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Columbus Public Health Training Curriculum Plan - 2013
HUMAN RESOURCES OFFICE/OFFICE OF WORKFORCE DEVELOPMENT SUBJECT: Columbus Public Health (CPH) Training Curriculum Plan
Annex of the CPH Workforce Development Plan
SCOPE: Columbus Public Health, All Staff
TOTAL NUMBER OF PAGES: 55
REVIEW FREQUENCY: Annually
ORIGINAL DATE ADOPTED: 07/08/2013
LATEST EFFECTIVE DATE: 07/03/2013
REVIEW/REVISION DATE(S): 05/21/2012
PRIMARY AUTHOR(S): Beth Ransopher
BOARD OF HEALTH APPROVAL DATE: N/A
REFERENCE NUMBER: N/A
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SIGNATURE PAGE: Endorsement: Training Curriculum Plan We hereby endorse the Columbus Public Health (CPH) Training Curriculum Plan, as a part of CPH’s Workforce Development Plan on behalf of the City of Columbus. The CPH Training Curriculum Plan shall be used as the training and curriculum schedule which lists all trainings by subject matter, training descriptions and competencies being met. ______ _______ ___7__/__3____/_13_____ Teresa Long, MD, MPH Date Health Commissioner ______ _______ ___7___/__3____/__13___ Mysheika Williams Roberts, MD, MPH Date Assistant Health Commissioner/Medical Director ______ _______ ___7___/__3____/_2013___ Nancie Bechtel, RN, BSN, MPH Date Assistant Health Commissioner/Chief Nursing Officer ______ _______ ___7___/__3____/__13____ Roger Cloern Date Assistant Health Commissioner/Chief Operations Officer
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RECORD OF CHANGES TO THE PLAN:
DATE WHAT IS CHANGED NAME SIGNATURE
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TABLE OF CONTENTS:
Topic Page
Title Page 1
Signature Page 2
Record of Changes to the Plan 3
Table of Contents 4
Overview 5 - 6
Training and Curriculum Plans 7
Priority 1: Communications and Public Information 7 - 12
Priority 2: Continuous Quality Improvement 13 - 16
Priority 3: Emergency Preparedness 17 - 25
Priority 4: General 26 - 31
Priority 5: Leadership University 32 - 35
Priority 6: New Employees 36 - 40
Priority 7: Nursing 41 - 45
Priority 8: Occupational Health and Safety 46 - 48
Priority 9: Professional Competencies 49 - 51
Priority 10: Supervisor Toolbox 52 - 54
Conclusions 55
Citations 55
Plan Maintenance and Point of Contact 55
Contributors 55
Appendices 55
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OVERVIEW Introduction
This document provides a comprehensive training and curriculum plan for all employees of Columbus Public Health (CPH). The Training Curriculum Plan is a roadmap for CPH to accomplish the priorities set forth by the mission and vision of the organization, identified strategies and documented gaps. The priorities for the CPH Training Curriculum Plan were selected from departmental, city, regional and state requirements, discipline specific priorities and continuing education requirements. The trainings selected within the priorities were determined using staff training assessment results, identified needs after meeting with subject matter experts throughout the department and lessons learned from past exercises and real events. The CPH Training Curriculum Plan serves as an annex to the CPH Workforce Development Plan (1). Both documents address the documentation requirements for Accreditation Standard 8.2.1: Maintain, implement and assess the health department workforce development plan that addresses the training needs of the staff and the development of core competencies. (2) The CPH training program is administered by the Office of Workforce Development located in the Human Resources Office. The training agenda described in this plan is a flexible yet binding document for the department. The Training Curriculum Plan is a comprehensive representation of the natural progression by which CPH will maintain and improve public health skills and competencies to ensure a capable, competent, well-trained and prepared public health workforce.
The CPH Training Curriculum Plan is divided into sections highlighting a “Priority”, or public health discipline, which are the identified top training areas for CPH documented in the CPH Workforce Development Plan.
Each priority includes the following sub-sections: a background description, roles and responsibilities, as well as collaborative efforts and training resources. Some priorities also include an improvement plan section documenting past drills and exercises and the identified gaps to further define an exercise schedule. Also within each priority is a matrix detailing the training, intended completion date, audience and benchmark, as well as the competency and or discipline the training meets. There are two appendices to this Plan for the areas of continuous quality improvement and emergency preparedness which further explains the trainings, audience, objectives, delivery methodology and tracking for those priorities.
Plan Layout
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OVERVIEW Plan Layout, Within each priority training matrix is a competency and discipline column which is a
crosswalk of how efforts may accomplish requirements in several areas. The public health competences noted are from the Council on Linkages Public Health Core Competencies and the disciplines noted are from the ten priority areas used in this document. The following list will be used to complete the ‘Competency and Disciplines Met’ column in each training priority area:
Public Health Competencies (noted as ‘PHC’)
Disciplines (Plan Priorities) (noted as ‘DP’)
Analytical/Assessment Communications and Public Information
Policy Development/Program Planning Continuous Quality Improvement
Communication Emergency Preparedness
Cultural Competency General
Community Dimensions of Practice Leadership University
Public Health Sciences New Employees
Financial Planning and Management Nursing
Leadership and Systems Thinking Occupational Health and Safety
Professional Competencies
Supervisor Toolbox
continued
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TRAINING AND CURRICULUM PLANS
Priority 1: Communications and Public Information Background
Maintaining communications within and between organizations ensures compliance with the National Incident Management System as well as ensuring interoperability on a daily basis and during an emergency event. Public Information involves developing, coordinating and disseminating information to the public, coordinating officials and responders across all jurisdictions and disciplines through alerts, warnings and notifications. The continuous flow of information is critical to maintaining open lines of communication with public health staff, the medical community and the public at large. The Communications and Public Information trainings and exercises were chosen based upon:
CPH Strategic and Operational Plan;
CPH Workforce Development Assessment Summary Results Report;
Identified gaps in training;
Corrective actions and lessons learned from exercise and real-world event improvement plans;
The addition of new technology. Improvement Plan (IP)
Past improvement plan actions that relate to this priority:
Proper use of tactical communication equipment during public health response emergencies;
Continue to test Central Ohio Health Alert Network (COHAN) as a means to notify staff and volunteers, more training on use of Incident Command System (ICS), and additional training for the multi-agency radio communication system (MARCS);
Create categories for notifications; discuss pathways of communication with other first responder agencies and high risk populations; and examine personnel procedures;
Increase success rate of staff accessing their computer desktops from a remote location away from the office (Terminal Services Drills);
Improve Ohio Public Health Communication System (OPHCS) response rates;
Encourage MARCS radio refresher training for food inspectors to use while inspecting food vendors at college football games and at large events where food is served;
Ensure documents and press releases created by staff are culturally appropriate and contain well written content.
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Priority 1: Communications and Public Information, con’t
Trainings and Exercises
The following trainings and exercises have been identified for this priority:
Training Course Title Intended Completion Date
Audience & Benchmark Competencies and Disciplines Met
Central Ohio Health Alert Network (COHAN) Team/Group Leader Training
As needed Train and provide updates to identified members of the Joint Information Team, COHAN team and group leaders.
PHC: communication, leadership and systems thinking DP: emergency preparedness
COHAN Training As needed Provide training to all new CPH employees.
PHC: communication DP: emergency preparedness, new employees
Creating Culturally Appropriate Materials
November 14, 2012
Available to all CPH staff who develop educational materials.
PHC: communication, cultural
Crisis and Emergency Risk Communication Plan (CERC) Plan Training
October 2013 Annually
100% of identified CPH staff from policy group, division directors and OEP.
PHC: communication, cultural, community dimensions, leadership and systems thinking, policy development and program planning DP: emergency preparedness
Health Marketing Basics – Four P’s
2014 - Available for all staff who develops materials and want to create good messages.
PHC: communication, cultural
MARCS Basic Training
- May 2013 - Ongoing annually (Spring)
- New CPH staff in public information positions and who may serve in an ICS command and general staff position. - POD Staff, PIT members and identified partners will be trained to use MARCS radios.
PHC: communication, leadership and systems thinking DP: emergency preparedness, new employees
MARCS Refresher - March 4, 2013 - Summer 2013 - Ongoing semi-annually (Winter and Summer)
CPH staff previously trained on MARCS radios will attend a MARCS Refresher course.
PHC: communication, leadership and systems thinking DP: emergency preparedness
Motorola 2-way Radio Just in Time (JIT) Training
- Conduct JIT for each event - Ongoing All Year - April 1, 3, 8, 10, 15 2013
JIT training will be provided prior to events and exercises.
PHC: communication DP: emergency preparedness
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Priority 1: Communications and Public Information, con’t Training Course Title Intended
Completion Date Audience & Benchmark Competencies and
Disciplines Met
NIMS Communication Management (IS-704)
As needed Identified CPH personnel complete online self-study course.
PHC: communication, cultural, community dimensions DP: emergency preparedness
OhioTRAIN Training As needed CPH staff will receive training on how to use OhioTRAIN to track training.
PHC: communication
OPHCS Alert Training On-going as needed
Training for new CPH staff, as well as community partners receiving an OPHCS license who are unable to attend the ODH-sponsored alert training.
PHC: communication DP: emergency preparedness, new employees
OPHCS Refresher September 2013 CPH staff with an OPHCS license will receive refresher training.
PHC: communication DP: emergency preparedness
Plain Language Writing November 7, 2012
Available for all staff who develop educational and promotional materials.
