone number of the City office or Person designated to handle complaints.

14.20 Subscriber Privacy.

(a) To the extent required by Minn. Stat. §238.084 Subd. 1(s) Grantee shall

comply with the following: No signals including signals of a Class IV Channel may be

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transmitted from a Subscriber terminal for purposes of monitoring individual viewing

patterns or practices without the express written permission of the Subscriber. The request

for permission must be contained in a separate document with a prominent statement that

the Subscriber is authorizing the permission in full knowledge of its provisions. Such

written permission shall be for a limited period of time not to exceed one (1) year which

may be renewed at the option of the Subscriber. No penalty shall be invoked for a

Subscriber’s failure to provide or renew such permission. The permission shall be

revocable at any time by the Subscriber without penalty of any kind whatsoever.

(b) No information or data obtained by monitoring transmission of a signal

from a Subscriber terminal, including but not limited to lists of the names and addresses of

Subscribers or any lists that identify the viewing habits of Subscribers shall be sold or

otherwise made available to any party other than to Grantee or its agents for Grantee’s

business use, and also to the Subscriber subject of that information, unless Grantee has

received specific written permission from the Subscriber to make such data available. The

request for permission must be contained in a separate document with a prominent

statement that the Subscriber is authorizing the permission in full knowledge of its

provisions. Such written permission shall be for a limited period of time not to exceed one

(1) year which may be renewed at the option of the Subscriber. No penalty shall be invoked

for a Subscriber’s failure to provide or renew such permission. The permission shall be

revocable at any time by the Subscriber without penalty of any kind whatsoever.

(c) Written permission from the Subscriber shall not be required for the

conducting of system wide or individually addressed electronic sweeps for the purpose of

verifying System integrity or monitoring for the purpose of billing. Confidentiality of such

information shall be subject to the provision set forth in subparagraph (b) of this section.

14.21 Grantee Identification. Grantee shall provide all customer service technicians and

all other Grantee employees entering private property with appropriate picture identification so

that Grantee employees may be easily identified by the property owners and Subscribers.

SECTION 15 SUBSCRIBER PRACTICES

15.1 Subscriber Rates. There shall be no charge for disconnection of any installation

or outlet. If any Subscriber fails to pay a properly due monthly Subscriber fee, or any other

properly due fee or charge, Grantee may disconnect the Subscriber’s service outlet, provided,

however, that such disconnection shall not be effected until after the later of: (i) forty-five (45)

Days after the original due date of said delinquent fee or charge; or (ii) ten (10) Days after delivery

to Subscriber of written notice of the intent to disconnect. If a Subscriber pays before expiration

of the later of (i) or (ii), Grantee shall not disconnect. After disconnection, upon payment in full

of the delinquent fee or charge and the payment of a reconnection charge, Grantee shall promptly

reinstate the Subscriber’s Cable Service.

15.2 Refunds to Subscribers shall be made or determined in the following

manner:

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(a) If Grantee fails, upon request by a Subscriber, to provide any service then

being offered, Grantee shall promptly refund all deposits or advance charges paid for the

service in question by said Subscriber. This provision does not alter Grantee’s

responsibility to Subscribers under any separate contractual agreement or relieve Grantee

of any other liability.

(b) If any Subscriber terminates any monthly service because of failure of

Grantee to render the service in accordance with this Franchise, Grantee shall refund to

such Subscriber the proportionate share of the charges paid by the Subscriber for the

services not received. This provision does not relieve Grantee of liability established in

other provisions of this Franchise.

(c) If any Subscriber terminates any monthly service prior to the end of a

prepaid period, a proportionate amount of any prepaid Subscriber service fee, using the

number of days as a basis, shall be refunded to the Subscriber by Grantee.

SECTION 16 COMPENSATION AND FINANCIAL PROVISIONS

16.1 Franchise Fees. During the term of the Franchise, Grantee shall pay to the City a

Franchise Fee of five percent (5%) of Gross Revenues. If any such law, regulation or valid rule

alters the five percent (5%) Franchise Fee ceiling established by the Cable Act, then the City shall

have the authority to (but shall not be required to) increase the Franchise Fee accordingly, provided

such increase is for purposes not inconsistent with Applicable Law.

(a) Franchise Fees shall be paid quarterly not later than forty-five (45) Days

following the end of a given quarter. In accordance with Section 16 of this Franchise,

Grantee shall file with the City a Franchise Fee payment worksheet, attached as Exhibit B,

signed by an authorized representative of Grantee, which identifies Gross Revenues earned

by Grantee during the period for which payment is made. No acceptance of any payment

shall be construed as an accord that the amount paid is in fact, the correct amount, nor shall

such acceptance of payment be construed as a release of any claim which the City may

have for further or additional sums payable under the provisions of this section.

(b) Neither current nor previously paid Franchise Fees shall be subtracted from

the Gross Revenue amount upon which Franchise Fees are calculated and due for any

period, unless otherwise required by Applicable Law.

(c) Any Franchise Fees owing pursuant to this Franchise which remain unpaid

more than forty-five (45) Days after the dates specified herein shall be delinquent and shall

thereafter accrue interest at twelve percent (12%) per annum or two percent (2%) above

prime lending rate as quoted by the Wall Street Journal, whichever is greater.

16.2 Auditing and Financial Records. Throughout the term of this Franchise, the

Grantee agrees that the City, upon reasonable prior written notice of twenty (20) Days to the

Grantee, may review such of the Grantee’s books and records regarding the operation of the Cable

System and the provision of Cable Service in the Franchise Area which are reasonably necessary

to monitor and enforce Grantee’s compliance with the provisions of this Franchise. Grantee shall

provide such requested information as soon as possible and in no event more than thirty (30) Days

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unless Grantee explains that it is not feasible to meet this timeline and provides a written

explanation for the delay and an estimated reasonable date for when such information will be

provided. All such documents pertaining to financial matters that may be the subject of an

inspection by the City shall be retained by the Grantee for a minimum period of seven (7) years,

pursuant to Minn. Stat. § 541.05. The Grantee shall not deny the City access to any of the Grantee’s

records on the basis that the Grantee’s records are under the control of any parent corporation,

Affiliated entity or a third party. The City may request in writing copies of any such records or

books that are reasonably necessary, and the Grantee shall provide such copies within thirty (30)

Days of the receipt of such request. One (1) copy of all reports and records required under this or

any other section shall be furnished to the City at the sole expense of the Grantee. If the requested

books and records are too voluminous, or for security reasons cannot be copied or removed, then

the Grantee may request, in writing within ten (10) Days of receipt of such request, that the City

inspect them at the Grantee’s local offices or at one of Grantee’s offices more convenient to City

or its duly authorized agent. If any books or records of the Grantee are not kept in such office and

not made available in copies to the City upon written request as set forth above, and if the City

determines that an examination of such records is necessary for the enforcement of this Franchise,

then all reasonable travel expenses incurred in making such examination shall be paid by the

Grantee.

16.3 Review of Record Keeping Methodology. Upon request, Grantee agrees to meet

with a representative of the City to review its methodology of record-keeping, financial reporting,

computing Franchise Fee obligations, and other procedures the understanding of which the City

deems necessary for understanding the meaning of reports and records.

16.4 Audit of Records. The City or its authorized agent may at any time and at the

City’s own expense conduct an independent audit of the revenues of Grantee in order to verify the

accuracy of Franchise Fees paid to the City. Grantee and each parent company of Grantee shall

cooperate fully in the conduct of such audit. In the event it is determined through such audit that

Grantee has underpaid Franchise Fees in an amount of five percent (5%) or more than was due the

City, then Grantee shall reimburse the City for the entire cost of the audit within thirty (30) Days

of the completion and acceptance of the audit by the City.

16.5 Records to be reviewed. The City agrees to request access to only those books

and records, in exercising its rights under this section, which it deems reasonably necessary for the

enforcement and administration of the Franchise.

16.6 Indemnification by Grantee. Grantee shall, at its sole expense, fully indemnify,

defend and hold harmless the City, and in their capacity as such, the officers and employees

thereof, from and against any and all claims, suits, actions, liability and judgments for damage or

otherwise except those arising wholly from negligence on the part of the City or its employees; for

actual or alleged injury to persons or property, including loss of use of property due to an

occurrence, whether or not such property is physically damaged or destroyed, in any way arising

out of or through or alleged to arise out of or through the acts or omissions of Grantee or its officers,

agents, employees, or contractors or to which Grantee’s or its officers, agents, employees or

contractors acts or omissions in any way contribute, and whether or not such acts or omissions

were authorized or contemplated by this Franchise or Applicable Law; arising out of or alleged to

arise out of any claim for damages for Grantee’s invasion of the right of privacy, defamation of

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any Person, firm or corporation, or the violation of infringement of any copyright, trademark, trade

name, service mark or patent, or of any other right of any Person, firm or corporation; arising out

of or alleged to arise out of Grantee’s failure to comply with the provisions of any Applicable Law.

Nothing herein shall be deemed to prevent the City, its officers, or its employees from participating

in the defense of any litigation by their own counsel at such parties’ expense. Such participation

shall not under any circumstances relieve Grantee from its duty of defense against liability or of

paying any judgment entered against the City, its officers, or its employees.

16.7 Grantee Insurance. Upon the Effective Date, Grantee shall, at its sole expense

take out and maintain during the term of this Franchise public liability insurance with a company

licensed to do business in the state of Minnesota with a rating by A.M. Best & Co. of not less than

“A-” that shall protect the Grantee, City and its officials, officers, directors, employees and agents

from claims which may arise from operations under this Franchise, whether such operations be by

the Grantee, its officials, officers, directors, employees and agents or any subcontractors of

Grantee. This liability insurance shall include, but shall not be limited to, protection against claims

arising from bodily and personal injury and damage to property, resulting from Grantee’s vehicles,

products and operations. The amount of insurance for single limit coverage applying to bodily

and personal injury and property damage shall not be less than Three Million Dollars ($3,000,000).

The liability policy shall include:

(a) The policy shall provide coverage on an “occurrence” basis.

(b) The policy shall cover personal injury as well as bodily injury.

(c) The policy shall cover blanket contractual liability subject to the standard

universal exclusions of contractual liability included in the carrier’s standard endorsement

as to bodily injuries, personal injuries and property damage.

(d) Broad form property damage liability shall be afforded.

(e) City shall be named as an additional insured on the policy.

(f) An endorsement shall be provided which states that the coverage is primary

insurance with respect to claims arising from Grantee’s operations under this Franchise

and that no other insurance maintained by the Grantor will be called upon to contribute to

a loss under this coverage.

(g) Standard form of cross-liability shall be afforded.

(h) An endorsement stating that the policy shall not be canceled without thirty

(30) Days notice of such cancellation given to City.

(i) City reserves the right to adjust the insurance limit coverage requirements

of this Franchise no more than once every three (3) years. Any such adjustment by City

will be no greater than the increase in the State of Minnesota Consumer Price Index (all

consumers) for such three (3) year period.

EXHIBIT 1

37

(j) Upon the Effective Date, Grantee shall submit to City a certificate

documenting the required insurance, as well as any necessary properly executed

endorsements. The certificate and documents evidencing insurance shall be in a form

acceptable to City and shall provide satisfactory evidence that Grantee has complied with

all insurance requirements. Renewal certificates shall be provided to City prior to the

expiration date of any of the required policies. City will not be obligated, however, to

review such endorsements or certificates or other evidence of insurance, or to advise

Grantee of any deficiencies in such documents and receipt thereof shall not relieve Grantee

from, nor be deemed a waiver of, City’s right to enforce the terms of Grantee’s obligations

hereunder. City reserves the right to examine any policy provided for under this paragraph

or to require further documentation reasonably necessary to form an opinion regarding the

adequacy of Grantee’s insurance coverage.

SECTION 17 MISCELLANEOUS PROVISIONS

17.1 Posting and Publication. Grantee shall assume the cost of posting and publication

of this Franchise as such posting and publication is required by law and such is payable upon

Grantee’s filing of acceptance of this Franchise.

17.2 Guarantee of Performance. Grantee agrees that it enters into this Franchise

voluntarily in order to secure and in consideration of the grant from the City of a ten (10) year

Franchise. Performance pursuant to the terms and conditions of this Franchise is guaranteed by

Grantee.

17.3 Entire Agreement. This Franchise contains the entire agreement between the

parties, supersedes all prior agreements or proposals except as specifically set forth herein, and

cannot be changed orally but only by an instrument in writing executed by the parties. This

Franchise is made pursuant to Minnesota Statutes Chapter 238 and the City Code and is intended

to comply with all requirements set forth therein.

17.4 Consent. Wherever the consent or approval of either Grantee or the City is

specifically required in this agreement, such consent or approval shall not be unreasonably

withheld.

17.5 Prior Franchise Terminated. The cable television franchise originally granted by

Ordinance [X] is hereby terminated.

17.6 Franchise Acceptance. No later than 45 Days following City Council approval of

this Franchise, Grantee shall execute and return to the City three (3) original franchise agreements.

The executed agreements shall be returned to the City accompanied by performance bonds,

security funds, and evidence of insurance, all as provided in this Franchise. In the event Grantee

fails to accept this Franchise, or fails to provide the required documents, this Franchise shall be

null and void. The Grantee agrees that despite the fact that its written acceptance may occur after

the Effective Date, the obligations of this Franchise shall become effective on the Effective Date.

17.7 Amendment of Franchise. Grantee and City may agree, from time to time, to

amend this Franchise. Such written amendments may be made to address technology changes or

advances or at any other time if City and Grantee agree that such an amendment will be in the

EXHIBIT 1

38

public interest or if such an amendment is required due to changes in federal, state or local laws;

provided, however, nothing herein shall restrict City’s exercise of its police powers.

17.8 Notice. Any notification that requires a response or action from a party to this

Franchise, within a specific time-frame or would trigger a timeline that would affect one or both

parties’ rights under this franchise, shall be made in writing and shall be sufficiently given and

served upon the other party by hand delivery, first class mail, registered or certified, return receipt

requested, postage prepaid, or by reputable overnight courier service and addressed as follows:

To the City: City Manager

City of [X]

To the Grantee: Comcast Regional Vice President of Operations

10 River Park Place

St. Paul, MN 55107

Recognizing the widespread usage and acceptance of electronic forms of communication,

emails will be acceptable as formal notification related to the conduct of general business amongst

the parties to this contract, including but not limited to programming and price adjustment

communications. Such communication should be addressed and directed to the Person of record

as specified above.

17.9 Force Majeure. In the event that either party is prevented or delayed in the

performance of any of its obligations, under this Franchise by reason of acts of God, floods, fire,

hurricanes, tornadoes, earthquakes, or other unavoidable casualties, insurrection, war, riot,

vandalism, strikes, delays in receiving permits where it is not the fault of Grantee, public

easements, sabotage, acts or omissions of the other party, or any other similar event beyond the

reasonable control of that party, it shall have a reasonable time under the circumstances to perform

such obligation under this Franchise, or to procure a substitute for such obligation to the reasonable

satisfaction of the other party.

17.10 Work of Contractors and Subcontractors. Work by contractors and

subcontractors is subject to the same restrictions, limitations and conditions as if the work were

performed by Grantee. Grantee shall be responsible for all work performed by its contractors and

subcontractors, and others performing work on its behalf as if the work were performed by it and

shall ensure that all such work is performed in compliance with this Franchise, the City Code and

other Applicable Law, and shall be jointly and severally liable for all damages and correcting all

damage caused by them. It is Grantee’s responsibility to ensure that contractors, subcontractors

or other Persons performing work on Grantee’s behalf are familiar with the requirements of this

Franchise, the City Code and other Applicable Laws governing the work performed by them.

17.11 Governing Law. This Franchise shall be deemed to be executed in the State of

Minnesota, and shall be governed in all respects, including validity, interpretation and effect, and

construed in accordance with, the laws of the State of Minnesota, as applicable to contracts entered

into and performed entirely within the State.

EXHIBIT 1

39

17.12 Nonenforcement by City. Grantee shall not be relieved of its obligation to comply

with any of the provisions of this Franchise by reason of any failure of the City or to enforce

prompt compliance.

17.13 Captions. The paragraph captions and headings in this Franchise are for

convenience and reference purposes only and shall not affect in any way the meaning of

interpretation of this Franchise.

17.14 Calculation of Time. Where the performance or doing of any act, duty, matter,

payment or thing is required hereunder and the period of time or duration for the performance is

prescribed and fixed herein, the time shall be computed so as to exclude the first and include the

last Day of the prescribed or fixed period or duration of time. When the last Day of the period falls

on Saturday, Sunday or a legal holiday, that Day shall be omitted from the computation and the

next business Day shall be the last Day of the period.

17.15 Survival of Terms. Upon the termination or forfeiture of the Franchise, Grantee

shall no longer have the right to occupy the Streets for the purpose of providing Cable Service.

However, Grantee’s obligations to the City (other than the obligation to provide service to

Subscribers) shall survive according to their terms.

17.16 Competitive Equity.

(a) The Grantee acknowledges and agrees that the City reserves the right to grant one

(1) or more additional franchises or other similar lawful authorization to utilize the Rights-of-Way

in order to provide Cable Services or similar video programming service within the City. If the

City grants such an additional franchise or other similar lawful authorization to utilize the Rights-

of-Way for Cable Services or similar video programming services containing material terms and

conditions that differ from Grantee’s material obligations under this Franchise, or declines to

require such franchise or other similar lawful authorization where it has the legal authority to do

so, then the City agrees that the obligations in this Franchise will, pursuant to the process set forth

in this Section, be amended to include any material terms or conditions that are imposed upon the

new entrant, or provide relief from existing material terms or conditions, so as to insure that the

regulatory and financial burdens on each entity are materially equivalent. “Material terms and

conditions” include, but are not limited to: Franchise Fees and Gross Revenues; complementary

services; insurance; System build-out requirements; security instruments; Public, Education and

Government Access Channels and support; customer service standards; required reports and

related record keeping; competitive equity (or its equivalent); audits; dispute resolution; remedies;

and notice and opportunity to cure breaches. The parties agree that this provision shall not require

a word for word identical franchise or authorization for a competitive entity so long as the

regulatory and financial burdens on each entity are materially equivalent.

(b) The modification process of this Franchise as provided for in Section 17.16(a) shall

only be initiated by written notice by the Grantee to the City regarding specified franchise

obligations. Grantee’s notice shall address the following: (1) identifying the specific terms or

conditions in the competitive cable services franchise that are materially different from Grantee’s

obligations under this Franchise; (2) identifying the Franchise terms and conditions for which

Grantee is seeking amendments; (3) providing text for any proposed Franchise amendments to the

EXHIBIT 1

40

City, with a written explanation of why the proposed amendments are necessary and consistent.

Notwithstanding any modification of this Franchise pursuant to the provisions of Section 17.16(a),

should any entity whose authorization to provide Cable Services or similar video programming

service triggered the amendments under this Section cease to provide such services within the City,

the City may provide ninety (90) Days written notice to Grantee of such fact, and the City and

Grantee shall enter into good faith negotiations to determine which of the original terms, conditions

and obligations of this Franchise shall be reinstated and fully effective.

(c) Upon receipt of Grantee’s written notice as provided in Section 17.16(b), the City

and Grantee agree that they will use best efforts in good faith to negotiate Grantee’s proposed

Franchise modifications, and that such negotiation will proceed and conclude within a ninety (90)

Day time period, unless that time period is reduced or extended by mutual agreement of the parties.

If the City and Grantee reach agreement on the Franchise modifications pursuant to such

negotiations, then the City shall amend this Franchise to include the modifications.

(d) In the alternative to Franchise modification negotiations as provided for in Section

17.16(a), or if the City and Grantee fail to reach agreement in such negotiations, Grantee may, at

its option, elect to replace this Franchise by opting into the franchise or other similar lawful

authorization that the City grants to another multi-channel video programming provider, with the

understanding that Grantee may use its current system design and technology infrastructure to

meet any requirements of the new franchise, so as to insure that the regulatory and financial

burdens on each entity are equivalent. If Grantee so elects, the City shall immediately commence

proceedings to replace this Franchise with the franchise issued to the other multi-channel video

programming provider.

(e) Notwithstanding anything contained in this Section 17.16 (a) through (d) to the

contrary, the City shall not be obligated to amend or replace this Franchise unless the new entrant

makes Cable Services or similar video programming services available for purchase by

Subscribers or customers under its franchise agreement with the City.

(f) Notwithstanding any provision to the contrary, at any time that a wireline facilities

based entity, legally authorized by state or federal law, makes available for purchase by

Subscribers or customers, Cable Services or multiple Channels of video programming within the

Franchise Area without a franchise or other similar lawful authorization granted by the City that

permits a new entrant to utilize the Rights of Way granted by the City, then:

(1) Grantee may negotiate with the City to seek Franchise modifications as per

Section 17.16(c) above; or

(a) The term of Grantee’s Franchise shall, upon ninety (90) Days written notice

from Grantee, be shortened so that the Franchise shall be deemed to expire on

a date eighteen (18) months from the first day of the month following the date

of Grantee’s notice and Grantee shall be deemed to have timely invoked the

renewal process under 47 USC 546; or,

(b) Grantee may assert, at Grantee’s option, that this Franchise is rendered

EXHIBIT 1

41

“commercially impracticable,” and invoke the modification procedures set

forth in Section 625 of the Cable Act.

For the purposes of this section, a “wireline facilities based entity” means an entity, including the

City that owns, controls or manages a significant portion of the wireline facilities located in the

City’s Rights-of-Way, over which the video programming services are delivered.

Passed and adopted this_____ day of _________2018.

ATTEST CITY OF [X], MINNESOTA

By: By:

Its: City Clerk Its: Mayor

EXHIBIT 1

42

ACCEPTED: This Franchise is accepted, and we agree to be bound by its terms and conditions.

COMCAST OF ST. PAUL, INC.

Date: By:

Its:

SWORN TO BEFORE ME this

___ day of ___________, 2018.

NOTARY PUBLIC

EXHIBIT 1

A-1

Exhibit A

Fiber Return Lines

LOCATION ADDRESS

1. Inver Grove Heights City Hall 8150 Barbara Ave.

2. Lilydale City Hall 1011 Sibley Memorial Highway

3. Mendota Heights City Hall 1101 Victoria Curve

4. South St. Paul City Hall 125 3rd Ave. N.

5. West St. Paul City Hall 1616 Humboldt Ave.

Complimentary Cable Service to Public Buildings

LOCATION ADDRESS

FIRE DEPT,IGH 3 2059 UPPER 55TH ST E

CABLE COMMS,NDC 5845 BLAINE AVE APT 1

CITY OF, INVER GROVE 8150 BARBARA AVE

ELEM SCHOOL, HILLTOP 3201 68TH ST E

CABLE COMM, NDC 5845 BLAINE AVE APT 2

MIDDLE SCHOOL, IGH 8167 CAHILL AVE

SCHOOL, SIMLEY HIGH 2920 80TH ST E

SCHOOL, PINE BEN 9875 INVER GROVE TRL

ELEM SCHOOL, SALEM 5899 BABCOCK TRL

LIBRARY, INVER GROVE 8098 BLAINE AVE

FIRE DEPT, INVER GROVE HTS 7015 CLAYTON AVE APT 1

CABLE COMM, NDC 5845 BLAINE AVE APT 2

CITY HALL, LILYDALE 1011 SIBLEY MEMORIAL HWY

POLICE DEPT, MENDOTA HGTS 1101 VICTORIA CURV

SCHOOL, MENDOTA 1979 SUMMIT LN

ACADEMY, ST THOMAS 949 MENDOTA HEIGHTS RD

FIRE DEPT, MENDOTA HGTS 2121 DODD RD

MIDDLE SCHO, FRIENDLY HILLS 701 MENDOTA HEIGHTS RD

CITY HALL, MENDOTA HEIGHTS 1101 VICTORIA CURV

SCHOOL, HOLY TRINITY 745 6TH AVE S

SCHOOL, ALC 151 6TH ST S

EXHIBIT 1

A-2

ELEMENTARY, LINCOLN CENTER 357 9TH AVE N

CITY HALL, SSP 125 3RD AVE N

FIRE, S ST PAUL 310 MARIE AVE

POLICE DEPT, S ST PAUL 125 3RD AVE N APT B

LIBRARY, S ST PAUL 106 3RD AVE N

SENIOR HIGH, S ST PAUL 700 2ND ST N

CENTER, KAPOSIA EDUCATION 1225 1ST AVE S

MAINT BUILDING, S ST PAUL 400 RICHMOND ST W

BUILDING, S ST PAUL ADMIN 104 5TH AVE S

MIDDLE SCHOOL, HERITAGE 121 BUTLER AVE W

SCHOOL, ST JOSEP 1138 SEMINOLE AVE

ELEM SCHOOL, PAUL MORELAND 217 MORELAND AVE W

SCHOOL, ST CROIX LUTHERN 1200 OAKDALE AVE

ELEM SCHOOL, GARLOUGH 1740 CHARLTON ST

CITY HALL, W ST PAUL 1616 HUMBOLDT AVE APT A

FIRE FIGHTERS, INTL ASSN OF 1616 HUMBOLDT AVE APT B

HIGH SCHOOL, HENRY SIBLEY 1897 DELAWARE AVE APT A

POLICE, WEST ST PAUL 1616 HUMBOLDT AVE

PUBLIC WORKS, W ST PAUL 403 MARIE AVE E

EXHIBIT 1

B-1

Exhibit B

Franchise Fee Payment Worksheet

TRADE SECRET – CONFIDENTIAL

Month/Year Month/Year Month/Year Total

A la Carte Video

Services

Audio Services

Basic Cable Service

Installation Charge

Bulk Revenue

Expanded Basic Cable

Service

Pay Service

Pay-per-view

Guide Revenue

Franchise Fee Revenue

Advertising Revenue

Home Shopping

Revenue

Digital Services

Inside Wiring

Other Revenue

Equipment Rental

Processing Fees

PEG Fee

FCC Fees

Bad Debt

Late Fees

REVENUE

Fee Calculated

Fee Factor: 5%

EXHIBIT 1

EXHIBIT 2

Comcast of St. Paul, Inc. EXHIBIT 2

Comcast Cable Communications, LLC EXHIBIT 2

Comcast Holdings Corporation EXHIBIT 2

Comcast Corporation EXHIBIT 2

Comcast Corporation Board of Directors EXHIBIT 2

EXHIBIT 3

Comcast of St. Paul, Inc.

Organizational flow chart as of August 10, 2018

Comcast of St. Paul, Inc.

(MN)

Comcast Holdings

Corporation

(PA)

Comcast Corporation

(PA)

100%

100%

Comcast Cable

Communications, LLC

(DE)

100%

EXHIBIT 3

EXHIBIT 4

NORTHERN DAKOTA COUNTY, MN ASCERTAINMENT ISSUES SURVEY

Final Report

- September, 2015 - Prepared for:

EXHIBIT 4

1

TABLE OF CONTENTS

I. RESEARCH TEAM, OBJECTIVIES & METHODOLOGY .............................................................. 2

II. KEY FINDINGS .................................................................. 7

III. CUSTOMER SATISFACTION ......................................... 10 A. Satisfaction with Cable Service .......................................... 10 B. Satisfaction with the Channel Line-up .............................. 11

IV. THE IMPORTANCE OF PEG ACCESS CHANNELS .. 12 A. Viewership of the PEG Access Channels ........................ 13 B. Specific Programs Watched on the PEG Access

Channels ............................................................................ 16 C. The Picture Quality of the Access Channels ................... 20 D. Sources of Information About the Community ............. 21 E. Attitudes About the Number of PEG Access

Channels Available ............................................................... 22 F. Paying For PEG Access Programming ............................ 24

V. OFFERING PEG ACCESS CHANNELS IN HIGH DEFINITION AND ON DEMAND .................. 26

A. Offering High Definition PEG Access ............................ 26 B. Offering On Demand PEG Access .................................. 30

VI. CABLE TV PRIORITIES .................................................. 34 A. Ranking of Cable TV Priorities .......................................... 34 B. Meeting Future Cable-Related Needs ............................... 35

VII. SUMMARY & PERSPECTIVE ........................................ 36

VIII. APPENDICES...................................................................... 37 A. Percentage Results B. Crosstabulations C. Call Disposition Report & Interviewer Monitoring

Schedule

EXHIBIT 4

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I. BACKGROUND, OBJECTIVES & METHODOLOGY

The Northern Dakota County, MN Ascertainment Issues Survey was conducted on behalf of Comcast by Talmey-Drake Research & Strategy, Inc., a public opinion research firm in Boulder, Colorado.

A. Talmey-Drake Research & Strategy, Inc.

Talmey-Drake Research & Strategy, founded in 1980, is one of Colorado’s most well-known names for full service public opinion and marketing research firms. Although best known for the issues and election polling conducted in the past (1982-2003) for NewsCenter 4, the CBS affiliate in Denver, and both the Denver Post and the Denver Rocky Mountain News, as well as its polling for Cable World Magazine (1989-2004), Talmey-Drake has conducted market research for a number of Fortune 1000 companies, as well as other corporations and public sector entities, from cities to counties to special governmental districts. In 2003, after Mr. Talmey moved to Telluride, Colorado, Mr. Talmey and Mr. Drake established their own respective research companies, but still occasionally operate under the name of Talmey-Drake Research & Strategy, Inc., and cooperate on joint projects. Mr. Drake took the lead on this study. Neither Mr. Talmey nor Mr. Drake market their services, and have never had a website or marketing material.

1. Paul Talmey, President, Talmey Research & Strategy, Inc.

Mr. Talmey holds a BA in economics and mathematics and an MBA from the University of Colorado. Prior to founding Talmey Associates (a predecessor firm) in 1980, Mr. Talmey served as a field producer for CBS News and as Chief of Staff for U.S. Senator Floyd Haskell and Congressman Peter Rodino. In addition, he has worked as a statistical consultant to Stanford Research Institute, and has taught marketing research at the graduate level, as well as economics, statistics, computer programming and operations research at the undergraduate level. Mr. Talmey now specializes in legal research, from change of venue, copyright/trademark and other research involved in complex litigation.

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In addition, between 1999 and 2011, Mr. Talmey, on behalf of the Colorado Judicial Performance Commission and the Kansas Commission on Judicial Performance, conducted surveys among litigants, attorneys, defendants, law enforcement, victims, witnesses and others, regarding the performance of all judges (except senior judges) and justices in the states of Colorado and Kansas. Mr. Talmey is the past Chairman (2003) of the Council of American Survey Research Organizations (CASRO).

2. Bob Drake, President, Drake Research & Strategy, Inc.

Bob Drake joined Talmey-Drake Research & Strategy in May, 1987. Prior to that, he received his undergraduate degree from Duke University (BA Political Science, 1972). In 1973, Mr. Drake moved to Colorado to attend law school at the University of Denver (JD, 1976). After a year in private practice, he left his firm to run the Colorado office of then-Congressman Tim Wirth, serving twice as Wirth's Campaign Manager, as well as a year in Washington, D.C. as his Chief of Staff and his Associate Staff to the House Budget Committee. Since joining Talmey-Drake Research in 1987, Mr. Drake has personally initiated and overseen more than 2500 survey and focus group research projects, concentrating his efforts on public opinion, education, healthcare and political research, as well as on telecommunications research, particularly in the field of cable TV. While the preponderance of telecommunication studies done by Mr. Drake have been commissioned by cable companies, he has also been retained by local franchising authorities on joint ascertainment studies, on programming-related issues, and in one Colorado community on a study on the feasibility of establishing a municipal cable system to compete against the incumbent cable company (Comcast). Mr. Drake has served as an advisor to numerous campaigns, has participated on telecommunications panels across the country, and from 1998 to 2014, served as a research advisor to the UN Foundation, a $1 billion charitable foundation established in 1998 by Mr. Ted Turner. Mr. Drake has served on the board of the Affordable Housing Alliance, a non-profit set up to promote affordable housing in Boulder County, and as board Chair for Impact on Education, a charitable foundation that supports public school education efforts in the Boulder Valley School District.

EXHIBIT 4

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B. Objectives of the Research.

The main objectives of this research are to:

Measure customer satisfaction across various elements of cable TV; and Address possible issues that may arise during the formal renewal process

between Comcast and the local franchise authority in Northern Dakota County.

C. Methodology for the Research.

The results of this survey are based upon 358 telephone interviews conducted among cable customers in its Northern Dakota County area systems, of which 31% were completed with respondents on their cell phones. Comcast supplied a list of the telephone numbers of all its active residential customers with phone numbers in the Northern Dakota County area, which was then randomly sampled. Quotas were established to obtain an appropriate representation from each franchise agent. Results from Inver Grove were weighted down to adjust for an inadvertent oversampling in that franchise agent by the calling facility.1 Interviews were conducted from September 10 to 22, 2015. A random sample of 358 has a worst-case 95% confidence interval of plus or minus 5.2% about any one reported percentage.

D. Procedures in Place for Implementation of the Survey.

When survey results are important for decision making and subject to intense scrutiny, there are certain procedures that should be followed to ensure that the results of the study are projectable across the universe being surveyed, and not just valid for the universe of survey respondents themselves. Below is a summary of these procedures, which were followed for the implementation of the Talmey-Drake Northern Dakota County survey.

1 On the first night of interviewing, the calling facility inadvertently loaded a random sample of 2725 telephone records from the Inver Grove Franchise Agent only, instead of a random sample of all residential cable customers in the Northern Dakota County Comcast system. The initial quota established for Inver Grove was 116 out of 303 projected total interviews. But because Talmey-Drake has established the standard that most numbers have to be called at least 7 times in an attempt to complete an interview, a total of 186 were ultimately completed with cable customers in the Inver Grove Agent.

EXHIBIT 4

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1. Training at the Interviewing facility The following points were covered from a written checklist given by Talmey-Drake to the interviewing facility prior to fielding the Northern Dakota County survey:

Each interviewer on the project must have had at least four hours of training, minimum.

The following general training points were reviewed with each Interviewer: 1. Pause long enough to give time for Respondent to answer 2. Do not give Interviewer’s beliefs or opinions 3. What Interviewers can say and cannot say to Respondents.

Interviewers must read verbatim from questionnaire If Respondent raises a question, simply say you can only

read them what you have on the questionnaire If Respondent raises a question that you feel is important to

the integrity of the survey, politely ask Respondent if you could put them on hold until you get an answer to the question from a supervisor.

Go through the questionnaire with each Interviewer and have them read through it.

Never reveal the name of the client Review area being called Review screening parameters Review length Review different features of the questionnaire

1. Split samples 2. Skip patterns 3. Open-ended questions 4. Pronunciation of any difficult words or names 5. Any interviewer instructions in questionnaire 6. How to handle any “Probes” in the questionnaire

EXHIBIT 4

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2. Procedures for implementing the survey The following points were covered from a written checklist given by Talmey-Drake to the interviewing facility as to how to implement the survey.

You must keep track of who was monitored, by whom and when. Every Interviewer working on the project should be monitored at least

30% of the time in the course of the interviewing No more than 10% of interviews can be conducted by one Interviewer Make at least 7 call attempts to most respondents After three to four unsuccessful call backs, call back three times during the

day and on weekends Call back at least ½ of initial refusals at least once, subject to Do Not Call

requests Call both weekdays and weekends No mention can be made of who the survey client is. If something comes up during the course of the survey which threatens

the integrity of the survey, allow interviews in progress to continue, but stop all new interviews. Immediately call Talmey-Drake. If you cannot reach them, do not continue interviewing until you do and the issue is resolved.

See Appendix B for the Call Disposition Report & Interviewer Monitoring Schedule.

EXHIBIT 4

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II. KEY FINDINGS

Below are the Key Findings from the survey.

1. A majority of customers in the Northern Dakota County system are satisfied with their cable TV service: Overall 67% of customers say they are either very (24%) or somewhat (43%) satisfied with the cable service they receive.

2. Customer satisfaction with the choice of channels available to them is solid: 80% of customers say they are either very (34%) or somewhat (46%) satisfied with their channel line-up.

3. Current viewership of the seven public, education and government access channels, often referred to as “PEG” channels, helps provide an important backdrop to understanding customer attitudes towards these PEG access channels in general. And with the possible exception of three PEG channels, viewership of those channels is low. Currently four of the seven PEG access channels available to cable customers in the Northern Dakota County system have “regular” (weekly) viewership levels that fall slightly below that of QVC’s 4% regular viewership. Five of the seven do, however, have combined “regular” and “occasional” viewership levels, described as watching “at least once a week” or “at least two or three times a month,” which match or surpass QVC’s 14% comparable viewership level. And two PEG channels, Channels 14 and 19, have combined viewership levels exceeding that of C-SPAN.

4. The picture quality of PEG access channels is about right for 90% of cable customers who regularly or occasionally watch any one of the six access channels that carry programming. Just 7% of these “viewers” (less than 3% of all customers) describe the access picture quality as worse than what they want. It appears that access picture quality is a non-problem that does not require fixing.

5. When cable customers want information about what’s happening “in their community,” they turn first and foremost to the local broadcast channels. Secondarily they turn to regional and local newspapers and information they find on-line. Few tune to local radio (5%) or the local PEG access channels (2%) to find out what’s happening around them.

EXHIBIT 4

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6. Adding PEG access channels is a low priority to cable customers in Northern Dakota County. Seventy-two percent of cable customers in Northern Dakota County do not want their cable company to add more PEG access channels to their channel line-up, either because they feel that the seven they currently receive is about right (48%), or because they want to remove one or more (24%) of their current PEG access channels and replace them with new cable channels as they become available. By comparison, just 2% of customers want to add more PEG access channels to their line-up.

7. When asked how much money they would be willing to pay each month to fund PEG access programming, the median value given is “zero.” Fifty-four percent of cable customers say they do not want to pay any amount for their current PEG access programming as well as proposed improvements to PEG access facilities such as access production equipment.

8. Given a choice of how to fund further investments in access programming, only 3% of customers feel the money should come from increasing the amount customers already pay for access. Instead, customers overwhelming prefer to use existing franchise fees to fund any PEG access improvements. Twenty-five percent volunteer that no additional money should be spent on PEG access.

9. Cable customers clearly differentiate what programming they feel is important to offer in HD. The genre of programming most important to customers to have available in HD is movies, with 62% of all customers saying it is either “very” (42%) or “somewhat” (20%) important. The least important is PEG access programming, with just 15% of all customers saying it is “Very” (3%) or “Somewhat” (12%) important to offer in HD.

10. When asked how much money they would be willing to pay each month to be able to watch PEG access programming in HD, the median value given is “zero.” Seventy-two percent of cable customers say they do not want to pay any amount to be able to watch PEG access programming in HD.

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9

11. As with HD, cable customers differentiate what programming they feel is important to offer On Demand. The genre of programming by far the most important to customers for On Demand viewing is movies, with 60% of all customers saying it is either “very” (34%) or “pretty” (26%) important. The least important is PEG access programming, with just 25% of all customers saying it is important. Unlike with HD programming, which sees high “very” important ratings for several genres of programming, when rating the importance of viewing program-ming On Demand, only “movies” garnered note worthy “Very” important ratings from customers: all other genres fall below 20%, with the “very” important rating for PEG access coming in at 4%.

12. Cable customer interest in viewing past meetings of their local city government is low, which perhaps explains the unwillingness of Northern Dakota County customers to want to pay to watch these past meetings. If past meetings of their city council were available on the city website, the median price customers would be willing to pay for this new On Demand service is “zero.” Just 5% of all customers express a willingness to pay something to be able to watch these pre-recorded meetings using their cable TV’s On Demand service, while 88% would not want to pay anything.

13. When asked which is most important, holding down rates, paying to receive PEG access in HD and On Demand, improving customer service, or improving the reliability and quality of the picture they receive, 62% of cable customers say hold down rate increases. Only 3% of cable customers identify paying to receive PEG access programming in HD as most important, followed closely by 2% saying paying to receive PEG programming On Demand.

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III. CUSTOMER SATISFACTION

A. Satisfaction with Cable Service.

In today’s competitive environment, perhaps no rating is more important to a cable operator than the percentage of satisfied customers it has. Dissatisfied customers no longer have to endure poor performance or excessive rate increases by a cable operator: They can switch to a competitive and comparable DBS system. That being said, how does Comcast do on its customer satisfaction rating?

Key Finding #1 A majority of customers in the Northern Dakota County system are satisfied with their cable TV service: Overall 67% of customers say they are either very (24%) or somewhat (43%) satisfied with the cable service they receive.

6%

24%

43%

8%

18%

Q2

Somewhat Satisfied

Somewhat dissatisfied

Very Satisfied

Overall Satisfaction With Cable Service[n=358]

Neither satisfied or dissatisfied

Very dissatisfiedNot Sure

1%

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11

B. Satisfaction with the Channel Line-up.

Customers are more highly satisfied with the choice of channels available on their channel line-up. Key Finding #2 Customer satisfaction with the choice of channels

available to them is solid: 80% of customers say they are either very (34%) or somewhat (46%) satisfied with their channel line-up.

5%34%

46%

4%9%

Q3

Not sure 2%

Somewhat Satisfied

Somewhat dissatisfied

Very Satisfied

Overall Satisfaction With Channel Line-Up[n=358]

Neither satisfied or dissatisfied

Very dissatisfied

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IV. THE IMPORTANCE OF PEG ACCESS CHANNELS As Comcast enters proceedings for franchise renewal with Northern Dakota County, issues relating to how many, if any, PEG access channels should be available, how PEG access programming is delivered, and how much financial support Comcast should provide for PEG access, should obviously be related to customer needs and desires, not to mention willingness to pay.

Talmey-Drake first asks cable customers if their local cable company offers PEG access channels in their area. It turns out awareness of the channels is high, but hardly universal: 82% say such channels are offered, while 18% say either that they are not offered or they aren’t sure.

The follow-up to that question asked the 82% of customers who are aware of the PEG access channels if they could name the channel numbers of any of their access channels. When customers who didn’t know or weren’t sure if access channels were offered or not were factored in, 80% of customers could not name the channel number of a single access channel.

Q4a

3%

6%

10%

15%

15%

16%

18%

80%

0% 20% 40% 60% 80% 100%

Channel 21

Channel 20

Channel 19

Channel 18

Channel 15

Channel 16

Channel 14

Awareness of Channel Numbers for the Access Channels

[n=358]

1Includes those in Q4 who did not know or weren’t sure if their area had community channels, and includes those in Q4a who couldn’t name a channel, only named an incorrect channel or didn’t know.

- Asked only of customers who are aware of access channels, but shown as a percent of all customers-

Not aware of community channels/ Can’t name any / Don’t know / Named

incorrect channel1

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A. Viewership of the PEG Access Channels.

In order to determine viewership levels, as well as put PEG access viewership into a broader context, customers were asked to describe their viewing habits of the seven PEG access channels, as well as a number of other channels they currently receive as part of their cable service: one traditionally low viewership channel (QVC, a home shopping channel); two traditionally high viewership channels (local CBS broadcast station and CNN), two medium viewership channels (ESPN and USA Networks), as well as C-SPAN, a government-oriented channel that’s not dissimilar to government access, and PBS, called TPT. Key Finding #3 Current viewership of the seven public, education and

government access channels, often referred to as “PEG” channels, helps provide an important backdrop to understanding customer attitudes towards these PEG access channels in general. And with the possible exception of three PEG channels, viewership of those channels is low. Currently four of the seven PEG access channels available to cable customers in the Northern Dakota County system have “regular” (weekly) viewership levels that fall slightly below that of QVC’s 4% regular viewership. Five of the seven do, however, have combined “regular” and “occasional” viewership levels, described as watching “at least once a week” or “at least two or three times a month,” which match or surpass QVC’s 14% comparable viewership level. And two PEG channels, Channels 14 and 19, have combined viewership levels exceeding that of C-SPAN.

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14

The chart below plots the viewership levels of the seven access channels against the viewership of two low to medium viewership cable channels, QVC and C-SPAN.

-22%

-21%

-19%

-24%

-19%

16%

-16%

-19%

-19%

-13%

-72%

-64%

-73%

-64%

-62%

-55%

-51%

-53%

-52%

9%

15%

8%

10%

11%

18%

21%

23% 6%

6%

3%

4%

5%

3%

3%

3%

5%

Seldom Watch Never Watch

Occasionally Watch Regularly WatchQ5

Channel 19

QVC Shopping

Channel 20

Channel 18

100% 80% 60% 40% 20% 0% 20% 40% 60% 80% 100%

Viewing Of Access Channels vs. Low Viewership Channels, QVC, and C-SPAN

Watched Occasionally/RegularlyWatched Never/Seldom |29%

21%

18%

14%

14%

11%

C-SPAN

27%

[n=358]Channel 19

Channel 15

23%

Channel 14

Channel 16

13%Channel 21

EXHIBIT 4

15

The chart below juxtaposes the three highest viewership PEG access channels, Channels 14, 18 and 19, with six regular non-PEG cable channels, ranging from the highest viewership to the lowest viewership channels.

-24%

-19%

-19%

-19%

-16%

-18%

-73%

-55%

-51%

-53%

-52%

-25%

-26%

-13% 37%-14%

-13%

-13%

-6%

-30%

-5%

9%

23%

29%

30%

23%

16%

18%

21%

19% 70%

36%

5%

4%

6%

31%

25%

20%

6%

5%

Seldom Watch Never Watch

Occasionally Watch Regularly WatchQ5

ESPN

100% 80% 60% 40% 20% 0% 20% 40% 60% 80% 100%

Viewing of Top Three Access Channels vs. Viewership of Other Non-PEG Channels

Watched Occasionally/RegularlyWatched Never/Seldom |

73%

89%

54%

54%

23%

21%

CNN

29%

[n=358]

CBS Channel 4

PBS, Ch 2

13%

50%USA Network

27%

Channel 19

QVC Shopping

C-SPAN

Channel 18

Channel 14

The charts on the preceding pages show that between 51% and 73% of customers say they “Never” watch any of the seven PEG channels, with between 70% and 88% saying they “Seldom” or “Never” watch each of the seven.

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16

Another indication of the importance of PEG channels is how many hours a week customers spend watching PEG access programming. The chart below shows how many hours a week the regular viewers of a channel say they watch it. Keep in mind that sample sizes are extremely small, as the 3.4% who say they watch Channel 14 two hours a week or less, equates to just 12 individual survey respondents out of 358 total. WEEKLY VIEWERSHIP OF THE ACCESS CHANNELS

2 hr or Less >2 hours Not Per Week Per Week Sure

Public Access Ch. 14 3.4% .6% 1.9% Public Access Ch. 15 1.9% .3% .3% Public Access Ch. 16 1.1% 1.4% .3% Government Access Ch. 18 3% .8% 1.1% Government Access Ch. 19 3.4% 1.1% 1.1% Education Access Ch. 20 1.4% .3% .8%

B. Specific Programs Watched on the PEG Access Channels.

If there were a popular program being shown on a PEG access channel, it could often serve as a magnet to attract viewers to that channel. This study also sought to uncover any such programs that may exist among the six PEG access channels which carry programming. Customers who are “viewers”2 of the PEG access channels were asked if there are any particular programs that they watch regularly on each of the channels. The results are shown below: As it turns out, with the possible exception of government meetings and sports, there appear to be no such “magnet” programs on any of the PEG access channels.

