com ops wfm_health_presentation
DESCRIPTION
A brief overview of how we help Healthcare organisations enhance patient & client care through an efficient and well supported workforce.TRANSCRIPT
Enhancing Patient Care through an Efficient and Well Supported Workforce
Workforce Management Solutions
The Value of Experience
ComOps WFM
Founded in 1972
ComOps’ Workforce
Management Solutions are built
on a simple premise: best fit,
lowest cost, least risk
Leading edge functionality
Delivering a competitive
advantage through technology
Branches in Australia and New
Zealand
Quality Accredited Company
Government Endorsed Supplier
Microsoft Gold Partner
Selected WFM Clients
Integrated Workforce Management
Microster Base including
Costing Engine
Attendance Management
Employee Self Service
Analytics
Mobility – MyRoster
Fatigue Management
Satellite
Activity/Task Manager
Occupational Health and
Safety
Learning Management
The ComOps Workforce
Management solution suite is
made up of 10 modules;
Integrated Workforce Management
Microster Workforce Management
Permanent, Casual, and Contract
Resources (including VMOs)
Overtime Management
Leave Management
Absence Management
Attendance Management
Fatigue Management
What-if Modelling
Analytics
Microster Workforce Management
Award Interpretation Time & Attendance
Microster has an optional Time and Attendance module that can be integrated with most access control systems (proximity and biometric devices)
Attendance can be tracked with tolerance thresholds to monitor planned versus actual attendance and integrated to payroll
Microster Workforce Management
Self Service Self Rostering
Leave Planning
Microster Workforce Management
Budget Management Automated Timesheets
The Roster Builder module is designed for planning rosters These planned rosters can then be saved as Live rosters for What-if Analysis
Actual rosters worked can be tracked to compare the Planned versus Actual versus Budget rosters
Microster Workforce Management
HR & Payroll Integration Model Microster Mobility ”MyRoster”
The Microster Mobility application allows employees to view their published rosters, clock in/out of the workplace, and review any messages regarding changes to their roster on mobile devices; such as smart phones and tablets
MICROSTER SYSTEM
Triggered, manual or autoscheduled
Grades, Rates &
Calendars
Organisation Delegations
Employee Details
Training, Skills Leave
Automated Scheduling v Manual Scheduling
Benefits of Workforce Management Solutions
0%
25%
50%
75%
100%
Schedulilng accuracy (Schedules that don’t require modification)
Workforce capacityutilization
Time and attendancesystem is integrated
with schedulilng system
WFM softwareintegrated with payroll
or other core HRsystems
WFM data is intgratedwith business
perfomance data
Individual and teamperformance data used
in scheduling
Per
cen
tage
of
resp
on
den
ts,
n=1
63
Automated Scheduling
Manual Scheduling
86%
79%
84%
78% 73%
20%
66%
28%
46%
15%
44%
23%
Source: Aberdeen Group, June 2012
Benefits of Workforce Management Solutions
Efficiently and accurately allocate part time, full time, casuals, contractors & Multi contract staff,
ensuring correct resource allocation with the right skills mix and the right number of resources
required to enhance patient care
Map data interface across dependant systems such as Patient Dependency and HRIS Systems
to enable continuous alignment of workforce to clinical workload requirements
Build rosters with fatigue, cost, budget and need in mind further enhancing safety and care for
staff and patients
Reduce time to plan and allocate staff to cater for day to day operations so highly qualified and
skilled staff can focus on patient care and service level requirements, instead of creating and
managing manual rosters, budgets, forecasts and shift placements
Reduced Payroll and HR administration costs by automating the interface of actual time worked
with allowances / shift changes / overtime etc, with an Audit trail on all rostered hours from
budgeting to planning to actual
Virtually unlimited award and EBA interpretation inclusive ensuring full compliance and accurate
payroll
Microster for Health Can Help Organisations Balance Costs with Quality Care
Complex Rostering Realised and the elimination of white boards and spread sheets
Enhancing patient care through an efficient and well supported workforce
Contact Details
Thank you for your interest in Microster and the ComOps WFM Suite
To learn more about how ComOps can help your organisation save
costs, time and effort whilst improving patient care and worker
satisfaction, please contact ComOps’ Healthcare specialist today
David Batson
Client Executive – Healthcare
ComOps Workforce Management Solutions
Ph: 1300 853 099 (ext 2056)
Mob: +61 403 513 355
Email: [email protected]
www.comopswfm.com AUS: 1300 853 099 | NZ: 0508 266 677 | INT: +61 2 9923 8000 SYDNEY | MELBOURNE | BRISBANE | NEWCASTLE | AUCKLAND