PHC: communication, cultural
PowerPoint Development and Design Training
Fall 2013 or 2014 Available to all CPH staff who develops presentations and want to enhance their design skills.
PHC: communication, cultural
Public Information Systems (IS-702)
As needed
100% of identified CPH staff from mid-level management to command and general staff; public information team members will complete online self-study course.
PHC: communication, cultural, community dimensions, leadership and systems thinking DP: emergency preparedness
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Priority 1: Communications and Public Information, con’t
Exercise Title Intended Completion Date
Audience & Benchmark Competencies and Disciplines Met
Drill: COHAN Alerts
First Wednesday of each quarterly month (January, April, July, and October)
85% of CPH staff registered on the COHAN system will confirm receipt of random quarterly test messages.
PHC: communication DP: emergency preparedness
Drill: COHAN alerts - SNS Responder
Mobilization
Quarterly (January, April, July and October)
85% of identified SNS POD Team members will confirm receipt of random tests for mobilization from the COHAN system.
PHC: communication, community dimensions DP: emergency preparedness
Drill: Homeland Security Region (HS4) Radio
Monthly CPH will confirm receipt of at least 80% of the random monthly HS4 radio checks conducted by the Ohio Department of Public Safety.
PHC: communication, community dimensions DP: emergency preparedness
Drill: MARCS Radio Message Receipt from ODH
Monthly CPH will confirm receipt of at least 75% of the random monthly MARCS radio checks conducted by ODH.
PHC: communication, community dimensions DP: emergency preparedness
Drill: MARCS Radio Tests
Monthly CPH will monthly test the use of the MARCS radios and receive a 75% response rate.
PHC: communication DP: emergency preparedness
Drill: OPHCS Message Receipt from ODH
Monthly
75% of CPH staff with OPHCS licenses will confirm receipt of high, medium and low priority OPHCS messages sent by ODH within allotted timeframe.
PHC: communication, community dimensions DP: emergency preparedness
Drill: OPHCS Test Alerts Monthly
CPH will conduct monthly test alerts to all OPHCS users and receive at least a 75% response rate within the specific time limit.
PHC: communication, community dimensions DP: emergency preparedness
TTX: Crisis Communication Internal PIT Team
November 2013
CPH’s Public Information Team will test appendices from the Crisis Communication Plan. May include call downs, internal hotline setup, etc.
PHC: communication, cultural, policy development and program planning DP: emergency preparedness
Drill: Terminal Services (Remote Access)
May 2012 November 2012 Semi-Annually
100% of CPH staff with a Terminal Services license will access desktops (from a remote location) and formally evaluate its capabilities.
PHC: communication DP: emergency preparedness
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Priority 1: Communications and Public Information, con’t
Exercise Title Intended Completion Date
Audience & Benchmark Competencies and Disciplines Met
Tabletop: Infectious Disease Emergency Response (IDER) Plan
TBA 2015
80% of identified CPH staff (policy group, epidemiologists, nurses, sanitarians, emergency preparedness and others) will participate.
PHC: analytical/assessment, policy development and program planning, communication, community dimensions, public health sciences, leadership and systems thinking DP: continuous quality improvement, emergency preparedness, nursing, occupational health and safety
TTX: Medical Countermeasure Distribution and Dispensing
April or July 2014 Conduct a Medical Countermeasure Distribution and Dispensing tabletop exercise with the Ohio Central Region. Test the CPH/FCPH Tactical Communications Plan. The following functions will be tested: redundancy/back-up communication systems, communication networks (equipment/hardware) between command and management locations and support agencies.
PHC: analytical/assessment, policy development and program planning, communication, community dimensions, public health sciences, leadership and systems thinking DP: continuous quality improvement, emergency preparedness, nursing, occupational health and safety
Full Scale: Medical Countermeasure Distribution and Dispensing
June 2015 Conduct a Medical Countermeasure Distribution and Dispensing full scale exercise with the Ohio Central Region. Test the CPH/FCPH Tactical Communications Plan. The following functions will be tested: redundancy/back-up communication systems, communication networks (equipment/hardware) between command and management locations and support agencies.
PHC: analytical/assessment, policy development and program planning, communication, community dimensions, public health sciences, leadership, systems thinking DP: continuous quality improvement, emergency preparedness, nursing, occupational health safety
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Priority 1: Communications and Public Information, con’t Roles and Responsibilities
The following people from CPH will have roles and responsibilities in the Communications and Public Information priority:
Brenda Davis, Office of Emergency Preparedness
Leslie diDonato, Office of Emergency Preparedness
Drew Downing, Office of Emergency Preparedness
Mike Fielding, Office of Emergency Preparedness
Ann Luttfring, Office of Public Affairs and Communications
Joe McCann, CPH Support Services
Mike McNutt, Office of Emergency Preparedness
Penny Mills, Office of Emergency Preparedness
Jayne Moreau, Office of Public Affairs and Communications
Beth Peters, Office of Emergency Preparedness
Beth Ransopher, Human Resources Office and Office of Emergency Preparedness
Jose Rodriguez, Office of Public Affairs and Communications
Josh Watters, CPH Support Services
Ryan Younge, Office of Emergency Preparedness
Collaboration
Additional Training Resources
CPH will collaborate with the following local partner agencies:
Amber Breedlove, Franklin County Public Health
Susan Brumm, Ohio Department of Health
Randy Carver, Franklin County Public Health
Tessa Fite, Franklin County & Columbus Medical Reserve Corps
Mitzi Kline, Franklin County Public Health
Kelly McGuire, Franklin County Emergency Management & Homeland Security
The following organizations and academic institutions have certification, training and online self-study programs available in the areas of Communications and Public Information:
Central Ohio Public Information Network
City of Columbus Communications Unit
Citywide Training and Development
Federal Emergency Management Agency
Franklin County Emergency Management & Homeland Security
Ohio Department of Health
Ohio Emergency Management Agency
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Priority 2: Continuous Quality Improvement Background Quality Improvement (QI) is a systematic approach to assessing processes and improving
them on an ongoing basis. Columbus Public Health is committed to improving quality in all of its services, processes and programs. QI is also a critical part of the public health accreditation process. In order to accomplish this priority, a formal training structure is necessary to lead and guide these efforts. For a more comprehensive listing of the Quality Improvement Training Plan see Appendix A: Continuous Quality Improvement Training Plan. This provides a more detailed description of identified trainings for the years 2012 - 2015.
The Continuous Quality Improvement trainings were chosen based upon:
CPH Strategic and Operational Plan;
CPH Workforce Development Assessment Summary Results Report;
Establishing continuous quality improvement (CQI) as a priority for the department;
Complementing the CPH Quality Improvement Plan (3);
Recognizing improvements and maintaining a culture of quality within the department.
Training Courses The following training courses have been identified for the Continuous Quality
Improvement (CQI) priority:
Training Course Title Intended Completion Date Competencies and Disciplines Met
CQI in Public Health: The Fundamentals (Module 1 of 3)
- Ongoing - Available online
PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking DP: new employees
CQI in Public Health: The Fundamentals (Module 2 of 3)
- Ongoing - Available online
PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking DP: new employees
CQI in Public Health: The Fundamentals (Module 3 of 3)
- Ongoing - Available online
PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking DP: new employees
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Priority 2: Continuous Quality Improvement, continued
Training Course Title Intended Completion Date Competencies and Disciplines Met
Performance Management Dashboard Training
- Ongoing - Provided one on one when
needed
PHC: analytical/assessment, policy development and program planning, public health sciences, financial planning and management, leadership and systems thinking
Introduction to CQI Principles & PDSA Process – Part 1
January 30, 2012 PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking
CQI Project Selection and Implementing Successful Teams
February 14, 2012 PHC: analytical/assessment, policy development and program planning. public health sciences, leadership and systems thinking
Introduction to CQI Principles & PDSA Process – Part 2
March 7, 2012 PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking
Implementing Successful CQI Teams
March 28, 2012
PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking
CQI Teams at CPH Ongoing with all new QI teams PHC: analytical/assessment, policy development and program planning, public health sciences
CQI Customer Focus: Identifying Customer Needs & Expectations
May 23, 2013 PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking DP: Supervisor Toolbox
Advanced CQI Training September 19, 2013 PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking DP: Leadership University
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Priority 2: Continuous Quality Improvement, continued
Training Course Title Intended Completion Date Competencies and Disciplines Met
Logic Models November 13, 2013 PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking DP: Supervisor Toolbox
National CQI Certificate When available PHC: analytical/assessment, policy development and program planning, public health sciences
CQI Tool Time: Flowcharts, Fishbones & 5 Whys
2014 PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking
How to Mentor CQI Projects 2014 PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking
CQI “In A Minute” In Service Trainings
2014 PHC: analytical/assessment, policy development and program planning, public health sciences
CQI External Community Mentoring Group & CQI Community Mentoring Pool
2015 PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking
How to Develop Good Survey Questions
2015 PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking
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Priority 2: Continuous Quality Improvement, con’t Roles and Responsibilities
The following CPH staff will have roles and responsibilities in the Continuous Quality Improvement priority:
Columbus Public Health Quality Team
Laurie Dietsch, Office of Planning and Accreditation
Dr. Teresa Long, Health Commissioner
Beth Ransopher, Human Resources Office and Office of Emergency Preparedness
Renee Shalosky, Clinical Quality Improvement
Mike Smeltzer, Office of Planning and Accreditation
Collaboration CPH will collaborate with the following local partner agencies:
National Association of County and City Health Officials
Ohio Department of Health
Joanne Pearsol, Ohio State University, Center for Public Health Practice
Beth Pierson, Franklin County Public Health
Melissa Sever, Ohio State University, Center for Public Health Practice
Additional Training Resources
The following organizations and academic institutions have certification and online self-study training programs available in the area of Continuous Quality Improvement:
American Society for Quality (Quality Improvement Associate Certification, Quality Process Analyst Certification)
A National Association for Healthcare Quality (Certified Professional in Healthcare Quality
International Society for Performance Improvement
Ohio Public Evaluators Group
The Ohio State University, College of Public Health
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Priority 3: Emergency Preparedness Background Columbus Public Health is committed to prepare for and address bioterrorism, other
outbreaks of infectious disease and other public health threats and emergencies at the city, county and regional public health level. The priorities for the Emergency Preparedness discipline were selected from local, regional, state and federal requirements, needs assessments, and lessons learned from past exercises and real events. For a more comprehensive listing of the emergency preparedness training plan see Appendix B – CPH Emergency Preparedness Training & Safety Matrix Courses of Study. This provides a more detailed description of identified trainings for the years 2012 - 2015.
