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* April 23, 2012

It’s not just for Email

 Leslie Williamson  Director of Services  Merit Network, Inc.  www.merit.edu

 Collaboration Suite

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Session Agenda

  IT Challenges & Merit Service Solution   MeritMail Collaboration Suite Overview –

Leslie Williamson, Merit Services Director   Benefits of Nearsourcing   Member Case Studies   Zimbra Overview & Road Map

Ryan Fetter, VMware Zimbra Business Manager

  Q & A

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IT Challenges & Solution

Challenge - Owning and Operating an Email System is no longer cost-effective; end-users need Apps that increase productivity

Ø High Capital and Ongoing Costs for HW & SW Ø Many TBs needed for Backup Storage Ø  24x7 Support difficult and costly to provide

Solution - Near-Sourcing from a Trusted Third Party provides Integrity, Privacy, Data Ownership, Collaborative Tools, Low Cost and 24x7x365 Personal Support.

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Is a hosted, managed collaboration service based on the open source platform. MeritMail, branded for your organization, includes: ü  A full set of collaboration features including group Calendars, shared Address Books, Documents and Briefcase.

ü  A full-featured Ajax Webmail Interface; also supports many clients including Outlook, Thunderbird, Eudora, others.

ü  Mobile Support for iPhones, Android OS phones, Windows Mobile smartphones, Palm Treos and more.

ü  IronPort AS/AV protection. ü  Data Privacy and Security in Merit Data Centers. ü  Unlimited Storage for each account!

  Merit Service Overview

 Collaboration Suite

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Branded for Your Organization

u  Custom Logos Colors Themes

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Benefits of Near Sourcing

ü  Secure Merit Data Centers

ü  Professional Implementation and Administration

ü  Assurance of Privacy/Integrity/Data Ownership

ü  Guaranteed SLA

ü  Personal 24x7x365 Support by the Merit Support Center

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400,000+ Accounts

 And many others!

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Member Case Study

  Main campus is situated on 700 acres in Alpena, Michigan, just a short distance from Lake Huron.

  ACC offers two-year degrees, one-year certificates, customized training and cultural opportunities to all of Northeast Michigan.

  Each semester they attract more than 2,000 credit students of diverse ages and backgrounds.

 www.acc.edu

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KEY BENEFITS INCLUDED:

  Chose MeritMail as a near sourced IT service to greatly reduce their CAPEX and OPEX costs.

  Freed up valuable resources for strategic IT projects and services.

  Robust Webmail interface reduced support for other clients and increased collaboration.

  24/7/365 personal support through Merit Support Center and highly skilled Merit Service Delivery team.

Member Case Study

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•   Urban  research  university  located  in  the  heart  of   Detroit’s  University  Cultural  Center

•   ~32,000  students •   13  schools  and  colleges •   203  acre  campus  with  six  satellite  centers •   Largest  single-­‐‑campus  medical  school  in  the  nation  

Member Case Study

 wayne.edu

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KEY BENEFITS INCLUDED:

  Reduced CAPEX and OPEX costs. Freed up valuable resources for strategic IT projects and services.

  Robust Webmail interface reduced support for other clients.

  Increased functionality and productivity through collaboration apps and custom Zimlets.

  24/7/365 personal support through Merit Support Center and highly skilled Merit Service Delivery team.

Member Case Study

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Joe Sawasky – CIO and Associate Vice President for computing and information technology at WSU says:

  “It’s more than an email system, it’s key to our campus IT rationalization strategy and unifying communications.”

  “I thought I’d never give up my Outlook Client, but I took a leap to the web interface, and never again turned on the Outlook client.”

  “MeritMail is another tool in our toolkit for campus collaboration…”

  “We like the pace of innovation from the Zimbra team…”

Member Case Study

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Zimbra

  The Leader in Next-Generation Messaging and

Collaboration ●  Cross-platform enterprise-class functionality ●  Most innovative, advanced web application available today

  Innovate, Open and Simplify with the best TCO ●  Innovative online/offline user experience ●  Open technologies that are interoperable with existing

investments ●  Simplified administration with the most deployment flexibility ●  50% less than Exchange

Productivity Openness Manageability

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Enterprise Mailboxes are Changing

Mailbox

 Real-Time  Communications

 Files + Sharing  Team and Social

 Cisco, Mitel, eZuce

 Socialcast, Chatter,  Yammer, Jive

 Octopus, Box.net, Dropbox

 “It  is  the  e-­‐‑mail  user  interface  that  is  likely  to  expand  to  encompass  multiple  communication  modalities.  Essentially,  e-­‐‑mail  becomes  the  launch  pad  and  aggregation  point  for  most  collaboration  interactions”  (Gartner)

 “Businesses  take  a  phased  approach  to  deploying  collaboration  software,  starting  with  email,  moving  to  document  collaboration  technologies,  and  finishing  with  unified  communications”  (Forrester)

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Why Zimbra?

Lower Cost Alternative

Rich Application Integration (Zimlets)

Simple, Powerful Administration

Best in class email client

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80M Mailboxes – 200K Customers

 Education

 SMB  &  SME

 Large  Business

 Service  Providers

 South  Africa

 Australia

 Simon  Fraser

 Government  Chile

 Command  and  Simulation  Solutions

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Product Overview

 Zimbra Web Client

 Zimbra Desktop

 SOAP

 Zimbra Server

Exchange Server

  LDAP, WebDAV

 Active    Directory

 Standards Clients  Apple Desktop

 POP, IMAP, CardDAV, CalDAV

 MS Outlook

 MAPI

 BES, Browser

 BlackBerry

 ActiveSync, Mobile Browser

 iPhone

 Android  Windows  Tablets

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Best in Class Email Client

 Microsoft Internet Explorer Apple Safari

iPhone

Google

  Zimbra surpasses traditional email client capabilities ●  Large multi-gigabyte inboxes ●  Group emails as conversations ●  Lightning fast search (emails and 200+ supported attachments) ●  Manage multiple calendars & free/busy lookup of

attendees, resources, rooms ●  Zimbra interoperability with Exchange Calendar

  Compatible with IE/Safari/Firefox/Chrome on Windows/Mac/Linux

  Zimbra Desktop: Offline access with SAME user experience   Get email & calendar from any Smartphone

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Simple, Powerful Administration

  Proven open technologies, web-scalable architecture reduce TCO ●  Bulk user provisioning and policy management ●  Delegated role-based administration ●  Class-of-service and multi-tenancy ●  HSM and storage management ●  Real-time backup and restore ●  Integrated anti-spam/virus

  LDAP, Active Directory integration   Integrated Archiving and Discovery

On average, 33% less time is spent administering Zimbra than MS Exchange*

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Yahoo Maps Zimlet

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Flight Tracker Zimlet

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Google Translator Zimlet

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University of Pennsylvania

 hVp://www.youtube.com/watch?v=6wr1vDZJywA

Exchange Zimbra Users 3,100 13,700

Full time admins* 3 2 User/per admin 969 6,227

Admin Cost Per User (per month) $7.50 $3.00

 Penn  administration  resources  and  costs  charged  back  to  departments

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* For more information or to arrange for demo accounts,

Please contact Service-Info@merit.edu, or call (734)527-5785

Q&A

 Collaboration Suite