college viking set sail for your career menu management, waiter order & meal count corporate...
TRANSCRIPT
CollegeVIKING
SET SAIL FOR YOUR C AR EER
Menu Management, Waiter Order & Meal Count
Corporate Operation Manager’s
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Learning objecti ves
At the end of this online course, you will
1. Be familiar with editing an assigned menu for a
particular meal. Ready for printing.
2. Navigating through the Waiter Order (WO)
application, to place orders for meals. Seeing how
these orders impact the galley on the MealCount.
3. Runnning reports on different ships/meals & dishes
for analitical purposes.
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CHAPTERS
Chapter 1 Login to the MXP Menu Management
Chapter 2 Cruise Menu Cycles, pre-meal checks
Chapter 3 Editing dishes, Printing of completed menus
Chapter 4 Login to the MXP Waiter Order application
Chapter 5 Placing Orders
Chapter 6 Galley implications
Chapter 7 MXP Reports
Chapter 8 Quiz
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Login to the MXP application
Locate the MXP application shortcut and double click to launch it.
The MXP application login screen will appear. Enter your user name and password in the fields. Press the Logon button to proceed.
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Login to the MXP Menu Management
Navigate to the MXP login screen, then Menu Management
From the drop down select Cruise Menu Cycles
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CHAPTERS
Chapter 1 Login to the MXP Menu Management
Chapter 2 Cruise Menu Cycles, pre-meal checks
Chapter 3 Editing dishes, Printing of completed menus
Chapter 4 Login to the MXP Waiter Order application
Chapter 5 Placing Orders
Chapter 6 Galley implications
Chapter 7 MXP Reports
Chapter 8 Quiz
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Cruise Menu Cycles, Pre-meal Checks
Once in Cruise Manu cycles
Pres
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Pre-meal Checks, Correct meals & Dishes
Is the correct meals & dishes assigned for that day.
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Pre-meal Checks, Staff assignment
Have staff been assigned for meals scheduled for that day.
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CHAPTERS
Chapter 1 Login to the MXP Menu Management
Chapter 2 Cruise Menu Cycles, pre-meal checks
Chapter 3 Editing dishes, Printing of completed menus
Chapter 4 Login to the MXP Waiter Order application
Chapter 5 Placing Orders
Chapter 6 Galley implications
Chapter 7 MXP Reports
Chapter 8 Quiz
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Editing of Dishes
Dish changes may need to happen from “Time to Time”
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Printing of Menus
Once a menu is ready to print the onboard user carries this out from MXP.
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Printing of Menus, continued
Once a menu is ready to print the onboard user clicks Create Menu.
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Printing of Menus, continued
Once a menu is ready to print the onboard user clicks Create Menu.
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CHAPTERS
Chapter 1 Login to the MXP Menu Management
Chapter 2 Cruise Menu Cycles, pre-meal checks
Chapter 3 Editing dishes, Printing of completed menus
Chapter 4 Login to the MXP Waiter Order application
Chapter 5 Placing Orders
Chapter 6 Galley implications
Chapter 7 MXP Reports
Chapter 8 Quiz
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Accessing MXP Waiter Order Application
Each user will be able to login to a mobile device
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User & Pin code access
Each waiter has unique access to a mobile device
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User & Pin code access, continued
Each waiter must also be signed on the ship.
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CHAPTERS
Chapter 1 Login to the MXP Menu Management
Chapter 2 Cruise Menu Cycles, pre-meal checks
Chapter 3 Editing dishes, Printing of completed menus
Chapter 4 Login to the MXP Waiter Order application
Chapter 5 Placing Orders
Chapter 6 Galley implications
Chapter 7 MXP Reports
Chapter 8 Quiz
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Placing Orders: Venue selection
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Meal Selection
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Table selection
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Table selection continued
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Table grid overview
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Gender selection
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Dish selection by course
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Serving styles
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Predefined Options
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Comment indication
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Dish Details
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Ready to Place the Order
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Device shows Order sent
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All Orders Taken
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Table Actions
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Shading showing the groups
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The Queue shows a running order of dishes
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Ticket tab shows all tickets electronically
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The Dishes tab gives a full Menu overview
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Special Order “Star” tab
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Special Order Dish per course
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Special Order Dish full description
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Creating a new request, selecting a venue
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Complete as much information as possible about the request
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Guest information comes from PMS
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Maître's – Super user access
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Maître's – Super user access continued
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Maître's – Super user access continued
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CHAPTERS
Chapter 1 Login to the MXP Menu Management
Chapter 2 Cruise Menu Cycles, pre-meal checks
Chapter 3 Editing dishes, Printing of completed menus
Chapter 4 Login to the MXP Waiter Order application
Chapter 5 Placing Orders
Chapter 6 Galley implications
Chapter 7 MXP Reports
Chapter 8 Quiz
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The Meal Count
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Counts of all dishes on the menu
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Dish count by filtered dishes – Station Display
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Special Orders listed, with order taken timefor preparation time.
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Order time and placed to give the kitchenadvanced warning
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Once completed font changes to indicateserved.
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Updating Prepared Amounts directly
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CHAPTERS
Chapter 1 Login to the MXP Menu Management
Chapter 2 Cruise Menu Cycles, pre-meal checks
Chapter 3 Editing dishes, Printing of completed menus
Chapter 4 Login to the MXP Waiter Order application
Chapter 5 Placing Orders
Chapter 6 Galley implications
Chapter 7 MXP Reports
Chapter 8 Quiz
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Login to the MXP application
Locate the MXP application shortcut and double click to launch it.
The MXP application login screen will appear. Enter your user name and password in the fields. Press the Logon button to proceed.
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Once logged into MXP go to Reports
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Select Waiter Order and Meal Counts
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Select the date for the report to run
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The report is fully exportable
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Quiz 1
If a waiter tries to login and when selecting the venue, a popup reads. „You have
no work schedule for the assigned meal“
A. The waiter isn‘t assigned for the meal in MXP.
B. The waiter has the wrong pin code.
Correct answer: A
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Quiz 2
Can a waiter look at another waiters tables?
True
False
Correct answer: True
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Quiz 3
Can a waiter edit at another waiters tables and place orders for them?
True
False
Correct answer: False
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Quiz 4
Can the Maitre view a waiters tables and change an order?
True
False
Correct answer: True
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Quiz 5
If a dish is required to be changed, can the CDC create an emergency dish from their
grandmothers cook book?
True
False
Correct answer: False
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Quiz 6
Can dishes on the menus be replaced by reception before printing?
True
False
Correct answer: False and Why? The original dish will still appear on the waiters
mobile device.
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Quiz 7
Where can you run reports in the MXP application?
• Itinerary/Ports/Tour Program menu
• Reports menu
Correct answer is: Reports menu
Any question?
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Thank you for your participation in this course