The Emergency Preparedness training courses and exercises were chosen based upon:
CPH Strategic and Operational Plan;
CPH Workforce Development Assessment Summary Results Report;
After action report results from past exercises and real world events;
Public Health Emergency Preparedness grant priorities;
Ongoing safety and health training courses required for all new and existing CPH employees.
Improvement Plan (IP) Past improvement plan actions that relate to this priority:
June 27, 2012 – Bio Detection System Full Scale Exercise: continue training and exercising on use of Unified Command; Medical Counter Measures Plan and ERP Plan in response to the US Postal Service.
June 29 – July 8, 2012 – Operation: The Heat Is On Real-Time Event: continue to prepare for, test and implement measures for extreme heat, and power outages.
July 17, 2012 – Multi-jurisdictional BioWatch Full Scale Exercise: continue testing the activation of the Department of Operations Center (DOC) and multi-jurisdictional coordination between responding partners including the Cities of Cleveland and Cincinnati.
July 24, 2012 - January 1, 2013 - Operation: Gettin’ Shiggi Widdit Real-Time Event: continue testing which ICS positions should be activated during an infectious disease outbreak investigation according to the Infectious Disease Emergency Response Plan.
August 21, 2012 - August 24, 2013 - Fire at Summit Park Apartments Real-Time Event: strengthen training for nurses and sanitarians regarding shelters and coordination efforts with the American Red Cross of Greater Columbus.
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Trainings and Exercises
Priority 3: Emergency Preparedness The following training courses and exercises have been identified for this priority:
Training Course Title Intended Completion Date
Audience & Benchmark Competencies and Disciplines Met
Introduction to ICS (ICS-100) January 2012 April 2012 July 2012 October 2012 As needed
100% of all new CPH staff from entry level to command and general staff within three months of hire.
PHC: communications, community dimensions, public health sciences, leadership and systems thinking DP: communications, new employees
ICS for Single Resources and Initial Action Incidents (ICS- 200)
As needed 100% of identified CPH staff from front line supervisors to command and general staff within six months of hire.
PHC: analytical/assessment, communications, community dimensions, public health sciences, leadership and systems thinking DP: communications, new employees
Intermediate ICS (ICS-300) As needed 100% of identified CPH staff from mid-level management to command and general staff
PHC: analytical/assessment, communications, community dimensions, policy development and program planning, public health sciences, leadership and systems thinking DP: communications
Advanced ICS (ICS-400) As needed 100% of identified CPH staff in the command and general staff
PHC: analytical/assessment, communications, community dimensions, policy development and program planning, public health sciences, leadership and systems thinking DP: communications
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Priority 3: Emergency Preparedness, con’t
Training Course Title Intended Completion Date
Audience & Benchmark Competencies and Disciplines Met
Introduction to NIMS (IS- 700) February 2012 May 2012 August 2012 November 2012 As needed
100% of all new CPH staff from entry level to command and general staff within three months of hire.
PHC: communications, community dimensions, policy development and program planning, public health sciences, leadership and systems thinking DP: communications, new employees
Multi-Agency Coordination Systems (IS-701)
As needed 100% of identified CPH staff from mid-level management to command and general staff
PHC: analytical/assessment, communications, community dimensions, policy development and program planning, public health sciences, leadership and systems thinking DP: communications
Public Information Systems (IS-702)
As needed
100% of identified CPH staff from mid-level management to command and general staff; public information team members and COPIN
PHC: communication, cultural, community dimensions, leadership and systems thinking DP: communications
Resource Management (IS-703)
As needed 100% of identified CPH staff from mid-level management to command and general staff
PHC: analytical/assessment, communications, community dimensions, financial planning and management, policy development and program planning, public health sciences, leadership and systems thinking
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Priority 3: Emergency Preparedness, con’t
Training Course Title Intended Completion Date
Audience & Benchmark Competencies and Disciplines Met
Communication and Information Management (IS-704)
As needed 100% of identified CPH staff from mid-level management to command and general staff
PHC: analytical/assessment, communications, cultural, community dimensions, policy development and program planning, public health sciences, leadership and systems thinking DP: communications
NIMS Intrastate Mutual Aid (IS-706)
As needed 100% of identified CPH staff from mid-level management to command and general staff
PHC: analytical/assessment, communications, community dimensions, financial planning and management, policy development and program planning, public health sciences, leadership and systems thinking
National Response Framework (IS-800)
As needed 100% of identified CPH staff from mid-level management to command and general staff
PHC: communications, community dimensions, policy development and program planning, public health sciences, leadership and systems thinking DP: communications
Continuity of Operations Plan Training
October 2013 Annually
100% of identified CPH staff from policy group, division directors and OEP
PHC: communications, community dimensions, policy development and program planning, leadership and systems thinking DP: communications
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Priority 3: Emergency Preparedness, con’t
Training Course Title Intended Completion Date
Audience & Benchmark Competencies and Disciplines Met
Crisis and Emergency Risk Communication Plan (CERC) Plan Training
October 2013 Annually
100% of identified CPH staff from policy group, division directors, and OEP
PHC: communication, cultural, community dimensions, leadership and systems thinking, policy development and program planning DP: communications
Department Operations Center Procedures Training
Fall/Winter 2013
80% of identified CPH staff PHC: communication, community dimensions, leadership and systems thinking, policy development and program planning DP: communications
Emergency Response Plan Training (online)
June 2012 June 2013 June 2014
100% of identified CPH staff PHC: analytical/assessment, communication, cultural, community dimensions, leadership and systems thinking, policy development and program planning DP: communications, new employees
Incident Action Planning, Planning P, and Forms Training
2014 80% of identified CPH staff PHC: analytical/assessment, communication, leadership and systems thinking, policy development and program planning DP: communications
Infectious Disease Emergency Response (IDER) Plan Seminar
2014 2015
- 80% of identified CPH staff (epidemiologists, nurses, sanitarians and others) will participate.
PHC: analytical/assessment, communication, cultural, community dimensions, leadership and systems thinking, policy development and program planning, public health sciences DP: communications, nursing
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Priority 3: Emergency Preparedness, con’t
Training Course Title Intended Completion Date
Audience & Benchmark Competencies and Disciplines Met
POD 101 Training (position specific/management, including forms)
April 2013 April 2015 Every two years Online
- CPH staff will complete training to identify their roles and responsibilities in a POD. - New full-time and part-time CPH employees will complete online training within six months of hire. - MRC volunteers will complete training to identify their roles and responsibilities in a POD.
PHC: communication, cultural, community dimensions, policy development and program planning, public health sciences DP: communications, new employees, nursing
POD 102 Training (position specific seminar)
June 19 and 20, 2012 2013 Online
- CPH staff in POD manager roles will complete training to effectively perform their position specific roles in a POD. - MRC volunteers that will perform POD manager roles will complete training to effectively perform their position specific roles in a POD.
PHC: analytical/assessment, communication, cultural, community dimensions, leadership and systems thinking, policy development and program planning, public health sciences DP: communications, nursing
POD Command and Leadership Training
Annually - CPH staff in POD manager roles will complete a series of trainings to effectively perform their position specific roles in a POD. - MRC volunteers that will perform POD manager roles will complete training to effectively perform their position specific roles in a POD.
PHC: analytical/assessment, communication, cultural, community dimensions, leadership and systems thinking, policy development and program planning, public health sciences DP: communications, nursing
Ready in Three May 2, 2012 June 16, 2012 Ongoing, as needed
Conduct training to public health staff and community partners on family emergency readiness and Ready in Three.
PHC: communication, cultural, community dimensions DP: communications
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Priority 3: Emergency Preparedness, con’t
Exercise Title Intended Completion Date
Audience & Benchmark Competencies and Disciplines Met
Full Scale: Radiological September 20, 2012
First responders, NAST, CPH, FCPH, hospitals, Poison Control, ARC, FCEM & HS, HOCO, and the Airport will test community radiological response and communication plans.
PHC: analytical/assessment, communication, cultural, community dimensions, leadership and systems thinking, policy development and program planning, public health sciences DP: communications
FSE: County LEPC Exercise April 4, 2013 Identified CPH staff will test public health’s response to a community terrorism event.