2 “Viewers” are defined as those who watch the channels at least two or three times a month or more.

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17

1. Government Access Channel 18. Among the 21% of cable customers who are viewers of government access programming on Channel 18, their responses are as follows:

What particular shows do you watch on government access Channel 18

Viewer Response

Total Sample Response

Council Meetings 22% 4.7%

Mendota Heights Meetings 5% 1.1%

County Meetings 3% .3%

Other Programs 10% 2.2%

Nothing/Not Sure 60% 12.5%

Non Viewers of Channel 18 79%

It is important to keep in mind that the results under the “Viewer Response” column is for JUST those who are “viewers” of Channel 18. Because the number of “viewers” is so small, it’s important to put the viewership of these programs in perspective, by showing the viewer percentage also as the percent of all customers, not just viewers of Channel 18. The “Total Sample Response” column shows that the 22% (17 respondents) of “viewers” who say they watch Council Meeting on Channel 18 represent just 4.7% of all customers.

Channel 19. Among the 29% of cable customers who are viewers of government access programming on Channel 19, “Council Meetings “ is the only programming to stand out.

What particular shows do you watch on government access Channel 19

Viewer Response


Council Meetings 30% 8.4%

South St. Paul Meetings 5% 1.4%

School Board Meetings 3% .8%

Planning Commission 3% .8%

NASA Channel 2% .6%

Inver Grove Meetings 2% .6%




EXHIBIT 4

18

2. Public Access

Channel 14. Among the 27% of cable customers who are viewers of Northern Dakota County public access programming shown on Channel 14, local sports is the only particular program that stands out.

What particular shows do you watch on public access Channel 14?

Viewer Response


Local Sports 16% 4.2%

Historical Shows 3% .8%

High School Band 3% .8%

Government Meetings 2% .6%

Local Parades 2% .6%



Non Viewers of Channel 14 73.2% Channel 15. Among the 18% of cable customers who are viewers of public access programming shown on Channel 15, no particular program stands out.

What particular shows do you watch on public access Channel 15?

Viewer Response


Council Meetings 2% .2%

Other Programs 12% 2%



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19

Channel 16. Among the 11% of cable customers who are viewers of religious programming shown on Channel 16, no particular program stands out.

What particular shows do you watch on public access Channel 16

Viewer Response


Church/Religious 28% 3.4%


Non Viewers of Channel 16 88.3% 3. Education Access Channel 20 Among the 14% of cable customers who are viewers of education programming shown on Channel 20, “School Board Meetings” stand out above all others.

What particular shows do you watch on public access Channel 20

Viewer Response


School Board Meetings 18% 2.5%

Other Programming 11% 1.4%


Non Viewers of Channel 20 86.3%

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20

C. The Picture Quality of PEG Access Channels?

In order to determine if Northern Dakota County customers have issues with the signal quality of the PEG access channels, Talmey-Drake asked viewers if the picture quality seen on the PEG access channels is better than what they need it to be, worse than what they want it to be, or is it about the right quality.

Key Finding #4 The picture quality of PEG access channels is about right for 90% of cable customers who regularly or occasionally watch any one of the six access channels that carry programming. Just 7% of these “viewers” (less than 3% of all customers) describe the access picture quality as worse than what they want. It appears that access picture quality is a non-problem that does not require fixing.

Q5m

Not Sure

85%

3% 7%

Worse Than Desired

Better Than Needed

How Is The Picture Quality On The Community Access Channels?

[n=151]

About Right

5%

- Asked of those who regularly or occasionally watch these channels -

EXHIBIT 4

21

D. Sources of Information About the Community A discussion of the importance of PEG access channels is incomplete without a discussion how cable customers currently receive information about what’s happening in their community. Customers were asked to name their primary source of information about what’s happening in their community.

Key Finding #5 When cable customers want information about what’s happening “in their community,” they turn first and foremost to the local broadcast channels. Secondarily they turn to regional and local newspapers and information they find on-line. Few tune to local radio (5%) or the local PEG access channels (2%) to find out what’s happening around them.

D2

2%

5%

13%

15%

16%

40%

0% 25% 50% 75% 100%

What is Your Primary Source About What’s Happening in Your Community?

[n=358]

Local broadcast Channels 4, 5, 9 & 11

Regional newspaper like Star Tribune or Pioneer Press

Information you find on-line

Your local newspaper

A local radio station

Your community PEG access channels

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22

E. Attitudes About the Number of PEG Access Channels Available

Another measure of the importance of PEG access channels is to determine how customers feel about the number of PEG access channels they currently have on their cable channel line-up. Are there too many, too few or are there about the right number as it is?

Key Finding #6 Adding PEG access channels is a low priority to cable customers in Northern Dakota County. Seventy-two percent of cable customers in Northern Dakota County do not want their cable company to add more PEG access channels to their channel line-up, either because they feel that the seven they currently receive is about right (48%), or because they want to remove one or more (24%) of their current PEG access channels and replace them with new cable channels as they become available. By comparison, just 2% of customers want to add more PEG access channels to their line-up.

Q6 combined

26%

48%

24%

2%

0% 20% 40% 60% 80% 100%

Don't Know

Seven accesschannels about right

Take off one or moreaccess channels

Add one or moreaccess channels

Attitude Toward Current Number of Access Channels

[n=358]

EXHIBIT 4

23

The 2% who want to add more PEG access channels were asked how many they think should be added to the line-up. The percentages in the charts below are shown as a percent of all cable customers, not just those who are aware of these channels.

How Many Access Channels Should Be Added? Percent of Total

One to two .5%

Three or more .8%

Add, but don’t know how many 0%

Don’t add any: Take off one or more 24%

Don’t add any: Seven is about right 48%

Don’t know how many we should have 26% Similarly, the 24% who want to take one or more PEG access channels off their line-up were asked how many they think should be removed. The results in the chart below show how many channels those who want fewer PEG access channels want to take off. As above, the percents shown are the percentages of all customers.

How Many Access Channels Should Be Removed? Percent of Total

One .8%

Two 7.2%

Three 4.2%

Four 1.4%

Five 1.1%

Six 1.7%

Take off all seven 4.2%

Take off, but don’t know how many 3.1%

Don’t take off any: Add one or more 2%

Don’t remove any: Seven is about right 48%

Don’t know how many we should have 26%

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24

F. Paying For PEG Access Programming.

Whether to add or remove PEG access channels is one issue; paying for PEG access programming or access-related improvements is another. One of the best ways to measure the value PEG access programming adds to cable TV service is to ask customers how much they are willing to pay each month for PEG channels.

1. What Customers Feel They Should Pay for PEG Access

Funding for current PEG access programming and proposed improvements to PEG access facilities such as access production equipment, is not without cost, and ultimately someone will have to pay for it. Federal law authorizes cable companies to pass through the cost of PEG access-related expenses directly to their custom-mers by itemizing these costs on their monthly cable bill. In light of this, Comcast wanted to know how much cable customers in Northern Dakota County are willing to pay each month for current PEG access programming and improvements to PEG access.

Key Finding #7 When asked how much money they would be willing to pay each month to fund PEG access programming, the median value given is “zero.” Fifty-four percent of cable customers say they do not want to pay any amount for their current PEG access programming as well as proposed improvements to PEG access facilities such as access production equipment.

54%

3% 4% 4%

35%

0%

20%

40%

60%

80%

100%

Don't know$5.00 or more$1.01-$4.99$.01-$1.00Nothing extra

Q7

[n=358]

Median amount customers should be required to pay = $0.00

How Much Should Cable Customers Be Required to Pay Each Month for Access?

EXHIBIT 4

25

2. How to Fund PEG Access Even though a majority of customers in Northern Dakota County don’t feel they should pay anything for PEG access, customers were asked how they think improvements to access should be funded: out of current franchise fees, out of local sales and property tax revenues, or by increasing the amount cable customers pay each month.

Key Finding #8 Given a choice of how to fund further investments in access programming, only 3% of customers feel the money should come from increasing the amount customers already pay for access. Instead, customers overwhelming prefer to use existing franchise fees to fund any PEG access improvements. Twenty-five percent volunteer that no additional money should be spent on PEG access.

Q8

19%

3%

9%

25%

44%

0% 25% 50% 75% 100%

How To Pay For Community Access Programming

[n=358]

Use the $1,365,000 in Franchise Fees cable customers pay each

year

Don’t spend any additional money on access programming

Increase amount cable customers pay each month

Use local sales and property tax revenues

Not Sure

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26

V. OFFERING PEG ACCESS IN HIGH DEFINITION & ON DEMAND

A. Offering PEG Access in High Definition.

1. Subscription to High Definition Cable Service. High definition service has taken off in recent years with the advent of big screen TV’s. Yet having one of these large screen sets does not, alone, allow customers to watch programming in HD—one also needs to subscribe to, and pay for, HD service from the local cable company. Because of this, there is often confusion as to whether a customer being interviewed knows if they actually have subscribed to HD service or not. When asked, 81% of customers in Northern Dakota County say they have an HDTV set, and 70% of those customers say they also subscribe to HD service, with 15% not knowing whether they subscribe or not.

81%

15%

4%

70%

15% 15%

0%

20%

40%

60%

80%

100%

Have HDTV Set Also Have HD Service

Yes No Don't KnowQ9 & 9a

Does Your Household Subscribe to HD?

[n=358] [n=288]

EXHIBIT 4

27

2. Importance of Viewing Different Genres of Programming in HD As a result of the proliferation of large screen TV’s, offering programming in HD has become increasingly important to more than half of cable customers in Northern Dakota County—those who have chosen to subscribe to HD service. A question that needs to be answered, of course, is whether all programming is created equally—at least in terms of the types of programming customers feel are important to have available for them to watch in HD. Or are some types of programming less important for customers to see in HD? In order to test the importance of offering PEG access programming in HD, customers who take HD service were asked to rate the importance of offering five different genres of programming in high def. The results below are shown as a result of all respondents, not just those with an HD television.

Key Finding #9 Cable customers clearly differentiate what programming they feel is important to offer in HD. The genre of programming most important to customers to have available in HD is movies, with 62% of all customers saying it is either “very” (42%) or “somewhat” (20%) important. The least important is PEG access programming, with just 15% of all customers saying it is “Very” (3%) or “Somewhat” (12%) important to offer in HD.

EXHIBIT 4

28

The chart below shows how the importance of showing PEG access programming in HD stacks up against seeing other types of programming in HD.

-17%-60%

-34%

-32%

-31%

-28%

24%

17%

25%

20%

-9%

-4%

-5%

-8%

12%

25%

37%

32%

42%

3%

-100% -80% -60% -40% -20% 0% 20% 40% 60% 80% 100%

Not Too Important Not At All ImportantPretty Important Very Important

Q9b

Local News

The Importance of Viewing Different Types of TV Programs in High Definition

Pretty / Very ImportantNot at All1 /Not Too Important |

62%

57%

49%

15%Community Access

Programming

54%

Nature / Science

Movies

Sports

Asked of those who subscribe to HD service, but shown as a percent of all cable customers

[n=358]

1Those who do not have HDTV sets are included in the “Not at all” important category.

It should be pointed out that the results in the above chart are “total sample” numbers; the results of the 288 responses to Question 9b are expressed as results of all 358 survey respondents. Those customers in Question 9 who say they do not have an HDTV set and thus can’t get HD programming, are added into the “Not at all important” category, above. The rationale for doing so, is that if Comcast is required to show PEG access channels in HD, then all cable customers, not just those who want to watch PEG access in HD, are going to have to pay for them. So it’s important to put these results in their proper perspective.

EXHIBIT 4

29

3. Willingness to Pay for Viewing Access Programming in HD. There is, of course, a cost to requiring Comcast to offer its customers PEG access programming in HD, and customers will most likely have to fund it. So cable customers were queried about their willingness to pay for such a mandate.

Key Finding #10 When asked how much money they would be willing to pay each month to be able to watch PEG access programming in HD, the median value given is “zero.” Seventy-two percent of cable customers say they do not want to pay any amount to be able to watch PEG access programming in HD.

72%

1% 1% 1%

25%

0%

20%

40%

60%

80%

100%


Q10

[n=358]

How Much Should Cable Customers BeRequired to Pay Each Month for HD Access?

Median amount customers should be required to pay = $0.00

EXHIBIT 4

30

B. Offering PEG Access On Demand. Cable customers in Northern Dakota County were also queried about the prospect of offering PEG access programming “On Demand.” After describing how the process would work, customers were asked: 1) does the local cable company offer On Demand free movies and shows; 2) how important it is to them to be able to watch different genres of programming On Demand; 3) if past meetings of their local government were available to watch on a city website, how interested they would be in watching them; and 4) how much would they be willing to pay to be able to also watch these past meetings On Demand. 1. Awareness of On Demand Movies and Shows Awareness of On Demand is high, but hardly universal: 75% of all cable customers in Northern Dakota County are aware of the service.

Q11

Does The Cable Company Offer “On Demand” Service?

[n=358]

No

Not Sure

Yes

75%8%

17%

EXHIBIT 4

31

2. Importance of Being Able To Watch Different Programming On Demand. Cable customers who are aware of their On Demand service were read a list of five different genres of programming, and asked how important it is to them to have each available On Demand.

Key Finding #11 As with HD, cable customers differentiate what programming they feel is important to offer On Demand. The genre of programming by far the most important to customers for On Demand viewing is movies, with 60% of all customers saying it is either “very” (34%) or “pretty” (26%) important. The least important is PEG access programming, with just 25% of all customers saying it is important. Unlike with HD programming, which sees high “very” important ratings for several genres of programming, when rating the importance of viewing programming On Demand, only “movies” garnered note worthy “Very” important ratings from customers: all other genres fall below 20%, with the “very” important rating for PEG access coming in at 4%.

-15%-41%

-28%

-31%

-23%

22%

23%

32%

26%

17%

18%

18%

34%

-14%

-7%

-9%

-10%

-16%

21% 4%

-100% -80% -60% -40% -20% 0% 20% 40% 60% 80% 100%

Not Too Important Not At All ImportantPretty Important Very Important

Q11a

Local News

The Importance of Viewing Different Types of TV Programs On Demand

Pretty / Very ImportantNot at All1 /Not Too Important |

60%

50%

39%

25%

41%

Nature / Science

Movies

Sports

Asked of those who are aware of On Demand service, but shown as a percent of all cable customers

[n=358]

1Those who are not aware of On Demand service are included in the “Not at all”important category.

Community AccessProgramming

EXHIBIT 4

32

3. Interest in Viewing Past Government Meetings On Demand

In an attempt to gauge the market demand for viewing past City Council meetings On Demand, customers are first asked how interested they are in watching past meetings. It appears that interest is not great.

5%

23% 26%

44%

0%

20%

40%

60%

80%

100%

Not At AllInterested

Not TooInterested

SomewhatInterested

Very Interested

Q12

[n=358]

How Interested Are You In Watching Past Meetings Of Your Local City Council?

EXHIBIT 4

33

Next, those customers who were to some degree interested in watching past meetings, including those saying “not too interested,” were asked if video recordings of past meetings of their local government were available on their local government’s website, how much they would be willing to pay each month to be able to watch these past meetings using the On Demand feature of their cable TV service.

Key Finding #12 If past meetings of their city council were available on the city website, the median price customers would be willing to pay for this new On Demand service is “zero.” Just 5% of all customers express a willingness to pay something to be able to watch these pre-recorded meetings using their cable TV’s On Demand service, while 88% would not want to pay anything.

88%

2% 1% 2%7%

0%

20%

40%

60%

80%

100%


Q12a

[n=358]

How Much Are You Willing To Pay Each Month to Watch Past Gov’t Meetings On Demand?

Median amount customers are willing to pay = $0.00

Asked just of those interested in watching past meetings, but shown as a percentage of all cable customers

1The 44% saying “Not at all interested” in watching past meetings in Q12 are included among those saying “Nothing extra.”

1

EXHIBIT 4

34

VI. CABLE TV PRIORITIES

A. Ranking of Cable TV Priorities.

Survey respondents were given a choice of five possible things Comcast could do in the future in regard to its cable TV service, from holding down rates to funding the ability to offer PEG access programming in HD and On Demand.

Customers were first asked which one of the five is most important to them, then asked which of the remaining four is least important. The results are set forth below.

Key Finding #13 When asked which is most important, holding down rates, paying to receive PEG access in HD and On Demand, improving customer service, or improving the reliability and quality of the picture they receive, 62% of cable customers say hold down rate increases. Only 3% of cable customers identify paying to receive PEG access programming in HD as most important, followed closely by 2% saying paying to receive PEG programming On Demand.

-6%

-8%

-10%

-41%

-25% 2%

3%

8%

14%

62%

Least Important Most Important

Q13 & Q14

Priorities for Local Cable Company

Holding down future rate increases

Improving the reliability and quality of your TV picture

Improving customer service

Providing your local gov’t with money to show PEG access in On Demand

100% 75% 50% 25% 0 25% 50% 75% 100%

Least Important Most Important

[n=358]

Providing your local gov’t with money to show PEG access in HD

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B. Meeting Future Cable-Related Needs.

Finally, cable customers were asked what improvements they feel are important for Comcast to make in order to meet the future cable-related needs in Northern Dakota County. Rates/Billing-related issues are mentioned the most frequently (15%), followed by issues related to programming (12%).

16%9%

4%8%

22%1%

4%5%5%

10%5%

12%1%4%

11%15%

0% 20% 40% 60% 80% 100%

1

3

5

7

9

11

13

What is Important to Meet Future Cable-Related Needs?

[n=358]

PROGRAMMING ISSUES (NET)

Other*

Want a la carte

BILLING & RATES (NET)

TECHNOLOGY ISSUES (NET)

OTHER (NET)

NOTHING IN PARTICULAR / NOT SURE (NET)

BETTER CUSTOMER SERVICE (NET)

Q151 No single response in any “Other” category is more than 2%.

Reduce rates / Cost too high

Need more competition

Other*

Other programming issues*

Other rates issues*

Satisfied with current service

Keep rates low / Hold down rates

Improve customer service in general

Other customer service*

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VII. SUMMARY & PERSPECTIVE

A majority of customers in Comcast’s Northern Dakota County system are satisfied with their cable TV service. But as in most areas of the country, overall satisfaction levels could be higher. Satisfaction with the channels customers receive, however, is quite high.

Demands for adding more PEG access channels bump up against competing realities. The challenge faced by PEG access providers is not dissimilar to that facing the national and local news programmers, as both changing demographics and the proliferation of different media platforms have shifted how many people now get their news, information and entertainment programming. Just as evening news programs adjust to the reality of declining viewership, PEG access programming providers are faced with similar declines in viewership and may need to think creatively about how to reach a broader audience going forward. That said, how low is the current weekly viewership of the PEG access channels in Northern Dakota County? While the existing PEG access channels do have followers, PEG channels, in general, are not highly watched, as between 70% and 88% of customers say they either never or seldom (once a month or less) watch them. Further, four of the seven have weekly viewership levels that are similar to the shopping channel QVC, one of the least popular cable channels. There is also significant reluctance on the part of cable customers to pay for PEG access programming and improvements to PEG access facilities or equipment, let alone to add PEG access channels beyond the seven they already receive—twelve times as many customers want to have fewer PEG channels on their line-up as want to have more: 24% to 2%. Additionally, 54% percent of customers don’t want to pay anything for PEG access programming. Based on viewership levels, a desire by many to have fewer PEG channels, coupled with an unwillingness to financially support PEG access, one has good reason to question the value customers ascribe to the PEG access programming currently provided in Northern Dakota County. Finally, when asked to state priorities for the local cable company, customers rate funding On Demand and HD PEG access programming as the lowest priorities on the list of things tested that Comcast could do in regard to its cable service.

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VIII. APPENDICES

A. Percentage Results

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NORTHERN DAKOTA COUNTY, MN ASCERTAINMENT ISSUES SURVEY

Hello, my name is __________________________. First, I want to assure you that we're not selling anything, or asking for money. I'm with Talmey-Drake Research, a public opinion and market research company. We are interviewing people in northern Dakota County about television and other local issues, and we would like to include your opinions.

SCREENER

A. First I would like to confirm that you are 18 years old, or older, and that you are alone or jointly a head-of-household at this residence? [n=358]

Yes .............................................................................................................................. 100% No ............................................................................................................................... -- DK/NS ..................................................................................................................... --

B. [Ask only if R says “No” or “DK/NS” in Screener A; else go to Screener C] Is there someone in this household, who is 18 years old, or older, who is a head-of-household, with whom I may speak?

Yes ............................................................................................................. 100% Start over No .............................................................................................................. -- Terminate DK/NS ..................................................................................................... -- Terminate

C. And do you currently live in northern Dakota County? [n=358]

Yes .............................................................................................................................. 100% Continue No ............................................................................................................................... -- Terminate DK/NS ..................................................................................................................... -- Terminate

D. Does your household currently subscribe to cable TV? [n=358]

Yes .............................................................................................................................. 100% Continue No ............................................................................................................................... -- Terminate DK/NS ..................................................................................................................... -- Terminate

E. And do you alone, or jointly with someone in your household, make decisions about your cable TV service? [n=358]

Yes ................................................................................................................. 100% Continue No .................................................................................................................. -- Terminate DK/NS ......................................................................................................... -- Terminate

F. Type of Service [From Sample] [n=358]

Digital Starter/Economy/Preferred ........................................................ 88% Limited/Expanded Analog ....................................................................... 12%

G. Franchise Agents [From Sample] [n=358]

Inver Grove Heights .................................................................................. 43% Mendota ........................................................................................................ * Mendota Heights ......................................................................................... 15% Sunfish Lake................................................................................................. 1% South St. Paul............................................................................................... 20% West St Paul ................................................................................................. 19% Lilydale .......................................................................................................... 2%

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SCREENER

H. Is the telephone number we called you on a cell phone, or is it a traditional home phone line, often called a land line? [n=358]

Cell phone ................................................................................................................. 31% Landline ..................................................................................................................... 68% Other ......................................................................................................................... 1% DK/NS ..................................................................................................................... -- Terminate

I. [Ask if R says “Cell phone” in Screener H; else go to Screener L ] Are you currently driving or doing something else that makes it unsafe to talk?

Yes ............................................................................................................. -- Thank; Set time to call back No .............................................................................................................. 100% Continue DK/NS .......................................................................................... -- Terminate

J. [Ask only if R says “Cell phone” in Screener H; else go to Screener L ] Do you have a landline in addition to your cell phone, or is your cell phone the only telephone that you have? [n=110]

Also have land line .................................................................................. 29% Cell phone is my only telephone ......................................................... 71% DK/NS ..................................................................................................... -- Terminate

K. [Ask if R says “Also have land line” in Screener J; else go to Screener L ] How often do you, personally, answer your land line? Do you answer it almost all the time, some of the time, not too often, never or at least almost never? [n=32]

All or almost all the time ....................................................... 20% Some of the time .................................................................... 16% Not too often .......................................................................... 25% Never or at least almost never ............................................. 33% DK/NS/Refused ................................................................... 6%

L. [Ask only if R says “Landline” in Screener H; else go to Screener M ] Do you have a cell phone in addition to your landline phone, or is your landline phone the only telephone that you have? [n=244]

Also have cell phone .............................................................................. 80% Landline phone is my only telephone ................................................ 20% DK/NS ..................................................................................................... -- Terminate

M. Sex? [Do not ask] [n=358]

Male ............................................................................................................................ 47% Female ........................................................................................................................ 53%

*An asterisk, wherever it appears, means that the result for that response rounds to less than %.

1. Before continuing, I want to let you know that if I come to a question that you would prefer not to answer, please just say so, and I will go on to the next question. And if you don’t know, or aren’t sure, about the answer to a question—or do not have an opinion about the subject—just say you don’t know or don’t have an opinion. Please, do not guess or make up an answer. Also, this call may be monitored or recorded for quality control purposes. [Pause briefly before continuing]

Generally speaking, would you say things where you live are going in the right direction, or do you feel things there have gotten off on the wrong track in the past few months? [Single Response only] [n=358]

Right direction ............................................................................................. 68% Wrong track ................................................................................................. 16% No opinion ................................................................................................... 10% DK/NS ......................................................................................................... 6%

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2. And overall, how satisfied would you say you are with your cable TV service? Would you say you are very satisfied, somewhat satisfied, somewhat dissatisfied or very dissatisfied with cable TV service? If you are neither satisfied nor dissatisfied, just say so. [n=358]

Very satisfied ................................................................................................ 24% Somewhat satisfied ..................................................................................... 43% Neither satisfied nor dissatisfied ............................................................... 6% Somewhat dissatisfied ................................................................................ 18% Very dissatisfied ........................................................................................... 8% DK/NS ......................................................................................................... 1%

3. What about the choice of the channels on the channel line-up you receive with cable TV? By choice of channels, I mean the channels you receive, like ESPN, HGTV, Lifetime, and the local broadcast channels like CBS and NBC, not the quality of the shows that appear on those channels. Would you say you are very satisfied, somewhat satisfied, somewhat dissatisfied or very dissatisfied with the channel line-up of programming you receive on cable? If you are neither satisfied nor dissatisfied, just say so. [n=358]

Very satisfied ................................................................................................ 34% Somewhat satisfied ..................................................................................... 46% Neither satisfied nor dissatisfied ............................................................... 5% Somewhat dissatisfied ................................................................................ 9% Very dissatisfied ........................................................................................... 4% DK/NS ......................................................................................................... 2%

4. On a different subject, in some communities, local cable companies provide what are known as community access channels, which are used by organizations and people in the community to produce local community programming. These channels are typically used by local government, educational and public access television producers to show city council and other government meetings, as well as local educational programming and other locally produced programs. Does your local cable company offer any of those types of community access channels where you live? If you are not sure, just say so. [n=358]

Yes ................................................................................................................. 82% No .................................................................................................................. 2% DK/NS ......................................................................................................... 16%

4a. [Ask only if R says “Yes” in Q4; else go to Q5] And off-hand, do you know what the channel numbers are for any of the community access channels offered in your community? If you can’t remember any, just say so. [Multiple Response OK; Do Not Read]

Asked Total Q4a Sample [n=293] [n=358]

No, can’t name channel numbers of any access channels ..... 44% 36% Channel 14 .................................................................................... 22% 18% Channel 15 .................................................................................... 18% 15% Channel 16 .................................................................................... 20% 16% Channel 18 .................................................................................... 18% 15% Channel 19 .................................................................................... 12% 10% Channel 20 .................................................................................... 8% 6% Channel 21 .................................................................................... 4% 3% Other .............................................................................................. 14% 11% DK/NS .......................................................................................... 12% 10% Said “No” or “DK/NS” in Q4 ................................................. -- 18%

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5. I am now going to read you a list of several different channels. After I read each one, I want you to tell me whether you watch that channel’s programming "Regularly," that is at least once a week, "Occasionally," that is at least two or three times a month, "Seldom watch it," which means about once a month or less, or "Never watch it." If you are not sure how much you watch a particular channel or its programming, just say so and I will move on to the next one. The first one is: [Randomize] [Single Response only] [n=358]

Regularly Occasionally Seldom (At least (at least (About once Once 2/3 times a month Never a week) a Month) or less) Watch DK/NS Ref.

[1] QVC, which shows home shopping programming .................................................................... 4% 9% 13% 73% 1% --

[2] Channel 14, the Community Channel, a public access channel which shows local programming produced by Town Square Television .......................................................................... 6% 21% 19% 53% 1% --

[3] Channel 15, a public access channel which shows programs submitted by local residents and organizations ............................................................. 3% 15% 19% 62% 1% --

[4] Channel 16, the Multi-Faith Access Channel, a public access channel which shows various local religious services ..................................................... 3% 8% 16% 72% 1% --

[5] Channel 18, a government access channel which shows government meetings for West St. Paul, Mendota Heights, and Dakota County ............................................................................... 5% 16% 24% 55% * --

[6] Channel 19, a government access channel which shows government meetings for South St. Paul and Inver Grove Heights ................................. 6% 23% 19% 52% * --

[7] Channel 20, an education access channel showing local school board meetings and education shows ............................................................... 3% 11% 21% 64% 1% --

[8] Channel 21, a community bulletin board whish shows listings on non-commercial and non-profit community events ........................................ 3% 10% 22% 64% 1% --

[9] C-SPAN ............................................................................. 5% 18% 19% 51% 7% -- [10] ESPN ................................................................................. 31% 23% 13% 30% 3% -- [11] Channel 4 the local CBS station, WCCO .................... 70% 19% 6% 5% * * [12] CNN .................................................................................. 25% 29% 18% 26% 2% -- [13] Channel 2 called TPT which is the local PBS

channel ............................................................................... 36% 37% 14% 13% -- -- [14] USA Network ................................................................... 20% 30% 16% 25% 9% --

EXHIBIT 4

5

5a. [Ask only if R says “Regularly” or “Occasionally” watches in Q5(2); else go to Q5c] And is there any particular show or shows that you watch regularly on Channel 14, which shows community programming produced by Town Square Television? [If Yes; ask:] What program is that? [Multiple response OK]

Total Q5a Sample [n=96] [n=358]

Local sports ................................................................................... 16% 4% Historical shows ........................................................................... 3% 1% High school band ......................................................................... 3% 1% Government meetings ................................................................. 2% 1% Local parades ................................................................................ 2% 1% Other .............................................................................................. 6% 2% None/nothing .............................................................................. 56% 15% DK/NS/Refused ......................................................................... 11% 3%

5b. [Ask only if R says “Regularly” watches in Q5(2); else go to Q5c] And approximately how many hours a week do you spend watching Channel 14? If you spend less than an hour a week, or you aren’t sure, just say so. Total Q5b Sample [n=20] [n=358]

Less than 1 hour ........................................................................... 12% 1% 1 hour ............................................................................................. 24% 1% 2 hours ........................................................................................... 20% 1% 3 hours ........................................................................................... 4% * 5 hours ........................................................................................... 6% * DK/NS .......................................................................................... 34% 2%

5c. [Ask only if R says “Regularly” or “Occasionally” watch in Q5(3); else go to Q5e ] And is there any particular show or shows that you watch regularly on Channel 15, which shows community programming produced in Eagan? [If Yes; ask:] What program is that? [Multiple response OK] Total Q5c Sample [n=61] [n=358]

Council meetings .......................................................................... 2% * Other .............................................................................................. 12% 2% None/nothing .............................................................................. 79% 14% DK/NS/Refused ......................................................................... 7% 1%

5d. [Ask only if R says “Regularly” watches in Q5(3); else go to Q5e ] And approximately how many hours a week do you spend watching Channel 15? If you spend less than an hour a week, or you aren’t sure, just say so.

Total Q5d Sample [n=9] [n=358]

Less than 1 hour ........................................................................... 21% 1% 1 hour ............................................................................................. 48% 1% 2 hours ........................................................................................... 13% * 3 hours ........................................................................................... 9% * DK/NS .......................................................................................... 9% *

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5e. [Ask only if R says “Regularly” or “Occasionally” watch in Q5(4); else go to Q5g ] And is there any particular show or shows that you watch regularly on Channels 16, which shows local religious programming? [If Yes; ask:] What program is that? [Multiple response OK]

Total Q5d Sample [n=42] [n=358]

Church/Religious ......................................................................... 28% % None/nothing .............................................................................. 61% % DK/NS/Refused ......................................................................... 11% %

5f. [Ask only if R says “Regularly” watches in Q5(4); else go to Q5g ] And approximately how

many hours a week do you spend watching Channel 16? If you spend less than an hour a week, or you aren’t sure, just say so. Total Q5f Sample [n=12] [n=358]

Less than 1 hour ........................................................................... 28% 1% 1 hour ............................................................................................. 10% * 2 hours ........................................................................................... 7% * 3 hours ........................................................................................... 17% 1% 5 hours ........................................................................................... 17% 1% More than 5 hours ....................................................................... 10% * DK/NS .......................................................................................... 11% *

5g. [Ask only if R says “Regularly” or “Occasionally” watch in Q5(5); else go to Q5i ] And is there any particular show or shows that you watch regularly on Channel 18, which shows government meetings for West St. Paul, Mendota Heights, and Dakota County? [If Yes; ask:] What program is that? [Multiple response OK]

Total Q5g Sample [n=75] [n=358]

Council meetings .......................................................................... 22% 5% Mendota Heights meetings ......................................................... 5% 1% County meetings .......................................................................... 3% 1% Other .............................................................................................. 10% 2% None/nothing .............................................................................. 56% 12% DK/NS/Refused ......................................................................... 4% 1%

5h. [Ask only if R says “Regularly” watches in Q5(5); else go to Q5i] And approximately how many hours a week do you spend watching Channel 18? If you spend less than an hour a week, or you aren’t sure, just say so. Total Q5h Sample [n=18] [n=358]

Less than 1 hour ........................................................................... 39% 2% 1 hour ............................................................................................. 18% 1% 2 hours ........................................................................................... 7% * 3 hours ........................................................................................... 5% * 4 hours ........................................................................................... 4% * More than 5 hours ....................................................................... 7% * DK/NS .......................................................................................... 20% 1%

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5i. [Ask only if R says “Regularly” or “Occasionally” watch in Q5(6); else go to Q5k ] And is there any particular show or shows that you watch regularly on Channel 19, which shows government meetings for South St. Paul and Inver Grove Heights? [If Yes; ask:] What program is that? [Multiple response OK]

Total Q5i Sample [n=100] [n=358]

Council meetings .......................................................................... 30% 8% South St. Paul meetings ............................................................... 5% 1% School board meetings ................................................................ 3% 1% Planning commission .................................................................. 3% 1% NASA channel .............................................................................. 2% 1% Inver Grove Heights meetings .................................................. 2% 1% Other .............................................................................................. 9% 3% None/nothing .............................................................................. 44% 12% DK/NS/Refused ......................................................................... 2% 1%

5j. [Ask only if R says “Regularly” watches in Q5(6); else go to Q5k] And approximately how many hours a week do you spend watching Channel 19? If you spend less than an hour a week, or you aren’t sure,, just say so. Total Q5j Sample [n=20] [n=358]

Less than 1 hour ........................................................................... 28% 2% 1 hour ............................................................................................. 21% 1% 2 hours ........................................................................................... 16% 1% 3 hours ........................................................................................... 8% 1% 4 hours ........................................................................................... 8% 1% DK/NS .......................................................................................... 19% 1%

5k. [Ask only if R says “Regularly” or “Occasionally” watch in Q5(7); else go to Q5m ] And is there any particular show or shows that you watch regularly on Channel 20, which shows local school board meetings and other education shows? [If Yes; ask:] What program is that? [Multiple response OK]

Total Q5k Sample [n=49] [n=358]

School board meetings ................................................................ 18% 3% Other .............................................................................................. 11% 2% None/nothing .............................................................................. 63% 9% DK/NS/Refused ......................................................................... 8% 1%

5l. [Ask only if R says “Regularly” watches in Q5(7); else go to Q5m] And approximately how many hours a week do you spend watching Channel 20? If you spend less than an hour a week, or you aren’t sure, just say so. Total Q5l Sample [n=9] [n=358]

Less than 1 hour ........................................................................... 22% 1% 1 hour ............................................................................................. 35% 1% 4 hours ........................................................................................... 9% * DK/NS .......................................................................................... 35% 1%

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8

5m. [Ask only if R says “Regularly” or “Occasionally” watch in Q5(2), or (3), or (4) or (5) or (6) or (7); else go to Q6] In general, is the picture quality you see on the community access channels better than what you need it to be, worse than what you want it to be, or is it about the right quality for you. [n=151]

Better than needed ....................................................................... 5% Worse than wanted ...................................................................... 7% About right .................................................................................... 85% Don’t know ................................................................................... 3%

6-1. [Randomize Q’s 6-1, 6-2, 6-3 and 6-4. Quota = % of R's for Q6-1] [If R says “No” or “DK/NS” in Q4, read: “While you may not be aware of them, there are seven community access channels on your channel line-up,” / If R says “Yes” in Q4, read: “As you may know, there are seven community access channels on your channel line-up,” ] Channels 14, 15, 16, 18, 19, 20, and 21. Some people in northern Dakota County would like to add one or more community access channels to the seven that you currently have. Others would like to have fewer access channels, and replace one or more of your seven community access channels with new non-community access cable channels you do not now receive when they become available. Still others feel the seven access community channels you now receive is about the right number. How do you feel? Would you like to add one or more community access channels, take off one or more community access channels, and replace with new non-community access cable channels you do not now receive, or do you think the seven access channels you have now is about right? If you are not sure, or have no opinion, just say so. [Single response only] [n=91]

Add one or more access channels ............................................................ -- Take off one or more access channels..................................................... 24% Seven access channels is about right ........................................................ 48% DK/NS ......................................................................................................... 28%

6-2. [Randomize Q’s 6-1, 6-2, 6-3 and 6-4. Quota = % of R’s for Q6-2] [If R says “No” or “DK/NS” in Q4, read: “While you may not be aware of them, there are seven community access channels on your channel line-up,” / If R says “Yes” in Q4, read: “As you may know, there are seven community access channels on your channel line-up,” ] Channels 14, 15, 16, 18, 19, 20, and 21. Some people in northern Dakota County would like to have fewer community access channels, and replace one or more of your seven community access channels with new non-community access cable channels you do not now receive when they become available. Others would like to add one or more community access channels to the seven that you currently have. Still others feel the seven community access channels you now receive is about the right number. How do you feel? Would you like to take off one or more community access channels, and replace with new non-community access cable channels you do not now receive, add one or more community access channels, or do you think the seven access channels you have now is about right? If you are not sure, or have no opinion, just say so. [Single response only] [n=92]

Take off one or more access channels..................................................... 26% Add one more access channels ................................................................. 1% Seven access channels is about right ........................................................ 56% DK/NS ......................................................................................................... 17%

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6-3. [Randomize Q’s 6-1, 6-2, 6-3 and 6-4. Quota = % of R’s for Q6-3] [If R says “No” or “DK/NS” in Q4, read: “While you may not be aware of them, there are seven community access channels on your channel line-up,” / If R says “Yes” in Q4, read: “As you may know, there are seven community access channels on your channel line-up,” ] Channels14, 15, 16, 18, 19, 20 and 21. Some people in northern Dakota County feel the seven community access channels you now receive is about the right number. Others would like to have fewer community access channels, and replace one or more of your seven community access channels with new non-community access cable channels you do not now receive when they become available. Still others would like to add one or more community access channels to the seven that you currently have. How do you feel? Do you think that the seven community access channels you have now is about right, or would you prefer to take off one or more of the community access channels, and replace with new non-community access cable channels you do not now receive, or would you prefer to add one or more access channels? If you are not sure, or have no opinion, just say so. . [Single response only] [n=89]

Seven access channels is about right ........................................................ 46% Take off one or more access channels..................................................... 21% Add one more access channels ................................................................. 1% DK/NS ......................................................................................................... 32%

6-4. [Randomize Q’s 6-1, 6-2, 6-3 and 6-4. Quota = % of R’s for Q6-4] [If R says “No” or “DK/NS” in Q4, read: “While you may not be aware of them, there are seven community access channels on your channel line-up,” / If R says “Yes” in Q4, read: “As you may know, there are seven community access channels on your channel line-up,” ] Channels 14, 15, 16, 18, 19, 20, and 21. Some people in northern Dakota County feel the seven community access channels you now receive is about the right number. Others would like to add one or more community access channels to the seven that you currently have. Still others would like to have fewer community access channels, and replace one or more of your seven community access channels with new non-community access cable channels you do not now receive when they become available. How do you feel? Do you think that the seven community access channels you have now is about right, or would you prefer to add one or more community access channels, or would you prefer to take off one or more of the community access channels , and replace with new non-community access cable channels you do not now receive,? If you are not sure, or have no opinion, just say so. [Single response only] [n=88]

Seven access channels is about right ........................................................ 41% Add one more access channels ................................................................. 4% Take off one or more access channels..................................................... 25% DK/NS ......................................................................................................... 31%

Total: Q6-1, 6-2, 6-3, 6-4 [n=358]

Take off one or more access channels..................................................... 24% Add one more access channels ................................................................. 2% Seven access channels is about right ........................................................ 48% DK/NS ......................................................................................................... 26%

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6a. [Ask if R says “Add one or more” in Q6-1 to 6-4 series; else go to Q6b ] How many access channels would you like to add to the seven you now have? [Single Response only]

Asked Total Q6a Sample [n=5] [n=358] Add one ......................................................................................... 16% * Add two ......................................................................................... 22% 1% Add three or more ....................................................................... 62% 1% Add access channels, but don’t know how many ................... -- -- Take off one or more access channels...................................... -- 24% Seven we have now is about right ............................................. -- 48% DK/NS If there are too many/too few/about the

right number of access channels ............................................ -- 26%

6b. [Ask if R says “Take off one or more” in Q6-1 to 6-4 series; else go to Q7 ] How many of the seven access channels you now receive do you want to take off and replace with other non-community access cable channels you do not now receive when they become available? [Single response only]

Asked Total Q6b Sample [n=86] [n=358] Take off one .................................................................................. 3% 1% Take off two ................................................................................. 30% 7% Take off three ............................................................................... 18% 4% Take off four ................................................................................. 6% 2% Take off five .................................................................................. 5% 1% Take off six ................................................................................... 7% 2% Take off all seven ......................................................................... 18% 4% Take off access channels, but don’t know how

many ....................................................................................... 13% 3% Add one or more access channels ............................................. -- 2% Seven we have now is about right ............................................. -- 48% DK/NS If there are too many/too few/about the

right number of access channels ............................................ -- 26%

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7. On a related topic, the Northern Dakota County Cable Communications Commission may require your local cable TV company to pay for improvements to community access facilities, including new audio and video production equipment for programming seen on these channels. Because federal law allows the cable company to pass on to cable customers any community access-related costs that the local government requires the company to pay for, the cost of any community access channel improvements the cable company makes are paid by cable TV customers.

Thinking about the community access channels you currently receive as part of your cable TV service, approximately how much do you feel every cable subscriber should be required to pay each month for the current community access programming they receive, including any improvements that your local government would like to make? If you feel cable subscribers should not be required to pay anything for community access programming, or you are not sure how much you feel cable subscribers should be required to pay each month, just say so. [Single Response only] [Specify dollars and cents] [0=Zero/Nothing, DK/NS=99999] [n=358]

Nothing extra ............................................................................................... 54% $.01 - $1.00 ................................................................................................... 3% $1.01 - $4.99 ................................................................................................. 4% $5.00 or more ............................................................................................... 4% DK/NS ......................................................................................................... 35%

Median amount extra each month ........................................................... $0.00

8. [If R says “Zero/Nothing” in Q7, read: “Even though you don’t feel you should have to pay anything for access programming,] Going forward, if your local government requires the cable company to make further investments in community access programming, there are basically three different ways to pay for community programming. After I read all three, please tell me which one comes closest to your opinion. If you are not sure, or feel that no additional money should be spent on access programming, just say so. The first is, pay for access programming improvements: [Read list except “d & e”; Randomize a-c; Single response only] [n=358]

[a] By using some of the approximately one million three hundred sixty-five thousand dollars in franchise fees that cable customers in northern Dakota County already pay each year to their local government as part of their cable bills .................................................. 44%

[b] By increasing the amount that cable customers pay each year to provide and maintain community access programming ............................................................................................. 3%

[c] By using some of the sales and property tax revenues collected each year in northern Dakota County .................................. 9%

[d] Don’t spend any additional money on access programming ............................................................................................. 25%

[e] DK/NS ...................................................................................................... 19%

9. Thinking about the TV sets you have in your home, are any of those TV sets HDTV sets, which means they are capable of showing programming in high definition, or HD quality? [n=358]

Yes, have HDTV set .................................................................................. 81% No, do not have HDTV set ..................................................................... 15% DK/NS ......................................................................................................... 4%

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9a. [Ask if R says “Yes” in Q9; else go to Q10] As you may know, your local cable company currently offers its customers the ability to subscribe to High Definition programming, commonly referred to as HD programming. Does your household currently subscribe to HD service from the local cable company? If you are not sure, just say so. [n=288]

Yes, subscribe to HD service ..................................................... 70% No, do not subscribe to HD service ......................................... 15% DK/NS .......................................................................................... 15%

9b. [Ask if R says “Yes” in Q9, else go to Q10 ] Next I will read you different types of programming that may be available to watch in high definition. After I read each one, please tell me if it is very important to you, somewhat important, not too important or not at all important for you to be able to watch each one in high definition. The first is: [Read list; Randomize]

---Important--- -----Not Important----- DK\ Very Some’t Not Too Not At All NS

1. Movies

Q9b1 [n=288] ...................................... 52% 25% 5% 16% 2% Total Sample [n=358] ....................... 42% 20% 4% 28%1 6%1

2. Sports programming

Q9b2 [n=288] ...................................... 47% 21% 10% 20% 2% Total Sample [n=358] ....................... 37% 17% 8% 32% 6%

3. Nature/science programs


4. Community access programming, like government meetings, community college, local school district and locally produced shows


5. Local news programming Q9b5 [n=288] ...................................... 31% 30% 11% 23% 5% Total Sample [n=358] ....................... 25% 24% 9% 34% 8%

1 Those respondents who in Q9 said “No, do not have HDTV set” are included in the “Not at All Important” column in Q9b1-5. Those saying “DK/NS” in Q9 are included in the “DK/NS column for Q9b1-5.

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10. Thinking now about the local community access channels, and the programming they offer, [If R gave dollar amount in Q7, read: “In addition to the ($$ for access from Q7) you indicated you feel is the right amount you should have to pay each month for the current community access programming you receive,”], how much more do you feel cable subscribers should be required to pay each month to be able to watch the community access channels in high definition? If you feel cable subscribers should not be required to pay anything each month to be able to watch the community access channels in HD, or you are not sure how much you feel they should be required to pay each month for HD access channels, just say so. [Single Response only] [Specify dollars and cents] [n=358]

Nothing extra ............................................................................................... 72% $.01 - $1.00 ................................................................................................... 1% $1.01 - $4.99 ................................................................................................. 1% $5.00 or more ............................................................................................... 1% DK/NS ......................................................................................................... 25%

Median amount extra each month ........................................................... $0.00

11. On a related subject, in some communities, local cable companies offer their customers the ability to watch free movies and shows “On Demand.” You can watch whenever you want to, any programs that appear on the on-demand menu, simply by using your remote control to select from the movies or shows that are available. Does your local cable company offer the ability to watch free movies and shows “On Demand?” If you are not sure, just say so. [n=358]

Yes, offers “On Demand” ......................................................................... 75% No, does not offer “On Demand” .......................................................... 8% DK/NS ......................................................................................................... 17%

11a. [Ask if R says “Yes” in Q11, else go to Q12] Next I will read you different types of programming that may be available to watch “On Demand.” After I read each one, please tell me if it is very important to you, somewhat important, not too important or not at all important for you to be able to watch each one on demand. Again, if you are not sure, just say so. The first is: [Read list; Randomize]


1. Movies

Q11b1 [n=269] ..................................... 46% 35% 9% 9% 1% Total Sample [n=358] ....................... 34% 26% 7% 16%2 17%2

2. Sports programming

Q11b2 [n=269] ..................................... 24% 31% 14% 29% 2% Total Sample [n=358] ....................... 18% 23% 10% 31% 18%

3. Nature/science programs


2 Those respondents who in Q11 said “No, does not offer On Demand” are included in the “Not at All Important” column in Q11b1-5. Those saying “DK/NS” in Q11 are included in the “DK/NS column for Q11b1-5.

