Department of Computer Science

Intelligent Information Systems Lab

Collaborative Knowledge

Acquisition for Agile Project

Management PhD Milorad Tosic,

MSc Valentina Milicevic,

PhD Miomir Stankovic

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Agile project management system Agile project management may deliver benefits, such as:

reduce project risks; reduce overhead costs; improve project success rate. 

We envision the agile project management system as: the intelligent information system, collecting information processing and presenting information in a

structured way cooperate with users and other systems in

problem solving; discovery, access and manipulation of a wide variety of

multimedia data and knowledge.

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Collaborative information systems Components of the supporting IT infrastructure for adoption

of agile methodologies in the project management in general roles processes mechanisms

Collaborative mechanisms

Result: Support IT infrastructure for knowledge acquisition and interaction flows in the agile project management over Collaborative Semantic Web Portal Prototype

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MEM

DE

DC

DP

Executive

DOV

1: Concretization of Agents

2: Knowledge Acquisition (DOV collection)

3: integration and revision of the collected DOVs

4: Create interview forms

5: Prepare interviews

8: Reporting

10: DOV updates

6: Conduct interviews

7: Collected data

9: Updated reports and corrections

Collaborative Knowledge Acquisition

Domain Ontology & Vocabulary (DOV)For the purpose of the project management, we organize data, information and knowledge in a form of DOV. DOV encapsulates terminology, knowledge, vocabularies, etc. that are used at the boundary of some domain. The DOV may be further specialized as organizational, micro, methodological and expert.

Processes Concretization of

Agents Information, data, and

knowledge acquisition at the macro level

Integration and revision of collected DOVs

Information, data and knowledge mining and analyzing, generation of reports, and final study report development

Role:Methodology

Execution Manager (MEM)

agent that, according to the existing methodology, interacts with other agents following the roles on the project and helps them perceive overall progress and value add on the project.

Role: Domain Expert

(DE)agent that is not

necessarily directly involved in daily practice in the domain, but has expert

domain knowledge. Such person is called

“external expert” or “consultant”.

Role: Data

Collector (DC)

agent that executes the

process of data collection

Role: Domain

Practitioner (DP)agent that works on practical problems

from a certain domain on a daily basis, but has a

single, narrow view to the problem. DP

possesses tacit knowledge, the

knowledge that it is not aware of but is

indispensable for the everyday practice.

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Collaborative Mechanisms

Work Group (WG) System Administrator

administers the group and provides IT resources for the group.

Content Administratoradministers the content that is accumulated

within the group boundaries.

Workgroup Administrator

is a member of the WG with privileges to organize activities within the group.

Workgroup Member

is any user participating in the WG.

Multi viewInterface for accessing system resources

Multilanguage supportInterface for being aware of other system’s elements

IndicatorsActivity Indicators

number of active users, number of passive users, periodical review of the group’s activity, level of interaction intensity, etc. The indicators

may be assigned to a user, group or to any other system’s element.

Social Indicators for example, number of users interested in

sharing the same system element;

LD ("likes-dislikes") Indicatoran actor in the system may like/dislike some other system’s element (other user or group,

resource, time of the day, etc.).

Forms Forms are collaboratively developed, usually within a WG. These forms are then used to

structure communication with actors outside the WG (questionnaires, surveys, reports, etc.).

Also, the forms are used for knowledge and information acquisition.

Reports Automatic generation of diverse reports over

the content developed in a collaborative, multi-user fashion. The forms may be used as

report’s templates.

E-mail notificationAutomatic notification to subscribed

workgroups and workgroup members about specified content changes.

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Our answer: Collaborative Semantic Web Portal Prototype Prototype:

Inter- as well as intra-community collaboration, Workflow and Process management, Interaction, Knowledge sharing and dissemination, Heterogeneous information integration, Awearness building.

Mechanisms: System login and working groups, Interaction over content, Interaction over structure, Interaction over presentation semantics.

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Menu creating and editing

Page and content creating and editing

Page attachments as documents and pictures

Different ways of the content printing

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Interaction over content: Collaborative page editing

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Interaction over content: Content printing

Preaty printing Pure text printing PDF printing

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Interaction over structure: Automatic Links

Automatic links for page neighbourhood (links pointing to the page and links pointing from the page)

Usefull for drop-down menus within main menu as well as page-specific manues reflecting current context

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Interaction over presentation semantics

Importing inter and intra web pages or their some part into page content

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Interaction over presentation semantics

Personalization and configuration of several existing applications

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Our experience so far

Agile project management Interactive distributed meeting minutes

administration Project knowledge accumulation Project members have location-independent access

to shared project’s documentation over the Web

Collaborative reports writing; Adaptable workspace Automatic e-mail notification about changes in the

shared workspace; Project participant's motivation factor is increased; Team communication is improved; Management of the project is more natural; Continuous monitoring is easier and project

information is available to all project members.

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Conclusion

Process for collaborative knowledge acquisition

Roles, processes and collaborative mechanisms

Several projects running under Collaborative Semantic Web Portal Prototype http://infosys1.elfak.ni.ac.yu/ http://ntpark.elfak.ni.ac.yu/ http://infosys1.elfak.ni.ac.yu/nastava

Department of Computer Science

Intelligent Information Systems Lab

Collaborative Knowledge

Acquisition for Agile Project

Management

Questions?http://infosys1.elfak.ni.ac.yu