PHC: communication, cultural, community dimensions, leadership and systems thinking, public health sciences DP: communications
Tabletop: Infectious Disease Emergency Response (IDER) Plan
TBA 2015
80% of identified CPH and FCPH staff (policy group, epidemiologists, nurses, sanitarians, emergency preparedness and others) will participate.
PHC: analytical/assessment, communication, cultural, community dimensions, leadership and systems thinking, policy development and program planning, public health sciences DP: communications, nursing
Tabletop: Medical Countermeasure Distribution and Dispensing
April or July 2014 Conduct a tabletop exercise with the Ohio Central Region. Test the CPH/FCPH Tactical Communications Plan. The following functions will be tested: redundancy/back-up communication systems, communication networks (equipment/hardware) between command and management locations and support agencies
PHC: analytical/assessment, communication, cultural, community dimensions, leadership and systems thinking, policy development and program planning, public health sciences DP: communications, nursing
Columbus Public Health FINAL
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Priority 3: Emergency Preparedness, con’t
Exercise Title Intended Completion Date
Audience & Benchmark Competencies and Disciplines Met
FSE: Medical Countermeasure Distribution and Dispensing
June 2015
- 80% of identified participants from local and state public health leads, COTS, MRC, Columbus Police Department and OSU will attend. - Incorporate MSA’s, pertinent jurisdictional leadership and ESF leads, planning and operational staff, and all applicable personnel. - 1000 regimes per hour will be achieved.
PHC: analytical/assessment, communication, cultural, community dimensions, leadership and systems thinking, policy development and program planning, public health sciences DP: communications, nursing
Roles and Responsibilities
The following people from CPH will have roles and responsibilities in the Emergency Preparedness priority:
Julie Alban, Human Resources Office
Brian Butler, Office of Epidemiology
Kathy Cowen, Office of Epidemiology
Brenda Davis, Office of Emergency Preparedness
Ben DeJesus, Office of Epidemiology
Leslie diDonato, Office of Emergency Preparedness
Drew Downing, Office of Emergency Preparedness
Allen Emanuel, Office of Epidemiology
Mike Fielding, Office of Emergency Preparedness
Kadi Kanu, Office of Outbreak Response
Elizabeth Koch, Office of Outbreak Response
Mike McNutt, Office of Emergency Preparedness
Penny Mills, Office of Emergency Preparedness
Beth Peters, Office of Emergency Preparedness
Beth Ransopher, Human Resources Office and Office of Emergency Preparedness
Laura Sweet, Office of Infectious Disease Investigation
Naomi Tucker, Office of Infectious Disease Investigation
Ryan Younge, Office of Emergency Preparedness
Columbus Public Health FINAL
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Collaboration Additional Training Resources
Prior CPH will collaborate with the following local partner agencies:
Amber Breedlove, Franklin County Public Health
Randy Carver, Franklin County Public Health
Jonathon Dye, Franklin County Public Health
Radhika Iyer, Franklin County Public Health
Jodi Keller, Central Ohio Hospital System
Mitzi Kline, Franklin County Public Health
Tessa Fite, Franklin County & Columbus Medical Reserve Corps
Sergeant Tim McVey, Columbus Division of Police
Donna Monell, Columbus Airport Authority
Mike Pannell, Franklin County Emergency Management & Homeland Security
Marie Robinette, Central Ohio Hospital System
Pam Tickle, Franklin County Emergency Management & Homeland Security
Steve Tucker, Franklin County Sheriff’s Office The following organizations and academic institutions have certification, training and online self-study programs available in the Emergency Preparedness priority:
Central Ohio Public Information Network
Federal Emergency Management Agency
Franklin County Emergency Management & Homeland Security
Ohio Department of Health
Ohio Emergency Management Agency
Priority 3: Emergency Preparedness, con’t
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Priority 4: General
Background A well trained public health workforce is an essential component in strengthening our local public health system. In order to keep the knowledge, skills and abilities of staff fresh and up to date, CPH provides training throughout the year to refresh existing skills, provide updates and encourage new ideas. The General section of the CPH Training Curriculum Plan includes those trainings needed to fulfill organizational competencies and is expected of CPH employees from an agency level. This section notes whether all or specifically identified CPH employees are required to complete a designated level of training to ensure everyone receives the same basic level of information regarding the organization, expected levels of performance, safety and health, and emergency preparedness. It is the employee’s and their supervisor’s responsibilities to ensure the trainings are completed within the allotted time periods.
The General training courses were chosen based upon:
CPH Strategic and Operational Plan;
CPH Workforce Development Assessment Summary Results Report;
Identified gaps in the operation of equipment and systems;
National Incident Management System training objectives;
Occupational Safety and Health Administration training objectives;
Required City of Columbus training objectives;
Required CPH training objectives.
Training Courses The following training courses have been identified for this priority:
Training Course Title Intended Completion Date
Audience & Benchmark Competencies and Disciplines Met
Bloodborne Pathogen By December 31 of each year.
Training is required for Identified CPH staff including nurses, environmental health, clinical, lab, dental and dietitians annually.
PHC: public health sciences DP: new employees, nursing, occupational health and safety, professional
Emergency Response Plan
By December 31 of each year. June 2012 June 2013 June 2014
- 100% of identified CPH complete online training annually
- All new employees will complete online training within six months of hire
PHC: analytical/assessment, communication, cultural, community dimensions, policy development and program planning, public health sciences DP: communications, emergency preparedness, new employees, nursing
Columbus Public Health FINAL
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Priority 4: General, continued
Training Course Title Intended Completion Date
Audience & Benchmark Competencies and Disciplines Met
Health Insurance Portability and Accountability Act (HIPAA)
By December 31 of each year
Training is required for all staff annually.
PHC: communication, cultural, public health sciences DP: communications, new employees, nursing, professional PHAB – 11.1.2.2 A
Law Training that supports public health intervention & practice
Every two years For programs responsible for following and knowing this (like RS, SW, etc.)
PHC: analytical/assessment, community dimensions, policy development and program planning, public health sciences, leadership and systems thinking DP: professional, nursing PHAB – 6.2.1.1 A
Mass Shelter Training August 7, 2013 Training is for nurses, sanitarians, emergency preparedness staff and other employees who may deploy to or be interested in learning about American Red Cross shelters and our role.
PHC: communications, community dimensions, public health sciences, leadership and systems thinking DP: emergency preparedness, nursing
Medicaid Administrative Claims
As needed Training is for Identified staff and new employees in medical billing.
PHC: public health sciences
Mentoring January 30, 2013 February 27, 2013 December 12, 2013
- Annual training available for staff participating in CPH Mentor Program.
- Optional training for supervisors and managers.
PHC: communications, public health sciences, leadership and systems thinking DP: leadership, supervisor toolbox
Public Health 101 Annually Optional training for staff annually.
PHC: Public Health Sciences
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Priority 4: General, continued
Training Course Title Intended Completion Date
Audience & Benchmark Competencies and Disciplines Met
Performance Management
Annually; April 16, 2013 October 24, 2013
Training is for all employees especially supervisors and managers. This includes QI, city dashboards, and performance appraisals.
PHC: analytical/assessment, communications, community dimensions, policy development and program planning, public health sciences, leadership and systems thinking DP: communications, continuous quality improvement, supervisor toolbox PHAB – 9.1.1 A #1 & #2 PHAB – 9.1.5.1 A
Quality Improvement Annually; September 19, 2013 November 13, 2013
- Training for all new employees within three months of hire.
- Refresher training available for all staff annually.
- Training for supervisors, managers and leadership annually.
PHC: analytical/assessment, communications, community dimensions, policy development and program planning, public health sciences, leadership and systems thinking DP: communications, continuous quality improvement, new employees, leadership university, supervisor toolbox PHAB – 9.2.1.1 A
Records Retention By December 31 of each year.
Training regarding required storage and destruction of records and other documents by CPH Privacy Officer. Part of annual HIPAA training requirement.
PHC: public health sciences
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Priority 4: General, con’t
Training Course Title Intended Completion Date
Audience & Benchmark Competencies and Disciplines Met
Respiratory (N-95, P-100, and other PPE)
By December 31 of each year.
- Training is for all new and existing staff annually.
- Advanced training for identified staff in nursing, EH, and Tuberculosis programs.
PHC: public health sciences DP: emergency preparedness, new employees, nursing, occupational health and safety
POD 101 Training (position specific/management, including forms)
April 2013 April 2015 Every two years Online
- CPH staff will complete training to identify their roles and responsibilities in a POD. - New full-time and part-time CPH employees will complete online training within six months of hire.
PHC: communication, cultural, community dimensions, policy development and program planning, public health sciences DP: communications, emergency preparedness, new employees, nursing
POD 102 Training (position specific seminar)
June 19 and 20, 2012 May 2013 Online
CPH staff in POD manager roles will complete training to effectively perform their position specific roles in a POD.
PHC: analytical/assessment, communication, cultural, community dimensions, leadership and systems thinking, policy development and program planning, public health sciences DP: communications, emergency preparedness, nursing
POD Command and Leadership Training
Annually CPH staff in POD manager roles will complete a series of trainings to effectively perform their position specific roles in a POD.
PHC: analytical/assessment, communication, cultural, community dimensions, leadership and systems thinking, policy development and program planning, public health sciences DP: communications, emergency preparedness, nursing
Columbus Public Health FINAL
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Priority 4: General, con’t
Training Course Title Intended Completion Date
Audience & Benchmark Competencies and Disciplines Met
Safety Procedures Annually - All new employees within two weeks of hire.
- Training for all staff annually.