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4. Community access programming, like government meetings, community college, local school district and locally produced shows


5. Local news programming Q11b5 [n=269] ..................................... 23% 30% 18% 26% 3% Total Sample [n=358] ....................... 17% 22% 14% 28% 19%

12. On a different but related subject, how interested are you in watching past recorded, rather than live, meetings of your local city council or other local governments? Are you very interested, somewhat interested, not too interested or not at all interested? [n=358]

Very interested ............................................................................................. 5% Somewhat interested................................................................................... 23% Not too interested ....................................................................................... 26% Not at all interested .................................................................................... 44% DK/NS ......................................................................................................... 2%

12a. [Ask if R does NOT say “Not at all interested” in Q12 (Q12=1,2,3 or 5); else go to Q13] Now suppose past videos of local government meetings— including city council and other similar meetings—were available to watch on the Internet at a community website. In addition to a website, these past meetings could also be available to watch using cable TV’s On Demand feature. If past local government meetings were available to watch on a community website, [If R gave dollar amount in Q7, read: “In addition to the ($$ for access from Q7) you indicated you feel is the right amount you should have to pay each month for the current community access programming you receive,”], how much would you be willing to pay each month on your cable bill to be able to also watch past pre-recorded meetings of your local government meetings using the On-Demand feature of your cable TV service? [Single Response only] [Specify dollars and cents]

Total Q12a Sample [n=200] [n=358]

Nothing extra ................................................................................ 78% 88%3 $.01 - $1.00 .................................................................................... 3% 2% $1.01 - $4.99 .................................................................................. 2% 1% $5.00 or more ................................................................................ 3% 2% DK/NS .......................................................................................... 14% 7% Median amount extra each month ............................................ $0.00 $0.00

3 Includes the 44% in Q12 who say “Not at all interested” in watching past government meetings.

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13. Next, I am going to read you a list of five things your local cable company could do in regard to your local cable TV service. While each one of them may be important, I want you to tell me which of the following five things you feel is the MOST important to you. They are: [Randomize] [Interviewer Instruction: It is important to get a preference. If R says DK/NS, probe to get a preference] [n=358]

Holding down future rate increases Providing money so that your local government can offer the

local community access channels in High Definition Providing money so that your local government can offer the

local community access channels On Demand Improving customer service Improving the reliability and quality of your TV picture

Now which one of these five is the MOST important to you?

[a] Holding down future rate increases ....................................................... 62% [b] Providing money so that your local government can offer the

local community access channels in High Definition ......................... 3% [c] Providing money so that your local government can offer the

local community access channels On Demand ................................... 2% [d] Improving customer service .................................................................. 14% [e] Improving the reliability and quality of your TV picture ................... 8% DK/NS ................................................................................................................ 11% Go to 15

14. And of the remaining four, which one is LEAST important to you? [Interviewer Instruction: It is important to get a choice. If R says DK/NS, probe to get a preference] [n=319]

[a] Holding down future rate increases ....................................................... 6% [b] Providing money so that your local government can offer the

local community access channels in High Definition ......................... 41% [c] Providing money so that your local government can offer the

local community access channels On Demand ................................... 25% [d] Improving customer service .................................................................. 8% [e] Improving the reliability and quality of your TV picture ................... 10% DK/NS ................................................................................................................ 10%

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15. Finally, thinking for the moment about the next several years, what, if any, cable TV services, facilities, or capabilities that are not currently available in your community, do you feel are important for the local cable company to provide in order to meet the cable needs of northern Dakota County residents in your community in the years to come? [Multiple response OK] [n=358]

BILLING & RATES (NET) ........................................................ 15% Reduce rates/cost too high .................................................................... 11% Hold down rates/keep rates low .......................................................... 4% Other billing and rate issues4 ................................................................. 1%

PROGRAMMING (NET) ........................................................... 12% Want a la carte programming ............................................................... 5% Fewer channels/better quality/get rid of filler channels .................. 2% More channels in general ....................................................................... 2% More sports/better sports packages ..................................................... 2% More on-demand services ...................................................................... 2% Improve programming quality in general ............................................ 1% Want specific channel added ................................................................. 1% More variety/less repetitive programming .......................................... 1% Other programming issues4 .................................................................. 1%

TECHNOLOGY (NET) .............................................................. 5% Provide/improve high speed Internet access ..................................... 1% Have fiber Internet ................................................................................. 1% Provide/improve high definition technology ..................................... 1% Keep up with new technology .............................................................. 1% Other technology issues4 ........................................................................ 1%

CUSTOMER SERVICE (NET) .................................................. 5% Improve customer service in general .................................................. 4% Other customer service issues4 ............................................................. 1%

OTHER (NET) ........................................................................... 22% Satisfied with current service ................................................................. 8% Need more competition/Choice of cable companies ...................... 4% Support access programming/access channels .................................. 2% Other4 ....................................................................................................... 8%

Nothing ....................................................................................... 16% Don't know/Refused ................................................................... 35%

4 No single response in any “Other” category is more than 1%.

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Our last questions are about you and your family, and the answers help us statistically classify the results we obtain and will only be used when combined with the hundreds of other interviews conducted for this survey. If I come to a question you prefer to not a answer, please just say so, and I will move on to the next question.

D1. Some people are always following what's going on in politics and public affairs. Others just aren't that interested. Do you follow what's going on politically and in government all of the time, most of the time, some of the time or almost never? [Single Response only] [n=358]

All of the time .............................................................................................. 23% Most of the time .......................................................................................... 29% Some of the time ......................................................................................... 32% Almost never................................................................................................ 12% Refused ......................................................................................................... 1% DK/NS ......................................................................................................... 3%

D2. What is your primary source for information about what’s happening in your community? Is it: [Read list; Randomize, Single Response] [n=358]

The local broadcast TV stations, Channels 4, 5, 9 and 11 Your community access channels Your local newspaper A regional newspaper like the Star Tribune or Pioneer Press A local radio station Information you find online

The local broadcast TV stations ............................................................... 40% Your community access channels ............................................................ 2% Your local newspaper ................................................................................. 13% A regional newspaper/Star Tribune/Pioneer Press .............................. 16% A local radio station .................................................................................... 5% Information you find online ...................................................................... 15% DK/NS ......................................................................................................... 9%

D3. And have you read or seen anything in the news recently about your cable TV company? [Single Response only] [n=358]

Yes ................................................................................................................. 17% No .................................................................................................................. 77% DK/NS ......................................................................................................... 6%

D3a. [Ask only if R says “Yes” in D3; else go to D4] And can you recall whether what you read or saw in the news was something good about your cable company, or was it something bad about your cable company? [Single Response only] Total D3a Sample [n=60] [n=358]

Good .............................................................................................. 22% 4% Bad .................................................................................................. 47% 8% Neutral ........................................................................................... 18% 3% DK/NS .......................................................................................... 13% 2% Said “No” or “DK/NS” in D3a ................................................ -- 83%

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D4. What about videos produced by individuals such as friends, family members, neighbors or other people in your community? Approximately how many amateur videos that people in your community have created and posted to an online service such as YouTube, Facebook or any other social media websites, have you watched in the past 30 days? If you haven’t watched any, or you’re not sure how many, just say so. [Single Response only] [n=358]

None ............................................................................................................. 49% 1-5 .................................................................................................................. 11% 6 or more ...................................................................................................... 11% DK/NS ......................................................................................................... 29% Average number of videos ........................................................................ 5.2 Median number of videos .......................................................................... 0.0

D5. What was the last grade in school you had the opportunity to complete? [Do not read list] [Single Response only] [n=358]

Less than HS degree ................................................................................... 3% HS grad/voc ed ........................................................................................... 22% Some college ................................................................................................ 24% College graduate .......................................................................................... 27% Post grad. Degree or study ........................................................................ 17% Refused ......................................................................................................... 2% DK/NS ......................................................................................................... 5%

D6. May I ask how old you are? [Single Response only] [n=358]

18-34 years ................................................................................................... 7% 35-44 years ................................................................................................... 7% 45-54 years ................................................................................................... 17% 55-64 years ................................................................................................... 20% 65 years or more .......................................................................................... 39% Refused ......................................................................................................... 10%

Mean age ....................................................................................................... 60.5 Median age ................................................................................................... 62.0

D7. And for statistical purposes only, was your total annual household income for 2014 less than $60,000 dollars or $60,000 or more? [Single Response only] [n=358]

D7a. [Ask only if R says “Less than $60,000” in D7; else go to D7b] And in which of the following categories did your total household income for 2014 fall? Was it: [Single Response only] [n=131]

D7b. [Ask only if R says “$60,000 or more” in D7] And in which of the following categories did your total household income for 2014 fall? Was it: [Single Response only] [n=146]

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D7/7a/7b. Breakout of total annual household income. [n=358]

Under $60,000 (NET) ................................................................................ 37% Under $20,000 .............................................................................. 7% Between $20,000 - $40,000 ......................................................... 12% Between $41,000 - $60,000 ......................................................... 12% Refused after saying income less than $60,000 ....................... 3% DK/NS, but income is less than $60,000 ................................ 3%

Over $60,000 (NET) .................................................................................... 41% Between $60,000 - $79,000 ......................................................... 8% Between $80,000 - $100,000 ....................................................... 6% Over $100,000 .............................................................................. 21% Refused after saying income more than $60,000 .................... 5% DK/NS, but income is more than $60,000 ............................. 1%

Refused ........................................................................................................... 14% DK/NS if income over/under $60,000 .................................................... 8% ********************************************************************* Total Refused ................................................................................................ 22% Total DK/NS ................................................................................................ 12%

Thank you for taking our survey, your answers have been extremely helpful.

METHODOLOGY The northern Dakota County, MN Ascertainment Issues Survey was conducted on behalf of Comcast by Talmey-Drake Research & Strategy, Inc., a public opinion research firm in Boulder, Colorado. The results of this survey are based upon 358 telephone interviews conducted among cable customers in its northern Dakota County area systems, of which 31% were completed with respondents on their cell phones. Comcast supplied a list of the telephone numbers of all its active residential customers with phone numbers in the northern Dakota County area, which was then randomly sampled. Quotas were established to obtain an appropriate representation from each franchise agent. Results from Inver Grove were weighted down to adjust for an inadvertent oversampling in that franchise agent by the calling facility.5 Interviews were conducted from September 10 to 22, 2015. A random sample of 358 has a worst-case 95% confidence interval of plus or minus 5.2% about any one reported percentage.

5 On the first night of calling, the interviewing facility inadvertently loaded a random sample of 2725 telephone records from the Inver Grove Franchise Agent only, instead of a random sample of all residential cable customers in the Northern Dakota County Comcast system. The initial quota established for Inver Grove was 116 out of 303 projected total interviews. But because Talmey-Drake has established a standard that most numbers have to be called at least 7 times in an attempt to complete an interview, a total of 186 were ultimately completed with cable customers in the Inver Grove Agent. For that reason, the Inver Grove data was weighted down to more appropriately reflect its representation in the total area being surveyed.

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VIII. APPENDICES (cont.)

B. Crosstabulations

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 1. Generally speaking, would you say things where you live are going in the right direction, or do you feel things there have gotten off on the wrong track in the past few months? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Right direction 245 218 27 160 84 127 118 44 88 93 21 59 73 105 56 60 70 48 68% 69% 61% 66% 76% 75% 63% 84% 67% 67% 59% 71% 71% 66% 63% 68% 72% 78% D G IJK Wrong track 56 39 17 40 13 17 39 3 21 24 7 13 13 28 17 13 13 8 16% 12% 39% 16% 12% 10% 21% 6% 16% 17% 21% 16% 12% 17% 19% 15% 13% 14% B F H H No opinion 37 37 - 31 6 18 19 5 13 14 5 6 12 18 9 11 10 3 10% 12% 13% 5% 10% 10% 10% 10% 10% 14% 7% 12% 11% 11% 12% 10% 5% E DK/NS 20 20 - 12 8 8 11 - 10 8 2 4 6 8 6 4 5 2 6% 6% 5% 7% 5% 6% 7% 6% 6% 5% 5% 5% 7% 5% 5% 4% CHI-SQUARE <----25.4---> <----7.3----> <----8.3----> <-----------10.7----------> <--------2.4-------> <-----------5.5-----------> SIGNIFICANCE 100% 94% 96% 70% 12% 21%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 1. Generally speaking, would you say things where you live are going in the right direction, or do you feel things there have gotten off on the wrong track in the past few months? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Right direction 245 15 33 29 10 17 13 61 16 50 87 108 8 21 192 68% 65% 75% 64% 53% 62% 65% 79% 78% 62% 66% 74% 63% 74% 69% EJK Wrong track 56 7 5 7 3 7 4 7 4 11 22 23 1 4 44 16% 30% 11% 16% 15% 26% 21% 9% 18% 14% 17% 15% 6% 14% 16% H No opinion 37 1 3 6 6 2 2 5 1 11 16 9 2 1 31 10% 5% 6% 14% 32% 7% 8% 6% 4% 14% 12% 6% 16% 4% 11% BCFHIL DK/NS 20 - 3 2 - 1 1 4 - 8 6 6 2 2 11 6% 8% 6% 4% 6% 5% 10% 4% 4% 15% 7% 4% CHI-SQUARE <-----------------------------------37.2-----------------------------------> <--------6.2-------> SIGNIFICANCE 83%* 60%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 2. And overall, how satisfied would you say you are with your cable TV service? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Very satisfied 88 78 10 57 30 35 52 15 26 36 11 20 17 44 23 22 20 13 24% 25% 22% 23% 27% 21% 28% 28% 20% 26% 31% 24% 17% 28% 26% 25% 20% 22% M Somewhat satisfied 156 139 16 106 48 83 73 23 62 58 13 38 46 68 38 37 50 24 44% 44% 37% 43% 44% 49% 39% 44% 47% 41% 38% 46% 45% 43% 43% 42% 52% 39% Neither satisfied 21 17 4 14 6 13 8 3 7 8 2 8 8 4 2 1 8 5 nor dissatisfied 6% 5% 8% 6% 5% 8% 4% 6% 6% 6% 6% 9% 7% 3% 2% 1% 9% 8% P Somewhat 64 55 9 47 16 28 36 8 25 25 6 10 21 31 20 16 11 14 dissatisfied 18% 17% 20% 19% 15% 16% 19% 15% 19% 18% 18% 12% 21% 20% 23% 18% 12% 23% Q Very dissatisfied 28 22 5 18 9 11 17 4 11 11 2 7 11 9 4 11 6 5 8% 7% 12% 7% 9% 6% 9% 7% 8% 8% 7% 9% 10% 6% 4% 12% 7% 9% DK/NS 3 3 - 2 1 - 3 - 1 2 - - - 3 1 1 1 - 1% 1% 1% 1% 2% 1% 1% 2% 1% 1% 1% CHI-SQUARE <-----3-----> <----1.6----> <----9.5----> <------------5------------> <--------16--------> <-----------19.3----------> SIGNIFICANCE 30%* 10%* 91% 1%* 90%* 80%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 2. And overall, how satisfied would you say you are with your cable TV service? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Very satisfied 88 4 11 13 5 9 5 15 5 21 33 33 2 5 67 24% 19% 25% 30% 24% 33% 22% 19% 22% 27% 25% 23% 13% 19% 24% Somewhat satisfied 156 11 16 20 7 14 9 33 12 33 55 68 9 10 120 44% 48% 38% 45% 38% 52% 44% 43% 56% 40% 42% 47% 66% 37% 43% Neither satisfied 21 - 4 1 2 1 1 7 - 5 7 9 - 3 14 nor dissatisfied 6% 8% 3% 10% 3% 6% 8% 6% 5% 6% 10% 5% Somewhat 64 4 10 8 3 1 4 16 4 14 25 24 3 5 53 dissatisfied 18% 15% 23% 18% 17% 4% 17% 21% 18% 17% 19% 17% 22% 16% 19% F F F F F Very dissatisfied 28 3 2 2 2 2 2 6 1 7 10 11 - 5 20 8% 14% 5% 5% 11% 9% 11% 7% 4% 8% 7% 8% 19% 7% DK/NS 3 1 - - - - - 1 - 1 1 1 - - 3 1% 5% 1% 1% 1% 1% 1% CHI-SQUARE <------------------------------------26------------------------------------> <-------10.5-------> SIGNIFICANCE %* 60%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 3. Would you say you are very satisfied, somewhat satisfied, somewhat dissatisfied or very dissatisfied with the channel line-up of programming you receive on cable? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Very satisfied 123 113 10 84 38 55 67 20 41 48 14 26 30 60 33 36 23 21 34% 36% 22% 34% 34% 33% 36% 38% 31% 34% 40% 32% 29% 38% 37% 41% 24% 34% C Q Somewhat satisfied 167 148 18 118 48 79 88 24 61 67 16 36 48 76 41 42 51 23 47% 47% 42% 49% 43% 47% 47% 45% 46% 48% 45% 44% 47% 48% 47% 47% 53% 38% Neither satisfied 17 14 3 7 10 13 5 4 9 2 2 6 4 6 4 1 4 5 nor dissatisfied 5% 5% 6% 3% 9% 7% 3% 7% 7% 2% 7% 7% 4% 4% 4% 1% 5% 8% D G J Somewhat 31 24 7 19 11 17 15 5 11 13 2 6 11 14 8 5 10 8 dissatisfied 9% 8% 17% 8% 10% 10% 8% 10% 9% 9% 5% 7% 11% 9% 9% 6% 10% 14% Very dissatisfied 13 12 2 11 2 5 8 - 7 5 1 6 6 1 2 2 6 1 4% 4% 4% 5% 2% 3% 4% 5% 4% 3% 8% 6% 1% 3% 2% 6% 2% N N DK/NS 7 3 4 5 2 1 6 - 3 4 - 2 3 2 - 2 2 3 2% 1% 9% 2% 2% 1% 3% 3% 3% 2% 3% 1% 3% 2% 5% CHI-SQUARE <----20.6---> <----8.4----> <----7.9----> <-----------11.3----------> <-------13.3-------> <------------20-----------> SIGNIFICANCE 100%* 86%* 84% 27%* 79%* 83%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 3. Would you say you are very satisfied, somewhat satisfied, somewhat dissatisfied or very dissatisfied with the channel line-up of programming you receive on cable? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Very satisfied 123 9 16 16 4 8 9 25 7 30 44 48 5 6 99 34% 37% 36% 35% 21% 29% 44% 32% 31% 37% 34% 33% 37% 22% 36% Somewhat satisfied 167 6 19 19 12 16 8 38 9 39 56 72 6 12 128 47% 26% 43% 43% 62% 57% 39% 50% 45% 48% 43% 49% 47% 41% 46% B B B B B Neither satisfied 17 2 - 4 1 1 1 3 1 4 7 6 1 3 12 nor dissatisfied 5% 10% 8% 6% 3% 6% 4% 6% 5% 5% 4% 6% 11% 4% Somewhat 31 4 4 4 1 2 1 7 4 4 14 13 1 4 24 dissatisfied 9% 19% 10% 9% 4% 7% 6% 8% 18% 5% 10% 9% 9% 14% 9% Very dissatisfied 13 1 4 1 1 1 1 2 - 2 7 4 - 3 8 4% 5% 8% 3% 6% 3% 6% 3% 2% 5% 3% 11% 3% DK/NS 7 1 1 1 - - - 2 - 2 3 2 - - 7 2% 3% 3% 2% 3% 3% 2% 1% 2% CHI-SQUARE <------------------------------------27------------------------------------> <-------12.1-------> SIGNIFICANCE %* 72%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 4. Does your local cable company offer any of those types of community access channels where you live? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Yes 293 252 40 205 85 146 147 42 111 109 30 70 87 122 70 79 74 48 82% 80% 92% 84% 77% 86% 78% 81% 84% 78% 87% 85% 85% 77% 79% 90% 77% 79% B G OQ No 9 8 1 4 5 3 6 1 3 4 1 2 3 4 2 1 4 1 2% 2% 2% 2% 4% 2% 3% 2% 2% 3% 2% 2% 3% 3% 2% 1% 4% 1% DK/NS 57 54 3 35 21 21 36 9 18 27 4 10 13 32 17 8 19 12 16% 17% 6% 14% 19% 12% 19% 17% 13% 19% 10% 13% 12% 20% 19% 9% 19% 20% C P CHI-SQUARE <----3.5----> <-----4-----> <-----4-----> <-----------2.6-----------> <---------4--------> <------------7------------> SIGNIFICANCE 82% 86% 87%* 15%* 60%* 67%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 4. Does your local cable company offer any of those types of community access channels where you live? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Yes 293 20 36 43 14 24 15 60 15 66 113 113 12 20 228 82% 83% 84% 95% 74% 85% 73% 78% 71% 82% 86% 77% 94% 72% 82% GHIJKL N E No 9 1 1 - - 1 1 3 - 2 2 5 - 1 6 2% 3% 2% 3% 6% 4% 2% 1% 4% 4% 2% DK/NS 57 3 6 2 5 3 4 14 6 13 16 28 1 7 43 16% 14% 14% 5% 26% 12% 21% 18% 29% 16% 12% 19% 6% 24% 15% D D D D D CHI-SQUARE <-----------------------------------18.3-----------------------------------> <--------3.3-------> SIGNIFICANCE 44%* 49%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 4a. And off-hand, do you know what the channel numbers are for any of the community access channels offered in your community? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 293 252 40 205 85 146 147 42 111 109 30 70 87 122 70 79 74 48 100% 86% 14% 70% 29% 50% 50% 14% 38% 37% 10% 24% 30% 42% 24% 27% 25% 17% No, can't name 130 114 16 88 41 71 59 24 45 49 13 33 40 53 29 30 35 28 channel numbers of 44% 45% 39% 43% 48% 49% 40% 56% 40% 45% 43% 47% 46% 43% 41% 38% 47% 58% any access channels P Channel 14 66 54 12 50 15 36 29 3 30 22 10 14 12 33 21 18 11 7 22% 21% 29% 24% 17% 25% 20% 8% 27% 20% 32% 20% 14% 27% 30% 23% 15% 15% H H H M QR Channel 15 53 45 9 41 11 27 26 1 26 20 7 12 14 23 17 14 12 7 18% 18% 21% 20% 12% 18% 18% 3% 23% 18% 21% 18% 16% 19% 24% 17% 16% 14% H H H Channel 16 59 49 10 47 11 27 32 3 27 21 8 16 16 24 16 19 13 6 20% 19% 25% 23% 12% 19% 22% 8% 24% 19% 26% 23% 18% 19% 23% 23% 18% 13% E H H H Channel 18 54 47 6 41 11 29 25 2 21 24 6 13 17 20 17 16 13 4 18% 19% 16% 20% 13% 20% 17% 6% 19% 22% 19% 18% 20% 17% 24% 20% 18% 9% H H R Channel 19 35 32 3 29 5 21 14 1 15 16 3 9 9 16 13 12 7 2 12% 13% 7% 14% 6% 14% 9% 2% 14% 15% 9% 12% 10% 13% 18% 15% 9% 4% E H H R R Channel 20 23 18 5 16 7 13 9 1 9 12 - 5 8 10 8 8 5 2 8% 7% 12% 8% 8% 9% 6% 3% 8% 11% 6% 9% 8% 11% 10% 7% 4% H Channel 21 12 11 1 10 1 6 5 - 5 6 - 2 4 5 4 5 3 - 4% 4% 2% 5% 1% 4% 4% 5% 6% 3% 5% 4% 6% 6% 4% Other 41 34 7 25 16 11 30 8 13 15 5 12 10 17 10 13 10 5 14% 13% 18% 12% 19% 8% 20% 20% 12% 13% 16% 17% 12% 14% 14% 16% 14% 10% F Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Talmey-Drake Research & Strategy

