collaborative working and behaviour change presentation

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bimfusion.co.uk | [email protected] | 01865 355580 bringing together people, processes and technology Collabora tive Working & Behaviour Change

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Collaborative working is central to Building Information Modelling (BIM.) BIM is a visual and digital database of a building, requiring the sharing of information by the construction team in a common data environment. With evidence that 70% of projects fail to deliver their expected benefits (Cranfield Research 2010), the business case for taking steps to address improved outcomes and meet the Governments 2050 construction targets is strong. BIM improves performance, productivity and control on a project. Understanding the fundamentals of how collaborative working can unlock BIM’s true potential is essential.

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Page 1: Collaborative Working and Behaviour Change presentation

bimfusion.co.uk | [email protected] | 01865 355580

bringing together people, processes and technology

Collaborative Working &Behaviour Change

Page 2: Collaborative Working and Behaviour Change presentation

Agenda

• Why collaboration? • High Performing Teams - a scientific approach• Collaborative working tool kit• Keys to improve performance and productivity

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Page 3: Collaborative Working and Behaviour Change presentation

Definitions

a) working together: the act of working together with one or more people in order to achieve something

ORa) working with enemy: the betrayal of others by working with an enemy, especially an occupying force

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Page 4: Collaborative Working and Behaviour Change presentation

Why collaboration?

The joint Government and industry "Industrial Strategy for Construction" (2013) provides a vision for the construction industry in 2025, with targets of:

• 33% reduction in initial cost of construction and associated whole life costs

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Page 5: Collaborative Working and Behaviour Change presentation

• a 50% reduction in overall time of delivery from inception to completion (for new build and refurbishment)

• a 50% reduction in greenhouse gas emissions in the built environment

• a significant improvement in exports of products and materials with a 50% reduction in the trade gap between exports and imports.

Achieving these targets will not be achieved by simply doing the same things we have always done.

The UK Government sees this being achieved through Collaborative working

bringing together people, processes and technology

Page 6: Collaborative Working and Behaviour Change presentation

Collaboration Questions1. What are the core values of our industry?2. How are we perceived by others outside of our

industry?3. What are the core values of our businesses?4. Have you ever received in your professional

career any specific training on collaboration?5. How would collaboration have improved the

outcome of a project you worked on?

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Page 7: Collaborative Working and Behaviour Change presentation

The Jigsaw

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Page 8: Collaborative Working and Behaviour Change presentation

The Jigsaw

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Why is collaboration important?

Why don’t we collaborate?

Page 9: Collaborative Working and Behaviour Change presentation

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Neuroscience - Fad or fact?What can it tell us about delivering projects at the coalface?

Why the exciting part is how we can align individuals’ natural human desires with maximising organisational performance ?

Why don’t we collaborate?

Page 10: Collaborative Working and Behaviour Change presentation

The best Project Manager

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Page 11: Collaborative Working and Behaviour Change presentation

1. Imagine the VERY best PM you have ever worked for/with

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Page 12: Collaborative Working and Behaviour Change presentation

1. Imagine the VERY best PM you have ever worked for/with2. Compare that VERY best to the average

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Page 13: Collaborative Working and Behaviour Change presentation

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Managers Leaders

Engaging People

Communicate by telling people what has been decided.

Expect people to do things their way.

Make sure the team has the skills it needs to deliver.

Making Decisions

Tell people what they need to do.

Maintain control.

Page 14: Collaborative Working and Behaviour Change presentation

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Managers Leaders

Engaging People

Communicate by telling people what has been decided.

Expect people to do things their way.

Make sure the team has the skills it needs to deliver.

Communicate by first listening to people to learn about their concerns and ideas.

Encourage people to achieve by doing things the best way they know how.

Constantly attends to how people are working together to create teams that are “more than the sum of their parts.”

Making Decisions

Tell people what they need to do.

Maintain control.

Encourage peoples commitment to understanding/ of the vision so they can decide what to do in the coal face

Delegate intelligently.