PHC: communication, policy development and program planning, public health sciences DP: communications, emergency preparedness, new employees, occupational health and safety
Social, cultural and or linguistic factors
Annually Beginning in 2014
Training is required for all staff annually.
PHC: community dimensions, cultural, public health sciences, PHAB – 11.1.3.3 A
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Roles and Responsibilities Collaboration Additional Training Resources
The following people from CPH will have roles and responsibilities in the General priority:
Julie Alban, Human Resources Office
Suellen Bennett, Office of Health Equity
Drew Downing, Office of Emergency Preparedness
Ken Grace, Administration
Ryan Johnson, Office of Minority Health
Dr. Teresa Long, Health Commissioner’s Office
Penny Mills, Office of Emergency Preparedness
Shelly Mitchell, CPH Privacy Officer
Jayne Moreau, Office of Public Affairs and Communication
Tracy Poling, Human Resources Office
Beth Ransopher, Human Resources Office and Office of Emergency Preparedness
Renee Shalosky, Clinical Quality Improvement
Mike Smeltzer, Planning and Accreditation
Dana Warner, Human Resources Office
Kevin Williams, Human Resources Office
Ryan Younge, Office of Emergency Preparedness
CPH will collaborate with the following local partner agencies:
Drema Kirkling, Citywide Training and Development Center of Excellence The following organizations and academic institutions will be a resource in the training General priority area:
American Red Cross of Greater Columbus
City of Columbus, Department of Human Resources, Citywide Training & Development
City of Columbus, Department of Technology
Federal Emergency Management Agency
Priority 4: General, con’t
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Priority 5: Leadership University
Background Leadership University is a series of organized and formal trainings for CPH staff currently in supervisory or managerial positions who are potential candidates to be promoted or have recently been promoted into leadership positions. The program is designed to provide basic leadership competencies to build a bench of potential future leaders within CPH. Potential candidates are nominated by their immediate supervisor, and then complete an application and a statement of intent. The one-year program is free to the participant however there are costs associated with the program which is paid for by grants or general funds. Upon entering the program candidates are required to follow a code of ethics agreed upon by the class, attend all sessions and must complete assignments on time. Participants completing the program understand that this is a commitment from CPH to provide professional development to its employees, but in no way is a guarantee of promotion or selection for specific positions now or in the future.
The Leadership University training courses were chosen based upon:
CPH Quality Improvement Plan;
CPH Strategic and Operational Plan;
CPH Workforce Development Assessment Summary Results Report.
Training Courses The following training courses have been identified for this priority:
Date Topic Competencies and Disciplines Met
January 14, 2013
Assignment #1 – Due date to write a personal statement expressing your interest in public health leadership.
PHC: analytical/assessment, leadership and systems thinking
January 15, 2013
Kick Off Orientation Facilitator – Beth Ransopher, Workforce Development Manager, CPH
PHC: leadership and systems thinking
January 25, 2013
Assignment #2 – MBTI Assessment Due PHC: analytical/assessment, communication, leadership and systems thinking DP: communications
January 29, 2013
MBTI Assessment Debriefing and Skill Building Facilitator - Amy Lee, Program Director, Consortium of Eastern Ohio Master of Public Health
PHC: analytical/assessment, communication, leadership and systems thinking DP: communications
February 19, 2013
Assignment #3 – StrenghsFinder Assessment Due
PHC: analytical/assessment, communication, leadership and systems thinking DP: communications
February 26, 2013
Strengths Finder Assessment Debriefing and Skill Building Facilitator - Beth Flynn, Leadership Consultant and Trainer, Ohio State University Leadership Center
PHC: analytical/assessment, communication, leadership and systems thinking DP: communications
Columbus Public Health FINAL
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Priority 5: Leadership University, continued
Date Topic Competencies and Disciplines Met
March 15, 2013
Team Building: Team Facilitation and Cross Functional Teams Facilitator - Drema Kirkling, Training Manager, City of Columbus Citywide Training and Development Center of Excellence
PHC: analytical/assessment, communication, community dimensions, leadership and systems thinking DP: communications
April 5, 2013 Assignment #4 – EQI assessment due
PHC: analytical/assessment, communication, leadership and systems thinking DP: communications
April 15, 2013
Emotional Quotient Inventory Debriefing Facilitator - Jeff King, Director, Ohio State University Leadership Center
PHC: analytical/assessment, communication, leadership and systems thinking DP: communications
April and May, 2013
Individual Coaching Sessions for EQI (The OSU Leadership Center will provide free individual coaching sessions for each participant)
PHC: analytical/assessment, communication, leadership and systems thinking DP: communications
April and May, 2013
Assignment #5 – Read “How to Win Friends and Influence People” by Dale Carnegie and complete assignment from Amy Lee.
PHC: analytical/assessment, communication, leadership and systems thinking DP: communications
May 30, 2013
Communication and Critical Thinking Facilitator - Amy Lee, Program Director, Consortium of Eastern Ohio Master of Public Health
PHC: analytical/assessment, communication, leadership and systems thinking DP: communications
May until June 14, 2013
Assignment #6 – Leadership Practices Inventory (LPI) due (This 360-style assessment will involve a personal reflection as well as asking peers for feedback)
PHC: analytical/assessment, communication, leadership and systems thinking DP: communications
June 20, 2013
The Leadership Challenge Workshop Facilitator - Joanne Pearsol, Associate Director, Center for Public Health Practice, College of Public Health, The Ohio State University
PHC: analytical/assessment, communication, leadership and systems thinking DP: communications
June 25, 2013
Special Leadership Hour with Matt Habash, Director, Mid-Ohio Food Bank
PHC: leadership and systems thinking
August 28, 2013
Systems Thinking and Management of Organizational Change Facilitator - Jerry Rampelt, Consultant
PHC: leadership and systems thinking
September 4, 2013
Special Leadership Hour with Janet Jackson, President and CEO of United Way of Central Ohio
PHC: leadership and systems thinking
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Priority 5: Leadership University, continued
Date Topic Competencies and Disciplines Met
September 19, 2013
Data-Driven Decision Making for Continuous Improvement Facilitator - Renee Shalosky, Clinical QI Program Manager, CPH and Beth Pierson, Accreditation Planning Coordinator, Franklin County Public Health
PHC: analytical/assessment, communication, leadership and systems thinking, public health sciences DP: communications, continuous quality improvement
October 8, 2013
Assignment #7 – Deadline to complete “Creating Healthy Communities” online course
PHC: analytical/assessment, community dimensions, policy development and program planning, leadership and systems thinking, public health sciences
October 10, 2013
Ohio Policy Making Basics Facilitator - Amy Bush Stevens, Research. Evaluation & Policy Analyst, Health Policy Institute of Ohio
PHC: analytical/assessment, community dimensions, policy development and program planning, leadership and systems thinking, public health sciences
October 22, 2013
Special Leadership Hour with Laurie Marsh, Executive Director, Leadership Columbus
PHC: leadership and systems thinking
November 6, 2013
Special Leadership Hour with Mitchell J. Brown, Director, City of Columbus Department of Public Safety
PHC: leadership and systems thinking
November 14, 2013
Community Engagement Facilitator - Joanne Pearsol and Melissa Sever, Center for Public Health Practice, College of Public Health, The Ohio State University
PHC: analytical/assessment, cultural, community dimensions, policy development and program planning, leadership and systems thinking, public health sciences
December 4,
2013
Final Graduation and Celebration (with CPH
Mentor Program Class of 2013)
Facilitator - Beth Ransopher, Workforce
Development Manager, CPH
PHC: leadership and systems thinking
Columbus Public Health FINAL
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Priority 5: Leadership University, continued
Roles and Responsibilities Collaboration
The following people from CPH will have roles and responsibilities in the Leadership University priority:
Roger Cloern, Health Commissioner’s Office
Laurie Dietsch, Office of Planning & Accreditation
Dr. Teresa Long, Health Commissioner’s Office
Beth Ransopher, Human Resources Office and Office of Emergency Preparedness
Kevin Williams, Human Resources Office CPH will collaborate with the following partner agencies:
Columbus Citywide Training and Development Center of Excellence
Center for Public Health Practice, College of Public Health, The Ohio State University
Delaware General Health District; Delaware, Ohio
Franklin County Public Health; Columbus, Ohio
Leadership Center, The Ohio State University
National Association of County and City Health Officials
Northeast Ohio Medical University, Consortium of Eastern Ohio Master of Public Health
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Priority 6: New Employees
Background A well trained public health workforce is an essential component in strengthening our local public health system. All new CPH employees are required to complete a designated level of training to ensure everyone receives the same basic level of information regarding CPH, the City of Columbus, expected levels of performance, safety and health, and emergency preparedness. New employees who will have a supervisor or manager role will be expected to complete some additional training. It is the new employee’s and their supervisor’s responsibilities to ensure the trainings are completed within the allotted time periods. The goal of CPH is to ensure our new workforce receives training to prepare them for a long and successful public health career with our organization. Our public health workforce should be competent, confident, and well prepared. As a City of Columbus employee, all CPH staff has the advantage of attending trainings free of charge from the Citywide Training and Development Center of Excellence. Located in the City of Columbus Office of Human Resources, the Center’s mission is to increase Citywide performance levels by providing City of Columbus employees with learning opportunities which enable them to reach personal and organizational excellence.