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(Continued) 2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 4a. And off-hand, do you know what the channel numbers are for any of the community access channels offered in your community? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) DK/NS 36 31 5 26 10 16 20 7 14 10 5 3 13 18 7 13 7 6 12% 12% 12% 13% 12% 11% 14% 16% 13% 9% 16% 4% 14% 15% 10% 16% 9% 12% L L CHI-SQUARE <----4.9----> <----13.6---> <-----13----> <-----------41.9----------> <--------12--------> <-----------22.7----------> SIGNIFICANCE 16% 86% 84% 97%* 15% 30% Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 4a. And off-hand, do you know what the channel numbers are for any of the community access channels offered in your community? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 293 20 36 43 14 24 15 60 15 66 113 113 12 20 228 100% 7% 12% 15% 5% 8% 5% 21% 5% 23% 39% 39% 4% 7% 78% No, can't name 130 8 13 19 8 9 6 28 7 32 48 50 4 7 106 channel numbers of 44% 41% 37% 44% 54% 40% 43% 46% 44% 48% 42% 44% 33% 36% 46% any access channels Channel 14 66 4 8 12 2 6 4 12 1 16 26 24 3 4 47 22% 21% 21% 29% 14% 27% 28% 20% 8% 24% 23% 21% 27% 20% 21% I I I Channel 15 53 2 8 9 1 6 2 10 1 13 20 20 3 6 37 18% 10% 22% 22% 6% 27% 17% 16% 8% 20% 18% 18% 23% 28% 16% Channel 16 59 4 7 10 2 7 3 10 1 14 24 21 2 4 46 20% 21% 20% 25% 14% 29% 22% 16% 8% 21% 21% 19% 14% 22% 20% Channel 18 54 4 7 9 3 4 4 7 2 13 23 17 1 5 38 18% 19% 20% 21% 20% 19% 24% 12% 14% 20% 20% 15% 7% 26% 17% Channel 19 35 - 2 7 2 3 2 7 2 10 11 14 1 3 28 12% 6% 16% 12% 14% 17% 12% 11% 15% 9% 13% 7% 16% 12% Channel 20 23 - 2 3 2 3 1 3 2 6 8 8 1 3 17 8% 7% 8% 17% 12% 6% 5% 11% 10% 7% 7% 7% 14% 7% Channel 21 12 - - 3 - 2 1 1 1 3 3 5 - 2 9 4% 7% 10% 6% 2% 6% 5% 3% 5% 12% 4% Other 41 4 8 7 2 6 1 7 1 5 21 15 3 6 29 14% 21% 22% 16% 14% 26% 6% 11% 6% 8% 19% 13% 24% 32% 13% J DK/NS 36 2 6 2 2 1 2 8 4 9 13 14 1 2 29 12% 12% 18% 6% 12% 3% 11% 13% 25% 13% 11% 12% 7% 8% 13% CHI-SQUARE <-----------------------------------44.2-----------------------------------> <-------11.6-------> SIGNIFICANCE %* 13%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5_1. How often do you watch the following channel: QVC PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Regularly (At least 15 14 1 13 1 2 13 - 1 10 4 1 3 8 6 4 1 1 Once a week) 4% 4% 2% 6% 1% 1% 7% 1% 7% 10% 1% 3% 5% 7% 5% 1% 1% E F I I Occasionally (at 30 27 4 25 6 9 21 2 8 13 7 5 9 14 7 9 7 3 least 2/3 times a 8% 9% 8% 10% 5% 5% 11% 4% 6% 9% 20% 7% 9% 9% 8% 11% 7% 5% Month) F H Seldom (About once 48 41 7 31 17 20 27 8 24 16 - 13 11 23 9 15 16 7 a month or less) 13% 13% 15% 13% 15% 12% 14% 15% 18% 11% 16% 11% 15% 10% 17% 16% 11% Never Watch 263 231 32 173 87 136 127 41 99 99 24 63 80 110 65 58 73 51 73% 74% 71% 71% 79% 80% 68% 79% 75% 71% 70% 76% 78% 70% 74% 66% 75% 83% G P DK/NS 2 1 2 2 - 2 - 1 - 2 - - - 2 1 2 - - 1% *% 4% 1% 1% 2% 1% 2% 1% 2% Refused - - - - - - - - - - - - - - - - - - CHI-SQUARE <----7.5----> <-----8-----> <----15.3---> <-----------30.3----------> <--------7.3-------> <-----------13.4----------> SIGNIFICANCE 89%* 91%* 100%* 100%* 50%* 66%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5_1. How often do you watch the following channel: QVC INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Regularly (At least 15 1 1 3 2 2 - 1 1 4 7 4 - 2 10 Once a week) 4% 5% 2% 7% 9% 7% 1% 4% 5% 5% 3% 8% 4% Occasionally (at 30 4 4 2 2 5 1 4 - 9 12 9 3 2 20 least 2/3 times a 8% 15% 10% 5% 11% 18% 4% 5% 11% 9% 6% 22% 9% 7% Month) Seldom (About once 48 3 6 4 3 6 3 12 5 5 17 26 6 2 37 a month or less) 13% 12% 14% 10% 17% 22% 16% 15% 24% 6% 13% 18% 50% 8% 13% J NO Never Watch 263 15 32 35 12 15 16 61 14 62 95 106 4 20 209 73% 64% 74% 78% 64% 53% 80% 79% 68% 77% 72% 73% 28% 72% 75% F F F F M M DK/NS 2 1 - - - - - - 1 1 1 1 - 1 2 1% 3% 4% 1% 1% 1% 3% 1% Refused - - - - - - - - - - - - - - - CHI-SQUARE <-----------------------------------37.7-----------------------------------> <-------23.4-------> SIGNIFICANCE 43%* 100%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5_2. How often do you watch the following channel: Channel 14 PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Regularly (At least 20 19 1 17 3 10 11 - 7 12 2 6 5 8 8 5 2 4 Once a week) 6% 6% 3% 7% 3% 6% 6% 5% 9% 6% 7% 4% 5% 9% 6% 2% 6% Q Occasionally (at 76 63 12 61 14 39 37 6 29 32 10 18 30 25 17 26 16 12 least 2/3 times a 21% 20% 28% 25% 12% 23% 20% 11% 22% 23% 28% 22% 29% 16% 19% 29% 17% 20% Month) E H H N Q Seldom (About once 66 56 10 45 20 31 35 9 27 23 6 17 17 29 12 21 20 10 a month or less) 19% 18% 23% 19% 18% 18% 19% 18% 21% 17% 18% 20% 17% 18% 14% 24% 21% 16% Never Watch 192 173 19 117 73 89 102 37 69 70 16 41 49 95 49 37 57 36 54% 55% 43% 48% 66% 53% 54% 71% 52% 50% 45% 50% 48% 60% 55% 41% 59% 58% D IJK P P DK/NS 4 2 2 4 - 1 3 - - 3 1 1 1 2 2 - 1 - 1% 1% 4% 2% *% 2% 2% 3% 1% 1% 1% 2% 1% Refused - - - - - - - - - - - - - - - - - - CHI-SQUARE <----6.6----> <----14.6---> <----1.6----> <-----------17.6----------> <--------8.5-------> <-----------17.6----------> SIGNIFICANCE 84%* 99%* 19%* 87%* 62%* 87%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5_2. How often do you watch the following channel: Channel 14 INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Regularly (At least 20 - 2 3 - 3 2 5 1 5 5 10 1 2 15 Once a week) 6% 6% 6% 10% 8% 6% 4% 7% 4% 7% 6% 7% 5% Occasionally (at 76 10 7 10 4 5 4 15 6 15 31 30 2 7 56 least 2/3 times a 21% 41% 16% 22% 21% 18% 22% 20% 27% 18% 23% 21% 19% 26% 20% Month) CJ Seldom (About once 66 4 7 8 5 6 4 15 2 16 24 26 3 6 50 a month or less) 19% 15% 15% 18% 28% 22% 20% 19% 8% 20% 18% 18% 22% 20% 18% Never Watch 192 10 26 24 10 14 10 43 13 42 69 80 7 13 154 54% 41% 61% 53% 51% 50% 51% 56% 61% 52% 53% 55% 53% 47% 55% DK/NS 4 1 1 - - - - - - 2 2 - - - 3 1% 3% 3% 2% 2% 1% Refused - - - - - - - - - - - - - - - CHI-SQUARE <-----------------------------------24.6-----------------------------------> <--------1.5-------> SIGNIFICANCE 3%* 1%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5_3. How often do you watch the following channel: Channel 15 PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Regularly (At least 9 9 1 7 3 5 5 1 4 5 - 5 2 3 4 2 1 2 Once a week) 3% 3% 2% 3% 3% 3% 2% 2% 3% 3% 5% 2% 2% 5% 3% 1% 3% Occasionally (at 52 45 7 43 8 23 29 2 14 30 5 14 18 18 17 13 11 7 least 2/3 times a 15% 14% 15% 17% 8% 13% 15% 5% 11% 21% 15% 17% 17% 11% 19% 15% 12% 11% Month) E HI Seldom (About once 69 57 12 45 23 41 27 6 31 22 9 14 25 25 15 17 20 12 a month or less) 19% 18% 27% 18% 20% 24% 15% 11% 24% 16% 26% 17% 25% 16% 17% 20% 21% 19% G H Never Watch 224 200 24 146 76 100 124 42 82 81 19 49 58 110 50 55 64 41 63% 64% 55% 60% 69% 59% 66% 80% 62% 58% 55% 60% 57% 69% 57% 62% 67% 67% IJK M DK/NS 4 3 1 4 - 1 3 1 - 2 1 - - 3 2 - - - 1% 1% 2% 2% *% 2% 2% 1% 3% 2% 2% Refused - - - - - - - - - - - - - - - - - - CHI-SQUARE <----2.3----> <----8.2----> <----6.5----> <-----------22.8----------> <-------12.7-------> <-----------11.1----------> SIGNIFICANCE 31%* 91%* 84%* 97%* 88%* 48%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5_3. How often do you watch the following channel: Channel 15 INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Regularly (At least 9 - 1 1 2 1 - 3 - 1 4 4 1 1 7 Once a week) 3% 3% 3% 9% 3% 4% 2% 3% 3% 6% 3% 2% Occasionally (at 52 5 9 5 3 5 2 10 - 13 22 17 - 8 40 least 2/3 times a 15% 22% 21% 11% 15% 19% 8% 13% 16% 17% 11% 27% 14% Month) Seldom (About once 69 6 5 10 3 5 8 13 4 15 23 31 3 5 48 a month or less) 19% 24% 11% 21% 15% 19% 37% 17% 22% 19% 18% 21% 25% 17% 17% C Never Watch 224 12 28 29 11 15 11 51 16 50 80 94 8 15 181 63% 51% 65% 65% 55% 55% 55% 66% 78% 62% 61% 64% 59% 53% 65% B DK/NS 4 1 - - 1 1 - - - 1 2 1 1 - 2 1% 3% 6% 3% 2% 2% 1% 9% 1% Refused - - - - - - - - - - - - - - - CHI-SQUARE <-----------------------------------32.4-----------------------------------> <-------17.4-------> SIGNIFICANCE 20%* 97%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5_4. How often do you watch the following channel: Channel 16 PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Regularly (At least 12 11 1 11 1 5 6 1 2 6 2 2 4 4 6 1 2 1 Once a week) 3% 3% 2% 4% 1% 3% 3% 2% 1% 5% 7% 3% 4% 3% 7% 1% 2% 1% E Occasionally (at 30 29 1 22 8 11 19 2 10 14 4 7 9 13 9 9 8 2 least 2/3 times a 8% 9% 2% 9% 7% 6% 10% 4% 8% 10% 11% 9% 9% 8% 11% 10% 9% 3% Month) C Seldom (About once 56 46 10 41 14 25 32 6 23 24 3 19 13 22 15 11 18 7 a month or less) 16% 15% 23% 17% 12% 15% 17% 12% 18% 17% 9% 23% 12% 14% 17% 13% 18% 11% Never Watch 258 226 31 168 87 127 130 42 96 94 25 53 75 119 57 65 68 52 72% 72% 71% 69% 79% 75% 69% 81% 73% 67% 71% 65% 73% 75% 64% 74% 70% 85% D J OQ DK/NS 2 2 1 2 - 2 1 - - 2 1 - 2 1 1 2 - - 1% 1% 2% 1% 1% *% 1% 2% 2% 1% 1% 2% Refused - - - - - - - - - - - - - - - - - - CHI-SQUARE <----5.6----> <----5.8----> <----2.5----> <-----------11.9----------> <---------7--------> <-----------15.6----------> SIGNIFICANCE 77%* 79%* 35%* 55%* 46%* 79%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5_4. How often do you watch the following channel: Channel 16 INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Regularly (At least 12 1 2 2 - 1 - 3 - 2 5 4 - 3 7 Once a week) 3% 5% 4% 5% 4% 4% 3% 4% 3% 11% 3% Occasionally (at 30 3 3 3 2 5 - 4 - 9 11 9 2 2 26 least 2/3 times a 8% 12% 7% 6% 13% 18% 6% 11% 9% 6% 13% 6% 9% Month) Seldom (About once 56 3 9 7 3 6 3 13 4 9 22 25 3 2 43 a month or less) 16% 13% 21% 15% 15% 20% 14% 17% 18% 12% 17% 17% 25% 7% 15% Never Watch 258 16 30 33 14 16 18 56 17 59 92 107 8 21 200 72% 66% 68% 74% 72% 57% 86% 72% 82% 73% 70% 73% 62% 76% 72% F F DK/NS 2 1 - - - - - 1 - 1 1 1 - - 2 1% 3% 1% 1% 1% 1% 1% Refused - - - - - - - - - - - - - - - CHI-SQUARE <-----------------------------------21.6-----------------------------------> <--------9.7-------> SIGNIFICANCE 1%* 71%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5_5. How often do you watch the following channel: Channel 18 PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Regularly (At least 18 17 1 14 4 7 11 - 4 12 2 4 7 5 8 5 2 1 Once a week) 5% 5% 2% 6% 4% 4% 6% 3% 8% 7% 5% 6% 3% 10% 5% 2% 1% QR Occasionally (at 56 49 7 46 10 30 26 4 20 25 7 16 19 19 14 15 16 10 least 2/3 times a 16% 16% 16% 19% 9% 18% 14% 7% 15% 18% 20% 19% 19% 12% 16% 16% 17% 16% Month) E H Seldom (About once 85 70 15 59 24 41 44 11 30 34 9 21 30 30 15 24 26 17 a month or less) 24% 22% 34% 24% 22% 24% 24% 22% 23% 25% 27% 26% 29% 19% 17% 27% 27% 27% Never Watch 198 177 21 124 72 91 107 37 77 67 16 41 47 103 50 45 53 34 55% 56% 46% 51% 66% 54% 57% 71% 59% 48% 47% 50% 45% 65% 57% 52% 55% 56% D JK LM DK/NS 1 - 1 1 - 1 - - - 1 - - - 1 1 - - - *% 2% *% *% 1% 1% 1% Refused - - - - - - - - - - - - - - - - - - CHI-SQUARE <----9.8----> <----8.7----> <----2.1----> <-----------16.1----------> <--------13--------> <-----------13.1----------> SIGNIFICANCE 96%* 93%* 29%* 81%* 89%* 64%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5_5. How often do you watch the following channel: Channel 18 INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Regularly (At least 18 - 4 2 2 1 1 2 - 6 8 4 1 2 12 Once a week) 5% 10% 5% 9% 3% 4% 3% 7% 6% 3% 6% 6% 4% Occasionally (at 56 6 1 12 3 3 5 8 5 13 22 21 2 3 46 least 2/3 times a 16% 27% 3% 27% 15% 12% 23% 10% 22% 16% 17% 14% 13% 11% 16% Month) C CH C C C C C Seldom (About once 85 5 12 8 7 6 5 21 2 20 32 33 4 9 60 a month or less) 24% 22% 27% 17% 38% 20% 22% 27% 10% 25% 24% 23% 34% 31% 22% I I I Never Watch 198 11 26 23 7 18 10 46 14 42 68 88 6 15 159 55% 47% 60% 51% 38% 65% 51% 59% 68% 52% 52% 60% 47% 52% 57% E DK/NS 1 1 - - - - - - - - 1 - - - 1 *% 3% 1% *% Refused - - - - - - - - - - - - - - - CHI-SQUARE <-----------------------------------43.1-----------------------------------> <---------3--------> SIGNIFICANCE 66%* 7%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5_6. How often do you watch the following channel: Channel 19 PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Regularly (At least 20 18 2 16 4 8 12 - 7 10 3 4 6 7 8 5 3 2 Once a week) 6% 6% 4% 6% 4% 5% 6% 5% 7% 9% 5% 6% 4% 9% 5% 3% 3% Occasionally (at 81 72 9 71 9 40 41 5 23 44 8 25 26 28 24 20 22 9 least 2/3 times a 23% 23% 20% 29% 8% 23% 22% 9% 18% 32% 24% 30% 25% 18% 27% 23% 23% 15% Month) E HI N Seldom (About once 69 58 11 48 20 38 31 8 32 22 6 14 24 26 15 15 22 13 a month or less) 19% 19% 24% 20% 18% 23% 16% 16% 25% 16% 19% 17% 24% 17% 17% 18% 22% 22% Never Watch 188 166 22 108 78 83 105 39 69 63 17 39 46 97 41 48 50 37 52% 53% 50% 44% 70% 49% 56% 75% 53% 45% 49% 48% 45% 61% 46% 55% 52% 60% D IJK M DK/NS 1 - 1 1 - 1 - - - 1 - - - 1 1 - - - *% 2% *% *% 1% 1% 1% Refused - - - - - - - - - - - - - - - - - - CHI-SQUARE <----6.9----> <----26.7---> <-----4-----> <-----------26.1----------> <-------10.9-------> <-----------11.2----------> SIGNIFICANCE 86%* 100%* 59%* 99%* 79%* 49%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5_6. How often do you watch the following channel: Channel 19 INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Regularly (At least 20 - 2 2 2 2 2 3 1 7 6 7 1 2 13 Once a week) 6% 5% 5% 9% 6% 8% 4% 4% 8% 4% 5% 6% 6% 5% Occasionally (at 81 7 7 10 7 7 3 12 7 21 31 29 4 7 63 least 2/3 times a 23% 27% 16% 23% 39% 26% 16% 15% 31% 26% 23% 20% 28% 24% 23% Month) Seldom (About once 69 5 9 10 4 4 5 18 3 12 27 30 3 5 53 a month or less) 19% 22% 20% 22% 19% 16% 23% 23% 14% 14% 21% 21% 25% 19% 19% Never Watch 188 11 26 23 6 14 11 44 11 42 66 80 5 14 148 52% 47% 60% 51% 34% 52% 52% 57% 51% 52% 51% 55% 40% 51% 53% E E DK/NS 1 1 - - - - - - - - 1 - - - 1 *% 3% 1% *% Refused - - - - - - - - - - - - - - - CHI-SQUARE <-----------------------------------27.7-----------------------------------> <--------1.2-------> SIGNIFICANCE 7%* %* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5_7. How often do you watch the following channel: Channel 20 PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Regularly (At least 9 9 - 7 2 3 7 - 5 3 1 - 3 5 4 2 1 1 Once a week) 3% 3% 3% 2% 2% 3% 4% 2% 3% 3% 3% 5% 3% 1% 1% Occasionally (at 39 36 3 31 9 22 18 4 12 18 5 13 9 16 13 9 11 5 least 2/3 times a 11% 11% 8% 13% 8% 13% 9% 7% 9% 13% 14% 16% 9% 10% 15% 10% 11% 7% Month) Seldom (About once 74 65 9 57 17 34 40 5 26 32 10 18 30 20 17 17 22 14 a month or less) 21% 21% 21% 23% 15% 20% 21% 10% 20% 23% 29% 22% 29% 13% 19% 19% 22% 22% H H N Never Watch 231 202 29 145 82 110 121 43 86 84 18 51 59 115 53 58 63 42 65% 64% 66% 59% 75% 65% 64% 83% 66% 60% 51% 62% 58% 72% 60% 65% 65% 69% D IJK M DK/NS 5 2 2 5 - 2 3 - 1 3 1 - 2 3 1 2 1 - 1% 1% 6% 2% 1% 2% 1% 2% 2% 2% 2% 1% 2% 1% Refused - - - - - - - - - - - - - - - - - - CHI-SQUARE <----9.5----> <----8.7----> <----2.3----> <-----------15.1----------> <-------17.7-------> <------------8------------> SIGNIFICANCE 95%* 93%* 32%* 77%* 98%* 21%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5_7. How often do you watch the following channel: Channel 20 INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Regularly (At least 9 - 1 1 2 1 - 1 - 4 4 2 - 1 7 Once a week) 3% 3% 2% 11% 3% 1% 5% 3% 1% 3% 3% Occasionally (at 39 2 4 3 2 4 3 9 2 9 12 18 1 5 31 least 2/3 times a 11% 9% 10% 6% 13% 16% 16% 11% 8% 12% 9% 12% 6% 19% 11% Month) Seldom (About once 74 2 7 12 3 3 6 15 5 20 25 29 5 3 58 a month or less) 21% 10% 17% 27% 17% 10% 27% 20% 26% 25% 19% 20% 41% 10% 21% N Never Watch 231 19 30 29 11 19 12 53 14 45 89 97 7 19 179 65% 78% 70% 65% 60% 68% 56% 68% 66% 56% 68% 66% 53% 68% 64% J DK/NS 5 1 - - - 1 - - - 3 1 1 - - 2 1% 3% 3% 4% 1% 1% 1% Refused - - - - - - - - - - - - - - - CHI-SQUARE <-----------------------------------32.9-----------------------------------> <--------6.6-------> SIGNIFICANCE 22%* 42%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5_8. How often do you watch the following channel: Channel 21 PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Regularly (At least 9 9 1 6 3 5 4 - 3 5 1 2 3 3 6 1 - 2 Once a week) 3% 3% 2% 2% 3% 3% 2% 2% 4% 3% 2% 3% 2% 6% 1% 3% P Occasionally (at 36 33 3 29 7 17 19 2 12 18 3 7 12 16 12 16 5 2 least 2/3 times a 10% 10% 7% 12% 6% 10% 10% 5% 9% 13% 9% 8% 11% 10% 14% 18% 5% 3% Month) H QR QR Seldom (About once 80 69 11 54 25 42 38 8 31 31 11 21 24 30 19 19 24 12 a month or less) 22% 22% 25% 22% 22% 25% 20% 15% 23% 22% 30% 26% 24% 19% 21% 22% 25% 20% Never Watch 231 203 28 152 75 105 126 42 86 84 19 52 63 108 51 51 68 46 64% 65% 63% 62% 68% 62% 67% 80% 66% 60% 55% 64% 61% 68% 57% 58% 70% 75% IJK OP DK/NS 2 1 2 2 - 1 2 - - 2 1 - 1 2 1 1 - - 1% *% 4% 1% *% 1% 1% 2% 1% 1% 1% 1% Refused - - - - - - - - - - - - - - - - - - CHI-SQUARE <----7.7----> <-----4-----> <----1.6----> <-----------13.7----------> <--------3.1-------> <-----------25.7----------> SIGNIFICANCE 90%* 60%* 18%* 68%* 7%* 99%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5_8. How often do you watch the following channel: Channel 21 INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Regularly (At least 9 1 2 - 1 - - 2 - 3 4 2 - 1 6 Once a week) 3% 5% 5% 4% 2% 4% 3% 1% 3% 2% Occasionally (at 36 7 6 7 2 3 1 5 1 4 22 10 1 3 31 least 2/3 times a 10% 30% 13% 16% 9% 11% 4% 7% 4% 5% 17% 7% 6% 10% 11% Month) GHIJL GHIJL Seldom (About once 80 6 7 8 5 7 6 14 4 22 27 31 3 7 58 a month or less) 22% 26% 17% 19% 27% 25% 30% 18% 18% 27% 21% 21% 25% 24% 21% Never Watch 231 8 28 29 11 18 14 57 16 50 77 104 9 18 180 64% 36% 64% 65% 60% 64% 66% 73% 78% 61% 59% 71% 68% 63% 65% B B B B BK B B B BK DK/NS 2 1 - - - - - - - 2 1 - - - 2 1% 3% 2% 1% 1% Refused - - - - - - - - - - - - - - - CHI-SQUARE <-----------------------------------49.7-----------------------------------> <--------1.3-------> SIGNIFICANCE 86%* %* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5_9. How often do you watch the following channel: C-SPAN PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Regularly (At least 17 16 1 13 4 11 6 1 7 9 - 7 5 5 6 2 5 4 Once a week) 5% 5% 2% 5% 3% 6% 3% 2% 6% 6% 8% 5% 3% 7% 2% 5% 7% Occasionally (at 65 61 4 47 16 32 33 5 20 34 7 16 26 20 12 17 22 9 least 2/3 times a 18% 20% 9% 19% 15% 19% 18% 9% 15% 24% 21% 20% 25% 13% 14% 19% 23% 14% Month) C H N Seldom (About once 69 63 6 50 18 38 31 9 36 14 10 22 20 22 11 19 21 10 a month or less) 19% 20% 14% 21% 17% 22% 17% 17% 27% 10% 29% 27% 20% 14% 13% 22% 22% 16% J J N Never Watch 183 156 27 118 64 81 102 36 60 71 16 36 46 94 48 47 41 37 51% 50% 61% 48% 58% 48% 54% 69% 46% 51% 46% 44% 45% 59% 54% 54% 42% 60% IJK LM Q DK/NS 24 18 6 15 8 9 15 2 8 12 2 1 5 18 10 3 8 2 7% 6% 14% 6% 7% 5% 8% 4% 6% 8% 5% 1% 5% 11% 12% 3% 9% 3% L PR Refused - - - - - - - - - - - - - - - - - - CHI-SQUARE <----8.9----> <----3.7----> <-----5-----> <-----------27.2----------> <-------25.3-------> <-----------17.9----------> SIGNIFICANCE 94%* 55%* 71%* 99%* 100%* 88%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5_9. How often do you watch the following channel: C-SPAN INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Regularly (At least 17 - 2 - 3 1 1 5 4 1 5 11 - 2 14 Once a week) 5% 5% 15% 4% 4% 6% 18% 1% 4% 7% 6% 5% J Occasionally (at 65 2 4 7 2 4 4 18 3 21 16 29 2 8 45 least 2/3 times a 18% 9% 10% 16% 13% 13% 21% 23% 14% 25% 12% 20% 19% 27% 16% Month) BCK Seldom (About once 69 5 7 8 4 5 5 14 1 20 24 25 3 4 49 a month or less) 19% 21% 16% 19% 19% 19% 22% 18% 4% 25% 18% 17% 25% 16% 18% I I I I I Never Watch 183 13 20 27 9 15 10 40 13 35 69 79 7 15 150 51% 54% 47% 60% 49% 56% 49% 51% 65% 43% 53% 54% 55% 52% 54% DK/NS 24 4 9 2 1 2 1 1 - 4 16 4 - - 19 7% 17% 22% 4% 4% 7% 4% 1% 5% 12% 3% 7% DEGHJL HL Refused - - - - - - - - - - - - - - - CHI-SQUARE <-----------------------------------68.3-----------------------------------> <--------5.8-------> SIGNIFICANCE 100%* 33%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5_10. How often do you watch the following channel: ESPN PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Regularly (At least 111 108 3 73 38 65 46 19 41 41 11 28 37 40 22 29 33 18 Once a week) 31% 35% 6% 30% 34% 38% 25% 36% 31% 29% 31% 34% 36% 25% 25% 33% 34% 29% C G Occasionally (at 83 78 5 60 21 50 33 10 21 41 11 16 28 36 26 16 22 10 least 2/3 times a 23% 25% 11% 25% 19% 29% 18% 20% 16% 29% 30% 19% 28% 23% 30% 18% 23% 16% Month) C G I Seldom (About once 47 46 1 33 12 21 26 6 14 24 2 15 11 20 10 11 17 9 a month or less) 13% 15% 2% 14% 11% 12% 14% 12% 11% 17% 7% 18% 11% 12% 11% 12% 17% 15% C Never Watch 106 78 29 69 38 31 75 15 53 28 11 22 24 56 25 30 22 23 30% 25% 65% 28% 34% 18% 40% 28% 40% 20% 32% 26% 23% 35% 29% 34% 22% 38% B F J M Q DK/NS 10 4 7 8 2 3 8 2 2 6 - 1 2 7 5 2 2 1 3% 1% 16% 3% 2% 2% 4% 4% 2% 5% 1% 2% 5% 6% 2% 2% 1% B Refused - - - - - - - - - - - - - - - - - - CHI-SQUARE <----66.8---> <----3.4----> <----26.9---> <-----------23.4----------> <-------12.4-------> <-----------14.6----------> SIGNIFICANCE 100%* 51%* 100%* 98%* 87%* 73%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5_10. How often do you watch the following channel: ESPN INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Regularly (At least 111 1 10 6 3 11 5 39 10 26 21 64 6 6 86 Once a week) 31% 3% 23% 14% 17% 39% 23% 50% 47% 32% 16% 44% 46% 20% 31% B BDK CDEGJK BDEK BDK B BCDEGK B Occasionally (at 83 7 12 10 3 6 5 16 6 17 33 33 3 5 65 least 2/3 times a 23% 31% 27% 23% 17% 22% 23% 21% 30% 21% 25% 23% 25% 17% 23% Month) Seldom (About once 47 - 8 6 3 5 4 9 - 11 18 18 - 9 34 a month or less) 13% 20% 14% 15% 19% 21% 11% 14% 14% 12% 31% 12% O Never Watch 106 12 12 18 9 5 7 14 4 26 51 30 4 8 84 30% 52% 28% 40% 45% 20% 32% 18% 19% 32% 39% 20% 28% 27% 30% FHIL HL HL H FHIL DK/NS 10 3 1 4 1 - - - 1 1 9 1 - 1 9 3% 14% 2% 8% 6% 4% 1% 7% 1% 4% 3% JL Refused - - - - - - - - - - - - - - - CHI-SQUARE <-----------------------------------100.4----------------------------------> <-------11.7-------> SIGNIFICANCE 100%* 84%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5_11. How often do you watch the following channel: Channel 4 the local CBS station, WCCO PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Regularly (At least 250 223 27 184 63 104 146 25 90 110 25 52 73 115 63 61 66 45 Once a week) 70% 71% 61% 75% 57% 61% 78% 48% 68% 79% 71% 64% 71% 72% 71% 69% 68% 74% E F H HI H Occasionally (at 69 59 9 37 32 41 28 19 24 17 9 18 21 26 15 18 21 10 least 2/3 times a 19% 19% 21% 15% 29% 24% 15% 37% 18% 12% 27% 22% 20% 17% 17% 20% 22% 16% Month) D G IJ Seldom (About once 19 16 2 9 9 13 6 4 10 5 - 6 4 9 5 3 6 5 a month or less) 5% 5% 5% 4% 8% 8% 3% 8% 7% 3% 7% 4% 6% 5% 3% 6% 9% Never Watch 18 13 6 13 5 9 9 4 6 8 1 6 5 6 6 6 4 1 5% 4% 13% 5% 5% 5% 5% 7% 5% 6% 2% 7% 5% 4% 7% 6% 4% 2% DK/NS 1 1 - 1 - 1 - - 1 - - - - 1 - 1 - - *% *% *% 1% 1% 1% 1% Refused 1 1 - - 1 1 - - 1 - - - - 1 - - - - *% *% 1% 1% 1% 1% CHI-SQUARE <----6.8----> <----17.5---> <----14.2---> <-----------28.6----------> <--------6.2-------> <------------9------------> SIGNIFICANCE 76%* 100%* 99%* 98%* 20%* 29%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5_11. How often do you watch the following channel: Channel 4 the local CBS station, WCCO INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Regularly (At least 250 17 29 33 15 23 13 50 11 59 93 98 10 21 189 Once a week) 70% 71% 67% 73% 76% 82% 65% 65% 55% 73% 71% 67% 78% 75% 68% I Occasionally (at 69 4 10 8 2 3 7 17 3 15 24 30 2 5 55 least 2/3 times a 19% 18% 22% 19% 9% 10% 35% 22% 14% 18% 19% 20% 15% 17% 20% Month) EF Seldom (About once 19 - 1 2 1 2 - 6 3 3 4 12 1 - 17 a month or less) 5% 3% 5% 4% 7% 8% 15% 3% 3% 8% 6% 6% Never Watch 18 1 3 - 2 - - 4 3 5 6 7 - 2 15 5% 5% 7% 11% 5% 16% 6% 5% 5% 7% 5% DK/NS 1 1 - - - - - - - - 1 - - - 1 *% 5% 1% *% Refused 1 - - 1 - - - - - - 1 - - - 1 *% 3% 1% *% CHI-SQUARE <-----------------------------------56.6-----------------------------------> <--------3.6-------> SIGNIFICANCE 76%* 4%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5_12. How often do you watch the following channel: CNN PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Regularly (At least 91 90 1 70 21 42 50 7 30 45 8 28 29 33 23 29 17 20 Once a week) 25% 29% 3% 29% 19% 24% 26% 14% 23% 33% 23% 34% 28% 21% 26% 33% 17% 32% C E H N Q Q Occasionally (at 103 100 4 72 29 52 52 17 32 39 14 21 27 50 28 20 36 9 least 2/3 times a 29% 32% 8% 29% 26% 31% 27% 34% 25% 28% 41% 25% 27% 31% 32% 23% 37% 15% Month) C R PR Seldom (About once 66 58 8 42 24 34 33 16 26 21 3 12 21 30 12 18 20 11 a month or less) 18% 19% 18% 17% 22% 20% 17% 30% 20% 15% 9% 15% 20% 19% 14% 21% 21% 18% JK Never Watch 92 64 28 56 34 40 52 12 40 31 9 22 25 41 22 19 23 21 26% 20% 63% 23% 31% 24% 27% 23% 30% 22% 27% 26% 24% 26% 25% 22% 24% 34% B DK/NS 6 2 4 4 2 3 3 - 3 2 - - 1 4 3 1 - 1 2% 1% 8% 2% 2% 2% 2% 2% 2% 1% 3% 3% 1% 1% Refused - - - - - - - - - - - - - - - - - - CHI-SQUARE <----59.3---> <----5.9----> <----1.3----> <------------19-----------> <--------8.3-------> <------------20-----------> SIGNIFICANCE 100%* 80%* 13%* 91%* 59%* 93%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5_12. How often do you watch the following channel: CNN INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Regularly (At least 91 5 10 9 7 8 4 25 4 20 31 40 3 10 71 Once a week) 25% 20% 24% 20% 36% 28% 18% 32% 18% 25% 24% 27% 22% 37% 26% Occasionally (at 103 9 9 12 4 9 10 19 5 29 32 42 7 6 76 least 2/3 times a 29% 36% 20% 26% 19% 31% 47% 24% 24% 36% 25% 29% 57% 22% 27% Month) C NO Seldom (About once 66 4 8 8 3 7 2 18 6 10 23 33 2 4 52 a month or less) 18% 17% 19% 18% 15% 25% 10% 23% 29% 13% 18% 22% 15% 14% 19% Never Watch 92 4 15 15 6 5 5 15 6 21 40 31 1 8 73 26% 19% 35% 33% 30% 16% 25% 20% 29% 26% 31% 21% 6% 27% 26% M DK/NS 6 2 1 1 - - - 1 - 1 4 1 - - 6 2% 9% 2% 3% 1% 1% 3% 1% 2% Refused - - - - - - - - - - - - - - - CHI-SQUARE <-----------------------------------37.5-----------------------------------> <--------8.8-------> SIGNIFICANCE 41%* 64%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5_13. How often do you watch the following channel: Channel 2 called TPT which is the local PBS channel PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Regularly (At least 130 111 19 93 35 52 78 11 43 60 17 43 43 37 22 35 41 23 Once a week) 36% 36% 43% 38% 32% 31% 41% 21% 33% 43% 47% 52% 42% 23% 25% 40% 42% 38% F H H N N O O Occasionally (at 132 118 13 92 39 64 67 20 48 50 14 23 35 71 32 34 31 26 least 2/3 times a 37% 38% 30% 38% 35% 38% 36% 39% 36% 35% 41% 28% 34% 44% 36% 38% 33% 42% Month) L Seldom (About once 52 43 8 35 17 29 23 7 21 22 2 7 17 26 13 14 14 7 a month or less) 14% 14% 19% 14% 15% 17% 12% 14% 16% 15% 5% 8% 16% 16% 15% 16% 15% 11% K K Never Watch 44 41 4 24 20 24 20 14 20 9 2 9 8 26 22 6 10 5 12% 13% 8% 10% 18% 14% 11% 27% 15% 6% 7% 11% 8% 16% 25% 6% 10% 9% JK J M PQR DK/NS - - - - - - - - - - - - - - - - - - Refused - - - - - - - - - - - - - - - - - - CHI-SQUARE <----2.8----> <----5.1----> <----5.3----> <-----------23.9----------> <-------24.9-------> <-----------19.9----------> SIGNIFICANCE 57%* 84%* 85%* 100%* 100%* 98%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5_13. How often do you watch the following channel: Channel 2 called TPT which is the local PBS channel INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Regularly (At least 130 4 21 18 9 9 7 27 6 30 51 49 3 16 91 Once a week) 36% 16% 48% 41% 45% 33% 33% 35% 30% 38% 39% 33% 25% 57% 33% B B B B B MO Occasionally (at 132 12 17 17 5 13 7 25 7 30 51 51 5 6 107 least 2/3 times a 37% 51% 38% 39% 28% 45% 33% 32% 33% 37% 39% 35% 37% 23% 39% Month) Seldom (About once 52 3 3 6 3 4 3 13 6 10 16 26 2 1 45 a month or less) 14% 14% 7% 14% 17% 15% 16% 16% 27% 13% 12% 18% 16% 3% 16% N Never Watch 44 5 3 3 2 2 4 13 2 10 13 21 3 5 35 12% 20% 7% 7% 11% 7% 18% 17% 10% 13% 10% 14% 22% 18% 13% DK/NS - - - - - - - - - - - - - - - Refused - - - - - - - - - - - - - - - CHI-SQUARE <-----------------------------------22.4-----------------------------------> <-------10.5-------> SIGNIFICANCE 16%* 89%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5_14. How often do you watch the following channel: USA Network PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Regularly (At least 73 68 4 48 24 30 43 17 26 23 7 18 20 32 15 23 18 11 Once a week) 20% 22% 10% 20% 22% 18% 23% 33% 20% 16% 20% 22% 20% 20% 17% 26% 18% 18% C J Occasionally (at 108 101 7 80 28 64 45 15 43 35 16 21 35 45 26 29 27 16 least 2/3 times a 30% 32% 17% 33% 25% 37% 24% 28% 33% 25% 46% 26% 34% 29% 30% 33% 28% 27% Month) C G J Seldom (About once 56 54 2 30 23 33 22 8 22 22 4 16 16 22 12 8 23 11 a month or less) 16% 17% 5% 12% 21% 20% 12% 16% 17% 16% 10% 19% 16% 14% 13% 9% 23% 18% C P Never Watch 90 66 25 62 29 32 58 10 36 40 5 24 19 45 27 23 20 18 25% 21% 56% 25% 26% 19% 31% 19% 27% 28% 15% 29% 19% 29% 30% 26% 21% 30% B F DK/NS 31 25 6 25 6 11 20 2 5 20 3 4 12 14 9 6 9 5 9% 8% 13% 10% 6% 6% 11% 4% 4% 15% 9% 4% 12% 9% 10% 7% 9% 8% HI Refused - - - - - - - - - - - - - - - - - - CHI-SQUARE <----29.3---> <----7.5----> <----16.8---> <-----------24.3----------> <--------8.3-------> <-----------11.7----------> SIGNIFICANCE 100%* 89%* 100%* 98%* 60%* 53%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5_14. How often do you watch the following channel: USA Network INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Regularly (At least 73 6 9 10 5 6 7 11 5 15 29 29 4 8 54 Once a week) 20% 24% 20% 22% 26% 23% 32% 14% 23% 19% 22% 20% 31% 28% 20% Occasionally (at 108 4 7 14 3 11 7 28 7 26 28 54 5 8 80 least 2/3 times a 30% 17% 17% 31% 15% 42% 36% 36% 35% 33% 21% 37% 41% 29% 29% Month) CEK CEK C BCEK Seldom (About once 56 2 8 4 3 3 1 17 2 14 18 24 1 2 47 a month or less) 16% 8% 20% 10% 15% 12% 6% 22% 12% 18% 14% 16% 6% 6% 17% G N Never Watch 90 10 13 14 6 6 4 16 4 18 43 29 3 10 70 25% 42% 31% 31% 30% 21% 17% 20% 22% 23% 33% 20% 22% 34% 25% L HL DK/NS 31 2 6 3 3 1 2 6 2 6 14 11 - 1 26 9% 8% 13% 7% 15% 3% 10% 8% 8% 8% 11% 7% 3% 9% Refused - - - - - - - - - - - - - - - CHI-SQUARE <-----------------------------------38.4-----------------------------------> <--------8.4-------> SIGNIFICANCE 46%* 60%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5a. And is there any particular show or shows that you watch regularly on Channel 14, which shows community programming produced by Town Square Television? What program is that? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 96 83 13 78 17 48 48 6 35 44 12 23 35 33 25 31 18 16 100% 86% 14% 81% 18% 50% 50% 6% 37% 45% 12% 24% 36% 34% 26% 32% 19% 16% Local sports 15 14 1 13 2 13 2 - 9 5 1 6 5 4 4 3 2 5 16% 17% 6% 17% 12% 26% 5% 26% 12% 7% 27% 14% 11% 16% 9% 14% 31% G Historical shows 3 2 1 2 1 2 2 - 2 2 - 2 2 - - 2 - 2 3% 3% 6% 3% 5% 3% 3% 5% 4% 7% 5% 5% 10% High school band 3 3 - 3 - 1 2 1 - - 2 1 2 - - 2 - 1 3% 3% 4% 2% 4% 22% 14% 5% 5% 5% 8% Local parades 2 - 2 1 1 1 1 - - 2 - - - 2 2 - - - 2% 15% 1% 7% 3% 2% 5% 6% 8% Government meetings 2 2 - 2 - 2 - - - 2 - - - 2 - 2 - - (general) 2% 2% 2% 3% 4% 5% 5% Other 6 6 - 5 1 2 4 - 3 2 1 - 1 4 3 1 1 - 6% 7% 6% 7% 5% 8% 8% 5% 10% 2% 12% 13% 3% 5% None/Nothing 54 48 7 45 8 24 30 3 18 26 6 12 22 17 12 18 12 8 56% 58% 49% 57% 50% 50% 63% 57% 52% 60% 55% 52% 63% 52% 49% 58% 68% 51% Don’t Know 11 8 3 8 3 4 7 1 3 5 2 2 4 4 3 4 2 - 11% 9% 24% 10% 19% 8% 14% 21% 9% 11% 14% 9% 10% 13% 13% 14% 13% CHI-SQUARE <----17.8---> <----4.9----> <----10.7---> <-----------24.9----------> <-------18.3-------> <-----------25.1----------> SIGNIFICANCE 99%* 33%* 85%* 75%* 80%* 76%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5a. And is there any particular show or shows that you watch regularly on Channel 14, which shows community programming produced by Town Square Television? What program is that? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 96 10 9 13 4 8 6 20 7 20 36 40 3 9 71 100% 10% 10% 13% 4% 8% 6% 21% 7% 21% 37% 42% 3% 10% 74% Local sports 15 - 1 1 - 1 3 4 3 2 2 11 2 1 12 16% 13% 9% 15% 54% 19% 43% 8% 7% 27% 50% 9% 17% DJK JK Historical shows 3 - - - - - - 2 - 1 - 2 - - 2 3% 13% 4% 6% 4% High school band 3 - - - - - - 2 - 1 - 2 - 1 2 3% 10% 4% 5% 9% 3% Local parades 2 1 1 - - - - - - - 2 - - - 2 2% 12% 9% 6% 3% Government meetings 2 - - 1 - - - - - 1 1 - - 1 1 (general) 2% 6% 4% 2% 9% 1% Other 6 - - 1 - 2 1 - - 2 1 3 - - 5 6% 6% 26% 13% 12% 2% 7% 7% None/Nothing 54 9 5 9 3 5 2 9 4 9 25 20 2 4 39 56% 88% 52% 69% 70% 58% 33% 48% 57% 47% 70% 49% 50% 48% 55% GHJL Don’t Know 11 - 2 1 1 - - 2 - 4 5 2 - 2 8 11% 26% 9% 30% 10% 20% 13% 5% 26% 11% CHI-SQUARE <-----------------------------------74.6-----------------------------------> <--------9.7-------> SIGNIFICANCE 67%* 22%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5b. And approximately how many hours a week do you spend watching Channel 14? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 20 19 1 17 3 10 11 - 7 12 2 6 5 8 8 5 2 4 100% 94% 6% 84% 16% 48% 52% 32% 58% 10% 28% 22% 40% 40% 24% 8% 18% Less than one hour 3 3 - 2 1 1 2 - 1 2 - 1 1 1 2 - 1 - a week 12% 13% 10% 27% 8% 16% 13% 14% 14% 19% 10% 20% 52% 1 hour 5 5 - 5 - 2 3 - 2 2 1 2 - 2 2 1 - 1 24% 25% 29% 17% 30% 31% 14% 59% 29% 25% 25% 17% 22% 2 hours 4 3 1 4 - 3 1 - 1 2 1 1 1 1 - 1 - 2 20% 15% 100% 24% 29% 11% 13% 20% 41% 21% 18% 15% 24% 55% B 3 hours 1 1 - 1 - - 1 - 1 - - - 1 - - - - 1 4% 4% 5% 8% 13% 18% 22% 5 hours 1 1 - 1 - 1 - - - 1 - 1 - - 1 - - - 6% 6% 7% 12% 10% 21% 15% DK/NS/Refused 7 7 - 5 2 3 4 - 2 5 - 1 2 4 3 3 1 - 34% 36% 26% 73% 33% 35% 31% 41% 14% 45% 50% 40% 59% 48% CHI-SQUARE <----5.1----> <----4.6----> <----3.5----> <-----------6.1-----------> <--------7.9-------> <-----------15.4----------> SIGNIFICANCE 60%* 53%* 38%* 20%* 36%* 88%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5b. And approximately how many hours a week do you spend watching Channel 14? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 20 - 2 3 - 3 2 5 1 5 5 10 1 2 15 100% 12% 14% 14% 8% 22% 4% 26% 26% 48% 4% 10% 72% Less than one hour 3 - - - - - 1 - 1 1 - 2 1 - 2 a week 12% 50% 100% 17% 17% 100% 12% JL O 1 hour 5 - - - - - 1 2 - 2 - 2 - - 4 24% 50% 37% 45% 25% 25% 2 hours 4 - 1 - - - - 2 - 1 1 2 - 2 1 20% 50% 45% 15% 23% 21% 100% 8% O 3 hours 1 - - - - - - 1 - - - 1 - - 1 4% 18% 8% 6% 5 hours 1 - - 1 - - - - - - 1 - - - 1 6% 42% 23% 8% DK/NS/Refused 7 - 1 2 - 3 - - - 1 3 3 - - 6 34% 50% 58% 100% 23% 55% 29% 41% JKL CHI-SQUARE <-----------------------------------39.4-----------------------------------> <-------15.2-------> SIGNIFICANCE 88%* 99%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5c. And is there any particular show or shows that you watch regularly on Channel 15, which shows community programming produced by local residents and organizations? What program is that? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 61 54 7 49 11 28 34 3 18 34 5 19 19 21 22 16 12 9 100% 88% 12% 80% 18% 45% 55% 5% 30% 56% 9% 30% 31% 34% 35% 26% 20% 14% Council meetings 1 1 - 1 - 1 - - - 1 - 1 - - - - 1 - 2% 2% 2% 4% 3% 6% 10% Other 7 7 1 7 1 3 5 - 4 4 - 4 2 2 4 2 1 1 12% 12% 11% 13% 7% 10% 13% 20% 11% 20% 9% 10% 19% 10% 7% 10% None/Nothing 48 42 7 39 8 21 27 3 14 27 5 13 15 18 17 11 9 8 79% 77% 89% 79% 75% 77% 80% 100% 76% 78% 85% 69% 81% 86% 81% 71% 77% 90% IJ Don’t Know 5 5 - 2 2 2 2 - 1 3 1 1 2 1 - 3 1 - 7% 8% 5% 18% 9% 6% 4% 8% 15% 4% 11% 4% 18% 7% CHI-SQUARE <-----.9----> <----2.6----> <----1.7----> <-----------4.2-----------> <--------4.9-------> <-----------11.2----------> SIGNIFICANCE 17%* 55%* 37%* 10%* 45%* 73%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5c. And is there any particular show or shows that you watch regularly on Channel 15, which shows community programming produced by local residents and organizations? What program is that? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 61 5 10 6 5 6 2 13 - 14 26 21 1 8 47 100% 9% 17% 10% 7% 10% 3% 21% 23% 43% 34% 1% 14% 76% Council meetings 1 - - - - - - 1 - - - 1 - - 1 2% 9% 6% 2% Other 7 - - 1 2 1 1 2 - 1 3 3 1 1 6 12% 20% 37% 13% 50% 13% 8% 11% 16% 100% 10% 12% NO None/Nothing 48 5 9 4 3 5 1 9 - 11 22 16 - 8 36 79% 100% 92% 67% 63% 87% 50% 72% 77% 83% 75% 90% 77% HJKL Don’t Know 5 - 1 1 - - - 1 - 2 2 1 - - 4 7% 8% 14% 6% 14% 6% 4% 8% CHI-SQUARE <-----------------------------------16.6-----------------------------------> <--------6.6-------> SIGNIFICANCE 13%* 92%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5d. And approximately how many hours a week do you spend watching Channel 15? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 9 9 1 7 3 5 5 1 4 5 - 5 2 3 4 2 1 2 100% 91% 9% 70% 30% 52% 48% 9% 43% 48% 48% 18% 35% 47% 26% 9% 18% Less than one hour 2 2 - 1 1 1 1 - 2 - - - 1 1 1 - - 1 a week 22% 24% 13% 42% 25% 18% 50% 50% 37% 27% 50% 1 hour 5 4 1 3 2 2 3 1 2 2 - 2 1 2 2 1 1 1 48% 43% 100% 44% 58% 34% 63% 100% 50% 37% 37% 50% 63% 46% 33% 100% 50% B IJ OP 2 hours 1 1 - 1 - 1 - - - 1 - 1 - - 1 - - - 13% 14% 18% 24% 26% 26% 27% 3 hours 1 1 - 1 - 1 - - - 1 - 1 - - - 1 - - 9% 10% 13% 17% 18% 18% 33% DK/NS/Refused 1 1 - 1 - - 1 - - 1 - 1 - - - 1 - - 9% 10% 13% 18% 18% 18% 33% CHI-SQUARE <-----1-----> <----2.1----> <----3.2----> <-----------6.4-----------> <--------5.3-------> <-----------7.9-----------> SIGNIFICANCE %* 29%* 48%* 83%* 74%* %* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5d. And approximately how many hours a week do you spend watching Channel 15? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 9 - 1 1 2 1 - 3 - 1 4 4 1 1 7 100% 13% 13% 18% 9% 35% 13% 43% 44% 9% 9% 74% Less than one hour 2 - 1 - - - - 1 - - 1 1 - - 2 a week 22% 100% 25% 30% 20% 29% HKL 1 hour 5 - - - 2 - - 2 - 1 2 2 1 1 3 48% 100% 50% 100% 41% 40% 100% 100% 41% HKL HKL O O 2 hours 1 - - 1 - - - - - - 1 - - - 1 13% 100% 29% 17% K 3 hours 1 - - - - - - 1 - - - 1 - - 1 9% 25% 20% 12% DK/NS/Refused 1 - - - - 1 - - - - - 1 - - - 9% 100% 20% L CHI-SQUARE <------------------------------------28------------------------------------> <--------1.8-------> SIGNIFICANCE 74%* %* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5e. And is there any particular show or shows that you watch regularly on Channels 16, which shows local religious programming? What program is that? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 42 40 2 32 9 16 25 3 12 20 6 10 13 18 15 10 11 2 100% 96% 4% 78% 22% 39% 61% 8% 28% 49% 15% 23% 31% 42% 37% 24% 26% 6% Church\Religious 12 11 1 10 2 3 9 2 2 5 2 5 3 2 5 3 2 1 28% 28% 50% 30% 22% 18% 35% 63% 21% 24% 40% 54% 22% 14% 29% 32% 19% 33% N None/Nothing 25 24 1 19 7 13 12 1 9 12 3 3 8 14 10 6 7 2 61% 61% 50% 58% 70% 82% 47% 37% 79% 58% 47% 29% 63% 81% 63% 60% 65% 67% G L Don’t Know 4 4 - 4 1 - 4 - - 4 1 2 2 1 1 1 2 - 11% 11% 11% 9% 18% 18% 14% 17% 15% 5% 8% 8% 16% CHI-SQUARE <-----.5----> <-----.4----> <-----6-----> <-----------5.8-----------> <--------7.8-------> <-----------1.2-----------> SIGNIFICANCE %* 18%* 95%* 55%* 90%* 2%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5e. And is there any particular show or shows that you watch regularly on Channels 16, which shows local religious programming? What program is that? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 42 4 5 5 2 6 - 8 - 12 16 14 2 5 33 100% 10% 12% 12% 6% 15% 19% 28% 39% 33% 4% 12% 79% Church\Religious 12 2 2 2 - 1 - 3 - 1 7 4 - 1 9 28% 50% 52% 42% 20% 37% 11% 40% 29% 25% 28% J None/Nothing 25 2 1 3 2 4 - 5 - 8 9 9 - 4 22 61% 50% 24% 58% 100% 67% 63% 68% 52% 65% 75% 65% BCHJKL Don’t Know 4 - 1 - - 1 - - - 2 1 1 2 - 2 11% 24% 14% 22% 7% 6% 100% 6% O CHI-SQUARE <-----------------------------------11.9-----------------------------------> <-------17.2-------> SIGNIFICANCE 25%* 100%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5f. And approximately how many hours a week do you spend watching Channel 16? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 12 11 1 11 1 5 6 1 2 6 2 2 4 4 6 1 2 1 100% 93% 7% 90% 10% 45% 55% 10% 14% 55% 21% 20% 31% 38% 52% 10% 20% 7% Less than one hour 3 3 - 2 1 2 1 1 - 2 - - 1 2 2 - 1 - a week 27% 30% 19% 100% 39% 18% 100% 31% 22% 54% 33% 50% D J 1 hour 1 1 - 1 - 1 - - - 1 - 1 - - 1 - - - 10% 11% 11% 23% 18% 50% 20% 2 hours 1 1 - 1 - 1 - - 1 - - - 1 - - - - 1 7% 8% 8% 16% 50% 22% 100% 3 hours 2 1 1 2 - - 2 - 1 1 - - 1 1 1 - 1 - 17% 11% 100% 19% 31% 50% 19% 33% 19% 14% 50% B 5 hours 2 2 - 2 - - 2 - - 1 1 1 1 - 1 1 - - 17% 19% 19% 31% 13% 50% 50% 22% 14% 100% O More than 5 hours 1 1 - 1 - - 1 - - - 1 - - - - - - - 10% 11% 11% 19% 50% DK/NS/Refused 1 1 - 1 - 1 - - - 1 - - - 1 1 - - - 10% 11% 11% 23% 19% 27% 20% CHI-SQUARE <----4.2----> <----3.5----> <----8.7----> <-----------18.8----------> <-------11.8-------> <-----------18.9----------> SIGNIFICANCE %* 26%* 81%* 91%* 70%* 96%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5f. And approximately how many hours a week do you spend watching Channel 16? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 12 1 2 2 - 1 - 3 - 2 5 4 - 3 7 100% 10% 14% 17% 10% 27% 21% 42% 38% 27% 62% Less than one hour 3 - 1 - - - - 1 - 1 1 1 - 1 2 a week 27% 50% 37% 50% 17% 27% 37% 28% 1 hour 1 - - 1 - - - - - - 1 - - - 1 10% 59% 24% 16% 2 hours 1 - - - - - - 1 - - - 1 - 1 - 7% 26% 19% 26% 3 hours 2 - - 1 - - - 1 - - 1 1 - 1 1 17% 41% 38% 17% 27% 38% 11% 5 hours 2 1 1 - - - - - - - 2 - - - 2 17% 100% 50% 42% 28% K More than 5 hours 1 - - - - - - - - 1 - - - - - 10% 50% DK/NS/Refused 1 - - - - 1 - - - - - 1 - - 1 10% 100% 27% 17% L CHI-SQUARE <-----------------------------------43.4-----------------------------------> <--------4.7-------> SIGNIFICANCE 82%* 55%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5g. And is there any particular show or shows that you watch regularly on Channel 18, which shows government meetings for West St. Paul, Mendota Heights, and Dakota County? What program is that? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 75 68 8 61 14 37 38 4 24 38 9 21 26 24 22 19 19 10 100% 90% 10% 81% 19% 49% 51% 5% 32% 51% 12% 28% 34% 32% 30% 25% 25% 14% Council Meetings 17 14 2 13 3 12 5 - 4 11 1 6 7 2 4 7 3 1 22% 21% 26% 22% 23% 31% 13% 18% 29% 13% 31% 27% 8% 20% 36% 15% 11% Mendota Heights 4 4 - 4 - 2 2 - - 4 - 1 2 1 2 - 1 1 meetings (general) 5% 6% 7% 4% 6% 10% 6% 8% 3% 9% 4% 11% County Meetings 2 2 - 2 - 1 1 - 2 - - - 1 1 - 2 - - 3% 3% 3% 2% 3% 8% 3% 5% 11% Other 8 8 - 7 1 2 6 1 2 5 - 1 2 4 3 3 1 1 10% 11% 11% 8% 4% 16% 32% 7% 13% 4% 9% 19% 13% 15% 6% 8% None/Nothing 42 37 6 34 9 21 22 2 15 18 7 13 14 13 12 6 14 7 56% 54% 74% 55% 61% 56% 57% 68% 63% 46% 75% 60% 53% 53% 55% 32% 70% 70% P P Don’t Know 3 3 - 2 1 1 2 - 1 1 1 - - 3 1 1 1 - 4% 4% 3% 8% 2% 5% 3% 2% 13% 12% 4% 6% 4% CHI-SQUARE <----2.5----> <----2.5----> <-----6-----> <-----------17.5----------> <-------12.4-------> <-----------15.1----------> SIGNIFICANCE 22%* 23%* 69%* 71%* 74%* 56%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5g. And is there any particular show or shows that you watch regularly on Channel 18, which shows government meetings for West St. Paul, Mendota Heights, and Dakota County? What program is that? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 75 6 6 14 5 5 6 11 5 19 31 26 2 6 58 100% 9% 7% 19% 6% 7% 8% 14% 6% 25% 41% 34% 3% 8% 77% Council Meetings 17 - 1 4 1 1 2 2 1 4 6 6 2 1 10 22% 21% 31% 18% 23% 36% 16% 18% 23% 21% 22% 67% 14% 18% Mendota Heights 4 - 1 1 1 - - - 1 - 3 1 - 1 3 meetings (general) 5% 21% 8% 18% 18% 10% 3% 19% 5% County Meetings 2 1 - - - - - - 1 - 1 1 - - 2 3% 19% 18% 4% 3% 4% Other 8 - 1 - - 1 2 3 - 1 1 6 - 2 5 10% 21% 16% 29% 30% 4% 4% 22% 34% 8% K None/Nothing 42 4 2 8 3 3 2 5 1 14 17 11 1 2 35 56% 63% 37% 60% 63% 62% 35% 46% 27% 72% 57% 43% 33% 33% 61% IL Don’t Know 3 1 - - - - - 1 1 - 1 2 - - 3 4% 18% 8% 18% 4% 6% 5% CHI-SQUARE <-----------------------------------47.3-----------------------------------> <-------10.7-------> SIGNIFICANCE 42%* 62%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5h. And approximately how many hours a week do you spend watching Channel 18? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 18 17 1 14 4 7 11 - 4 12 2 4 7 5 8 5 2 1 100% 95% 5% 77% 23% 41% 59% 23% 64% 13% 23% 37% 27% 47% 25% 10% 5% Less than one hour 7 6 1 4 3 3 4 - 2 3 2 1 3 1 1 2 2 - a week 39% 36% 100% 30% 71% 39% 39% 50% 23% 100% 22% 38% 25% 14% 37% 100% B IJ OP 1 hour 3 3 - 3 - 2 1 - 2 1 - 1 1 1 2 - - 1 18% 19% 23% 27% 11% 50% 10% 29% 12% 25% 28% 100% O 2 hours 1 1 - - 1 - 1 - - 1 - - 1 - - 1 - - 7% 7% 29% 11% 11% 18% 27% 3 hours 1 1 - 1 - 1 - - - 1 - - - 1 1 - - - 5% 5% 6% 11% 7% 17% 10% 4 hours 1 1 - 1 - - 1 - - 1 - - 1 - 1 - - - 5% 5% 6% 8% 7% 12% 10% More than 5 hours 1 1 - 1 - - 1 - - 1 - - 1 - 1 - - - 7% 7% 9% 11% 11% 18% 14% DK/NS/Refused 4 4 - 4 - 2 2 - - 4 - 2 - 2 2 2 - - 20% 21% 26% 22% 19% 32% 49% 34% 24% 37% CHI-SQUARE <----1.3----> <----8.4----> <----4.1----> <-----------10.7----------> <--------9.8-------> <-----------14.3----------> SIGNIFICANCE %* 79%* 34%* 45%* 37%* 72%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5h. And approximately how many hours a week do you spend watching Channel 18? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 18 - 4 2 2 1 1 2 - 6 8 4 1 2 12 100% 25% 11% 9% 5% 5% 14% 32% 45% 23% 5% 9% 66% Less than one hour 7 - 2 - - - 1 1 - 3 2 2 1 - 4 a week 39% 47% 100% 33% 58% 26% 40% 100% 32% CHKL O 1 hour 3 - - 1 - - - 1 - 1 1 1 - 1 2 18% 59% 33% 21% 15% 20% 50% 20% 2 hours 1 - - - - - - - - 1 - - - - 1 7% 21% 10% 3 hours 1 - - - 1 - - - - - 1 - - - 1 5% 50% 10% 7% 4 hours 1 - - - 1 - - - - - 1 - - 1 - 5% 50% 10% 50% More than 5 hours 1 - 1 - - - - - - - 1 - - - 1 7% 27% 15% 10% DK/NS/Refused 4 - 1 1 - 1 - 1 - - 2 2 - - 2 20% 26% 41% 100% 33% 24% 40% 21% CHKL CHI-SQUARE <-----------------------------------36.4-----------------------------------> <-------10.1-------> SIGNIFICANCE 95%* %* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5i. And is there any particular show or shows that you watch regularly on Channel 19, which shows government meetings for South St. Paul and Inver Grove Heights? What program is that? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 100 90 11 87 13 48 53 5 30 54 11 29 32 35 31 25 25 11 100% 89% 11% 86% 13% 48% 52% 5% 30% 54% 11% 29% 32% 35% 31% 24% 25% 11% Council meetings 30 28 2 26 3 14 16 1 8 19 2 11 12 5 7 12 8 2 30% 31% 23% 30% 26% 29% 30% 25% 26% 34% 22% 40% 39% 13% 22% 50% 30% 15% N N OR South St. Paul 5 5 - 5 - 2 2 - - 4 1 - 2 1 2 - 1 - meetings (General) 5% 5% 6% 5% 5% 7% 11% 8% 3% 8% 5% School board 3 3 - 3 - - 3 - 1 2 - 1 1 1 1 - 1 1 meetings 3% 3% 3% 5% 3% 4% 3% 4% 2% 4% 3% 8% Planning commission 3 2 1 3 - 1 2 - 1 2 - - 3 - 1 - 2 - 3% 2% 8% 3% 2% 4% 3% 4% 9% 3% 8% Inver Grove Heights 2 2 - 2 - 2 - - 2 1 - - 2 - 2 1 - - meetings (General) 2% 3% 3% 5% 6% 2% 8% 5% 3% NASA channel 2 2 - 2 - 2 - - 1 - 1 - 2 - - 2 - - 2% 2% 2% 3% 3% 7% 5% 7% Other 9 8 2 8 2 5 5 1 5 3 1 1 2 5 5 - 2 2 9% 9% 15% 9% 13% 10% 9% 25% 15% 5% 11% 3% 6% 15% 14% 7% 19% None/Nothing 44 39 5 37 7 21 23 2 13 22 6 16 7 20 12 10 12 6 44% 43% 46% 42% 54% 44% 43% 50% 45% 41% 50% 54% 21% 59% 39% 40% 47% 59% M M Don’t Know 2 2 1 2 1 1 2 - - 2 - - - 2 2 - - - 2% 2% 8% 2% 6% 2% 3% 5% 7% 5% CHI-SQUARE <----4.4----> <----3.7----> <----7.8----> <------------16-----------> <-------34.8-------> <-----------26.8----------> SIGNIFICANCE 18%* 12%* 55%* 11%* 100%* 68%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5i. And is there any particular show or shows that you watch regularly on Channel 19, which shows government meetings for South St. Paul and Inver Grove Heights? What program is that? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 100 7 9 12 9 9 5 15 7 28 37 36 5 9 76 100% 6% 9% 12% 9% 9% 5% 15% 7% 27% 36% 36% 5% 8% 76% Council meetings 30 1 2 3 2 5 1 7 1 9 8 13 2 2 21 30% 13% 27% 24% 18% 50% 17% 44% 11% 35% 21% 35% 55% 19% 27% South St. Paul 5 - - - - 1 - 1 - 2 - 2 - 1 2 meetings (General) 5% 14% 8% 9% 7% 14% 3% School board 3 - 1 - - - - 1 1 - 1 2 - - 3 meetings 3% 14% 5% 11% 3% 5% 4% Planning commission 3 - 1 - 1 1 - - - - 2 1 - 1 - 3% 14% 9% 9% 6% 2% 10% Inver Grove Heights 2 - - 1 - - - - 1 1 1 1 - - 2 meetings (General) 2% 7% 11% 3% 2% 2% 3% NASA channel 2 - - - - - - 1 1 - - 2 - 1 1 2% 5% 11% 5% 10% 1% Other 9 - 1 1 1 - 2 1 1 3 3 4 - - 8 9% 10% 7% 9% 33% 5% 17% 12% 7% 10% 11% None/Nothing 44 5 2 8 6 2 2 5 3 11 21 13 2 4 36 44% 75% 27% 63% 63% 27% 50% 32% 38% 39% 56% 35% 45% 47% 47% F Don’t Know 2 1 1 - - - - - - 1 2 - - - 2 2% 13% 9% 3% 5% 3% CHI-SQUARE <-----------------------------------62.1-----------------------------------> <-------17.6-------> SIGNIFICANCE 7%* 65%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5j. And approximately how many hours a week do you spend watching Channel 19? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 20 18 2 16 4 8 12 - 7 10 3 4 6 7 8 5 3 2 100% 92% 8% 79% 21% 42% 58% 33% 50% 16% 19% 32% 33% 39% 23% 13% 8% Less than one hour 5 4 2 2 3 3 3 - 4 2 - 1 3 2 2 1 3 - a week 28% 21% 100% 16% 71% 35% 22% 56% 18% 24% 41% 31% 26% 18% 100% B D OP 1 hour 4 4 - 4 - 2 2 - 3 1 - 2 1 1 2 - - 2 21% 22% 26% 24% 18% 44% 12% 54% 13% 18% 31% 100% O 2 hours 3 3 - 3 - 1 2 - - - 3 - - - - - - - 16% 18% 21% 10% 21% 100% 3 hours 2 2 - 2 - 1 1 - - 2 - 1 1 - - 2 - - 8% 9% 11% 10% 7% 17% 22% 13% 37% 4 hours 2 2 - 2 - 1 1 - - 2 - - 1 1 2 - - - 8% 9% 11% 10% 7% 17% 13% 13% 21% DK/NS/Refused 4 4 - 2 1 1 3 - - 4 - - 1 2 2 2 - - 19% 20% 16% 29% 10% 25% 37% 19% 38% 21% 45% CHI-SQUARE <----4.7----> <----6.8----> <----1.4----> <-----------29.4----------> <--------5.3-------> <-----------18.5----------> SIGNIFICANCE 55%* 76%* 8%* 100%* 27%* 90%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5j. And approximately how many hours a week do you spend watching Channel 19? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 20 - 2 2 2 2 2 3 1 7 6 7 1 2 13 100% 11% 10% 8% 8% 8% 17% 4% 33% 29% 38% 4% 8% 67% Less than one hour 5 - 2 - - 1 2 - - 1 2 2 1 - 4 a week 28% 100% 50% 100% 13% 36% 33% 100% 29% JKL JKL O 1 hour 4 - - 1 - - - 2 - 1 1 2 - 1 3 21% 59% 50% 18% 21% 22% 50% 24% 2 hours 3 - - - - - - - - 3 - - - - - 16% 50% 3 hours 2 - - - - - - 2 - - - 2 - - 2 8% 50% 22% 13% 4 hours 2 - - - 2 - - - - - 2 - - 1 1 8% 100% 29% 50% 6% K DK/NS/Refused 4 - - 1 - 1 - - 1 1 1 2 - - 4 19% 41% 50% 100% 18% 14% 22% 28% JKL CHI-SQUARE <-----------------------------------59.4-----------------------------------> <--------6.2-------> SIGNIFICANCE 99%* %* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5k. And is there any particular show or shows that you watch regularly on Channel 20, which shows local school board meetings and other education shows? What program is that? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 49 45 3 38 11 25 24 4 18 21 6 13 12 21 18 11 11 5 100% 93% 7% 77% 23% 50% 50% 7% 36% 44% 13% 28% 25% 43% 36% 24% 23% 11% School board 9 9 - 8 1 2 7 1 3 5 - 2 3 4 2 4 1 2 meeting 19% 20% 21% 11% 7% 31% 34% 16% 23% 15% 27% 18% 12% 32% 11% 38% F Other 5 5 - 4 1 4 2 1 3 1 - 2 1 2 2 2 1 1 11% 12% 11% 11% 15% 7% 33% 19% 4% 15% 7% 12% 9% 14% 11% 15% None/Nothing 31 28 2 25 6 18 13 - 11 14 6 9 7 12 13 5 8 2 63% 62% 75% 66% 52% 72% 54% 60% 65% 100% 70% 60% 57% 74% 43% 71% 31% IJ Don’t Know 4 3 1 1 3 2 2 1 1 2 - - 1 3 1 1 1 1 8% 6% 25% 2% 26% 7% 8% 34% 5% 8% 7% 14% 5% 11% 7% 15% CHI-SQUARE <----2.5----> <----7.1----> <----5.1----> <-----------13.6----------> <--------3.1-------> <-----------5.9-----------> SIGNIFICANCE 53%* 93%* 83%* 86%* 20%* 25%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5k. And is there any particular show or shows that you watch regularly on Channel 20, which shows local school board meetings and other education shows? What program is that? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 49 2 6 4 5 5 3 9 2 13 16 20 1 6 39 100% 4% 12% 8% 9% 11% 7% 19% 3% 27% 33% 40% 2% 13% 80% School board 9 - - - 1 1 - 3 1 3 1 5 - 2 7 meeting 19% 18% 16% 35% 50% 25% 5% 25% 34% 18% Other 5 - 1 - - 1 2 2 - - 1 4 - - 5 11% 21% 16% 50% 18% 8% 21% 14% None/Nothing 31 2 2 4 4 4 1 5 1 9 12 10 1 4 23 63% 100% 42% 100% 82% 69% 25% 48% 50% 69% 74% 50% 100% 66% 59% CGHJKL CGHJKL G G O Don’t Know 4 - 2 - - - 1 - - 1 2 1 - - 4 8% 36% 25% 6% 13% 4% 10% CHI-SQUARE <-----------------------------------30.4-----------------------------------> <--------2.7-------> SIGNIFICANCE 70%* 56%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5l. And approximately how many hours a week do you spend watching Channel 20? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 9 9 - 7 2 3 7 - 5 3 1 - 3 5 4 2 1 1 100% 100% 74% 26% 31% 69% 56% 31% 13% 31% 56% 44% 26% 9% 9% Less than one hour 2 2 - 1 1 1 1 - 2 - - - 1 1 1 - 1 - a week 22% 22% 12% 50% 42% 13% 39% 29% 23% 30% 100% O 1 hour 3 3 - 3 - 1 2 - 2 - 1 - 1 1 1 - - 1 35% 35% 47% 29% 37% 39% 100% 29% 23% 30% 100% I O 4 hours 1 1 - 1 - 1 - - - 1 - - - 1 1 - - - 9% 9% 12% 29% 29% 16% 20% DK/NS/Refused 3 3 - 2 1 - 3 - 1 2 - - 1 2 1 2 - - 35% 35% 29% 50% 50% 23% 71% 42% 39% 20% 100% O CHI-SQUARE <-----.0----> <----2.8----> <----4.2----> <-----------7.7-----------> <--------.5--------> <-----------9.5-----------> SIGNIFICANCE %* 58%* 75%* 74%* 8%* 98%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5l. And approximately how many hours a week do you spend watching Channel 20? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 9 - 1 1 2 1 - 1 - 4 4 2 - 1 7 100% 13% 9% 22% 9% 9% 39% 44% 18% 9% 78% Less than one hour 2 - 1 1 - - - - - - 2 - - - 2 a week 22% 100% 100% 50% 28% K K 1 hour 3 - - - - - - 1 - 2 - 1 - 1 1 35% 100% 67% 50% 100% 17% O 4 hours 1 - - - 1 - - - - - 1 - - - 1 9% 41% 20% 11% DK/NS/Refused 3 - - - 1 1 - - - 1 1 1 - - 3 35% 59% 100% 33% 30% 50% 44% JK CHI-SQUARE <-----------------------------------19.2-----------------------------------> <--------2.8-------> SIGNIFICANCE 98%* %* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 5m. In general, is the picture quality you see on the community access channels better than what you need it to be, worse than what you want it to be, or is it about the right quality for you? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 151 133 18 120 31 72 79 12 48 73 18 43 50 51 41 40 39 20 100% 88% 12% 79% 20% 48% 52% 8% 32% 48% 12% 28% 33% 34% 27% 26% 26% 13% Better than needed 8 8 - 6 1 7 1 - 3 4 1 3 1 3 2 2 2 - 5% 6% 5% 4% 9% 1% 7% 5% 5% 7% 2% 6% 6% 6% 5% G Worse than wanted 10 8 2 7 3 6 4 2 - 6 2 1 6 2 1 2 2 2 7% 6% 13% 6% 11% 8% 5% 19% 8% 9% 3% 12% 5% 3% 6% 5% 12% About right 129 113 16 101 26 58 70 10 43 62 13 38 41 44 36 34 34 17 85% 85% 87% 85% 85% 81% 89% 81% 89% 86% 75% 90% 82% 86% 89% 85% 87% 88% Don't know 5 5 - 5 - 1 4 - 2 1 2 - 2 2 1 1 1 - 3% 4% 4% 2% 5% 4% 1% 11% 4% 3% 2% 3% 2% CHI-SQUARE <----3.1----> <----2.3----> <----7.2----> <-----------13.2----------> <--------6.2-------> <-----------3.7-----------> SIGNIFICANCE 62%* 48%* 93%* 84%* 60%* 7%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 5m. In general, is the picture quality you see on the community access channels better than what you need it to be, worse than what you want it to be, or is it about the right quality for you? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 151 12 18 18 13 13 9 27 8 34 60 57 6 14 113 100% 8% 12% 12% 8% 8% 6% 18% 5% 22% 40% 38% 4% 9% 75% Better than needed 8 1 2 2 - - - 1 - 1 6 1 - - 7 5% 10% 11% 13% 4% 2% 9% 2% 6% Worse than wanted 10 1 - 1 1 - 1 2 2 2 4 5 1 1 5 7% 10% 7% 10% 13% 6% 24% 5% 6% 8% 20% 6% 5% About right 129 9 16 13 11 13 7 25 6 30 48 50 5 13 98 85% 72% 89% 73% 84% 100% 77% 90% 76% 89% 80% 88% 80% 94% 86% BDJKL Don't know 5 1 - 1 1 - 1 - - 1 3 1 - - 4 3% 7% 7% 7% 9% 4% 5% 1% 3% CHI-SQUARE <-----------------------------------23.9-----------------------------------> <--------4.3-------> SIGNIFICANCE 22%* 37%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 6_1. Would you like to add one or more community access channels, take off one or more community access channels, and replace with new non-community access cable channels you do not now receive, or do you think the seven access channels you have now is about right? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 91 74 16 57 30 43 47 16 33 31 11 23 21 43 17 30 20 18 100% 82% 18% 63% 34% 48% 52% 18% 36% 34% 12% 25% 23% 47% 19% 33% 23% 20% Add one or more - - - - - - - - - - - - - - - - - - access channels Take off one or 22 16 5 13 8 13 9 4 9 5 4 7 5 9 1 9 2 8 more access 24% 22% 32% 22% 26% 30% 18% 27% 26% 16% 35% 32% 24% 22% 7% 28% 12% 47% channels O OQ Seven access 44 37 7 28 15 21 22 8 12 18 6 11 11 18 10 14 10 6 channels is about 48% 50% 40% 49% 50% 49% 47% 49% 36% 57% 57% 46% 53% 41% 58% 47% 50% 31% right DK/NS 26 21 5 16 7 9 17 4 12 9 1 5 5 16 6 7 8 4 28% 28% 28% 28% 24% 21% 35% 24% 38% 28% 8% 22% 23% 37% 35% 24% 38% 21% K CHI-SQUARE <-----.9----> <-----.3----> <----2.9----> <-----------5.9-----------> <--------2.5-------> <-----------10.1----------> SIGNIFICANCE 36%* 13%* 77%* 57%* 36%* 88%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 6_1. Would you like to add one or more community access channels, take off one or more community access channels, and replace with new non-community access cable channels you do not now receive, or do you think the seven access channels you have now is about right? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 91 4 10 13 5 6 5 20 7 21 32 38 4 6 71 100% 5% 11% 15% 5% 6% 6% 22% 7% 23% 35% 41% 4% 7% 79% Add one or more - - - - - - - - - - - - - - - access channels Take off one or 22 1 - 3 - 1 3 5 2 7 4 11 2 - 20 more access 24% 27% 24% 14% 61% 24% 25% 31% 14% 28% 55% 27% channels K Seven access 44 3 4 4 2 3 1 11 5 11 14 19 2 4 30 channels is about 48% 73% 41% 30% 55% 50% 16% 53% 75% 50% 43% 51% 45% 63% 42% right G DG DK/NS 26 - 6 6 2 2 1 5 - 4 14 8 - 2 22 28% 59% 45% 45% 36% 23% 23% 18% 43% 21% 37% 31% JL JL CHI-SQUARE <-----------------------------------25.1-----------------------------------> <--------4.6-------> SIGNIFICANCE 80%* 67%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 6_2. Would you like to take off one or more community access channels, and replace with new non- community access cable channels you do not now receive, add one or more community access channels, or do you think the seven access channels you have now is about right? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 92 82 10 71 22 52 40 8 29 47 8 21 30 36 28 14 29 15 100% 89% 11% 77% 23% 57% 43% 9% 31% 51% 9% 23% 33% 39% 30% 15% 31% 16% Take off one or 24 23 1 17 7 16 8 1 9 12 3 4 10 10 4 4 10 4 more access 26% 28% 12% 24% 34% 31% 20% 14% 29% 25% 36% 18% 32% 28% 16% 31% 36% 29% channels Add one more access 1 1 - 1 - 1 - - 1 - - - - 1 - - 1 - channels 1% 1% 1% 2% 3% 2% 3% Seven access 52 46 6 44 8 26 26 6 11 32 3 12 15 22 18 10 15 5 channels is about 56% 56% 56% 62% 37% 49% 66% 71% 38% 68% 39% 55% 51% 63% 66% 69% 51% 34% right E I R DK/NS 15 12 3 9 6 10 6 1 9 3 2 6 5 2 5 - 3 6 16% 15% 32% 12% 30% 18% 14% 14% 30% 7% 25% 27% 17% 7% 17% 10% 37% J CHI-SQUARE <----2.7----> <----5.7----> <-----3-----> <-----------12.6----------> <--------6.2-------> <-----------13.2----------> SIGNIFICANCE 56%* 87%* 60%* 82%* 60%* 84%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 6_2. Would you like to take off one or more community access channels, and replace with new non- community access cable channels you do not now receive, add one or more community access channels, or do you think the seven access channels you have now is about right? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 92 5 15 6 6 7 3 19 7 25 32 36 1 10 68 100% 5% 16% 7% 7% 8% 3% 20% 8% 27% 34% 39% 1% 10% 74% Take off one or 24 1 6 1 - 2 - 7 1 7 8 10 - 4 16 more access 26% 17% 38% 20% 27% 37% 11% 28% 24% 27% 42% 24% channels Add one more access 1 - - - - - - 1 - - - 1 - - 1 channels 1% 4% 2% 1% Seven access 52 3 8 4 5 5 2 8 6 11 19 21 1 6 40 channels is about 56% 59% 54% 60% 80% 73% 71% 41% 89% 46% 61% 59% 100% 58% 59% right H HJ NO DK/NS 15 1 1 1 1 - 1 3 - 6 5 4 - - 11 16% 24% 8% 20% 20% 29% 17% 26% 15% 11% 16% CHI-SQUARE <-----------------------------------18.3-----------------------------------> <--------3.7-------> SIGNIFICANCE 5%* 28%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 6_3. Do you think that the seven community access channels you have now is about right, or would you prefer to take off one or more of the community access channels, and replace with new non- community access cable channels you do not now receive, or would you prefer to add one or more access channels? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 89 78 11 60 28 38 51 11 40 31 6 16 25 46 26 25 19 16 100% 87% 13% 68% 31% 42% 58% 13% 45% 35% 7% 18% 28% 51% 29% 28% 21% 18% Seven access 41 36 5 30 11 17 24 4 15 19 4 6 12 21 16 12 6 5 channels is about 46% 46% 43% 49% 39% 45% 46% 31% 37% 60% 56% 36% 48% 46% 63% 47% 34% 32% right Take off one or 19 16 2 14 4 6 12 1 13 4 1 3 4 11 4 6 4 6 more access 21% 21% 21% 24% 16% 17% 24% 10% 32% 11% 18% 20% 18% 24% 14% 22% 19% 37% channels J Add one more access 1 1 - - 1 - 1 1 - - - - - 1 - 1 - - channels 1% 2% 4% 2% 10% 3% 5% DK/NS 29 25 4 16 12 14 14 5 13 9 2 7 8 12 6 7 9 5 32% 32% 36% 27% 41% 38% 28% 48% 31% 29% 26% 44% 34% 27% 23% 26% 47% 31% CHI-SQUARE <-----.3----> <----4.8----> <----2.1----> <-----------15.9----------> <--------2.7-------> <-----------10.2----------> SIGNIFICANCE 3%* 81%* 45%* 93%* 16%* 67%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 6_3. Do you think that the seven community access channels you have now is about right, or would you prefer to take off one or more of the community access channels, and replace with new non- community access cable channels you do not now receive, or would you prefer to add one or more access channels? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 89 8 9 17 4 9 4 19 4 17 37 35 1 9 74 100% 9% 10% 19% 4% 10% 4% 22% 4% 19% 42% 40% 1% 10% 83% Seven access 41 1 7 7 4 2 3 6 2 9 19 13 - 6 33 channels is about 46% 16% 81% 41% 100% 23% 77% 32% 45% 54% 51% 36% 68% 44% right BDFHL FHIJKL BF B B BD Take off one or 19 4 - 5 - 1 1 4 1 2 10 7 1 - 17 more access 21% 58% 31% 13% 23% 20% 32% 12% 26% 20% 100% 24% channels FJ O Add one more access 1 - - - - - - 1 - - - 1 - - - channels 1% 6% 3% DK/NS 29 2 2 5 - 6 - 8 1 6 8 15 - 3 24 32% 26% 19% 28% 64% 42% 23% 34% 23% 41% 32% 32% CK CHI-SQUARE <-----------------------------------33.6-----------------------------------> <--------7.3-------> SIGNIFICANCE 70%* 88%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 6_4. Do you think that the seven community access channels you have now is about right, or would you prefer to add one or more community access channels, or would you prefer to take off one or more of the community access channels , and replace with new non-community access cable channels you do not now receive? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 88 81 7 58 30 37 51 16 31 31 10 23 27 36 19 20 29 13 100% 92% 8% 66% 34% 42% 58% 18% 35% 36% 11% 26% 31% 41% 21% 22% 33% 14% Seven access 36 32 4 25 11 14 22 9 9 12 5 11 13 10 5 13 9 6 channels is about 41% 40% 52% 44% 35% 38% 43% 59% 31% 39% 50% 50% 50% 28% 26% 65% 31% 51% right OQ Add one more access 3 3 - 1 2 2 1 1 1 1 - - 2 1 - 1 1 1 channels 4% 4% 2% 7% 6% 2% 8% 3% 4% 8% 3% 6% 3% 10% Take off one or 22 21 1 16 6 11 11 - 9 11 2 6 4 11 7 2 7 2 more access 25% 26% 12% 27% 20% 29% 22% 28% 34% 25% 26% 15% 29% 39% 8% 26% 16% channels P DK/NS 27 25 3 16 11 10 17 5 12 7 2 5 7 14 7 4 11 3 31% 30% 36% 27% 38% 28% 33% 33% 39% 24% 25% 24% 27% 39% 35% 21% 40% 23% CHI-SQUARE <----1.1----> <----2.7----> <----1.4----> <-----------9.7-----------> <--------6.9-------> <-----------12.6----------> SIGNIFICANCE 23%* 56% 28% 63%* 67%* 82%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 6_4. Do you think that the seven community access channels you have now is about right, or would you prefer to add one or more community access channels, or would you prefer to take off one or more of the community access channels , and replace with new non-community access cable channels you do not now receive? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 88 7 11 8 5 7 9 20 3 19 31 38 7 3 66 100% 8% 12% 10% 6% 7% 10% 22% 4% 21% 35% 44% 8% 4% 75% Seven access 36 2 4 3 1 6 5 9 1 5 11 20 1 1 28 channels is about 41% 35% 38% 38% 25% 87% 59% 44% 25% 24% 35% 53% 12% 36% 43% right EHIJKL J M BCD Add one more access 3 - - 1 - - 1 - - 1 1 1 - - 2 channels 4% 14% 13% 4% 4% 3% 3% Take off one or 22 2 2 2 1 - 2 4 2 7 7 7 3 - 16 more access 25% 35% 19% 19% 17% 19% 20% 50% 40% 22% 19% 41% 25% channels DK/NS 27 2 5 2 3 1 1 7 1 6 12 10 3 2 20 31% 30% 43% 28% 58% 13% 9% 36% 25% 31% 38% 25% 48% 64% 30% G G CHI-SQUARE <-----------------------------------24.9-----------------------------------> <--------4.9-------> SIGNIFICANCE 27%* 45%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 6. Total PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Take off one or 86 76 10 60 26 46 40 7 38 31 10 20 23 41 17 20 24 21 more access 24% 24% 22% 24% 23% 27% 21% 13% 29% 22% 29% 25% 23% 26% 19% 23% 24% 34% channels H Add one or more 5 5 - 2 3 3 2 2 2 1 - - 2 3 - 2 2 1 access channels 1% 2% 1% 3% 2% 1% 5% 1% 1% 2% 2% 3% 2% 2% Seven access 172 151 21 127 45 78 94 27 47 80 18 39 52 71 49 48 40 22 channels is about 48% 48% 47% 52% 41% 46% 50% 52% 36% 58% 51% 48% 50% 45% 56% 55% 42% 36% right E I R R DK/NS 95 81 14 55 37 43 52 16 45 27 7 23 26 43 22 17 31 17 26% 26% 31% 23% 33% 25% 27% 30% 34% 20% 20% 28% 25% 27% 25% 19% 32% 28% D J CHI-SQUARE <---1.246---> <----7.65---> <---1.919---> <----------22.094---------> <-------2.463------> <----------12.823---------> SIGNIFICANCE 26%* 95% 41% 99%* 13%* 83%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 6. Total INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Take off one or 86 9 8 11 1 4 6 20 5 23 29 35 6 4 69 more access 24% 37% 18% 25% 4% 14% 28% 25% 26% 28% 22% 24% 46% 15% 25% channels E E E E E E E E N Add one or more 5 - - 1 - - 1 2 - 1 1 3 - - 3 access channels 1% 3% 6% 3% 1% 1% 2% 1% Seven access 172 10 23 18 12 16 11 33 14 35 63 74 4 17 131 channels is about 48% 41% 54% 40% 64% 58% 53% 43% 66% 44% 48% 50% 28% 60% 47% right DH M DK/NS 95 5 12 14 6 8 3 23 2 22 38 35 3 7 75 26% 22% 28% 32% 32% 28% 14% 29% 8% 27% 29% 24% 25% 26% 27% I I I I I I CHI-SQUARE <----------------------------------25.246----------------------------------> <-------5.912------> SIGNIFICANCE 29%* 57%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 6a. How many access channels would you like to add to the seven you now have? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 5 5 - 2 3 3 2 2 2 1 - - 2 3 - 2 2 1 100% 100% 39% 61% 55% 45% 45% 32% 23% 39% 61% 45% 32% 23% 1 channel 1 1 - 1 - 1 - - 1 - - - - 1 - - 1 - 16% 16% 41% 29% 50% 26% 50% 2 channels 1 1 - - 1 - 1 1 - - - - - 1 - 1 - - 22% 22% 37% 49% 49% 37% 49% 3 or more channels 3 3 - 1 2 2 1 1 1 1 - - 2 1 - 1 1 1 62% 62% 59% 63% 71% 51% 51% 50% 100% 100% 37% 51% 50% 100% N DK/NS - - - - - - - - - - - - - - - - - - CHI-SQUARE <-----.0----> <-----2-----> <----2.2----> <-----------3.6-----------> <---------2--------> <-----------3.6-----------> SIGNIFICANCE %* 64%* 66%* 83%* 64%* 83%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 6a. How many access channels would you like to add to the seven you now have? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 5 - - 1 - - 1 2 - 1 1 3 - - 3 100% 23% 23% 38% 16% 23% 61% 55% 1 channel 1 - - - - - - 1 - - - 1 - - 1 16% 41% 26% 29% 2 channels 1 - - - - - - 1 - - - 1 - - - 22% 59% 37% 3 or more channels 3 - - 1 - - 1 - - 1 1 1 - - 2 62% 100% 100% 100% 100% 37% 71% L L L L DK/NS - - - - - - - - - - - - - - - CHI-SQUARE <------------------------------------6.5-----------------------------------> <--------.0--------> SIGNIFICANCE 41%* %* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 6b. How many of the seven access channels you now receive do you want to take off and replace with other non-community access cable channels you do not now receive when they become available? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 86 76 10 60 26 46 40 7 38 31 10 20 23 41 17 20 24 21 100% 89% 11% 69% 30% 54% 46% 8% 45% 36% 12% 23% 27% 48% 19% 23% 27% 24% One 3 1 2 3 - - 3 - 2 1 - - 2 1 - 1 2 - 3% 1% 21% 5% 7% 5% 3% 7% 3% 6% 7% Two 26 24 2 19 7 13 13 2 13 8 3 6 6 12 3 6 10 6 30% 31% 25% 32% 28% 29% 32% 35% 35% 25% 28% 32% 28% 30% 20% 28% 43% 30% Three 15 13 2 10 5 9 6 - 6 9 - 4 4 8 5 4 3 2 18% 17% 21% 18% 19% 19% 16% 17% 29% 18% 17% 19% 29% 22% 14% 10% Four 5 5 - 4 - 2 2 1 2 1 2 2 2 2 - 3 1 1 6% 6% 7% 5% 6% 12% 4% 3% 16% 8% 7% 4% 16% 4% 4% Five 4 4 - 2 2 3 1 - 2 1 1 1 - 4 1 2 - 1 5% 6% 4% 8% 7% 3% 5% 4% 12% 4% 9% 7% 12% 4% Six 6 5 1 1 5 4 2 4 2 1 - 4 1 1 - - 2 5 7% 7% 13% 2% 20% 10% 5% 53% 4% 4% 20% 5% 3% 7% 23% D IJ All Seven 15 14 1 12 3 7 8 - 7 6 3 2 5 8 3 2 5 4 18% 18% 12% 20% 12% 15% 21% 17% 19% 28% 8% 23% 20% 17% 10% 19% 19% DK/NS 11 10 1 8 3 7 4 - 5 5 2 2 3 5 4 1 2 2 13% 13% 9% 13% 13% 15% 10% 13% 15% 16% 10% 12% 13% 27% 6% 7% 10% CHI-SQUARE <----12.4---> <----12.4---> <----5.5----> <-----------34.7----------> <-------11.4-------> <-----------28.4----------> SIGNIFICANCE 91%* 91%* 40%* 97%* 34%* 87%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 6b. How many of the seven access channels you now receive do you want to take off and replace with other non-community access cable channels you do not now receive when they become available? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 86 9 8 11 1 4 6 20 5 23 29 35 6 4 69 100% 10% 9% 13% 1% 5% 7% 23% 6% 27% 33% 40% 7% 5% 81% One 3 - - - - - - 1 - 2 - 1 1 - 2 3% 4% 9% 2% 14% 3% Two 26 2 3 5 - - 1 7 1 7 10 9 1 2 21 30% 19% 42% 43% 15% 38% 16% 32% 34% 26% 14% 58% 31% Three 15 5 1 2 1 1 1 1 1 2 9 4 1 - 13 18% 54% 16% 21% 100% 29% 15% 6% 22% 7% 32% 13% 20% 19% HJL GHIJKL HJ BCDF Four 5 - - - - 1 1 - 1 2 - 2 1 - 4 6% 21% 15% 16% 11% 7% 14% 6% Five 4 1 - - - 1 - 1 - 1 1 2 - - 4 5% 13% 29% 4% 5% 4% 6% 6% Six 6 - - - - - 1 5 - - - 6 2 1 3 7% 21% 27% 19% 39% 20% 5% All Seven 15 - 2 2 - - 1 4 2 4 4 7 - 1 12 18% 26% 18% 15% 21% 47% 16% 14% 21% 22% 17% DK/NS 11 1 1 2 - 1 1 - - 5 4 2 - - 9 13% 14% 16% 18% 21% 21% 20% 16% 6% 13% CHI-SQUARE <-----------------------------------76.1-----------------------------------> <--------17--------> SIGNIFICANCE 88%* 74%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 7. Approximately how much do you feel every cable subscriber should be required to pay each month for the current community access programming they receive, including any improvements that your local government would like to make? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Zero/Nothing 194 168 27 136 56 96 98 19 70 83 22 47 47 93 58 44 46 31 54% 53% 61% 56% 51% 57% 52% 36% 54% 59% 64% 57% 46% 58% 66% 49% 48% 51% H H H PQ $.01 - $1.00 11 9 2 7 4 2 9 4 3 4 - 1 3 7 4 2 4 1 3% 3% 4% 3% 4% 1% 5% 7% 3% 3% 1% 3% 4% 5% 2% 4% 2% F $1.01 - $4.99 15 14 1 7 8 10 5 6 5 4 - 3 8 4 - 4 7 4 4% 4% 3% 3% 7% 6% 2% 11% 4% 3% 4% 7% 3% 5% 7% 7% $5.00 or more 12 8 4 10 2 8 4 1 5 6 1 4 4 3 3 2 4 2 3% 3% 9% 4% 2% 5% 2% 2% 3% 4% 2% 5% 4% 2% 3% 2% 4% 4% DK/NS 126 115 10 84 39 54 72 23 48 43 12 27 40 52 23 37 36 22 35% 37% 24% 35% 35% 32% 38% 44% 36% 31% 33% 33% 39% 33% 26% 42% 37% 36% O - - - - - - - - - - - - - - - - - - Median Amount 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 CHI-SQUARE <----7.6----> <-----6-----> <----10.6---> <-----------17.6----------> <-------10.3-------> <-----------14.4----------> SIGNIFICANCE 89%* 80%* 97%* 87%* 76%* 72%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 7. Approximately how much do you feel every cable subscriber should be required to pay each month for the current community access programming they receive, including any improvements that your local government would like to make? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Zero/Nothing 194 13 21 22 16 19 8 37 13 46 72 77 9 13 153 54% 54% 49% 49% 83% 68% 40% 48% 63% 57% 55% 52% 68% 45% 55% DGHJKL G BC $.01 - $1.00 11 1 2 2 - - 1 3 1 1 5 5 1 2 8 3% 5% 4% 5% 4% 4% 6% 1% 4% 3% 6% 9% 3% $1.01 - $4.99 15 - 3 2 - 1 1 7 - 1 5 9 - - 11 4% 7% 5% 4% 6% 8% 1% 4% 6% 4% J J $5.00 or more 12 - 1 2 - - 2 4 1 2 3 7 1 2 8 3% 3% 5% 10% 5% 4% 3% 2% 5% 6% 8% 3% DK/NS 126 10 17 16 3 8 8 27 6 31 46 49 2 11 97 35% 41% 38% 36% 17% 28% 41% 35% 27% 38% 35% 33% 19% 38% 35% E - - - - - - - - - - - - - - - Median Amount 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 CHI-SQUARE <-----------------------------------29.6-----------------------------------> <--------8.9-------> SIGNIFICANCE 11%* 65%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 8. Going forward, if your local government requires the cable company to make further investments in community access programming, there are basically three different ways to pay for community programming. After I read all three, please tell me which one comes closest to your opinion. PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% By using some of 159 139 20 110 48 81 78 18 69 54 17 41 56 57 30 37 49 35 the approximately 44% 44% 45% 45% 44% 48% 41% 35% 53% 39% 49% 50% 54% 36% 34% 43% 51% 58% $1,365,000 in HJ N N O O franchise fees that cable customers in northern Dakota County already pay each year By increasing the 10 10 - 6 4 6 4 5 5 1 - 7 2 2 1 5 2 2 amount that cable 3% 3% 2% 4% 4% 2% 9% 4% 1% 8% 2% 1% 1% 6% 2% 4% customers pay each J MN year to provide and maintain community access programming By using some of 33 28 5 20 13 17 16 9 14 11 - 7 6 20 11 9 9 2 the sales and 9% 9% 12% 8% 12% 10% 9% 17% 10% 8% 8% 6% 13% 13% 11% 9% 3% property tax R revenues collected each year in northern Dakota County Don't spend any 88 76 12 61 26 44 43 11 23 43 11 20 23 40 25 16 24 16 additional money on 24% 24% 27% 25% 23% 26% 23% 21% 17% 31% 32% 24% 22% 25% 28% 18% 25% 26% access programming I DK/NS 68 61 7 47 19 22 46 9 21 32 7 8 17 39 22 20 12 6 19% 19% 17% 19% 17% 13% 25% 17% 16% 23% 20% 9% 16% 25% 25% 23% 13% 10% F L QR R CHI-SQUARE <----2.1----> <----1.6----> <----8.5----> <-----------30.1----------> <-------25.7-------> <-----------22.3----------> SIGNIFICANCE 28% 20% 92% 100%* 100% 97% Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 8. Going forward, if your local government requires the cable company to make further investments in community access programming, there are basically three different ways to pay for community programming. After I read all three, please tell me which one comes closest to your opinion. INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% By using some of 159 8 20 16 5 13 11 45 7 34 48 76 9 16 118 the approximately 44% 34% 45% 36% 24% 48% 55% 58% 32% 43% 37% 52% 69% 57% 42% $1,365,000 in E BDEIK EK O franchise fees that cable customers in northern Dakota County already pay each year By increasing the 10 - 2 1 - 1 1 2 2 1 3 6 - 2 8 amount that cable 3% 5% 3% 4% 6% 3% 8% 1% 2% 4% 8% 3% customers pay each year to provide and maintain community access programming By using some of 33 2 7 8 1 2 3 6 1 2 18 13 2 - 30 the sales and 9% 8% 17% 18% 6% 9% 16% 8% 4% 3% 14% 9% 13% 11% property tax J J J J revenues collected each year in northern Dakota County Don't spend any 88 6 5 12 8 8 2 16 11 19 30 38 2 7 69 additional money on 24% 24% 11% 27% 40% 30% 12% 21% 51% 24% 23% 26% 18% 23% 25% access programming CG CGHJKL C DK/NS 68 8 9 7 6 2 2 8 1 24 30 14 - 3 52 19% 34% 22% 16% 30% 9% 11% 10% 6% 30% 23% 9% 11% 19% FHIL I I FGHIL FHIL CHI-SQUARE <-----------------------------------70.7-----------------------------------> <-------12.3-------> SIGNIFICANCE 100%* 86%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 9. Thinking about the TV sets you have in your home, are any of those TV sets HDTV sets, which means they are capable of showing programming in high definition, or HD quality? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Yes, have HDTV set 288 262 27 194 91 142 146 47 114 104 23 71 86 124 64 70 86 54 81% 83% 61% 80% 83% 84% 78% 91% 87% 74% 66% 86% 84% 78% 72% 79% 89% 88% C JK JK OP O No, do not have 55 40 15 39 15 24 32 5 15 28 8 9 16 25 20 16 8 6 HDTV set 15% 13% 35% 16% 14% 14% 17% 9% 12% 20% 23% 11% 15% 16% 23% 18% 8% 10% B H QR Q DK/NS 14 12 2 10 4 4 10 - 2 8 4 2 1 9 4 3 2 1 4% 4% 5% 4% 4% 2% 5% 2% 6% 11% 3% 1% 6% 5% 3% 2% 2% M CHI-SQUARE <----14.3---> <-----.5----> <----2.8----> <-----------17.2----------> <--------5.6-------> <-----------11.3----------> SIGNIFICANCE 100% 20% 76% 99% 77% 92%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 9. Thinking about the TV sets you have in your home, are any of those TV sets HDTV sets, which means they are capable of showing programming in high definition, or HD quality? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Yes, have HDTV set 288 17 30 39 13 24 20 72 16 59 98 131 12 25 221 81% 69% 68% 88% 66% 88% 96% 92% 75% 74% 75% 90% 94% 90% 80% CJK C BCEIJK BCEJK CEJK No, do not have 55 7 12 4 4 3 1 5 4 15 27 13 1 3 45 HDTV set 15% 31% 27% 10% 19% 12% 4% 7% 19% 19% 21% 9% 6% 10% 16% GHL DGHL GHL GHL DK/NS 14 - 2 1 3 - - 1 1 6 6 2 - - 11 4% 5% 3% 15% 1% 6% 8% 5% 1% 4% HL CHI-SQUARE <-----------------------------------46.1-----------------------------------> <--------3.6-------> SIGNIFICANCE 100%* 53%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 9a. As you may know, your local cable company currently offers its customers the ability to subscribe to High Definition programming, commonly referred to as HD programming. Does your household currently subscribe to HD service from the local cable company? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 288 262 27 194 91 142 146 47 114 104 23 71 86 124 64 70 86 54 100% 91% 9% 67% 32% 49% 51% 16% 39% 36% 8% 25% 30% 43% 22% 24% 30% 19% Yes, subscribe to 202 192 10 133 69 108 94 33 87 65 18 53 61 82 39 46 66 40 HD service 70% 73% 38% 68% 75% 76% 65% 69% 76% 62% 77% 75% 71% 66% 61% 66% 76% 74% C G J No, do not 43 31 13 29 13 20 24 8 14 17 5 8 11 23 10 12 11 7 subscribe to HD 15% 12% 47% 15% 14% 14% 16% 16% 12% 17% 20% 12% 13% 19% 16% 17% 13% 13% service B DK/NS 43 39 4 33 10 14 28 7 13 22 1 9 14 19 15 12 9 7 15% 15% 15% 17% 10% 10% 19% 14% 11% 21% 4% 13% 16% 15% 23% 17% 11% 13% F K CHI-SQUARE <-----24----> <----2.2----> <----5.9----> <-----------8.6-----------> <--------2.7-------> <-----------5.7-----------> SIGNIFICANCE 100%* 67% 95% 80% 39% 54% Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 9a. As you may know, your local cable company currently offers its customers the ability to subscribe to High Definition programming, commonly referred to as HD programming. Does your household currently subscribe to HD service from the local cable company? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 288 17 30 39 13 24 20 72 16 59 98 131 12 25 221 100% 6% 10% 14% 4% 8% 7% 25% 5% 21% 34% 46% 4% 9% 77% Yes, subscribe to 202 6 19 26 7 18 17 60 11 39 58 105 10 17 153 HD service 70% 39% 63% 67% 55% 73% 84% 84% 69% 66% 59% 80% 83% 67% 69% B BK BCEJK BJK No, do not 43 7 6 8 1 2 1 5 3 10 23 11 2 6 32 subscribe to HD 15% 41% 22% 22% 7% 8% 4% 7% 18% 17% 23% 8% 17% 24% 14% service EFGHL G FGHL DK/NS 43 3 5 4 5 5 2 6 2 10 17 15 - 2 37 15% 20% 15% 11% 39% 18% 12% 9% 13% 18% 17% 11% 9% 17% H CHI-SQUARE <-----------------------------------42.7-----------------------------------> <--------4.5-------> SIGNIFICANCE 100%* 65%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 9b_1. Importance of the following type of programming that may be available to watch in high definition: Movies PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 288 262 27 194 91 142 146 47 114 104 23 71 86 124 64 70 86 54 100% 91% 9% 67% 32% 49% 51% 16% 39% 36% 8% 25% 30% 43% 22% 24% 30% 19% Very Important 151 141 9 94 54 93 58 27 67 42 15 40 49 58 34 32 40 35 52% 54% 35% 49% 60% 65% 40% 58% 59% 40% 65% 56% 57% 47% 54% 46% 47% 65% C G J J PQ Somewhat Important 72 62 10 50 21 27 46 13 23 31 6 14 22 35 13 22 25 7 25% 24% 38% 26% 23% 19% 31% 27% 20% 29% 25% 19% 25% 28% 20% 32% 29% 13% F R R Not Too Important 13 11 2 10 3 2 12 2 4 6 1 2 6 6 2 4 6 2 5% 4% 8% 5% 4% 1% 8% 5% 4% 6% 4% 2% 7% 5% 3% 5% 7% 4% F Not At All 45 40 5 33 12 18 27 4 18 23 1 14 8 23 13 11 12 8 Important 16% 15% 20% 17% 13% 12% 19% 8% 15% 22% 4% 19% 10% 18% 20% 16% 14% 16% K HK DK/NS 7 7 - 7 - 3 4 1 2 3 1 2 1 3 2 - 3 1 2% 3% 4% 2% 3% 3% 2% 3% 4% 3% 1% 2% 3% 3% 2% CHI-SQUARE <----5.3----> <----5.7----> <----22.6---> <-----------14.6----------> <--------8.1-------> <-----------12.5----------> SIGNIFICANCE 74%* 77%* 100% 74%* 57%* 60%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 9b_1. Importance of the following type of programming that may be available to watch in high definition: Movies INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 288 17 30 39 13 24 20 72 16 59 98 131 12 25 221 100% 6% 10% 14% 4% 8% 7% 25% 5% 21% 34% 46% 4% 9% 77% Very Important 151 7 16 18 4 12 11 44 8 31 45 75 7 12 111 52% 41% 54% 46% 29% 50% 57% 62% 50% 52% 46% 57% 56% 46% 50% EK E Somewhat Important 72 5 8 13 6 7 3 11 4 16 32 25 2 6 59 25% 32% 26% 32% 48% 28% 14% 15% 27% 27% 32% 19% 20% 25% 26% GHL HL Not Too Important 13 - 2 2 - 2 1 5 2 - 4 10 - 2 9 5% 7% 4% 10% 6% 6% 11% 4% 7% 9% 4% Not At All 45 4 4 6 3 3 4 10 1 10 17 18 3 5 35 Important 16% 27% 12% 15% 23% 12% 23% 14% 5% 17% 17% 14% 23% 19% 16% DK/NS 7 - - 1 - - - 2 1 3 1 3 - - 7 2% 2% 3% 8% 5% 1% 2% 3% CHI-SQUARE <-----------------------------------37.1-----------------------------------> <--------4.1-------> SIGNIFICANCE 40%* 15%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 9b_2. Importance of the following type of programming that may be available to watch in high definition: Sports programming PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 288 262 27 194 91 142 146 47 114 104 23 71 86 124 64 70 86 54 100% 91% 9% 67% 32% 49% 51% 16% 39% 36% 8% 25% 30% 43% 22% 24% 30% 19% Very Important 134 128 6 87 47 85 49 28 49 45 12 38 48 46 27 33 40 26 47% 49% 23% 45% 52% 60% 34% 60% 43% 43% 50% 53% 56% 37% 43% 47% 47% 49% C G N N Somewhat Important 60 53 7 39 19 28 32 9 25 18 7 14 11 33 13 13 19 9 21% 20% 24% 20% 21% 19% 22% 19% 22% 18% 30% 20% 12% 27% 21% 19% 22% 16% M Not Too Important 30 24 6 21 8 8 23 5 11 12 2 3 14 12 6 6 11 7 11% 9% 24% 11% 9% 5% 15% 10% 10% 12% 7% 4% 16% 10% 10% 9% 13% 13% F L Not At All 58 51 7 41 17 19 38 3 26 27 2 15 12 29 14 17 16 10 Important 20% 19% 26% 21% 18% 14% 26% 7% 23% 26% 9% 22% 14% 23% 22% 25% 18% 19% F HK HK DK/NS 7 6 1 7 - 2 5 2 2 2 1 1 1 5 3 - 1 2 2% 2% 3% 3% 1% 3% 4% 2% 2% 4% 1% 1% 4% 4% 1% 4% CHI-SQUARE <----9.6----> <----4.3----> <----24.5---> <-----------13.6----------> <-------18.9-------> <-----------6.9-----------> SIGNIFICANCE 95%* 64% 100% 67%* 98% 14% Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 9b_2. Importance of the following type of programming that may be available to watch in high definition: Sports programming INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 288 17 30 39 13 24 20 72 16 59 98 131 12 25 221 100% 6% 10% 14% 4% 8% 7% 25% 5% 21% 34% 46% 4% 9% 77% Very Important 134 3 14 19 3 13 10 43 6 23 39 72 7 9 100 47% 20% 48% 48% 26% 52% 49% 61% 42% 39% 40% 55% 56% 37% 45% B B B BEJK BEJK Somewhat Important 60 6 6 6 5 3 2 13 5 15 22 23 2 8 47 21% 37% 19% 14% 36% 13% 10% 18% 29% 25% 22% 17% 14% 33% 21% Not Too Important 30 1 4 7 1 2 3 4 2 6 13 12 - 4 22 11% 7% 12% 18% 7% 10% 16% 5% 16% 10% 13% 9% 14% 10% Not At All 58 6 6 8 3 6 5 10 1 12 23 22 4 4 46 Important 20% 36% 21% 20% 25% 25% 25% 14% 5% 21% 24% 17% 30% 16% 21% I I I DK/NS 7 - - - 1 - - 2 1 3 1 3 - - 7 2% 7% 2% 8% 5% 1% 2% 3% CHI-SQUARE <-----------------------------------41.7-----------------------------------> <--------6.3-------> SIGNIFICANCE 60%* 38%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 9b_3. Importance of the following type of programming that may be available to watch in high definition: Nature/science programs PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 288 262 27 194 91 142 146 47 114 104 23 71 86 124 64 70 86 54 100% 91% 9% 67% 32% 49% 51% 16% 39% 36% 8% 25% 30% 43% 22% 24% 30% 19% Very Important 116 112 4 74 41 72 44 20 48 41 7 31 39 43 25 30 34 23 40% 43% 14% 38% 45% 51% 30% 43% 42% 39% 28% 44% 46% 35% 39% 43% 39% 43% C G Somewhat Important 89 73 15 60 27 38 51 17 34 28 10 18 22 46 21 20 27 13 31% 28% 57% 31% 30% 26% 35% 36% 30% 27% 42% 26% 26% 37% 33% 29% 32% 24% B Not Too Important 17 15 2 11 6 5 12 4 3 8 2 6 8 4 3 3 7 4 6% 6% 6% 6% 7% 3% 8% 8% 3% 7% 11% 8% 9% 3% 4% 4% 8% 8% Not At All 55 50 5 37 17 25 31 6 27 19 4 13 15 25 10 16 16 12 Important 19% 19% 20% 19% 19% 17% 21% 12% 24% 18% 16% 19% 17% 20% 16% 22% 18% 22% DK/NS 12 11 1 12 - 3 9 1 2 8 1 2 2 7 5 1 3 2 4% 4% 3% 6% 2% 6% 2% 2% 8% 4% 3% 2% 6% 8% 2% 3% 4% I CHI-SQUARE <----12.1---> <----6.4----> <-----16----> <-----------14.4----------> <-------10.1-------> <-----------6.5-----------> SIGNIFICANCE 98% 83% 100% 72%* 74%* 11%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 9b_3. Importance of the following type of programming that may be available to watch in high definition: Nature/science programs INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 288 17 30 39 13 24 20 72 16 59 98 131 12 25 221 100% 6% 10% 14% 4% 8% 7% 25% 5% 21% 34% 46% 4% 9% 77% Very Important 116 5 15 16 2 11 6 39 5 17 38 60 6 8 90 40% 32% 50% 41% 16% 43% 30% 54% 32% 29% 39% 46% 49% 33% 41% E EGJ E EJ Somewhat Important 89 8 9 13 5 7 6 14 4 21 35 32 2 8 66 31% 46% 30% 34% 39% 30% 33% 20% 26% 36% 36% 25% 14% 33% 30% H H Not Too Important 17 1 - - 2 2 2 4 3 4 3 11 1 2 13 6% 7% 13% 8% 10% 5% 18% 6% 3% 8% 7% 9% 6% Not At All 55 2 4 7 2 4 5 13 4 14 15 26 4 5 43 Important 19% 14% 12% 17% 16% 18% 27% 18% 24% 24% 15% 20% 30% 19% 19% DK/NS 12 - 2 3 2 - - 2 - 3 7 2 - 1 9 4% 7% 8% 16% 2% 5% 7% 1% 5% 4% L CHI-SQUARE <-----------------------------------49.6-----------------------------------> <--------3.4-------> SIGNIFICANCE 86%* 10%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 9b_4. Importance of the following type of programming that may be available to watch in high definition: Community access programming PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 288 262 27 194 91 142 146 47 114 104 23 71 86 124 64 70 86 54 100% 91% 9% 67% 32% 49% 51% 16% 39% 36% 8% 25% 30% 43% 22% 24% 30% 19% Very Important 11 8 2 6 5 8 3 2 5 2 2 2 3 6 4 4 1 1 4% 3% 9% 3% 6% 5% 2% 4% 5% 2% 7% 3% 3% 5% 6% 6% 1% 2% Somewhat Important 42 42 - 32 9 24 17 7 15 18 2 10 16 15 13 10 13 5 14% 16% 17% 10% 17% 12% 14% 14% 17% 7% 14% 18% 12% 21% 15% 15% 10% Not Too Important 62 54 7 37 23 30 32 14 19 24 4 16 20 25 11 14 21 11 21% 21% 27% 19% 25% 21% 22% 29% 17% 23% 19% 22% 24% 20% 18% 20% 25% 20% Not At All 160 144 16 108 51 76 84 22 70 54 15 39 45 71 30 39 50 34 Important 56% 55% 61% 55% 56% 53% 58% 46% 61% 52% 63% 55% 52% 57% 47% 56% 57% 64% DK/NS 14 13 1 12 2 4 10 3 4 6 1 4 2 7 5 2 2 2 5% 5% 3% 6% 3% 3% 7% 7% 4% 5% 4% 5% 3% 6% 8% 3% 2% 4% CHI-SQUARE <----7.2----> <----5.9----> <----5.4----> <-----------8.6-----------> <--------3.2-------> <-----------13.2----------> SIGNIFICANCE 87%* 79% 75% 26%* 8%* 64%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 9b_4. Importance of the following type of programming that may be available to watch in high definition: Community access programming INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 288 17 30 39 13 24 20 72 16 59 98 131 12 25 221 100% 6% 10% 14% 4% 8% 7% 25% 5% 21% 34% 46% 4% 9% 77% Very Important 11 1 2 3 - - - 3 - 2 6 3 - - 10 4% 7% 8% 7% 4% 3% 7% 2% 5% Somewhat Important 42 3 4 6 2 5 2 10 2 9 14 19 2 5 27 14% 17% 12% 14% 13% 20% 10% 14% 13% 15% 14% 15% 14% 19% 12% Not Too Important 62 3 9 12 3 3 4 16 1 10 27 24 3 6 43 21% 20% 32% 30% 23% 12% 22% 22% 8% 17% 28% 18% 23% 25% 19% I I FI Not At All 160 9 14 16 5 15 13 41 12 34 44 81 6 14 129 Important 56% 56% 48% 41% 39% 62% 68% 57% 79% 58% 45% 62% 53% 56% 58% D CDEHK DK DK/NS 14 - - 3 3 2 - 2 - 4 6 4 1 - 12 5% 8% 26% 7% 3% 7% 7% 3% 10% 5% CHI-SQUARE <-----------------------------------45.2-----------------------------------> <--------4.9-------> SIGNIFICANCE 74%* 24%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 9b_5. Importance of the following type of programming that may be available to watch in high definition: Local news programming PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 288 262 27 194 91 142 146 47 114 104 23 71 86 124 64 70 86 54 100% 91% 9% 67% 32% 49% 51% 16% 39% 36% 8% 25% 30% 43% 22% 24% 30% 19% Very Important 89 86 3 65 23 50 39 12 36 34 7 27 27 35 23 20 26 15 31% 33% 12% 33% 25% 35% 27% 25% 31% 33% 32% 38% 31% 28% 36% 29% 30% 28% C Somewhat Important 87 80 7 58 28 44 43 18 29 29 11 17 23 44 19 22 27 12 30% 31% 24% 30% 31% 31% 29% 38% 26% 28% 45% 24% 26% 36% 30% 32% 31% 23% Not Too Important 33 26 7 18 15 14 19 7 14 10 2 5 18 9 3 7 13 8 11% 10% 26% 9% 16% 10% 13% 14% 13% 10% 7% 7% 21% 7% 4% 11% 15% 16% LN O Not At All 67 59 9 42 25 31 36 8 32 25 3 21 15 29 14 20 19 13 Important 23% 22% 32% 22% 27% 22% 25% 17% 28% 24% 12% 30% 18% 23% 21% 29% 22% 24% K DK/NS 13 11 2 12 1 3 9 3 3 6 1 1 3 8 5 - 2 5 4% 4% 6% 6% 1% 2% 6% 6% 3% 6% 4% 1% 4% 6% 8% 2% 9% E CHI-SQUARE <----10.2---> <-----8-----> <----5.5----> <-----------10.5----------> <-------19.9-------> <-----------16.5----------> SIGNIFICANCE 96% 91% 76% 42%* 99% 83% Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 9b_5. Importance of the following type of programming that may be available to watch in high definition: Local news programming INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 288 17 30 39 13 24 20 72 16 59 98 131 12 25 221 100% 6% 10% 14% 4% 8% 7% 25% 5% 21% 34% 46% 4% 9% 77% Very Important 89 4 9 12 2 9 5 29 3 16 28 45 2 8 67 31% 27% 32% 32% 13% 35% 24% 41% 18% 27% 28% 35% 16% 31% 30% EI Somewhat Important 87 6 9 8 4 10 5 16 7 22 28 37 7 8 64 30% 39% 29% 21% 35% 40% 25% 22% 42% 38% 28% 28% 53% 32% 29% Not Too Important 33 - 7 8 1 1 4 5 3 4 15 14 1 2 27 11% 23% 20% 7% 3% 22% 7% 21% 6% 16% 11% 7% 9% 12% FJ F F Not At All 67 6 5 9 4 5 5 19 2 14 23 30 3 7 51 Important 23% 34% 16% 23% 29% 22% 23% 26% 11% 23% 24% 23% 23% 27% 23% DK/NS 13 - - 2 2 - 1 2 1 4 4 5 - - 13 4% 5% 16% 6% 3% 8% 6% 4% 4% 6% CHI-SQUARE <-----------------------------------39.7-----------------------------------> <--------5.9-------> SIGNIFICANCE 52%* 34%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 10. Thinking now about the local community access channels, and the programming they offer, how much more do you feel cable subscribers should be required to pay each month to be able to watch the community access channels in high definition? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Zero/Nothing 258 223 35 183 72 130 128 30 100 101 27 64 75 109 66 57 70 47 72% 71% 79% 75% 65% 77% 68% 58% 76% 72% 77% 78% 73% 69% 75% 65% 73% 76% H $.01 - $1.00 5 4 1 2 3 2 3 1 3 1 - 1 3 1 - 2 1 2 1% 1% 2% 1% 3% 1% 2% 2% 2% 1% 1% 3% 1% 2% 1% 3% $1.01 - $4.99 2 1 1 1 1 2 - - 2 - - - 2 - - - 1 1 1% *% 3% *% 1% 1% 2% 2% 1% 2% $5.00 or more 3 3 - 1 2 2 1 1 1 1 - 2 - 1 - - 3 - 1% 1% *% 2% 1% *% 2% 1% 1% 2% 1% 3% DK/NS 89 82 7 57 32 33 56 19 25 37 8 15 22 47 22 29 21 11 25% 26% 16% 24% 29% 19% 30% 37% 19% 27% 23% 18% 22% 30% 25% 33% 22% 18% F I L R - - - - - - - - - - - - - - - - - - Median Amount 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 CHI-SQUARE <----6.5----> <----7.7----> <----8.1----> <-----------13.5----------> <-------14.5-------> <-----------18.3----------> SIGNIFICANCE 84%* 90%* 91%* 66%* 93%* 89%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 10. Thinking now about the local community access channels, and the programming they offer, how much more do you feel cable subscribers should be required to pay each month to be able to watch the community access channels in high definition? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Zero/Nothing 258 12 27 33 15 21 15 57 17 61 88 109 10 20 204 72% 51% 63% 75% 81% 76% 71% 74% 80% 75% 67% 75% 78% 72% 73% B B B B $.01 - $1.00 5 - 1 - - - - 2 - 2 1 2 - 1 4 1% 3% 3% 2% 1% 2% 4% 1% $1.01 - $4.99 2 - - - - - - 2 - - - 2 - - 2 1% 3% 1% 1% $5.00 or more 3 - 1 - - 1 - 1 - - 1 2 - 1 2 1% 3% 3% 2% 1% 1% 4% 1% DK/NS 89 12 14 11 4 6 6 15 4 18 41 31 3 6 66 25% 49% 32% 25% 19% 21% 29% 19% 20% 23% 31% 21% 22% 20% 24% EFHIJL H - - - - - - - - - - - - - - - Median Amount 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 CHI-SQUARE <------------------------------------33------------------------------------> <--------5.3-------> SIGNIFICANCE 22%* 27%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 11. Does your local cable company offer the ability to watch free movies and shows “On Demand?” PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Yes, offers "On 269 254 15 188 79 132 137 44 104 100 20 69 82 114 61 74 76 49 Demand" 75% 81% 33% 77% 72% 78% 73% 85% 79% 71% 58% 84% 80% 72% 69% 84% 78% 80% C JK K N O No, does not offer 30 14 16 16 12 14 16 2 10 13 4 5 7 17 9 7 6 5 "On Demand" 8% 4% 37% 7% 11% 8% 9% 5% 8% 9% 13% 6% 7% 11% 11% 8% 6% 9% B DK/NS 59 46 13 40 19 24 35 5 17 27 10 8 13 27 18 7 15 7 16% 15% 30% 16% 17% 14% 19% 10% 13% 19% 29% 10% 13% 17% 21% 8% 15% 11% B HI P CHI-SQUARE <----66.2---> <----1.8----> <----1.4----> <-----------10.7----------> <---------5--------> <-----------8.2-----------> SIGNIFICANCE 100% 60% 51% 90% 72% 78% Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 11. Does your local cable company offer the ability to watch free movies and shows “On Demand?” INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Yes, offers "On 269 19 29 36 12 23 17 67 16 49 96 124 12 21 212 Demand" 75% 78% 68% 81% 62% 84% 82% 87% 78% 61% 73% 85% 94% 76% 76% J J J CEJK CEJK O No, does not offer 30 2 5 1 2 - 1 5 4 11 10 9 - 4 22 "On Demand" 8% 9% 12% 3% 9% 4% 6% 18% 14% 8% 6% 13% 8% D DK/NS 59 3 9 7 6 5 3 5 1 21 25 14 1 3 44 16% 14% 20% 16% 30% 16% 14% 7% 4% 26% 19% 9% 6% 11% 16% I HI HIL HIL CHI-SQUARE <-----------------------------------37.5-----------------------------------> <--------3.4-------> SIGNIFICANCE 99%* 51%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 11a_1. Importance of the following type of programming that may be available to watch “On Demand": Movies PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 269 254 15 188 79 132 137 44 104 100 20 69 82 114 61 74 76 49 100% 95% 5% 70% 30% 49% 51% 17% 39% 37% 8% 26% 31% 43% 23% 28% 28% 18% Very Important 123 122 1 79 44 66 58 30 52 30 11 29 36 57 24 31 32 29 46% 48% 8% 42% 55% 50% 42% 68% 49% 30% 54% 42% 44% 50% 40% 42% 42% 60% C IJ J J O Somewhat Important 93 86 7 69 24 43 50 8 36 42 7 29 22 41 22 32 30 7 35% 34% 50% 37% 30% 33% 37% 19% 34% 42% 36% 42% 27% 36% 36% 43% 39% 14% H R R R Not Too Important 25 21 4 18 7 11 14 3 9 12 1 4 13 8 8 4 8 4 9% 8% 28% 10% 8% 8% 10% 7% 9% 12% 6% 5% 16% 7% 14% 6% 10% 9% L Not At All 26 24 2 21 4 12 13 2 6 16 1 8 11 6 5 6 7 8 Important 10% 9% 14% 11% 6% 9% 10% 5% 6% 16% 4% 11% 14% 6% 8% 8% 9% 17% HIK DK/NS 2 2 - 1 1 - 2 - 2 - - - - 2 1 1 - - 1% 1% *% 2% 1% 2% 2% 2% 1% CHI-SQUARE <-----12----> <----5.6----> <----3.3----> <-----------26.9----------> <-------15.3-------> <-----------18.8----------> SIGNIFICANCE 98%* 77%* 49%* 99%* 95%* 91%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 11a_1. Importance of the following type of programming that may be available to watch “On Demand": Movies INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 269 19 29 36 12 23 17 67 16 49 96 124 12 21 212 100% 7% 11% 13% 4% 9% 6% 25% 6% 18% 36% 46% 5% 8% 79% Very Important 123 9 15 15 4 6 8 41 4 22 43 59 9 8 96 46% 48% 51% 42% 35% 25% 46% 61% 23% 44% 45% 47% 70% 39% 45% FIK FI Somewhat Important 93 7 11 13 6 13 3 14 10 16 38 39 2 9 76 35% 39% 37% 37% 51% 54% 19% 20% 62% 33% 39% 32% 14% 42% 36% H GHL GHJL H M Not Too Important 25 - 4 6 - 3 3 3 - 6 10 10 - 2 19 9% 12% 17% 14% 19% 5% 11% 10% 8% 11% 9% Not At All 26 2 - 1 2 2 3 9 2 4 5 16 2 2 20 Important 10% 13% 2% 14% 7% 17% 14% 15% 9% 5% 13% 17% 8% 9% D DK DK/NS 2 - - 1 - - - - - 1 1 - - - 1 1% 2% 2% 1% *% CHI-SQUARE <-----------------------------------51.7-----------------------------------> <--------5.6-------> SIGNIFICANCE 90%* 31%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 11a_2. Importance of the following type of programming that may be available to watch “On Demand": Sports programming PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 269 254 15 188 79 132 137 44 104 100 20 69 82 114 61 74 76 49 100% 95% 5% 70% 30% 49% 51% 17% 39% 37% 8% 26% 31% 43% 23% 28% 28% 18% Very Important 64 64 - 43 21 39 25 12 23 22 6 18 19 24 12 18 17 12 24% 25% 23% 27% 30% 18% 27% 22% 22% 30% 26% 24% 21% 21% 24% 22% 25% G Somewhat Important 83 79 4 57 26 46 37 14 36 27 6 26 24 32 21 21 26 12 31% 31% 30% 31% 32% 35% 27% 31% 35% 27% 30% 38% 29% 28% 34% 29% 34% 24% Not Too Important 36 32 5 22 14 11 25 12 9 13 2 10 12 14 7 12 8 9 14% 12% 34% 11% 18% 9% 18% 28% 9% 13% 10% 15% 15% 12% 11% 16% 11% 18% F I Not At All 79 74 5 62 16 32 47 6 33 34 6 14 24 40 17 22 24 17 Important 29% 29% 36% 33% 21% 24% 35% 13% 32% 34% 30% 21% 30% 35% 28% 29% 31% 34% E H H L DK/NS 6 6 - 4 2 4 2 1 2 3 - - 2 4 4 2 1 - 2% 3% 2% 3% 3% 2% 2% 2% 3% 2% 4% 6% 2% 2% CHI-SQUARE <----8.8----> <----4.9----> <----12.6---> <-----------16.4----------> <--------8.4-------> <-----------8.1-----------> SIGNIFICANCE 93%* 70% 99% 83%* 61% 22% Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 11a_2. Importance of the following type of programming that may be available to watch “On Demand": Sports programming INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 269 19 29 36 12 23 17 67 16 49 96 124 12 21 212 100% 7% 11% 13% 4% 9% 6% 25% 6% 18% 36% 46% 5% 8% 79% Very Important 64 2 8 7 3 3 3 23 6 9 20 35 6 2 45 24% 13% 26% 20% 28% 12% 17% 35% 35% 17% 21% 28% 49% 11% 21% BFJ N Somewhat Important 83 7 8 12 4 2 4 20 6 20 31 32 2 7 68 31% 37% 27% 33% 31% 11% 24% 30% 35% 42% 32% 26% 20% 32% 32% F F F F Not Too Important 36 2 7 8 2 3 4 7 - 4 19 14 - 6 30 14% 13% 24% 21% 14% 14% 21% 10% 9% 19% 11% 26% 14% Not At All 79 6 7 9 3 12 6 16 5 15 25 39 4 7 63 Important 29% 30% 24% 26% 27% 53% 38% 23% 30% 30% 26% 32% 30% 31% 30% CDHK DK/NS 6 1 - - - 2 - 2 - 1 1 4 - - 5 2% 6% 10% 2% 2% 1% 3% 2% CHI-SQUARE <-----------------------------------43.6-----------------------------------> <-------10.4-------> SIGNIFICANCE 68%* 76%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 11a_3. Importance of the following type of programming that may be available to watch “On Demand": Nature/science programs PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 269 254 15 188 79 132 137 44 104 100 20 69 82 114 61 74 76 49 100% 95% 5% 70% 30% 49% 51% 17% 39% 37% 8% 26% 31% 43% 23% 28% 28% 18% Very Important 66 64 2 47 19 41 25 10 25 26 4 18 21 24 16 22 15 11 24% 25% 14% 25% 24% 31% 18% 24% 24% 26% 22% 26% 26% 21% 27% 30% 20% 23% G Somewhat Important 115 107 8 73 41 58 57 20 46 39 11 32 34 47 20 28 41 22 43% 42% 55% 39% 52% 44% 41% 46% 44% 39% 52% 47% 42% 42% 32% 37% 54% 45% OP Not Too Important 34 31 3 24 10 9 24 7 12 12 3 6 12 15 7 8 10 8 13% 12% 20% 13% 12% 7% 18% 15% 11% 12% 14% 9% 15% 13% 11% 11% 14% 16% F Not At All 50 49 2 41 9 23 28 6 21 22 2 13 14 24 16 16 9 8 Important 19% 19% 11% 22% 11% 17% 20% 13% 20% 22% 8% 18% 16% 21% 27% 22% 12% 17% E Q DK/NS 4 4 - 3 1 1 3 1 1 1 1 - 1 3 2 - - - 2% 2% 2% 2% 1% 2% 3% 1% 1% 4% 1% 3% 3% CHI-SQUARE <----2.6----> <----5.4----> <----12.6---> <-----------6.1-----------> <--------5.2-------> <-----------17.7----------> SIGNIFICANCE 37%* 75% 99% 9%* 26% 88%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 11a_3. Importance of the following type of programming that may be available to watch “On Demand": Nature/science programs INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 269 19 29 36 12 23 17 67 16 49 96 124 12 21 212 100% 7% 11% 13% 4% 9% 6% 25% 6% 18% 36% 46% 5% 8% 79% Very Important 66 5 10 14 1 3 1 21 4 8 30 28 4 6 54 24% 28% 35% 38% 7% 12% 5% 30% 22% 16% 31% 23% 33% 26% 25% EG EFGJ EFG EFGJ G Somewhat Important 115 12 14 12 3 13 6 26 6 23 41 51 5 9 87 43% 65% 46% 33% 27% 54% 38% 38% 37% 48% 43% 41% 37% 44% 41% DEH Not Too Important 34 1 3 5 4 1 3 10 2 6 13 15 - 5 26 13% 7% 10% 13% 34% 4% 17% 15% 10% 12% 13% 12% 22% 12% F Not At All 50 - 3 6 2 7 7 11 5 10 10 30 2 1 45 Important 19% 10% 16% 14% 30% 40% 17% 30% 21% 11% 24% 20% 4% 21% CK CK N DK/NS 4 - - - 2 - - - - 2 2 - 1 1 - 2% 17% 4% 2% 10% 4% CHI-SQUARE <-----------------------------------75.9-----------------------------------> <-------22.7-------> SIGNIFICANCE 100%* 100%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 11a_4. Importance of the following type of programming that may be available to watch “On Demand": Community access programming PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 269 254 15 188 79 132 137 44 104 100 20 69 82 114 61 74 76 49 100% 95% 5% 70% 30% 49% 51% 17% 39% 37% 8% 26% 31% 43% 23% 28% 28% 18% Very Important 16 15 1 9 6 9 6 6 3 5 2 4 7 2 3 5 2 4 6% 6% 8% 5% 8% 7% 5% 14% 3% 5% 8% 6% 9% 2% 5% 6% 3% 7% N Somewhat Important 76 72 4 52 24 39 37 16 34 24 3 25 22 29 21 23 22 8 28% 28% 28% 28% 31% 30% 27% 35% 32% 24% 14% 37% 27% 25% 34% 32% 29% 17% K K R Not Too Important 53 50 3 38 15 24 29 11 20 20 2 13 18 23 14 10 16 13 20% 20% 22% 20% 19% 19% 21% 25% 19% 20% 12% 19% 22% 20% 23% 14% 22% 26% Not At All 116 110 6 86 29 55 61 11 45 47 13 26 33 55 20 33 35 23 Important 43% 43% 42% 46% 37% 42% 44% 24% 43% 48% 62% 38% 40% 48% 33% 45% 46% 46% H H H DK/NS 7 7 - 3 4 4 4 1 2 3 1 - 2 5 2 2 - 2 3% 3% 2% 6% 3% 3% 2% 2% 3% 4% 2% 5% 4% 3% 4% CHI-SQUARE <-----.6----> <----5.6----> <----1.1----> <-----------17.3----------> <-------11.2-------> <-----------11.2----------> SIGNIFICANCE 4%* 77% 11% 86%* 81%* 49%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 11a_4. Importance of the following type of programming that may be available to watch “On Demand": Community access programming INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 269 19 29 36 12 23 17 67 16 49 96 124 12 21 212 100% 7% 11% 13% 4% 9% 6% 25% 6% 18% 36% 46% 5% 8% 79% Very Important 16 - 3 3 2 1 1 2 - 2 8 5 1 2 11 6% 11% 9% 17% 5% 7% 4% 5% 9% 4% 10% 9% 5% Somewhat Important 76 7 9 15 2 2 2 21 8 10 33 33 3 7 65 28% 39% 31% 41% 17% 9% 15% 31% 47% 20% 35% 27% 23% 34% 31% F F FGJ F FGJ F F Not Too Important 53 5 6 6 4 6 3 12 1 10 21 22 1 4 39 20% 28% 20% 17% 34% 25% 19% 18% 7% 20% 22% 18% 7% 21% 18% I Not At All 116 6 10 12 2 14 10 29 7 25 30 61 7 8 94 Important 43% 32% 33% 33% 21% 61% 60% 43% 45% 51% 32% 49% 60% 36% 44% CDEK EK EK EK DK/NS 7 - 1 - 1 - - 3 - 2 2 3 - - 4 3% 4% 10% 4% 4% 3% 2% 2% CHI-SQUARE <-----------------------------------43.7-----------------------------------> <---------4--------> SIGNIFICANCE 68%* 15%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 11a_5. Importance of the following type of programming that may be available to watch “On Demand": Local news programming PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 269 254 15 188 79 132 137 44 104 100 20 69 82 114 61 74 76 49 100% 95% 5% 70% 30% 49% 51% 17% 39% 37% 8% 26% 31% 43% 23% 28% 28% 18% Very Important 62 60 2 46 16 35 28 9 22 28 4 20 15 26 22 19 11 8 23% 24% 14% 24% 20% 26% 20% 20% 21% 28% 20% 29% 19% 22% 36% 26% 15% 16% QR Somewhat Important 79 75 4 57 22 34 45 14 35 23 8 18 24 36 13 24 27 12 29% 29% 30% 30% 28% 26% 33% 31% 33% 23% 38% 27% 30% 31% 21% 32% 35% 25% Not Too Important 49 46 3 31 18 21 28 12 20 15 1 16 18 14 9 8 20 11 18% 18% 20% 16% 23% 16% 20% 27% 19% 15% 6% 24% 22% 12% 15% 10% 26% 23% K K P Not At All 70 66 4 49 21 39 32 9 25 29 7 14 22 33 13 21 17 18 Important 26% 26% 28% 26% 26% 29% 23% 20% 24% 29% 36% 21% 27% 29% 22% 28% 22% 36% DK/NS 8 7 1 6 2 3 5 1 2 4 - - 2 6 4 2 1 - 3% 3% 8% 3% 3% 2% 4% 3% 2% 4% 2% 5% 6% 3% 2% CHI-SQUARE <----2.1----> <----1.9----> <-----4-----> <-----------11.5----------> <-------11.3-------> <-----------23.5----------> SIGNIFICANCE 28%* 24% 60% 52%* 81% 98% Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 11a_5. Importance of the following type of programming that may be available to watch “On Demand": Local news programming INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 269 19 29 36 12 23 17 67 16 49 96 124 12 21 212 100% 7% 11% 13% 4% 9% 6% 25% 6% 18% 36% 46% 5% 8% 79% Very Important 62 6 8 12 - 4 4 11 6 12 27 24 1 2 56 23% 35% 29% 32% 16% 22% 17% 35% 24% 28% 20% 7% 11% 26% MN Somewhat Important 79 4 8 11 5 7 3 19 4 19 27 34 8 6 58 29% 20% 26% 30% 42% 30% 20% 29% 25% 38% 28% 27% 63% 28% 27% NO Not Too Important 49 3 8 6 2 6 2 14 2 6 19 24 - 6 38 18% 15% 27% 16% 17% 25% 14% 21% 13% 12% 19% 19% 26% 18% Not At All 70 4 4 8 4 6 8 22 5 11 20 39 2 6 56 Important 26% 19% 14% 22% 31% 24% 45% 32% 28% 23% 20% 32% 20% 29% 26% C C DK/NS 8 2 1 - 1 1 - 1 - 1 4 2 1 1 4 3% 11% 4% 10% 5% 2% 2% 5% 2% 10% 6% 2% CHI-SQUARE <------------------------------------35------------------------------------> <-------14.9-------> SIGNIFICANCE 31%* 94%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 12. On a different but related subject, how interested are you in watching past recorded, rather than live, meetings of your local city council or other local governments? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Very interested 19 17 2 15 3 11 8 1 8 8 2 6 2 9 8 5 3 - 5% 5% 5% 6% 3% 6% 4% 2% 6% 6% 5% 7% 2% 6% 10% 6% 3% Somewhat interested 83 70 13 62 20 42 42 13 28 33 8 22 29 30 18 27 22 12 23% 22% 29% 26% 18% 24% 22% 25% 22% 24% 23% 27% 28% 19% 20% 31% 23% 19% Not too interested 93 83 10 61 31 44 49 15 35 34 9 21 30 39 24 23 20 21 26% 27% 22% 25% 28% 26% 26% 29% 27% 24% 25% 25% 29% 25% 28% 26% 21% 34% Not at all 158 138 20 104 52 70 87 21 60 63 13 33 41 80 38 32 49 29 interested 44% 44% 45% 43% 47% 42% 46% 41% 46% 45% 38% 40% 40% 50% 43% 36% 51% 47% P DK/NS 6 6 - 1 4 3 2 1 - 1 3 1 1 - - 1 1 - 2% 2% *% 4% 2% 1% 2% 1% 9% 1% 1% 1% 1% CHI-SQUARE <----1.8----> <----10.1---> <----1.5----> <-----------17.9----------> <--------9.2-------> <-----------17.3----------> SIGNIFICANCE 22%* 96% 18% 88%* 68%* 86%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 12. On a different but related subject, how interested are you in watching past recorded, rather than live, meetings of your local city council or other local governments? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Very interested 19 2 2 4 1 1 - 4 1 4 9 6 - 2 13 5% 10% 5% 8% 4% 3% 5% 4% 5% 7% 4% 7% 5% Somewhat interested 83 7 8 12 5 7 6 17 4 18 32 34 4 8 62 23% 29% 19% 26% 26% 27% 28% 22% 18% 22% 24% 23% 34% 27% 22% Not too interested 93 6 7 18 4 4 8 20 6 21 35 38 1 8 74 26% 27% 16% 40% 19% 13% 37% 26% 31% 26% 27% 26% 6% 27% 27% CF M Not at all 158 8 25 12 10 16 7 36 10 34 54 69 8 11 127 interested 44% 34% 57% 26% 51% 57% 36% 47% 47% 42% 41% 47% 59% 39% 46% D D D D DK/NS 6 - 1 - - - - - - 4 1 - - - 2 2% 3% 5% 1% 1% CHI-SQUARE <-----------------------------------42.1-----------------------------------> <--------5.2-------> SIGNIFICANCE 62%* 26%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 12a. If past local government meetings were available to watch on a community website, how much would you be willing to pay each month on your cable bill to be able to also watch past pre- recorded meetings of your local government meetings using the On-Demand feature of your cable TV service? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 200 176 24 140 59 99 101 31 72 77 22 50 62 79 51 56 47 32 100% 88% 12% 70% 29% 50% 50% 15% 36% 38% 11% 25% 31% 39% 25% 28% 23% 16% Zero/Nothing 157 140 17 118 37 78 79 17 57 68 14 41 48 63 44 47 35 24 78% 79% 70% 84% 63% 78% 78% 56% 80% 89% 66% 84% 78% 80% 87% 83% 74% 75% E H HK $.01 - $1.00 6 5 1 2 5 3 3 5 1 1 - 1 4 2 1 - 3 2 3% 3% 5% 1% 8% 3% 3% 16% 1% 1% 2% 6% 3% 2% 7% 8% IJ $1.01 - $4.99 4 4 - 3 1 2 2 - 4 - - 1 - 3 1 - 1 2 2% 2% 2% 2% 2% 2% 6% 2% 4% 2% 3% 6% $5.00 or more 6 5 1 3 4 4 2 4 1 1 1 1 1 3 1 3 1 - 3% 3% 5% 2% 6% 4% 2% 12% 1% 1% 5% 2% 2% 4% 2% 6% 3% DK/NS 27 22 5 15 12 12 14 5 9 7 6 5 9 8 4 6 6 4 13% 12% 20% 10% 21% 12% 14% 17% 12% 9% 28% 11% 14% 10% 7% 11% 14% 12% J - - - - - - - - - - - - - - - - - - Median Amount 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 CHI-SQUARE <----2.3----> <----13.9---> <-----.7----> <------------43-----------> <--------5.5-------> <------------13-----------> SIGNIFICANCE 32%* 99%* 5%* 100%* 30%* 63%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 12a. If past local government meetings were available to watch on a community website, how much would you be willing to pay each month on your cable bill to be able to also watch past pre- recorded meetings of your local government meetings using the On-Demand feature of your cable TV service? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 200 16 18 33 9 12 13 41 11 46 77 77 5 17 151 100% 8% 9% 16% 5% 6% 7% 21% 5% 23% 38% 39% 3% 9% 75% Zero/Nothing 157 12 9 28 9 10 11 31 9 37 59 61 3 12 126 78% 77% 48% 85% 100% 83% 82% 76% 81% 80% 76% 79% 53% 68% 83% C CDHJKL C C C C C C C B $.01 - $1.00 6 - 2 1 - - - 2 1 - 3 4 1 - 6 3% 9% 4% 6% 11% 4% 5% 16% 4% $1.01 - $4.99 4 - - - - 1 - 3 - - - 4 - 2 2 2% 10% 7% 5% 14% 1% $5.00 or more 6 - 2 1 - - - 2 - 1 4 2 - - 5 3% 13% 4% 4% 3% 5% 2% 3% DK/NS 27 4 6 2 - 1 2 3 1 8 12 7 2 3 13 13% 23% 30% 7% 7% 18% 7% 8% 17% 15% 9% 31% 19% 9% H - - - - - - - - - - - - - - - Median Amount 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 CHI-SQUARE <------------------------------------46------------------------------------> <-------18.7-------> SIGNIFICANCE 76%* 98%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 13. Next, I am going to read you a list of five things your local cable company could do in regard to your local cable TV service. Which of the following five things you feel is the MOST important to you? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Holding down future 223 200 23 162 60 107 116 29 88 88 17 54 71 96 51 59 66 41 rate increases 62% 64% 51% 66% 54% 63% 62% 55% 67% 63% 50% 65% 69% 60% 58% 66% 69% 67% E Providing money so 13 11 2 5 8 5 7 5 3 5 - 2 - 11 6 2 3 1 that your local 4% 3% 4% 2% 7% 3% 4% 9% 2% 3% 2% 7% 6% 3% 3% 2% government can D offer the local community access channels in High Definition Providing money so 7 5 2 5 2 4 3 2 4 1 - 1 4 2 1 2 2 2 that your local 2% 2% 6% 2% 2% 2% 2% 5% 3% 1% 1% 4% 1% 1% 3% 2% 3% government can offer the local community access channels On Demand Improving customer 49 40 9 30 18 21 28 11 19 15 3 15 13 21 13 11 14 10 service 14% 13% 21% 12% 16% 12% 15% 22% 15% 11% 9% 18% 12% 14% 15% 12% 14% 17% Improving the 27 26 2 15 11 18 9 4 5 13 6 7 9 8 6 5 7 3 reliability and 8% 8% 4% 6% 10% 11% 5% 7% 4% 9% 16% 8% 9% 5% 6% 6% 8% 5% quality of your TV G picture DK/NS 39 33 6 28 11 14 25 1 11 18 9 4 6 21 12 9 4 3 11% 10% 14% 11% 10% 8% 13% 2% 9% 13% 24% 5% 5% 13% 13% 10% 4% 6% H HI LM Q CHI-SQUARE <----7.4----> <----10.7---> <----6.8----> <-----------33.4----------> <--------21--------> <-----------11.1----------> SIGNIFICANCE 81%* 94% 76% 100%* 98%* 26%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 13. Next, I am going to read you a list of five things your local cable company could do in regard to your local cable TV service. Which of the following five things you feel is the MOST important to you? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Holding down future 223 13 26 26 14 20 14 51 12 47 79 96 10 22 175 rate increases 62% 56% 61% 58% 72% 74% 67% 65% 57% 58% 60% 66% 78% 80% 63% Providing money so 13 2 3 3 - 1 - 1 1 1 9 3 - 1 11 that your local 4% 9% 7% 7% 3% 2% 4% 2% 7% 2% 4% 4% government can J offer the local community access channels in High Definition Providing money so 7 - 2 2 - - 1 1 1 - 5 2 - - 6 that your local 2% 6% 5% 4% 1% 4% 4% 2% 2% government can offer the local community access channels On Demand Improving customer 49 6 2 8 4 3 2 11 6 8 20 22 1 5 40 service 14% 24% 6% 18% 19% 12% 10% 15% 27% 9% 15% 15% 9% 16% 14% C C C Improving the 27 - 3 1 - 1 3 9 2 9 4 15 1 - 18 reliability and 8% 6% 3% 3% 16% 12% 8% 11% 3% 10% 6% 6% quality of your TV DK K DK picture DK/NS 39 3 7 4 2 2 1 4 - 16 15 8 1 - 27 11% 12% 15% 9% 9% 9% 4% 6% 20% 12% 5% 6% 10% GHL CHI-SQUARE <-----------------------------------66.7-----------------------------------> <--------7.9-------> SIGNIFICANCE 94%* 36%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 14. And of the remaining four, which one is LEAST important to you? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 319 281 38 216 99 156 164 51 120 122 26 78 97 137 76 79 92 58 100% 88% 12% 68% 31% 49% 51% 16% 38% 38% 8% 24% 30% 43% 24% 25% 29% 18% Holding down future 20 17 3 13 6 12 8 3 7 8 2 6 3 10 6 5 4 4 rate increases 6% 6% 9% 6% 6% 8% 5% 7% 6% 7% 6% 8% 3% 8% 8% 6% 4% 7% Providing money so 130 118 13 87 42 57 73 23 57 43 6 33 46 51 25 37 38 26 that your local 41% 42% 33% 40% 42% 37% 45% 46% 48% 36% 25% 43% 47% 37% 33% 47% 41% 45% government can K offer the local community access channels in High Definition Providing money so 79 68 11 51 26 44 34 11 25 32 11 19 26 30 18 16 24 15 that your local 25% 24% 28% 24% 26% 28% 21% 21% 21% 27% 40% 25% 27% 22% 23% 20% 26% 26% government can offer the local community access channels On Demand Improving customer 26 25 2 20 6 13 13 6 7 11 2 5 9 11 5 5 12 4 service 8% 9% 4% 9% 6% 8% 8% 11% 6% 9% 8% 7% 9% 8% 6% 6% 13% 6% Improving the 33 27 6 26 7 15 18 7 12 12 2 8 7 18 10 6 9 8 reliability and 10% 9% 17% 12% 7% 10% 11% 14% 10% 10% 8% 10% 7% 13% 13% 8% 10% 14% quality of your TV picture DK/NS 31 27 3 19 12 15 16 1 12 14 4 6 7 17 13 10 5 1 10% 10% 9% 9% 12% 9% 10% 2% 10% 11% 14% 7% 7% 12% 16% 12% 6% 2% H H QR R CHI-SQUARE <----3.9----> <----3.4----> <----4.2----> <-----------13.7----------> <---------9--------> <-----------18.7----------> SIGNIFICANCE 44%* 36% 48% 45%* 46% 77% Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 14. And of the remaining four, which one is LEAST important to you? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 319 21 37 41 17 25 20 73 21 64 116 139 12 28 250 100% 7% 12% 13% 5% 8% 6% 23% 6% 20% 36% 44% 4% 9% 78% Holding down future 20 1 1 3 1 2 - 4 2 6 6 8 - - 19 rate increases 6% 4% 3% 8% 5% 8% 6% 8% 9% 5% 6% 8% Providing money so 130 6 20 13 5 9 13 41 8 16 43 71 8 11 100 that your local 41% 29% 54% 31% 28% 34% 63% 57% 39% 25% 37% 51% 63% 37% 40% government can DJ BDEFJK BDEJK BDEJK offer the local community access channels in High Definition Providing money so 79 4 8 13 5 5 3 15 5 21 29 28 3 8 59 that your local 25% 17% 21% 32% 28% 19% 16% 20% 26% 33% 25% 20% 23% 27% 23% government can offer the local community access channels On Demand Improving customer 26 2 2 4 1 2 2 7 - 6 9 12 2 4 18 service 8% 10% 5% 10% 5% 9% 10% 10% 9% 8% 8% 14% 16% 7% Improving the 33 4 3 4 4 5 - 5 2 6 15 12 - 5 27 reliability and 10% 19% 9% 11% 20% 21% 6% 11% 9% 13% 9% 17% 11% quality of your TV picture DK/NS 31 4 3 4 2 2 2 1 3 9 13 8 - 1 27 10% 21% 8% 9% 14% 8% 10% 1% 15% 14% 12% 6% 3% 11% H H H H CHI-SQUARE <-----------------------------------55.5-----------------------------------> <-------12.5-------> SIGNIFICANCE 72%* 74%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 15. What, if any, cable TV services, facilities, or capabilities that are not currently available in your community, do you feel are important for the local cable company to provide in order to meet the cable needs of northern Dakota County residents in your community in the years to come? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% BILLING & RATES 55 50 5 35 20 24 31 9 25 18 4 14 16 25 13 13 11 15 (NET) 15% 16% 12% 14% 19% 14% 17% 18% 19% 13% 10% 17% 16% 16% 15% 15% 11% 25% Q Reduce rates/cost 39 35 4 26 12 16 23 7 19 9 4 10 12 16 8 12 8 10 too high 11% 11% 9% 11% 11% 9% 12% 13% 14% 7% 10% 13% 12% 10% 9% 13% 8% 16% J Hold down rates/ 13 11 1 7 6 6 6 1 5 7 - 2 2 8 4 1 3 4 keep rates low 4% 4% 3% 3% 5% 4% 3% 2% 4% 5% 3% 2% 5% 5% 1% 3% 6% Other Billing & 5 5 - 2 2 3 2 1 1 2 - 1 2 2 2 1 - 2 Rates issues 1% 2% 1% 2% 2% 1% 2% 1% 2% 1% 2% 1% 2% 1% 3% PROGRAMMING (NET) 43 40 3 22 21 25 18 6 20 13 3 13 10 20 12 6 14 10 12% 13% 8% 9% 19% 15% 9% 12% 15% 10% 9% 16% 10% 12% 13% 7% 15% 16% D Want a la carte 18 16 2 9 9 11 7 2 8 5 2 7 6 5 3 4 7 3 programming 5% 5% 4% 3% 8% 6% 4% 5% 6% 4% 7% 8% 6% 3% 4% 5% 7% 5% Fewer channels/ 7 5 2 5 2 3 4 1 2 2 2 3 2 2 2 1 2 2 better quality/ 2% 2% 4% 2% 2% 2% 2% 2% 2% 1% 5% 3% 2% 2% 2% 1% 2% 3% get rid of filler channels More on demand 7 7 - 3 4 6 1 1 4 1 1 3 2 2 2 - 2 2 services 2% 2% 1% 4% 4% *% 2% 3% 1% 2% 4% 2% 1% 2% 2% 3% G More channels in 6 5 1 2 4 3 3 1 4 1 - 3 - 3 2 - 2 2 general 2% 2% 2% 1% 4% 2% 2% 2% 3% 1% 4% 2% 2% 2% 3% Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Talmey-Drake Research & Strategy