Page 15: Collaborative Working and Behaviour Change presentation

Brain concepts with HUGE organisational implications

1 – The brains primary function is to keep us safe• It is about 5 times more alert to threat than

opportunity• If in doubt the brain will perceive threat

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Page 16: Collaborative Working and Behaviour Change presentation

2 – People’s brains have developed the NEED to be in good relationships with other people• We have specialised cells like mirror neurons

– probably ONLY to empathise with each other

• Good relationships are essential to create and maintain effective brains

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Page 17: Collaborative Working and Behaviour Change presentation

3 – The brain operates efficiently by making patterns/ maps• Patterns are so important that we make

them up with very few facts• The more often you do something it

becomes a more laid down map• This explains why change is difficult

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Page 18: Collaborative Working and Behaviour Change presentation

Its ALWAYS safety first

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Page 19: Collaborative Working and Behaviour Change presentation

"Should Scotland be an independent country?"

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

The principal issues in the referendum are:• the economic strength of

Scotland• defence arrangements• continued relations with the

rest of the UK• membership of

supranational organisations, particularly the European Union (EU) and NATO.

Page 20: Collaborative Working and Behaviour Change presentation

SCARF

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Page 21: Collaborative Working and Behaviour Change presentation

StatusCertaintyAutonomyRelatednessFairness

Dr David Rock of the Neuroleadership Institute

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Page 22: Collaborative Working and Behaviour Change presentation

The SCARF model is useful for

• Self awareness • Self control• Awareness of others• Reminding us how easy it is to

inadvertently threaten survival• Identifying a better way to achieve to

required objective

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Page 23: Collaborative Working and Behaviour Change presentation

SCARF

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Page 24: Collaborative Working and Behaviour Change presentation

Questions

What would you identify as the worst behaviour on your project at the moment?

Which of the SCARF identifiers might be causing this behaviour?

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Page 25: Collaborative Working and Behaviour Change presentation

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Identify others bad behaviours

What can you do differently tomorrow?

Status

Certainty

Autonomy

Relatedness

Fairness

Page 26: Collaborative Working and Behaviour Change presentation

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

If we keep doing the same thing …..we’ll get the same results

• Face-to-face feedback sessions with suppliers and clients driving improvement in performance

• Good relationships are essential to create and maintain effective brains. We think best in the context of good relationships. Emails?

• Seek to empathise rather than take an adversarial stance. Vocabulary, tone and body language

• Practice listening and demonstrating that you have listened.

Page 27: Collaborative Working and Behaviour Change presentation

BIM

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Page 28: Collaborative Working and Behaviour Change presentation

The Jigsaw

bimfusion.co.uk | [email protected] | 01865 355580

BIM is collaboration

Question

What is the biggest challenge?

a. Finding technical solutions that deliver the required outcomes

b. People learning how to work together collaboratively

Page 29: Collaborative Working and Behaviour Change presentation

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

QuestionAs part of a team delivering a project using BIM, what would you do differently to engender true collaboration?

BIM tools3D – modellingClash detectionCommon Data Environments (document management systems)

Page 30: Collaborative Working and Behaviour Change presentation

Contracts

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Page 31: Collaborative Working and Behaviour Change presentation

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Questions

What form of contract do you normally use on your projects?

Does it foster collaboration?

Does it get team members playing to their strengths?

Is it part of a suite of co-ordinated contracts – appointments, building contract and sub-contracts?

Page 32: Collaborative Working and Behaviour Change presentation

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

• The Employer, the Contractor, the Project Manager and the Supervisor shall act as stated in this contract and in a spirit of mutual trust and co-operation

NEC ToolsProgramme managementChange control – Early WarningsRisk LogsTarget cost

Page 33: Collaborative Working and Behaviour Change presentation

Self awareness

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Page 34: Collaborative Working and Behaviour Change presentation

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Page 35: Collaborative Working and Behaviour Change presentation

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Page 36: Collaborative Working and Behaviour Change presentation

bringing together people, processes and technology

Questions

• Do you know your own strengths?

• Do you know the strengths of other members in your team?

• If you had this information, how would it benefit:- You- Others in the team- The outcome of the project

Page 37: Collaborative Working and Behaviour Change presentation

Wrap up

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Page 38: Collaborative Working and Behaviour Change presentation

Wrap up

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580

Page 39: Collaborative Working and Behaviour Change presentation

Thank [email protected] 355 580

@TCAProjects

www.linkedin.com/company/the-clarkson-alliance

bringing together people, processes and technology

bimfusion.co.uk | [email protected] | 01865 355580