The New Employee training courses were chosen based upon:
CPH Quality Improvement Plan;
CPH Strategic and Operational Plan;
CPH Workforce Development Assessment Summary Results Report;
Required City of Columbus training objectives;
Required CPH training objectives;
National Incident Management System training objectives;
Occupational Safety and Health Administration training objectives;
Position specific training objectives for all new supervisors and managers;
Discipline specific training objectives for all new employees (i.e. Registered Nurses, Registered Sanitarians, Dietitians, Lab Workers, etc.).
Training Courses The following training courses have been identified for this priority:
Training Course Title Intended Completion Date
Audience & Benchmark Competencies and Disciplines Met
City of Columbus New Employee Orientation
Training provided quarterly
- All new City of Columbus employees
- Complete within three months of hire.
PHC: community dimensions, policy development and program planning
CPH New Employee Orientation
Training provided bi-monthly
- All new CPH employees - Complete within three
months of hire
PHC: communications, policy development and program planning, public health sciences DP: communications
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Priority 6: New Employees, con’t
Training Course Title Intended Completion Date
Audience & Benchmark Competencies and Disciplines Met
Medicaid Administrative Claim
As needed Identified employees in billing, clinical services and patient care
PHC: public health sciences
Introduction to ICS (ICS-100)
January 2012 April 2012 July 2012 October 2012 As needed
100% of all new CPH staff from entry level to command and general staff within three months of hire.
PHC: communications, community dimensions, public health sciences, leadership and systems thinking DP: communications, emergency preparedness
ICS for Single Resources and Initial Action Incidents (ICS- 200)
As needed 100% of identified CPH staff from front line supervisors to command and general staff within six months of hire.
PHC: analytical/assessment, communications, community dimensions, public health sciences, leadership and systems thinking DP: communications, emergency preparedness
Introduction to NIMS (IS- 700)
February 2012 May 2012 August 2012 November 2012 As needed
100% of all new CPH staff from entry level to command and general staff within three months of hire.
PHC: communications, community dimensions, policy development and program planning, public health sciences, leadership and systems thinking DP: communications, emergency preparedness
MARCS Basic Training
- May 9, 10, and 16, 2012 - Fall 2012 - Ongoing semi-annually
New CPH staff in public information positions and who may serve in an ICS Command and General staff position.
PHC: communication, leadership and systems thinking DP: communications, emergency preparedness
COHAN Training 2012 2013 2014 Quarterly
Provide training to all new CPH employees on how to sign up for, use and maintain the COHAN system to receive alerts. Tie in with CPH New Employee Orientation.
PHC: communication DP: communications, emergency preparedness
Columbus Public Health FINAL
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Priority 6: New Employees, con’t
Training Course Title Intended Completion Date
Audience & Benchmark Competencies and Disciplines Met
OPHCS Alert Training On-going as needed
Training provided to new CPH staff identified to receive an OPHCS license.
PHC: communication DP: communications, emergency preparedness
Emergency Response Plan Training
June 2012 June 2013 June 2014
- 100% of identified CPH complete online training annually
- All new employees will complete online training within six months of hire
PHC: analytical/assessment, communication, cultural, community dimensions, policy development and program planning, public health sciences DP: communications, emergency preparedness, nursing
CQI in Public Health: The Fundamentals (Module 1 of 3)
Ongoing
Available online
All New CPH employees within three months of hire
PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking DP: continuous quality improvement
CQI in Public Health: The Fundamentals (Module 2 of 3)
Ongoing
Available online
All New CPH managers and supervisors within six months of hire
PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking DP: continuous quality improvement
CQI in Public Health: The Fundamentals (Module 3 of 3)
Ongoing
Available online
All New CPH managers and supervisors within six months of hire.
PHC: analytical/assessment, policy development and program planning, public health sciences, leadership and systems thinking DP: continuous quality improvement
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Priority 6: New Employees, con’t
Training Course Title Intended Completion Date
Audience & Benchmark Other Competencies and Disciplines Met
Bloodborne Pathogen Training
February 2012 February 2013 February 2014
- All clinical staff and identified staff in the laboratory and environmental health - All identified new employees within two weeks of hire
PHC: public health sciences DP: nursing, occupational health and safety, professional
Personal Safety Training
2012 2013 2014
All new employees within two weeks of hire. Includes building safety policies and procedures, health and personal safety.
PHC: communication, policy development and program planning, public health sciences DP: communications, emergency preparedness, occupational health and safety
Respiratory Fit Testing and Training
2012 2013 2014
All new employees
PHC: public health sciences DP: nursing, emergency preparedness, occupational health and safety
Sexual Harassment Training provided bi-monthly
- All new City of Columbus employees
- Complete within three months of hire.
PHC: cultural, policy development and program planning DP: occupational health and safety
Violence in the Workplace
Training provided bi-monthly
- All new City of Columbus employees
- Complete within three months of hire.
PHC: cultural, public health sciences DP: nursing, occupational health and safety
Diversity Training Training provided bi-monthly
- All new City of Columbus employees
- Complete within three months of hire.
PHC: cultural, community dimensions, public health sciences DP: nursing, occupational health and safety
HIPAA January 2012 January 2013 January 2014
- All new staff complete online training
- All existing staff complete online training annually
PHC: communication, cultural, public health sciences DP: communications, nursing, professional PHAB – 11.1.2.2 A
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Priority 6: New Employees, con’t
Training Course Title Intended
Completion Date Audience & Benchmark Other Competencies and
Disciplines Met
Healthcare Provider CPR
Offered quarterly All clinical and other identified staff within six months of hire
PHC: public health sciences DP: nursing, professional
Roles and Responsibilities Collaboration Additional Training Resources
The following people from CPH will have roles and responsibilities in the New Employee priority:
Julie Alban, Human Resources Office
Alisha Ardolino, Human Resources Office
Kelly Lee, Human Resources Office
Dr. Teresa Long, Health Commissioner’s Office
Mike McNutt, Office of Emergency Preparedness
Shelly Mitchell, HIPAA Coordinator
Jayne Moreau, Office of Public Affairs and Communication
Tracy Poling, Human Resources Office
Beth Ransopher, Human Resources Office and Office of Emergency Preparedness
Renee Shalosky, Clinical Quality Improvement
Dana Warner, Human Resources Office
Kevin Williams, Human Resources Office
Ryan Younge, Office of Emergency Preparedness CPH will collaborate with the following local partner agencies:
Abbie Amos, Citywide Training and Development Center of Excellence
Kris Cannon, Citywide Training and Development Center of Excellence
Drema Kirkling, Citywide Training and Development Center of Excellence
Ric Morrison, Citywide Training and Development Center of Excellence The following organizations and academic institutions will be a resource in the training priority area of New Employees:
City of Columbus, Department of Human Resources, Citywide Training & Development
City of Columbus, Department of Technology
Federal Emergency Management Agency
The Ohio State University, College of Public Health, Center for Public Health Practice
The Ohio Department of Health
SOS Technologies (Healthcare Provider CPR class)
Columbus Public Health FINAL
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Priority 7: Nursing
Background Columbus Public Health nurses must be competent in skills that are needed to address population health needs, including but not limited to skills required to respond to the community in disasters. Annually CPH schedules a Clinical Competencies Skills Days’ to provide the opportunity for all CPH nurses to practice and check off on critical knowledge, skills and abilities. All nursing competencies are tracked through an online learning management system called Lippincott Nursing Procedures and Skills.
The competencies deemed essential for CPH nurses are selected by a CPH Nursing Competency Workgroup and is documented in a CPH Nursing Competency Policy and Procedure (4). The Nursing Competency Workgroup is comprised of CPH nurses from various clinical areas, as well as representation from the CPH Human Resources Office. The Nursing training courses were chosen based upon:
CPH Strategic and Operational Plan;
CPH Workforce Development Assessment Summary Results Report;
Required CPH training objectives;
National Incident Management System training objectives;
Occupational Safety and Health Administration training objectives;
Discipline specific training objectives for all Nurses required by the Ohio Board of Nursing;
Identified gaps in the operation of equipment and systems.
Training Courses The following training courses have been identified for this priority:
Training Course Title Intended Completion Date
Audience & Benchmark Competencies and Disciplines Met
Blood-borne Pathogen Exposure
By December 31 of each year. Training ongoing.
All nurses will complete self-study training developed by the Safety Officer annually.
PHC: public health sciences DP: new employees, occupational health and safety, professional
Blood Pressure Assessment
March 13 – April 10, 2013
All nurses will complete a self-study refresher and complete a skill demo at Skills Day annually.
PHC: public health sciences DP: professional
Glucometers March 13 – April 10, 2013
All nurses will complete a self-study module and complete a skill demo at Skills Day annually.
PHC: public health sciences DP: professional
Nursing Law Fall 2013 All nurses will complete training every two years.
PHC: public health sciences, community DP: professional
Columbus Public Health FINAL
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Priority 7: Nursing, continued
Training Course Title Intended Completion Date
Audience & Benchmark Competencies and Disciplines Met
HIPAA & Privacy Compliance
By December 31 of each year. Training ongoing.
All nurses will complete a self-study module developed by HIPAA Compliance Officer annually.
PHC: communication, cultural, public health sciences DP: communications, new employees, professional PHAB – 11.1.2.2 A
Interventions for Suicidal Clients
2013 All nurses will complete a self-study module annually.
PHC: analytical/assessment, cultural, community dimensions
Personal Safety & Building Emergency Procedures
2013 All nurses will complete classroom training developed by the Safety Officer annually.
PHC: policy development and program planning, community dimensions, public health sciences DP: emergency preparedness, new employees, occupational health and safety
PPE Donning and Doffing
March 13 – April 10, 2013
All nurses will complete a self-study module and complete a skill demo at Skills Day annually.