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(Continued) 2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 15. What, if any, cable TV services, facilities, or capabilities that are not currently available in your community, do you feel are important for the local cable company to provide in order to meet the cable needs of northern Dakota County residents in your community in the years to come? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) More sports/ 6 6 - 1 5 6 - 2 3 1 - 1 1 4 2 1 1 2 better sports 2% 2% *% 5% 4% 4% 2% 1% 1% 1% 2% 2% 1% 1% 4% packages D Improve 3 3 - 2 1 1 2 - 3 - - 1 2 - - - 1 2 programming 1% 1% 1% 1% 1% 1% 2% 1% 2% 1% 3% QUALITY in general More variety/less 2 2 - 2 1 1 2 - 2 1 - - - 2 1 1 1 - repetitive 1% 1% 1% 1% *% 1% 1% 1% 2% 1% 1% 1% programming Want specific 2 2 - 1 1 1 1 - 1 1 - 1 - 1 1 - - 1 channel added 1% 1% *% 1% 1% 1% 1% 1% 1% 1% 1% 2% Other Programming 4 2 2 3 1 - 4 - 2 2 - 1 2 1 1 - 1 2 issues 1% 1% 4% 1% 1% 2% 1% 1% 1% 2% 1% 1% 1% 3% TECHNOLOGY (NET) 16 13 4 12 4 11 6 2 9 5 - 7 5 4 4 4 5 3 5% 4% 9% 5% 4% 6% 3% 4% 7% 4% 9% 5% 3% 4% 4% 5% 4% Keep up with new 4 3 1 4 1 3 1 - 3 1 - 3 - 1 1 1 2 - technology 1% 1% 3% 1% 1% 2% 1% 2% 1% 4% 1% 1% 1% 2% Provide/improve 4 2 3 4 - 2 3 1 2 2 - 3 - 2 1 2 - 2 high speed 1% 1% 6% 2% 1% 1% 2% 1% 1% 3% 1% 1% 2% 3% Internet access Provide/improve 4 4 - 3 1 4 - 1 2 1 - 1 3 - 1 - 1 1 high-definition 1% 1% 1% 1% 2% 2% 2% 1% 1% 3% 1% 1% 1% technology Have fiber 2 2 - 1 1 2 - - 2 - - 1 1 - 1 - 1 - internet 1% 1% *% 1% 1% 2% 1% 1% 1% 1% Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Talmey-Drake Research & Strategy