PHC: public health sciences DP: emergency preparedness, new employees, occupational health and safety
PPE Fit Testing By December 31 of each year. Training ongoing.
All nurses will complete training and complete a skill demo with the Safety Officer annually.
PHC: public health sciences DP: emergency preparedness, new employees, occupational health and safety
Referral for Victims of Domestic Violence and/or Human Trafficking
2013 All nurses will complete a self-study module annually.
PHC: analytical/assessment, cultural, community dimensions
Reporting Abuse of Children, the Elderly, and Disabled Persons
2013 All nurses will complete a self-study module annually.
PHC: analytical/assessment, cultural, community dimensions
Columbus Public Health FINAL
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Priority 7: Nursing, continued
Training Course Title Intended Completion Date
Audience & Benchmark Competencies and Disciplines Met
Subcutaneous and Intramuscular Injections for Infants, Children and Adults
March 13 – April 10, 2013
All nurses will complete a self-study and complete a skill demo at Skills Day annually.
PHC: public health sciences
Treatment for Medical Emergencies
March 13 – April 10, 2013
All nurses will complete a self-study module and complete a skill demo at Skills Day annually.
PHC: public health sciences
POD Command and Leadership Training
June 19 and 20, 2012 May 2013 Online
Identified nurses who will serve as POD managers will complete self-study module annually.
PHC: analytical/assessment, communication, cultural, community dimensions, leadership and systems thinking, policy development and program planning, public health sciences DP: communications, emergency preparedness
Basic First Aid 2013 All nurses will complete a classroom and or self-study module every two years.
PHC: public health sciences DP: occupational health and safety
CPR/BLS for Healthcare Providers Certification
2013 All nurses and other identified clinical staff will complete training every two years.
PHC: public health sciences DP: professional
POD 101 Training April 2013 April 2015 Online
All nurses will complete a self-study module to refresh their roles and responsibilities in a POD every two years.
PHC: communication, cultural, community dimensions, policy development and program planning, public health sciences DP: communications, new employees
Red Cross Shelter Nurses Training
June 13, 2012 June 20, 2012 October 24, 2012 November 14, 2012 February 20, 2013
All nurses will complete training to function as an ARC shelter nurse every two years.
PHC: communications, community dimensions, public health sciences, leadership and systems thinking DP: emergency preparedness
Columbus Public Health FINAL
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Priority 7: Roles and Responsibilities
Nursing, continued
In addition CPH offers nursing staff monthly in-house training and workshop opportunities to obtain required nursing continuing education (CE) to renew their licenses. The program is facilitated by a CPH Nursing CE Coordinator with guidance from a CPH Multi-Displinary CE Planning & Implementation Policy and Procedure (5) and a CPH Multi-disciplinary Continuing Education Workgroup. The trainings are available to all Registered Nurses, Advanced Practice Nurses and Licensed Practical Nurses, as well as other interested staff from throughout the department. The following is the schedule for 2013.
Training Course Title Intended Completion Date
Ouchies You Don’t Want and How To Prevent Them January 16, 2013
Working Effectively with Interpreters to Improve Quality of Care
February 20, 2013
Healthy Homes Interventions for Asthma March 20, 2013
Infant Safe Sleep: What You Need to Know April 17, 2013
31 Years and Counting…A History of the AIDS Epidemic May 15, 2013
Staying Safe When a School Emergency Occurs June 19, 2013
Burn Prevention July 17, 2013
Cultural Diversity August 21, 2013
Helping Mothers to Choose Breastfeeding and to Reach Their Breastfeeding Goals
September 18, 2013
Nursing Law Delegation & Scope of Practice October 16, 2013
Domestic Minor Sex Trafficking November 20, 2013
Food Safety December 18, 2013
Tuberculosis Presentation January 14, 2014
The following people from CPH will have roles and responsibilities in the Nursing priority:
Julie Alban, Human Resources Office
Nancie Bechtel, Health Commissioner’s Office
Karen Gentile, Strategic Nursing Team
Dr. Teresa Long, Health Commissioner’s Office
Tracy Poling, Human Resources Office
Beth Ransopher, Human Resources Office and the Office of Emergency Preparedness
Renee Shalosky, Clinical Quality Improvement
Shannon Yang, Strategic Nursing Team
Ryan Younge, Office of Emergency Preparedness
CPH Multi-Disciplinary CE Workgroup
CPH Nursing Competency Workgroup
CPH Nursing CE Workgroup
Columbus Public Health FINAL
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Priority 7: Nursing, continued
The following documents, organizations and academic institutions will be a resource in the Nursing training priority area: CPH Public Health Nurse Deployment to Shelters Policy and Procedure; CPH CPR Policy and Procedure (6); City of Columbus, Department of Human Resources CPH Office of Emergency Preparedness CPH Human Resources Office Federal Emergency Management Agency SOS Technologies (Healthcare Provider CPR class) Lippincott’s Nursing Procedures and Skills
Additional Resources
Columbus Public Health FINAL
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Priority 8: Occupational Health and Safety
Background The mission of CPH is to protect health and improve lives in our community. The priority
area of Occupational Health and Safety has been determined by CPH as an area of
importance for staff and the community. The broad definition is to assure safe and
healthful working conditions exist for CPH employees by setting and enforcing standards
and by providing training and outreach. In addition this priority meets the United States
Department of Homeland Security’s capability of Responder Safety and Health which is to
protect the health of the responders through the use of safety training, personal
protective equipment, and control measures.
Priority
Methodology
The Occupational Health and Safety training courses were chosen based upon:
CPH Strategic and Operational Plan;
CPH Workforce Development Assessment Summary Results Report;
Occupational Safety and Health Administration training requirements;
Required City of Columbus training objectives;
Required CPH training objectives.
Training Courses The following training courses have been identified for this priority:
Training Course Title Intended Completion Date
Audience & Benchmark Competencies and Disciplines Met
Bloodborne Pathogen
Training
February 2012
Training available
online for annual
required refresher
- All clinical staff and identified staff in the laboratory and environmental health.
- All identified new employees
within two weeks of hire.
PHC: public health sciences DP: new employees,
nursing, professional
Hazard Communication Ongoing - All CPH employees receive awareness level Hazard Communication training (specific chemical exposure) as needed.
- New employees will receive information in Personal Safety Training.
PHC: communication, public health sciences DP: communication, new
employees
Hands-on Personal
Safety Training
April 2013 Identified CPH staff that goes out into the community in high-risk areas and/or personal homes.
PHC: analytical/assessment, communication, cultural, community dimensions DP: communication,
emergency preparedness,
nursing
Columbus Public Health FINAL
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Priority 8: Occupational Health and Safety
Training Course Title Intended Completion Date
Audience & Benchmark Competencies and Disciplines Met
Personal Protective Equipment (PPE) – Donning and Doffing
March 13 – April 10, 2013
All nurses will complete a self-study module and complete a skill demo at Skills Day annually.
PHC: public health sciences DP: emergency preparedness, new employees, nursing
Personal Safety Training April 2013 3 Years refresher ongoing
All new employees within two weeks of hire. Includes building safety policies and procedures, health and personal safety.
PHC: communication, policy development and program planning, public health sciences DP: communications, emergency preparedness, new employees
Respiratory Protection Program (PPE and Fit Testing) Training
Ongoing - All Year - Identified staff will receive training on PPE and be fit tested annually.
- New employees will receive training on PPE and be fit tested.
PHC: public health sciences DP: emergency preparedness, new employees, nursing
Safety and Health Orientation (including building safety policies and procedures, health, and personal safety)
Conducted as needed
Training for all new employees. PHC: communication, policy development and program planning, public health sciences DP: communications, emergency preparedness, new employees
The following people from CPH will have roles and responsibilities in the Occupational Health and Safety priority:
Julie Alban, Human Resources Office
Dr. Teresa Long, Health Commissioner’s Office
Beth Ransopher, Human Resources Office and Office of Emergency Preparedness
Renee Shalosky, Clinical Quality Improvement
Dana Warner, Human Resources Office
Kevin Williams, Human Resources Office
Roles and Responsibilities
Columbus Public Health FINAL
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Priority 8: Occupational Health and Safety Additional Resources:
The following documents, organizations and academic institutions will be a resource in the training priority area of Occupational Health and Safety:
CPH Nursing Competencies Policy and Procedure;
CPH Nursing Continuing Education Policy and Procedure;
City of Columbus, Department of Human Resources, Center of Training & Development
CPH Office of Emergency Preparedness
CPH Human Resources Office
Occupational Health and Safety Administration
Safex Corporation, consultant
Columbus Public Health FINAL
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Priority 9: Professional Competencies
Background Columbus Public Health has assessed the professional (or discipline) specific competencies representative of the department. These require an advanced knowledge in a field of study and would include those employees who need to maintain a certificate or license that requires continuing education in order to do a critical requirement of their job. The following professional competencies require continuing education (CE) for ongoing licensing and practice. Columbus Public Health supports providing continuing education in the various professions as documented in the CPH Multi-Displinary CE Planning & Implementation Policy and Procedure (5). It is the employee’s responsibility to obtain the necessary CE to maintain any required licensures and/or certifications. Professional disciplines supported at CPH and their associated CE requirements, are shown in the table below.
The Professional training courses were chosen based upon:
Discipline specific training requirements per professional discipline.
Training Courses The following training courses have been identified for this priority:
Training How Many Hours and How
Often
Discipline Who Requires It? Competencies and Disciplines Met
Blood Bank 2 hours needed every three years
Medical Technologists
American Society for Clinical Pathologists
PHC: public health sciences
Bloodborne Pathogen
1 hour every year
Nurses, clinical, lab, dental, dietician
OSHA, Columbus Public Health
PHC: public health sciences DP: new employees,
nursing,
occupational health
and safety
Chemical Dependency Specific
6 hours needed every two years
Chemical Dependency Counselors and Prevention Specialists
Ohio Chemical Dependency Professionals Board
PHC: community dimensions, public health sciences
Chemistry 2 hours needed every three years
Medical Technologists
American Society for Clinical Pathologists
PHC: public health sciences
Clinical Supervision Topics
6 hours needed every two years
Chemical Dependency Counselors and Prevention Specialists
Ohio Chemical Dependency Professionals Board
PHC: public health sciences
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Priority 9: Professional Competencies, continued
Training How Many Hours and How Often
Discipline Who Requires It?
Competencies and Disciplines Met
Establishing and Maintaining Professional Boundaries
1 hour needed every two years
Community Health Workers
Ohio Board of Nursing
PHC: community dimensions, cultural, public health sciences
Ethics 3 hours needed every two years January 9, 2013
Chemical Dependency Counselors and Prevention Specialists
Ohio Chemical Dependency Professionals Board
PHC: analytical/assessment, policy development, public health sciences DP: supervisor toolbox
Ethics 3 hours needed every two years January 9, 2013
Counselors, Social Workers and Marriage & Family Therapists
State of Ohio Counselor, Social Worker and Marriage & Family Therapist Board
PHC: analytical/assessment, policy development, public health sciences DP: supervisor toolbox
Gambling Specific Training
30 hours needed every three years
National Gambling Counselor Certification
National Council on Problem Gambling
PHC: analytical/assessment, community dimensions, cultural, public health sciences
Hematology 2 hours needed every three years
Medical Technologists American Society for Clinical Pathologists
PHC: public health sciences
Immunology 2 hours needed every three years
Medical Technologists
American Society for Clinical Pathologists
PHC: public health sciences
Jurisprudence 1 hour needed every two years
Registered Dieticians Commission on Dietetic Registration
PHC: public health sciences
Law - Public Health Nursing
1 hour every two years Fall 2013
Nursing Ohio Nurses Association
PHC: public health sciences, community dimensions DP: nursing
Microbiology 2 hours needed every three years
Medical Technologists American Society for Clinical Pathologists
PHC: public health sciences
Columbus Public Health FINAL
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Priority 9: Professional Competencies, continued
Training How Many Hours and How Often
Discipline Who Requires It?
Notes
Safety 1 hour needed every three years
Medical Technologists American Society for Clinical Pathologists
PHC: public health sciences DP: occupational health and safety
Supervision 3 hours needed every two years
Social Workers and Marriage & Family Therapists (LISW-S only)
State of Ohio Counselor, Social Worker and Marriage & Family Therapist Board
PHC: leadership and systems thinking, public health sciences DP: supervisor toolbox
Supervision 6 hours needed every two years
Counselors who are Supervisors (LPCC-S and PCC-S)
Counselor, Social Worker & Family Therapist Board
PHC: leadership and systems thinking, public health sciences DP: supervisor toolbox
Roles and Responsibilities Additional Training Resources
The following people from CPH will have roles and responsibilities in the Professional Competencies priority:
The CPH Multi-Displinary Continuing Education Workgroup
Julie Alban, Human Resources Office
Beth Ransopher, Human Resources Office and Office of Emergency Preparedness
Renee Shalosky, Clinical Quality Improvement
The following organizations and academic institutions will be a resource in the training priority area of Professional Competencies:
City of Columbus, Department of Human Resources, Center for Training & Development
Columbus Public Health FINAL
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Priority 10: Supervisor Toolbox
Background The CPH Supervisor’s Toolbox is an informal, but organized training opportunity for CPH staff currently in supervisory and/or management positions or have the desire for future promotion into these positions. Short informal educational trainings and seminars are provided monthly on a variety of different topics regarding supervising and managing employees. These trainings will:
- Be conducted at CPH; - Provide continuing education credit when possible; - Utilize internal and external speakers to conduct the trainings and seminars for
approximately 60 – 120 minutes each.
The Supervisor Toolbox training courses were chosen based upon:
CPH Strategic and Operational Plan;
CPH Quality Improvement Plan;
CPH Workforce Development Assessment Summary Results Report.
Training Courses The following training courses have been identified for this priority:
Date Topic Competencies and Disciplines Met
January 9, 2013
Ohio Ethics Law: Can I Do That? Facilitator: Susan Willeke, Education and Communications Administrator, Ohio Ethics Commission
PHC: analytical/assessment, policy development and program planning, public health sciences DP: professional
February 14, 2013 CPH and City Fiscal Policies Facilitator: Joe Duffy, Fiscal Manager, CPH
PHC: financial planning and management, policy development and program planning
March 7, 2013
Set Clear Expectations and Boost Accountability in Your Work Unit Facilitator: Wayne Moore, Employee Assistance Counselor and Trainer, City of Columbus Employee Assistance Program
PHC: analytical/assessment, communication, public health sciences DP: communication
April 16, 2013
Dash for Success – Do We Measure Up? (Program performance measures) Facilitators: Laurie Dietsch, Renee Shalosky, and Mike Smeltzer, CPH
PHC: analytical/assessment, policy development and program planning, leadership and systems thinking DP: continuous quality improvement
Columbus Public Health FINAL
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Priority 10: Supervisor Toolbox, continued
Date Topic Competencies and Disciplines Met
May 23, 2013
Customer Service – Why Should We Care? Facilitators: Renee Shalosky and Laurie Dietsch, CPH
PHC: analytical/assessment, policy development and program planning, leadership and systems thinking DP: continuous quality improvement
June 18, 2013
Reviewing the Bargaining Unit Contract Facilitator: Kevin Williams, Human Resources Officer, CPH
PHC: communication, leadership and systems thinking DP: communication
August 22, 2013
Conflict Management: How to Deal with Clients and Co-Workers Facilitator: Drema Kirkling, Training Manager, Citywide Training & Development Center of Excellence
PHC: analytical/assessment, communication, cultural, community dimensions, leadership and systems thinking DP: communications
September 4, 2013
Communications at CPH Facilitators: Jose Rodriguez, Communications Director and Jayne Moreau, PH Program Manager II, Public Affairs & Communications Office; CPH
PHC: communication, cultural, community dimensions DP: communications
October 24, 2013 Developing Good Employee Performance Objectives (Individual performance measures) Facilitator: Kevin Williams, Human Resources Officer, CPH
PHC: analytical/assessment, communication, policy development and program planning, leadership and systems thinking DP: communication, continuous quality improvement
November 13, 2013 Program Expectations: Creating a Logic Model Facilitators: Renee Shalosky, Clinical QI Program Manager and Suellen Bennett, Health Equity Director
PHC: analytical/assessment, communication, policy development and program planning, leadership and systems thinking DP: communication, continuous quality improvement
Columbus Public Health FINAL
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Priority 10: Supervisor Toolbox, continued
Date Topic Competencies and Disciplines Met
December 12, 2013
Mentoring and Coaching Facilitators: CPH Mentor Program Committee
PHC: analytical/assessment, communication, leadership and systems thinking DP: communication. leadership
Roles and Responsibilities Collaboration
The following people from CPH will have roles and responsibilities in the Supervisor Toolbox priority:
Roger Cloern, Health Commissioner’s Office
Dr. Teresa Long, Health Commissioner’s Office
Beth Ransopher, Human Resources Office and Office of Emergency Preparedness
Kevin Williams, Human Resources Office CPH will collaborate with the following partner agencies:
Columbus Citywide Training and Development Center of Excellence
Center for Public Health Practice, College of Public Health, The Ohio State University
Columbus Public Health FINAL
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Conclusion
CITATIONS 1. CPH Workforce Development Plan, June 2013 2. Public Health Accreditation Board Domain 8 – Workforce Development, Version 1.0 3. CPH Quality Improvement Plan 4. CPH Nursing Competency Policy and Procedure 5. CPH Multi-Displinary CE Planning & Implementation Policy and Procedure 6. CPH CPR Policy and Procedure
PLAN MAINTENANCE & POINT OF CONTACT The CPH Office of Workforce Development in the Human Resources Office is responsible for training and workforce development initiatives, including the maintenance of this plan. The CPH Training Curriculum Plan will be reviewed annually.
For questions about this plan, please contact:
Beth Ransopher, RS, MEP Management Analyst II/Workforce Development Manager Columbus Public Health Human Resources Office/Office of Workforce Development 240 Parsons Avenue Columbus, OH 43215 614-645-0308 [email protected]
CONTRIBUTORS The following staff contributed to the authorship of this document:
1. Beth Ransopher, Workforce Development Manager, Primary Author 2. Julie Alban, Safety Officer 3. Karen Gentile, Nurse CE Coordinator 4. Renee Shalosky, Clinical Quality Improvement Coordinator 5. Kevin Williams, Human Resources Officer
APPENDICES Appendix A: CPH Quality Improvement Training Plan Matrix Appendix B: CPH Emergency Preparedness Training Matrix Courses of Study REFERENCE FORMS N/A