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(Continued) 2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 15. What, if any, cable TV services, facilities, or capabilities that are not currently available in your community, do you feel are important for the local cable company to provide in order to meet the cable needs of northern Dakota County residents in your community in the years to come? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) Other Technology 4 3 1 3 1 2 2 - 2 2 - - 2 2 1 1 2 - issues 1% 1% 3% 1% 1% 1% 1% 2% 1% 2% 2% 1% 1% 2% CUSTOMER SERVICE 16 11 6 10 6 5 11 1 8 5 2 4 8 5 2 4 4 6 (NET) 5% 3% 13% 4% 5% 3% 6% 2% 6% 4% 7% 5% 7% 3% 2% 5% 5% 9% Improve customer 13 11 2 8 3 4 8 1 4 5 2 4 6 2 2 3 3 4 service in 4% 3% 5% 3% 3% 2% 4% 2% 3% 4% 7% 5% 6% 1% 2% 3% 3% 7% general Other Customer 4 - 4 1 2 1 2 - 4 - - - 1 2 - 1 1 1 Service issues 1% 8% *% 2% 1% 1% 3% 1% 1% 1% 1% 2% OTHER (NET) 77 70 7 46 31 43 35 13 28 27 9 20 29 26 17 15 24 18 22% 22% 17% 19% 28% 25% 18% 25% 22% 19% 27% 25% 28% 17% 19% 17% 25% 30% N Satisfied with 29 28 1 19 10 18 11 7 6 14 2 9 12 8 5 7 7 8 current service 8% 9% 2% 8% 9% 11% 6% 13% 5% 10% 5% 11% 11% 5% 6% 8% 7% 12% C Need more 16 16 - 11 5 9 7 2 6 4 4 5 8 3 2 2 9 1 competition 4% 5% 5% 4% 5% 4% 5% 4% 3% 11% 5% 8% 2% 3% 3% 9% 2% N R Support access 6 4 2 3 3 4 2 - 2 2 2 1 1 4 1 1 2 1 programming/ 2% 1% 4% 1% 3% 2% 1% 2% 1% 5% 1% 1% 2% 1% 1% 3% 2% access channels Other 28 23 5 13 15 13 15 4 16 6 2 6 8 12 8 4 6 8 8% 7% 11% 5% 14% 8% 8% 8% 12% 5% 6% 8% 8% 8% 9% 5% 6% 13% D J Nothing in 59 53 6 45 14 32 27 6 23 22 9 10 15 27 18 13 11 9 particular 16% 17% 13% 19% 12% 19% 15% 12% 17% 15% 24% 13% 15% 17% 20% 15% 11% 14% Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Talmey-Drake Research & Strategy

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(Continued) 2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} 15. What, if any, cable TV services, facilities, or capabilities that are not currently available in your community, do you feel are important for the local cable company to provide in order to meet the cable needs of northern Dakota County residents in your community in the years to come? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) Don't know/Refused 125 108 17 94 28 45 80 16 40 58 11 22 28 67 32 36 35 13 35% 34% 39% 39% 26% 26% 43% 31% 30% 41% 31% 27% 28% 42% 36% 41% 37% 21% E F LM R R R CHI-SQUARE <----52.5---> <----36.9---> <----37.9---> <-----------63.4----------> <-------55.7-------> <-----------60.1----------> SIGNIFICANCE 100%* 96%* 96%* 24%* 79%* 16%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 15. What, if any, cable TV services, facilities, or capabilities that are not currently available in your community, do you feel are important for the local cable company to provide in order to meet the cable needs of northern Dakota County residents in your community in the years to come? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% BILLING & RATES 55 1 8 6 6 4 6 12 7 6 20 29 3 6 42 (NET) 15% 5% 19% 12% 30% 15% 28% 16% 31% 8% 16% 19% 22% 20% 15% BJ B BJ BJ Reduce rates/cost 39 1 5 4 4 3 3 7 7 4 14 20 3 4 29 too high 11% 5% 11% 10% 19% 11% 16% 9% 31% 6% 11% 14% 22% 16% 11% BDHJK J Hold down rates/ 13 - 2 1 3 1 1 3 - 1 6 6 - - 12 keep rates low 4% 5% 3% 15% 4% 6% 4% 1% 5% 4% 4% Other Billing & 5 - 1 - - - 1 2 - 1 1 3 - 1 2 Rates issues 1% 3% 6% 2% 1% 1% 2% 4% 1% PROGRAMMING (NET) 43 1 7 6 3 1 4 13 2 5 18 20 3 5 32 12% 5% 17% 15% 15% 4% 19% 17% 8% 6% 14% 14% 22% 18% 11% FJ F Want a la carte 18 - 4 4 1 - 1 5 1 2 9 7 2 2 12 programming 5% 9% 8% 4% 6% 6% 4% 3% 7% 5% 13% 7% 4% Fewer channels/ 7 - 1 1 1 - - 2 1 2 2 3 2 1 5 better quality/ 2% 2% 2% 4% 3% 4% 2% 2% 2% 13% 3% 2% get rid of filler channels More on demand 7 - 1 1 - - 1 3 - 1 2 4 - 3 4 services 2% 3% 3% 4% 4% 1% 2% 2% 11% 1% More channels in 6 - 1 1 - 1 - 2 - 1 2 3 - - 6 general 2% 3% 2% 4% 3% 1% 2% 2% 2% More sports/ 6 - - - - - 2 4 - - - 6 1 - 5 better sports 2% 10% 5% 4% 9% 2% packages Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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(Continued) 2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 15. What, if any, cable TV services, facilities, or capabilities that are not currently available in your community, do you feel are important for the local cable company to provide in order to meet the cable needs of northern Dakota County residents in your community in the years to come? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) Improve 3 - - - - - 1 1 1 - - 3 - - 3 programming 1% 6% 1% 4% 2% 1% QUALITY in general More variety/less 2 - - 1 1 - - 1 - - 2 1 - - 2 repetitive 1% 2% 4% 1% 1% 1% 1% programming Want specific 2 1 - - - - 1 - - - 1 1 - - 2 channel added 1% 5% 6% 1% 1% 1% Other Programming 4 - - - 1 - - 1 - 2 1 1 - - 4 issues 1% 6% 1% 2% 1% 1% 1% TECHNOLOGY (NET) 16 3 1 3 - 1 - 5 - 4 7 6 1 2 14 5% 12% 2% 7% 3% 6% 5% 5% 4% 9% 6% 5% Keep up with new 4 - - 2 - - - 1 - 1 2 1 - 1 4 technology 1% 5% 1% 2% 2% 1% 3% 1% Provide/improve 4 - 1 - - 1 - 2 - 1 1 3 - 1 3 high speed 1% 2% 3% 2% 1% 1% 2% 3% 1% Internet access Provide/improve 4 - - 1 - - - 1 - 2 1 1 - - 4 high-definition 1% 2% 2% 3% 1% 1% 1% technology Have fiber 2 - - - - - - 1 - 1 - 1 - - 2 internet 1% 2% 1% 1% 1% Other Technology 4 3 - 1 - - - - - - 4 - 1 - 3 issues 1% 12% 3% 3% 9% 1% CUSTOMER SERVICE 16 1 1 4 - - - 6 2 3 6 8 1 1 9 (NET) 5% 5% 2% 8% 7% 10% 4% 4% 5% 9% 3% 3% Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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(Continued) 2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} 15. What, if any, cable TV services, facilities, or capabilities that are not currently available in your community, do you feel are important for the local cable company to provide in order to meet the cable needs of northern Dakota County residents in your community in the years to come? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) Improve customer 13 - 1 1 - - - 6 2 3 2 8 1 1 7 service in 4% 2% 3% 7% 10% 4% 2% 5% 9% 3% 3% general Other Customer 4 1 - 2 - - - - - - 4 - - - 2 Service issues 1% 5% 5% 3% 1% OTHER (NET) 77 1 12 12 2 5 5 17 7 17 27 33 3 4 63 22% 5% 28% 26% 13% 16% 25% 22% 32% 21% 21% 23% 22% 15% 23% B B B B B B B Satisfied with 29 - 3 5 1 2 2 7 2 7 9 13 - 1 25 current service 8% 7% 11% 4% 7% 11% 9% 10% 9% 7% 9% 3% 9% Need more 16 - 2 - 1 2 1 3 2 5 3 8 1 - 13 competition 4% 5% 4% 6% 4% 4% 10% 6% 2% 5% 6% 5% Support access 6 - 2 1 1 - - 1 - 1 4 1 1 - 5 programming/ 2% 5% 3% 4% 1% 1% 3% 1% 6% 2% access channels Other 28 1 5 7 - 1 2 6 2 4 13 11 1 3 22 8% 5% 11% 15% 3% 10% 8% 12% 5% 10% 8% 9% 12% 8% Nothing in 59 6 6 5 3 4 2 12 1 20 21 18 3 2 44 particular 16% 27% 14% 12% 15% 13% 8% 15% 4% 25% 16% 12% 22% 9% 16% I GIL I Don't know/Refused 125 10 12 13 8 15 7 22 6 32 43 50 2 10 99 35% 41% 28% 29% 42% 56% 32% 28% 31% 39% 33% 34% 19% 37% 36% CDHKL CHI-SQUARE <-----------------------------------239.7----------------------------------> <-------50.5-------> SIGNIFICANCE 100%* 62%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} D1. Do you follow what's going on politically and in government all of the time, most of the time, some of the time or almost never? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% All of the time 82 74 8 56 26 46 36 10 36 33 3 82 - - 12 16 30 24 23% 24% 19% 23% 23% 27% 19% 19% 27% 24% 8% 100% 14% 18% 31% 38% K K O OP Most of the time 103 89 13 72 30 52 50 14 36 43 9 - 103 - 15 25 34 26 29% 28% 31% 30% 27% 31% 27% 27% 27% 31% 27% 100% 17% 29% 35% 43% O O Some of the time 117 99 18 78 36 46 71 25 37 46 9 - - 117 43 35 23 8 33% 31% 40% 32% 33% 27% 38% 48% 28% 33% 25% 74% 49% 39% 24% 14% F IK QR QR Almost never 42 39 3 31 11 15 27 3 22 15 2 - - 42 18 11 9 3 12% 12% 6% 13% 10% 9% 14% 6% 17% 11% 6% 26% 20% 12% 10% 5% HK QR Refused 2 2 - 1 1 1 1 - - 1 1 - - - - - 1 - 1% 1% *% 1% 1% *% 1% 3% 1% DK/NS 13 11 2 6 6 9 4 - 1 1 11 - - - - 1 - - 4% 3% 4% 2% 6% 5% 2% 1% 1% 31% 1% IJ CHI-SQUARE <----2.8----> <----3.8----> <----11.4---> <----------106.3----------> <--------687-------> <------------51-----------> SIGNIFICANCE 27%* 41%* 96%* 100%* 100%* 100%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} D1. Do you follow what's going on politically and in government all of the time, most of the time, some of the time or almost never? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% All of the time 82 2 5 9 6 9 4 29 4 13 22 47 5 10 63 23% 10% 12% 20% 30% 34% 21% 37% 21% 16% 17% 32% 41% 37% 23% BC BCDJK BCJK Most of the time 103 2 17 8 2 5 8 27 10 24 29 50 2 10 76 29% 10% 39% 17% 9% 19% 39% 35% 49% 29% 22% 34% 19% 35% 28% BDEK BE BDE BDEFK BE BDEK Some of the time 117 11 14 21 10 11 7 17 4 21 57 39 3 5 101 33% 47% 33% 48% 53% 38% 36% 22% 18% 26% 44% 26% 22% 17% 36% HI HIJL HIJL HIJL N Almost never 42 8 7 5 2 2 1 4 2 11 21 10 2 3 35 12% 32% 16% 11% 9% 9% 4% 5% 12% 14% 16% 7% 18% 11% 13% FGHL H GHL Refused 2 - - 1 - - - - - 1 1 - - - 1 1% 2% 1% 1% *% DK/NS 13 - - 1 - - - 1 - 11 1 1 - - 2 4% 2% 1% 14% 1% 1% 1% DHKL CHI-SQUARE <-----------------------------------137.3----------------------------------> <--------8.6-------> SIGNIFICANCE 100%* 43%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} D2. What is your primary source for information about what's happening in your community? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% The local broadcast 142 124 18 104 37 63 80 15 56 61 11 24 39 78 40 44 40 17 TV stations, 40% 40% 41% 43% 34% 37% 42% 29% 42% 44% 30% 29% 38% 49% 45% 50% 41% 28% Channels 4, 5, 9 L R R and 11 Your community 6 4 2 6 - 3 3 - 2 4 - 1 2 3 3 1 1 1 access channels 2% 1% 5% 2% 2% 2% 2% 3% 1% 2% 2% 4% 1% 1% 1% Your local 48 44 4 37 11 20 28 7 16 22 3 14 14 19 13 9 14 10 newspaper 13% 14% 8% 15% 10% 12% 15% 13% 12% 16% 9% 17% 14% 12% 15% 10% 15% 16% A regional 57 54 3 41 14 30 28 2 17 36 2 18 21 19 17 9 15 14 newspaper like the 16% 17% 8% 17% 13% 17% 15% 4% 13% 26% 6% 22% 20% 12% 19% 10% 16% 23% Star Tribune or HIK P Pioneer Press A local radio 19 18 1 10 9 12 7 4 8 8 - 7 8 3 1 4 8 4 station 5% 6% 3% 4% 8% 7% 4% 7% 6% 5% 9% 8% 2% 1% 4% 9% 7% N N O Information you 53 43 10 24 28 28 25 19 29 2 4 14 15 24 9 17 15 10 find online 15% 14% 23% 10% 25% 16% 13% 37% 22% 1% 11% 17% 14% 15% 11% 19% 15% 16% D JK J DK/NS 32 27 5 21 12 15 17 5 5 7 15 4 4 12 5 5 3 5 9% 9% 12% 8% 11% 9% 9% 9% 4% 5% 44% 5% 4% 8% 5% 6% 3% 8% HIJ CHI-SQUARE <----10.9---> <----21.1---> <----4.1----> <----------118.4----------> <--------20--------> <-----------21.8----------> SIGNIFICANCE 91%* 100% 34% 100%* 93%* 76%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} D2. What is your primary source for information about what's happening in your community? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% The local broadcast 142 14 17 17 11 13 7 26 5 33 59 51 2 7 123 TV stations, 40% 58% 38% 39% 57% 46% 34% 34% 26% 40% 45% 35% 19% 24% 44% Channels 4, 5, 9 HIL I MN and 11 Your community 6 1 - 2 - - - 1 - 2 4 1 1 - 5 access channels 2% 5% 5% 1% 2% 3% 1% 6% 2% Your local 48 3 4 10 3 2 1 10 4 10 21 18 2 5 38 newspaper 13% 14% 10% 22% 15% 7% 6% 13% 22% 12% 16% 12% 16% 19% 14% G A regional 57 2 11 6 3 4 6 12 3 10 22 25 6 4 41 newspaper like the 16% 10% 26% 12% 17% 13% 31% 15% 15% 12% 17% 17% 46% 14% 15% Star Tribune or NO Pioneer Press A local radio 19 - 4 4 - 2 2 5 - 2 8 10 - 5 14 station 5% 9% 8% 9% 12% 6% 3% 6% 7% 18% 5% Information you 53 2 7 3 1 5 4 19 5 7 14 32 2 5 43 find online 15% 10% 17% 7% 6% 18% 18% 24% 23% 8% 11% 22% 13% 17% 16% DEJK DEJK DK/NS 32 1 - 2 1 2 - 5 3 18 4 10 - 2 14 9% 3% 5% 4% 7% 6% 14% 23% 3% 7% 7% 5% DEFHKL B CHI-SQUARE <-----------------------------------91.9-----------------------------------> <-------23.6-------> SIGNIFICANCE 99%* 98%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} D3. And have you read or seen anything in the news recently about your cable TV company? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Yes 60 54 6 36 22 28 32 10 19 26 6 19 22 18 11 7 25 14 17% 17% 13% 15% 20% 17% 17% 18% 14% 19% 16% 24% 22% 12% 12% 8% 26% 22% N N OP P No 278 242 36 195 81 130 148 42 111 109 16 63 76 136 77 80 66 48 78% 77% 81% 80% 74% 77% 78% 82% 84% 78% 44% 76% 74% 86% 88% 90% 68% 78% K K K M Q Q DK/NS 20 18 2 13 7 11 9 - 2 4 14 - 4 4 - 1 5 - 6% 6% 6% 5% 7% 7% 5% 2% 3% 39% 4% 3% 1% 5% IJ CHI-SQUARE <-----.5----> <----1.5----> <-----.6----> <------------85-----------> <-------10.2-------> <-----------23.5----------> SIGNIFICANCE 23% 54% 28% 100% 96%* 100%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} D3. And have you read or seen anything in the news recently about your cable TV company? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Yes 60 1 8 6 5 3 8 23 - 6 20 34 13 28 - 17% 5% 18% 13% 24% 12% 39% 29% 8% 15% 23% 100% 100% BDFJK BDFJK BJ No 278 23 34 39 14 22 13 54 21 59 109 109 - - 278 78% 95% 79% 87% 72% 81% 61% 69% 100% 73% 83% 75% 100% EGHJKL GH FGHJKL GH C CDE DK/NS 20 - 1 - 1 2 - 1 - 15 2 3 - - - 6% 3% 4% 7% 2% 19% 2% 2% CEHKL CHI-SQUARE <-----------------------------------82.6-----------------------------------> <--------319-------> SIGNIFICANCE 100%* 100%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} D3a. And can you recall whether what you read or saw in the news was something good about your cable company, or was it something bad about your cable company? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 60 54 6 36 22 28 32 10 19 26 6 19 22 18 11 7 25 14 100% 90% 10% 61% 36% 47% 53% 16% 31% 44% 9% 32% 37% 31% 18% 12% 42% 23% Good 13 11 2 8 5 5 8 2 5 4 1 5 2 5 2 2 5 4 22% 21% 29% 22% 22% 19% 24% 25% 29% 17% 15% 27% 11% 28% 15% 23% 18% 29% Bad 28 25 3 16 11 14 15 5 9 13 2 10 10 8 5 3 14 6 47% 47% 50% 44% 52% 49% 46% 50% 48% 49% 29% 54% 44% 43% 45% 39% 56% 41% Neutral 11 10 1 5 5 5 6 2 2 4 2 1 6 4 1 2 5 2 18% 18% 21% 13% 22% 17% 19% 25% 13% 15% 35% 4% 25% 24% 11% 27% 19% 15% L DK/NS 8 8 - 7 1 4 4 - 2 5 1 3 4 1 3 1 2 2 13% 15% 20% 4% 16% 11% 11% 18% 21% 15% 20% 4% 29% 11% 8% 15% CHI-SQUARE <----1.1----> <----3.3----> <-----.4----> <------------5------------> <--------6.9-------> <-----------4.5-----------> SIGNIFICANCE 21%* 65%* 7% 16%* 67%* 13%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} D3a. And can you recall whether what you read or saw in the news was something good about your cable company, or was it something bad about your cable company? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 60 1 8 6 5 3 8 23 - 6 20 34 13 28 - 100% 2% 13% 10% 8% 5% 13% 38% 11% 33% 57% 22% 47% Good 13 1 1 - 2 - 3 4 - 2 4 7 13 - - 22% 100% 10% 45% 41% 18% 25% 21% 21% 100% EGHJKL C Bad 28 - 4 5 2 2 4 11 - 2 10 17 - 28 - 47% 45% 80% 37% 74% 44% 47% 25% 51% 49% 100% J Neutral 11 - 1 1 - - - 5 - 3 2 5 - - - 18% 15% 20% 23% 49% 12% 15% DK/NS 8 - 2 - 1 1 1 3 - - 3 5 - - - 13% 30% 18% 26% 15% 13% 16% 14% CHI-SQUARE <-----------------------------------23.6-----------------------------------> <-------41.3-------> SIGNIFICANCE 35%* 100%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} D4. What about videos produced by individuals such as friends, family members, neighbors or other people in your community? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% None 174 154 20 132 40 87 87 16 59 85 13 37 48 88 50 50 48 23 49% 49% 45% 54% 36% 51% 46% 31% 45% 61% 38% 45% 47% 55% 56% 57% 50% 37% E HIK R R 1-5 41 37 4 21 20 13 28 14 21 5 1 15 8 18 7 9 11 14 11% 12% 9% 9% 18% 8% 15% 27% 16% 4% 2% 18% 8% 11% 8% 10% 11% 24% D F JK JK M OPQ 6 or more 39 32 6 21 16 18 21 10 19 9 1 9 15 14 9 6 12 10 11% 10% 15% 9% 15% 11% 11% 19% 14% 6% 3% 11% 15% 9% 10% 7% 12% 17% JK JK DK/NS/Ref 105 91 14 70 34 52 53 12 32 41 20 20 31 39 22 22 26 14 29% 29% 32% 29% 31% 31% 28% 23% 25% 29% 56% 25% 31% 25% 25% 25% 27% 22% HIJ - - - - - - - - - - - - - - - - - - Mean 5.2 5.4 4.3 3.2 10.1 5.9 4.6 12.8 6.2 1.9 1.0 5.0 9.3 2.9 3.5 2.8 4.4 12.3 Median 0.0 0.0 0.0 0.0 0.0 0.0 0.0 2.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 0.0 1.0 CHI-SQUARE <----1.2----> <----13.7---> <-----5-----> <-----------51.1----------> <--------8.7-------> <------------15-----------> SIGNIFICANCE 26%* 100%* 82%* 100%* 81%* 91%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} D4. What about videos produced by individuals such as friends, family members, neighbors or other people in your community? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% None 174 16 21 22 13 13 10 24 11 44 71 58 3 13 146 49% 66% 49% 48% 66% 48% 49% 31% 52% 55% 55% 40% 22% 44% 52% HL H HL HL HL M 1-5 41 1 5 6 - 3 3 20 1 2 12 27 4 4 32 11% 3% 12% 13% 11% 15% 25% 6% 3% 9% 18% 28% 13% 11% J BIJK J BIJK 6 or more 39 4 4 5 1 5 4 12 2 3 13 22 2 6 26 11% 15% 8% 11% 6% 18% 18% 16% 8% 4% 10% 15% 16% 23% 9% J J DK/NS/Ref 105 4 13 12 5 7 4 22 7 31 34 39 4 6 74 29% 15% 30% 27% 28% 24% 18% 28% 34% 39% 26% 27% 34% 20% 27% BG - - - - - - - - - - - - - - - Mean 5.2 3.0 8.6 4.1 1.3 2.7 10.0 9.2 4.4 1.2 4.9 7.4 7.5 17.5 4.0 Median 0.0 0.0 0.0 0.0 0.0 0.0 0.0 2.0 0.0 0.0 0.0 0.0 4.0 0.0 0.0 CHI-SQUARE <-----------------------------------54.9-----------------------------------> <-------10.5-------> SIGNIFICANCE 100%* 90%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} D5. What was the last grade in school you had the opportunity to complete? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Less than HS degree 9 8 2 5 5 4 5 2 3 4 - 1 2 6 9 - - - 3% 2% 4% 2% 4% 2% 3% 5% 2% 3% 1% 2% 4% 11% HS grad/voc ed 79 72 7 61 17 43 36 7 29 41 2 11 13 55 79 - - - 22% 23% 16% 25% 15% 25% 19% 14% 22% 29% 5% 14% 12% 35% 89% E K HK LM Some college 88 76 13 66 22 34 54 11 33 35 9 16 25 46 - 88 - - 25% 24% 28% 27% 20% 20% 29% 21% 25% 25% 26% 20% 25% 29% 100% College graduate 96 89 7 62 33 50 46 15 37 37 7 30 34 32 - - 96 - 27% 28% 17% 26% 30% 30% 25% 29% 28% 26% 21% 36% 33% 20% 100% N N Post grad. Degree 61 49 12 37 24 25 36 14 28 20 - 24 26 11 - - - 61 or study 17% 16% 27% 15% 22% 15% 19% 26% 21% 14% 29% 26% 7% 100% N N Refused 6 4 2 4 1 3 3 1 1 1 3 1 1 3 - - - - 2% 1% 4% 2% 1% 2% 2% 2% 1% 1% 8% 1% 1% 2% DK/NS 18 17 2 10 8 11 7 1 1 2 14 - 1 5 - - - - 5% 5% 4% 4% 7% 7% 4% 2% 1% 1% 41% 1% 3% HIJ CHI-SQUARE <----7.8----> <----10.8---> <----7.8----> <----------130.3----------> <-------50.6-------> <----------1002.4---------> SIGNIFICANCE 75%* 90% 75%* 100%* 100%* 100%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} D5. What was the last grade in school you had the opportunity to complete? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Less than HS degree 9 1 2 2 1 - - 1 - 2 6 1 - 1 9 3% 5% 6% 5% 4% 1% 3% 5% 1% 3% 3% L HS grad/voc ed 79 12 13 12 7 7 3 6 4 15 44 20 2 4 69 22% 49% 31% 26% 38% 25% 16% 7% 19% 18% 34% 14% 13% 15% 25% GHIJL HL H HL H H HJL Some college 88 8 14 15 5 9 4 10 6 17 42 29 2 3 80 25% 34% 33% 34% 26% 31% 18% 13% 30% 21% 32% 19% 13% 10% 29% H H HL N College graduate 96 2 12 10 3 11 4 30 4 20 27 50 5 14 66 27% 8% 28% 22% 15% 41% 18% 39% 20% 25% 20% 34% 35% 50% 24% B BEK BDEGK B BEK O Post grad. Degree 61 1 1 5 1 1 10 28 6 8 8 45 4 6 48 or study 17% 3% 3% 11% 6% 3% 48% 36% 31% 10% 6% 31% 31% 20% 17% CDEFJK CDEFJK BCEFJK CDEFJK B B B Refused 6 - - - 1 - - - - 4 1 - 1 1 2 2% 6% 6% 1% 9% 3% 1% DK/NS 18 - - 1 1 - - 2 - 14 2 2 - - 5 5% 3% 4% 3% 18% 2% 1% 2% DEHKL CHI-SQUARE <-----------------------------------220.8----------------------------------> <-------22.3-------> SIGNIFICANCE 100%* 97%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} D6. May I ask how old you are? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% 18-34 26 21 5 1 24 14 12 26 - - - 6 10 11 7 3 8 7 7% 7% 11% *% 22% 8% 6% 50% 7% 9% 7% 8% 4% 9% 12% D 35-44 26 24 2 13 14 10 16 26 - - - 4 4 17 3 8 7 6 7% 8% 5% 5% 12% 6% 9% 50% 5% 4% 11% 3% 9% 7% 11% D M 45-54 62 51 10 33 28 32 30 - 62 - - 14 18 30 11 15 20 14 17% 16% 24% 14% 26% 19% 16% 47% 17% 17% 19% 13% 16% 21% 22% D 55-64 70 59 10 52 18 36 34 - 70 - - 22 18 29 20 18 17 14 19% 19% 24% 21% 16% 21% 18% 53% 26% 18% 18% 23% 21% 18% 23% 65 or older 140 127 12 123 15 61 79 - - 140 - 33 43 61 45 35 37 20 39% 41% 28% 51% 14% 36% 42% 100% 41% 42% 39% 51% 40% 38% 33% E R Refused 35 31 4 22 11 18 17 - - - 35 3 9 11 2 9 7 - 10% 10% 9% 9% 10% 11% 9% 100% 3% 9% 7% 2% 10% 8% O - - - - - - - - - - - - - - - - - - Mean age 60.5 60.9 57.9 65.9 48.8 59.4 61.5 35.0 55.2 75.0 - 61.4 60.7 59.6 64.2 60.9 59.7 56.4 Median age 62.0 62.0 58.0 66.0 49.0 61.0 63.0 35.0 55.0 74.0 - 63.0 64.0 60.0 66.0 63.0 60.0 55.0 CHI-SQUARE <----4.8----> <----88.9---> <----3.2----> <----------1074.1---------> <--------9.7-------> <-----------23.4----------> SIGNIFICANCE 56%* 100%* 34%* 100%* 53%* 92%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} D6. May I ask how old you are? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% 18-34 26 1 5 5 - 1 2 7 2 2 11 13 1 4 20 7% 5% 11% 11% 3% 12% 9% 12% 3% 8% 9% 9% 13% 7% J 35-44 26 1 2 4 1 2 2 10 2 1 9 16 1 1 23 7% 5% 6% 10% 6% 7% 10% 13% 10% 1% 7% 11% 9% 4% 8% J J J 45-54 62 5 5 6 1 7 2 27 2 7 17 38 3 4 52 17% 20% 12% 12% 6% 24% 12% 35% 10% 8% 13% 26% 22% 13% 19% DEGIJK CDEIJK C 55-64 70 4 8 13 3 5 5 12 3 15 28 26 2 5 58 19% 19% 18% 30% 15% 19% 26% 16% 16% 19% 22% 18% 19% 19% 21% 65 or older 140 10 22 17 13 12 8 19 9 30 62 48 4 13 109 39% 41% 52% 37% 68% 43% 41% 24% 45% 37% 47% 33% 34% 46% 39% HL DHJL HL Refused 35 2 1 - 1 1 - 2 2 26 4 5 1 2 16 10% 10% 2% 4% 4% 3% 8% 32% 3% 3% 6% 6% 6% EFHIKL BC - - - - - - - - - - - - - - - Mean age 60.5 61.5 63.1 59.3 71.6 63.1 59.0 53.7 58.4 64.8 62.7 56.9 58.7 59.6 60.3 Median age 62.0 63.0 66.0 62.0 74.0 62.0 58.0 52.0 60.0 66.0 64.0 55.0 61.0 64.0 61.0 CHI-SQUARE <------------------------------------154-----------------------------------> <--------2.6-------> SIGNIFICANCE 100%* 1%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} D7/7a/7b. Total household income. PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Under $20,000 24 19 5 15 8 6 17 2 9 10 2 2 2 19 13 8 2 1 7% 6% 12% 6% 8% 4% 9% 5% 7% 7% 7% 3% 2% 12% 15% 9% 2% 1% F LM QR QR Between $20,000 - 43 39 4 24 18 23 20 7 13 22 1 5 17 21 16 14 12 1 $40,000 12% 12% 9% 10% 16% 14% 11% 14% 10% 16% 2% 6% 16% 13% 18% 16% 13% 2% K K K L R R R Between $41,000 - 45 38 7 30 15 22 23 9 19 17 - 9 8 26 14 15 10 5 $60,000 12% 12% 15% 12% 13% 13% 12% 18% 14% 12% 11% 7% 17% 16% 17% 10% 8% M Refused after 10 7 2 9 1 2 7 1 2 6 - 3 1 6 4 2 3 - saying income less 3% 2% 6% 4% 1% 1% 4% 2% 2% 5% 3% 1% 4% 4% 2% 3% than $60,000 DK/NS, but income 9 7 2 8 1 3 7 - 2 7 1 3 1 6 5 3 - 1 is less than 3% 2% 5% 3% 1% 2% 3% 2% 5% 2% 3% 1% 4% 5% 3% 2% $60,000 Between $60,000 - 28 27 1 24 3 12 16 3 12 12 1 9 5 13 7 9 11 1 $79,000 8% 9% 2% 10% 3% 7% 8% 5% 9% 8% 3% 11% 5% 8% 8% 10% 12% 1% C E R R Between $80,000 - 21 19 2 15 6 9 11 4 8 8 - 4 8 8 3 4 4 10 $100,000 6% 6% 5% 6% 5% 5% 6% 9% 6% 6% 5% 8% 5% 4% 4% 4% 16% OPQ Over $100,000 77 72 5 46 32 44 33 17 39 19 2 29 27 21 7 10 30 28 22% 23% 12% 19% 29% 26% 18% 33% 30% 13% 6% 35% 26% 13% 7% 12% 32% 46% JK JK N N OP OP Refused after 16 14 2 12 4 9 7 3 4 7 2 2 9 5 2 5 3 6 saying income more 5% 4% 6% 5% 3% 6% 4% 6% 3% 5% 5% 2% 9% 3% 2% 6% 3% 11% than $60,000 L O Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Talmey-Drake Research & Strategy

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(Continued) 2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} D7/7a/7b. Total household income. PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) DK/NS, but income 4 2 2 2 2 2 2 1 1 2 - 2 1 1 2 1 1 - is more than 1% 1% 5% 1% 2% 1% 1% 2% 1% 1% 3% 1% 1% 3% 1% 1% $60,000 Refused 50 42 8 34 14 19 30 3 18 19 10 9 19 21 14 10 15 7 14% 13% 18% 14% 13% 11% 16% 6% 14% 13% 29% 10% 18% 13% 15% 12% 15% 11% H DK/NS 31 28 2 24 6 17 14 - 4 11 16 4 5 11 3 7 5 1 9% 9% 6% 10% 6% 10% 8% 3% 8% 45% 5% 5% 7% 4% 8% 5% 2% IJ CHI-SQUARE <---17.673--> <---17.924--> <---13.668--> <---------113.809---------> <------49.669------> <----------95.097---------> SIGNIFICANCE 91%* 92% 75% 100%* 100%* 100%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} D7/7a/7b. Total household income. INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Under $20,000 24 24 - - - - - - - - 24 - 1 - 23 7% 100% 18% 9% 8% K Between $20,000 - 43 - 43 - - - - - - - 43 - 1 4 34 $40,000 12% 100% 33% 6% 13% 12% K Between $41,000 - 45 - - 45 - - - - - - 45 - - 5 39 $60,000 12% 100% 34% 17% 14% K Refused after 10 - - - 10 - - - - - 10 - 2 1 6 saying income less 3% 51% 7% 16% 3% 2% than $60,000 K DK/NS, but income 9 - - - 9 - - - - - 9 - - 1 8 is less than 3% 49% 7% 3% 3% $60,000 K Between $60,000 - 28 - - - - 28 - - - - - 28 - 2 22 $79,000 8% 100% 19% 8% 8% L Between $80,000 - 21 - - - - - 21 - - - - 21 3 4 13 $100,000 6% 100% 14% 25% 13% 5% L Over $100,000 77 - - - - - - 77 - - - 77 4 11 54 22% 100% 53% 31% 38% 19% L Refused after 16 - - - - - - - 16 - - 16 - - 16 saying income more 5% 79% 11% 6% than $60,000 L Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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(Continued) 2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} D7/7a/7b. Total household income. INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) DK/NS, but income 4 - - - - - - - 4 - - 4 - - 4 is more than 1% 21% 3% 2% $60,000 L Refused 50 - - - - - - - - 50 - - 2 2 43 14% 62% 13% 6% 15% DK/NS 31 - - - - - - - - 31 - - - - 16 9% 38% 6% CHI-SQUARE <---------------------------------3177.266---------------------------------> <------37.114------> SIGNIFICANCE 100%* 98%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} F. Type of Service: PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Digital Starter/ 314 314 - 221 90 154 160 45 111 127 31 74 89 138 79 76 89 49 Economy/Preferred 88% 100% 90% 82% 91% 85% 87% 84% 91% 88% 90% 87% 87% 90% 86% 92% 80% R Limited/Expanded 44 - 44 23 20 16 28 7 21 12 4 8 13 21 9 13 7 12 Analog 12% 100% 10% 18% 9% 15% 13% 16% 9% 12% 10% 13% 13% 10% 14% 8% 20% Q CHI-SQUARE <----358----> <-----5-----> <----2.7----> <-----------3.2-----------> <--------.5--------> <-----------5.6-----------> SIGNIFICANCE 100% 97% 90% 64% 21% 87% Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} F. Type of Service: INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Digital Starter/ 314 19 39 38 15 27 19 72 16 70 110 133 11 25 242 Economy/Preferred 88% 78% 91% 85% 76% 97% 90% 93% 77% 87% 84% 91% 87% 90% 87% BEIK K Limited/Expanded 44 5 4 7 5 1 2 5 5 10 21 13 2 3 36 Analog 12% 22% 9% 15% 24% 3% 10% 7% 23% 13% 16% 9% 13% 10% 13% F F F FH CHI-SQUARE <-----------------------------------14.7-----------------------------------> <--------.2--------> SIGNIFICANCE 86%* 9%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} G. Franchise Agents: PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Inver Grove Heights 154 134 20 127 26 72 82 9 60 65 21 31 50 66 37 44 41 19 43% 43% 45% 52% 23% 42% 44% 18% 45% 46% 59% 37% 48% 42% 42% 50% 42% 31% E H H H R Mendota 1 1 - - - 1 - 1 - - - - - 1 1 - - - *% *% 1% 2% 1% 1% Mendota Heights 54 51 2 27 27 28 26 8 19 20 7 20 20 9 6 7 19 16 15% 16% 5% 11% 24% 16% 14% 16% 14% 14% 20% 24% 19% 6% 7% 8% 19% 27% C D N N OP OP Sunfish Lake 4 2 2 4 - - 4 - 4 - - 2 - 2 - - - 4 1% 1% 4% 1% 2% 3% 2% 1% 6% South St. Paul 72 62 10 45 27 32 40 18 23 24 6 10 22 38 22 18 17 11 20% 20% 22% 18% 24% 19% 21% 35% 18% 17% 17% 12% 21% 24% 25% 21% 18% 18% IJK L West St Paul 68 58 10 39 27 35 33 16 24 27 1 17 10 42 21 19 17 10 19% 19% 22% 16% 25% 20% 18% 30% 18% 20% 3% 20% 9% 26% 24% 22% 17% 16% K K K M M Lilydale 6 5 1 3 4 3 4 - 3 4 - 4 2 1 1 - 4 2 2% 2% 2% 1% 3% 2% 2% 2% 3% 4% 2% 1% 1% 4% 3% CHI-SQUARE <----8.4----> <----31.3---> <----5.6----> <------------40-----------> <-------37.2-------> <-----------43.5----------> SIGNIFICANCE 79%* 100%* 52%* 100%* 100%* 100%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} G. Franchise Agents: INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Inver Grove Heights 154 6 14 12 11 12 10 39 12 37 43 74 8 7 124 43% 24% 32% 28% 56% 45% 48% 50% 60% 46% 33% 50% 64% 26% 45% BDK BDK BCDK D BCDK N Mendota 1 - - - - - - - - 1 - - - - 1 *% 1% *% Mendota Heights 54 - 7 6 1 2 4 18 4 13 14 27 2 5 35 15% 16% 13% 6% 8% 17% 23% 17% 16% 11% 18% 18% 17% 13% EFK E Sunfish Lake 4 - - - - - - 4 - - - 4 - - 4 1% 5% 2% 1% South St. Paul 72 8 10 10 4 6 2 10 2 19 32 21 1 2 59 20% 36% 22% 22% 19% 22% 12% 13% 12% 24% 24% 14% 9% 9% 21% GHIL H HL N West St Paul 68 10 11 17 4 6 5 6 2 8 41 19 1 12 50 19% 40% 25% 37% 19% 22% 23% 8% 12% 10% 31% 13% 9% 42% 18% HIJL HJ HIJL HIJL MO Lilydale 6 - 2 - - 1 - 2 - 2 2 3 - 2 4 2% 4% 3% 2% 2% 1% 2% 6% 2% CHI-SQUARE <-----------------------------------97.1-----------------------------------> <-------18.8-------> SIGNIFICANCE 100%* 91%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} H. Is the telephone number we called you on a cell phone, or is it a traditional home phone line, often called a land line? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Cell phone 110 90 20 - 110 61 49 38 46 15 11 26 30 47 22 22 33 24 31% 29% 45% 100% 36% 26% 72% 35% 11% 32% 31% 29% 30% 25% 25% 34% 40% B IJK J J Landline 244 221 23 244 - 106 138 13 85 123 22 56 72 108 65 66 62 37 68% 70% 53% 100% 63% 73% 26% 65% 88% 63% 69% 70% 68% 74% 74% 65% 60% C F H HIK H Other 4 3 1 - - 3 1 1 - 1 2 - 1 3 1 1 1 - 1% 1% 2% 2% 1% 2% 1% 5% 1% 2% 1% 1% 1% DK/NS - - - - - - - - - - - - - - - - - - CHI-SQUARE <----5.3----> <---354.2---> <----4.7----> <-----------76.4----------> <---------2--------> <-----------6.5-----------> SIGNIFICANCE 93%* 100%* 91%* 100%* 27%* 63%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} H. Is the telephone number we called you on a cell phone, or is it a traditional home phone line, often called a land line? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Cell phone 110 8 18 15 2 3 6 32 6 21 43 46 5 11 81 31% 35% 41% 33% 11% 12% 27% 41% 29% 26% 33% 32% 37% 40% 29% EF EF EF EFJ EF EF Landline 244 15 24 30 17 24 15 46 14 58 87 99 8 16 195 68% 65% 56% 67% 89% 88% 73% 59% 67% 72% 66% 68% 63% 57% 70% CDHJKL CDHJKL B B Other 4 - 1 - - - - - 1 2 1 1 - 1 2 1% 3% 4% 2% 1% 1% 3% 1% DK/NS - - - - - - - - - - - - - - - CHI-SQUARE <-----------------------------------23.3-----------------------------------> <--------3.5-------> SIGNIFICANCE 73%* 52%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

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2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} J. Do you have a landline in addition to your cell phone, or is your cell phone the only telephone that you have? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 110 90 20 - 110 61 49 38 46 15 11 26 30 47 22 22 33 24 100% 82% 18% 100% 55% 45% 34% 42% 14% 10% 23% 27% 43% 20% 20% 30% 22% Also have land line 32 29 4 - 32 16 16 8 15 7 2 8 12 10 5 5 11 8 29% 32% 18% 29% 27% 32% 22% 31% 48% 18% 31% 40% 22% 24% 24% 34% 34% Cell phone is my 78 62 16 - 78 44 34 29 32 8 9 18 18 37 17 16 22 16 only telephone 71% 68% 82% 71% 73% 68% 78% 69% 52% 82% 69% 60% 78% 76% 76% 66% 66% DK/NS - - - - - - - - - - - - - - - - - - CHI-SQUARE <----1.4----> <-----.0----> <-----.3----> <-----------4.3-----------> <--------2.8-------> <-----------1.1-----------> SIGNIFICANCE 76%* %* 40%* 77%* 75%* 23%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} J. Do you have a landline in addition to your cell phone, or is your cell phone the only telephone that you have? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 110 8 18 15 2 3 6 32 6 21 43 46 5 11 81 100% 8% 16% 13% 2% 3% 5% 29% 5% 19% 39% 42% 4% 10% 74% Also have land line 32 2 5 4 - - 1 14 1 5 12 16 2 6 20 29% 29% 27% 30% 21% 43% 14% 23% 27% 34% 41% 57% 25% O Cell phone is my 78 6 13 10 2 3 4 18 5 16 31 31 3 5 61 only telephone 71% 71% 73% 70% 100% 100% 79% 57% 86% 77% 73% 66% 59% 43% 75% CDHJKL CDHJKL N DK/NS - - - - - - - - - - - - - - - CHI-SQUARE <------------------------------------6.9-----------------------------------> <--------5.4-------> SIGNIFICANCE 27%* 93%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} K. How often do you, personally, answer your land line? Do you answer it almost all the time, some of the time, not too often, never or at least almost never? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 32 29 4 - 32 16 16 8 15 7 2 8 12 10 5 5 11 8 100% 89% 11% 100% 51% 49% 26% 45% 23% 6% 25% 37% 32% 17% 16% 35% 26% All or almost all 6 5 1 - 6 3 4 1 4 1 - 1 3 2 2 1 2 1 the time 20% 18% 34% 20% 17% 23% 15% 28% 17% 10% 27% 23% 45% 23% 15% 14% Some of the time 5 5 - - 5 3 2 - 3 - 2 3 1 - - - 3 1 16% 18% 16% 19% 13% 22% 100% 40% 7% 25% 14% I Not too often 8 7 1 - 8 4 4 4 3 1 - - 2 6 2 2 1 2 25% 24% 33% 25% 22% 29% 42% 23% 16% 18% 57% 39% 46% 11% 29% Never or at least 10 9 1 - 10 6 4 4 3 4 - 3 4 2 - 2 6 2 almost never 33% 33% 34% 33% 37% 28% 43% 22% 51% 40% 38% 19% 31% 50% 29% DK/NS/Refused 2 2 - - 2 1 1 - 1 1 - 1 1 - 1 - - 1 6% 7% 6% 5% 7% 6% 16% 10% 10% 16% 14% CHI-SQUARE <----1.4----> <-----.0----> <-----.8----> <-----------18.2----------> <-------14.5-------> <-----------11.9----------> SIGNIFICANCE 15%* %* 6%* 89%* 93%* 55%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} K. How often do you, personally, answer your land line? Do you answer it almost all the time, some of the time, not too often, never or at least almost never? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 32 2 5 4 - - 1 14 1 5 12 16 2 6 20 100% 7% 15% 14% 4% 43% 3% 15% 36% 49% 6% 20% 63% All or almost all 6 1 2 - - - - 2 - 1 4 2 - 2 4 the time 20% 50% 50% 15% 17% 31% 13% 31% 22% Some of the time 5 - - - - - - 1 - 4 - 1 1 - 3 16% 9% 83% 7% 41% 16% HL Not too often 8 1 1 1 - - - 4 - - 4 4 1 2 5 25% 50% 25% 27% 33% 31% 28% 59% 32% 24% Never or at least 10 - 1 3 - - 1 4 1 - 4 6 - 2 7 almost never 33% 25% 73% 100% 30% 100% 38% 39% 37% 34% CHKL CHKL DK/NS/Refused 2 - - - - - - 2 - - - 2 - - 1 6% 15% 13% 4% CHI-SQUARE <------------------------------------46------------------------------------> <--------4.6-------> SIGNIFICANCE 98%* 20%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} L. Do you have a cell phone in addition to your landline phone, or is your landline phone the only telephone that you have? PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 244 221 23 244 - 106 138 13 85 123 22 56 72 108 65 66 62 37 100% 90% 10% 100% 44% 56% 6% 35% 51% 9% 23% 30% 44% 27% 27% 26% 15% Also have cell 196 179 17 196 - 81 116 11 76 93 17 50 63 79 44 54 55 34 phone 81% 81% 74% 81% 76% 84% 79% 90% 75% 76% 89% 87% 73% 67% 83% 88% 91% J N N O O O Landline phone is 48 41 6 48 - 26 22 3 9 30 5 6 9 29 22 11 8 3 my only telephone 19% 19% 26% 19% 24% 16% 21% 10% 25% 24% 11% 13% 27% 33% 17% 12% 9% I LM PQR DK/NS - - - - - - - - - - - - - - - - - - CHI-SQUARE <-----.7----> <-----.0----> <----2.5----> <-----------6.8-----------> <--------8.8-------> <-----------12.7----------> SIGNIFICANCE 59%* %* 89%* 92%* 99%* 99%* Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} L. Do you have a cell phone in addition to your landline phone, or is your landline phone the only telephone that you have? INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 244 15 24 30 17 24 15 46 14 58 87 99 8 16 195 100% 6% 10% 12% 7% 10% 6% 19% 6% 24% 36% 41% 3% 7% 80% Also have cell 196 10 18 26 13 18 12 42 12 46 67 84 7 13 156 phone 81% 63% 75% 86% 76% 73% 78% 92% 86% 79% 77% 84% 90% 80% 80% BK Landline phone is 48 6 6 4 4 7 3 4 2 12 20 15 1 3 39 my only telephone 19% 37% 25% 14% 24% 27% 22% 8% 14% 21% 23% 16% 10% 20% 20% H H DK/NS - - - - - - - - - - - - - - - CHI-SQUARE <------------------------------------11------------------------------------> <--------.5--------> SIGNIFICANCE 64%* 22%* Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. "*" Denotes Chi-Square where at least one cell has an expected value of less than 1 or more than 20% of the cells have an expected value of less than 5. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 1} M. Gender: PHONE SERVICE TYPE REACHED ON GENDER AGE FOLLOW POLITICS EDUCATION ============= ============= ============= =========================== ==================== =========================== All Most Some/ HS Digi- Limi- Land- of of Almost or Some Coll Post Total tal ted line Cell Male Female 18-44 45-64 65+ Refusd Time Time Never Less Coll Grad Grad ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) (P) (Q) (R) TOTAL ANSWERING 358 314 44 244 110 170 188 52 131 140 35 82 103 159 88 88 96 61 100% 88% 12% 68% 31% 47% 53% 15% 37% 39% 10% 23% 29% 44% 25% 25% 27% 17% Male 170 154 16 106 61 170 - 24 68 61 18 46 52 61 47 34 50 25 47% 49% 36% 44% 55% 100% 46% 51% 43% 51% 57% 51% 38% 53% 38% 52% 41% N N Female 188 160 28 138 49 - 188 28 64 79 17 36 50 98 42 54 46 36 53% 51% 64% 56% 45% 100% 54% 49% 57% 49% 43% 49% 62% 47% 62% 48% 59% LM CHI-SQUARE <----2.7----> <-----4-----> <----358----> <-----------2.1-----------> <--------8.3-------> <-----------5.8-----------> SIGNIFICANCE 90% 95% 100% 44% 98% 88% Comparison Groups: BC/DE/FG/HIJK/LMN/OPQR Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Talmey-Drake Research & Strategy

EXHIBIT 4

2015 Northern Dakota County MN Ascertainment Issues Survey {Banner 2} M. Gender: INCOME SEEN IN NEWS ============================================================================= =================== $20K- $41K- <60K, $60K- $80K- >$60K, Initial Under Over Yes, Yes, Total <$20K $40K $60K Ref/DK $79K $100K >$100K Ref/DK Ref/DK $60K $60K Good Bad No ----- ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ ------ (A) (B) (C) (D) (E) (F) (G) (H) (I) (J) (K) (L) (M) (N) (O) TOTAL ANSWERING 358 24 43 45 19 28 21 77 21 81 131 146 13 28 278 100% 7% 12% 12% 5% 8% 6% 22% 6% 23% 37% 41% 4% 8% 78% Male 170 6 23 22 5 12 9 44 11 36 57 77 5 14 130 47% 27% 53% 49% 28% 43% 45% 57% 55% 45% 43% 53% 41% 49% 47% B BE BE Female 188 17 20 23 14 16 11 33 9 45 74 70 8 15 148 53% 73% 47% 51% 72% 57% 55% 43% 45% 55% 57% 47% 59% 51% 53% CHL HL CHI-SQUARE <------------------------------------14------------------------------------> <--------.2--------> SIGNIFICANCE 83% 11% Comparison Groups: BCDEFGHIJKL/MNO Independent Z-Test for Percentages Upper case letters indicate significance at the 95% level. Talmey-Drake Research & Strategy

EXHIBIT 4

39

VIII. APPENDICES

C. Call Disposition Report & Interview Monitoring

EXHIBIT 4

Count PercentTotal Numbers Used 5826 100.00%

Nonworking / Disconnected Phone 282 4.84%Business/Government phone 47 0.81%Modem/Fax/Pager 26 0.45%Total invalid numbers 355 6.09%

Refused to be interviewed 184 3.16%Refusals called back 99 1.70%Refusals converted 1 0.02%Put on Do Not Call list/Don’t Call Back 528 9.06%Failed screener 141 2.42%Failed Quota 521 8.94%Not Available for duration of project 0Respondent not Available / Answering Machine / No Answer 2835 48.66%Total Resolved 4209 72.25%

10 attempts 09 attempts 08 attempts 4 0.07%7 attempts 2779 47.70%6 attempts 249 4.27%5 attempts 3 0.05%4 attempts 1 0.02%3 attempts 2 0.03%2 attempts 01 attempts 0Unused Sample 14929Total available (used), not completed 3038 52.15%

Terminated before interview completed 98 1.68%Language problems 38 0.65%Other (Miscellaneous) 253 4.34%Terminated by interviewer 0Phone busy 33 0.57%Total Other 422 7.24%

Total completed interviews 358 6.14%Cooperation rate: 53.5% w/o DNC 40.5% w/ DNC

(Completed interviews + Failed Screener + Failed Quota + Refusals + Mid-Terminations)

Call Disposition Report

150830 Northern Dakota County Cable Ascertainment

Completed interviews + Failed Screener + Failed Quota

EXHIBIT 4

0

Interviewer ID Briefed Trained

% o

f To

tal

9-Se

p

10-S

ep

11-S

ep

12-S

ep

13-S

ep

14-S

ep

15-S

ep

16-S

ep

17-S

ep

18-S

ep

19-S

ep

20-S

ep

21-S

ep

22-S

ep

23-S

ep

24-S

ep

25-S

ep

26-S

ep

TOTA

L

# M

on

ito

red

% M

on

ito

red

montri Y Y 7.56% 8 6 3 6 4 27 8 30%

almavi Y Y 6.72% 5 5 2 7 5 24 9 38%

leacbr Y Y 6.44% 5 5 5 4 4 23 8 35%

meraga Y Y 5.60% 8 3 4 1 4 20 6 30%

jimeje Y Y 5.60% 6 4 4 6 20 6 30%

dunhje Y Y 4.76% 8 4 5 17 5 29%

pinoal Y Y 4.48% 3 2 5 6 16 6 38%

gomele Y Y 4.48% 4 1 3 2 6 16 4 25%

mendbr Y Y 4.48% 5 3 4 4 16 6 38%

olivle Y Y 3.92% 6 3 4 1 14 4 29%

ogasda Y Y 3.92% 6 2 3 1 2 14 4 29%

bolida Y Y 3.64% 8 5 13 4 31%

jonera Y Y 3.36% 4 3 2 3 12 4 33%

carmsh Y Y 3.08% 5 1 2 2 1 11 3 27%

conkda Y Y 2.80% 4 6 10 3 30%

maldad Y Y 2.80% 4 1 2 2 1 10 3 30%

redfdi Y Y 2.80% 4 6 10 0%

hinoap Y Y 2.52% 1 8 9 1 11%

garcar Y Y 1.96% 1 1 5 7 2 29%

palome Y Y 1.68% 4 1 1 6 1 17%

jimema Y Y 1.68% 1 5 6 0%

jimean Y Y 1.12% 3 1 4 0%

ramibe Y Y 1.12% 2 2 4 0%

bareda Y Y 1.12% 1 3 4 0%

pereli Y Y 1.12% 1 1 2 4 0%

probre Y Y 1.12% 3 1 4 1 25%

estred Y Y 0.84% 2 1 3 0%

serncy Y Y 0.84% 2 1 3 3 100%

mendma Y Y 0.84% 3 3 2 67%

galdal Y Y 0.84% 2 1 3 2 67%

magasu Y Y 0.84% 3 3 2 67%

espais Y Y 0.84% 2 1 3 0%

holgen Y Y 0.56% 2 2 0%

mcwica Y Y 0.56% 2 2 0%

abeyka Y Y 0.56% 2 2 0%

sancde Y Y 0.56% 2 2 0%

rodrjs Y Y 0.56% 2 2 1 50%

coshli Y Y 0.56% 2 2 0%

haaspa Y Y 0.28% 1 1 0%

gladan Y Y 0.28% 1 1 1 100%

tribch Y Y 0.28% 1 1 0%

garces Y Y 0.28% 1 1 0%

0 0%

0 0%

0 0%

Totals 0 69 31 22 26 13 0 28 60 35 23 24 21 5 0 0 0 0 357 99 28%

Max = 30 completes (10% of 303) (Try to get a minimum of 10 completes/int)

150830 Northern Dakota County Cable Ascertainment Court StudyEach Interviewer Needs a Min.of 4 Hrs of Training

EXHIBIT 4

EXHIBIT 5

Minnesota Franchises Granted to Comcast Entities Since 2015

Local Franchise Authority Effective Date of Franchise

Expiration Date of Franchise

Joint Powers Agreement (if applicable)

Eagan City 4/13/2018 4/12/2028

New Ulm City 10/31/2017 11/1/2027

Hastings City 9/18/2017 9/17/2027

Arden Hills City 1/1/2017 12/31/2026

North Suburban Communications Commission (NSCC)

Falcon Heights City 1/1/2017 12/31/2026


Lauderdale City 1/1/2017 12/31/2026


Little Canada City 1/1/2017 12/31/2026


Mounds View City 1/1/2017 12/31/2026


New Brighton City 1/1/2017 12/31/2026


North Oaks City 1/1/2017 12/31/2026


Roseville City 1/1/2017 12/31/2026


St. Anthony City 1/1/2017 12/31/2026


Shoreview City 7/1/2015 6/30/2025

St. Paul City 2/19/2015 2/19/2025

EXHIBIT 5

Minnesota Franchises In Renewal Through 2021

Local Franchise Authority Effective Date of

Franchise

Current Expiration

Date

Joint Powers Agreement (if applicable)

Chaska City 11/28/2000 11/15/2015

New Prague City 4/20/2005 4/12/2016

Montrose City 3/31/2017

Burnsville City 1/24/2000 8/31/2017

Maplewood City 11/29/1999 1/1/2019

Inver Grove Heights City 3/15/2000 3/31/2019 Northern Dakota County Cable Communications Commission

Lilydale City 3/27/2000 3/31/2019 Northern Dakota County Cable Communications Commission

Mendota City 3/27/2000 3/31/2019 Northern Dakota County Cable Communications Commission

Mendota Heights City 3/27/2000 3/31/2019 Northern Dakota County Cable Communications Commission

South St. Paul City 3/27/2000 3/31/2019 Northern Dakota County Cable Communications Commission

Sunfish Lake City 3/27/2000 3/31/2019 Northern Dakota County Cable Communications Commission

West St. Paul City 3/27/2000 3/31/2019 Northern Dakota County Cable Communications Commission

Birchwood Village City 11/29/1999 3/31/2019 Ramsey/Washington Suburban Cable Commission

Dellwood City 11/29/1999 3/31/2019 Ramsey/Washington Suburban Cable Commission

Grant City 11/29/1999 3/31/2019 Ramsey/Washington Suburban Cable Commission

Lake Elmo City 11/29/1999 3/31/2019 Ramsey/Washington Suburban Cable Commission

Mahtomedi City 11/29/1999 3/31/2019 Ramsey/Washington Suburban Cable Commission

EXHIBIT 5

North St. Paul City 11/29/1999 3/31/2019 Ramsey/Washington Suburban Cable Commission

Oakdale City 11/29/1999 3/31/2019 Ramsey/Washington Suburban Cable Commission

Vadnais Heights City 11/29/1999 3/31/2019 Ramsey/Washington Suburban Cable Commission

White Bear Lake City 11/29/1999 3/31/2019 Ramsey/Washington Suburban Cable Commission

White Bear Township 11/29/1999 3/31/2019 Ramsey/Washington Suburban Cable Commission

Willernie City 11/29/1999 3/31/2019 Ramsey/Washington Suburban Cable Commission

Jackson Township 9/5/2004 8/5/2019

Shakopee City 7/20/2004 8/5/2019

Coon Rapids City 8/1/2000 12/31/2019

Waverly City 3/14/2000 3/31/2020

Columbia Heights City 9/14/2010 5/31/2020

Dayton City 9/13/2011 8/31/2020

Andover City 3/6/2001 8/31/2020 Quad Cities Cable Communications Commission

Anoka City 3/6/2001 8/31/2020 Quad Cities Cable Communications Commission

Champlin City 3/6/2001 8/31/2020 Quad Cities Cable Communications Commission

Ramsey City 3/6/2001 8/31/2020 Quad Cities Cable Communications Commission

Fridley City 11/5/2005 11/6/2020

Madelia City 11/13/2015 11/13/2020

Madelia Township 12/8/2015 12/8/2020

Blaine City 11/21/2002 12/31/2020 North Metro Telecommunications Commission

EXHIBIT 5

Centerville City 11/6/2002 12/31/2020 North Metro Telecommunications Commission

Circle Pines Village 11/6/2002 12/31/2020 North Metro Telecommunications Commission

Ham Lake City 11/6/2002 12/31/2020 North Metro Telecommunications Commission

Lexington City 11/6/2002 12/31/2020 North Metro Telecommunications Commission

Lino Lakes City 11/6/2002 12/31/2020 North Metro Telecommunications Commission

Spring Lake Park City 9/16/2002 12/31/2020 North Metro Telecommunications Commission

Cottage Grove Village 11/1/2002 12/31/2020 South Washington County Telecommunications Commission

Grey Cloud Island Township 11/1/2002 12/31/2020 South Washington County Telecommunications Commission

Newport Village 11/1/2002 12/31/2020 South Washington County Telecommunications Commission

St. Paul Park Village 11/1/2002 12/31/2020 South Washington County Telecommunications Commission

Woodbury City 11/1/2002 12/31/2020 South Washington County Telecommunications Commission

St. Louis Park City 1/18/2006 1/17/2021

Bayport City 6/8/1999 6/20/2021 Central St. Croix Valley Joint Cable Communications Commission

Baytown Township 6/8/1999 6/20/2021 Central St. Croix Valley Joint Cable Communications Commission

Oak Park Heights Village 6/8/1999 6/20/2021 Central St. Croix Valley Joint Cable Communications Commission

EXHIBIT 5

Stillwater City 6/8/1999 6/20/2021 Central St. Croix Valley Joint Cable Communications Commission

Stillwater Township 6/8/1999 6/20/2021 Central St. Croix Valley Joint Cable Communications Commission

Minneapolis City 1/19/2010 12/31/2021

EXHIBIT 5

EXHIBIT 6

PUBLIC VERSION –

Trade Secret Data Excised

EXHIBIT 7

PUBLIC VERSION –


EXHIBIT 8

Elizabeth Bierman Biography

Elizabeth Bierman is the Director of Engineering for Comcast Twin Cities Region. She is

responsible for the overall technical vision and strategic direction of the engineering department

focused on capacity bandwidth and the network. Elizabeth leads the engineering organization in

four states, Minnesota, Wisconsin, Kansas and Missouri, who design and architect Comcast’s

network.

Prior to Comcast, Elizabeth was a senior technical manager for Honeywell Aerospace in

Minneapolis. She oversaw the test solutions for navigation, sensors and lighting. She was with

Honeywell for 13 years in a variety of roles in systems engineering, customer support and

program management.

Elizabeth has been involved with the Society of Women Engineers since 1994. She

served on the Board of Directors as Secretary and President. Elizabeth was inducted into the

Space Camp Hall of Fame in 2015 and named a New York Moves Power Woman in 2016.

Elizabeth has a Bachelor’s in Aerospace Engineering and a Master’s in Systems

Engineering from Iowa State University, and an MBA from Bentley University. She is married

to David and has two daughters, Lauren and Avery.

EXHIBIT 8

EXHIBIT 9

684 Pasiones685 Ecuavisa686 Univision Deportes HD687 beIN Sport en

Español HD688 ESPN Deportes HD689 Fox Deportes HD690 NBC Universo HD1228 beIN Sports HD1229 Univision Deportes HD1230 FOX Deportes HD1231 ESPN Deportes HD1638 FM

Basic Latino TVIncludes Limited Basic and

XFINITY TV Latino

Economy Latino TVIncludes Digital Economy and

XFINITY TV Latino

Economy Plus Latino TVIncludes Economy Latino TV and

the below channels:7 WGN33 CNN Headline News34 CNBC40 VH141 MTV45 Nickelodeon ^46 FreeForm47 Bravo ^50 Syfy ^53 TCM58 Travel61 TLC63 HGTV64 FX70 MSNBC106 Fox Business109 National Geographic114 BBC America ^117 WE

119 Lifetime Movies120 OWN128 Universal Kids149 MoviePlex173 TV One179 GSN192 TLC HD194 Syfy HD ^ 198 HGTV HD ^200 National Geographic HD205 Velocity HD ^209 MTV Live ^229 FreeForm HD267 FXX271 FS1294 Impact Network 641 Encore Español810 WGN817 TLC HD819 National Geographic HD820 Travel HD824 Syfy HD ^828 HGTV HD ^830 FX HD832 TCM HD835 Lifetime Movies HD 838 FreeForm HD840 Nickelodeon HD ^843 CNN Headline News HD845 MSNBC HD846 CNBC HD ^847 Fox Business HD ^853 MTV HD ^ 854 VH1 HD ^857 TV One HD878 FS1 HD880 Bravo HD ^881 WE HD 883 Velocity HD ^885 MTV Live ^915 FXX HD919 BBC America HD925 GSN HD927 Universal Kids HD1112 HLN HD

Premium ServicesStarz219/369/910 Starz HD ^370 Starz ^371 Starz Edge ^372 Starz In Black ^373 Starz Kids & Family ^374 Starz Cinema ^375 Starz Comedy ^

HBO215/300/900 HBO HD ^301 HBO ^302 HBO2 ^303 HBO Signature ^304 HBO Family ^305 HBO Comedy ^310 HBO Zone ^311 HBO Latino 901 HBO2 HD ^903 HBO Latino HD

Cinemax217/319/930 Cinemax HD ^320 Cinemax ^321 MoreMAX ^324 ActionMAX ^325 ThrillerMAX ^

Showtime218/339/920 Showtime HD 336 Showtime Family ^340 Showtime ^341 SHO 2 ^342 Showtime Showcase ^347 Showtime Extreme ^

The Movie Channel350 The Movie Channel ^352 The Movie Channel

Xtra ^940 The Movie Channel HD

Adult543 Playboy TV ^

International Selections667 Willow Plus

Pay-Per-View501-502 iN Demand Pay-Per-

View Events 503 Adult PPV 504 iN Demand Pay-Per-

View Events HD 751-760 NBA League Pass/

MLS Direct Kick 761 iN Demand Team HD 762 iN Demand Game HD763 iN Demand Game 2 HD771-784 MLB Extra Innings/

NHL Center Ice

XFINITY TV LatinoAvailable a la carte with

subscription to Limited Basic601 Discovery en Español 602 CNN en Español 603 FOX Deportes ^604 beIN Sport en Español ^605 tr3s 606 History en Español 607 NBC Universo608 Cine Latino 609 Viendo Movies 610 Cine Mexicano ^611 Centroamerica TV 612 ESPN Deportes 613 UniMas 614 UniMas ALT615 Univsion ALT618 Ritmoson Latino619 Telehit620 FM ^622 Video Rola 623 Bandamax625 Galavision 626 Vme Kids627 Discovery Familia 628 Canal Once629 HITN ^633 BabyFirst Americas

en Español ^635 EWTN en Español 637 TBN Enlace ^640 TeleFormula642 Cine Sony644 SUR TV 646 Canal 52MX 647 Mexicanal Network648 MultiMedios TV649 Univision Deportes650 LAS651 Caracol653 WAPA America 656 Telefe657 TV Chile658 Nuestra Tele659 TV Dominicana660 TV Venezuela661 Fox Life670 TVE Internacional 673 SUR Peru680 Gran Cine 681 De Pelicula683 De Pelicula Clasico

1301 ESPNU HD 1303 CBS Sports

Network HD1321 SEC Network HD1412 Paramount Network HD1417 El Rey 1425 GSN HD 1429 Reelz Channel1436 Viceland HD1438 IFC HD1439 Logo1440 Sundance1451 Science Channel HD1462 Ovation HD1467 Fuse HD 1472 Nat Geo Wild HD1477 Smithsonian

Channel HD 1480 American Heroes

Channel 1485 Cooking Channel HD1486 fyi, HD1487 Destination

America HD1493 DIY1497 Discovery Life 1614 MTV Classic1615 Nick Music1620 Great American Country 1627 Aspire 1628 BET Her1633 BET Jams1637 Revolt1638 FM1639 MTV21655 INSP1682 Impact Network1701 Disney Junior HD 1702 Nick Jr. 1709 BabyFirst Americas 1714 Discovery Family HD 1716 Disney XD HD1721 Primo1722 Kids Central1727 Nicktoons1729 Nick 2 1740 Teen Nick 1741 Encore Family1755 TCM HD1756 RetroPlex HD1758 IndiePlex HD1766 FX Movie Channel

Digital Preferred PlusIncludes Digital Preferred,

HBO and Starz

Digital Premier Includes Digital Preferred Plus,

Cinemax and Showtime

Sports Entertainment Package

102 ESPNews 146 CMT172 Fox Movie Channel 180 NFL Network 181/876 NFL Network HD 250 PAC 12 National257/874 NBA TV HD 266 NFL RedZone 268/875 NFL RedZone HD 270 Outdoor Channel 272 MLB Network 273 NBA TV 274 CBS Sports Network 275 NFL Network 276 NHL Network 278 Sportsman Channel 281 TV Games ^285 ESPN Goal Line/

Buzzer Beater 604 beIN Sport en Español ^687 beIN Sport en

Español HD749 NBA TV 855 CMT HD868 ESPNews HD 870 Outdoor Channel HD 871 CBS Sports Network HD 872 NHL Network HD 873 MLB Network HD 914 Sportsman HD1210 ESPNews HD1216 NFL Redzone HD1217 NHL Network HD1218 NBA TV HD1219 MLB Network HD1228 beIN Sports HD1236 Outdoor Channel HD1237 Sportsman Channel HD1246 TVG1302 ESPN Goal Line/Buzzer

Beater1303 CBS Sports

Network HD1329 PAC-121608 CMT HD

1113 MSNBC HD1121 CNBC HD1123 Fox Business

Network HD1208 Fox Sports 1 HD1243 Velocity HD1409 FX HD1410 FXX HD1411 Syfy HD1418 BBC America HD1420 WGN America HD1425 GSN HD1428 WE tv HD1450 TLC HD1456 LMN HD1463 Bravo HD1464 OWN HD1473 National Geographic HD1488 Travel Channel HD1492 HGTV HD1606 MTV HD1607 VH1 HD1612 MTV Live HD1626 TV One HD1655 INSP1682 Impact Network1707 Universal Kids HD1728 Nickelodeon HD1742 FreeForm HD1755 TCM HD1757 MoviePlex

Starter Latino TVIncludes Economy Plus Latino TV

and the below channels:28 ESPN 29 ESPN2 52 FSN North 57 BTN59 Golf Channel 65 TBS 66 TNT 68 NBC Sports Network 196/826 TBS HD 201/863 FSN North HD

202/864 ESPN HD 203/865 ESPN2 HD 204/879 TNT HD 206/877 NBC Sports

Network HD207/862 Golf Channel HD 254 FSN North +255 BTN256 BTN HD692 SPORT OF693 SPORT OF867 BTN HD963 FSN North + HD1205 ESPN HD1206 ESPN2 HD1207 NBC Sports Network HD1215 NFL Network HD1223 Golf Channel HD1250 FS North HD1251 FS North HD1255 Sports Overflow1313 BTN HD1404 TNT HD

Latino Packages

MN-022

XFINITY® TVChannel LineupEffective May 2018Northern Dakota County

A minimum subscription to Limited Basic is required to receive other services or other levels of video programming. HD programming is only available to customers with an HDTV set (not provided by Comcast) and a digital converter with HDTV capabilities. A subscription to certain services may be required to receive certain HD programming. A monthly HD Technology fee is also required to receive HD programming. Channel offerings and required service levels are subject to change. Please contact 1-800-XFINITY with questions.

EXHIBIT 9

1089 Religious Access1094 Local Origination1102 The Weather

Channel HD1128 CSPAN HD1129 CSPAN 21150 KTCA-MN1151 KTCA-Wealth1152 KTCA-Kids1153 KTCI (TPT) - MN1154 KARE-TJN1155 KARE-WeaN1162 KMSP-Buzzr1166 KSTC-AntTV1167 KSTC-MeTV1168 KSTC-ThisTV1170 KSTP-H&I1174 WCCO-Decades1178 WFTC-Movie1182 WUCW-Comet1183 WUCW1661 TBN1668 EWTN* Additional equipment needed to

view these channels

Family TierIncludes Limited Basic

33 HLN 44 Disney Channel ^45 Nickelodeon ^55 Food Network 63 HGTV 109 National Geographic

Channel ^110 Science 121 DIY 128 Universal Kids 130 Discovery Family Channel 133 TeenNick 135 Disney XD ^197/827 Food Network HD ^198/828 HGTV HD ^200/819 National

Geographic Channel HD211/822 Science HD 230/839 Disney

Channel HD ^837 Disney XD HD ^840 Nickelodeon HD ^841 The Weather

Channel HD ^843 HLN HD927 Universal Kids HD928 Discovery

Family Channel HD1102 The Weather

Channel HD

1112 HLN HD1451 Science HD1473 National Geographic HD1484 Food Network HD1492 HGTV HD1493 DIY 1707 Universal Kids HD1714 Discovery Family

Channel HD1715 Disney Channel HD1716 Disney XD HD1728 Nickelodeon HD1740 TeenNick

Digital EconomyIncludes Limited Basic

30 Lifetime ^31 AMC ^32 CNN35 E! ^36 A&E ^37 Discovery Channel38 USA Network ^39 BET49 History ^51 Comedy Central56 TV Land60 Fox News Channel62 Animal Planet67 Hallmark Channel103 Bloomberg TV109 National Geographic

Channel136 Hallmark Movies &

Mysteries171 Aspire186 Smithsonian Channel 187 BBC World News191/816 Discovery Channel HD193/818 Animal Planet HD194/824 Syfy HD ^195/825 USA HD ^199/829 A&E HD ^200/819 National

Geographic Channel HD212/823 History HD213/842 CNN HD222/831 AMC HD ^271 FS1833 Hallmark Channel HD834 Hallmark Movies &

Mysteries HD836 Lifetime HD ^844 Fox News Channel HD848 Bloomberg HD ^852 E! HD ^856 BET HD

860 Comedy Central HD ^878 FS1 HD918 Smithsonian Channel HD1110 Fox News HD1117 BBC World News1122 Bloomberg TV HD1208 FS1 HD1402 A&E HD1403 USA HD1405 AMC HD1426 TV Land1435 Comedy Central HD1449 DSC HD1455 Life HD1458 Hallmark HD1459 Hallmark Movies &

Mysteries HD1466 E! HD1471 APL HD1473 National Geographic

Channel HD1477 Smithsonian Channel HD1478 History HD1625 BET HD1627 Aspire

Digital StarterIncludes Limited Basic

7 WGN27 truTV 28 ESPN 29 ESPN2 30 Lifetime ^31 AMC ^32 CNN 33 HLN 34 CNBC 35 E! ^36 A&E ^37 Discovery Channel 38 USA Network ^39 BET 40 VH1 41 MTV 44 Disney Channel ^45 Nickelodeon ^46 FreeForm47 Bravo ^48 Cartoon Network ^49 History ^50 Syfy ^51 Comedy Central 52 FSN North 54 FX Movie Channel 55 Food Network 56 TV Land

57 Big Ten Network 58 Travel Channel59 Golf Channel 60 Fox News Channel 61 TLC 62 Animal Planet 63 HGTV 64 FX 65 TBS 66 TNT 67 Hallmark Channel 68 NBC Sports Network 70 MSNBC 103 Bloomberg TV ^105 C-SPAN3 106 Fox Business Network109 National Geographic

Channel ^111 Investigation Discovery 114 BBC America ^117 WE tv119 LMN120 OWN128 Universal Kids 136 Hallmark Movies &

Mysteries149 MoviePlex173 TV One185 Oxygen189 UP191/816 Discovery

Channel HD192/817 TLC HD 193/818 Animal Planet HD 194/824 Syfy HD ^195/825 USA Network HD ^196/826 TBS HD 197/827 Food Network HD ^198/828 HGTV HD ^199/829 A&E HD ^200/819 National

Geographic Channel HD 201/863 FSN North HD 202/864 ESPN HD 203/865 ESPN2 HD 204/879 TNT HD 205/883 Velocity HD ^206/877 NBC Sports

Network HD207/862 Golf Channel HD 209/885 MTV Live ^212/823 History HD 213/842 CNN HD 222/831 AMC HD ^229/838 FreeForm HD 230/839 Disney

Channel HD ^254 FSN North +255 Big Ten Network

Limited Basic2 KTCA (PBS) 3 KPXM (ION) 4 WCCO (CBS) 5 KSTP (ABC) 6 Metro 6 Regional

Access 8 WUCW (CW) 9 KMSP (FOX) 10 WFTC (MNT) 11 KARE (NBC) 12 KSTC (IND) 13 Local Programming 14 TST-Community

Programming15 TST-Public Access 16 TST-Multifaith Access 17 KTCI (PBS) 18 TST-Government

Programming 19 TST-Government

Programming 20 TST-Educational

Programming 21 TST-24 Hr. Community

Bulletin Board 23 The Weather Channel 25 C-SPAN 26 QVC 80 EVINE Live* 81 Jewelry TV*82 HSN2 96 HSN 97 WCCO (CBS) 99 WUMN (Univision) 100 KJNK (Telemundo) ^104 C-SPAN2* 210 The Justice Network220 WFTC (Bounce TV)*223 WCCO-Decades239 KTCI (TPT) - MN240 KTCA (PBS) Kids243 KTCA (Minnesota)* 244 KTCA (Weather)* 245 KSTC (ThisTV)* 246 KSTC (Me TV)* 247 KSTC (AntennaTV)* 249 KARE 11 WeatherNOW*251 WUCW-GetTV252 KSTP-Heroes & Icons* 253 Grit TV*290 TBN291 EWTN*

401-450 Music Choice599 XFINITY Latino

Entertainment Channel*624 KJNK (Telemundo) ^799 PEG HD801 KEYC-HD802 KTCA HD (PBS)*803 KXPM HD (ION)* 804 WCCO HD (CBS)* 805 KSTP HD (ABC)*807 WFTC HD (MNT)*808 WUCW HD (CW)*809 KMSP HD (FOX)*811 KARE HD (NBC)*812 KSTC HD (IND)*814 HSN HD* 815 QVC HD*859 Government Access912 CSPAN HD937 BMA Black Music

America*990 MCMN992 Public Access1002 KTCA HD1003 HSN HD1004 WCCO-HD1005 KSTP-HD1009 KMSP-HD1010 QVC HD1011 KARE-HD1013 WUMN-LD1015 HSN HD1017 KTCI-HD1021 Jewelry TV1023 WUCW-HD1025 KJNK-LD1027 Jewelry TV1029 WFTC-HD1031 Evine1040 HSN21041 KPXM HD1042 HSN21045 KSTC HD1046 Evine1060 PEG HD1062 PEG HD1070 Government Access1071 Government Access1079 Educational Access1081 Public Access1082 Public Access1083 Public Access1086 Public Access

256/867 Big Ten Network HD 267 FXX271 FS1399 OWN HD692-693 Comcast/

Big Ten Network Xtra 810 WGN HD814 HSN HD 815 QVC HD 820 Travel Channel HD 830 FX HD 833 Hallmark Channel HD 834 Hallmark Movies &

Mysteries HD835 LMN HD 836 Lifetime HD ^840 Nickelodeon HD ^841 The Weather Channel HD ^843 HLN HD 844 Fox News Channel HD 845 MSNBC HD 846 CNBC HD ^847 Fox Business

Network HD ^848 Bloomberg HD ^851 UP HD 852 E! HD853 MTV HD ^854 VH1 HD ^856 BET HD 857 TV One HD860 Comedy Central HD ^861 Cartoon Network HD ^878 FS1 HD 880 Bravo HD ^881 WE tv HD ^884 Investigation

Discovery HD917 truTV HD 919 BBC America HD 922 Oxygen HD ^927 Universal Kids HD963 FSN North + HD1102 TWC HD 1110 FOX News Channel HD1112 CNN Headline News HD 1113 MSNBC HD 1121 CNBC HD 1122 Bloomberg TV HD 1123 FOX Business

Network HD1130 CSPAN31205 ESPN HD1206 ESPN2 HD1207 NBC Sports

Network HD1208 Fox Sports 1 HD

1215 NFL HD1223 Golf Channel HD1243 Velocity HD1250 FS North HD1251 FS North HD1255 Sports Overflow1313 BIG 10 HD1402 A&E HD1403 USA HD1404 TNT HD1405 AMC HD1409 FX HD1410 FXX HD1411 SYFY HD1418 BBC America HD 1420 WGN TV HD1426 TV LAND1428 WE tv HD1430 truTV HD 1435 Comedy Central HD 1444 Investigation

Discovery HD1449 Discovery HD1450 TLC HD1455 Lifetime HD1456 Lifetime Movie

Network HD1457 UP HD1458 Hallmark HD1459 Hallmark Movies &

Mysteries HD1463 Bravo HD1464 OWN HD1465 Oxygen HD 1466 E! HD1471 Animal Planet HD1473 National Geographic HD1478 History Channel HD1484 Food Network HD 1488 Travel Channel HD 1492 HGTV HD1606 MTV HD1607 VH1 HD1612 MTV LIVE HD 1625 BET HD1626 TV One HD 1707 Universal Kids HD 1715 Disney HD 1728 Nickelodeon HD 1734 Cartoon Network HD1742 FreeForm HD1757 MoviePlex

Digital PreferredIncludes Digital Starter

42 GAC 43 Paramount Network53 TCM ^

102 ESPNews 108 Nat Geo WILD 110 Science 112 American Heroes ^113 Destination America 115 fyi,116 Viceland121 DIY 122 Cooking Channel 129 Nicktoons 130 Discovery Family

Channel 131 Nick Jr. 132 Nick 2 ^133 TeenNick 134 Encore Family 135 Disney XD ^137 Disney Junior ^139 MTV Hits 140 MTV2 141 tr3s 142 BET Jams 143 VH1 Classic 144 BET Her 145 Revolt ^148 Fuse150 Encore ^152 Encore Action ^154 Encore Suspense ^156 Encore Classic ^158 Encore Black160 Encore Westerns ^161 Ovation 162 INSP TV163 LOGO 164 IFC 165 Sundance TV167 IndiePlex ^168 RetroPlex ^170 Flix171 Aspire 176 El Rey178 BabyFirst Americas ^179 GSN 180 NFL Network 181/876 NFL Network HD 182 Discovery Life Channel186 Smithsonian Channel 187 BBC World News208/907 Olympics Channel HD211/822 Science HD 257/874 NBA TV HD 260 ReelzChannel ^269 ESPNU 270 Outdoor Channel 272 MLB Network 273 NBA TV

274 CBS Sports Network 275 NFL Network 276 NHL Network 277 Tennis Channel278 Sportsman Channel 294 Impact Network 607 NBC Universo620 FM ^625 Galavision 649 Univision Deportes686 Univision Deportes HD690 NBC Universo HD740 Fox Sports 2746 SEC Network749 NBA TV 821 Destination

America HD 832 TCM HD 837 Disney XD HD ^849 fyi, HD858 Fuse HD 866 Paramount Network HD868 ESPNews HD 869 ESPNU HD 870 Outdoor Channel HD 871 CBS Sports

Network HD 872 NHL Network HD 873 MLB Network HD 882 Viceland HD906 IFC HD 908 Encore HD 914 Sportsman HD916 Tennis Channel HD918 Smithsonian HD921 Galavision HD 924 Nat Geo WILD HD ^925 GSN HD928 Discovery Family

Channel HD929 Disney Junior HD 931 IndiePlex HD ^932 RetroPlex HD ^933 Cooking HD935 Ovation HD960 SEC Network HD1117 BBC World News 1209 Fox Sports 21210 ESPNews HD1217 NHL Network HD1218 NBA TV HD 1219 MLB Network HD1222 Olympics Channel HD1224 Tennis Channel HD 1229 Univision Deportes HD1236 Outdoor Channel HD 1237 Sportsman

Channel HDMN-022

XFINITY® TV^ Secondary Audio Programming (SAP) available • Channels in bold are HD

EXHIBIT 9

EXHIBIT 10

PUBLIC VERSION –


EXHIBIT 11

PUBLIC VERSION –


EXHIBIT 12

Town Square Television PEG

Financial & Operational Assessment

Prepared by: Alexius, LLCVersion: August 2, 2018

EXHIBIT 12

TST Revenue Sources

2

Franchise RelatedRevenue

Amount(2017)

Amount(2016)

Amount(2015)

Total PEG Fees Collected $ 436,019 $ 447,765 $ 413,808

PEG Fees Redistributed to Capital Projects Fund

$ 129,677 $ 134,077 $ 100,798

Total PEG Fees Used to Support Personnel

$ 450,764 $ 383,774 $ 366,915

Intergovernmental Paymentsand Reimbursement‐ FromNDC4

$ 176,076 $ 157,624 $ 150,032

Investment and Other (Production Services)

$ 97,057 $ 113,493 $ 133,711

TOTAL FRANCHISE‐RELATED REVENUES $ 709,152 $ 718,882 $ 697,551

EXHIBIT 12

TST‐ Current Financial Highlights (2017)

3

• TST’s primary source of revenue is from Public, Education, and Government (“PEG”) Support Fees from two franchised cable operators, Comcast and CenturyLink. ‐ Total fees collected was $436,019‐ $129,677 of that amount was transferred to the Capital Projects Fund‐ Assets exceeded the liabilities at year‐end by $1,089,722 (net position)‐ Of that amount, $698,658 (unrestricted net position) may be used for ongoing operations

• The year‐end fund balance was $719,182, a decrease of $121,637 compared to prior year

EXHIBIT 12

TST Revenues

4

$436,019 $447,765

$101,280 $98,328 $94,548$89,930 $104,476 $100,087

$82,923 $68,313 $89,108

$0

$50,000

$100,000

$150,000

$200,000

$250,000

$300,000

$350,000

$400,000

$450,000

$500,000

2017 2016 2015

PEG Fees

Rental Income

ProductionServicesOther

$413,808

EXHIBIT 12

TST‐ Fund Account Balances‐December 31, 2017

5

Fund Account General FundCapital

Projects Fund

Capital Building Projects $ 217,428 $ ‐

Cash Flow $ 79,225 $ ‐

Emergency / Unanticipated Expenditures

$ 97,514 $ ‐

Capital Equipment Grant $ ‐ $ 325,015

TOTAL FUND BALANCE $ 394,167 $ 325,015

EXHIBIT 12

TST‐ Fund Account Balances‐December 31, 2016

6

Fund Account General FundCapital

Projects Fund

Capital Building Projects $ 231,261 $ ‐

Cash Flow $ 79,431 $ ‐


$ 96,209 $ ‐

Capital Equipment Grant $ ‐ $ 433,918

TOTAL FUND BALANCE $ 406,901 $ 433,918

EXHIBIT 12

TST Operating Expenses (2017)

7

Operating Expense TST % of Total Expenses

Salaries/Benefits $ 450,764 76%

Utilities 28,066 2%

GOTW – Independent Contractors 30,384 4%

In‐kind Trade Expenses 23,917 4%

Other 297,208 14%

TOTAL $ 830,879 100%

* Actual operations costs, excludes redistribution of PEG fees to Capital Projects Fund.

EXHIBIT 12


8



Utilities 28,608 6%



Other 57,141 10%

TOTAL $ 514,840 100%


EXHIBIT 12


9



Utilities 26,980 6%



Other 80,672 10%

TOTAL $ 521,943 100%


EXHIBIT 12

TST Operating Expenses

10

$0$50,000

$100,000$150,000$200,000$250,000$300,000$350,000$400,000$450,000$500,000

2017 2016 2015

Salaries

Utilities

GOTW‐ IndContractors

In‐kind TradeExpenses

Other

* Admin‐ Other Spending broken out by expenditure category on next slide.

EXHIBIT 12

TST Administrative Expenses

11

$450,764

$383,774 $366,915

$30,834 $28,074 $27,207

$109,507 $101,222 $93,123

$239,684

$1,770$34,698

$0

$50,000

$100,000

$150,000

$200,000

$250,000

$300,000

$350,000

$400,000

$450,000

$500,000

2017 2016 2015

Salaries

ProgramCost

Other

CapitalOutlay

EXHIBIT 12

TST Capital Needs Assessment (Years 1‐10)

12

$3,429,889

$141,451$580,297

$2,857,502

$179,397

Years 1‐3Years 3‐4Years 5‐6Years 7‐8Years 9‐10

Note: Total Capital Assessment Program amount‐ $7,188,545. Program was created during 2015, but does not appear to have been implemented as of year‐end 2016.

EXHIBIT 12

TST‐ Capital Projects & Planning (2017)

13

• Two 2017 capital projects completed: 1) high definition upgrade of production equipment installed on the mobile production truck (the total cost was shared with the NDC4 Cable Commission, with this TST paying 50% of the total equipment cost), and 2) external building maintenance & repairs, including siding, paint, and signage. TST also replaced six office computers and one master control computer during 2017.

• TST has a considerable list of material deferred video and building‐related capital projects in planning, and has completed or is anticipating the following:

• Capital projects to replace obsolete video equipment• Upgrade to a fully high definition production facility• Facility upgrades will require current and future fund balance accruals

over the next several years

EXHIBIT 12

Capital Outlay (TST)

14

$85,987

$12,774

$34,698

$1,770

$239,684

20132014201520162017

EXHIBIT 12

15

TST PROGRAMMING OVERVIEW

The following analysis relates to the estimated operating costs for:

• Channel 14 – Community staff produced community programming

• Channel 15 – Public Access• Channel 16 – Multi‐faith• Channel 18 – Government• Channel 19 – Government• Channel 20 – Education• Channel 21 – 60% Community Bulletin Board;

40% Live Events Programming

EXHIBIT 12

TST Programming (Summary ‐ All Channels)

16

Channel First Run Programs‐ #

of runs

First Run Programs‐ # of hours

Total Numberof Hours‐ first

run and replays

Annual Cost‐First Run

Programming (Total Cost)

Year‐end 2013

Ch 14‐ Community Staff Produced Prof.Programming

174 195 8,736 $ 229,746

Ch 15‐ Public Access 373 328.5 8,736 $ 84,917

Ch 16‐Multi‐faith 622 507.5 8,736 $ 141,604

Ch 18‐ Government 22 236 8,736 $ 78,288

Ch 19‐ Government 97 114 8,736 $ 345,179

Ch 20‐ Education 157 160 8,736 $ 84,843

Ch 21‐ 60% Community Bulletin Board; 40% Live Events

138 276 3,495 $ 183,213

• The cost to provide programming “total expenditures” for each type of local programming related to operations for year‐end 2013.

EXHIBIT 12

TST Programming (Cost Per Program ‐ First Run)

17

Channel First Run Programs‐# of runs

Annual Cost‐First Run

Programming (Total Cost)

Year‐end 2013

Cost per Program‐First Run

Programming

Cost Per Channel as Percent (%) of Total

Annual Cost


174 $ 229,746 $ 1,320 20.02%

Ch 15‐ Public Access 373 $ 84,917 $ 228 7.40%

Ch 16‐Multi‐faith 622 $ 141,604 $ 228 12.34%

Ch 18‐ Government 22 $ 78,288 $ 3,559 6.82%

Ch 19‐ Government 97 $ 345,179 $ 3,559 30.07%

Ch 20‐ Education 157 $ 84,843 $ 540 7.39%


138 $ 183,213 $ 1,328 15.96%

• The cost to provide programming “total expenditures” for each type of local programming for the year‐end 2013.

EXHIBIT 12

TST Programming (Cost Per Program Hour‐ First Run)

18

Channel Programs‐ (total for all first‐run

hours)Total Hours

Prog rams‐(includes first‐

run and replays)

Total Hours

Programs‐Percent (%) of

first‐runprogram hours

to total program hours

Cost for first‐run hours as percent (%) of Total Annual 2017 Costs‐$830,789


194 8,736 .022 $ 85,868

Ch 15‐ Public Access 329 8,736 .037 $ 145,620Ch 16‐Multi‐faith 508 8,736 .058 $ 224,849Ch 18‐ Government 236 8,736 .027 $ 104,457Ch 19‐ Government 114 8,736 .013 $ 50,458Ch 20‐ Education 160 8,736 .018 $ 70,818


336 3,495 .096 $ 148,719

Total 1,877 55,911 .033 $ 830,789

• The cost to provide programming utilizing “total expenditures” for year‐ended 2017 divided by each type of local programming operations for year‐ended 2013.

EXHIBIT 12

2017 Cost & Percentage of First‐Run Programming vs. Re‐Run Programming

First‐RunProgramming‐ Total AnnualCost

Re‐RunProgramming‐ Total AnnualCost

$27,416

$802,272

19

First‐RunProgramming‐ PercentageTotal AnnualCostRe‐RunProgramming‐ PercentageTotal AnnualCost

3.30%

96.70%

EXHIBIT 12

TST‐ Needs Assessment Capital Recommendation Summary

20

• TST committed to a capital program, but as of year‐ended 2016 had not materially engaged on this program.

• The Needs Assessment, now almost three years old, called for a ten‐year capital improvement program at an overall cost of $7,188,545 with an initial spend in years one and two of the program of $3,429,899.

• The plan calls for additional replenishment and replacement (projected for years 7‐8) in the amount of $3,758,646.

EXHIBIT 12

TST‐ Needs Assessment Findings

21

• Much of the capital equipment in the second replenishment program is for the same equipment replaced in years one and two. This is materially different from capital spend practices and patterns over the prior ten years.

• The capital equipment program suggested in the Needs Assessment is significantly overstated when compared to prior capital purchases.

• The capital request is not consistent with the value of the programming produced, as most programming is comprised of reruns.

EXHIBIT 12

EXHIBIT 13

NDC4 Financial & Operational Assessment

Prepared by: Alexius, LLC Version: August 2, 2018

EXHIBIT 13

NDC4 Revenue Sources

2

Franchise Related

Revenue

Amount (2017)

Amount (2016)

Total Franchise Fees Collected (Paid to Commission)

$ 1,188,227 $ 1,142,093

Franchise Fees Redistributed to Member Communities

$ 297,057 $ 285,523

Total Franchise Fees Used to Support Commission Personnel

$ 428,390

$ 489,270

Intergovernmental Reimbursement $ 34,689 $ 35,345

Investment and Other $ 6,135 $ 6,297

TOTAL FRANCHISE-RELATED REVENUES

$ 1,229,051

$ 1,183,735

EXHIBIT 13

NDC4- General Fund Account Balances-December 31,

3

Fund Account

2017

2016

Special Project Fund $ - $ 23,000

Cash Flow $ 612,037 $ 572,512


$ 138,380 $ 178,251

Compensated Absences $ - $ 25,770

Ensuing Year’s Budget Deficit

$ -

$ 56,168

TOTAL FUND BALANCE

$ 750,367

$ 855,701

EXHIBIT 13

4

NDC4- Financial Highlights (2017)

• The Commission’s primary source of revenue is from franchise fees. For 2017, total fees collected were $1,188,227.

• The assets and deferred outflows of the Commission exceeded the liabilities and deferred inflows at the end of 2017 by $525,671 (net position).

• NDC4 used some of its reserves for significant capital equipment projects to replace obsolete equipment and software, and will continue utilizing reserves in upgrading production capabilities to high definition.

• 2017 capital projects included replacement of five office computers and work station equipment, replacement of computer and A/V equipment in one edit suite, replacement of the exterior building sign face, and the high definition upgrade of production equipment installed on the mobile production truck. (The total cost was shared with TST, with NDC4 paying 50% of the total equipment cost.)

EXHIBIT 13

5

NDC4 Cash Flow (Less Outstanding Liabilities)

•Total Fund Balance Reported (less non-financial capital assets and certain liabilities):

•Fund balance reported for year-end 2017 was $750,367 ($157,905 was included as non-financial assets, $382,601 included as deferred liabilities not due and payable in current year) •Fund balance reported for year-end 2016 was $855,701 ($32,378 was included as non-financial assets, $369,717 included as deferred liabilities not due and payable in current year)

•Net result of governmental activities at year-end 2017 and 2016 was $525,671 and $518,362, respectively.

EXHIBIT 13

Capital Outlay- Equipment (NDC4)

6

$17,215

$53,148

$61,545

$23,378

$263,012

20132014201520162017

EXHIBIT 13

7

NDC4 CASH AVAILABLE (assumes no redistribution of franchise fees)

Unrestricted portion of cash available: •2017 - $367,766 is unrestricted and available to meet the Commission’s ongoing operations

•2016 - $485,984 is unrestricted and available to meet the Commission’s ongoing operations

(If franchise fees were not redistributed to member communities, NDC4’s available cash year-end 2017 and 2016 would have been $664,823 and $771,507, respectively)

EXHIBIT 13

NDC4 Operating Expenses (2017)

8

Operating Expense

NDC4

% of Total Expenses


City Payout 297,057 22%

Legal/ Consult 50,686 4%

Office Rent 101,280 8%

Video / Production / Master Control 121,978 9%

Capital Outlay- Equipment 263,012 20%

Other 70,588 5%

TOTAL

$ 1,332,991

100%

* Actual operating costs include redistribution of franchise fees to communities.

EXHIBIT 13

NDC4 Operating Expenses (2016)

9

Operating Expense

NDC4

% of Total Expenses


City Payout 285,523 25%

Legal/ Consult 30,730 3%

Office Rent 98,328 9%

Video / Production / Master Control 105,520 9%

Capital Outlay- Equipment 23,778 2%

Other 96,679 9%

TOTAL

$ 1,129,828

100%

* Actual operating costs include redistribution of franchise fees to communities.

EXHIBIT 13

NDC4 Administrative Expenditures

10

$0

$100,000

$200,000

$300,000

$400,000

$500,000

$600,000

2017 2016

SalariesCity PayoutRentsVideo ProdCapital OutlayOther

* Admin- Other Spending broken out by expenditure category on next slide.

EXHIBIT 13

City Payouts- By Year (NDC4)

11

$258,828

$263,685

$274,457

$285,523

$297,057 20132014201520162017

EXHIBIT 13

NDC4 OPERATING REVENUES AND EXPENSES (LESS ANNUAL REDISTRIBUTION PAYMENTS)

12

2017 2016

Revenues: Franchise Fees Intergovernmental Reimbursement Other Total

1,188,227 34,689 6,135 $ 1,229,051

1,142,093 35.345 6,297 $ 1,183,735

Expenditures: Administration Expenditures Government Television Network Expenses Redistribution Payment to Cities Capital Outlay Total

651,724 121,198 297,057 263,012 $ 1,332,991

715,007 105,520 285,523 23,778 $ 1,129,828

Net Income (loss) - Current $ (103,939) $ 53,907

Eliminate Redistribution Payments to Cities $ 297,057 $ 285,523

Net Income – No Redistribution $ 193,118 $ 339,430

Eliminate Interco Transfers & In-kind (Related Party) $ 149,783 $ 140,381

Net Income – No Intercompany Transfers (Related Party) $ 342,901 $ 479,811

EXHIBIT 13

comcast of st. paul, inc.’s response to: northern dakota ......renewal proposal for a cable...

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